Supporter database manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.
The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows:
-
Tuesday evenings 4pm to 6pm
Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate.
The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to:
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Using computers, tablets, or smartphones confidently
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Keyboard and navigation skills
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Using email and online communication tools
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Accessing learning platforms and online resources
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Online safety and digital wellbeing
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Using digital tools to support English learning, homework and study skills
The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher.
The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways.
Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing one-to-one or small group support during Digital Skills sessions
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Supporting young people to use digital devices and software confidently
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Helping to set up the classroom and digital equipment
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Attending and contributing to volunteer debriefs after each session
-
Sharing observations on learners’ progress, challenges, and successes
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Making use of any community languages if any, to support learners’ understanding
-
Working collaboratively as part of a team and helping to shape the project
-
Supporting young people to recognise and celebrate their achievements
-
Showing flexibility to a wide range of ability levels and confidence with technology
-
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies
Requirements:
Essential:
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Aged 18 years or older
-
An interest in education, digital inclusion, and supporting young people
-
Confident using computers, smartphones, or tablets
-
Currently resident in the UK or has asylum-seeker or refugee status
-
Able to provide five years’ worth of addresses and willing to undergo a DBS check
-
DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK
-
Able to attend volunteer induction training (online) prior to starting
-
Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed)
-
Non-judgemental and able to engage with young people from diverse backgrounds
-
Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months
-
Good communication skills, especially with people who are new to English
-
Willingness to explain digital concepts patiently and clearly
-
Ability to volunteer during Wandsworth term time
Desirable
-
Experience supporting young people with digital skills or IT (formal or informal)
-
Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish
-
Experience working with young people, refugees, or learners of English in a work or volunteer capacity
-
Interest in using digital tools to support language learning
Through volunteering with us you will:
-
Gain experience of English language teaching;
-
Meet new members of your local community;
-
Learn about different cultures;
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
-
Be able to access relevant training, including safeguarding training.
-
Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
To Apply:
Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’
This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.
We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels.
Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:
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Monday 10 am to 3pm
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Tuesday 2pm to 6pm
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Wednesday 11am to 6pm
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer Tasks and Responsibilities:
-
Providing learners with one-to-one or small group support within ESOL classes;
-
Help young people to build confidence in digital literacy;
-
Helping to set up the classroom and provide learners with classroom resources;
-
Engaging learners in informal conversations or games during breaks to help them practice their conversational English.
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Checking the session plan aims with the lead teacher and assisting learners achieve them;
-
Attending and contributing to volunteer debriefs after each session;
-
Making use of any community languages you may know to help students during the class;
-
Working collaboratively as a team and helping to shape the project;
-
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
-
Assisting participants to recognise and celebrate their achievements;
-
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements
Essential:
-
To be 18 years or older;
-
Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);
-
An interest in education and English language teaching;
-
To be non-judgemental and able to engage with people from diverse backgrounds;
-
To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance.
-
Excellent communication skills, especially with people who are new to English;
-
The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;
-
Currently resident in the UK; has asylum seeker or refugee status
-
*Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
-
Able to attend volunteer induction training (online) prior to start of role
*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
Desirable:
-
Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
-
Gain experience of English language teaching;
-
Meet new members of your local community;
-
Learn about different cultures;
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including safeguarding training.
-
Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
To Apply:
Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP!
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE)
CARAS Youth ESOL Programme – Monday, Wednesday mornings
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.
The reading group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the reading group sessions are as follows:
-
Monday afternoons 2pm to 3pm
-
Wednesday mornings 11am to 1pm.
Volunteers are required to attend either one of both sessions. Volunteers are also welcome to stay and support the more traditional English language classes either before the reading session on Mondays or after the reading session on Wednesdays.
Students will be supported to read at length and complete challenges that are adapted to their ability level.
The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.
The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.
Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
-
Providing learners with one-to-one or small group support within the Reading Group sessions;
-
Helping to set up the classroom and provide learners with classroom resources;
-
Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;
-
Attending and contributing to volunteer debriefs after each session;
-
Making use of any community languages you may know to help students during the class;
-
Working collaboratively as a team and helping to shape the project;
-
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
-
Assisting participants to recognise and celebrate their achievements;
-
Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom;
-
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential
-
To be 18 years or older;
-
An interest in education and English language teaching;
-
Currently resident in the UK; has asylum-seeker or refugee status
-
* Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
-
Able to attend volunteer induction training (online) prior to start of role
-
Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed);
-
To be non-judgemental and able to engage with young people from diverse backgrounds;
-
To be reliable and punctual;
-
Good communication skills, especially with people who are new to English;
-
An interest in books and stories, writing and poetry
-
The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months;
Desirable:
-
Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish;
-
Experience of reading with young people or learners of English, or teaching ESOL or phonics.
Through volunteering with us you will:
-
Gain experience of English language teaching;
-
Meet new members of your local community;
-
Learn about different cultures;
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
-
Be able to access relevant training, including safeguarding training.
-
Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grant Prospecting Coordinator (Excel and Research)
Time commitment: 3 to 4 hours per week
Location: Remote, UK-based (with fortnightly online team check-ins)
Team: Fundraising Team
Start: As soon as you are available
Type: Volunteer
About the role
We are looking for a friendly, organised, and committed volunteer to support our Fundraising Team by prospecting grant opportunities. This role is ideal for someone who enjoys research, reading funder guidelines, and working with data.
You will take the lead in helping us make smart use of our time by identifying which grants in our existing database are the best match for our work and where we are most likely to be eligible.
This is a prospecting management role only. You will not be asked to write grant applications.
What you will do
- Work through a complex Excel-based grants database and assess opportunities against our charity’s aims and activities
- Read funder criteria, eligibility rules, and guidance notes to decide whether a grant is a good fit and discuss it with our Fundraising Coordinator.
- Shortlist suitable grants and record your findings clearly in the spreadsheet (notes, deadlines, key requirements)
- Flag any missing information and help keep the grants Pipeline tidy and consistent
- Share weekly or fortnightly updates with the Fundraising Team
- Guide the Fundraising Team to understand which opportunities must be prioritised
What we are looking for
Essential
- Excellent Excel skills (confident using filters, sorting, data validation, working and finding data in structured and complex spreadsheets)
- Strong attention to detail and an analytical mindset
- Enjoys research and reading specifications carefully
- Able to make clear, evidence-based judgements about eligibility and fit
- Reliable and able to commit 3 to 4 hours per week on an ongoing basis
- Good written communication for concise spreadsheet notes and updates
Desirable
- Experience in charity fundraising, grant research, or prospecting
- Comfortable working independently and meeting agreed deadlines
- Interest in our mission and values
Support you will receive
- A short onboarding session and clear guidance on our criteria and process
- A named contact in the Fundraising Team for questions and check-ins
- Templates for consistent data entry and decision-making
- References available after an agreed period of consistent volunteering
Eligibility
Because this role involves supporting a UK charity and working with our internal systems and processes, we can only accept applications from people who are currently based in the UK and have the right to volunteer in the UK. Unfortunately, we are not able to consider applicants living outside the UK at this time.
Time commitment and expectations
We value flexibility, but we also need continuity. We are looking for someone who can make a regular weekly commitment and communicate clearly if they need to change their availability.
How to apply
Please send:
- A short statement (cover letter) explaining why you are interested and your relevant skills
- A brief summary of your Excel experience (examples welcomed)
Closing date: We may interview suitable candidates as applications come in.
Thank you for looking at our oppotunitiy. We are looking forward to hearing from you.
Our mission is developing a nationally recognised centre of excellence in sustainability education and land stewardship.
The client requests no contact from agencies or media sales.
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.
We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector.
Responsibilities typically include:
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Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries
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Typing, compiling, and preparing reports, presentations, and correspondence.
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Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR.
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Managing databases and filing systems.
