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Age UK is hiring a Philanthropy Lead! We are delighted to be recruiting for this brand new role in Age UK's award-winning partnerships and philanthropy team. You'll be joining a team of c30 talented and dedicated colleagues working across philanthropy, corporate partnerships, trusts & foundations, statutory, all supported by a fantastic partnerships operations team. We work closely with colleagues in services to drive forward our restricted funding priorities and are well embedded within the charity.

It's an exciting time to join Age UK as we embark on a new income generation strategy to drive significant growth in income and impact, to end the crisis hiding in plain sight for older people.

We're looking for an experienced major donor fundraiser who has the passion, drive and strategic understanding to lead Age UK's Philanthropy programme. You will work to create a step change in philanthropy income & impact, aligned to Age UK's thematic priorities to tackle pensioner poverty, disconnection and health and care - locally, nationally and internationally. You will forge relationships to secure new donations and maintain existing donor relationships, whilst also leading and coaching a team you have the opportunity to recruit and build yourself.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Last date for applications Monday 17^th November 2025. Interviews for shortlisted applicants will take place via Teams on Tuesday 25^th and Wednesday 26^th November.

Age UK internal grade: 4L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Significant experience of developing philanthropy strategy, implementing major donor programmes and meeting annual income targets. A, I, P
• Significant experience of driving a pipeline of opportunities forward, making 7+-figure asks and supporting senior colleagues and volunteers to participate in the ask process. A, I P
• Proven outstanding donor-facing and relationship management skills with the demonstrable ability to communicate, influence, and negotiate successfully at the most senior level with donors and colleagues. A, I, P
• Experience of managing teams of fundraisers to work at pace to achieve targets and build long-term relationships with donors. A, I
• Proven success developing complex restricted funding bids that have secured six and seven figure multi-year investment from individuals. I, P

Skills and knowledge

• Confident when speaking to external stakeholders with the ability to influence at all levels, including senior business people and celebrities. I
• Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. A, I
• Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences - up to board level. A, I, P
• High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I, P
• Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, P
• Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. I, P

Personal attributes

• A passion to join Age UK in supporting older people and a belief the support from major donors is critical to achieving our strategic goals. A, I
• A high degree of diplomacy, tact and confidence. I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of working with public fundraising teams to drive philanthropy and legacy prospecting. I, P
• Experience in developing and delivering major appeals/ campaign fundraising. I, P
• Experience in project management, reporting and analysing results. I

Skills and knowledge:

• Sound administration skills, including a good working knowledge of MS Office products and databases. I, T

Personal attributes

• A collaborative approach and the ability to work effectively with internal stakeholders in the wider Fundraising division and most other teams within the Age UK. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page). 

Work experience at Unifrog

In 2022, we launched the Unifrog Placements tool with just a few schools and colleges, and it’s now being used by over 45% of UK schools and has facilitated over 350,000 placements since its launch. The Placements tool makes it quick and easy for schools and colleges to administer work experience, virtual work experience (VWEX), work shadowing, and internships, all in one central place on the Unifrog platform. The more schools that sign up to and get started with Placements, the closer we can get to levelling the playing field for all students.

What you’ll do

As the Work Experience Lead, you will provide outstanding customer support for school and college partners using our Placements tool. You’ll be the first point of contact for any queries about the tool, resolving any issues partners, parents or employers have with the process. You’ll also be responsible for training individuals, tracking the engagement and impact of the Placements tool across our partner schools. You’ll be keeping Account Managers up to speed on this throughout the academic year.

Key responsibilities:

• Manage incoming queries about our Placements tool via phone call and email.

• Keep Salesforce records up to date after any interactions with partner schools and colleges.

• Continually suggest and streamline our Work Experience processes using feedback from our partners.

• Analyse engagement data, trends and notable issues on Placements usage and share this data with Account Managers and the wider UK management team.

Additional responsibilities:

• Proactively look for opportunities to continue improving our platform and support of Work Experience within schools and colleges. For example, reviewing survey responses to identify potential tweaks or process improvements. 

• Support the UK Partner Success Team during busy periods, e.g., uploading school data onto the platform and troubleshooting any issues partner schools and colleges are experiencing.

• Proactively work to foster a sense of community amongst our Unifrog partners and consider how we can promote the sharing and embedding of Unifrog best practice. 

Working together
 

You’ll work alongside the Partner Success Leads and the wider UK schools and colleges team. You’ll also have contact with our Data, Marketing, and Finance teams.

You’ll report to the Head of Partner Success.

What we’re looking for

• Strong communication skills - both written and over the phone.

• Solid training skills, ability to hold training meetings with partners virtually.

• Proven track record of excellent customer service.

