Volunteer website manager jobs
Salary: Officer, Band C Level 1, £33,290- £35,289 per annum equivalent (depending on experience and skill level)
Contract length: 0.6FTE (3 days per week) for 3 years from January 2026
Location: Thames21 Head Office, Central London and at other Thames21 offices in London, as required and throughout the River Roding Catchment.
Responsible to: Thames21 Engagement Programme Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Purpose of the job
We are seeking a skilled engagement officer to deliver an innovative programme of community-led river engagement activities in and surrounding the River Roding as part of a project funded by The National Lottery Heritage Fund, ‘The Roding Rises’. This role will engage with groups from the urban and rural reaches of the river Roding catchment to co-design activities that support the delivery of The Roding Rises activity plan and encourage participants along an engagement pathway from awareness to participation and independent action. This role offers the post holder the opportunity to make a difference in diverse areas of London, with varying challenges and a range of ambitions.
The key skill for this role is being able to connect with and bring people together. The project relies on creating strong networks of grassroots organisations, community leaders and representatives from the public and private sectors, including councillors and politicians.
The key value for this role is curiosity. Being interested in people, able to ask questions, listen, and encourage them to get involved in whatever way they are able, will help you succeed.
You’ll thrive in this role if you can identify the strengths and assets of communities and individuals and create opportunities for them to flourish. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces.
A typical day is likely to involve keeping on track with what’s happening across the Roding catchment, meeting with key partners, being alert to upcoming network meetings, or delivering community events or activities. You might be working from home, or out of our offices in Bow or Guildhall, or be out and about with a community group or local organisation, co-producing an engagement event.
You might be posting on social media or updating the web page. You may be working on strategic, long-term plans to share the learnings from the project. You’ll be thinking both big and small on any given day!
Diversity
We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences. This role is primarily about community engagement. For that reason, while an interest in environmental issues is essential, experience of working in the environmental sector is not required.
Main duties and responsibilities
1. Work with The Roding Rises Project Team, local community organisations and representatives to co-produce and deliver an inclusive and culturally relevant programme of 21 events and activities over the three-year life of the project as part of the River Connections programme of events within The Roding Rises activity plan.
2. Work with The Roding Rises Project Manager to oversee the successful delivery of the externally contracted River Testimonies and Roding Arts and Walking Festival and community co-development aspects of the Roding Masterplan.
3. Support community groups and partners with community-focused applications to the Roding grants scheme
4. In partnership with colleagues, conduct inclusive outreach activities that will engage a wide diversity of people with a range of backgrounds and life experiences, from both rural and urban areas in our core locations.
5. Build a catchment-wide community network, uploading details to Thames21’s CRM system in line with GDPR.
6. Collect and record qualitative and quantitative data on events and activities run, including written and verbal feedback from partners and participants, photos and numbers of attendees, keeping to GDPR requirements. Evaluate this information to develop the methods for engagement and inform future activities.
7. Carry out the administrative duties to run events, including conducting risk assessments and method statements, managing event registrations, liaising with local councils and community groups and maintaining and managing event equipment.
- Work with the Thames21 Training Officer to establish a group of volunteers who are trained in Thames21’s modules to maintain and monitor local sites. Includes supporting existing volunteers and assisting with building their capacity so groups become autonomous.
- Represent Thames21 and The Roding Rises at relevant local forums and proactively recruit volunteers through in-person engagement events.
- Maintain clear records of progress, ensure all administration and statistical information is kept up to date,
- Work with Thames21’s Communications Team to promote the project, celebrate its achievements and learnings; ensure key milestones are recognised, funders are acknowledged, and volunteer opportunities are publicised.
- Attend Thames21 Team Meetings and liaise with other Thames21 staff.
This job description cannot cover every issue or task that may arise at various times within the post, and the post-holder will be expected to carry out other reasonable duties from time to time that are broadly consistent with other Thames21 activities and those outlined in this document.
For more information and how to apply, please see the attached job description.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference: BfN2026/45
Job Title: Finance Officer
Salary: £15.73 per hour
Number of Posts: 1
Type of Contract: Permanent
Start Date: ASAP Start
Hours of Work: 28 per week
Working Pattern: Can be flexible, Must work Monday and Thursday
Work Location: Remote
Responsible to: Finance Manager
Closing Date: Shortlisting will take place as applications are submitted with official closing date being 11/11/2025.