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Implementing and maintaining procedures/policies & administrative systems
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Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
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Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.
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Communication skills: should be able to communicate effectively in writing.
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Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
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Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the organisation:
Diaspora Woman is a social and cultural organisation dedicated to promoting the empowerment, visibility, and leadership of migrant, Afro-descendant, and Spanish-speaking women in the UK and internationally.
We generate vital spaces for training, connection, and participation for women and families who are survivors of conflict and gender-based violence, as well as Afro-Latin communities and individuals of diverse backgrounds and identities. We drive social change through community organising, education, art, and comprehensive support.
About the Role:
We are seeking a proactive and committed Volunteer Administrative Assistant to help strengthen our internal structure and increase our impact. This role is crucial for ensuring our data, records, and institutional memory are well-organised, allowing us to focus on our core mission.
Key Functions will include:
- Database Management: Organise and update the database of attendees and participants for training and events.
- Funding Records: Create and maintain a database of potential funding entities.
- Archiving & Digitisation: Systematically classify and digitise our institutional photographic and documentary archives.
- Institutional Memory: Support the overall systematisation and documentation of institutional and project memory.
Your Commitment:
- Hours: 6 to 8 hours per week (flexible).
- Duration: 3 months (with the possibility of extension).
- Location: Hybrid (Remote work + online follow-up meetings every 15 days).
- Supervision: You will be supervised by the Diaspra Woman Coordinator.
- Please note, volunteers will occasionally be required to attend in-person events in London (approximately once every two months), depending on our yearly program schedule.
What We Are Looking For:
We are looking for individuals committed to equity, human rights, and social transformation. All nationalities, genders, and gender identities are welcome.
Essential Requirements:
- Bilingual Proficiency: Fluent spoken and written Spanish and English is required.
- Commitment: Interest in migration, gender equity, culture, and sustainability issues.
- Skills: Strong abilities in organisation, communication, and administrative/social management.
- Work Style: Ability to work autonomously and collaboratively in diverse environments.
- Availability: Must be able to commit to 6-8 hours per week.
Why Volunteer With Us?
This is a significant opportunity to be part of an international network of women and communities transforming lives through solidarity and empowerment. You will:
- Gain Experience: Learn about social project management, international cooperation, and communication for change.
- Develop Skills: Enhance your organisational, leadership, and community management skills.
- Make a Difference: Directly impact Spanish-speaking migrant women and communities in the UK and beyond.
- Receive Recognition: Upon completion, you will receive an Official Volunteer Certificate detailing your role, hours, and competencies acquired. Reference letters may also be provided based on performance and commitment.
Ready to use your administrative skills to support empowerment and social justice? Apply today!
Please submit a motivation Letter (maximum one page) explaining why you are passionate about the mission of Diaspora Woman and how your skills align with this specific role.
The client requests no contact from agencies or media sales.
Unify is building a social impact platform that helps get direct, practical support to people who need it most — with dignity, transparency, and real-world usability at the core.
We’re looking for a Senior Developer / Tech Lead (Volunteer) to guide the build, unblock the team, and help us ship a solid, scalable product. This is a light commitment (2–5 hours per week), but a high-leverage role: you’ll be working closely alongside the founders and our Product Manager.
What you’ll do (2–5 hrs/week)
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Lead engineering direction: keep the build clean, pragmatic, and shippable.
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Review PRs and raise code quality (architecture, security, performance, maintainability).
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Help prioritise technical work with the founders + Product Manager.
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Support and mentor a small volunteer/dev team (light-touch guidance, not heavy management).
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Set up or improve engineering foundations (CI/CD, environments, observability, release process).
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Identify risk early (security, data handling, scalability) and propose solutions.
What we’re building
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A production product with real users and real-world constraints.
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A platform where trust, safety, and reliability matter as much as features.
Tech stack
MERN stack
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MongoDB (database)
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Express.js (backend framework)
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React (frontend)
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Node.js (runtime / API layer)
What we’re looking for
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Senior-level software engineering experience (ideally with leading small teams or acting as tech lead).
