Advice information jobs

Age UK is offering an exciting new opportunity for a Head of Legal and Governance, to provide strategic leadership and operational oversight of Age UK's Legal, Governance and Procurement functions.

This influential role ensures the charity operates safely, legally, and efficiently, delivering value for money, mitigating risk, and supporting Age UK's mission and strategic aims and will play a key role as we bring our legal and procurement teams closer together. The post holder will oversee our governance function and the service we deliver to our Board of Trustees, their delegated committees and our commercial and charitable subsidiaries, with line management of the Senior Governance Manager, Procurement Manager and Legal Advisors.

Applicants must hold a current practising certificate (applications from barristers would be considered). Please note that the postholder will also act as our Company Secretary.

Please see role description for all responsibilities.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Please note: The advertised salary includes a market supplement. This market supplement reflects the current demand for professionals with skills in this area.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

* Demonstrable experience and success in leading and managing multidisciplined legal and contractual teams. A, I

* Experience of providing legal advice within a charity context, showing a deep understanding of charity law and grant/contractual agreements A, I

* Experience of delivering effective and efficient charity governance and services A, I

* Proven experience negotiating and contracting with external agencies and suppliers, including legal experts A, I

* Demonstrable experience of managing budgets A

* Experience leading the development and review of charity-wide policies, procedures, contracts and guidance A, I

Skills and knowledge

* High level of numerical, business planning, monitoring, and budgeting control skills I

* Ability to prioritise, manage, and coordinate multiple projects and teams to deliver to tight deadlines I

* Strong understanding of governance frameworks in a charity and subsidiary context A, I

* Strong understanding of legal frameworks in the charity sector A, I

* Ability to respond to internal and external factors, trends, and opportunities with strategic insight I

* Proficiency with the Microsoft Office suite and other digital tools A

Qualifications

* Qualified Lawyer with current practising certificate A

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

ROLE PROFILE: Grants Wellbeing Worker 
This is a fixed-term position until October 2026, with the possibility of 
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm 
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants 
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need 
of a short break. The service aims to address both immediate financial need and support long-term financial 
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise 
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits 
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised 
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale 
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting 
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust 
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on 
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week, 
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the 
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve 
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture 
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care 
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and 
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to 
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role 
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each 
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of 
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way. 
Vision Values
A society where every 
person who is ill or 
disabled and every 
carer can live well and 
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the 
status quo.
Uncompromising – we will do what we say we are going to do and when we are going 
to do it.
Compassionate – we are committed to enabling people to have choice over their care 
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general 
education, with a commitment to 
continual professional 
development
Experience • Experience of partnership working 
with multiple organisations which may 
include education, local authority, 
health boards and the third sector.
• Experience of social care issues and 
knowledge relating to Adults and 
Children’s Services provision, 
including the private and third sector.
• An understanding of the needs of 
carers (young and adult carers), 
people with a disability, dementia, 
mental health, substance misuse and 
people experiencing illness.
• Experience of working with 
professionals, including private and 
third sector.
• Previous experience of working with 
unpaid carers and their families
• Previous experience of working with 
Information Advice and Guidance 
services
Skills & abilities • Excellent verbal and written 
communications skills.
• Ability to manage and work within a 
limited budget.
• Must be able to meet deadlines 
effectively.
• Ability to gather and collect data and 
information, prepare reports.
• Able to demonstrate the ability to 
think innovatively and to not accept 
the status quo.
• Able to demonstrate an ability to 
assimilate and understand 
information to provide the correct 
advice and information quickly and 
accurately.
• Excellent recording skills including 
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of 
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM 
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your 
own values, strengths and limitations
can identify own emotions and 
prejudices and how these affect 
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and 
use them as learning opportunities.
• Able to manage stress and pressure 
and how this may impact on others 
around them.
• Ongoing personal and / or 
professional development.
Knowledge • A knowledge of and a commitment to 
equal opportunities.
• Knowledge and understanding of 
relevant legislation for health and 
social care.
Other • Willing to be flexible with their hours 
of work and willing to work outside of 
normal office hours when required, 
including occasional weekend work 
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to 
a vehicle for work purposes

Day Centre Support Assistant Advert

Location: Hemel Hempstead, on site
Salary: £13.49 Per hour
Hours: 19 per week, 9am-1pm Mon Tues and Thurs, 9am-4pm Weds
Reports to: Day Centre Manager
Closing date: 30th January 2026

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives.

