Supporter services coordinator volunteer roles

VOLUNTEER BRANCH CHAIR/COORDINATOR

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Working with your Treasurer or Finance Officer to approve branch accounts

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteers

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Join us as a Volunteer Coordinator and help create a welcoming, supportive experience for volunteers across our community programmes.

About us

Cede Foundation is a community-led charity dedicated to reducing poverty by empowering individuals and fostering sustainable communities.

We provide practical, personalised support to people who may be facing barriers to inclusion, independence and participation. Our work includes programmes and activities across employability and skills, health and wellbeing, social inclusion, active citizenship, environmental sustainability, youth engagement, and arts and culture.

Volunteers play a vital role in extending our reach and delivering meaningful support to the communities we serve.

We are seeking a friendly, organised, and reliable volunteer coordinator to recruit, support, and retain volunteers across our programmes.

About the role

As Volunteer Coordinator, you will help ensure volunteers feel informed, valued and supported in their roles.

You will be the main point of contact for volunteers, matching them with suitable opportunities and ensuring a positive, inclusive experience.

This role is ideal for someone who enjoys working with people, is well organised, and is committed to creating a positive volunteering experience.

What you will be doing

You will coordinate daily volunteer activities, including:

• Promoting volunteer opportunities.
• Responding to volunteer enquiries.
• Supporting recruitment, onboarding and induction.
• Matching volunteers to suitable roles.
• Coordinating rotas, schedules, and activities.
• Maintaining up-to-date volunteer records.
• Promoting inclusive volunteering practices.
• Recognising and celebrating volunteers’ contributions.
• Supporting monitoring and feedback processes for volunteers.

What we are looking for

This role is suitable for someone who is:

• Friendly, approachable and reliable.
• Organised and able to follow through on tasks.
• A good listener and confident communicator.
• Comfortable using basic digital tools and systems.
• Able to work as part of a team.
• Committed to equality, inclusion, and treating everyone with dignity.
• Interested in community work, volunteering or the charity sector.

Experience in administration, volunteering, recruitment, HR, community work, or events is helpful but not required. Full guidance and support will be provided.

Time commitment

We are looking for someone who can commit to 4–6 hours per week.

Volunteering times will be agreed based on your availability and organisational needs.

Location

This role is primarily in-person in Manchester, with some agreed tasks completed remotely where appropriate.

What you will gain

This is an opportunity to contribute to community-focused work while developing your skills and experience.

You will:

• Gain experience in volunteer coordination and charity operations.
• Build skills in communication, organisation, recruitment and people engagement. 
• Meet new people and be part of a friendly team.

Support and expenses

You’ll receive an induction and ongoing support so you feel confident in the role.

Reasonable out-of-pocket expenses, such as travel costs, will be reimbursed in line with our volunteer expenses policy.

Safeguarding and checks

We are committed to safeguarding and promoting the welfare of the people we work with. Depending on the nature of the role, references and a DBS check may be required. We will discuss this with you during the application process.

Equality and inclusion

We welcome applications from people of all backgrounds and experiences. We are committed to creating an inclusive, supportive and accessible environment, and we will make reasonable adjustments where possible.

How to apply

To apply, please click 'Apply' below and submit a brief expression of interest.

Please tell us why you are interested in the role, any relevant skills or experience you would like to share, and your general availability.

If you feel this role is a good fit, we would love to hear from you.

About us

The CFDN is a registered charity and voluntary organisation dedicated to supporting individuals with disabilities and their families of all faiths and none across Essex & East London. Our mission is simple but important: to serve people with disabilities and their families by creating a supportive community and promoting opportunity through our network and events.​

Our charity is run by volunteers and led by our trustees and CEO, who are dedicated to keeping our community strong and vibrant. From swimming events at Leyton Lagoon to family disco's, bi-weekly pub group for adults, Saturday club for adults, theatre trips, family BBQs, seaside coach trips, adventure days at Lambourne End Centre for Outdoor Learning and much more, we offer a diverse range of events to suit everyone's interests.
 

