Volunteer website manager jobs
Two positions available: Based Wales and London
Closing date: 30th April at 14:20pm
This Wheelchair Skills Trainer role will predominantly support the Service Delivery Managers in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. You will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited wheelchair skills training across South or North Wales (location dependent) or London. Full training and resources will be provided.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. The postholder will take responsibility for the delivery of accredited face-to-face wheelchair skills training for young wheelchair users, as well as training for parents and other professionals involved in their development, ensuring processes and procedures relating to safety and safeguarding are followed. The role also includes liaising with schools, colleges and external organisations and ensuring volunteers are supported and empowered at services.
Key accountabilities
• Planning and delivery of wheelchair skills training and train the trainer across Wales or London.
• Liaise with Whizz Kidz Service Delivery Managers to ensure familiarity with the content and plans for each session, including information about young people’s care and medical needs, details of volunteers attending and venue information including contact names and access arrangements.
• Updating all documentation for events and participants onto the database.
• Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.
• Ensuring feedback and monitoring data is collected at each event.
• Liaising with young people, families and schools as required.
• Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers.
• Use the risk assessment provided by Whizz Kidz to ensure confidence in briefing other staff/volunteers, continually updating each risk assessment where necessary.
• Adhere to relevant Whizz Kidz policies and procedures regarding safeguarding, data protection and confidentiality, risk management, health and safety, incident reporting and working with volunteers when facilitating events for young disabled people. Ensure that all staff and volunteers are fully briefed and working within these guidelines and policies.
• Liaise with Whizz Kidz Services Delivery Managers to ensure availability of sufficient resources and equipment for services, highlighting any discrepancies.
• Attend training days and events with Whizz Kidz staff and volunteers to continually develop relevant skills and competencies to effectively deliver Whizz Kidz’s Young People’s Services.
• Lead Volunteers throughout the day to deliver all planned activities in a safe and positive way, working in line with policies and procedures to ensure maximum participation.
Person specification
Skills and knowledge
• Ability to motivate children and young people of all ages.
• The ability to deliver training using coaching/teaching skills.
• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.
• Excellent organisational and planning skills.
• Excellent interpersonal skills with the ability to communicate at all levels.
Experience
• Experience of working directly with disabled children, young people and their families
• Demonstratable experience of delivering training, teaching or coaching.
• Youth work experience.
• Experience of risk management procedures.
Personal qualities
• Alignment with our values – young people focused, ambitious, inclusive and collaborative
• Passionate about supporting young wheelchair users and creating societal change
• Ability to get on with and motivate children and young people of all ages
• Ability to multi-task, work calmly under pressure and meet tight deadlines
• Ability to work as part of a team and on own initiative
• A high degree of accuracy and attention to detail
• Good level of computer literacy, including databases
Weekday working, lone working and travel will be required. The ability to drive and have access to a car or have good public transport links is therefore necessary.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
To apply please visit our website via the apply button.
We welcome applications from disabled people, including wheelchair users, and are committed to making reasonable adjustments in the recruitment process.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.
The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.
The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.
This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.
Salary of between £40-48k FTE depending on experience.
Required from June 2026
The client requests no contact from agencies or media sales.
Policy & Public Affairs Intern
Length: 32 weeks, estimated start in May
Salary: London living wage, £26,936 pro-rata
Working Pattern: Full-time, 35hrs Mon – Fri | Staff can opt to work 32hrs over 4 days each week (with either Monday or Friday as a non-working day). The BES is a 4-day work week organisation with no reduction in pay.
Location: Hybrid. We ask that staff spend at least 60% of their time at our London office.
Closing Date: Thursday 2 April, 10:00am
Interview Date: Monday 27 April
Purpose of role: This role will provide the successful applicant with an opportunity to gain first-hand experience of working in environmental policy and public affairs. You will join our small friendly Policy team working across the BES’s policy priorities, ensuring scientific evidence is accessible to policymakers across the UK. If you have strong interpersonal and organisational skills, demonstrable interest in environmental policy and a desire to learn about the BES’s policy work, we would love to hear from you.
KEY RESPONSIBILITIES
Policy & Research
- Research and prepare a policy briefing on a topic aligned with the BES’s policy strategy.
