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149 Volunteering recruitment manager volunteer roles
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London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
1. Chair’s welcome
WCT has been part of the community for more than 40 years. At the heart of what we do is something very simple: helping people to get where they need and want to go, and making it possible for people to remain independent, connected and involved in their community.
Our services are about much more than getting from A to B. They enable people to go shopping, enjoy days out, maintain friendships and social connections, and take part in everyday life. We also work with schools, charities and other community organisations across Wandsworth, helping them provide the transport their communities need.
It is a particularly exciting time to join us. Since our new Chief Executive joined WCT in May 2026, we are finalising our organisational strategy for the next three years – protecting the trusted services people already rely on while looking carefully at how WCT can become stronger, more sustainable and continue to respond to the changing needs of our community.
Our Trustees have an important part to play in that next chapter. We are looking to strengthen our Board with some particular skills and experience, but we are equally interested in the different perspectives people bring. You do not need to have been a Trustee before. We welcome people who share our commitment to inclusion, independence and community, who are curious about our work and who are willing to contribute their experience, ideas and time.
Being a Trustee is a responsibility, but it should also be rewarding and enjoyable. We are a friendly Board, working alongside a committed staff and volunteer team and an organisation with a long history of making a very practical difference to people’s lives.
I hope this pack gives you a sense of who we are, where we are going and what being part of WCT could look like. If what you read interests you, we would be delighted to hear from you.
Hicky Clark
Chair of the Board of Trustees
Wandsworth Community Transport
2. About Wandsworth Community Transport
Wandsworth Community Transport (WCT) has been helping people get out and about for more than 40 years.
Founded in 1982, we provide safe, accessible and affordable transport and opportunities for people to stay independent, connected and involved in community life across Wandsworth.
Today, our work includes:
· Shopmobility – Supporting people to access local shopping safely and independently, with transport and shopping support from our base at Sainsbury’s in Garratt Lane.
· Silver Day Trippers and Road Runners – Affordable outings giving people opportunities to visit new places, enjoy shared experiences and spend time with others.
· Community vehicle hire – Providing minibuses and transport to charities, community groups, sports clubs, places of worship and other local organisations.
· School and contracted transport – Delivering specialist transport, including work in partnership with the London Borough of Wandsworth and local schools.
· Driver training – Sharing our specialist knowledge through MiDAS training for drivers working within WCT and other organisations.
· WCT Community Transport Choir – Founded in May 2018 and made up of people who access our services alongside WCT volunteers. Our choir brings people together through music and performs at local events, day centres and community groups across Wandsworth.
Behind all of this is a committed team of staff, drivers, volunteers and Trustees, together with longstanding relationships across the borough.
Our work is about much more than transport. It is about enabling people to remain independent, build friendships, enjoy new experiences, play a role in their community and stay connected to the people and places that matter to them.
That sense of connection and participation is at the heart of WCT – and has been for more than four decades.
3. Why join our Board now?
WCT is entering an important and exciting new chapter.
Since Peter Edwards, our new Chief Executive, joined in May 2026 we have been finalising our organisational strategy for the next three years. Our focus is on protecting and strengthening the services our community already values, while building a resilient, sustainable and forward-looking organisation.
An important part of this will be diversifying our income and developing new collaborations and partnerships. We want to build on WCT’s strong local relationships, work more closely with other charities, community organisations, funders and businesses, and explore opportunities to work together where our combined experience can create greater impact.
Community participation and innovation will help shape WCT’s future. We want the people who access our services – alongside our volunteers, staff and wider community – to have a meaningful voice in what comes next. By listening, consulting and involving people from the earliest stages, we can understand changing needs, identify new opportunities and develop ideas with our community rather than simply for it.
Alongside protecting our core community transport services, we will actively encourage innovation – exploring new ideas, testing new approaches and learning from what works. This could mean using our transport expertise in new ways, developing new services, or working collaboratively with partners to respond to needs that no single organisation can address alone. Innovation at WCT will always be purposeful: rooted in evidence, shaped by participation and focused on creating greater impact for our community.
This makes it a particularly interesting time to become a Trustee.
New Trustees will be joining a well-established local charity, with strong community relationships, but at a point when there is also real opportunity to contribute to what comes next.
You will have the opportunity to bring your own knowledge, experience and perspective to our discussions, help shape our future direction and work alongside fellow Trustees, our Chief Executive and the wider WCT team as we take the organisation into its next chapter.
In 2027, WCT will celebrate its 45th anniversary – an important milestone for an organisation that has been part of local life since 1982. We want to enter that anniversary year proud of our history, open to new ideas, ambitious for our future and continuing to make a meaningful difference to the communities we are here to serve.