• Proficient in data analysis and Excel.

• Active listening skills.

• Keen attention to detail.

• Strong organisational skills.

• Interest in the education sector is an advantage, but not essential.

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £34,890 per annum (Grade A).

• Full-time.

• Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact our Recruitment Lead (details on our jobs page). 

• We can only consider candidates who have the right to work in the UK.

Application process  

Deadline: 10:00am (GMT) on Friday 14th November 2025.

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

  • i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
     

  • ii. There is a new policy update from the government about delivering Work Experience, and this has generated lots of queries from both partners and internal team members. How would you go about ensuring everyone has the information they need in this scenario? (250 words)

• iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of the Placements tool. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)

Stage 2: Phone task (15 minutes) 

Stage 3: Video call interview (1 hour) 
 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
   

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th November.
   

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
   

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
   

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
   

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Worker
Post no: 655
Location: Luton Wellbeing Centre, Dumfries Street, Luton
Contract type: Permanent
Hours: 7 hours per week, Tuesday (4.5 hours group facilitation + 2.5 hours admin)
Salary: £23,492.03 per annum, FTE (£4,444.44 per annum actual)

We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who use own lived experience of mental health difficulties to support others on their recovery journey through the facilitation of group based, peer support.

Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.

Service Delivery

• Facilitate Peer Support groups and ensure outcomes which support individuals
• with mental health and wellbeing needs across Luton in line with Mind BLMK’s agreed peer support model and service’s KPIs and contract requirements.
• To support the Service Manager, when required, by assessing individual’s suitability for attending the peer support service in the line with the organisations Access to Services process.
• Signpost individuals to wider services and encourage and support people to access local activities and community services.
• Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted. Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
• Work closely with Service Manager to ensure that our peer support service meet the needs of Luton’s diverse community.
• Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Tuesday 18th November 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title:Kent Infant Feeding Project Coordinator

Contract/Job type: Fixed term to 1st January 2029

Contract Type: Full time

Hours per week: 35 hours per week

Location: Home based with travel around the Kent region

Salary:£24,500 FTE

Closing date:                                 Monday 17thNovember 2025

Interview date:                               Interviews will be conducted week commencing 17th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Project Coordinator role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support to the infant feeding peer supporters and project team, ensuring the service runs efficiently and effectively and leading on the delivery of the post discharge contacts to families within Kent.

Your role will include: 

· Extensively advertise service and recruit volunteering opportunities using a variety of platforms including social media and locally.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Have a good understanding of each of the regions within the projects the community groups and the hospitals in which our staff and volunteers offer support. 

· Collate and enter all information as and when necessary, into the Kent Infant Feeding database to ensure service users are registered on the system and touch points with the service users are logged. 

· Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns. To work on safeguarding cases as and when required.  

About you

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Experience of data collection and performing accurate data entry

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 15 November 2025

Contract status: Global post, full-time

Start date: December 2025

Contract duration: Permanent

Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States). 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.

The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.

You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.

You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.

We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management. 

At TLG, we are passionate about building an exceptional staff team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role presents an exciting opportunity for a motivated and purpose-driven leader to become our Head of Grants & Philanthropy.

This is a pivotal role where you will lead the growth of TLG’s philanthropic income, driving progress to reach ambitious six-figure targets year after year. You will shape and deliver a dynamic strategy to build a diverse and sustainable portfolio of income streams, including trusts and foundations, major donors, corporate partnerships, and legacy giving. A core focus will be creating and implementing an effective grants strategy to grow and maximise voluntary income from trusts and foundations. The funding you secure will be essential to sustaining TLG’s operations and enabling future growth.

As Head of Grants & Philanthropy, you will work closely with TLG’s Directors, colleagues across the organisation, and external partners to raise funds for innovative projects in the UK and support the expansion of our work internationally. You will also lead a small, talented team, inspiring and equipping them to develop each area of philanthropic income. Strong administrative skills and a commitment to harnessing AI for efficiency will be key, allowing you to focus on building relationships and sourcing new opportunities.

From crafting compelling applications to driving strategic development, this role places you at the heart of our mission to bring fullness of life to every child, no matter what struggles they face. If you are an experienced, innovative leader with a passion for making a difference, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 37.5 per hours week (full-time). Open to part-time for the right candidate.

Closing Date: Thursday 20th November

Initial Interviews: Thursday 27th November – Online

Final Interviews: Tuesday 9th December – at our National Support Centre in West Yorkshire

Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team covers the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• SQL (SSIS, SSRS) knowledge
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience

Closing date for applications: 9:00 on Wednesday 19th November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the role

This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation. 

Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About you

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others
• Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Main purpose of job:

To manage three key aspects of CARA’s service: 

· New referrals into CARA

· Counselling waiting lists and allocation to a counsellor

· CARA’s client database

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £37,411 – £39,261 per annum, pro-rata.

Hours: 35 hours per week, with some flexibility possible.  

Contract: This is a permanent contract.

Place of work: CARA premises in Colchester and some remote home working.  Some travel to other locations in Essex may be necessary.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  9am on Wednesday 26th November 2025

Interviews:  Tuesday 2nd December 2025

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:

- Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.

- Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.

- Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.

This role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.

The First Contact Navigator project is a shared project with our sister centres, SERICC and SOS Rape Crisis, so the post holder will liaise closely with colleagues in those centres.

Main Responsibilities

Line management and team support

· To line manage CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.

· To support CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, working alongside them where necessary, and covering these roles during annual leave and other absences.

· To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.

· To liaise with CARA’s other teams and more widely with Synergy East teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.

· To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Service development

· To work with CARA’s Information and Referrals Co-ordinator, First Contact Navigators, Allocations Co-ordinators, Head of Operations, CEO, and our four team Managers to refine and develop CARA’s referrals and allocations processes.

· To oversee and update CARA’s counselling waiting lists, working with the Allocations Co-ordinators, and leading regular meetings to review waiting times, pushing forwards actions to reduce these wherever possible.

· To oversee and update the CARA map of service delivery ensuring we have an accurate picture of client sessions across our therapy teams.

· To develop expertise in our purpose-designed client database, ensuring the team are fully trained in its use and working with the Senior Leadership Team and Synergy Partners to ensure client data is kept up to date.

· Working with the CEO, Head of Operations and Information and Referrals Co-ordinator to represent CARA at meetings, making presentations about our work.

General 

· To work flexible hours, including some evening work and occasional weekends.

· To participate in CARA team meetings, supervision, training and development. 

· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

· To raise awareness of sexual violence and its impact in the community and within other agencies.

· To keep appropriate records in accordance with CARA policies and procedures.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To be administratively self-servicing.

· To report to the Senior Leadership Team and Trustees as required, including the production of regular written reports and verbal reports.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Are you interested in meeting people and building relationships with supporters?   As a Community and Events Fundraiser for MyVision Oxfordshire, you will play an integral part of the fundraising team, leading on our work with supporters in the community and supporting the team to fulfil its income targets.

MyVision Oxfordshire is a long-established charity supporting anyone in the county living with sight loss.  We provide a range of services across Oxfordshire including information and advice, equipment provision, technology training, befriending, clubs and groups, children's events and much more.

This is a key role to develop and implement strategies to raise funds through community engagement and events. You will work with our fundraising team to identify opportunities, build relationships, and execute fundraising initiatives that support MyVision Oxfordshire’s objective of supporting visually impaired people in the county.

Location: Remote UK

Closing Date: November 13th, 2025 (12PM GMT)

Work summary

• Full time - 5 days per week

• The candidate must understand and have familiarity with US 501(c)3 finances and reporting requirements.

About The Role

Climate Catalyst  is dedicated to galvanising the collective power of business, investors and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5C. We are looking for a Finance & Operations Manager, to join our People + Operations team. This role is a full time position and reports to the Director of People + Operations. 

This is a mission critical role that helps us build seamless, smart, and compliant operations for our organisation. The overall remit of this role is to:

1. Support on key aspects of financial management across budget development and forecasting, monthly reporting, and managing our external finance partners.

2. Managing domestic and international payroll via our employment partners, and managing vendors and contracting. 

3. Support on general operations across systems and software administration, and compliance practices.

Financial Management + Forecasting

• Support work on annual and multi-year budget forecasts, based on programming needs and organizational trajectory 

• Develop and maintain budget forecasting tools for departments to manage their annual budgets, to help inform strategic decision-making

• Manage organization’s cash flow to ensure financial stability across restricted and unrestricted funding

• Allocate staff, program, and operational costs to appropriate grants and work with finance partners to create budget systems to assign and track that spend

• Oversee work of our external bookkeeping and accounting partner–Jitasa–and serve as their main point person

• Develop cost types and appropriate coding for all expenses, and manage correct use of them

• Ensure all expense policies and internal controls are in line with best practices, up to date, clear and accessible to staff, and consistently referenced

Payroll + Vendor Payment

• Oversee and execute payroll cycles for all employees and contractors, through our domestic and international PEO, and vendor management platform

• Oversee  relevant local and state taxes and reporting, in line with US PEO requirements

• Responsible for payroll administration such as new hire documentation and processing standard payroll on a monthly basis and any payroll changes

• Manage contracting process, liaising with outside legal counsel when required

• Get vendors, contractors and new contracts set up in our contract management system

