Volunteer management volunteer volunteer roles

Role summary

Community Bereavement Cafés are welcoming and open spaces for people to talk about their grief.  Facilitators help run and facilitate the cafes.

A standard DBS check will be required for this role.

Main duties of this role may include any of the following:

· Help prepare the venue for the café set up – positioning chairs, preparing refreshments, making the seating welcoming and conducive to a positive experience.

· Welcome people as they arrive.

· Provide name labels to ensure people are known by name.

· Identify newcomers and assist them to settle in – making introductions and offering a helping hand to begin with. Being sure to withdraw yourself from the group when it feels right to allow peer support to take over and blossom.

· Offer and make drinks, clear cups etc.

· Facilitate a session in the Cafe after receiving bereavement training.

· Give notice before the café is due to end so that people can draw their conversations to a close.

· Occasionally, at the end, distribute feedback forms to participants to complete anonymously.

· When everyone has left, put the room back to how it was before the café started.

· Escalate any concerns or worries about attendees to the Cafe lead.

·Uphold strict confidentiality and maintain professional boundaries at all times.

Training & supervision

· Training provided in understanding grief and bereavement, communication and active listening skills, facilitating group spaces, safeguarding, boundaries, referral pathways, cafe operations and practical logistics.

· Monthly supervision/support.

· Ongoing training as required.

Experience & qualifications required

· Having excellent communication and listening skills.

· Ability to join in conversation and contribute appropriately.

· Happy chatting in a group or individually.

· Allowing others to speak and give them space to do that.

· Being comfortable discussing bereavement, death, dying and loss.

· Ability to judge the correct moment to leave a conversation, and have the confidence and skills to do that.

· Ability to effectively facilitate groups – creating a supportive environment in which everyone feels able and welcome to contribute, and in which no one person dominates to the detriment of others.

· Friendly and approachable.

· Empathic · Calm · Non-judgemental.

· Flexible in approach · Emotional intelligence, and alertness while facilitating.

· Being able to read situations and act appropriately.

· Reliable and punctual.

· Understand, and maintain the boundaries of your role.

· Well-developed coping strategies and resilience in discussing difficult feelings and bereavement.

· Able to respect, and maintain, people’s confidentiality.

· Able to ask for help and advice when situations arise that are beyond your own knowledge, capabilities, or comfort levels.

· To be self-reflective and make full use of supervision.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.

Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.

This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us. 
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.

What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in The Shires, Trowbridge. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world's problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish.

We believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close. Our enthusiasm for what we do motivates others to support our cause and ultimately helps save wetlands and their wildlife. You will be contributing to this aspect of our work by assisting the Education department with the delivery of outdoor workshops for schools and other educational groups.

No previous knowledge is required as training and equipment will be provided. However, this role will suit you if you have:

• A good basic knowledge of UK wildlife, conservation and nature.
• An enthusiasm for the natural world and sharing this with others.
•  The ability to communicate effectively with children.
• Willingness to work outside in most weather conditions. Please note the role will require some lifting, bending and other reasonable physical activities.
• Excellent and reliable time management to ensure that sessions run time.
• Ability to work well with other WWT Martin Mere staff and volunteers.
• A positive, confident and welcoming disposition.

Please apply for this role via the WWT website.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Cwmbran Shop:

Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.

The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.

Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.

Considerations:

Age requirement: 16+

Location: 5 General Rees Square, Cwmbran NP44 1AH  

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

The Opportunity Brighton Swimming Centre (BSC) is a cornerstone of the Brighton community, operating for over 15 years with 2,000+ weekly visitors and an annual turnover of £820k. We are currently a Company Limited by Guarantee and are embarking on a critical strategic phase: transitioning to registered charity status to secure our future and expand our impact.

We are seeking a volunteer Non-Executive Director to join our new Board. This is not a ceremonial role. You will be a charity trustee with legal duties, tasked with providing strategic oversight, financial scrutiny, and robust governance during a period of significant change.