4. Our Board
Our Board of Trustees is responsible for the governance and strategic direction of Wandsworth Community Transport, working closely with our Chief Executive while maintaining the important distinction between governance and the day-to-day management of the charity.
Under the leadership of our experienced Chair, we are a friendly and engaged Board, bringing together a mix of professional expertise, community knowledge and lived experience. Our Trustees come from different backgrounds, and each brings something different to the table. We see that breadth of perspective as a real strength.
Trustees work collectively. No individual Trustee is expected to have all the answers. We ask questions, share knowledge, challenge constructively and support one another in making decisions in the best interests of WCT and the communities we serve.
Most matters are considered by the full Board, although we may establish smaller working groups for particular pieces of work when this is useful.
As WCT moves into its next chapter, we are also strengthening the way our Board works – including Board development, succession planning and more opportunities for Trustees to contribute to strategy.
Above all, we want our Board to be a place where different voices are heard and valued. We welcome challenge, curiosity and new ideas, and we want Trustees to feel able to contribute from their own experience while learning from others.
5. What makes a great WCT Trustee?
You do not need prior trustee experience to make a valuable contribution to the WCT board.
We are interested in people who care about our communities and believe in the importance of independence, inclusion and access to opportunities.
Great Trustees bring different things. You might bring professional expertise, knowledge of Wandsworth and its communities, insight from another sector, lived experience, or simply a perspective that is not currently represented around our Board table.
What matters to us is that you are willing to:
· Share knowledge, experience and ideas.
· Listen to and value different perspectives.
· Think strategically and look at the bigger picture.
· Ask questions and offer constructive challenge.
· Make decisions collectively and take shared responsibility for them.
· Champion inclusion, accessibility and community participation.
· Be curious, open to innovation and willing to learn.
· Act with integrity and always in the best interests of WCT and the communities we serve.
We particularly welcome people who can bring skills and experience to complement those already on our Board and we are committed to broadening the range of voices and perspectives involved in governance.
You will not be expected to arrive knowing everything about charity governance or community transport. We will support you to understand WCT, your responsibilities as a Trustee and the wider context in which we work.
What we are looking for most is people who want to contribute, participate and help us make good decisions together.
6. Trustee role profile
The role
As a Trustee of Wandsworth Community Transport, you will share responsibility with your fellow Trustees for the governance and strategic direction of the charity.
The Board works collectively to ensure that WCT remains true to its charitable purpose, is well governed and financially sustainable, manages its responsibilities and risks appropriately, and continues to deliver meaningful benefit for the people and communities we serve.
Our Chief Executive and staff team are responsible for the day-to-day running of WCT. The role of the Board is to provide strategic leadership, oversight, support and constructive challenge.
As a Trustee, you will:
· Help shape and oversee WCT’s strategic direction and future development
· Ensure that WCT remains focused on its charitable purpose and the needs of the communities it serves.
· Contribute actively to Board discussions and collective decision-making.
· Provide constructive support and challenge to the Chief Executive and senior team.
· Oversee WCT’s financial health and ensure its resources are used responsibly.
· Contribute to oversight of risk, safeguarding, legal and regulatory responsibilities.
· Support WCT’s commitment to diversity, equity, inclusion and accessibility.
· Champion meaningful community participation and ensure that the voices and experiences of the people we serve inform our thinking.
· Help WCT develop strong relationships, collaborations and partnerships.
· Act as an ambassador for WCT and help raise awareness of our work.
· Contribute your own knowledge, skills, networks and experience while respecting the perspectives of others.
· Act with integrity, confidentiality and in the best interests of WCT.
Collective responsibility
Trustees have collective responsibility for the decisions made by the Board. We therefore expect Trustees to prepare for and participate in meetings, contribute thoughtfully to discussions and support agreed decisions.
You will never be expected to manage WCT’s services or take on responsibilities that properly belong to our Chief Executive and staff team.
We want our Trustees to have the space to think strategically: asking the right questions, considering opportunities and risks, listening to our communities and helping WCT make well-informed decisions about its future.
Term of office
Trustees are appointed for a three-year term and may serve for a maximum of nine years, subject to reappointment and WCT’s governing arrangements.
The role is voluntary and unpaid, with reasonable expenses reimbursed in accordance with policy.
7. Who we’re particularly looking for
We want our Board to bring together a strong mix of skills, experience, backgrounds and perspectives.
Following our recent Board skills audit, we have identified some areas where additional experience would particularly strengthen WCT as we move into our next chapter.