• Run due diligence processes in accordance with our due diligence policy

• Ensure and execute reimbursements for all employees in line with expense policies

• Prepare and issue any relevant tax documents for vendors and contractors

Funder Engagement + Reporting

• Work with the fundraising team to develop programme budgets for proposals 

• Manage financial reporting requirements during and at the end of each grant cycle

• Review draft donor agreements prior to legal, and set up grants in Climate Catalyst systems to allocate staff time and expenses accordingly

Annual Reporting + Compliance

• Support the Board Treasurer, CEO, and Jitasa in coordination of annual reporting to relevant authorities 

• Support annual audit preparation by serving as the internal coordinator for all requirements and documents as requested by auditors

Business Operations + Additional Support

• Manage all software and team systems, including access, permissions, and renewals

• Ensure all systems and data are managed in compliance with GDPR and other data protection legislation

• Ensure team data protection policies are up to date, relevant and adhered to

• Serve as the main point of contact to Climate Catalyst’s insurance broker and manage insurance policies – ensuring all policies are clearly accessible and paid in a timely fashion.

• Fill out and maintain all relevant lobbying documentation for the US, Europe, and any other relevant jurisdictions

• Ensure that all policies, trademarking, and terms of service are up to date on our website

• Support in material development for Board budget presentations

• Manage existing technology and equipment inventory and procure new equipment for all new hires and support in onboarding and offboarding as required

• Identify and implement systems and process improvements to enhance operational efficiency

What You Would Bring

• Strong budgeting, expense management, forecasting and financial planning & reporting skills 

• Experience in vendor and contract management as well as efficiency improvements 

• An understanding of compliance and regulatory requirements including but not limited to tax regulations and contract and legal risk management 

• Proficiency in managing financial and operational software

How You Work

• Ability to manage work streams independently

• Cross-functional collaboration across various departments 

• Clear and precise communication 

• Ability to navigate organizational change 

• Eager to collaborate and solve challenges

• Team player and true champion of your colleagues

Applications

To apply, please upload a brief cover letter outlining interest in the role and your CV to this application page. The deadline for applications is November 13th, 2025. We are keen to fill this position soon and will start reviewing applications on a rolling basis and may begin interviewing before the application deadline. If this role excites you, we encourage you to apply as soon as possible.

We value authenticity! Please prepare your application and interview responses yourself, without using AI tools.

Compensation + Benefits

The starting salary for this role is £53,900.

Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development fund, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on that is to build a diverse team made up of people with varying backgrounds, experiences, and perspectives. We encourage people from historically marginalised and currently under-represented groups in the climate movement, to apply to work with us.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination against all qualified applicants and employees based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veterans' status, or any other basis protected by applicable law.

Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.

You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.

A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.

Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Please note this is a fixed term contract for up to 12 months

Closing date for applications: 9:00 on Wednesday 12 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

Location: North East London

Contract: Full Time, Permanent – 37.5 hours

Salary: £27,900pa to £29,700pa – depending on experience

Closing Date: Wednesday 26th November 

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Asylum Aid is seeking a solicitor and IAAS-accredited senior caseworker to join its Public Law team, with experience in immigration legal aid, judicial review, and asylum and human rights law. The role involves managing a complex caseload of asylum, trafficking, human rights, and public law claims, providing high-quality legal advice and representation, and conducting judicial review challenges in the Administrative Court and Upper Tribunal. The successful candidate will work closely with the Public Law Supervisor and the Director of Legal Casework to ensure that individual cases are handled effectively while also identifying systemic issues suitable for strategic litigation to achieve broader impact.

In addition to casework, the postholder will contribute to the strategic development of Asylum Aid’s public law work by supervising junior staff, providing training on judicial review procedures, and collaborating with colleagues on internal strategy discussions. They will also engage with external stakeholders and other sector organisations to represent Asylum Aid, contribute to policy discussions, and develop initiatives aimed at increasing the effectiveness of public law challenges. The role requires experience of managing legal aid cases, using case management systems, and complying with regulatory requirements, including applying for and extending legal aid certificates and submitting claims for payment.

The position requires resilience, empathy, and strong organisational skills, as it involves working with vulnerable clients and exposure to distressing material. Candidates should demonstrate knowledge of self-care principles and the ability to support colleagues in maintaining wellbeing in an intense working environment. Excellent communication skills, the ability to work autonomously, and a commitment to equality, diversity, and inclusion are essential. This is a unique opportunity to contribute to both individual client outcomes and wider systemic change, influencing the growth of the Public Law team and advancing Asylum Aid’s mission to protect and support refugees, asylum seekers, and survivors of trafficking and human rights violations.