Volunteer manager jobs in Tooting, greater london

We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.

£46,852.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:
* Other relevant professional memberships and/or specialist qualifications

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Volunteer Lead

What is the opportunity

Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.

About your values and strengths

You are someone who strengths and values will align with the following attributes:

• Shows independence and can think on their feet to bring new ideas to the table
• See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
• Is collegiate and outward facing in their working style.
• Sees problems as opportunities particularly in building you own knowledge and that of others you work with

What you can expect from us

A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.

To Apply

Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.

We are an inclusive employer

This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.

Dementia Creative Arts Project Worker 
Location: Camden (South of the borough, with travel required) 
Hours: 7 hours per week 
Contract: 1-year fixed-term 
Salary: £6,249.88 per annum (pro rata of £31,249.40 FTE) 

About the Role 
We are looking for a creative and compassionate individual to join our team as a Dementia Creative Arts Project Worker. This is an exciting opportunity to support people living with dementia through engaging, person-centred creative sessions delivered in their own homes. 

You will work with a cohort of volunteer artists, musicians, and performers to design and deliver tailored, one-off creative sessions that enhance wellbeing, communication, and social interaction. This role is ideal for someone passionate about the arts and committed to improving the lives of people living with dementia. 

Key Responsibilities 

• Manage a caseload of clients living with dementia or cognitive impairment 

• Carry out person-centred assessments to understand clients’ interests, abilities, and needs 

• Plan and coordinate creative sessions including visual arts, music, and performance-based activities 

• Recruit, train, and support volunteer artists and facilitators 

• Match volunteers and artists with clients to ensure meaningful engagement 

• Conduct home visits, process referrals, and carry out risk assessments 

• Monitor, evaluate, and report on project outcomes and impact 

• Build partnerships with artists and external organisations 

• Provide information and guidance to carers, professionals, and stakeholders 

• Support project evaluation and reporting requirements for funders 

About You 
We are looking for someone who: 

• Has experience working with people living with dementia or vulnerable adults 

• Has a strong interest or background in creative arts, community arts, or wellbeing activities 

• Is skilled in person-centred approaches and building meaningful relationships 

• Can work independently and manage a small caseload effectively 

• Has experience working with or coordinating volunteers 

• Is organised, reflective, and committed to continuous improvement 

• Has strong communication and partnership-working skills 

What We Offer 

• 27 days annual leave (pro rata) plus bank holidays, rising with service 

• Contributory pension scheme (6% employer / 6% employee) 

• Ongoing training and professional development 

• A supportive and inclusive working environment 

Additional Information 

• The role requires flexibility to meet the needs of clients and the service 

• Travel within the south of Camden is required 

• This post is subject to safeguarding requirements and adherence to organisational policies 

How to Apply 
If you are passionate about using creativity to improve the lives of people living with dementia, we would love to hear from you. Please complete the attached forms and return them to us.

Why Age UK Camden? 

​We’re proud to support our staff with a range of benefits, including: 

• London Living Wage Employer 

• Equal Opportunities Employer 

• Dementia Friendly organisation 

• Pension scheme with employer contributions 

• Health cash plan to help with everyday healthcare costs 

• Employee Assistance Programme offering free, confidential support 

• Ongoing training and development opportunities 

• Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope 

Striving to be an Equal Opportunities Employer 

Operation Manager opportunity at Alford House

We are recruiting a versatile and commercially- oriented Operations Manager to manage the facilities, develop our rental income and provide timely and accurate financial and administrative management support.

Working model: Reporting to the Senior Youth Worker and working 18 hours, typically over 2.5 days per week (flexible working pattern can be agreed), this is a hands-on role covers (but is not limited to) the following;

• Managing the buildings and their facilities, with external contractors where appropriate
• Sustaining existing and securing new sources of income from space rentals/other commercial opportunities
• Supporting fundraising/grant income applications
• Financial and budget planning, monitoring and reporting, with the support of a part- time bookkeeper
• IT, administration and facilities management policies, processes and systems
• Ensuring the building and its facilities comply with relevant regulation and legislation and that all polices are up to date, communicated and applied to provide a safe and secure environment

Crucial to our success will be the Operations Manager’s support for and identification with our mission and values along with the ability to work collaboratively with the Senior Youth Worker and his team in their work with young people in Lambeth.

