Administrator Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our mission is to beat blood cancer within a generation. Clinical trials play an important part in finding more effective and kinder treatments that support this aim. We are looking for a registered nurse to join us as a Clinical Trials Support Nurse in our innovative Clinical Trials Support Service. You’ll be delivering high quality information and support to those looking to enter a blood cancer clinical trial. This role will bring huge value to the blood cancer community.
Ideally, you’ll have extensive haemato-oncology experience either as a research / clinical trials / specialist nurse.
We welcome applications to work full time or part time(minimum 28 hours and or job share, please specify the hours you wish to work in your cover letter.
Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion.
We are Blood Cancer UK, and we want to change the world for all blood cancer patients. Every year we stop more people dying of blood cancer and...
Read moreThe client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
To support Children with Cancer UK (the Charity) with excellent supporter care, effective data entry, batching, banking and thanking donations and also provide administration for team enquiries. The majority of the role will be to process supporter donations accurately and quickly, plus be the first point of contact for supporter queries to the charity via phone, email and in writing.
Children with Cancer UK is the leading national children's charity dedicated to the fight against childhood cancer.&n...
Read moreThe client requests no contact from agencies or media sales.
Are you a HR professional that is data driven?
I am working with a prestigious educational provider who has 700 employees across the organisation.
My client is looking for to recruit a HR Database Administrator. This is a 12 month fixed term contract covering maternity leave working 40 hours per week.
They offer a flexible working approach with 3 days in their Harrow office & 2 days hybrid working.
Salary & Benefits
- £30,000 per annum depending on skills, knowledge, and experience.
- Pension contribution of 6%
- Employee Assistance Programme
- Free lunch when working onsite.
- Generous annual leave entitlement: 30 days paid holiday (including bank holidays)
Role
The purpose of the role is to provide a responsive, high quality HR service with a particular focus on HR Systems and processes.
Duties
- Maintain and update employee information within the HR database, accurately adding starters, making amendments and administering the leaver process as required.
- Assist with the maintenance of all HR related databases, analysing data, ensuring data integrity and running queries.
- Assist with the reporting of Government Statistics throughout the year.
- Run the three month gap report monthly to ensure compliance.
- Produce and analyse absence reports as requested and provide HRMs with management information relevant to their departments as required.
- Assist the HRM (Systems) with the monthly payroll reconciliation report analysing anomalies and correcting information.
- Responsible for reviewing the relevant pre-employment and vetting documentation provided by departmental managers or directly from external companies and agencies.
- Ensure all recruitment and safeguarding checks for teaching staff are carried out in time for the start of the term or academic year.
- Prepare employment contracts for newly appointed staff.
- Support the production of annual pay letters from the payroll and/or HR database.
- Provide general HR Administrative support to the HR team.
- Co-ordinate Occupational Health Clinics as required throughout the year.
- Support the HR Administrators in processing advertisements on the company website and
- external recruitment sites and liaising with recruitment agencies as directed by the Recruitment and Development Manager.
- Complete pre-employment checks such as reference and right to work in the UK checks, DBS checks and risk assessments as needed during busier times.
- Liaise closely with payroll in relation to new starters, leavers and any employee changes,
- Assist the HR Administrators in monitoring the recruitment inbox, monitoring and updating the recruitment portal, and responding to enquiries.
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan...
Read moreI am delighted to be working with a fantastic mental health organisation in search of a Senior Administrator. This is an immediate start, full-time, London based hybrid role until the end of May 2024. As Senior Administrator will be responsible for the administration of specific pieces of work and general responsibility for the operational delivery of ad hoc business support functions.
Main duties & accountabilities:
Business Operations
Liaise with colleagues and facilities for the smooth running of charity facilities and office space ensuring arrangements are in place for and including those delivered by the Executive Assistant: (travel booking, meeting room bookings, first point of contact via telephone and in person, post and supplies and other tasks as required)
Liaise with our IT supplier, on any ad hoc requests or IT issues including fortnightly meetings about current tickets and a monthly catch-up meeting with our service manager.
Manage the logistics of the monthly team meeting including liaison with facilities on the room booking requirements and confirmations.
Attend Finance & Operations fortnightly team meetings and complete any actions identified.
Recruitment / HR
To administer the recruitment process of two Grant Programmes Officers, facilitating the information flow between our recruitment consultants, panel and candidates through to completion.
To extract the information from individual Personal Development Plans into a single document of learning required.
Assist with any on/off boarding requirements in the period.