Introduction

We are seeking dedicated individuals to join our team of Volunteer Community Fundraisers and Event Coordinators. As a volunteer, you will have the opportunity to make a positive impact on the lives of people with disabilities and their families and contribute to the betterment of your community. This is a rewarding and fulfilling role that allows you to share your skills, experiences, creativity, have fun and give back.

Please note this is not a paid role but the volunteer will be able to claim reasonable expenses in line with policy. We ask that volunteers commit to a minimum of 4 hours a month.

Location: Across East London and Essex, including Redbridge, Waltham Forest and Havering

Our Charity

The CFDN charity has been in existence since 1962 servicing people with disabilities and their families of all faiths and none across Essex and East London. We rely on our dedicated volunteers to help us support our community and enable people with disabilities with the social, emotional, spiritual and material support they may need.

Many of our volunteers have been with us for 20+ years, and we are looking to extend our dynamic and diverse workforce of volunteers and staff.

Responsibilities

- Help plan, organise and run fundraising initiatives and events

- Market and promote our events and activities across your area

- Assist with project management, including planning, organising, and executing community fundraising projects and events at a local level

- Participate in fundraising efforts face-to-face, online or remotely to support community programs

- Keep up to date with compliance, statutory and mandatory training provided by the charity. Opportunities to learn and develop.

- Promote a fun, welcoming and inclusive environment for our members.

- Work with other fundraisers and give feedback to the CEO and Trustees on fundraising activities and achievements

- Perform administrative tasks such as record keeping, event details, incident reporting and data entry

- Help execute the charity strategic plan and achieve our financial targets to continue our services for many years to come.

Experience

- You must have a genuine desire to help others.

- An understanding of the needs of people with disabilities or SEN or experience in supporting a family member/friend with SEND is desirable.

- Knowledge of event organising or the ability to learn

- Experience in fundraising events and activities or the desire to learn

- Good communication skills

- Ability to use a computer and access our central volunteer hub online

- Organisational skills for administrative abilities

This role is working with vulnerable adults and children; therefore, a satisfactory recruitment process and Disclosure and Barring Service check, including the adult and child barring lists, are required for the role.

As a Community Fundraising Volunteer, you will have the opportunity to make a difference in the lives of others while gaining valuable experience in project management, leadership, and community engagement with the ability to progress skillsets and job opportunities.

Join our team today and be part of a positive community.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

Role Purpose
To support refugees and asylum seekers in developing their English language skills (ESOL – English for Speakers of Other Languages), helping them to build confidence, integrate into the community, and access education, employment, and essential services.
 

Key Responsibilities

· Assist in delivering ESOL classes to adult learners at varying levels of English proficiency
 

· Support learners one-to-one or in small groups with speaking, listening, reading, and writing
 

· Help prepare learning materials and classroom activities
 

· Encourage participation and build learners’ confidence in using English in everyday situations
 

· Provide informal conversational practice and support
 

· Offer cultural orientation where appropriate (e.g., local services, daily life in the UK)
 

· Monitor learner progress and provide feedback to the ESOL coordinator

Skills and Experience

· Good standard of written and spoken English
 

· Strong communication and interpersonal skills
 

· Patience, empathy, and cultural sensitivity
 

· Ability to work with individuals from diverse backgrounds
 

· Teaching or tutoring experience
 

· TEFL/ESOL qualification essential

Personal Qualities
 

· Supportive and encouraging attitude
 

· Reliable and committed
 

· Flexible and adaptable
 

· Interest in refugee support and community integration
 

· Time Commitment - typically 3 hours a week Tuesday daytime
Minimum commitment of 6 months preferred

Training and Support

· Induction and ongoing support provided

· Supervision from ESOL coordinator or lead tutor

· Benefits of Volunteering

· Gain experience in teaching and community work

· Develop cross-cultural communication skills

· Make a meaningful impact in the lives of refugees and asylum seekers

Be part of a supportive and welcoming team
 

 Volunteering Opportunity 

Dementia Activity Coordinator

What You’ll Do

Bring joy and stimulation to people living with dementia by planning and running creative, engaging activities at our day care centre, that encourage connection, laughter and participation. You’ll us your skills and imagination to lead sessions centred around an activity area of your choice such as music, movement, theatre, storytelling, arts, cooking or gardening.