You do not need to have previous Trustee experience, and we don’t expect any one person to cover all of these areas. We would particularly love to hear from people with experience in one or more of the following:
Fundraising + income generation
As we diversify our income and develop new partnerships, we would welcome someone with experience of fundraising, income generation or business development.
This might include trusts and foundations, corporate partnerships, individual giving, commissioning, strategic partnerships or other approaches to developing sustainable income.
We are particularly interested in someone who can bring strategic thinking – helping us identify opportunities, build relationships and strengthen our approach to income diversification rather than being expected to personally fundraise for WCT.
Legal + compliance
We would welcome someone with legal, regulatory, governance or compliance experience who can help strengthen the Board’s collective understanding and oversight in these areas.
You might be a practising or former legal professional, work in compliance or regulation, or bring relevant experience from the charity, public or private sector.
Diversity, equity, inclusion + accessibility (DEIA)
Inclusion and accessibility are central to the communities we serve and to the organisation we want WCT to be.
We would welcome someone who can bring knowledge, experience or perspective that helps us continue developing our approach to DEIA across our governance, services, workforce, partnerships and community engagement.
Marketing, communications + social media
We would love to strengthen the Board with someone who understands how good communications can help a charity connect with its community, tell its story and build relationships.
We are particularly interested in experience of marketing, communications, digital engagement or social media – helping us think strategically about how WCT communicates its impact, reaches different audiences and grows its profile across Wandsworth and beyond.
Lived experience + community perspective
Professional expertise is only one form of expertise.
We particularly value lived experience and would welcome people who can bring perspectives shaped by their own life, their communities or their understanding of the people WCT serves.
This might include experience of disability or accessibility barriers, caring responsibilities, ageing, social isolation, community services or community transport – whether personally, through your family or the wider community.
We also want our Board to better reflect the diversity of Wandsworth and encourage applications from people whose voices and perspectives have traditionally been underrepresented in charity governance.
8. Meetings and time commitment
We want prospective Trustees to have a clear and realistic idea of the commitment involved.
Our Board meets six times a year, in person, at 6pm in central Wandsworth. We also hold our AGM in November, which Trustees are expected to attend.
Trustees receive papers in advance of each Board meeting and are expected to take the time to read these and come prepared to contribute to discussion and decision-making.
Most of our governance work is undertaken through the full Board. From time to time, we may establish a small working group for a particular piece of work, drawing on the skills, experience and interests of individual Trustees.
As we develop our new three-year strategy, we also intend to create opportunities for Trustees to come together for strategic planning and Board development outside our regular meeting cycle.
We recognise that our Trustees have work, family and other commitments. We don’t expect everyone to be available for everything, but we do ask Trustees to participate regularly, stay engaged with WCT between meetings where needed and contribute their time and expertise in a way that is manageable and meaningful.
9. Support and development
We want every Trustee to feel welcomed, supported and confident in their role.
You don’t need to arrive knowing everything about WCT, community transport or charity governance. New Trustees will receive an induction to help you understand the organisation, our services, your responsibilities as a Trustee and how our Board works.
You will be supported by our experienced Chair, Chief Executive and fellow Trustees, with plenty of opportunity to ask questions and build your knowledge as you settle into the role.
We also encourage Trustees to get to know WCT beyond the Board table. This might include visiting our services, meeting staff and volunteers, joining one of our outings or community activities, and spending time with the people who access our services. We believe this first-hand understanding is an important part of being an effective WCT Trustee.
As a Board, we are committed to continuing to learn and develop. Trustees will have opportunities to take part in relevant training and Board development, as well as strategic planning sessions as we shape and oversee WCT’s future.
Whether this would be your first Trustee role or you already have considerable Board experience, we want you to feel able to contribute, ask questions, continue learning and enjoy being part of WCT.
10. Our commitment to DEIA
Diversity, equity, inclusion and accessibility are important to WCT – in the services we provide, the way we work and the way we govern our charity.
Our Board has adopted a DEIA Policy and Charter, alongside a three-year DEIA Strategy for 2026–2029 which will continue to develop as we learn, listen and strengthen our practice.
We want our Board to reflect a broad range of experiences, backgrounds and perspectives, and we particularly welcome applications from people in groups under-represented in charity governance.
We are committed to making our Trustee recruitment process as inclusive and accessible as possible. If there is anything we can do to make it easier for you to explore the opportunity, apply or participate in the recruitment process, please let us know.
For us, DEIA is not a finished piece of work. It is an ongoing commitment to listening, learning and ensuring that people have meaningful opportunities to participate in and help shape WCT.