About the role

DENS Day Centre provides a safe and welcoming space for individuals experiencing homelessness, poverty and social exclusion. As a Day Centre Support Assistant, you’ll be at the heart of our mission, offering practical help, emotional support, and a listening ear to those who need it most.

You’ll be welcoming clients, helping them to access our facilities and finding out more about them so you can signpost them to the right support. You’ll help run activities like quizzes and games, prepare and serve meals, and work alongside other DENS staff and partner agencies to keep the centre running smoothly.

This is more than a job, it’s a chance to empower people to rebuild their lives. You’ll see firsthand the positive impact of your work, even on the toughest days. While the role can be demanding and unpredictable, it’s also deeply rewarding. You’ll be part of a dedicated team that never gives up on those who need help.

About you

We’re looking for a dedicated, friendly individual who is passionate about making a real difference in people’s lives and thrives in an environment where every day brings new challenges and opportunities to help others. Ideally you will have…

· Experience working with vulnerable adults.

· Strong communication and interpersonal skills.

· Ability to stay calm under pressure and handle challenging behaviour.

· Compassion, resilience, and a non-judgmental approach.

· Basic IT skills for recording client attendance and engagement

· The stamina to carry out the physical aspects of the role

Benefits

• Contributory pension scheme with NEST, employer contributions of 3%
• Sick pay scheme
• 25 days annual leave (FTE) + bank holidays
• 1 additional day of annual leave after each 5 years service (FTE, up to a max 3 days)
• 1 day per year to volunteer for DENS or another organisation (FTE)
• Employee assistance programme - 24/7 advice/support helpline & access to counselling
• Access to Medicash for cashback on health costs and access to services to support your wellbeing
• Staff wellbeing days and team building activities
• Training and professional qualifications relevant to your role

How to apply

· Please read the full Job Description & Personal Specification

· Please apply by sending your CV and a cover letter to show how you would be a great fit for the role. 

Please advise us should you require adjustments to be made to the recruitment process

Help young refugees thrive by growing high-impact funding partnerships!

About Young Roots

Young Roots' vision is a compassionate and welcoming society for young people seeking safety in the UK.

We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing the whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

About the Role

Young Roots is looking for an experienced and creative Trusts & Foundations Fundraiser to play a key role in securing income that transforms the lives of young refugees and asylum seekers. This is a rewarding role leading Trusts and Foundations income generation with structured support from the Head of Fundraising and Development. We are open to applicants wishing to work part-time or full-time to support work-life balance. Please specify in your application your desired working pattern. 

You'll manage a defined portfolio of Trust and Foundation partners, working alongside colleagues overseeing other income streams. You'll develop compelling funding proposals, and proactively identify new opportunities aligned with our strategy. Working closely with colleagues across the organisation, you’ll place young people’s voices and experiences at the heart of every bid, helping to fund services that support belonging, wellbeing and futures.

We are a small, collaborative organisation, so you will work closely with senior colleagues and programme staff, with plenty of opportunity to influence how we fund and grow our work.

This is an ideal role for a confident Trusts fundraiser who enjoys building relationships, spotting opportunities, and taking ownership — while working collaboratively in a values-driven organisation.

Why work with us?

• Flexible working (full-time or part-time, hybrid, working patterns to allow for caring responsibilities)

• A supportive, values-led team

• Opportunities for learning, development and progression

• The chance to play a key role in a small charity with big ambitions

• Work that has a genuine, lasting impact on young people’s lives

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)

2. What is your motivation for applying for this role specifically? (200 words)

3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please also specify your ideal working pattern. 