Governance
To support the Executive Assistant with board meeting preparation and paperwork where required
If you have the above skills and experience and are immediately available, please apply online today. I would love to have a conversation with you!
Harris Hill have an exceptional and extensive record of providing the charity and not-for-profit sector with high quality recruitment solu...
Read moreThis is a full-time, permanent contract. Flexible, mostly working from home, with an occasional day in the office a month. The salary is £32,760 per annum. The organisation offers great employee benefits which includes pension scheme, private medical insurance, and continuous Professional Development.This professional Membership body is recruiting a new Events Registrations and Support Administrator. You will be using events software to produce registration pages and delegate confirmation emails. Marketing tools will also assist you in producing mailings, bulletins and social media posts.
To be considered for this Events Registrations and Support Administrator role:
- Demonstrate experience processing high volume registrations for events
- Experience using event management software
- A background working for a Membership professional body
- Ability to work in a fast paced environment with conflicting deadlines
If this sounds like the role for you then we would be keen to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan...
Read moreTheatres Trust, the national advisory body for theatres, is looking for an Administrator. This is a full-time, fixed-term 12- month contract beginning in June 2024, with the opportunity to potentially extend. You will provide excellent communication and organisational skills across a number of teams: advisory, fundraising, operations, and event coordination.
The position will be line-managed by the General Manager. You will provide general administration and event coordination support across all areas of the organisation. In addition, you will work with the Development Director to monitor and administer Theatres Trust’s memberships and fundraising research, and with the Advisers, to provide administrative support for planning consultations, policy responses, and the grants programme.
You will have excellent communication and organisation skills, have an outgoing, resilient, conscientious approach to your work, and possess proficient IT skills.
You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new 3-year strategy. The role offers an opportunity to play a key role in supporting the staff team and trustees within the organisation to deliver on our objectives and make a difference to the UK’s theatres.
We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.
Salary - £23,400 - £26,400 dependent on experience, plus generous holiday, and pension package.
The role is suitable for job share applications and we can also offer hybrid working options.
Due to certain responsibilities of the role, successful candidates will need to be based within a reasonable distance of our London office. You will be required to attend the office for at least two days each week.
Deadline for applications: Midday Friday 12 April 2024.
Interviews will take place at the Theatres Trust offices on Wed 24 April 2024.
To apply, please download the Application Form and Job Pack from the Trust's website.
The client requests no contact from agencies or media sales.
Finance and Operations Administrator | £30,000 - £35,000 + benefits
London (Full Time: 3 - 4 days office-based + remote working) | Permanent
The Human Dignity Trust (HDT) is a London-based legal charity that provides technical legal assistance to defend the human rights of LGBT people globally. HDT are embarking on an exciting growth phase, thanks to significant successes in the organisation's work in strategic human rights litigation and legislative reform in countries that criminalise LGBT people.
The steady growth in the organisation has driven organisational change and the opportunity to hire a newly created Operations Team, of which the Finance and Operations Administrator will be key.
The Finance and Operations Administrator will provide finance and administrative support on a range of business activities, reporting to the newly appointed Head of Finance and Operations and working alongside the new HR and Facilities Manager. The role will support a range of finance and office management functions and support the streamlining of work to drive efficiencies across HDT.
Key Responsibilities:
- Finance Administration: Process all AP/AR transactions, expenses, payment runs, journals, and reconcile balance sheets; support Head of Finance and Operations with finance committee presentations, spreadsheets, and financial reports; identify ways to streamline finance processes and finance systems.
- Corporate Support: Coordinate and provide secretarial functions for Board and Sub-Committee meetings including taking and distributing minutes; register/de-register trustees (Companies House / Charity Commission); provide CEO support including diary management, meeting schedules and correspondence.
- Office Support: Support for all office facilities, equipment, and supplies; manage day-to-day IT systems, liaising with external IT supplier; first point of contact for enquires; maintain all office procedures including data entry, document, travel booking and file management; support HR and Facilities manager with HR database matters and HR reporting.
What you'll offer us:
- Significant experience of providing finance and office administration support to a busy team, and ideally working towards a finance qualification (AAT / ACCA / CIMA)
- Working knowledge of finance systems and processes in a small organisation
- Proven experience of using office IT systems, CRM, and troubleshooting basic problems
- Knowledge of data protection legislation and its application in practice
- Excellent written and spoken English and effective all-round communication skills
- Ability to communicate pro-actively with staff at all levels including the Board and Trustees
- Initiative, adaptability, and ability to work independently, with minimum supervision.
