430 Supporter development manager volunteer roles

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

We are open to role sharing offers.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

 Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Chair of the Board of Trustees

The Ripple Pond

Voluntary Position (reasonable expenses reimbursed)

Time commitment: Approximately 1-2 days per month, including four Board meetings per year, regular support to the CEO, occasional committee meetings and attendance at key events.

Closing date: 11 September 2026 (applications will be reviewed as they are received and interviews may take place before the closing date).

Help Shape the Future of Support for Military Families

The Ripple Pond is a national charity supporting more than 1,200 Armed Forces and veteran family members across the UK. Through peer support, advocacy and practical assistance, we help families affected by service-related physical and psychological injury feel seen, heard and supported.

We are seeking an exceptional individual to Chair our Board of Trustees and help guide the charity through its next phase of growth and development.

Working closely with our CEO and Board, you will provide strategic leadership, support strong governance and help ensure the charity continues to deliver meaningful impact for military families and carers.

What You'll Do

As Chair, you will:

• Lead and support the Board of Trustees.
• Act as a trusted partner and critical friend to the CEO.
• Oversee strategy, governance, risk and organisational performance.
• Champion safeguarding, inclusion and good governance.
• Support trustee recruitment and board development.
• Represent The Ripple Pond externally and help build strategic relationships.
• Help shape the future direction and sustainability of the charity.

Who We're Looking For

We're looking for a collaborative and values-driven leader with:

• Senior leadership, executive or board-level experience.
• Strong strategic thinking and decision-making skills.
• Experience of governance, finance and risk oversight.
• The ability to build partnerships and influence stakeholders.
• Excellent communication and ambassadorial skills.
• A genuine commitment to supporting Armed Forces families and carers.

Experience in the military, veterans, healthcare, public, charity or social care sectors would be beneficial but is not essential.

Why Join Us?

This is an opportunity to make a lasting difference to the lives of military families across the UK.

You will work with a committed Board, an experienced CEO and a passionate community of Members to help strengthen support for families affected by service-related injury, influence wider understanding of their needs and guide a growing charity through its next stage of development.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Communications Volunteer you’ll play a key role in promoting your group to people in your area affected by MS, and helping them feel connected. You could be editing newsletters, responding to information requests, or developing engaging content for social media — depending on what the group needs.

In this role you’ll develop your writing skills, and gain experience of communicating across a range of digital channels.

Most importantly you’ll be helping us engage with lots of people and get the word out to people with MS about support to help them live their lives to the full.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to, people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy.

What you will be doing

• Creating content for, promoting and moderating group social media channels
• Writing and editing newsletters and promotional materials in line with brand guidelines
• Updating group information resources
• Supporting the group’s shared responsibility for designing and delivering services and activities

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any expenses while carrying out your role

Job Description – Volunteer Senior HR Manager

Organisation: Children With Voices

Location: Hackney, London - Hybrid

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

• Leading our HR function and setting the standard for how we recruit, support and look after everyone here
• Leading our HR Support and Administration volunteers, giving them direction and helping them develop
• Making sure our policies and practices hold up against UK employment law and safeguarding requirements
• Advising managers on people matters, and telling us plainly when something needs paid professional or legal advice
• Building fair, inclusive and safe recruitment and onboarding across staff and volunteers
• Overseeing HR and volunteer records so they are accurate, secure and compliant with data protection
• Helping us build honest processes for supervision, wellbeing and handling concerns
• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

Senior HR experience and current knowledge of UK employment law. Real experience of leading a team, because you will have volunteers looking to you. The judgement to know what you can decide and what needs escalating. Absolute discretion, as you will handle confidential information. Charity experience is welcome but not essential.

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

What you will get from us

Full ownership of a people function you can build the way it should be built. Direct access to our CEO and a real voice in how this charity runs. A team of your own to lead. A personal reference, and the knowledge that everyone here is better looked after because of you.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Help Shape the Future of Children’s Healthcare in Sussex. Join the Board of Trustees at Rockinghorse Children’s Charity.

As a Trustee, you'll work alongside fellow Board members and our Executive Team to:

• Help shape the charity's long-term strategy and future direction.
• Ensure Rockinghorse is well governed, financially sustainable and delivering the greatest possible impact.
• Support and challenge the Executive Team as we deliver our ambitious plans.
• Champion the charity and help build relationships that strengthen our work across Sussex.