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 25th January 2026

Interview date: 3rd/4th February 2026

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £23,000 - £27,000

Location: Hertfordshire

Contract: Fixed Term until 31st March 2027

Hours p/w: 35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.

How to apply:

Please apply with a copy of your CV and a cover letter through our careers site.

• Closing date: 8th February 2026
• Interviews will take place on a rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for a new challenge and a genuinely rewarding role?

We are seeking a dedicated and empathetic Resident Support Worker to join our Stopover Supported Housing team in Brighton & Hove.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our intensive-level support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

· Paid sleep-in shifts included

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings, weekends and sleep-ins

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

Additional Information:

• This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
• Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: Monday, 26 January 2026
Interview dates: Week commencing Monday, 2 February 2026

The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.

The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.

Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.

Key Duties and Responsibilities

Business and Property Engagement

· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.

· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.

· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.

· Act as a first point of contact for ballot-related queries and engagement issues.

Ballot Management and Delivery

· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.

· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.

· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.

Voluntary Membership

· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.

· Identify, engage, and convert voluntary members, tracking participation and renewals.

· Ensure voluntary members receive clear value through engagement, access, and communication.

Project Management

· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.

· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.

· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.

· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.

CRM, Data and Insight

· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.

· Maintain high data quality to support ballot readiness, reporting, and audit requirements.

· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.

· Use CRM insight to prioritise effort and guide engagement strategy.

Governance and Reporting

· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.

· Ensure engagement activity complies with data protection and internal governance requirements.

· Support audit trails and evidence requirements associated with ballot delivery.

This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.

Person Specification

Skills and Experience

· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.

· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).

· Proven experience managing complex processes or campaigns with fixed deadlines.

· Strong project management skills and attention to detail.

· Experience using CRM systems to manage relationships, track activity, and produce reports.

· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.

· Strong written and verbal communication skills, particularly for briefings and engagement reporting.

Knowledge and Understanding

· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.

· Awareness of how businesses and property owners engage with place-based organisations.

· Understanding of data protection and responsible handling of stakeholder information.

Personal Attributes

· Organised, persistent, and comfortable working to targets and deadlines.

· Confident and professional when dealing with senior stakeholders.

· Practical, delivery-focused, and outcomes-driven.

· Willing to learn, reflect, and continuously improve.

To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead - Criminal Justice Services (Caversham, Portsmouth and Kent)

Salary: £38,000 - £48,000

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The key locations for this role are Caversham, Portsmouth and Kent. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

A thorough understanding of and knowledge of the issues relating to women in the criminal justice system

• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding

• A good knowledge and understanding of organisational systems and frameworks, line management and project management

• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level

• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.

• Experience of developing relationships with funders/commissioners and achieving required outcomes

• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact

• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach

• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking

• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Wednesday 4th February 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Role Purpose 

This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.

Key Responsibilities

1. Strategic Leadership & Development:

· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.

· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.

· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.

· Provide clear and concise report to the Board on progress against strategic objectives.

· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.

2. Income Generation and Financial Management:

· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.

· Develop and implement a short and long-term fundraising strategy to maximise income generation.

· Monitor and report on grants and funding.

· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.

· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.

· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.

· Working with the team, develop compelling funding proposals and grant applications.

· Improve fundraising reporting and analysis to track performance and inform decision-making.

3. Operational Management:

· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.

· Effectively delegate tasks to team members including promoting self organisation.

· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.

· Manage risk and ensure the charity's compliance with legal and regulatory requirements.

· Represent the charity to external stakeholders, building and maintaining positive relationships.

· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.

· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.

· Conduct annual appraisals to monitor and evaluate staff performance.

4. Board Engagement/Governance:

· Act as the primary point of contact between the Board of Trustees.

· Provide regular updates to the Board on organisational performance including operational and strategic matters.

· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.

· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

We are looking someone who will thrive in a varied and innovative role as a fixed-term Project Worker in the Adult and Family Learning team. You will be based at our Maryhill (Glasgow) centre with frequent travel to our centres in Govan and Craigmillar (Edinburgh). This is a role focused on how we can offer additional impactful support in the local communities in which our Scotland centres are based. The Adult and Family Learning team will work in close collaboration with colleagues at the Universities of Edinburgh and Glasgow.