- Drawing from previous BES publications, help develop and refine the BES’s strategic messaging to support consistent and effective external communications.
- Oversee the policy section of the BES website, including writing expert and engaging blogs and news items, and organising the contribution of external collaborators.
- Working with the communications team, help to develop content to communicate key messages, including webinars, podcasts, newsletter content and social media.
Public Affairs
- Develop a database of contacts and stakeholders to help communicate our key messages.
- Represent the BES, alongside other members of the Policy & External Affairs team, at meetings with external partners, workshops, parliamentary receptions and conferences, building relationships and forging effective partnerships.
- Help with policy event management including policy roundtables, expert workshops, policy training and other online and in-person events.
Support
- Provide support to the BES Policy Committee and our national Policy Groups in England, Wales and Scotland. This includes organising meetings, as well as producing relevant papers, agendas and minutes.
PERSON SPECIFICATION JOB DESCRIPTION
Essential
- Strong written and verbal communication skills with the ability to engage a wide range of audiences
- Ability to analyse, interpret and summarise complex scientific information in an engaging manner
- Self-motivated, with the ability to be proactive and work independently
- Familiarity with social media with experience of writing webpages, blogs and social media posts.
- Strong interpersonal skills, with experience of developing effective working relationships with a range of individuals.
- Strong organisational skills, with the ability to meet multiple deadlines and prioritise work with excellent attention to detail.
- Good IT skills, including knowledge of Microsoft Office.
- Degree in natural sciences or social sciences.
- A demonstrable interest in environmental policy.
Desirable
- Some knowledge of the environmental policy priorities of the UK and devolved governments.
- Some knowledge of BES policy priority areas, including Nature Finance, Nature Based Solutions and Nature-Positive Infrastructure.
- An understanding of the BES’s work and the role of learned societies.
To apply for this vacancy, please submit:
- Your CV - no more than 2x A4 sides detailing your education, training and work history, as well as any relevant skills
- A cover letter no more than 1x A4 side explaining why you wish to undertake this particular role at the BES
- Your Equality & Diversity information - this voluntary information helps us to assess the diversity of our recruitment and further improve recruitment processes in the future. It has no bearing on the success of your application and is not considered as part of the shortlisting process.
We recognise that AI tools can support candidates in refining their job applications, particularly in improving clarity and language. if you choose to use AI to assist with your application, please remember you are responsible for the content and quality of your application.
Ai may be use to improve - but must not replace - your own voice and experience. Applications must reflect your own understanding, experience and and suitability for the role. We encourage all applications tor review their submission carefully before sending.
BENEFITS
Four-day working week
- Along with our four-day working week to support a better work/life balance, we offer a range of flexible working options, including hybrid working and variable start and finishing times.
Annual leave
- With a generous holiday allowance and office closure between Christmas and the New Year, we’ll make sure you have space for yourself. We also offer everyone a week working from anywhere.
Pension
- To help with saving for your retirement, we offer a generous pension plan.
Health and wellbeing
- With a supportive occupational sick policy, eyecare checks and seasonal flu jabs we’re here to keep your health a priority. We have regular wellbeing activities, a wellness room and annual away-days for all staff.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 25th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG
Contract: Permanent
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. It is an exciting and important time to be joining Crisis. We work with thousands of people across the country so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As an Engagement and Assessment Worker, you’ll be part of Crisis Skylight Croydon’s exceptional Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Engagement and Assessment Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. As well as managing a small caseload.
Crisis uses a case management approach, and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.
- Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service
- Customer service experience with a commitment to delivering the highest standard of customer care
- Strong interpersonal skills including effective written and verbal communication skills
- Knowledge of homelessness, housing and benefits
- Ability to manage a caseload
- Good working knowledge of Word, Excel and Outlook
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Flexible working around the core hours 10am-4pm
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 6th April at 23:59
Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview
Interview date and location: Wednesday 15th April (in-person) at Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.
This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice.
The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities
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Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
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Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
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Direct line management of officers and volunteers as required.
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Manage agencies and freelancers as required.
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Ensure activities follow fundraising and data regulations, and marketing best practice.
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Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
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Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
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Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.
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Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.
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Identify new growth channels for Mary’s Meals.
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Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.
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Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.
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Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.
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Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities.
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Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
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Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.
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Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.
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Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.
