• £27,744 per year
• Full time
• Permanent contract
• Based in London Borough of Lewisham (New Cross) with remote working from home as required

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local Charity working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of more than £4m, over 120 staff and 250 volunteers, we are one of the largest charities in the Mind network.

Bromley, Lewisham & Greenwich Mind are working in partnership with South London & Maudsley NHS Foundation Trust (SLaM) to deliver a Primary Care Mental Health Service for Lewisham.

The integrated team provide support to people with long-term mental health problems within a primary care setting, helping people develop their independence, self-management skills and achieve their recovery goals.

We are looking for Mental Health Advisers to work alongside SLaM colleagues to deliver this service.

As part of an effective Information Advice and Guidance team you will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG (Information and Guidance) on a wide range of social issues including housing, employment, and socialising, liaising appropriately with specialists and professionals.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds
• People aged 16-25
• Disabled people
• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems.

Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service check

Due to current Government guidance regarding Covid-19, this role may temporarily be home-based, or worked remotely. The expectation is that when it is safe to return to our offices, the role will be office-based. Interviews are likely to be held online via Zoom.

Closing date: 9:00am on Tuesday 25th August 2020

Interviews: Tuesday 1st September 2020 (note: this date is fixed)

Registered Charity: 1082972

Response Organisation is the largest mental health charity in Oxfordshireand we are expanding into Aylesbury!

Support Worker - £18,360 - £19,383 per annum

• 25 days holiday + bank hols
• Free parking on site
• Employee Assistance Programme
• Social Events throughout the year
• Discounted shopping
• Cycle to Work Scheme
• Subsidised Gym Membership
• Training and Development
• Auto Enrolment Pension Scheme
• £500 Refer a Friend Bonus Scheme

Do you have the desire to help change lives and an interest in mental health?

Response provides a range of support to people that experience severe and enduring mental health needs, and we are looking for a brand-new team to work within our new 24/7 supported home in Aylesbury that is due to open in September 2020. We are now looking to recruit a full team who can assist with the day-to-day recovery of the residents and encourage them to live independently – to start in position mid-August. We are seeking to employ four Support Workers

Our main priority for these roles is to find people that can live our values every day. Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who are happy to support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The duties within any role vary from day to day. Our residents are individuals and they all deserve to be treated as such. Some of the core duties within the house will include: supporting, encouraging and prompting residents with their medication; taking part in a range of activities during key working sessions with residents whilst helping them to achieve their aspirations; ensuring house rules are kept and adhered to as well as providing a safe and respectful environment.  You will be required to work 37 hours per week across equally distributed shifts that will include weekends and sleep-ins. Salaries vary depending on the role and experiences.

If this Support Worker sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

Response Organisation is the largest mental health charity in Oxfordshire and we are expanding into Aylesbury!

Senior Support Worker - £20,400 - £22,667 per annum

• 25 days holiday + bank hols
• Free parking on site
• Employee Assistance Programme
• Social Events throughout the year
• Discounted shopping
• Cycle to Work Scheme
• Subsidised Gym Membership
• Training and Development
• Auto Enrolment Pension Scheme
• £500 Refer a Friend Bonus Scheme

Do you have the desire to help change lives and an interest in mental health?

Response provides a range of support to people that experience severe and enduring mental health needs, and we are looking for a brand-new team to work within our new 24/7 supported home in Aylesbury that is due to open in September 2020. We are now looking to recruit a full team who can assist with the day-to-day recovery of the residents and encourage them to live independently – to start in position mid August. We are seeking to employ three Senior Support Workers

Our main priority for these roles is to find people that can live our values every day. Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who are happy to support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The duties within any role vary from day to day. Our residents are individuals and they all deserve to be treated as such. Some of the core duties within the house will include: supporting, encouraging and prompting residents with their medication; taking part in a range of activities during key working sessions with residents whilst helping them to achieve their aspirations; ensuring house rules are kept and adhered to as well as providing a safe and respectful environment.  You will be required to work 37 hours per week across equally distributed shifts that will include weekends and sleep-ins. Salaries vary depending on the role and experiences.

If this Support Worker sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

Job Purpose:

• To provide individual information, support and signposting for women, including young women supported by Birmingham and Solihull Mental Health Trust disclosing experiences of domestic violence/abuse • To provide individual information, support and signposting for women working for Birmingham and Solihull Mental health Foundation Trust (BSMHT) disclosing experiences of domestic violence/abuse • To provide training and support to health professionals within BSMHT on understanding and responding to DVA

Duties and Responsibilities

Advocacy and support service

• To provide support to women, experiencing DVA referred or signposted by trust colleagues. • To provide direct casework support, advice, information and advocacy to women experiencing DVA through telephone contact, and/or meetings at the department. • To work with women experiencing DVA to increase their personal safety (and that of any children) and inform them of their rights and options in terms of housing, legal and welfare rights • To be clear of Safeguarding principles, seeking guidance from the Trust Safeguarding Team where appropriate. • To develop good working relationships and liaise with outside agencies when needed. This will include referral to colleagues within BSWA, to other specialist DVA services or other external agencies when appropriate • To keep accurate records of all work done with or on behalf of clients and produce written reports as requested, including a monthly report of referrals and the take up of these referrals advocacy including outputs and patient outcomes • To contribute to monitoring and evaluation of the project.