The pilot will focus on supporting the parents, carers and families of young people accessing the centres, with the potential for this to extend to wider adults in the community. As a Project Worker you will deliver the programme and support the Adult and Family Learning Manager to plan and develop activities tailored according to and with an understanding of the different communities in which it will be offered.

Working with colleagues based at the three centres, you will provide a range of activities which will support parents and carers to support their children in their learning, develop their own skills and knowledge around employment and education, and provide a range of family learning activities to engage the whole family together.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with families, children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Contract

Full-time, fixed term until 31 August 2026, with the potential for extension

Start date

February 2026

Working hours

Normal working hours: Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

Some out-of-hours work will be required from time to time. This is a new project and the team will be developing programmes for parents and carers, which may result, for example, in some workshops running during the evening for a set of period of time (with a later start on the day of the workshop).

Programme delivery staff are based at one of our IntoUniversity learning centres and work directly with young people and families on a regular basis. It is therefore not a hybrid role and is based full-time in our centres.

Salary

£28,250 per annum

Location

This role will be based at intoUniversity Maryhill with frequent travel to our centre in Govan and Craigmillar (Edinburgh). 

Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Annual leave

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer)
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year 

Are you an experienced finance professional looking for a role that combines technical expertise with meaningful impact? Join the Diocese of Guildford’s finance team, where you’ll manage complex financial operations for a charitable organisation with significant assets and diverse activities.

What You'll Do:  

Reporting to the Finance Manager, you will provide financial support and advice to budget holders, clergy in training and other stakeholders. You will maintain accurate accounts and asset registers across a diverse portfolio including education buildings, training activities, clergy costs, and property assets. 

Some of the Key Responsibilities of the role: 

• Prepare and maintain accounts for property assets, education projects, and training activities 

• Deliver accurate management reports and financial advice to budget holders 

• Oversee VAT returns, reconciliations and statutory reporting 

• Support capital funding allocations and monitor project budgets 

• Ensure compliance and integrity across all financial processes 

We are looking for a Senior Finance Officer who will bring: 

• Proven experience in accounting including financial reporting, reconciliations and budget monitoring 

• Strong understanding of charity finance and grant funding 

• Advanced Excel and IT skills, experience with Xledger or similar systems is a plus 

• Ability to communicate financial concepts clearly to non-financial stakeholders 

• A collaborative and proactive approach to problem-solving 

Please refer to the attached Job Descriptions for the full details of the Senior Finance Officer 

Benefits of the role include: 

• Competitive salary within the Charity Sector 

• A 10% non-contributory pension scheme 

• Life assurance provision of 3x annual salary 

• 25 days annual leave per year, plus bank holidays increasing to 26 days after the first year. 

• An employee assistance programme 

• Ongoing learning and development opportunities 

Ready to Apply? 

Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.

We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.  

The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment. 

We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying 

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve. 

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead

Salary: £38,000 - £48,000

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Essex, Hertfordshire and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

A thorough understanding of and knowledge of the issues relating to women in the criminal justice system

• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding

• A good knowledge and understanding of organisational systems and frameworks, line management and project management

• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level

• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.

• Experience of developing relationships with funders/commissioners and achieving required outcomes

• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact

• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach

• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking

• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Wednesday 4th February 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Reporting to our Head of Student Representation and Partnerships, your main responsibilities will be to lead, coordinate, and evaluate student‑led campaigns that turn Bath Spa students’ priorities and lived experiences into visible, inclusive, and impactful action - empowering Sabbatical Officers, student leaders, and networks to deliver on their commitments.

On a day-to-day basis, you will be expected to facilitate campaign planning, create and manage campaign timelines, content plans, and event logistics, coordinate visibility across digital channels and campus spaces. You’ll also translate Advice Centre insights and feedback into campaign briefs and advocacy actions (e.g., policy proposals, open letters, meetings with university stakeholders). You may also provide training/mentoring for student leaders on campaigning, inclusive practice, and impact measurement. Throughout you’ll track progress and impact (surveys, engagement data, case studies); report outcomes and iterate based on evidence. To achieve this, you will be working with colleagues across the Student Representation & Partnership, and Student Experience teams, as well as University partners.