- Alignment with HDT's core purpose and the global LGBT human rights movement
What we'll offer you:
- 25 days annual leave + bank holidays, closure days over Christmas and a PRIDE day
- Hybrid and flexible working plus option for nomadic working
- Enhanced parental leave and pay, and sickness absence
- Discretionary top up to 7% employer pension contribution
- Cycle to work scheme
- Desirable Central London office
Application Process:
- We are working at pace, and CVs will be reviewed on an ongoing basis.
- Early applications are highly encouraged as HDT interviews will commence ASAP.
- HDT are working exclusively with Pro-Finance and any 3rd party CVs will be forwarded accordingly.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
FIXED-TERM, FULL-TIME JOB VACANCY
OPERATIONS ADMINISTRATOR
Operations Department
London Office
Application Deadline: Open Until Filled
The Operations Department of Human Rights Watch (HRW) is seeking applicants for the position of Operations Administrator to provide day-to-day support in ensuring the smooth and efficient running of HRW’s London office and supporting staff in the United Kingdom. This is a one-year fixed-term, full-time position at 40 hours per week for parental leave coverage. This position is based in the London, and reports to the Director for European Operations, based in Geneva, Switzerland.
The successful candidate may have the option to work remotely, but will be expected to work from the office about 2-3 days a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.
Responsibilities:
Finance
1. Act as the local Finance representative and assist with the implementation of Finance policies locally;
2. Answer and assist staff with finance queries;
3. Manage the bank accounts and cash flows for HRW London and for the UK Charitable Trust;
4. Establish and monitor the London office budget;
5. Record all monthly financial activity into the organization’s financial system’
6. Process financial transactions, including payroll, pensions, monthly bill payments, expense reimbursements and disbursements;
7. Run internal and external financial reports;
8. Process and track expenditures and revenue transactions;
9. Assist actively in preparing accounts analysis, soft closures, quarterly closes and year-end closes;
10. Work with financial service vendors such as auditors, accountants and governmental tax offices;
11. Plan prepare and coordinate with relevant stakeholders the annual audits of the UK entities; and
12. Complete local tax requirements.
Legal/Governance
1. Handle issues in relation to HRW’s legal, branch and charitable status;
2. Ensure compliance with local laws, and liaise with general counsel on issues related to corporate and governance laws, labor laws, charity, health and safety laws etc.;
3. In collaboration with the Finance Manager for Europe coordinate Board meetings of the UK Charitable Trust, liaise with board members, prepare and distribute all necessary documents, take minutes, and carry out other administrative duties related to Board coordination;
4. Ensure all entity information is updated on HRW’s entities database;
5. Work in coordination with the Director for European Operations and Finance to prepare inter-company transfers, and payment schedules; and
6. Process, track, and file inter-company transfers.
Human Resources
1. Act as the local HR representative and assist with the implementation of HR policies locally;
2. Respond to staff on general HR queries;
3. Maintain a good understanding and working knowledge of and compliance with local employment laws;
4. Assist with the recruitment, on-boarding and departure of local staff, fellows, consultants and interns;
5. Administer and process local employee payroll, pensions, health benefits and insurance;
6. Liaise and assist HR staff in headquarters with legal and HR audit issues locally;
7. Assist with updating the local Employee handbook with changes in local laws;
8. Liaise with local government offices, insurance and pension providers and other HR service providers;
9. Research and assist with immigration, visas and relocation of employees; and
10. Maintain a unified filing system and attendance management database.
Facilities Administration
1. Maintain the smooth and effective functioning of the office;
2. Handle general office maintenance and facilities issues;
3. Liaise with the landlord on issues relating to the premises;
4. Engage suppliers and providers and negotiate commercial and services contracts in a cost-effective manner;
5. Oversee office moves, configuration and space sourcing;
6. Answer general post, email and telephone enquiries;
7. Coordinate office social events and related logistics;
8. Maintain office security and protocols; and
9. Ensure office safety standards are in compliance with local regulations.
Information Technology
1. Liaise with IT/helpdesk to troubleshoot computer problems and back up and update network files as necessary; and
2. Liaise with IT or local phone service and internet provider to troubleshoot phone and internet problems.
Other
1. Carry out other duties as necessary.
Qualifications:
Education: A bachelor’s degree or equivalent training in business administration, nonprofit management, human resources, international relations, or a related field is required.
Experience: A minimum of three (3) years of operations or administrative experience, preferably in a global organization, is required. Experience in accounting, bookkeeping, nonprofit management, and/or human resources is highly desirable.