Practice-based work

• To work alongside mental health colleagues to deliver training and awareness sessions to health care professionals about DVA within BSMHT • To promote awareness of the experiences and needs of women living with or escaping DVA, particularly in relation to their health • To develop a good relationship with all staff and work effectively as part of the departmental team. This includes: o provision of systematic support to teams in participating departments, including meeting with individuals and small groups of clinical and administrative staff o working closely with DVA champions in each department, where applicable o attending relevant meetings • To further develop effective assessment and monitoring procedures and ensure that clear accurate records are kept and maintained • To review number of advocate referrals made by clinicians in participating departments. 

Administration and Monitoring

• To work within BSWA’s administrative and financial systems • To keep accurate records of financial transitions in line with BSWA’s procedures • To ensure that Health and Safety records are kept up to date • To monitor and evaluate the service, via various methods including feedback from service users • To contribute where appropriate to the preparation of returns for funders • To follow the host Trust’s policies and procedures

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the staff, volunteers and service users by: o Maintaining BSWA and trust communication records o Following safety procedures o Attending team meetings • To attend in-house and Trust training • To attend support and supervision sessions, including case reviews and safeguarding, with your line manager • To develop a professional working relationship with external agencies • To be involved in the Annual Review process • To participate in multi agency work, including delivery of training and awareness sessions, as agreed with your line manager • To promote awareness of BSWA services and the impact of domestic violence on women and children

Training:

• To identify and attend training relevant to the post in agreement with your line manager • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To participate in the development and annual appraisal of a personal individual development plan with the line manager

General:

• To work within BSWA and Trust policies and procedures and demonstrate a commitment to the values and ethos of BSWA. • To work within BSWA’s and BSMHT’s framework for equal opportunities and antidiscriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation • To maintain the confidentiality of women and children using the service and in all matters relating to the organisations. • To work within BSWA, Trust and local multi-agency adult and child safeguarding procedures. Where this may produce conflict immediately raise with line manager. (Worker will be trained to level 3 safeguarding) • To maintain an awareness of the issues surrounding domestic violence on a national and local level • To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy • To ensure the efficient use of resources at all times • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Title: Liaison and Diversion Peer Support Worker
Based: Barnsley and Doncaster
Salary: NJC Scale Points 7-11, starting at £19,554 per annum
Hours: Part time, 16 hours per week
Contract: This role is fixed term for up to 12 months

Background

The Liaison and Diversion (L&D) Service works with people of all ages (including children and young people) with a wide range of vulnerabilities including poor mental health and learning disabilities, substance misuse and homelessness who have offended or are at risk of offending.  We support service users who have contact with police stations, the courts, prisons and probation. The aim is to work together to reduce the risk factors for reoffending by providing short-term support and signposting service users into longer-term support services.

SWYPFT (South West Yorkshire Partnership Foundation Trust) has won the contract to deliver the Liaison and Diversion Service across South Yorkshire from April 2019.  Touchstone is delighted to be a part of this partnership, providing the exciting new volunteer and peer support element of the service.

About the role

You will complement the work of the South Yorkshire Liaison and Diversion service, providing practical and emotional support to service users who have come into contact with the criminal justice system, with support needs around mental health, learning disability and/or substance use.

You will work with a caseload of service users, in the community and at court, recording all interactions with service users in line with Liaison and Diversion procedure and liaising with L&D staff around their support. 

About you

You will need to have lived experience of offending as well as accessing support services. You will have experience of giving and/or receiving peer support and will be able to demonstrate how you manage your recovery and what you are currently doing with your time to being able to step up into full time employment.

The successful candidates will need to have strong communication skills and the ability to positively engage with a wide range of service users, colleagues, and other professionals.

This is an exciting opportunity to be at the forefront of a service working in partnership with the NHS. Peer Support workers will receive a robust package of support and supervision to enable them to manage their workload and promote their wellbeing.

Closing Date: Sunday 30 August 2020
Interviews will be held on: Monday 14 September

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can view the full Job Description and download the application pack. Please note, you are not applying at this stage.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

 

Post Title: Safe Haven Support Worker (Mental Health) – Evening Work

Salary: £22,500 per annum FTE 37 hour week. Pro-rata for part time hours. (£11.69/hour)

Location: High Wycombe, with occasional requirement to cover additional shifts in Aylesbury

Hours of Work: Part Time

1x post High Wycombe – Thursday, Friday, Saturday, 6.00pm – 1am with a 30-minute break, plus 3 ‘floating’ hours per week for supervision and team meetings

1x post High Wycombe - Saturday, 6.00pm – 1am with a 30-minute break, plus 3 ‘floating’ hours per week for supervision and team meetings

Purpose of the Role

The Safe Haven Support Worker will work as part of the Safe Haven team based in High Wycombe, supporting individuals experiencing an emotional or mental health crisis, offering support in a calm, safe and empathic environment. In recent times the service has been delivered remotely by telephone and video calls, although the following still applies:

The aim of Safe Haven is to provide out of hours mental health support and deliver the following key outcomes: -

• To provide a warm and welcoming environment for those people facing a mental health crisis; treating service users with respect and providing personalised support focused on individual need.
• To prevent the escalation of the mental health crisis and thereby reduce A&E attendance and avoid hospital admissions.
• To raise patient awareness of alternative mental health services appropriate to personal need and circumstances, and encourage their use to improve longer term mental health and well-being and reduce social isolation.
• To increase independence and good self-management skills of those people accessing the service.