11. How to apply
Thank you for considering joining the Board of Wandsworth Community Transport. We hope this pack has given you a sense of who we are, what matters to us and why this is such an exciting time to become part of WCT.
If you are interested in joining us, there are two ways to take the next step.
Arrange an informal conversation
If you would like to find out a little more before deciding whether to apply, Peter Edwards, our Chief Executive, would be very happy to have an informal conversation with you about WCT, the Trustee role and any questions you may have; an opportunity to find out more and decide whether WCT feels right for you.
Contact Peter Edwards, Chief Executive:
Or complete your application now
If you have read this pack and already feel that you would like to apply, you are very welcome to complete your application now by completing the form provided with this pack.
We want to understand what interests you about WCT and what you feel you could bring to our Board. We are interested in your experience, skills and perspective – whether these have come through your professional life, volunteering, your community or your lived experience.
We recruit Trustees on a rolling basis, although we may set closing dates when recruiting for particular skills or experience.
What happens next?
Following your application, we will invite shortlisted applicants to meet with us. This is an opportunity for us to learn more about you, but equally for you to learn more about WCT and decide whether joining our Board feels right for you.
We look forward to hearing from you.
Organisation
Posted on: 15 September 2026
Closing date: 14 December 2026 at 11:30
Tags: Communications, Fundraising, Marketing, Legal / Law, Business Development, Compliance / Quality, Ethnic Minority / BAME, Partnerships, Strategy, Corporate Fundraising
The client requests no contact from agencies or media sales.
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North Shields, Tyne and Wear (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 24 August 2026
Closing date: 08 October 2026 at 13:51
Job ref: Lead Volunteer North Shields Mind Charity Shop
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Darlington, Darlington (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
AD – USE PDF COPY
Lead Volunteer
Mind Retail
Role Profile
Located at
Shop Based
Department
Mind Retail
Hours
Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
About the role
Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.
Key tasks
Our Lead Volunteers are responsible for all of the following tasks:
· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:
o Setting up the till and cashing up at the end of the day
o Conducting a shop floor walk
o Conducting health & safety compliance checks, such as inputting information into our H&S system
o Checking shop emails and cascading key messages to the team
o Securing the shop
o Making sure housekeeping and cleaning is completed
· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.
· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide
· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.
· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.
· Performs management till functions such as refunds.
· Provides direction and support to shop volunteers, following instructions from the shop management team.
· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.
· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.
Like our other volunteers, Lead Volunteers also support with the below key tasks:
· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.
· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.
· Actively promotes Gift Aid to maximise contributions from donations.
· Supports with the rotation, quality and replenishment of stock in order to maximise sales.
· Answering the shop telephone and taking messages from customers and our internal teams
· Ensures excellent shop standards at the end of the trading day and following closedown procedures
What you’ll gain from being a Lead Volunteer
· Experience working as part of, and leading, a diverse team
· Shop management and retail management experience
· Key holder experience
· Opportunity to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
About you
· Commitment to our values & behaviours
· Enthusiastic and committed to achieving shop targets
· Flexible and adaptable approach
· Ability to work as a team and on your own initiative
· Able to build good working relationships
· Ability to work within Mind Retail’s policies and procedures
· Willingness to learn
· Good customer service skills
· Good communication skills
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 24 August 2026
Closing date: 08 October 2026 at 13:47
Job ref: Mind Shop Darlington - Lead Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Solihull, West Midlands (Hybrid)
Unpaid role, expenses paid
Voluntary
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Social Media/Marketing Manager
Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.
As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.
Summary
CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for someone to help us publicise CAG and what we do to build a consistent positive message about young people and Challenge Adventure Group and, ultimately, build a demand to be a part of CAG.
These messages and stories will be delivered through a variety of media. Additionally, we want to engage our current and potential audiences by creating and developing a compelling social media strategy and content. We want to get the CAG name and story out into the community to build long lasting and meaningful relationships with local organisations, community groups and other relevant parties and to establish CAG as a strong and vibrant participant of local life.
Description
We are looking for an experienced offline and online/social media marketer to work with us to maximise our presence in order to attract new members and volunteers and to advertise CAG to its full potential.
We would like you to:
- Develop and on and offline marketing strategy.
- Prepare and deliver on and offline marketing material and stories.
- Perform a social media audit: Assess the current state of our social media pages and make recommendations on how we might improve our presence and engagement and where we might focus our efforts.
- Help us develop and/or execute a social media campaign around, in the first instance, recruiting new members.