Proposed Interview Date: 12/11/2025 and 14/11/2025
Job Information: We are seeking a detail oriented and dedicated bookkeeper to join our finance team. The ideal candidate will have a solid background in bookkeeping, excellent organisational skills and a passion for making a difference in the community. In this role you will be responsible for maintaining accurate financial records, processing transactions and preparing financial reports. If you are looking to apply your financial expertise in a meaningful way , we invite you to join us in making a positive impact
The client requests no contact from agencies or media sales.
Thank you!
Are you ready to shape the future of research that makes a real difference to people’s lives?
We’re looking for an experienced and motivated Head of Research Funding to lead our research funding activities and play a key role in implementing our new research strategy. Based in Northampton, this role offers the opportunity to oversee the development of new funding opportunities and ensure our work continues to drive meaningful progress for people affected by MND.
As Head of Research Funding, you’ll ensure our research investment delivers impact where it’s needed most. Working closely with colleagues across the Research and Innovation Directorate, you’ll manage a dedicated team, develop effective funding schemes, and strengthen connections with researchers, review panels, and grant holders.
Key Responsibilities
- Oversee the Association’s research funding activities, delivering to agreed budgets and timelines.
- Ensure research priorities are focused on the needs of people affected by MND.
- Develop and implement new funding schemes that accelerate progress and support our strategic aims.
- Lead improvements to grant management systems, processes, and documentation.
- Collaborate with colleagues to involve people affected by MND in funding decisions.
- Build and maintain strong relationships with the research community, including members of our review panels, peer reviewers and grant holders
- Oversee all reporting to the Executive Leadership Team and the Board of Trustees related to research funding
- Contribute to annual business planning and continuous improvement within the Research Funding team.
About You
- Degree in a relevant subject.
- At least five years’ experience in research management, ideally within a charity or government funding organisation.
- Experience in management of complex operational functions related to the management of research funding
- Line management and performance management experience
- Strong background in developing and implementing grant management systems and processes.
- Experience in financial management, including budgeting and financial reporting.
- Experienced in business planning and process improvement
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Thank you!
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Data Assistant will form an integral part of our Operations team, working closely with our Database Manager to support the effective management, accuracy and use of Fight for Sight’s data across systems.
This role plays a key part in maintaining the integrity of our CRM, processing and reporting on data, and contributing to the charity’s wider data transformation project – helping to modernise how Fight for Sight captures, integrates and uses data to drive insight and decision-making.
The post holder will support the development of new data processes, dashboards and analytics tools, working with the Database Manager to implement the organisation’s new data platform and reporting infrastructure.
Responsible to
Database Manager
Direct reports
None
Working hours and contract
Permanent, 35h per week
Salary
£25,207p.a. (London Living Wage)
Location
Hybrid. Typically three days remote, and two days in our central London office (near Aldgate) or at our charity shops
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Data Assistant.
Your covering letter should include a supporting statement (max two pages) comprising:
1. In your view, what role does data play in the development and growth of an organization/charity?
2. Why do you think you are an ideal candidate for the role?
3. What applicable experience will you bring to the role?
4. Why you want to work for Fight for Sight?
Closing date for applications: noon, Wednesday 12 November
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Task: For successful applicants, a data task will be issued on Friday 14 November, allowing the weekend for completion.
Interview dates: Wednesday, 26 November
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Data Processing and Quality
• Input, clean, and validate data from multiple sources, following agreed processes and data governance standards.
• Carry out regular data audits and quality checks to maintain integrity and consistency.
• Support reconciliation between the CRM, finance systems, and other databases.
• Maintain accurate supporter and organisational records, including GDPR-compliant contact preferences.
Reporting and Analysis
• Produce standard and ad hoc reports for fundraising, finance, marketing and impact teams.
• Support data selections for appeals, newsletters, campaigns and events.
• Assist in developing automated reports and dashboards as part of the wider data strategy.
• Help document data structures, mappings and reporting requirements.
Data Strategy and Infrastructure Development
• Contribute to the implementation of Fight for Sight’s new data platform and analytics solution.
• Support integration between the CRM and other key systems (e.g. website, finance, retail, and grants systems).
• Participate in data mapping, testing, and process documentation for new reporting tools.
• Work with colleagues to define and prioritise core reporting needs, supporting a shift to self-service dashboards and modern analytics.
• Assist with data migration and transformation tasks as systems evolve.
Systems Support and Training
• Provide first-line support for CRM users and troubleshoot data queries.
• Help maintain training resources and documentation for CRM and reporting systems.
• Promote best practice in data entry, storage and use across the organisation.