Your work will enable the Union to champion student voice and evidence‑based advocacy on issues affecting BSU students, while embedding equity, belonging, and collaboration across the Students’ Union and university.

Requirements and Qualifications

Valuable assets include the ability to plan, deliver campaigns with attention to detail and time management skills. You should have a personable manner with a genuine interest and motivation in understanding of student issues (housing, cost of living, sustainability) and ability to translate feedback into actionable advocacy

Rather than focus on traditional education requirements, it would be advantageous to have the lived experience in campaigning, lobbying and evidence gathering.

This role requires the successful candidate to undertake a basic DBS check.

Benefits

This full-time position offers:

· 30 days annual leave, plus end of year closure, and bank holidays

· AEGON Pension Scheme with up to 11% Employer Contribution

· Life Insurance x4 your annual salary

· Dental & Optical cash back plan

· Perkbox Discounts

· Cycle to Work Scheme & Discounted Membership to our on-site gym

· A range of Family Friendly & Health Policies to prioritise your wellbeing

· Structured induction and access to regular learning and networking opportunities

We are proud of the work we have undertaken to support all employees to overcome challenges and succeed in an open and inclusive workplace environment. We have been recognised as Leaders in Diversity, and signatories to the Mindful Employer Charter and the Employers Initiative on Domestic Abuse. We are currently participating in an assessment with LEXXIC Consultancy to be accredited for our work to support our Neurodivergent employees.

Corporate Fraud Officer
Location: Birmingham, B15 – Hybrid
Salary: £33,491 per annum
Hours: 35 hours per week
Contract: Permanent

Do you have hands-on experience of fraud investigations and fraud prevention measures? Keen to apply your knowledge and progress your career within a leading Housing organisation? If yes, look no further - join us as a Corporate Fraud Officer where you'll play a key role in tackling fraud within the business!

This is a role within our Governance and Assurance team which aids our investigatory capabilities across the organisation, as well as maintaining strong relationships with local authorities and other Housing Associations. The housing sector in which we operate is complex, fast-paced and continually evolving, which makes this role equally varied and interesting!

As the Fraud Officer you'll be responsible for:

• Leading, coordinating and resolving corporate fraud investigations, providing outcomes and making appropriate recommendations to the business.
• Developing and implementing practices and procedures for dealing with corporate fraud.
• Developing and delivering fraud prevention strategies.
• Establishing and maintaining networks with local authorities and other Housing Associations to share best practice.
• Championing and promoting fraud awareness across Midland Heart.

This is a unique opportunity to help shape our approach to tackling fraud, but don't just take our word for it, hear from the Hiring Manager Asad Khan, Risk and Assurance Manager - “As an organisation, we have ambitious aims to establish ourselves as the leader in the Midlands on tackling fraud. Supported by myself, you'll gain exposure across all business areas and functions, working closely with Heads of Service as well as establishing relationships with external stakeholders, combining efforts to tackle fraud. We're an organisation that encourages professional growth and development, which means we'll support you to grow by providing a range of development opportunities that support you to achieve a recognised professional qualification, should you want to pursue one”.

Our ideal candidate: We're seeking a self-motivated and credible professional with the following skills and experience:

• You'll have experience of undertaking thorough fraud investigations – experience within the Housing sector is preferred, but not essential.
• You'll have experience of producing robust investigation, outcomes and recommendation reports.
• You'll have experience of presenting complex information to a variety of audiences, with the ability to influence and persuade.
• You'll have excellent communication and stakeholder management skills, with experience of building relationships with internal and external stakeholders/agencies to deliver successful outcomes.

As a Smart Working organisation, you can expect a balance of working from the office (Birmingham, Bath Row) and from home – typically, a minimum of 3 days per week working from the office is expected but this may vary dependent on business needs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Tuesday 27 January 2026

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.