Main Responsibilities

Supporting Service Users

• Working as part of the Safe Haven team to contribute to the smooth running of the service as a whole.
• Provide emotional support to individuals referred to the Safe Haven.
• Welcome new referrals to the Safe Haven; carry out initial assessments and maintain accurate case records within the required data collection and reporting system.
• Offer light refreshments and help create a relaxed atmosphere.
• Utilising the online Bucks Mind Guide to help people to develop self-management strategies and to make the best use of the local resources around them, signposting or making referrals as required.
• Ensure the wellbeing and safety of service users, reporting any concerns to your line manager.
• Keep up to date with best practice and contribute to the continuous improvement of the service.
• To ensure Safeguarding concerns are responded to appropriately in line with Buckinghamshire Mind’s Safeguarding Policies.  
• Assist in monitoring the quality of the service and the outcomes achieved.
• Communicate effectively with other team members ensuring that relevant information is passed on appropriately.
• Ensure that the named care coordinator (or other referral source) is made aware of recommendations so that they can be followed up.
• Monitor patient progress by liaison with AMHT colleagues and/or accessing electronic patient records.
• Attend staff meetings as required.

Interpersonal skills

• To communicate appropriately and effectively with service users who may sometimes be in distress.
• Demonstrate effective teamwork with other Safe Haven colleagues.
• To recognise, challenge and be responsive to stigma and discrimination of all kinds.
• To represent the organisation in a professional and appropriate manner at all times.
• To work creatively, looking at new possibilities, bringing new ideas to the team and respond appropriately to the needs and views of both current and potential service users.

Other

• To work within Buckinghamshire Mind’s policies and procedures including Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health and Safety and the Professional Boundaries policy .
• To keep informed about other projects, events and related issues regarding Buckinghamshire Mind.
• Inform Buckinghamshire Mind colleagues if Mind Guide information needs revising or if any additional services are identified for inclusion.
• To prepare for supervision and use it effectively.
• To keep line manager up to date and informed.
• To work in a flexible way to take on other responsibilities as appropriate

SUPERVISION, TRAINING AND SUPPORT

• Supervision is provided by both allocated managers on a regular basis.
• Buckinghamshire Mind has a system of annual appraisals.
• Buckinghamshire Mind is committed to training and allocates training according to a clearly defined annual training needs analysis.

Person Specification

Post: Safe Haven Support Worker

The person specification seeks to define a person most likely to be suited to the job of and Office Administrator.  Candidates are required to meet all the essential Conditions listed.  E = essential criteria; D = desired criteria.  Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.

General

• Supports the aims and work of Buckinghamshire Mind and Oxford Health NHS Trust (E)
• Maintains strict confidentiality concerning all Buckinghamshire Mind and Oxford Health NHS Trust matters (E)
• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change. (E)
• Strong commitment to equal opportunities and diversity. (E)
• Appropriate and confidential home working space to allow for remote delivery of the service when necessary (E)

Service Specific

• Experience of providing a support service to adults with mental health difficulties. (E)
• Experience of supporting people in emotional distress (E)

• Empathy and sensitivity to the needs of people with mental health difficulties (E)
• Ability to form positive working relationships with service users and make a positive contribution to improving the quality of life for people with mental health difficulties (E)
• Experience and/or training in how to deescalate challenging behaviour (E)
• Ability to respond appropriately to people in distress and maintain appropriate boundaries. (E)
• Ability to recognise and support the personal resourcefulness of people with mental illness to enable service users to create effective solutions (E)
• Ability to work in a way which will enable service users to obtain/retain responsibility for their decision making (E)
• Discretion and judgment when dealing with sensitive and/or confidential information. (E)
• Ability to prioritise your own workload and manage time effectively. (E)
• Ability to use sound judgement and ensure the wellbeing and safety of service users, reporting any concerns to your line manager. (E)
• An ability to demonstrate personal resilience and act calmly in emergencies and utilise support and supervision provided (E)
• Be committed to the delivery of the Safe Haven Model, understanding limitations and boundaries for supporting service users (E)
• Demonstrate commitment to continuous development of job-related knowledge and skills, including essential IT skills (E)
• Ability to access a range of settings including ability to travel between sites (E)
• Able to work weekends/evenings (E)
• Knowledge and understanding of the relevant statutory authorities including NHS and social care. (D)

Communication and Interpersonal skills

• Good level of IT skills including Microsoft Office and Outlook (E)
• Good verbal communication and interpersonal skills (E)
• Effective team worker with ability to take initiative and work on an individual basis (E)
• Experience and understanding of the importance of team working in a challenging environment. (E)

Mental Health, Wellbeing and Information working

• Understanding and knowledge of other mental health and related services, both voluntary and statutory. (E)
• Ability to use information to ensure people are made aware of the opportunities and services available and the range of ways they can use the Buckinghamshire Mind service and other related services. (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Training and development opportunities
• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution

Applications: Please send –

Supporting Statement and CV, (including: how you meet the criteria for this position, relevant skills and experience, locations and hours of work that you are available).  The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible. 

NOTE: The post holder will be an employee of Buckinghamshire Mind but will also be given an honorary Oxford Health contract in order to access premises and read patient notes.

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

Post Title: Mental Health Support and Liaison Worker

(Rough Sleeper Initiative)

Contract: Permanent

Salary: £24,000

Location: Aylesbury

Hours of Work:  Full-Time 37 hours per week

(Monday – Thursday 9am – 5pm, Friday 9am -4.30pm)

ABOUT BUCKINGHAMSHIRE MIND

Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect.”  It remains our mission to deliver high quality community-based services across Buckinghamshire and East Berkshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Background information: Rough Sleeper Initiative

Buckinghamshire Mind is working together with Buckinghamshire County Council and partner organisations - Aylesbury Homeless Action Group, Connections, Oasis and Oxford Health on a Rough Sleeper Initiative: delivering an enhanced support service for rough sleepers. The partnership was put together following a rough sleeper survey/estimate that was carried out in November 2017, at that time 20 rough sleepers were identified and verified as genuinely sleeping outside in the Aylesbury Vale area.  This is the third year of the initiative and the partners are now looking to increase the amount of mental health support available to those who are currently rough sleeping or are in temporary accommodation.