• Work collaboratively across teams to improve confidence and capability in using data.
• Opportunity to develop your technical skills by working alongside an experienced IT professional.
Compliance and Governance
• Ensure all work complies with GDPR, data protection and information security requirements.
• Support the Database Manager with maintaining accurate records of data processes and policies.
• Uphold Fight for Sight’s data governance principles and contribute to continuous improvement.
General
• Work collaboratively with colleagues across departments to support data-driven decision-making.
• Participate in team meetings, cross-departmental projects and training.
• Undertake other duties as reasonably required in line with the post
Person specification
Desirable skills, knowledge & experience
• Experience working with CRM or relational databases.
• Understanding of data processing, validation and reconciliation.
• Intermediate to advanced Excel skills.
• Familiarity with handling confidential information securely and accurately.
• Knowledge of GDPR and data protection best practice.
• Understanding of data integration between systems.
Personal qualities
• Strong attention to detail and accuracy.
• Logical, analytical mindset with a curiosity for data and systems.
• Excellent organisational and time management skills.
• Clear and confident communication with both technical and non-technical colleagues.
• Ability to follow procedures and take initiative when identifying improvements.
• Team player who can also work independently.
• Willingness to learn new tools and approaches.
• “Can do” attitude and a sense of humour.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.
You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.
The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.
This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Safeguarding Officer
Reporting to: Chief Operating Officer
Professional Supervision: The Regional Safeguarding Lead
Contract: Permanent
Salary: £22,500 per annum (FTE £39,375)
Hours per week: 20 hours
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Safeguarding Officer will lead and oversee all aspects of safeguarding within St Edmundsbury Cathedral, ensuring that the Cathedral remains a safe, supportive, and inclusive environment for children, young people, and vulnerable adults.
You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation. This includes proactively identifying potential risks, responding appropriately to safeguarding concerns, and ensuring effective reporting and case management in partnership with the Diocesan Safeguarding Team and statutory agencies.
Beyond compliance, this role is about embedding a culture of care, accountability, and transparency across the Cathedral community. You will support clergy, staff, and volunteers to understand their safeguarding responsibilities, ensure safer recruitment and training practices, and provide guidance and reassurance when safeguarding issues arise.
By acting as a source of expert advice, leadership, and advocacy, the Safeguarding Officer will help the Cathedral community uphold the highest standards of safety, dignity, and pastoral care, ensuring that everyone, regardless of age, background, or circumstance, can participate fully and confidently in Cathedral life.
The Cathedral Safeguarding Officer has operational authority within the Cathedral (subject to agreement with the Diocesan Safeguarding Officer with respect to responding to concerns and allegations against Church officers) for the following responsibilities, arranged according to the Church of England’s National Safeguarding Standards.
These four National Safeguarding Standards provide the framework for effective safeguarding practice across all Church settings:
- Culture, Leadership, and Capacity – Promoting a culture where safeguarding is embedded in every aspect of Cathedral life, ensuring that leaders, clergy, staff, and volunteers model and champion best practice.
- Prevention – Implementing robust safer recruitment, induction, and training processes, and proactively identifying and mitigating potential safeguarding risks.
- Responding to Concerns – Ensuring that all concerns, disclosures, and allegations are taken seriously, responded to promptly, and managed in partnership with statutory agencies and the Diocesan Safeguarding Team.
- Learning, Supervision, and Quality Assurance – Fostering continual improvement through regular review, reflection, and evaluation of safeguarding practice, ensuring accountability and transparency at all levels.
Together, these standards guide the Cathedral’s commitment to providing a safe, nurturing, and trustworthy environment for all who engage with its worship, ministry, and community life.
Key Responsibilities
Strategic leadership
- Act as the Cathedral’s primary safeguarding lead, providing authoritative advice and operational oversight to the Chapter, leadership team, clergy, staff and volunteers.
- Ensure compliance with national Church of England safeguarding guidance, diocesan requirements and all relevant statutory legislation.
- Develop, maintain and drive a measurable safeguarding action plan and improvement programme, ensuring policies and practice are implemented consistently across Cathedral activities.
- Produce clear, timely safeguarding reports and briefings for Chapter and committees translating case and compliance information into strategic recommendations.
- Actively promote a culture of accountability and continuous improvement, supporting leaders to embed safeguarding into planning, events, recruitment and everyday practice.
- Engaging in professional supervision and quality assurance provided by the relevant Regional Safeguarding Lead, and in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Safeguarding Officers are met.