This is an opportunity to contribute to decisions that will help thousands of children and families every year.

We're particularly interested in hearing from people with experience in:

• Finance
• Healthcare or allied professions
• Charity governance
• Fundraising
• Business leadership
• Marketing and communications
• Research, data or evaluation
• IT
• Digital
• Business development

We're particularly keen to hear from people with lived experience of children's healthcare and from people whose backgrounds and experiences are currently underrepresented on charity boards.

About Rockinghorse

Rockinghorse was set up in 1967 by Dr Trevor Mann as an appeal to provide the first neonatal incubator outside London.

The appeal not only marked the beginning of our charity, but also the very early days of what later became the Trevor Mann Baby Unit. Dr Mann was intrinsic to paediatric care in Sussex as we know it today.

Roll forward to today, and we are proud to be the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton along with the Trevor Mann Baby Unit.

We also support many other NHS hospital settings throughout Sussex, including Bluefin Ward at Worthing, Chalkhill and the Special Care Baby Unit at Haywards Heath, and Howard Ward at St Richard’s in Chichester.

Working in partnership with these services, we fund projects which focus on improving children’s physical and emotional well-being, while providing additional support services for parents and carers.

The projects we support fall into six key categories: toys, equipment, spaces, research, activities, and people.

Our Vision

Rockinghorse’s vision is a world where children are healthy and happy.  

Our Mission

We fund and deliver transformative projects and services that enhance the care and support given by our incredible colleagues in the NHS.

We invest in state-of-the-art treatments, life-saving equipment, critical mental health support, additional people, ground-breaking research, and inspiring spaces that go above and beyond for children.

We work in partnership with the UHSussex NHS Trust and other charities to ensure every young patient and their family receive the best possible care when they are unwell.

Our Values

We strive to always operate in line with the following guiding values.

We care

We care about children, young people, their families, and all those that look after for them. We always act with kindness and compassion. We care about the NHS and all those who work there. We care about the world and want to make it a better place.

We’re passionate

We are passionate about making life better for children, young people, and their families. If there’s something we can do to make life better for patients and their families, we’ll go above and beyond to do it. We are passionate about our community and all those in it.

We’re honest

We are open and honest about our work, what we fund and how we raise funds. We work hard to ensure money goes to projects that genuinely make a difference. We involve our supporters in our projects and share our learning and experience wherever possible.

We’re supportive

We help wherever and however we can. We support children and their families; we support Health Care Professionals (HCP) and paediatric

services, and we support each other as team members. We work with and support other charities and organisations who are doing great things for children in Sussex.

We’re collaborative

We prioritise working with people and organisations wherever possible. We work with experts and others for the best possible outcome for sick

children and their families. We love a partnership that prioritises impact and avoids duplication.

How to apply

If you’d like to help shape the future of children’s healthcare across Sussex, we’d love to hear from you. Please email a covering letter outlining your skills and experience in relation to the Trustee Job Description to Dr Oli Rahman, our Chair of Trustees, by 30 September 2026.

Interviews will be held in person in Brighton in October (dates/times flexible to shortlisted candidates).
If you have any questions about the role, process or the charity please email our CEO, Donna Holland.

For email addresses and further information, please refer to the attached Application Pack.

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion.  We are seeking a Chair of Trustees to take over the leadership of the board when our current chair steps down in October.

KSAAS Chair of Trustees Responsibilities:

Leading the trustee board in providing robust, transparent and courageous governance for the charity, including ensuring the charity is fulfilling its mission, aims and values, setting the culture, strategic direction and strategic plan for the charity, approving the annual operations (business) plan, budget and safeguarding & risk management plans & monitoring these to ensure delivery, ensuring compliance to the ethical, legal, financial and safeguarding responsibilities of charities and trustees and ensuring compliance with contractual agreements and ensuring the charity holds itself accountable to its stakeholders and partners

Providing effective oversight of the Trustee Board through appropriate recruitment, screening, induction, training and support of trustees, ensuring trustee awareness and compliance with legal and regulatory requirements, ensure that the trustee board annually reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.