Related Skills and Knowledge:
1. Excellent organizational, administrative, analytical, and financial skills are required.
2. Excellent interpersonal skills, enthusiasm, and attention to detail are required.
3. Self-motivation and the ability to take initiative, prioritize with minimal supervision, problem solve, and work independently as well as function as a member of a team with staff in multiple locations globally are required.
4. Ability to work well under pressure while juggling multiple tasks simultaneously and working effectively toward deadlines is required.
5. Excellent oral and written communication skills in English is required; proficiency in additional languages is a plus.
6. Proficiency in computer packages including MS Office applications is required.
7. Good judgment, discretion and the ability to maintain confidentiality are essential.
Other:Applicants for this position must possess current UK work authorization.
Salary and Benefits:HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits.
How to Apply: Please apply immediately by visiting our online job portal and attaching a letter of interest and resume/CV. Applications will be reviewed on a rolling basis. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.
Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
The client requests no contact from agencies or media sales.
We are looking for someone with excellent IT skills able to work as an administrator with efficiency and precision. You should have experience of handling payment systems and working remotely and enjoy interacting with our members and building relationships. You will enjoy working as part of a small and highly agile team and be able to follow instructions and established protocols in an accurate and timely manner. You should be self-motivated, able to work alone, but understand the impact of your work on others.
The successful candidate will be very much part of a team, supporting the Membership Manager and working alongside our other Membership Administrators, Creative Director, Business Manager and Bookkeeper. Although you will be working remotely (from home), the team works very closely together online, via zoom, chat and email.
Finally, we need you to be available to work during office hours, spreading your 21 working hours over 4 days. Ideally we would also like the successful candidate to be in a position to expand the number of hours they can commit to the role, as and when the organisation grows. Full training will be given.
AccessArt works to inspire & enable high quality visual arts teaching, learning & practice. We are a UK Registered Charity and a member...
Read moreThe client requests no contact from agencies or media sales.
Centre Manager (maternity cover)
Are you passionate about transforming the lives and life chances of children and families in the name of Jesus? We are seeking a friendly, highly organised and capable manager to inspire and lead during a maternity cover period.
Salary: £30,000 - £33,500 FTE (dependent on experience)
Hours: 40 FTE (will consider 4 days for the right applicant)
Location: Fern Street Family Centre, Fern Street, London E3 3PS
About us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s East End. Together we are God's family in Bow, seeking to share God’s love in our local community and see lives transformed as we follow the way of Jesus.
In 2014, we established the Fern Street Family centre with a vision to see Jesus's promise of 'life to the full' (John 10:10) become reality for disadvantaged and vulnerable children and their families in Bow, East London. Together, we work with our local community to see the lives and life chances of children and their families change for the better.
Our work is an evolving response to the challenges faced by children and families in Bow. We offer safe and stimulating spaces for children to play and learn and for parents to strengthen their relationship with their children. We do this through a mix of group and one-to-one support for parents and carers, an English language programme for migrant parents, early learning and play activities, a food pantry, out-of-school and holiday clubs for school-aged children and lots more! Alongside it all we aim to bring families in our community together, breaking isolation and building a more connected Bow.
In all we do we keep our eyes fixed on Jesus and hold onto his promise of hope, wholeness, restored relationships, justice and realised potential for children and families in our local area.
Role Overview
As Family Centre Manager you will play a vital role in the leadership of our church and charity’s community ministry to local children aged 0-11 and their families. Based out of our dedicated family centre, you will be responsible for leading a committed team of staff and volunteers to deliver a holistic programme of support and activities that meets local needs and reflects our Christian values and mission.
You will co-ordinate the day-to-day delivery of the centre’s activities and services, ensuring that delivery is responsive to the views and needs of local parents, carers and children while meeting the contractual requirements of our funders, and ensuring that staff and volunteers are working effectively to support positive outcomes for children and families.
Working with the Fern Street Steering Group, you will also help maintain the centre’s long-term sustainability, this will include maintaining existing partnerships, oversee fundraising efforts and ensuring that adequate resources (people, finances, in-kind) are available to support current and future areas of activity. This will also involve maintaining and developing strong engagement of the congregation and wider staff team of All Hallows Bow church in the ministry of the centre.
You will also take responsibility for overseeing Fern Street Family Centre’s spiritual life and mission - by nurturing a healthy team culture of prayer and mutual support and ensuring that our Christian values and mission are embedded throughout our work.