Safer recruitment
- Lead and oversee safer recruitment processes for all paid roles and volunteer positions, ensuring job descriptions, interviews and selection processes assess safeguarding suitability.
- Support managers to make informed recruitment decisions and ensure all new starters receive safeguarding induction and appropriate supervision.
Case management
- Receive, triage and respond to safeguarding concerns and disclosures quickly and sensitively, ensuring the safety and welfare of those involved.
- Undertake initial risk and needs assessments and make appropriate referrals to statutory agencies and the Diocesan Safeguarding Team.
- Support and co-ordinate multi-agency responses where required, and follow agreed safeguarding pathways.
- Provide pastoral support and signposting to victims/survivors while ensuring appropriate boundaries, confidentiality and access to specialist support services.
- Manage allegations involving staff or volunteers in line with diocesan procedures, ensuring safe working arrangements are put in place while enquiries proceed.
- Maintain accurate, secure and auditable case records, ensuring all documentation complies with data protection (GDPR) and Cathedral record-keeping protocols
Meetings & governance
- Attend safeguarding-related meetings, including the Safeguarding Committee, Guild Committee and Forum, providing briefings, presenting reports and highlighting risks and compliance matters.
- Prepare agendas, papers and minutes as required; maintain an action log and follow up to ensure agreed actions are completed.
- Escalate unresolved risks or urgent safeguarding matters to Chapter and senior leadership in a timely and constructive manner.
- Attend Diocesan Safeguarding Advisory Panel (DSAP) Meetings.
Training & awareness
- Lead on Cathedral safeguarding training, coordinate and deliver induction and refresher training for staff, volunteers, and clergy.
- Maintain up-to-date records of safeguarding training for all staff and volunteers (showing completion and renewal dates).
- Create accessible safeguarding information and communications for the Cathedral community (e.g., weekly bulletin items, posters, webpages and event briefings) to raise awareness and reinforce good practice.
- Provide tailored briefings for high-risk roles and ongoing advice to managers and supervisors on safeguarding responsibilities.
- To evaluate training to ensure that learnings have been embedded.
Policy & risk management
- Review, update and implement the Cathedral’s safeguarding policies and procedures on a regular schedule (and sooner where guidance or case learning requires change).
- Lead safeguarding risk assessments for services, events, volunteer activities and external bookings; provide straightforward, action-focused mitigation plans for event organisers and hirers.
- Conduct audits and spot-checks to ensure practice aligns with policy and report findings with recommended improvements.
- Ensure contractors, partner organisations and hirers meet required safeguarding standards and that any safeguarding responsibilities are set out contractually where appropriate.
Additional duties and professional development
- Provide clear, timely advice within agreed working hours and support any out-of-hours arrangements for urgent safeguarding concerns as agreed with Chapter.
- Maintain your own professional development through training, supervision and membership of relevant safeguarding networks; ensure learning is shared across the Cathedral.
- Carry out any other reasonable duties that support the effective delivery of safeguarding across the Cathedral.
- Attend the East Anglia Regional Safeguarding Network meeting three times a year, with other DSOs and CSO in the region
Key Relationships
- In the Cathedral, the Dean provides leadership concerning safeguarding, supported by Chapter and senior leadership team requiring good working relationships with both clergy and lay colleagues.
- It is essential that the CSO forms excellent working relationships with key people in the Diocese, including: the Diocesan Safeguarding Officer (DSO), the safeguarding team and other relevant staff; the chair and membership of diocesan safeguarding governance structures e.g., the Diocesan Safeguarding Advisory Panel (DSAP) and relevant sub-groups; and the National Safeguarding Team.
- It is essential to have good connections with colleagues in relevant local third sector agencies, including those working in the fields of homelessness, poverty, domestic abuse, mental health, substance misuse, refugee support, language and learning support, etc. Adults and children who are using, have used or may use the services of the cathedral, particularly in relation to safeguarding.
Person Spesification
Essential Qualities
Qualifications
- Relevant safeguarding qualification/training, or willingness to undertake
Experience
- Substantial experience working with safeguarding in roles involving children and/or adults at risk.
- Handling safeguarding referrals, disclosures, and case management.
- Liaising with statutory services such as police, social care, and health agencies.
- Delivering safeguarding training or workshops to diverse audiences.
- Producing reports, maintaining accurate records, and managing confidential data.
Knowledge
- Excellent understanding of current safeguarding legislation, guidance, and best practice for children and adults.
- Knowledge of safer recruitment principles and DBS requirements.