Who We Are Since 1987, BSC has evolved from a small swimming school to a national centre of excellence, pioneering the "Pool to Pier" sea swimming course and delivering 1:1 and group lessons from 7am to 10pm daily. We partner with the NHS, local schools, and the City Council, serving as a vital community hub.

The Challenge Under the leadership of Managing Director Michael Kruger (appointed Sept 2025), we are moving from a founder-led structure to a formal Board-led governance model.

• Financial Stewardship: We recently reported a £9k deficit and hold £113k in reserves. We need a board that can rigorously challenge financial planning and ensure long-term sustainability.
• Charity Conversion: You will help navigate the legal and operational complexities of converting to charity status.
• Strategic Growth: Our 2026–2030 strategy aims to establish BSC as a national leader in aquatic education and teacher training. We need fresh eyes to help shape this vision.

What We Need From You We are looking for individuals who are willing to speak their minds, challenge constructively, and uphold the highest standards of governance. Specifically, we are seeking skills in:

• Finance: Ability to interpret accounts and manage budget risks.
• Law/Governance: Understanding of charity law and company duties.
• Fundraising: Experience in securing grants or developing income streams.
• Strategy: A track record of strategic planning in sports, education, or community sectors.

Commitment

• Role: Volunteer Non-Executive Director (Trustee).
• Term: 3 years (max 3 terms).
• Meetings: 4 Board meetings per year (2-4 hours each) + sub-committee work.
• Location: Meetings held in person at Eastern Road, Brighton.
• Requirements: Must be eligible for an Enhanced DBS check and not disqualified from directorship.

Why Join? This is a chance to shape the future of a beloved local institution. You will work alongside a dedicated team to ensure BSC remains a beacon of aquatic excellence and community support for the next generation.

Brighton Swimming Centre is an equal opportunities employer. We welcome applications from all sections of the community.

As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.

You will:

·Plan and lead regular health walks in your local area

·Welcome and support all participants, ensuring a positive and inclusive atmosphere

·Carry out basic safety checks and risk assessments for walk routes

·Encourage conversation and connection among walkers

Monitor attendance and report back to the coordinator as required

Skills required:

·First Aid Qualification

·Friendly, approachable, and reliable

·Good communication and people skills

·An interest in walking and promoting healthy lifestyles

·Able to walk at a steady pace for 30–60 minutes

What we offer:

·A full induction to the role and site will be provided

·Access to communal garden area and nearby fields for outdoor activities

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.

Volunteer Opportunities – Lyonic Scots Society

Help Build the Future of the Lyonic Scots

Neart, Dìlseachd, agus Urram
Strength, Loyalty, and Honour

The Lyonic Scots Society is seeking passionate and dedicated volunteers to help establish and grow an exciting international community dedicated to preserving Scottish heritage, supporting our members, celebrating our traditions, and building the future of the Lyonic Scots.

Whether you have experience in leadership, administration, finance, events, community engagement, or simply a desire to contribute, we would love to hear from you.

As a volunteer, you will play a vital role in helping develop a welcoming, inclusive, and thriving society that connects Lyonic Scots and friends around the world.

Available Volunteer Roles

1. Chair

Purpose of the Role

The Chair provides leadership to the Lyonic Scots Society and works closely with the Clan Chief (Prince of Scots), the Society Committee, and volunteers to ensure the Society fulfils its aims and objectives.

Responsibilities

• Lead committee meetings and annual meetings.
• Provide strategic direction and leadership.
• Support the development of the Society’s activities and projects.
• Represent the Society at events and functions.
• Encourage positive governance and teamwork.
• Help build partnerships and community relationships.

We’re Looking For

• Leadership and communication skills.
• Passion for Scottish heritage and community building.
• Ability to motivate and support volunteers.
• Strategic thinking and good judgement.

2. Vice Chair

Purpose of the Role

The Vice Chair supports the Chair and helps ensure the smooth running of the Society.

Responsibilities

• Support the Chair in their duties.
• Deputise when the Chair is unavailable.
• Assist with projects and events.
• Help coordinate volunteer activities.
• Contribute to strategic planning.