Purpose of role

• To treat service users, who are vulnerable in terms of mental health, with respect and care
• To provide personalised asset-based support
• To improve mental well-being and prevent mental health crises becoming a barrier to long term housing solutions.
• To introduce and encourage the use of resources, techniques and services -appropriate to personal need and circumstances
• To increase the independence and mental health crisis/recovery self-management skills of those people accessing the service.

Key Responsibilities

• Communicate appropriately and effectively with service users who may sometimes be in distress.
• Coproduce and develop quality, relevant person-centred support/safety plans and risk assessments ensuring high levels of input and ownership from service users where possible.
• Provide person-centred emotional support and practical assistance as required.
• Ensure that all work is carried out in a non-judgemental manner, is needs/service user led, and that professional boundaries and confidentiality are maintained at all times.
• Ensure that support plans and risk assessments are updated at planned review dates and as necessary.
• Deliver therapeutic provision (e.g. counselling) as appropriate.
• Plan detailed endings in consultation with all service users who no longer require support.
• Demonstrate effective teamwork with other Rough Sleeper Initiative team colleagues.
• Recognise, challenge and be responsive to stigma and discrimination of all kinds.
• Represent Buckinghamshire Mind in a professional and appropriate manner always.
• Work creatively, looking at new possibilities, bringing new ideas to the Rough Sleeper Initiative team and respond appropriately to the needs and views of both current and potential service users
• Empower service users to be independent and motivated and assist them in reaching their full potential. 

Working with others:

• Develop effective working relationships with relevant community groups and statutory agencies and other organizations
• Provide information requested by internal and external stakeholders accurately and on time.
•  Attend project case conferences about the service users you are working with as appropriate.
• Fully utilise peer support opportunities with Oxford Health Clinician and use learning to improve role skills.
• Liaise with other service providers, both statutory and non-statutory, to ensure service users can access and use all appropriate services to meet their needs.
• Actively and positively promote the work of Buckinghamshire Mind and the Rough Sleeper Initiative to relevant local agencies.

Administration:

• Maintain administration processes and tools for planning, monitoring and supporting service user support plans.
• Maintain accurate notes and records of meetings and agreed tasks/actions arising from the support plan of service users.
• Manage record systems in accordance with established procedures.

Health & Safety:

• Ensure that vulnerable adults are safeguarded from abuse and that all relevant procedures are followed as appropriate.
• Work in accordance with Buckinghamshire Mind’s health and safety policy and procedure, taking action to ensure own safety and that of service users.

Other:

• To work within Buckinghamshire Mind’s policies and procedures including; Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health and Safety and Professional Boundaries.
• To keep informed about other projects, events and related issues regarding Buckinghamshire Mind.
• To prepare for supervision and use it effectively.
• To keep line manager up to date and informed.
• To work in a flexible way to take on other responsibilities as appropriate
• Participate in individual performance reviews and 121s and respond to agreed objectives.
• Attend and be an active participant in team meetings, team training and other internal meetings etc.
• Attend external meetings, forums, conferences, training etc. as required by Buckinghamshire Mind and the Rough Sleeper Initiative team.
• Be aware of professional standards expected in the service, in terms of holistic person-centred delivery, required ongoing personal and professional development.
• Maintain up-to-date knowledge of legislation, national and local policies, procedures, recommendations and guidelines in relation to Mental Health, and Welfare Rights and keep informed of advances/developments in Tenancy issues for mental health problems.

Person Specification

Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these requirements in your supporting statement as they will be used to help select candidates for interview.

Experience and Qualifications

• Counselling qualification Level 4 or above (If holding a professional qualification to maintain Up-to-date professional registration i.e.  BACP) (E)
• Experience of providing a support service to adults with mental health difficulties. (E)
• Experience of supporting people in emotional distress (E)

• Experience of working with individuals with suicidal ideation (serious thoughts about taking one's own life), suicide plans and suicide attempts. (E)
• Practical experience of assessment, support/safety planning and advocacy with people requiring mental health support.  (E)
• Experience of counselling individuals (E)
• Mental Health First Aid and/or Suicide Prevention training (D)
• Experience of working with adults to enhance and promote independent living skills. (D)
• Experience of providing housing advice and support to people living in temporary accommodation. (D)
• Experience of working in multi – disciplinary teams to support adults (D)

Knowledge and Skills

• Good understanding of homelessness and mental health (E)
• Empathy and sensitivity to the needs of people with mental health difficulties (E)

• Ability to recognise and support the personal resourcefulness of people with mental illness to enable service users to create effective solutions (E)
• Ability to deal effectively and calmly with challenging situations. (E)
• Ability to respond appropriately to people in distress and maintain appropriate boundaries. (E)
• Discretion and judgment when dealing with sensitive and/or confidential information. (E)
• Knowledge and understanding of the relevant statutory authorities including NHS and social care. (E)
• Ability to prioritise your own workload, manage time effectively and work autonomously. (E)
• Ensure the wellbeing and safety of service users, reporting any concerns to your line manager. (E)
• Knowledge of welfare benefits including Housing benefits (D)

Communication and Interpersonal skills

• Good level of IT skills including Microsoft Office and Outlook (E)
• Good verbal communication and interpersonal skills (E)
• Effective team worker with ability to take initiative and work on an individual basis (E)
• Experience and understanding of the importance of team working. (E)
• Well-developed negotiating, influencing and conflict resolution skills (D)
• Ability to use the support and supervision provided effectively (E)