Who are Alford House?

Founded in 1884, Alford House Youth Club remains a pivotal 21st century community anchor in Lambeth, providing a safe, trusted environment where long-term, relational youth work can help young people develop socially, emotionally, physically, and creatively.

Alford House’s activity programme is open to young people aged 8 to 21 years old offering a variety of sports, games, creative and recreational activities in a safe and secure environment that is managed by our dedicated team of staff and volunteers.

It is a place where young people are known, valued, and supported over time — not as problems to be fixed, but as people with potential. We also offer a range of additional support, information, advice, and guidance to support young people to achieve their potential in education and help to prevent exclusion.

An ambitious £3m refurbishment of our historic buildings, and home since 1950, was completed recently to give the youth work team all that they need to serve the young people of the area into and beyond the second half of 2020s.

This has enhanced an already exceptional range of flexible venue spaces which we let during the daytime to theatre companies and businesses. This commercial activity contributes crucial income to support our work with young people.

What you’ll bring to Alford House

• Experience of income generation (lettings, grants etc)
• Experience of managing buildings/facilities including responsibility for maintenance, contractors, Health and Safety and regulatory compliance
• Experience with and good understanding of financial management, including budget monitoring, management and year end accounts and working with external accountants, bookkeepers and payroll.
• Experience with QuickBooks, Xero or similar.
• A proactive, hands on and practical working style, able to work independently in resource-limited settings
• Reliability and thoroughness, able to identify problems early and escalate appropriately
• Excellent interpersonal skills, collaborative, able to build effective working relationships with a wide range of people (trustees, staff, contractors and lettings clients)
• The ability to prioritise effectively and manage multiple workstreams simultaneously
• IT literacy, skilled with MS office and able to assess and implement new systems
• Demonstrable commitment to, effective safeguarding of children and young people, equality of opportunity and to creating an inclusive work environment

What Alford House can offer you

• Salary £25,000 (Full time equivalent £50,000)
• 18 hours per week worked over 2.5 days
• 15 days leave (Full time equivalent 30 days) plus statutory holidays
• Employer contribution of 5% into Alford House pension scheme

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Alford House!

If you would like a call to discuss the role in more detail, please email Bryan at Eastside People to arrange a conversation. Having a call of this kind will not influence the success or otherwise of your application.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

What’s next – how do I apply for the Operations Manager role?

Eastside People is supporting Alford House in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover:

• Your interest in the Operations Manager role and, Alford House
• Having read the information pack, the relevant experience and skills you would bring to this role (paid work, study, community/voluntary work etc)

You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

The closing date for applications is Thurs 30th April 2026. Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview with Alford House on week commencing 4th May 2026.

Alford House believes in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.

Applying for the Posts 

This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.  

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.  

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is an exciting opportunity to join one of our West London Branches as a Debt Advice Case Manager, to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt.

You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

About the role

This Debt Advice Case Manager role combines both technical and pastoral elements. It will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. You will also need to lead client appointments and support clients through what at times can be emotionally difficult situations. Please read the Job Pack on our website for full details of the role and requirements.

Ideally, we are looking for someone with prior debt advice experience, and who has experience of working with vulnerable clients and supporting volunteers. However, we will also consider employing someone as a trainee Debt Advice Case Manager if they are able to demonstrate that they possess the skills, maturity, and determination to become proficient in this role.

• 3-5 days per week
• Two roles available, one in the Hammersmith area, and one in the Kensington area
• Being available onsite is an important aspect of this role and so this role is hybrid with around 60% of your time in one of our branches and 40% remote. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time. This role is not suitable for remote working only
• Salary range from £30k to £35k depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Visit our website for details of how to apply.