We’re Looking For

• Strong organisational skills.
• Enthusiasm and reliability.
• Teamworking and leadership potential.
• A positive and supportive approach.

3. Treasurer

Purpose of the Role

The Treasurer oversees the Society’s finances and helps ensure financial transparency and accountability.

Responsibilities

• Maintain accurate financial records.
• Monitor income and expenditure.
• Prepare financial reports for meetings.
• Assist with budgeting and fundraising planning.
• Ensure funds are managed responsibly.

We’re Looking For

• Good numerical and organisational skills.
• Attention to detail.
• Experience with bookkeeping, finance, or budgeting is desirable but not essential.
• Integrity and trustworthiness.

4. Secretary

Purpose of the Role

The Secretary supports the administration and governance of the Society.

Responsibilities

• Organise committee meetings.
• Prepare agendas and meeting papers.
• Take and distribute meeting minutes.
• Maintain Society records.
• Support communications and administration.

We’re Looking For

• Good organisational and communication skills.
• Attention to detail.
• Ability to manage information confidentially.
• Confidence using email and basic office software.

Why Volunteer With Us?

As a Lyonic Scots Society volunteer, you will have the opportunity to:

• Help shape a growing international cultural organisation.
• Preserve and celebrate Scottish heritage and traditions.
• Gain valuable experience in leadership, governance, finance, administration, and community development.
• Meet like-minded people from around the world.
• Develop new skills and enhance your CV.
• Make a lasting contribution to the future of the Lyonic Scots.

Our Values

Everything we do is guided by our motto:

Neart, Dìlseachd, agus Urram

Strength, Loyalty, and Honour

We welcome volunteers from all backgrounds who share our commitment to community, heritage, service, and mutual respect.

Apply Today

If you would like to help build the future of the Lyonic Scots Society and become part of an ambitious and inspiring journey, we would love to hear from you. Just apply via the Charity Job site with your CV and a Covering Letter on why you wish to volunteer. We will then review it and arrange an initial telephone interview.

Join us and help ensure that the spirit of the Lyonic Scots continues to thrive for generations to come.

Neart, Dìlseachd, agus Urram
Strength, Loyalty, and Honour

Job Description

Volunteer Marketing Automation & Funnel Specialist

Job Title

Volunteer Marketing Automation & Funnel Specialist

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Marketing Automation & Funnel Specialist will play a key role in helping the organisation grow and nurture its audience through strategic marketing systems, automation workflows, and digital funnels.

You will be responsible for helping design, implement, and optimise audience journeys that support engagement, membership growth, community participation, podcast reach, and campaign effectiveness.

This role requires creativity, strategic thinking, organisation, analytical ability, and a passion for purpose-driven digital impact.

About the Role

The Volunteer Marketing Automation & Funnel Specialist will:

• Help develop audience growth and engagement funnels

• Build and optimise automated workflows for:

  • email marketing

  • onboarding sequences

  • membership engagement

  • event registrations

  • podcast and YouTube promotions

  • community nurturing

• Support lead generation and audience retention strategies

• Help improve user journeys across digital platforms

• Analyse audience behaviour and campaign performance

• Assist in creating systems that increase engagement and conversions

• Collaborate with content, outreach, SEO, and production teams

• Support campaign launches and digital growth initiatives

This role requires someone who can think both strategically and creatively while helping build scalable systems that support the organisation’s long-term mission and expansion.