You will:

· Plan and deliver fun and inclusive activity sessions for day centre members living with dementia

· Adapt activities to suit individual needs and abilities

· Encourage participation and build confidence among members

· Work alongside staff to ensure sessions run safely and smoothly

Skills You’ll Use or Develop

· Creativity and the ability to engage people

· Good communication and interpersonal skills

· Patience, empathy, and understanding of dementia

· Organisation and planning skills

· Confidence leading small group activities

Time Commitment

Flexible- ideally a regular session each week between 10:30 am and 3:00 pm (Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Are you a parent, grandparent or have experience of caring for children?

Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.

Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.

Our aims are:

To increase the confidence and independence of the family by:

Offering support, friendship and practical assistance

Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected

Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.

Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.

Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.

Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.

About the Role

We are seeking a passionate and organized Volunteer Recruiter & Volunteer Hub Coordinator to help establish and grow a volunteer hub in the UK. This role will focus on recruiting volunteers, building community connections, and helping coordinate and manage community service events and outreach initiatives.

This is a great opportunity for someone interested in nonprofit leadership, community organizing, volunteer management, or event coordination while contributing to meaningful humanitarian and community-focused initiatives.

Key Responsibilities

• Recruit and onboard volunteers across the UK
• Help build and grow a UK-based volunteer hub and community network
• Coordinate volunteer communications, scheduling, and engagement
• Assist with planning, organizing, and managing community service events and outreach activities
• Help identify partnership opportunities with local organizations, schools, charities, and community groups
• Promote volunteer opportunities through social media, online platforms, and community outreach
• Support volunteer retention and help create a positive volunteer experience

Desired Skills & Qualifications

• Strong communication and organizational skills
• Passion for community service and nonprofit work
• Ability to work independently and collaboratively
• Comfortable using email, spreadsheets, social media, and virtual collaboration tools
• Experience in volunteering, recruiting, event coordination, or community outreach is helpful but not required

What You’ll Gain

• Hands-on nonprofit leadership and volunteer management experience
• Experience helping launch and grow a volunteer hub initiative
• Networking and professional development opportunities
• Flexible remote volunteering experience
• Opportunity to make a meaningful impact within communities across the UK
• Reference letter available based on contribution and commitment

Mission Statement

Age UK Plymouth exists to care for and work with older people, those living with dementia and their carers in and around the City of Plymouth to improve their quality of life through the promotion of choice, opportunity and independence.

The Role

To support the Information and Advice Team in delivering free, confidential and independent information and advice services within community settings across Plymouth.

The Information and Advice Community Volunteer will assist Information and Advice Community Caseworkers in delivering outreach information and advice services to  people aged 50+ across Plymouth, with a focus on reaching individuals who may face barriers to accessing support due to deprivation, social isolation, poor transport links, health inequalities or digital exclusion.

The role is community-based and involves assisting Information and Advice Community Caseworkers in the delivery of outreach information and advice services within community venues across Plymouth.

Main Duties

· Assist Information and Advice Community Caseworkers in the delivery of community outreach information and advice sessions across Plymouth.

· Welcome and assist individuals attending outreach sessions, helping to create a friendly, inclusive and supportive environment.

· Support Information and Advice Community Caseworkers with client registration, appointment booking, administration and session set-up as required.

· Provide basic information about Age UK Plymouth services and assist individuals to access appropriate support.