Do you want to support the growth of our volunteer-enabled work at Share? We are looking for a passionate person to join us as our new Volunteering and Social Inclusion Project Officer, helping to grow our social inclusion provision.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs to become happier, healthier and more independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

Our Go Anywhere, Do Anything (GADA) project is part of our social inclusion provision at Share. It sees volunteers and students go on regular social outings to do things our students want to do. Our volunteers make this possible, supporting our students to navigate challenges and have fun on the trips. We currently run 36 GADA trips a year but are only scratching the surface of demand. We are looking for someone to support the growth of this project to 65 trips a year.

Main responsibilities

• You’ll work with our students to co-design a programme of GADA trips, as well as sign up students and volunteers to the trips.

• You’ll recruit and train GADA volunteers and support them on trips.

• You’ll organise GADA trips, including risk assessing them, planning how to make them accessible, carrying out administration such as buying tickets, and providing volunteers with the information they need.

• You’ll provide broader volunteer support, helping to deliver inductions for new volunteers, including supporting with interviews, taster days and induction training.

• You will support volunteer check-ins and surveys for all volunteers, including those in non-GADA roles.

Who we’re looking for

• You’ll have experience of working or volunteering with people who need support, either in your personal or professional life.

• You’ll have experience of coordinating volunteers or projects, preferably in a community setting.

• You can build good working relationships with a range of stakeholders, including volunteers, staff, students, families, carers and external venues.

• Most importantly, you share our strong commitment to the inclusion of disabled people in society and believe in equality for all.

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people’s individual talents, interests and abilities. We think happy employees are successful employees.

We truly understand the value of people: we focus on what people can do, not what holds them back. We also have robust policies in place so that every person working at Share takes ownership of bringing our programmes to life.

We’ve been praised for our supportive working environment, where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you and inspire you.

A full list of benefits can be found on our website.

How to apply

We actively encourage applications from people from minoritised ethnic communities and those with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible, in order to provide the best possible service.

To apply, please complete the application form on our website or send us your CV and a cover letter addressing the three questions below:

• What are three qualities that make you an excellent Volunteering and Social Inclusion Project Officer? 

• What relevant experience do you have of organising trips that enable people with support needs to access the community? 

• What would a successful GADA trip look like to you? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all we can to ensure that Share is friendly and welcoming to everyone. All CVs and applications are anonymised to support unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check, and proof of the right to work in the UK. If you are disabled and would like to discuss alternative ways of submitting your application, please contact us.

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application. 

This is an exciting opportunity to lead a team doing important work in the local community

Earlsfield Foodbank was set up in 2013 and is part of IFAN. We are based in St Andrew's Church, Earlsfield, London SW18 and operate on a Thursday morning. Our team of Volunteers provides food and support to the 300 local "guests" that are registered with us. Typically 70-80 come each week. As food poverty is often a symptom other issues we provide further support on the day. The Home Café which is also based in the Church kindly enables us to provide a warm and welcoming atmosphere.

Our income is a mix of grants, donations (both cash and food direct) and fund raising events. 

We are seeking a manager who can:

1. Lead the team on the Thursday morning.

2. Promote the role of the Foodbank within the local community to increase the level of donations from individuals and local businesses.

3. Work with the Trustees to secure multi-year grants.

As a registered Charity (number 1167812) the Foodbank is managed by a Board of Trustees who are selected for their skills and strong commitment to the Foodbank's objectives. You can read more about us in our Annual Report on the Charity Commission’s website.

A full proposed Job Description is available.

We are Gingerbread. We’re here to fight for single parents and their families.

We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.

Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.

Why join Gingerbread?

The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.

Overview of Job

The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.

For more information about the role, please see the Advert Pack.

We are seeking a fixed-term Brand Manager to manage the evolution and development of the Battersea brand to build brand health and ensure it is positioned to support organisational priority areas and the telling of our story.