- Provide guidance/strategy on how we can manage our social media on an ongoing basis e.g. using a centralised tool, creating a content calendar, identifying easy and free graphic tools and images.
- Produce fresh and engaging content for our social media channels.
- Prepare graphics for sharing across channels.
- Engage with our followers and encourage interaction.
- Manage and maintain social media channels on a regular basis.
- Work with our Group Leader who will provide our existing brand/style guidelines and share the CAG ethos.
We are looking for a volunteer who has experience of:
- Writing and editing marketing content for social media platforms such as Facebook, Twitter, Instagram, TikTok / across all platforms.
- Building strategies to increase social media following and build fundraising or awareness campaigns.
- Developing a coherent brand voice for social media, from content creation to community interactions.
- Using and setting up tools such as Hootsuite, Social Sprout, Canva, etc.
- Creating content calendars to help plan social media activity.
- Marketing specific events such as New Member Evenings and Duke of Edinburgh Introductory Presentations.
Ideally you should have/be:
- A flexible team player.
- A basic understanding of what CAG stands for and its place in the local community.
- A passion for the work of CAG and the importance of it to its members and volunteers.
- Experience of digital: social media marketing.
- Ability to engage and build a rapport with a wide range of people and organisations including local schools.
- Ability to build and maintain good working relationships.
- A car driver or have ability to travel to attend events and meetings.
- The post holder must be able to provide a satisfactory Disclosure and Barring Check, either a current or new application that can be made through CAG.
Making a difference - what impact will the opportunity have?
Your input is key to the running of CAG as well as securing its future. You will shape how we present ourselves to our service users, stakeholders, funders and general public. With your help we will be able to continue to grow our membership through building campaigns to recruit new members who will be able to take advantage of all the challenging adventures we offer and help make the lives of these young people richer and more positive. You will build on the social media campaign we already have in place to help us raise awareness in the local community of what we do and why we do it and ensure that we become a key player in our community as a whole.
What's in it for you?
You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate. This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.
About the location - Where will you be working?
The volunteer will work from home will be required to attend meetings within the Solihull area.
Travel Limit
This role is partly remote but ideally the candidate should be available for face to face Committee meetings and attending CAG events and other meetings.
When will you be working?
- Flexible so during office hours if necessary for certain events but evenings if preferred.
- You would need to be available to attend Committee meetings which normally take place in the evening.
- Occasional weekends to attend recruitment/marketing events.
Estimate of time commitment
- 2-3 hours per week
Details
The volunteering could be long term.
Application details
Successful applicants will require an enhanced DBS and two references.
Organisation
Refreshed on: 06 September 2026
Closing date: 21 October 2026 at 14:57
Tags: Campaigns, Communications, IT, Marketing, Business Development, Brand, Content Writing / Copywriting, Design, Engagement / Outreach, Recruitment, Social Media, Video / Film, Youth / Children, Events / Activities
The client requests no contact from agencies or media sales.
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Thank you!
Westcliff-on-Sea, Southend-on-Sea (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 14 September 2026
Closing date: 29 October 2026 at 16:25
Job ref: Lead Volunteer Mind Charity Shop Westcliff
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Thank you!
Ramsgate, Kent (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Meet and Greet Volunteer (Tea & Coffee Service)
Location: Mental Health Service
Commitment: Flexible shifts available
Responsible to: Volunteer Coordinator / Service Manager
About the Role
We are looking for a friendly, welcoming, and compassionate volunteer to support people accessing our mental health service. As a Meet and Greet Volunteer, you will be one of the first points of contact for visitors, helping to create a warm, safe, and supportive environment.
The role also includes serving tea, coffee, and refreshments to service users, carers, visitors, and staff, helping to promote a sense of community and wellbeing within the service.
Key Responsibilities
- Welcome service users, visitors, carers, and staff in a friendly and professional manner.
- Help people feel comfortable and supported when they arrive at the service.
- Offer directions and information about facilities within the building.
- Prepare and serve tea, coffee, and light refreshments.
- Maintain a clean, tidy, and welcoming refreshment area.
- Engage in friendly conversation and provide a listening ear where appropriate.
- Promote an inclusive and non-judgemental atmosphere for everyone.
- Report any concerns or issues to the appropriate member of staff.
- Follow all relevant policies, including confidentiality, health and safety, and infection prevention procedures.
Skills and Qualities Required
- Friendly, approachable, and reliable.
- Good communication and interpersonal skills.
- Empathetic and respectful towards people from all backgrounds.
- Ability to maintain professional boundaries.
- Comfortable working as part of a team.