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Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.
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Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).
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Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.
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Champion best practices in performance marketing across the organisation.
To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Friday, 27 March.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Marketing Manager
Fixed Term Contract to Cover Maternity Until January 2027
£44,374- £46,943 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you’ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns.
You’ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You’ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity.
Key responsibilities:
Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create:
o Creative campaign propositions/ strategic approaches to fundraising campaigns
o Look and feel guidance
o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots.
o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling.
· Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies.
· Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed.
Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include
o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative
o Day to day management of campaign creative agencies.
o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels.
· Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.
· Overseeing the communications calendar and supporting integration and alignment of communications
· Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
· Proactively participating in and leading aspects of wider team planning activities.
· Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
· Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
· Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Strategic marketing planning:
o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels.
o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.)
o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.
o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans
o Experience working across online and offline channels
o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns.
Stakeholder management:
o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads
o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners.
o Experience working and influencing across multiple teams and functions to achieve a common goal.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way
Desirable criteria
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for something new?
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet
Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide
Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills.
The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.
It’s essential that applicants have their own car and are willing to drive a minibus (full training provided).
Do a job that is amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485
Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?
The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.
This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.
About the Role
You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:
· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards
· Monitoring implementation of actions arising from governance bodies to support organisational delivery
· Leading on the maintenance and monitoring of the diocesan risk register
· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions
· Helping manage internal capacity and performance monitoring as programme activity expands
· Supporting preparation for General Synod and Bishops Council, including planning and correspondence
· Advising colleagues on responding to emerging national policy developments
· Representing the Diocesan Secretary in internal and external meetings when required
· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams
About You
We’re looking for someone who:
· Has proven experience in a senior management role, ideally within a charity or values-led organisation
· Has strong governance, risk management, and organisational oversight skills
· Is highly organised and able to manage complex priorities and competing demands
· Has excellent interpersonal and communication skills and can work effectively across teams
· Is resilient, discreet, and able to approach challenges with a solution-focused mindset
· Understands and supports the aims and ethos of the Church of England
It would also be helpful if you:
· Have experience working within the Church of England or a similarly complex organisation
· Are familiar with General Synod, Bishops Council, or equivalent governance structures
· Have experience supporting senior executives or board-level leadership
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 April 2026
Interviews will be held on: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Resource Recovery & Management
Location: Refurbs, Flint with travel to sites across Wrexham and Flintshire
Number of hours per week: Full time - 37.5 hours
Salary: £45,000 (full time)
Are you ready to redefine “waste” as a resource for North Wales?
Refurbs is a leading charity dedicated to the circular economy and we are looking for a visionary Head of Resource Recovery & Management to lead our flagship Repair and Reuse Initiatives in Flintshire.
If you have a deep understanding of resource management and a passion for the "Reduce, Reuse, Repair" hierarchy then this could be your best career move yet!
As a key member of our leadership team, with excellent people management skills, you will oversee the strategic and operational success of our recovery and reuse operations. You’ll help move the organisation beyond traditional waste management, focusing on repair, upcycling, and high value redistribution and drive our mission to keep materials in use, support local jobs, and hit Wales’ ambitious zero-waste targets!
You will be our face in the sector, collaborating with local authorities, Welsh Government stakeholders, and community partners. You will be articulate in using data to tell our story tracking carbon savings, tonnage diverted from landfill, and the social value created for our community.
For further information and how to apply please go to our website.
Closing date: 5.00pm Monday 13th April 2026
Interview date: tbc
Please note, we reserve the right to close this vacancy at any time, once we are in receipt of sufficient applications. We therefore encourage applicants to apply early if you wish to be considered for this post.
We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.
The client requests no contact from agencies or media sales.
Health Professional Education and Engagement Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Volunteering Support Administrator
Salary: £24,394.50 per annum FTE (£14,636.70 per annum actual for 22.5 hours a week)
Contract: 6‑month fixed-term contract
Work Pattern: 22.5 hours a week. The total hours can be worked across three, four or five days on a flexible basis.
Location: Based at WWT Slimbridge, with an option for hybrid working.
About The Role
At WWT we're on a mission to restore wetlands and unlock their power. Over 1000 volunteers play a crucial role in helping do just that. From designing great volunteer roles, to providing training and support, our central Volunteering team makes sure that every volunteer can contribute in a way that is meaningful and fun.