- Understanding of GDPR and secure data management in relation to safeguarding.
- Awareness of the Church of England’s safeguarding frameworks and National Safeguarding Standards (or willingness to learn).
Skills and Abilities
- Strong ability to assess risk and make clear, evidence-based decisions.
- Excellent verbal and written communication skills, with the ability to communicate sensitively and appropriately at all levels.
- Effective relationship-building skills, including working collaboratively with clergy, volunteers, statutory agencies, and community stakeholders.
- High levels of organisation and attention to detail, with the ability to manage multiple priorities calmly and effectively.
- Confident in designing and delivering safeguarding training and briefings.
Personal Qualities
- Integrity, resilience, and discretion when managing sensitive information.
- Empathy and pastoral sensitivity towards those impacted by abuse or allegations.
- A collaborative, approachable, and supportive leadership style.
- Ability to remain calm and make sound decisions in challenging situations.
- Commitment to promoting equality, diversity, and inclusion.
- Respect for the Cathedral’s Christian values and willingness to work within its ethos.
Desired Qualities
Qualifications
- Relevant professional qualification (e.g. social work, education, counselling, youth work, nursing, or safeguarding).
- Membership of a relevant safeguarding or professional network.
Experience
- Experience working in a Church of England context or other faith-based safeguarding setting.
- Experience of developing and implementing safeguarding policies and risk assessments.
Knowledge
- Knowledge of trauma-informed approaches when supporting victims/survivors.
- Familiarity with Diocesan Safeguarding Adviser (DSA) roles and procedures.
Skills and Abilities
- Experience in facilitating safeguarding learning using innovative or digital approaches.
- Competence in using safeguarding case management systems or CRMs.
Other Requirements
- Willingness to undergo enhanced DBS checks, including barred lists.
- Flexibility to attend occasional evening or weekend meetings and events.
- Commitment to completing all mandatory safeguarding and leadership training as required by the Cathedral and Diocese.
Closing Date: Wednesday 12 November
Registered Charity
21 - 50
It is our aim to be a centre for learning, both for the Christian faith and beyond.
The client requests no contact from agencies or media sales.
Thank you!
Young People Support Worker
We are seeking a dedicated and compassionate individual to support young people in supported accommodation in Twickenham
Position: Young People Support Worker
Location: Twickenham
Salary: £27,636 per annum
Hours: 37.5 hours per week - Hours are 9am-5pm Monday to Friday
Contract: Permanent, Full Time
Closing Date: Sunday 9th November 2025
About the Role
As Young People Support Worker you will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. You will have a caseload of 5 clients aged 18-25, in a supported accommodation in Twickenham.
You will mostly lone work, with the Service Manager and Senior Progression Coach working from the office once a week each on average.
You may be required to work from our offices with the rest of the team in Lambeth/Croydon once a month as the business need arises or for training.
Key responsibilities:
· Ensure the safety and wellbeing of clients at all times, following safeguarding and emergency procedures as required.
· Hold a caseload as key worker, taking joint responsibility with the team for day-to-day client support.
· Lead on risk and needs assessments, develop SMART outcomes-based support plans, and review regularly.
· Deliver one-to-one and group support to build resilience and independence, both on site and in the community.
· Work in partnership with external agencies and involve clients in decision-making and community activities.
· Support clients to access education, training, employment, volunteering and benefit entitlements.
· Contribute to a safe, welcoming environment including rota cover, health and safety checks and move-in support.
· Support and collaborate with volunteers and participate in wider organisational engagement opportunities.
About You
You’ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You’ll bring:
· Experience working with the client group and understanding their needs, including homelessness, mental health and substance use.
· Experience in housing settings with knowledge of health and safety responsibilities.
· Strong understanding of asset-based approaches, safeguarding requirements and professional boundaries.
· Knowledge of risk assessments and support planning.
· Good literacy, numeracy and IT skills, including Microsoft 365 and Salesforce.
· Commitment to equality, diversity and treating everyone with dignity and respect.
· Commitment to creating a safe and healthy environment for clients, staff and visitors.
· Integrity, professionalism and the ability to work effectively in partnership with others.
About the Organisation
You’ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability, helping people develop the confidence and skills to live independently.
Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Community and Events Fundraiser
Full-Time | £27,000 – £30,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU
Make fundraising meaningful – Join us and help save lives.
At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community and Events Fundraiser to lead and grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.
The Role
As our Community and Events Fundraiser, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.
Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.
This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton (2 – 3 days per week) and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties will be required.