- Understanding of, or interest in, mental health and wellbeing.
- Ability to follow guidance and procedures.
What You'll Gain
- Experience within a mental health care setting.
- Opportunities to develop communication and customer service skills.
- Training, support, and supervision from experienced staff.
- The chance to make a positive difference to the wellbeing of service users and visitors.
- Experience that can support future employment or personal development.
Additional Information
This role is subject to volunteer recruitment procedures, including references and any checks required by the organisation. Full training and ongoing support will be provided.
Organisation
Refreshed on: 22 August 2026
Closing date: 30 September 2026 at 08:51
Job ref: The beacon
Tags: Customer Service, Mental Health
The client requests no contact from agencies or media sales.
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Thank you!
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Looking for a meaningful way to spend one day a week, build your experience and be part of something that genuinely makes a difference?
As an Office Administration Volunteer at Home-Start Camden and Islington, you’ll have the chance to develop practical office, communication and digital skills, meet new people and gain valuable experience working within a local charity.
You’ll be involved in a wide variety of tasks — from supporting events and social media to welcoming visitors and helping our team stay organised. It’s a chance to try new things, use your existing skills and discover what you’re capable of, all while contributing to work that supports local families.
Core Responsibilities:
- Support the Operations Manager with all administrative tasks as directed.
- To monitor our general enquiries inbox, maintaining confidentiality at all times and responding to enquiries in a timely manner.
- Processing new referrals by passing the information from new enquiries to the appropriate staff members
- Supporting the wider staff team with digital tasks.
- Answering the office phone, dealing with enquiries where possible and passing messages to the appropriate parties in an efficient manner.
- Shredding confidential paperwork, photocopying, and scanning as needed.
- Greeting visitor to the office, ensuring they are comfortable and feel welcomed.
- Setting up the meeting room for various events, conferences, and training days.
- Distributing flyers and posters to increase family referrals and volunteer recruitment across community spaces in Camden and Islington.
- Shopping for refreshments and other one-off items as needed.
- Organising donations and office space.
- Updating official Home-Start Camden and Islington correspondence forms to reflect the correct contact information etc. Additional Responsibilities based on volunteer’s interests and skills.
- Supporting social media efforts, including making posts and sending messages.
- Helping facilitate and steward events for families, volunteers, funders, partners, and potential donors.
- Designing posters for events using pre-set templates on Canva.
Organisation
Posted on: 10 September 2026
Closing date: 03 November 2026 at 13:20
Tags: Administration, Data Entry, Social Media
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Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
What will you be doing?
As part of the Management team you will be responsible for ensuring that the group is acting in a way that recognises its safeguarding responsibilities in all its activities.
This will include carrying out Enhanced DBS checks on behalf of the group when appropriate and provide an induction for new Management Team Members so they are aware of the safeguarding requirements of the group and to initiate an annual short Safeguarding Refresher Session at a coach meeting.
Management team meetings are held typically every six to eight weeks, alternating on line and in person.
What are we looking for?
- Experience of adult safeguarding (desirable but not essential).
- Ability to work with discretion and confidentiality when required.
- A strong commitment to improving the lives of the people Read Easy works with.
- Good communication and people skills, with a commitment to maintaining confidentiality.
- Reasonable confidence in using IT.
- The ability to use initiative and work independently.
- A willingness to abide by Read Easy policies and procedures.
- A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
- Energy and enthusiasm with an average of two hours a week to commit to the role.
What difference will you make?
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life.
Organisation
Posted on: 17 August 2026
Closing date: 15 November 2026 at 17:00
Tags: Customer Service, Compliance / Quality, Data Protection, Database Management, Information Management, Safeguarding
The client requests no contact from agencies or media sales.
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Thank you!
Enfield, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The Role
As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.
- Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
- Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
- Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
- Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.
General Key Skills:
- Ability to work independently without constant supervision.
- Comfortable with walking and standing for long periods in various weather conditions.
- Maintaining professionalism and addressing public inquiries effectively.
- Reliable attendance and punctuality, with a strong sense of responsibility.
Time Commitment
2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)
Requirements
A DBS Enhanced check will be required. Training to be provided around safeguarding.
Other Information
Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.
Organisation
Age UK Enfield
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Posted on: 20 August 2026
Closing date: 20 October 2026 at 09:57
Tags: Delivery
The client requests no contact from agencies or media sales.
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Job description
Support the work of St John Ambulance in your community by volunteering as a Fundraising Lead, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. St John Ambulance is a charity, and our fundraising is vital in supporting our mission to place the power of first aid in everyone’s hands.