Other

• Commitment to service user involvement and able to work with service user groups to develop this.  (E)
• Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
• Perform all other duties as may reasonably be expected by your line manager. (E)
• To keep informed about other projects, events and related issues regarding Buckinghamshire Mind. (E)
• To prepare for supervision and use it effectively. (E)
• To keep line manager up to date and informed. (E)
• Commitment to working within the policies of Buckinghamshire Mind including equal opportunities, Safeguarding, GDPR and confidentiality. (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Training and development opportunities
• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution

Applications: Please send –

Supporting Statement and CV, detailing your skills and experience that meet the job requirements.  The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Closing date for applications is Friday 21st August 2020

Interviews expected to take place w/c 24th August

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

£27,276 – £31,560 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-time (35 hrs p/w) - 6 month fixed term contract 

Camberwell or Holloway Road, London

Ref: MHP-202

Are you a relevantly qualified individual with experience of working with trauma and in trauma-informed services/organizations’ where you provided one-to-one support to adults with multiple and/or complex needs to address mental health and emotional wellbeing difficulties?

If so, St Giles Trust is looking for a Mental Health Professional to join our Peer Advisor Network & Peer Circles team that delivers vital services at a particularly challenging and difficult time.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Peer-led services form the backbone of our work. Our Peer Advisor Programme includes several community-based Hubs that develop and train Peer Advisors linking them with St Giles services and local partner organisations. We’re also in the 2nd year of an NLCF-funded project delivering through hubs across the UK as part of the Peer Advisor Network, while Peer Circles helps people experiencing severe and multiple disadvantage to improve their employability and progress towards positive and stable lives. In response to COVID19, we have recently been awarded a 6 month ‘top up’ grant that will enable us to meet our significantly increased needs.

About this vital role

Working closely with hub teams, we’ll rely on you to identify peer advisors/clients who need extra mental health support and advise on actions that will support the client to manage mental health challenges and progress. You’ll also be responsible for enabling Peer Circles’ clients and Peer Advisors to progress with, and achieve, their goals on wellbeing, learning and routes to future employment. This will involve regularly working one-to-one with them to develop healthy coping mechanisms for mental health difficulties, and addressing any underlying trauma, specific concerns, challenges and mental health difficulties arising from COVID19. 

What we are looking for:

• A counselling, psychotherapy, or psychology qualification at Postgraduate level and membership of a professional organisation or relevant professional body (BACP or BABCP)

• Experience of working with socially excluded adults and awareness of the issues faced by our client group, including the barriers faced when starting employment

• A track record of delivering support in a system of wider support, training, and development that involved working effectively with colleagues across the organization, often in different locations

• A proven ability to provide psychological and therapeutic frameworks that enable individuals to progress towards their goals, tailoring support to individual needs as appropriate

• Someone who is passionate and has the communication skills to build successful relationships with partners and specialist support organisations, especially in the mental health sector 

• Experience of providing support remotely, by phone and online 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

For more information and to apply please visit our website.

Closing date: 11pm, 12th August 2020. Interviews: 15th July 2020 (due to the current situation, interviews will be held via video)

Mental Health Co-ordinator
Manchester, Greater Manchester

About Us

Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual and trans.

Serving over 40,000 people each and every year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people to achieve their full potential and aim to be ‘here if you need us’, living by our hashtag #EqualityWins.

We provide a range of health-focused services. This includes Talking Therapies, a free counselling service for individuals and couples providing counselling with LGBT specialist therapists and access to LGBT affirmative therapy.

We’re now looking for a Mental Health Co-ordinator to support the delivery of this vital and worthwhile project to uphold positive mental health within the LGBT community.

The Benefits

- Salary of £23,823
- Generous leave allowance (25 days’ annual leave, rising to 30 days after five years’ service)
- Sector leading 10% employers’ contributory pension
- Your birthday as a day’s leave
- Staff counselling scheme
- Cycle to Work Scheme
- Season Ticket Loan
- Office ‘buddy’ scheme for all new starters
- Free annual flu jab
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
- Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
- Relaxed dress code when in the office
- Convenient city centre location
- Discounts on wellbeing treatments at MMU
- Generous discounts with local businesses
- Free tea and coffee for all colleagues

If you are a proven project co-ordination professional with experience of representing projects or agencies and great face-to face service delivery skills, this is a fantastic chance to further your career and make a real difference to members of the LGBT community.

Good mental health is one of the keystones to a healthy lifestyle and outlook. Your role will be pivotal to the delivery of services that support the mental health of individuals and couples who need help the most.

You’ll discover an exceptional environment of professionalism and support alongside outstanding benefits and rewards. So, if you are ready for the next step in your career, we are waiting to hear from you.

The Role

As the Mental Health Co-ordinator, you will be tasked with the operational management of the volunteers for our Talking Therapies Programme.

Your role will also oversee and co-ordinate the Talking Therapies waiting list. This will include delivering check-in calls, allocating work to 28 volunteer therapists and providing operational and admin support to the Mental Health Lead and the Volunteer Team.