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Strong product sense: you can balance “build it right” with “ship it”.
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Comfortable in ambiguous, early-stage environments.
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Solid judgement around security, data handling, and best practices.
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A collaborative communicator who can keep things calm and moving.
Nice to have (not required)
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Experience with marketplaces, payments, identity/verification flows, or credit/voucher systems.
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Experience setting up CI/CD, testing strategy, and deployment pipelines for MERN apps.
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Previous work in startups, charities, civic tech, or social impact.
Why join (and what you’ll get)
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Real ownership and influence — your decisions shape the product.
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Work directly with the founders + Product Manager.
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A mission-led build where shipping matters and the work is tangible.
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Flexibility: async-first, lightweight weekly rhythm.
Time + format
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Volunteer: 2–5 hours per week
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Remote / hybrid (where relevant)
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Async-first with a short weekly check-in
Interested?
Send a short note with your background + links (GitHub/LinkedIn/portfolio) and we’ll set up a quick chat
Connecting donors directly with individuals expriencing homelessness.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
General Administration:
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Maintain and update records, databases, and files.
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Handle correspondence, including emails and phone enquiries.
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Prepare reports, documents, and presentations as required.
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Support meeting coordination, including scheduling, agenda preparation, and minute-taking.
Financial & Office Support:
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Assist with processing invoices, expenses, and financial records.
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Monitor office supplies and place orders when necessary.
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Support the Head of Operations with budget tracking and financial documentation.
Event & Programme Support:
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Assist in organising events, workshops, and meetings.
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Coordinate logistics, including venue booking, catering, and materials.
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Support volunteer and participant communications.
Communications & Stakeholder Engagement:
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Maintain mailing lists and support donor communications.
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Assist in preparing newsletters, social media updates, and website content.
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Liaise with stakeholders, including funders, partners, and volunteers.
Qualifications & Skills:
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Previous experience in an administrative role.
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Strong organisational and time-management skills.
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Excellent written and verbal communication skills.
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Proficiency in Microsoft Office and cloud-based tools
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Ability to work independently and manage multiple priorities.
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A passion for nonprofit work and community engagement.
This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.
We're looking for Trustees with a range of skills (HR, fundraising and bid writing, governance, strategic planning, impact and evaluation reporting and more) to support the Sheffield ME and Fibromyalgia Group to move forwards and positively impact the lives of our members.
What will you be doing?
We're looking for up to 10 Trustees, including a Chair, to continue the amazing work already achieved.
As a Trustee you’ll have an essential role in contributing towards our journey of change and continuous improvement. We are looking for individuals with an open mind, a willingness to challenge each other and the Manager constructively, a willingness to understand the needs of our members and a desire to positively impact their lives.
In an attempt to increase the diversity of both the Board and the membership, we particularly welcome applications from those aged 30 or under and people of colour; the perspectives of individuals with lived experiences of chronic illnesses is important to us too.
The charity is currently unincorporated but this is a decision that the new Board will consider.
One of the challenges is that the Board and staff team are small, with several Trustees either having chronic illnesses themselves or caring for those that do. With the loss of our last manager, the Trustees have become fairly operational; this new chapter of our journey will re-establish these boundaries, enabling Trustees to be strategic and empowering staff to be operational.
We are also looking for a permanent Manager and will shortly be recruiting an Benefits Adviser, a fantastic service that has a real impact on the lives of our members.
Additional challenges are that we rely on external funding to ensure that we continue to deliver high quality services for our growing membership.
In the coming years we aim to work more closely with local communities and medical practitioners to raise awareness of these conditions, that are often dismissed, reaching many that might not see themselves as having a chronic illness in the first instance. We will also develop our relationship with our members to ensure that the services we provide continue to meet their needs.
Following Covid and the introduction of long Covid as a chronic illness, societal perceptions are changing and more research is being undertaken in this area.
We hope to have convinced you that it is an exciting time to be part of the Sheffield ME and Fibromyalgia Group!