This is a diverse role that shapes around the passions and skills of the right candidate and offers plenty of opportunities for hands-on involvement with children and families alongside the role’s core leadership and management responsibilities.
We are committed to facilitating a smooth and supportive transition and the successful candidate will have a full handover with the current Centre Manager.
About you
You will be a friendly and capable leader with experience of delivering quality programmes of learning, play and/or support for children and families. You will be passionate about transforming the lives of disadvantaged families, with an understanding of safeguarding principles in relation to children and vulnerable adults. You will have experience of managing projects and people to achieve key project outcomes on time and to budget.A degree or significant experience in social work, community development, mental health, education, youth work, child development or similar field is desirable.
Benefits
- 25 days annual leave pro rata plus public holidays
- 3 additional spiritual retreat days offered per year
- Auto-enrolment for Church Workers Pension Scheme with 5% Employer pension contribution and 3% personal contribution
- Discounted purchases in the Ahaba cafe
- Flexible working considered including potential part-time opportunity of 4 days/week
How to apply
Please notes, there is a genuine occupational requirement that the postholder is a practising Christian, with a vibrant and active Christian faith.
All Hallows Bow is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This role will be offered on the condition that the applicant undergoes a satisfactory enhanced DBS check and provides satisfactory references.
For more information please see the attached Information Pack and Job Description/Person Specification
To apply, please email your CV and completed application form to us by April 8th at 9am
About Us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s Ea...
Read moreThe client requests no contact from agencies or media sales.
Are you looking for a new Contract role? Do you want to use your administration and customer service experience to support one of the UKs largest charities?
We are looking for a Membership Services Advisor to to join our Membership Services team at the Royal British Legion on a 12 month Fixed Term Contract.
Part of our Membership Directorate, this team provide key front line support to our members and branches, acting as the first port of a call for enquiries, complaints, issues and feedback.
Our 200,000 strong membership plays a vital role in supporting the work of RBL. Members build relationships. They share experiences with people, and have a say in the way we run. But most importantly, membership exists so our Armed Forces family has friends and allies standing by them in every community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Services Advisor will play a crucial role in ensuring that our members receive outstanding customer service, ensuring a high level of customer satisfaction and positive outcomes at each interaction.
Key responsibilities of the role include:
- Handle member enquiries, answering questions and queries in person, by email over the phone, by post and online
- Monitor, prioritise and respond to member administrative issues, ensuring that each is fully resolved
- Maintain member, branch and county records on the database, ensuring that all data is accurate and up to date
- Monitor automatic updates and changes to member records
- Build positive relationships with members, particularly branch and county volunteers to make them feel valued and inspired
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Tuesday 24th March 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Full time – working 37.5 hours per week
Salary: From £26,000
Line managed by: Business & Operations Manager
Responsible for line managing: n/a
Location: London, UK (hybrid – at least 2 day a week in office)
About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 150 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Maintaining and building from our expertise in humanitarian security risk management
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities.
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need
For more information, visit: www.gisf.ngo
What We Offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The Job
The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events.
Job Description
- Maintain GISF publications stock and storage
- Support with project mail outs
- Support with event logistics and organisation
- Maintain and distribute GISF promotional and marketing stock
- Support with membership database updates
- Support with grant opportunity identification
- Office Manual and Employee Handbook Updates
- Coordinate GISF meetings, including booking meeting rooms
- Travel bookings for GISF Team and events
- Support emergency deployment of staff responding to crises
- Support with managing IT provider
- Liaise with London office property manager on behalf of the team
- Maintaining filing system on cloud server
- Support with consultancy contracts and all staff recruitment
- Provide administrative support to GISF’s governance bodies
- Provide general administrative support to the team
Person Specification
Essential Skills/Experience
- Some experience in a similar administrative role
- Able to work on own initiative – a self-starter
- Able to work virtually as part of an already existing team
- IT-literate, with good knowledge of Microsoft Word and Excel and Office 365
- Good communication skills and strong written and spoken English
- An eye for detail and a systematic approach to work
- Ability to handle confidential information
Desirable
- Knowledge of CRM systems (Salesforce)
- Previous experience in the charity sector
GISF is a dynamic member organisation comprising over 150 International Non-Governmental Organisations (INGOs) worldwide. Our vision is clear: ...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Administrative Assistant of LUPUS UK, you will be assisting the Office Manager with the day-to-day management and smooth running of the National Office, including maintaining and ordering supplies and stock, making travel and accommodation arrangements, banking and database logging.