Additionally, you will:

- Work closely with the Wellbeing Co-ordinator and Service Directorate for integrated service delivery
- Use internal monitoring systems to provide information for reporting
- Oversee the recruitment, training and support of volunteers
- Assess and monitor risk in line with the LGBT Foundation framework
- Provide safeguarding support for front line staff and volunteers

About You

To be considered as a Mental Health Co-ordinator, you will need:

- Experience of co-ordinating and delivering projects
- Experience of working as part of a wider team
- Experience of representing a project and/or agency at meetings and conferences (or similar)
- Experience of working in a face-to-face service delivery capacity, supporting vulnerable people
- Experience of developing and maintaining positive cross-agency relationships and making referrals
- Experience of supervising staff and/or volunteers
- Excellent interpersonal and communication skills
- The ability to respond to people in crisis, in a sensitive and professional manner
- The ability to work to deadlines and manage competing priorities
- The ability to work with issues of a sensitive nature, working with a person-centred approach to ensure service users have access to the appropriate services

The ability to work in a multi-model service and multidisciplinary team, would be beneficial to your application. Experience of co-ordinating a support project would also be an advantage, as would experience of supporting front line delivery staff with disclosures, in line with current legislation.

Experience of recruiting, training, and retaining volunteers would be equally desirable, as would an understanding of the barriers LGBT people face when trying to access support.

Other organisations may call this role Programme Co-ordinator, Volunteer Co-ordinator, Project Co-ordinator, Programme Administrator, Programme Support Co-ordinator, or Mental Health Programme Co-ordinator.

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

This is a full time role working 37 hours per week including some evening and weekend work as required. Job shares and flexible working will be considered for the right candidate(s).

The closing date for this role is the 23rd August 2020.

So, if you’re seeking your next challenge as a Mental Health Co-ordinator, please apply via the button shown. As part of your application, you will need to complete the job pack provided once you are in the application process. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Who we are

Community Links is a social action charity, rooted in east London.  Our vision is Ready for Everything Communities. Our mission is to support people in coming together, overcoming barriers, building purpose and making the most of the place they live in. From our base in east London, we apply the learning from our local work to influence and achieve positive national change. 

Our team delivers a diverse range of projects for 5000 people every year drawing on 40 years of experience working with children, young people and adults.

Community links are proud to be part of the Catch22 group. Catch22 exist to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. We improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
 

Job Description

We are looking for a Project Worker - Mental Health to be responsible for establishing and co-ordinating the day-to-day running of this exciting, new, mental health, crisis prevention programme. Your project sits within our established, social worker-led, Help through Crisis Service and aims to meet the surge in Covid-19 related mental health crisis impacting Newham residents. 

You will be responsible for delivering outreach work, facilitating peer support groups and wellbeing activities, and leading on the provision of signposting and information on local mental health and care services. In order to maximise our reach, you will lead on the recruitment, development and retention of volunteers, primarily Community Mental Health Champions, to raise awareness of mental health and break down barriers to accessing support.
 

Main Duties & Accountabilites

As a Community Engagement Officer, you will:

Engagement and Outreach

• Provide a new community outreach element to target ‘hard to reach’ groups who would traditionally be less likely to access formal mental health support.
• Create interesting wellbeing activities and virtual spaces for our Community Champions and service users and community to come together, advocate for service users, and lead peer to peer support groups.
• Lead on the recruitment, training and support of Community Mental Health Champions, including those with lived experience of mental health difficulties, who will contribute towards project activity.

Information and signposting

• Lead on the provision of mental health related referrals from our programmes and partner organisations across east London helping rapidly connect people presenting with signs of mental health concerns with appropriate support, both internally and externally.
• Adapt services to a mixed-delivery model for remote and in-person support as lockdown restrictions change.
• Lead on the provision of signposting and information to Newham residents connecting them to our services, activities, partners, Primary Care Network embedded Community Connectors and mental health café provider Hestia.

Intelligence, organisational relationships and influence

• Collecting data and reporting on outcomes for service users using a standardised, outcome measure framework in order to understand the impact of the project, and identify learning to inform future development.
• Act as an ambassador for Community Links and champion mental health at all opportunities.
• Meet individual project level targets as set out by the Programme Manager.
• Actively monitor and evaluate the quality of the work undertaken; seeking feedback regularly and looking for opportunities to learn and improve.

• Keep up-to-date with local, regional and national developments in (mental) health, social care and safeguarding adults at risk.
• Develop relationships with statutory partners and local voluntary and community organisations to facilitate channels of communication, share information, learning and good practice.
• Assist in the establishment and coordinate a new, dynamic internal Mental Health working group
   

Person Specification

To succeed in this role, you’ll need a professional qualification or significant experience in a related field, such as: mental health, nursing, social work, voluntary sector, teaching or providing health and wellbeing activities within a mental health framework.

Knowledge;

• Knowledge of safeguarding procedures and an ability to react appropriately and consult with the relevant professionals when a safeguarding concern arises.

• Understanding of the forms and impact of mental illness, including the barriers to accessing support and treatment and recovery principles.

• Knowledge of appropriate ways to seek the views and knowledge of stakeholder groups, including people with lived experience of these issues.

• Commitment to tackling inequalities, and appreciation for the challenges faced by disadvantaged communities and those from diverse seldom heard backgrounds.

• Good knowledge of the health and social care system, ideally locally, and how people can best navigate the system and seek support.

Experience;

• Experience of working in a mental health crisis prevention role or with individuals experiencing mental health difficulties
• Facilitating health and wellbeing activities.
• A track record of providing excellent service to all beneficiaries who will use the service by offering high standards of care at all times and the ability to meet organisational standards in the provision of a responsive service.
• Experience of group facilitation in a relevant field.
• Experience of working in partnership and co-production in the field of mental health.
• Experience of confidently and sensitively supporting people facing difficult circumstances.
• Experience of employing evidence-based evaluation tools and methods to measure the impact of a service.  