Main Responsibilities / Key Duties

• Build and manage marketing automation workflows

• Develop audience and membership funnels

• Create onboarding and nurture sequences

• Support email marketing campaigns and audience segmentation

• Improve conversion pathways and engagement systems

• Track campaign analytics and performance metrics

• Research audience behaviour and optimisation opportunities

• Collaborate with media and content teams to align campaigns with organisational goals

• Maintain organised systems, workflows, and reporting processes

• Assist in scaling community engagement and digital outreach efforts

Skills, Experience & Requirements

Essential Skills & Qualities

Marketing & Automation

• Understanding of marketing funnels and customer journeys

• Knowledge of marketing automation principles

• Strategic thinking and problem-solving skills

• Ability to analyse campaign performance and audience behaviour

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote environment

• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple workflows and deadlines

• Proactive and solution-focused mindset

Personal Attributes

• Self-motivated and resourceful

• Passionate about advocacy, healing, and social impact

• Creative thinker with growth-oriented mindset

• Adaptable and resilient

• Comfortable working independently and collaboratively

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Marketing automation platforms

• Funnel building and optimisation

• Email marketing campaigns

• CRM systems

• Audience growth strategy

• Digital marketing

• Conversion optimisation

• Community engagement campaigns

• Content marketing

• SEO and analytics

• Media production or digital communications

• Advocacy, NGO, or community-focused campaigns

Experience using tools such as:

• Mailchimp

• HubSpot

• ConvertKit

• Google Analytics

• Zapier

would be beneficial but is not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to help build and shape audience growth systems from the ground up

• Hands-on experience with automation, funnels, and digital engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your leadership, systems, and digital marketing experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike systems, analytics, or optimisation tasks

• Are seeking immediate paid employment

• Prefer avoiding strategic thinking and workflow management

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on funnel strategy, audience engagement, automation workflows, and digital growth planning.

Job Description

Founding Volunteer Digital Marketing Director

Job Title

Founding Volunteer Digital Marketing Director

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Founding Volunteer Digital Marketing Director will play a leading role in shaping and driving the organisation’s digital growth, audience engagement, visibility, and marketing strategy.

You will oversee the development and execution of digital marketing initiatives that amplify our mission, expand community reach, strengthen audience relationships, and support long-term organisational growth.

This role requires leadership, creativity, strategic thinking, collaboration, organisation, and a passion for advocacy, healing, and truth-based storytelling.

About the Role

The Founding Volunteer Digital Marketing Director will:

• Lead the organisation’s overall digital marketing strategy

• Develop campaigns that increase visibility, engagement, and audience growth

• Oversee digital outreach across:

  • social media

  • email marketing

  • SEO

  • podcast promotion

  • YouTube growth

  • community campaigns

• Support audience acquisition and retention strategies

• Help shape the organisation’s digital identity and online presence

• Collaborate with outreach, SEO, content, production, and creative teams

• Analyse performance metrics and recommend growth improvements

• Assist in building scalable marketing systems and workflows

• Help lead and coordinate volunteer marketing contributors as the organisation grows

This role is ideal for someone passionate about building meaningful impact through digital media, storytelling, and community-focused advocacy.

Main Responsibilities / Key Duties

• Develop and implement digital marketing strategies

• Lead audience growth and engagement initiatives

• Support podcast, YouTube, and website promotion

• Oversee campaign planning and execution

• Coordinate marketing calendars and communication activities

• Analyse digital performance metrics and audience trends

• Improve brand visibility and online reach

• Collaborate across creative, outreach, and production teams

• Help establish scalable systems and workflows

• Support membership growth, partnerships, and community engagement efforts

• Assist in mentoring or coordinating volunteer contributors where needed

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Strategy

• Strong leadership and organisational skills

• Strategic thinker with growth-oriented mindset

• Ability to coordinate projects and teams effectively

• Problem-solving and decision-making abilities

Marketing & Digital Growth

• Understanding of digital marketing principles

• Knowledge of audience engagement and growth strategies

• Experience with content promotion and digital campaigns

• Ability to analyse campaign and audience performance

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote team

• Professional and mission-aligned communication style

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and proactive

• Creative and adaptable

• Calm under pressure and solution-focused

• Mission-driven with strong commitment to community impact

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing strategy

• Social media marketing

• SEO and content optimisation

• Email marketing and automation

• Podcast or YouTube growth strategy

• Campaign management

• Media production or journalism

• Community engagement and audience retention

• Branding and communications

• Analytics and reporting

• Leadership or team coordination

• NGO, advocacy, or mission-driven organisations

Experience using tools such as:

• Google Analytics

• Mailchimp

• Canva

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding leadership experience within a purpose-driven media organisation

• Opportunity to shape and lead the organisation’s digital marketing direction from the ground up

• Direct involvement in a platform advocating for healing, justice, and truth

• Hands-on experience building campaigns, systems, and audience growth strategies

• Leadership and portfolio-building opportunities

• Long-term opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership, planning, or strategic decision-making

• Are seeking immediate paid employment

• Prefer avoiding collaboration or team coordination responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital growth strategy, campaign ideas, audience engagement, leadership approach, and long-term vision planning.

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering podcast, YouTube channel, and healing membership organisation dedicated to creating a safe platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

Our organisation combines healing, education, advocacy, and empowerment through honest storytelling and community transformation. We provide opportunities for young people and survivors to develop digital skills, participate in our interactive Alchemic 369 Book Club, and engage in transformative discussions around African, Caribbean, and world history, political thought, classics, and Ifa studies.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through truth-based storytelling

Our mission is to challenge generational cycles, expose hidden truths, advocate for justice, and create a movement rooted in healing, authenticity, and transformation.

Job Purpose

The Volunteer Whistleblower Relations & Booking Officer will play a vital role in identifying, connecting with, and booking whistleblowers, former insiders, survivors, and experts linked to child abuse and institutional failures for podcast interviews and discussions.

The successful candidate will conduct research, outreach, relationship building, and guest coordination while professionally representing the organisation’s mission and values.

This role requires persistence, emotional intelligence, professionalism, confidence, resilience, and strong communication skills.

Key Responsibilities

Research & Outreach

• Research and identify potential guests including:
  • Whistleblowers
  • Former insiders
  • Survivors
  • Subject matter experts
  • Advocates and campaigners
• Use various platforms and sources including:
  • Social media platforms
  • Podcasts
  • Documentaries
  • News articles
  • LinkedIn
  • Public forums
  • Referrals
  • Charities and NGOs
  • Conferences and campaigns
  • Whistleblower forums

Relationship Management

• Build genuine and trusted relationships with potential guests
• Represent the organisation professionally and ethically at all times
• Communicate the organisation’s mission with confidence and sensitivity
• Maintain consistent communication and follow-ups with prospective guests
• Support guests throughout the booking and interview process

Coordination & Administration

• Track conversations, outreach progress, and booking schedules
• Maintain organised records and systems
• Collaborate with the production and host team regarding interview arrangements
• Assist in improving and scaling outreach systems and workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Communication & Outreach

• Strong written and verbal communication skills
• Confident communicator
• Ability to conduct professional cold outreach
• Persuasive yet empathetic communication style

Relationship Building

• Emotionally intelligent
• Compassionate and trauma-aware
• Trustworthy and professional

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple conversations and follow-ups
• Proactive problem-solving mindset

Personal Attributes

• Resilient and persistent
• Comfortable handling rejection professionally
• Self-motivated and resourceful
• Mission-driven with a passion for advocacy and social impact
• Calm under pressure and solution-focused
• Comfortable managing people and maintaining standards

Desirable Experience

Experience in any of the following areas is beneficial but not essential:

• Podcast booking
• PR or talent outreach
• Sales or business development
• Journalism
• Advocacy work
• Safeguarding environments
• Charities or NGOs
• Campaign organising
• Survivor support work
• Media production
• Workflow building or creative team coordination
• Media, journalism, or digital production backgrounds

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and manage an outreach and booking system from the ground up
• Direct involvement in a platform advocating for justice, healing, and truth
• Hands-on experience in media outreach and relationship management
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid roles as funding and growth increase
• Opportunity to grow your influence, leadership, and responsibilities within the organisation

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Are uncomfortable handling sensitive information or detailed reporting
• Are seeking immediate paid employment
• Prefer avoiding strategic analysis and decision-making responsibilities