We're looking for an organised and proactive administrator to join the team. You'll play a key role in keeping our volunteering systems, processes and data running smoothly - helping our teams across WWT provide an amazing experience to every volunteer.
From keeping an eye on our recruitment processes, managing data and reports and keeping everything up to date, to working directly with volunteers in our team and supporting colleagues across the charity, you'll be a fundamental part of a friendly, busy team.
About You
The successful candidate will:
- Have experience working with databases and reporting.
- Have excellent organisational skills.
- Be happy to organise their own work, whilst supporting a busy team.
- Be great with people, providing excellent customer service within WWT and externally.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
If you bring great organisation skills, and want to play a key role in supporting a central team that makes a real difference to how we work, we'd love to hear from you.
Closing Date: Sunday 29th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.
As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience.
The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.
1. Talent Acquisition Strategy
- Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles.
- Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand.
- Build diverse candidate pools, and create initiatives to attract and retain diverse talent.
- Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach.
- Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.
- Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field.
- Continuously review our process to drive improvements and change, especially through the use of emergent technologies.
- Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy.
2. Transactional Recruitment Management
- Create and deliver an annual international recruitment action and promotional plan
- Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations
- Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement
- Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience.
- Overseeing the development and maintenance of physical resources for overseas recruitment
- Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate
- Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI
- Leading in the development of the Online Recruitment Journey
- Leading in the recruitment of UK roles
- Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.
- Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process.
- Work with the UK and International HR Managers to support a seamless onboarding process for all joiners
3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria
- Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience
- Overseeing MAF UK’s assessment processes and assisting with interviews where required
- Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles
- Managing our use of UK psychometric assessment
4. Envisioning and delivering new initiatives to attract and build our talent pipeline
- Overseeing and driving proactive digital acquisition using LinkedIn and other platforms
- Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives
- Raising awareness and leveraging team support for recruitment initiatives
- Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities
- Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective
- Designing and implementing approaches to encourage greater diversity with applicants
- Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports.
5. Partnership
- Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units
- Member of the MAFI Recruitment Steering Group
- Establishing or contributing to recruitment learning circles with other Engagement Units
- Support efforts to integrate into one global entity from a recruitment perspective
- Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future
6. Management
- Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio
- Line manage, coach, develop and champion the Talent Acquisition Officer
- Participating in MAF UK organisation development initiatives and policy review
- Managing own time effectively to maximize organisational benefit
- Lead on the overall management and administration of the Applicant Tracking System
7. Legal, finance and professional
- Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process
- Preparing and managing the recruitment budget
- Modeling self-leadership through continual professional development
8. Travel
- This role will involve some travel within the United Kingdom, particularly around the events season.
Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required.
DIMENSION AND LIMITS OF AUTHORITY:
- Expenditure up to agreed budget.
- Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards.
- Decision making within agreed parameters.
TASKS COMMON TO ALL MANAGERS:
- Role modelling of organisational values and beliefs
- Contributing to the shared spiritual life of the MAF UK team as a Christian mission
- Attendance and participation in team and corporate times of biblical reflection and prayer
- Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings
- Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams
- Keeping line manager informed of all relevant information in a timely manner
- Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged
- Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet.
CHRISTIAN VALUES, BELIEFS AND ETHOS:
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield.
Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy.
Salary:£48,500
Terms:
Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day.
Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
This role involves some unsocial hours, weekend work and travel within the UK
Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year.
Pension: Non-contributory pension scheme (10%) of salary on joining.
Additional Benefits:
- Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues.
- Death in Service/Life Assurance scheme.
- Free on-site parking at our offices.
Probationary and notice period:
- 6-month probation period with mid-term review
- Notice period is 3 months.
Closing Date for Applications 22nd March
The client requests no contact from agencies or media sales.
This role is essential in supporting the delivery of Battersea’s commitment to robust compliance with all legal and best practice regulations governing fundraising, animal welfare and grant-making. The post holder will do this by providing support to the Compliance Monitoring Manager, helping to deliver advice, guidance, training, monitoring and reporting to the various internal teams and external agencies.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 1st April 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 9-10th April 2026
For more information about the role, please download our Recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
-
As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.