What are we looking for?
Any skills and experiences you can provide will be hugely beneficial...
Our Board is currently small and as such we are looking for up to 10 Trustees with skills in a range of areas:
HR and governance: we are currently incorporated but this is a decision we hope the Board will consider. Expertise in these areas will ensure we remain legally compliant
Strategic planning: in addition to having an understanding of our current intentions, the ability to scan the horizon and identify new possibilities will continue to ensure the charity grows
Coupled with individuals with fundraising / bid writing experience, we can continue to deliver our current programme but identify gaps within our provision that benefit our members whilst matching these with potential funders.
Impact and evaluation reporting: as a charity we are brilliant at what we do however we are not so effective at communicating this. Assistance in this area will enshrine our work locally and nationally.
We need to represent our members effectively, undertaking research with our members will ensure that we continue to meet their needs with current and new opportunities. It is important to hear the voices of those un(der)represented. A focus on equity, diversity and inclusion can help us increase our diversity, both as a Board and our membership, ensuring that our support reaches those individuals that require it and that we identify ways of engaging them that are meaningful to those communities.
It is equally important to ensure that the views of those with lived experiences continue to shape the actions of the organisation, be that through ring-fence roles on the Board or a sub-committee that reports directly to it.
Please get in touch if your skills aren't listed but you are committed to making a difference, we'd love to hear from you!
What difference will you make?
Why become a Trustee at the Sheffield ME and Fibromyalgia Group?
Becoming a Trustee of the Sheffield ME and Fibromyalgia Group is more than a governance role — it’s an opportunity to make a lasting difference in the lives of people living with chronic, often misunderstood conditions.
The impact you’ll nave
- Championing voices: Trustees ensure that the needs and experiences of people with ME and Fibromyalgia are heard, respected and represented in local health and community discussions.
- Strengthening support: By guiding the charity’s strategy, you help sustain vital services — peer support, advocacy and wellbeing activities — that reduce isolation and improve quality of life.
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Driving change: Trustees influence how the organisation grows, ensuring it remains resilient, inclusive and responsive to the evolving needs of its members.
Why it matters
- Chronic illnesses affect thousands of people across South Yorkshire and North Derbyshire, and beyond, often leaving individuals feeling invisible or unsupported.
- The Group provides a lifeline — connection, understanding, and practical help— that empowers people to live fuller lives despite their conditions.
- Trustees safeguard this mission, ensuring the charity continues to thrive and expand its reach.
What you’ll gain
- Personal fulfilment: Knowing your skills and decisions directly improve lives in your community.
- Professional growth: Experience in charity governance, leadership, and strategic planning.
- Community connection: Join a passionate team committed to compassion, advocacy and positive change.
By becoming a Trustee, you’re not just joining a board — you’re joining a movement to bring hope, dignity, and support to people living with ME and Fibromyalgia, CFS and long Covid.
Before you apply
Please don't hold back because of imposter syndrome — that voice that says “I’m not good enough” or “others are more qualified.”
- Imposter syndrome is common
- Your lived experience, skills and perspective are valuable. Roles like this aren’t about being perfect — they’re about bringing diversity of thought, passion and commitment.
- Growth comes from stepping forward. You don’t need to have all the answers; you just need the willingness to learn and contribute.
If you’re hesitating remember the very fact that you care enough to doubt yourself shows humility and integrity — qualities that make you exactly the kind of person organisations need.
Don’t let self-doubt silence your potential. Apply anyway. You may be surprised at how much you have to offer and how much impact you can make.
This is an open application; there are no scheduled interview dates. We will contact applicants and arrange a suitable time to meet.
We reserve the right to remove this post once suitable candidates have been found.
Start date: as soon as possible, training will be provided.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be:
1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café
2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs
3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach
4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support
5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions
6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café
7. Good understanding of safeguarding to keep both employees and volunteers safe and protected.
8. Good management skills and the ability to organise on behalf of others.
9. Help new volunteers when they are stuck with certain tasks
10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.