Ensuring effective strategic and operational leadership of the charity by working with the Board to approve a scheme of delegation and appraisal of the CEO, supporting, positively challenging and holding the CEO to account through line management processes, liaising with the CEO to arrange meetings and chairing Board meetings to ensure these are well run and focussed on delivering the charity's work, provision of appropriate training, support and wellbeing opportunities for staff & volunteers.

Act as a representative and spokesperson for the charity in collaboration with the management team and other trustees.

Knowledge and Skills

Essential: Leadership & management experience and experience of working in a charity or having a trustee or a similar role is essential.  Experience of one or more of the following is also essential: charity or business management, charity law or criminal law, ISVA work, counselling or therapy, data protection and management, equity and inclusion, financial management, fundraising or commissioning, governance, human resources, information technology, health and safety, marketing and communications, monitoring and evaluation, research and evaluation, strategic planning, sexual violence or VAWG work.

Commitment

The time commitment of a KSAAS trustee is estimated at 12 hours per month, comprising:

• Supervision and support for the Chief Executive Officer
• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)
• Annual general meeting (AGM) preparation & Attendance
• Time to read and reflect on reports and papers for meetings
• Attending an annual trustee away day and occasional training sessions
• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

Guild Care is seeking to welcome a new Trustee with experience in financial auditing to our Board.

Established in 1933, Guild Care has been supporting local people and their families for over 90 years. Our vision is for all people in need of care to live fulfilling, safe, and secure lives.

Each year, we support more than 3,000 people and their families through our diverse range of community services and three care homes. From tackling social isolation and supporting people living with dementia, to providing vital services for older people and those with learning disabilities, our work helps people feel connected, valued, and accepted for who they are.

A Trustee of Guild Care has a responsibility to ensure that the organisation applies its resources exclusively in the pursuit of the objectives of the charity.

As part of that responsibility a Trustee needs to actively contribute to the work of the Board by helping set the strategic direction and overall policy, monitoring organisational performance, and supporting organisational development.

The Board of Trustees are also responsible for providing challenges and scrutiny of the senior management team in a positive and supportive environment. 

This is a chance to make a huge difference through volunteering as Trustee for a life-saving charity which has been having a positive impact in North Somerset since 1994.  We provide professional, low cost counselling and mental health support for people who cannot get the help they need through the NHS and cannot afford to pay for private therapy.  You will hear testimonies of adults and teenagers who have had their lives turned around because of Wellspring.  The Finance Trustee plays a vital role in keeping our organisation on track by ensuring accounts are kept up to date and accurately, having oversight of all our financial matters and providing forecasting to help keep the charity viable and sustainable.

The Finance Trustee should be or have been a finance professional preferably with experience in accounting.  You will keep in contact with the Director and Administrator regularly (1-2 times per month), and meet with the other friendly and caring Board of Trustees once every two months to report on our finances.

In detail the role inovles:

• Ensuring that proper accounting records are kept, and that appropriate accounting

procedures and controls are in place.

• Ensuring that robust and comprehensive financial policies are in place and being

implemented, and supporting the development of policies covering financial

reserves, and cost management.

• Monitoring and advising on the financial viability of the charity.

• Overseeing financial controls and adherence to systems, regularly liaising with

Director and Senior Administrator.

• Advising on the financial implications of the charity’s strategic plan, including

overseeing the charity’s financial risk-management process

• Ensuring investments and assets are maximised.

• Lead on the appointment of and liaison with the Independent Examiner.

• Oversee the development and implementation of systems for appraising, mitigating

and reporting corporate risk.

• Acting as Company Secretary for the Charity.

• Ensuring that the accounts are prepared and disclosed in the form required by

relevant statutory bodies, for example, the Charity Commission and/or the Registrar

of Companies.

• Keeping the board informed about its financial duties and responsibilities and

liaising with the Director to develop the financial understanding of the Board of

Trustees.

Do you want to use your financial expertise to make a real difference to people’s lives?

Mental health affects all of us — yet for too many people, financial circumstances can stand between them and the support they need. At FreshStart, we believe everyone should have access to safe, professional and affordable therapy, whatever their circumstances.

FreshStart Psychotherapy C.I.C. is seeking a Treasurer and Director to join our Board and help guide the financial sustainability and growth of our organisation. This is an exciting opportunity to play a key role in a passionate, community-focused organisation with a simple but powerful mission: to make high-quality psychotherapy available to people on low incomes who might otherwise be unable to afford it.