Key Responsibilities:
- Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
- Build and nurture relationships, delivering exceptional supporter care and stewardship.
- Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
- Create inspiring fundraising materials and digital content.
- Promote events through social media and the website with engaging storytelling.
- Support corporate engagement and develop partnerships.
- Manage data, CRM records, and ensure accurate banking and reporting.
- Meet fundraising targets and contribute to budgets and reports.
- Represent Friends of PICU at community events and presentations.
- Support grant applications with evidence and stories from fundraising activities.
- Collaborate across the team, supporting operations, volunteers, and event logistics.
About You
You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.
Essential Skills and Experience:
- At least one year’s experience in a fundraising role, meeting targets and increasing income.
- Excellent relationship-building and interpersonal skills.
- Confident in public speaking, networking, and representing a charity professionally.
- Strong written and verbal communication skills.
- Organised, able to manage multiple projects and deadlines effectively.
- Experience using Microsoft Office and social media platforms.
- Understanding of fundraising principles, legislation, and GDPR.
- Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
- Self-motivated, proactive, and comfortable working both independently and as part of a small team.
- Committed to equality, inclusion, and the values of Friends of PICU.
Desirable:
- Experience in event management and volunteer coordination.
- Knowledge of charity sector practices and Gift Aid processes.
- Experience using CRM databases.
Competencies:
- Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
- Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
- Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
- Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
- Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
- Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.
What You’ll Get:
- Salary range: £27,000 – £30,000 per annum, depending on experience.
- Flexible hybrid working between home and our Southampton base.
- Autonomy to design and lead your own events calendar.
- Support from a small, friendly, and passionate team.
- Real impact: See how your work directly improves care for critically ill and injured children, and their families.
If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.
Thank you!
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office).
We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.
Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Thank you!
Location: Reading, Hybrid
Hours: 37 per week
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
- Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
- Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
- Knowledge of how to develop a consistent brand voice and style.
- Ability to conduct market research, competitive analyses and research on potential target audiences.
- Strong understanding of digital communications, including social media, email marketing, and website content strategy.
- Experience managing crisis communications and safeguarding organisational reputation.
- Understanding of how marketing strategies relate to charity and income targets.
- Expertise in project management and ensuring teams meet timeline and budget objectives
- Demonstrable experience of leading and managing high-performing teams.
- Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
- Ability to pivot between project details and big-picture goals.
- Strategic thinker with the ability to translate insights and data into actionable plans
- Collaborative mentality and openness to work with different stakeholders, internally & externally.
- Analytical mindset well-versed in quickly spotting trends
- Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
- Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
- Strong understanding of the charity sector and Make-A-Wish’s mission.
- Proficiency in analytics and data-driven decision making.
- Excellent networking and relationship building skills to meet strategic objectives
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
- Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
- Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
- Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
- Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
- Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
- Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
- Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
- Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
- Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
- Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
- Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
- Oversee the integration of digital marketing to support fundraising, awareness, and community building,
- Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
- Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
- Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Represent Make-A-Wish UK and nurture key relationships as required.
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
- Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
- Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
Registered Charity
51 - 100
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Thank you!
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Life Skills and Activities Co-Ordinator
Westminster, London
Hours: 35 hours (full time) working at least 4 days in our office near Victoria
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a life skills and activities co-ordinator to concentrate on building and expanding relationships with young people living in our supported accommodation as well as families in Westminster who attend sessions in our Family Services department. This is a unique and rewarding role in our Employment & Learning Team that will involve meeting and working with residents in our supported accommodation on a one-to-one basis and in groups, facilitating activities and evaluating and building evidence that these interventions have made a difference. Your work will focus on supporting our residents (aged 16-25) on-site with their Life Skills development. You will also work holistically to support the families who attend sessions in the Family Centre and who attend outings and “away-days”. The role also requires facilitating our study club (aged 13+) and group ESOL sessions (19+).
Please refer to the job description on our website for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 9am Monday 17th November 2025
Interviews: W/C 24th November 2025
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
Registered Charity
21 - 50
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract
Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future.
The post is:
-
Fully remote, part-time hours between 16-21 hours per week.
-
Highly flexible arrangement of core working hours across 4/5 days each week.
-
Salary will be £32,000 pro rata/ full time equivalent.
Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission.
Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must.
The key aspects of the CSC job are to:
-
Be the first port of call for all clinical queries.
-
Arrange the efficient use of our CRM system that supports the clinical service.
-
Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters.
-
Monitor the balance between counsellor capacity and client demand.
-
Provide practical support and signposting to the counselling members, enabling their work.
The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications.
