Advice information jobs
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The ESOL Tutor will deliver English language lessons to Afghan refugees, supporting them to develop the skills and confidence needed to integrate into their communities. This role directly contributes to the Refugee Council’s strategy of promoting inclusion, independence, and pathways into education, training, and employment.
This role will involve delivering ESOL classes in person and will require frequent travel across Yorkshire and Humberside. Due to the public transport in place being insufficient to enable staff to travel efficiently the postholder will need to have a valid driving licence and access to a suitable motor vehicle (motor bike or car).
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 January 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Turn your passion for the environment into action – help us build a greener workplace and communities.
Sustainability Officer
Location: Birmingham, B15
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026
About Midland Heart
We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to join intern in our Sustainability team — where you'll play a part in projects that reduce carbon emissions, improve energy efficiency and make our homes and communities more sustainable.
Your Role:
You'll apply your academic knowledge to real-world challenges and help us achieve our environmental and social goals. Working alongside colleagues across our organisation, you'll gain hands-on insight into sustainability in the housing sector — from retrofit and decarbonisation projects to tenant awareness.
Your day to day will include:
- Supporting data collection and reporting on energy use, carbon emissions and sustainability performance.
- Contributing to research and development of initiatives around energy efficiency, renewable energy and waste reduction.
- Gaining exposure to projects focused on retrofit and improving the sustainability and energy efficiency of our homes.
- Helping create materials for communications campaigns that encourage sustainable behaviours among colleagues and tenants.
- Taking part in project work, mentoring and development activities as part of your internship.
What we're looking for:
- Currently studying (or recently completed) a degree in Environmental Science, Sustainability, Geography, Engineering, or a related discipline.
- A strong interest in climate change, sustainability, and social impact.
- Good analytical and research skills, with confidence using data.
- Ability to communicate findings clearly and engage others.
- Enthusiasm, openness to feedback, and a genuine desire to learn.
Applications close on Sunday 15th February 2026.
Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.
Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form
No agencies please
Back on Track is involved in a partnership of charities working in local communities across Greater Manchester to deliver the GMIRS Wellbeing Service. The service aims to reduce reoffending by working with people who are on probation to improve their physical, emotional, and mental health and wellbeing, foster healthy relationships and move forward in their lives.
As a project worker you will build strong relationships with people who join the programme and provide 1:1 wellbeing support and guidance, as well as support with practical challenges including debt, low level housing needs, finance and benefits. You will demonstrate a commitment to people on the programme, putting their wellbeing at the centre of your work.
You will be working with people who have a range of needs. This will include people who have experienced trauma, who have been homeless or lived in poverty, and people who face difficulties with mental health and problematic drug and alcohol use.
We deeply value diversity and lived experience and what it can bring to a team/role, and we welcome applications from people who may have faced disadvantage.
This role is fixed-term until 31st March 2027. Further extension likely, subject to funding.
The client requests no contact from agencies or media sales.
Location: Home based with UK-wide travel, on occasion
Salary: Circa £41,000 per annum
Hours: 37 hours / week
Contract type: Permanent
Reporting to: Senior Policy Manager
Responsible for: No line management responsibilities at the present time, however there maybe a future opportunity to line manage
The Strategy and Policy Team is part of the National Fire Chiefs Council (NFCC) Corporate Services Directorate. The successful candidate will play a key role within the team, which incorporates policy and strategy support across Fire and Rescue Service (FRS) functions. The team works on a remote basis with the occasional requirement to attend meetings or events in London or other locations around the UK on a semi-regular basis.
The Strategy and Policy Team work closely with subject matter experts, insight analysts, and communications colleagues across NFCC to support and produce policy advice, positions, and content. Through the timely and clear production of evidence-based advice, our primary objective is to support national policy development, with the aim of improving the safety of the communities we serve.
What you will be doing:
The successful candidate will report to the Senior Policy Manager and be responsible for leading the development of policy advice, positions, and responses to Government across a range of topics. These could include aspects of operational preparedness and response, fire reform, climate change, emerging technologies, the NFCC strategy, and cultural improvement.
The post holder will be part of a team producing policy products for UK FRSs across all areas of FRS activities. Responsibilities will include engagement with UK FRSs to ensure that policies and national positions under development enjoy the support of our members and appropriately reflect their views.
In addition to working with other members of the Strategy and Policy Team, you will also work with technical, communications, data, and governance colleagues from other NFCC teams.