Through organising and supporting fundraising in your area, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Our vision is that everyone receives the help they need in a health crisis from those around them. We will achieve that by putting first aid at the heart of every community.As a Fundraising Lead, you will coordinate the activity of a group of dedicated volunteers to achieve fundraising goals and support the work of St John Ambulance. Other aspects of the role include- coordinating and leading fundraising activity with your team, leading or supporting the recruitment of fundraising volunteers, supporting the promotion of local, regional and national fundraising campaigns and activities and working closely with the Community Fundraising Manager
With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, and changing schedules
The Fundraising Lead provides an easy way to stay connected and contribute meaningfully to your local community. Through volunteering you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles is included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
The closing date for this advert is 11/072027
Date, Times and Location for the interview to be advised
Date, Times and Location for any training to be advised
Organisation
Refreshed on: 02 August 2026
Closing date: 16 September 2026 at 23:30
Job ref: 315423CHJ
Tags: Fundraising
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Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Why join us
Rebuild with Hope Foundation was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.
Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.
We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.
Overview
The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .
As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.
Role Description
Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.
Duties
- Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
- Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
- Promoting and developing the charity to help it grow and maintain its public benefit.
- Maintaining sound financial management and control of the charity’s resources.
- Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
- Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
- Maintaining absolute confidentiality about all aspects of Trustees’ business
This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.
How to apply
Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.
We request no contact from external agencies
Application Instructions
Full instructions are detailed within our recruitment packs
Organisation
Refreshed on: 25 August 2026
Closing date: 18 November 2026 at 23:30
Job ref: Trustee Aug 26
Tags: IT, Marketing, Business Development, Retail / Sales, Operations, Digital, Accounting, Commercial, Compliance / Quality, Employment, Health and Safety, Justice, Prison, Programme Management, Recruitment, Refugee / Immigration, Risk Management, Corporate Fundraising, Grants, Governance / Management
The client requests no contact from agencies or media sales.
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London, Greater London (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Your role is to support the Corporate Relations Manager at the Baytree Centre in developing and maintaining corporate partnerships. This includes conducting prospect research, assisting with engagement activities, and supporting the delivery of corporate volunteering days to ensure companies remain connected to Baytree’s mission and values.
Main responsibilities:
- Conduct detailed research to identify and analyse potential corporate partners aligned with Baytree’s mission.
- Create and maintain a structured database of prospects, including relevant company data and key contacts.
- Prepare comprehensive prospect profiles with information on CSR initiatives, sponsorship activities, and charitable giving.
- Support the planning and coordination of corporate volunteering days, including logistics, preparation of materials, and communication with partners.
- Monitor industry trends to identify new corporate partnership opportunities.
- Assist with any tasks set by the Corporate Relations Manager to support corporate engagement efforts.
- Adhere to the policies and procedures of the Baytree Centre.
- Complete volunteer questionnaires and evaluations as required.
- Adhere to Baytree Centre policies and safeguarding procedures.
- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).
Skills and qualities required:
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Strong research and analytical skills, with attention to detail.
- Ability to work independently and manage time effectively.
- Reliable, punctual, and committed.
- Enthusiasm for community development and corporate social responsibility.
- Willingness to take initiative and support a range of tasks.
- A friendly, flexible, and professional attitude.
Commitment:
- 2 to 4 days per week (Monday–Friday).
- Hours: 10:00 am – 5:00 pm. - Duration: 4 to 6 months, with the option to extend.
Benefits:
- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.
- Valuable experience in corporate fundraising and partnership development.
- Opportunity to gain and develop practical research and engagement skills.
- Personal fulfilment from contributing to meaningful community initiatives.
- Opportunity to attend corporate and volunteer social events and network.
- Professional development and workplace experience in the charity sector.
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
Organisation
The Baytree Centre
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
A Social Inclusion Charity Supporting Women & Girls in London
Posted on: 08 September 2026
Closing date: 07 December 2026 at 16:14
Job ref: 2026 Internships: Corporate Engagement
Tags: Advice / Information, Campaigns, Social Care / Development, Advocacy, Business Development, Volunteering Management, Brand, Compliance / Quality, Recruitment, Refugee / Immigration, Research, Safeguarding, Strategy, Sustainability, Women's Rights, Youth / Children, Corporate Fundraising, Regional Fundraising, Trusts / Foundations, Social / Support Work
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Wolverhampton, West Midlands (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About Us
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.
We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.
About the Role
We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.
This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.