Fixed term contract until 31/08/2021.

We’re looking for an energetic, personable and proactive individual to join our Intake, Support and Resettlement Team. You will need to have an understanding of the emotional and practical challenges that homeless people face as they strive to move from hostel to independent living. Naturally, you will be resilient! 

If you want to know more about the role and us, have a read through the Recruitment Pack.  If you're still interested, then send us your CV and Supporting Statement.

Mental Health First Aid Instructor (BAME Community Connector) Restore

Department: Volunteering and Training

Reports to: Head of HR, Volunteering and Training

Employment term : Part Time/Perm (21 Hours a week – 3 days flexible)

Salary: £9,960 per annum plus we will fund your training and CPD courses worth £5000 and pay you whilst you train.

Position based in: Oxford, UK (Travelling across UK will be required)

Benefits: Access to counselling services, Individual Training Budget which can also be used towards your gym pass. Pensions, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday, four weeks unpaid sabbatical after five year’s service

Background

Right at the heart of what we do, we deliver services each year to around 1,500 individuals recovering from mental health issues. 

Oxford’s non-white population is 36%, yet currently only 10% of Restore beneficiaries are from BAME (Black, Asian and Minority Ethnic) communities. Restore is committed to tackling this massive discrepancy, by seeking to improve links with local BAME communities through Mental Health First Aid (MHFA) training and follow-up. MHFA is a programme developed by MHFA England, which teaches people how to recognise the symptoms of mental health problems, how to provide initial help and how to guide a person towards appropriate professional help. Restore has been delivering this programme for 10 years, but fails to reach BAME communities. We believe that training can start great conversations to address this

Aim of this role

The aim of this role is to champion diversity to encourage and promote inclusion and equality for those from black, Asian and minority ethnic backgrounds. This will ensure that the work is reflected in Restore’s values that we advocate.

The BAME MHFA Instructor will be the key representative of BAME members who will work to help improve stigma around mental ill health in BAME communities by enhancing interpersonal skills such as non-judgemental listening.

As the BAME MHFA instructor, you should be friendly and approachable, organised and able to train BAME members in a sensitive manner as there will be cultural differences.

What are we looking for?

Are you passionate about delivering training in mental health and how it can positively impact recovery? Do you have the skills to engage learners in how to recognise symptoms of mental health problems, how to provide initial help and how to guide a person towards appropriate professional help? Do you enjoy the challenge of a rewarding and stimulating role? We are looking for a highly organised, skilled communicator who is able to empower the learners.

The overall purpose of this exciting opportunity is to deliver MHFA courses to BAME communities to help reduce the stigma and improve knowledge and understanding around mental ill health.

An MHFA instructor is required to be qualified and accredited by MHFA England. We will fund your training, and pay you whilst you train.

Why work for us?

As an employee of Restore, you can expect a range of fantastic benefits and opportunities to both support you and enable you to develop both personally and professionally. These include:

• An Employee Assistance Programme (EAP) which can provide short term counselling, and up to six sessions of relevant physical therapy.
• An individual training budget which, in agreement with your line manager, you can allocate to relevant training and development opportunities, from both within the partnership, and externally.
• A pension scheme that provides 2% matched to your own contributions.
• A travel loan to buy any bus or train season tickets in advance
• An eye care scheme which contributes funds towards spectacles for DSE use
• Access to our Cycle to Work Scheme which enables you to save up to 47% off the retail price of bikes and accessories.
• 33 days annual leave, inclusive of bank holidays (pro rata), and the option to take an unpaid sabbatical after 5 years of service with us.
• 18 hours training. This includes Mental Health First Aid (12 hours), Introduction to Restore training (6 hours) which covers who Restore is as well as key policies such as boundaries, confidentiality, safeguarding, equal opportunities and whistleblowing.
• Offered the opportunity to participate in other training courses lead by professionals.

Key Responsibilities

This is an outreach and developmental role, working with in BAME led organisations to develop effective community links and networks to promote and deliver Mental Health First Aid training and help reduce the effect of Mental Health stigma in the local communities.

We want to enable you to become a qualified MHFA instructor. An MHFA instructor is required to be qualified and accredited by MHFA England. We will fund your training, and pay you whilst you train.

This post requires a dynamic and committed person to deliver MHFA in Oxfordshire and occasionally elsewhere in the UK. The post will assist in marketing, developing, and delivering Mental Health First Aid for Restore.

The Mental Health First Aid Instructor is responsible for promoting and delivering Mental Health First Aid training.

Delivering MHFA

• Deliver MHFA training to a high standard, enabling people to become skilled MHFA Aiders
• Promote and market MHFA aiming to recruit both individuals and organisations onto MHFA courses
• Co-ordinate MHFA bookings include arranging venue hire and catering
• Manage the collection and reporting of MHFA data, including learner details
• Assist in the design and delivery of bespoke Mental Health in the Workplace training courses

General Responsibilities

• Carry out administrative duties such as data entry, record keeping, emails, course bookings and invoicing, and produce reports in line with MHFA England and funder requirements
• Participate in, and make use of staff meetings
• Participate in, and make use of supervision
• Demonstrate commitment to Restore’s aims and values, addressing race, culture, gender, class, disability, sexual orientation, age and other discrimination in relation to mental health issues
• Work with other Restore staff as part of a team
• Attend annual Continuing Professional Development Training as required
• Abide by all Restore policies, procedures and protocols
• Undertake any other duties as may be required by Restore
• To cover for other instructors during periods of absence if needed

Person Specification: MHFA Instructor

An understanding of the sector, a commitment to Restore, and empathy with people with mental health problems is vital. Restore needs people who have the ability to cope with limited resources, seize opportunities and think creatively.