Requirements, we are looking for someone who;
· Is committed to the aims and objectives of the Plateful Café
· Has experience of working with volunteers, preferably in a charity
· Has an understanding of the needs of refugees and how to involve them in the or-ganisation
Desirable, but not essential:
· Has experience of team working
· Is a good communicator, preferably a speaker of a community language
· Has good interpersonal skills
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.
Key Responsibilities
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Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.
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Develop high-quality, persuasive, and compliant funding proposals and applications.
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Maintain SSI’s funding tracker, calendar, and reporting systems.
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Build and maintain relationships with funders, local partners, and community stakeholders.
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Support outcome and impact reporting to funders and the board.
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Contribute to SSI’s fundraising strategy and advise on opportunities for growth.
Core Duties
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Ensure fundraising and grant activities align with SSI’s mission and compliance standards.
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Exercise professionalism, diligence, and integrity in all fundraising matters.
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Safeguard financial accuracy and transparency in proposals and reports.
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Collaborate with internal teams to gather data, stories, and supporting evidence for applications.
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Create compelling marketing materials to promote fundraising initiatives across various channels.
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Join working groups or project committees related to fundraising and development.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about trends in funding, social enterprise, and community development.
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Participate in project groups or campaigns where relevant to fundraising objectives.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.
About You
Essential
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Commitment to SSI’s mission and community impact.
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Strong communication, collaboration, and organisational skills.
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Experience in fundraising, grant writing, or donor management.
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Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
Desirable
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Knowledge of social enterprise, food systems, sustainability, or community engagement.
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Understanding of finance, governance, or nonprofit operations.
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Lived experience of food insecurity or involvement in community-led initiatives.
What We Offer
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Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Hands-on experience in fundraising, grant writing, and donor management.
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Networking opportunities through community events and partnerships.
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Reimbursement of reasonable travel and meeting expenses.
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Training and professional development to support growth and impact on SSI’s mission.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to build a legacy that saves lives?
In England today, too many men are fighting silent battles. They are navigating the complexities of mental health and personal growth without a compass or a tribe. At MINDSET, we are changing that narrative. We believe that through brotherhood, community, and intentional self-improvement, every man can reclaim his strength and purpose.
We have the vision. We have a dedicated Board of Trustees. We have the momentum. Now, we need the architect of our community.
The Volunteer Opportunity: Volunteer Coordinator (Volunteer)
As our first-ever Volunteer Coordinator, you won’t just be "managing people"—you will be the guardian of our culture. You will be the first point of contact for the passionate individuals joining our mission, ensuring that every person who steps up to help MINDSET feels valued, supported, and empowered to make a difference.
Who You Are
We aren't looking for a CV; we’re looking for a character. We need a connector who is:
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A Natural People Person: You have the warmth and emotional intelligence to welcome new volunteers and the intuition to see where their talents fit best.
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An Inspiring Leader: You understand that a charity is only as strong as its people. You can motivate a diverse team and keep the spirit of brotherhood alive.
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A Person of Action: You possess the organizational spark to turn interest into impact, streamlining how we recruit, onboard, and support our team.
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A Believer: You are deeply committed to men’s mental wellbeing and understand the life-changing power of a supportive community.
The Volunteer Role
Working closely with the Founder and the Board, you will be the "Face of MINDSET" for our growing team. You’ll design the volunteer journey, coordinate our expanding network of supporters, and ensure that as we grow across England, our core values of brotherhood and growth remain at the center of everything we do.
Why Join Us?
This is a chance to be there at the "Day One" of something massive. You will help shape the very DNA of MINDSET. You’ll gain incredible experience in community building and leadership, but more importantly, you’ll be the person who brings together the tribe that helps a father, a brother, or a son find his way back to health.
"A man’s mindset is the foundation of his future. Help us build the community that supports that foundation."
If you have the people skills to inspire and the heart to serve, we want to hear from you. Help us turn the tide on men’s mental health.
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.