The Brand Manager will oversee the brand development project to leverage the brand in highlighting unresolved needs and creating urgency, while equipping teams with the tools to act confidently and achieve effective cut-through whilst remaining distinctly Battersea.

This role provides brand guardianship and expert advice to ensure a consistent brand identity, whilst managing risk and reputation, working with partners and internal teams to understand and apply the brand with confidence.

Due to the time-sensitive nature of this role, we are seeking candidates who are available to start in May 2026. Please only if you are able to commence employment by this time.

Overall Objectives:

• Drive forward the delivery of our brand development work to maintain and build brand health and ensure our brand can work harder to support our fundraising and campaigning ambitions whilst maintaining Battersea’s distinctiveness in the category.
• Ensure the brand is positioned to support the communication of the full story of Battersea’s work and can convey why Battersea, and why now, to audiences and supporters.
• Develop and implement guidelines and tools and engagement techniques to convey urgency and need and give clear guidance to internal teams on the use of the Battersea brand.
• Provide brand guardianship and consultation on the strategic use and application of our brand across all partnership activity to ensure consistency, as well as facilitate best-in-class application.
• Monitor key brand metrics to ensure Battersea’s relevance and audiences understanding of our work, so the brand can support wider organisational goals.
• Manage brand reputation by proactively identifying and mitigating brand risks and overseeing trademarking to protect the Battersea brand with internal and external stakeholders.
• Work collaboratively within the Marketing and Communications Directorate and build trusted and positive working relationships with teams across Battersea to embed and enable use of the brand to support our organisational strategy.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 27th April 2026 - Early applications are encouraged as the role may close early if filled.

Interview date(s): Interviews will take place on a rolling basis.

For more information about the role, please download our Recruitment pack.

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £40k

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.

You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Bursary and Welfare Manager to join our team.

About the role

This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity

Responsibilities

· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria

· Authorise the award of financial bursaries and approve beneficiary claims and expenses

· Maximise the use bursary funding and ensure successful outcomes for beneficiaries

· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team

· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity

· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability

· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.

· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.

· To lead the annual Matrix accreditation process

· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.

· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee

Requirements

• Educated to degree level or equivalent professional qualifications/experience
• In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
• Experience of working as team leader or manager in the not-for-profit sector
• Experience of preparing and presenting reports to management team and funders as required
• Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Location: Camden (Head Office)/Hybrid  (with travel to services as required)

Salary: £34,218 - £36,977 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 13th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Volunteer and Service User Involvement Coordinator at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Service User Involvement and Volunteering are a key part of our 5 year strategy, and we are looking for a Volunteer & Service User Involvement Coordinator to ensure the views of service users, volunteers and women with lived experience of VAWG inform and support the development and delivery of services, operations, and ongoing strategy.

About the Role

Key responsibilities of the Volunteer and Service User Involvement Coordinator are:

• Implement and report on progress for both the Volunteering & Service User Involvement strategies.
• Work in partnership across other Solace’s departments, specifically with services.
• Promote the value of both service user and volunteers’ engagement across the organisation including supporting the Shadow Board and all existing volunteers and those in the onboarding process.  
• Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
• Engage and collaborate with staff to ensure services’ needs are reflected accurately in the recruitment of volunteers.
• Network locally and nationally to share and implement best practise and partnership initiatives.
• Train and support service users to be involved in influencing opportunities.
• Train and support volunteers to be involved in influencing opportunities and where relevant support them to gain employment within the organisation.
• Coordinating and disseminating both the annual service user and volunteering surveys.

About You

The ideal candidate will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Effectively involving service users and improving services and/or influencing decision makers 
• Working collaboratively with staff and managers to improve their involvement and co-production practice
• Working collaboratively with services to establish need and recruit volunteers accordingly.
• Thorough understanding of and a passion for coproduction and the benefits it brings
• Excellent communication skills and ability to engage with a range of individuals in a variety of settings
• Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?

Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.

You’ll be digitally literate, numerate and happy dealing with members of the public.

The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our outsourced accounting provider.