Awareness of the stigma and other issues surrounding mental illness is important, as is the ability to remain impartial, as this role may involve working in potentially sensitive areas

Shortlisting Criteria (to demonstrate on application)

Essential:

• Significant experience in working with BAME communities.
• A positive respectful approach to BAME communities and able to use reach out to different communities and work on own initiative
• Computer literate to use emails and use Microsoft applications to create presentations
• Strong administrative skills for data inputting, to write reports and keep records
• Ability to inspire confidence and empathise with a wide diversity of community groups
• Experience of public speaking or teaching/ delivering training courses effectively
• Ability to form good effective working relationships and work as part of a team
• Positive attitude towards people with mental health issues
• Enthusiastic approach to reducing stigma associated with mental ill health
• Full driving licence and access to own vehicle

Desirable:

• From a BAME background
• Ability to speak other languages in addition to English
• Knowledge of working with BAME communities, migrants, refugees or asylum seekers and the issues faced to accessing services
• Training/teaching qualifications, e.g. AET (Award in Education and Training)
• Experience of effective networking
• Good knowledge about mental health issues
• MHFA qualification
• Experience of delivering training in a diverse range of topics

Interview Criteria

Essential:

• Knowledge of the issues /stigma around Mental Health in BAME communities
• Understand and demonstrate a willingness to promote positively Equal Opportunities
• Ability to translate relevant information in a sensitive manner in order to provide the correct advice and information.
• The ability to deliver a range of MHFA training
• Flexibility required on working days and willing to undertake evening and weekend work when required
• Willing to undertake regular travel within the county and occasionally elsewhere in the UK
• Attend National Trainer meetings and training days when required
• Ability to give the time commitment to the training
• Commitment to all aspects of anti-discriminatory practice
• Ability to  co-ordinate the delivery of mental health training in Oxfordshire and surrounding counties
• Can demonstrate ability to be objective and non-judgmental
• Ability to communicate with, motivate and support others
• Excellent organisational skills
• Able to deliver all MHFA products on a regular basis and to a high standard
• One to one skills and the ability to give impartial information, advice and guidance
• Appropriate self-presentation for contact with different groups of people
• Good interpersonal and communication skills

Desirable:

• A collaborative, flexible, non-defensive, positive approach
• Experience of working in unstructured and informal settings

Other Information:

• Any offer of employment is subject to a satisfactory Disclosure and Barring Service.
• This post will be on a 4 week’s notice period.
• There is a probation period of six months for new employees, during which time your employment will be monitored. Your employment will be subject to you completing your probationary period to the satisfaction of RESTORE.

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Chief Executive and Trustees.

About Restore

Restore is an Oxfordshire charity that provides expert support in innovative rehabilitation, employment and training support for people with mental health problems. Our aim is to work with people with mental health problems to enable them to achieve their maximum potential.

Restore is a charitable company limited by guarantee and our trustees are elected by our membership and run the organisation on their behalf.

We believe that everyone has talents and abilities, and the capacity to make a valuable contribution to the community. We believe that people with mental health problems have the right to work and the right to the support they need to become and remain employed. We believe that the stigma associated with mental health problems damages the whole community and we work to challenge this discrimination.

Restore works in Oxfordshire with people who have mental health problems. We work with about 1,000 people a year and enable people in their journey of recovery and support them to get paid work.

Restore provides two main types of support. These are coaching and recovery groups. Coaching is one to one support aimed at enabling the person supported to do something specific. Restores coaching support focuses on supporting people to get paid work, to go back to work after a period of sickness, or to start education. Recovery groups provide people with the opportunity to come together in a group and work on their journey of recovery together. They use practical tasks (such as gardening, woodwork, catering) to make this possible.

Recruiting for a Full Time and Part Time Waking Night Mental Health Recovery Worker to join our Mental Health Service in Barnet!

GBP 22,360 per annum (40 hours) /GBP 16,770 per annum (30 hours), plus 25 days Annual Leave (pro-rata), Pension schemes, Staff discounts, healthcare and more.

Look Ahead are providing 3 Recovery Houses, 24 hour/7 days a week support services, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). Elysian House offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The services are based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions.

Job Overview:
- Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Accountabilities:
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within a given service timeframe
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with service-users and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Excellent listening skills and the ability to communicate effectively with people who are in mental distress, including any who may be acutely unwell
- To engage in learning and development activity to increase knowledge and skills
- Providing support with daily living activities, including practical assistance to support service-users to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting service-users to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself, service-users and colleagues
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Handover of key information between shifts
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- To maintain good relationships with all involved professionals and agencies
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager

The ability to be self servicing in the terms of computer/word processing is a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead

Skills, Knowledge and Experience:
Essential:
- Minimum NVQ Level 3 in Health & Social care, or equivalent
- Demonstrable experience of support work with people with mental health related support needs

Desirable:
- An understanding of care-planning processes and Models of Care within mental health
- Knowledge of group and individual therapy and an understanding of risk management
- Experience of working with vulnerable people whom are undergoing a period of crisis

Please confirm on your application form if you are interested in the Part Time or Full Time role. For the full job description, please visit our Look Ahead website.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs. We are very excited to be expanding our service provision in Stockport, and are currently recruiting within our new supported living services across the area.

We are looking for enthusiastic, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. This is an exciting opportunity to become part of a new service where you will be able to contribute to the shaping of a brand new team. You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with their local communities.

Previous experience is essential. You will receive a full local and corporate induction.

This is a relief position which enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.