Treasurer Role Description

Purpose of the Role

To maintain effective financial oversight of FreshStart Psychotherapy C.I.C., ensuring financial sustainability, sound governance, and compliance with all relevant financial and regulatory requirements.

The Treasurer will provide financial leadership to the Board and support informed decision-making that enables the organisation to achieve its mission and strategic objectives.

Key Responsibilities

1. Strategic Leadership

• Contribute actively to the development and implementation of the organisation's strategy.
• Advise the Board on the financial implications of strategic decisions.
• Support sustainable growth and long-term financial planning.
• Help identify opportunities for funding diversification and organisational development.

2. Financial Oversight

• Ensure the Board receives clear, accurate, and timely financial information.
• Monitor the financial health and sustainability of the organisation.
• Review management accounts, budgets, cash flow forecasts, and annual financial statements.
• Ensure appropriate financial controls, policies, and procedures are in place and regularly reviewed.
• Oversee the preparation and filing of statutory accounts and financial returns.
• Support the development and monitoring of reserves and risk management policies.
• Work closely with any external accountants, auditors, or financial advisers as required.

3. Governance and Compliance

• Ensure the Board understands and fulfils its financial responsibilities.
• Support compliance with relevant regulatory, legal, and reporting requirements.
• Promote good governance and transparency across the organisation.
• Contribute to risk management and financial decision-making.

General Responsibilities of a Director

In addition to the Treasurer responsibilities, all Directors are expected to:

• Contribute actively to setting the organisation's strategic direction.
• Ensure the organisation remains focused on its mission and objectives.
• Safeguard the organisation's reputation, values, and resources.
• Monitor organisational performance and impact.
• Ensure resources are used effectively and responsibly.
• Act in the best interests of FreshStart Psychotherapy C.I.C. and its beneficiaries.
• Declare and manage any conflicts of interest.
• Participate in Board meetings and relevant working groups.
• Stay informed about developments affecting mental health services, the voluntary sector, and community wellbeing.

Person Specification

We are particularly interested in hearing from individuals who have:

Essential

• A recognised accountancy qualification or equivalent financial expertise.
• Experience in financial management, accounting, audit, or financial governance.
• Strong analytical and strategic thinking skills.
• The ability to communicate financial information clearly to non-financial colleagues.
• A commitment to the mission of improving access to mental health support.

Desirable

• Experience of charity, CIC, voluntary sector, or healthcare governance.
• Knowledge of fundraising, grant funding, or social enterprise finance.
• Previous board or trustee experience.
• An interest in mental health, wellbeing, and reducing barriers to accessing support.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

We're open to role sharing.

Join Us as a Trustee – Make a Difference for LGBT+ Mental Health

About Us

elop is an award-winning LGBTQ+ mental health and wellbeing charity with 30 years of experience delivering high-quality, LGBTQ+ affirmative support. We provide counselling, wellbeing programmes, advocacy, and specialist training for professionals, schools, and organisations across London and the Essex borders. Our mission is to empower LGBTQ+ communities, improve mental health, amplify our voices, and promote equality through education, awareness, and support.

The Role

We are seeking new trustees to help guide our work and shape our future. As a trustee, you’ll play a vital role in ensuring our charity remains sustainable, inclusive, and impactful for the communities we serve.

You’ll Be Involved In:

· Setting strategy, policies, and goals

· Overseeing finances and safeguarding assets

· Ensuring strong governance and regulatory compliance

· Supporting CEO and senior leadership team in delivering mission

· Working collaboratively with the CEO to ensure strong governance and regulatory compliance

· Promoting elop and representing us at events

· Bringing your skills, knowledge, and lived experience to board discussions

Commitment

Time: 8–12 hours per month

Term: Minimum of 2 years

Who We’re Looking For

We welcome applications from people who are LGBTQ+ and share our passion for mental health and wellbeing. We are particularly keen to hear from those with skills, experience, or knowledge in:

· Event and individual fundraising

· Human resources

· Building Management

· Knowledge of managing building works

· Corporate Fundraising

We strongly encourage applications from people of colour, trans and non-binary people, and others from underrepresented backgrounds. We believe diverse boards make the strongest organisations.