· Identify individuals who may benefit from further information and advice support and refer them to an Information and Advice Community Caseworker.

· Assist with the distribution of information materials, leaflets and promotional resources.

· Support Information and Advice Community Caseworkers to engage with older people who may be isolated or experience barriers to accessing services.

· Record basic information and service user feedback as required.

· Promote awareness of Age UK Plymouth services within local communities.

· Maintain confidentiality and comply with Age UK Plymouth policies and procedures at all times.

· Attend training, supervision sessions and volunteer meetings as required.

· Work positively with staff, volunteers and partner organisations to support the delivery of high-quality services.

· Act as an ambassador for Age UK Plymouth and uphold the charity's values at all times.

· To comply with the Charity's Health & Safety policies and other relevant policies and procedures as contained in the Volunteer Handbook and operational guidelines.

· To undertake lone working only where authorised and in accordance with Age UK Plymouth's Lone Working Policy and associated risk assessments.

· To assist and participate in Age UK Plymouth promotional, engagement and profile-raising activities.

· To uphold and promote Age UK Plymouth's Equality & Diversity Policy and ensure effective implementation in all aspects of service delivery.

· To ensure the requirements of Data Protection legislation are complied with when carrying out the duties of the role.

· To undertake such other reasonable volunteering duties as may be appropriate to the role and agreed with the Volunteer Coordinator or Line Manager.

Skills and Personal Qualifications

· Good communication skills and smart appearance.

· Ability to work as part of a team and form productive relationships.

· Ability to write clearly.

· Reliability and good time keeping abilities.

· Willingness to attend induction and undertake ongoing training appropriate to the role.

In Return, We’ll Provide:

· Initial and ongoing training to help you build your skills and knowledge.

· Continuous support from our team, ensuring you feel equipped and confident in your role.

· An opportunity to meet and connect with our dedicated group of over 30 volunteers, both socially and through training sessions.

· Reimbursement for any reasonable, approved out of pocket expenses.

· Full insurance coverage while you are volunteering on behalf of Age UK Plymouth.

 Responsible to:

Wellbeing, Information & Advice Manager (with day-to-day support from Information & Advice Community Caseworker).

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To manage the first point of structured contact for survivors who choose to come forward.

About the role:

This role handles all inbound expressions of interest. They conduct gentle, structured pre-screening conversations to understand:

• Readiness to share

• Emotional safety considerations

• Preferred anonymity level

• Boundaries and consent

They do NOT conduct interviews. They prepare individuals for referral into production or therapeutic support pathways.

Ideal Candidate

• Calm, grounded, empathetic communicator

• Experience in counselling, support work, or helpline environments

• Strong emotional containment skills

• Ability to hold sensitive conversations without leading or influencing narratives

Experience

• Helpline work, counselling support, or victim support services

• Mental health support or social work background

• Training in active listening and trauma response

• Safeguarding awareness

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? Based at our Supported Accomodation, Oasis House
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

What we're looking for: A friendly face to welcome visitors and animals to our rescue centre in Whitminster, answering their questions, and directing them to the appropriate member of staff. You will also help make sure the Teckels shop is well stocked, clean and tidy, and looks its best.

This role is ideal for someone with excellent customer service and communication skills, able to deal with a wide range of people visiting in person or over the phone. An eye for detail is helpful for processing admin and making bookings.

Our rescue centre can get very busy, so it is important you are comfortable working in a fast paced environment and have the ability to multi task. You may be the first person someone meets at Teckels, so you will need to be polite, helpful, understanding and discreet, able to handle sensitive situations.

When you can help: We are looking for Welcome Volunteers on a Wednesday and Sunday afternoon, and all day Saturday

What we can offer you:

• An induction, ongoing support, and training
• An opportunity to meet new people
• Gain experience, learn new skills, and make a difference
• A reference for studying or employment
• The chance to meet lots of cat and dogs
• A dedicated volunteer coordinator for check ins and support