In addition, you will support your colleagues across the organisation including assisting with the moderation of the LUPUS UK online forum – HealthUnlocked; helping with simple editing tasks on the newsletter and LUPUS UK website, moderating our social media content, working on the telephone helpline and supporting fundraising/awareness raising events.
We are seeking a candidate who can work a 21-hour week spread over 3 or more days. We are a flexible employer, supporting hybrid working arrangements for many of our staff. Ideally, the candidate will be able to work predominantly from the office with an option to work from home occasionally. This role does require some occasional evening and weekend work with a generous overtime policy.
About LUPUS UK
LUPUS UK is the only registered national charity supporting people affected by the autoimmune disease lupus and assisting those approaching a diagnosis. Many people know little about lupus but we are providing information, campaigning for greater awareness and understanding, investing in ground-breaking research and funding Specialist Lupus Nurses in hospitals across the UK. Our vision is for a world where people with lupus can live full and active lives.
“I learned almost everything I know about lupus from LUPUS UK and that knowledge gave me the confidence to get control back in my life and do almost everything I used to be able to do including running. It also helped my husband, family and employer to know what lupus is and how we can make life work together.”
What we are looking for
- Someone with a positive can-do attitude and willingness to help, when necessary, with tasks outside of normal duties.
- Experience of working within a team, whether in a professional or personal capacity.
- Excellent written and verbal communication skills, with the ability to communicate effectively in a range of media.
- Well organised with good attention to detail.
- Pro-active approach to problem solving.
- Strong working knowledge of Microsoft Office applications including Word, Outlook, Powerpoint and Excel.
- Experience of using and maintaining databases
Benefits of working with us
- A comprehensive, tailored induction to your new role.
- As part of a small, flexible team, you will be able to develop and expand this role.
- Flexible working arrangements are possible, with some team members splitting time between the office and home working.
- Death-in-service cover (4x annual salary) after six months of employment completed.
- Learning and development opportunities to maximise your potential.
- Ownership of projects with visible personal impact.
- Working with a range of people from charity staff, volunteers, beneficiaries and funders.
The closing date for applications is 24th March 2024 but we will begin actively interviewing candidates prior to the closing date. Interviews will take place at our Romford office or via Zoom (where necessary).
We are looking forward to hearing from all interested candidates. To be considered for the position we strongly recommend submitting a short covering letter along with your CV, outlining why you are right for the role.
LUPUS UK is the national registered charity for people affected by the autoimmune disease lupus. The charity provides high quality information ...
Read moreThe client requests no contact from agencies or media sales.
Customer Services and Central Administration Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with some flexibility to work remotely
Salary: £36,309 - £42,085 per annum plus excellent benefits
Salary Band: Band F1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Our Customer Services and Central Administration team provides a high level of customer service and support to our supporters, volunteers, groups, members of the public and internal customers.
Our Customer Services and Central Administration Manager ensures that the team functions efficiently and effectively to deliver an excellent customer care service.
And ensures that the team are managed and developed to provide a high level of support. Organising a weekly rota that ensures all the elements of our Customer Services and Central Administration function are comprehensively covered.
The team aim to ensure our supporters, members of the MS Community and the general public have a great experience when coming into contact us. Putting in place continual new and improving processes and procedures to ensure the team’s agreed SLA’s and KPI’s are being met in line with our organisational goals.
The team also play an important role in promoting and responding to Gift Aid questions and queries and apply the scheme to any donations made by supporters. And taking and processing credit and debit card donations made via the telephone or online.
You’ll support the maintenance of our BACS and direct debit system and producing direct debit claims in line with BACS rules and regulations.
You’ll ensure that third party services are efficient and cost effective, continuously assessing their performance and building good relationships with the account managers.
Our Customer Services and Central Administration team also support our offices’ facilities and administration functions (including fire warden and first aider responsibilities – training will be provided).
There is a requirement to work in our London office (Finsbury Park, N4) and the roles do include some flexibility to work remotely during the working week based on the rota system.
We’re looking for the successful candidate to have:
- Experience of managing an organisational customer services team
- Experience of delivering an effective and progressive programme of customer service delivery to both internal and external customers
- Experience of proactively changing and continuously improving ways of working
- Experience of processing and the thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process including following set rules and regulations
- Experience of working with and to HMRC Gift Aid regulations and procedures
- Experience of managing and responding to complaints and feedback
- A proven track record of success in leading and managing a team of comparable size and complexity, to deliver high quality results
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Tuesday 26 March 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- gender
- race
- disability
- sexual orientation
- religion or belief
- pregnancy
- gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.