Key Responsibilities
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Assist in posting volunteer and team role advertisements
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Screen applications and shortlist suitable candidates
-
Coordinate interview schedules with hiring managers
-
Conduct initial screening calls (if assigned)
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Maintain applicant tracking sheets and recruitment records
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Support onboarding processes, including documentation and system access
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Ensure new volunteers receive SOPs and onboarding materials
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Follow structured recruitment workflows
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Provide weekly recruitment updates to the Online Business Manager
Commitment
-
Minimum 12 hours per week
-
Consistent availability and communication required
What You’ll Gain
-
Practical experience in HR and recruitment processes
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Exposure to screening, onboarding, and coordination tasks
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Development of communication and organisational skills
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Valuable experience to strengthen your CV
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Opportunity to contribute to a meaningful community cause
Who We’re Looking For
-
Organised, reliable, and detail-oriented individuals
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Strong written and verbal communication skills
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Comfortable using tools such as Google Sheets and Google Drive
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Interest in HR, recruitment, or administration
(Previous experience is a plus, but not essential)
Why Volunteer With Us?
This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.
Apply Now
If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.
Organisation
The Women & Families Resource Centre
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life
Posted on: 09 September 2026
Closing date: 09 October 2026 at 12:46
Tags: Human Resources, Operations, Employment, Engagement / Outreach, Information Management, Office Management, Recruitment, Research
The client requests no contact from agencies or media sales.
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Thank you!
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About IRMO
IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning.
About our Education, Training and Employment Programme
Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes.
We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.
About the role
We are looking for a motivated ESOL Teaching Assistant to support the smooth delivery of our ESOL classes at Pre-Entry and Entry 1 levels for Latin American migrants and refugees. You will assist the ESOL Teacher with classroom delivery following our pre-prepared syllabus and teaching materials, along with a variety of audio-visual aids to improve learners’ speaking, listening, reading and writing skills in English.
As an ESOL Teaching Assistant, you will encourage learners to communicate using the structures and vocabulary they have learnt, with a strong emphasis on dialogue and role-playing, alongside more formal exercises and language games.
We are seeking a volunteer holding either a formal teaching qualification (e.g. CELTA, CertESOL or similar) or prior experience in teaching English to speakers of other languages.
Main tasks and responsibilities
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Support with the planning, preparation and delivery of high-quality ESOL lessons in a community setting
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Mark and provide appropriate feedback on oral and written work
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Guide the class according to the syllabus and learning outcomes as instructed
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Ensure learners participation during class and monitor attendance
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Create a safe and inclusive learning environment, identify gaps and adapt activities to learners’ needs
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Provide one-to-one learner support in class as required, to ensure needs relating to learning difficulties and disabilities are met
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Prepare and set exercises, materials and examination papers as necessary
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Undertake administrative tasks, such as keeping student registers and attendance records
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Provide logistical support with arranging the room, setting out refreshments and class tidy upContribute towards outcome and impact measurement for learners at the end of each term
We are looking for
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A recognised ESOL qualification, such as those listed on the TESOL website, is essential (e.g. TEFL or CELTA) or equivalent experience
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Verbal and written communication skills in English and either Spanish and/or Portuguese
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A flexible and enthusiastic person who is confident working in a multicultural and multilingual environment
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An empathetic approach to working with beneficiaries whose needs may vary or change over time
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Ability to work resourcefully and in collaboration with others
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Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases
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Good interpersonal and communication skills with attention to detail
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A caring, sensitive and non-judgemental manner
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Knowledge of how to deal with sensitive and confidential information
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Ability to learn quickly and adapt to CRM systems
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Committed to IRMO's mission, vision and values
Additional requirements
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Two references from current/previous employers
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Enhanced DBS Check (completed through IRMO)
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Safeguarding Level 1 certificate (completed through IRMO)
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One month trial period
Benefits of volunteering at IRMO
-
You will get the opportunity to help others and to give back
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You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment
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You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK
-
You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market
-
You will enhance your CV and get references (after a 3-month period) for further support with employability
-
You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
-
You will receive regular supervision and support
At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age.
We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve.
We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.
THANK YOU FOR YOUR SUPPORT
Organisation
Indoamerican Refugee and Migrant Organisation (IRMO)
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Refreshed on: 29 August 2026
Closing date: 20 September 2026 at 23:30
Tags: Education
The client requests no contact from agencies or media sales.
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Thank you!
County Durham (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
cross the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.
The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.
Organisation
Refreshed on: 16 August 2026
Closing date: 30 September 2026 at 10:51
Tags: Administration, Campaigns, Finance, Volunteering Management, Accounting, Delivery, Programme Management, Recruitment, Events / Activities
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