The post holder may also be involved with the preparation of research reports, impact assessments, cost benefit analysis of policy options, equality impact assessments, and presentation of data where relevant.
Who we are looking for:
We are looking for someone with strong writing and analysis skills, with the ability to synthesise large amounts of technical information and translate that into products that are easy for a non-technical audience to grasp. You will bring a positive approach to being part of a team; seeing challenges as a glass half full.
You will have experience in time management and managing multiple tasks at a time.
You will need experience of working in a fast-paced and political environment, and of handling high profile issues.
If you think this could be the job for you, please have a look at the attached Job Description and apply via the NFCC website .
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan and flexible working.
How to apply:
If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button on the NFCC Website . Please note, CV’s will NOT be accepted for this position.
Closing date: 6th February 2026
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Make a real impact for people living with rare, life-altering conditions.
Inflammatory Neuropathies UK is the only UK charity dedicated solely to supporting people impacted by Guillain-Barré Syndrome (GBS), CIDP, MMN and other Inflammatory Neuropathies. These are rare autoimmune conditions that can dramatically change lives. We are here to work with people, to provide support, and to make things better.
We provide information, peer support, personal grants, local and online groups, and fund vital research. We are ambitious, people-focused, and growing fast. Along with our community, we are IN this together.
We are now looking for a proactive, organised and mission-driven Operations Manager to help us strengthen, streamline, and expand our core services so we can reach and support even more people.
About the role
As Operations Manager, you will be at the heart of our charity’s day-to-day running. Working closely with our Chief Executive, Trustees, staff team, and dedicated volunteers, you will lead on:
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Operational Management
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Day to Day Financial Management
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Governance & Compliance
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Volunteer Support
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Projects, Programmes & Fundraising
This is a varied and rewarding role for someone who enjoys improving processes, working with people, and building organisational capacity. No two days will be the same, and your work will directly help people impacted by life-changing conditions.
The role is mainly remote, but does require regular travel to our office in Sleaford (at least once a month), as well as some occasional travel around the UK and Ireland. It may also require some evening and weekend working.
About you
We’re looking for someone dynamic and innovative, bold, and forward thinking. You will have proven experience in operations, administration, or charity management, with strong knowledge of charity governance, finance, and compliance. We want someone who is organised, can communicate well, and who can work well with our team. You will need to be driven, with a person centred approach at your core.
If you have experience with a health or rare-disease charity that would be great, but it isn’t essential.
You could be an established manager looking for a fresh challenge, or an up and coming professional looking for their next step. We have an incredible team, and we want to build on it by bringing in the best.
Why join us?
If you want to be part of an ambitious, developing team working within a national charity, then this job is for you. This is your chance to make a real difference for a group of people who are often overlooked and who are facing multiple challenges.
We offer:
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A competitive salary
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Remote working with flexibility and autonomy
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Progression and development
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The chance to make a tangible difference every single day
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The opportunity to be part of a supportive and passionate community
How to apply
If you’re excited by the idea of helping us make a big impact, we’d love to hear from you.
Apply via CharityJob with your CV and a supporting statement outlining how your experience meets the job description and person specification.
Apply now and help us make things better for people living with Inflammatory Neuropathies.
Please provide a copy of your up to date CV, and a supporting statement explaining how you fit the job description and person specification
We support & advocate for people who are impacted by GBS, CIDP, MMN & other Inflammatory Neuropathies. We also raise awareness and facilitate research



The client requests no contact from agencies or media sales.
Do you want to make a positive difference for local families at the very start of their parenting journey?
Close‑Knit Families is looking for a caring, community‑minded colleague to join us as a Project Support Worker for The Village. The Village is a 12‑month pilot in Redcar & Cleveland, offering free, welcoming spaces for parents and babies during pregnancy and the first postnatal year. It focuses on strengthening parent–baby relationships, supporting wellbeing, and promoting positive child development through pre‑birth workshops and stay‑and‑play sessions.
We’re seeking someone with experience in early years, family support, or community engagement—ideally a parent or carer themselves—who can bring warmth, empathy, and flexibility to the team. If you’re passionate about helping parents and babies thrive, this could be the opportunity for you.
Learn more about our work on our website and consider whether our mission, vision, values, and approach align with yours.
Role Summary
The Project Support Worker will work closely with and be line managed by the Project Lead to deliver The Village pilot project. You will support the delivery of pre‑birth workshops and weekly stay‑and‑play drop‑ins, engaging and supporting parents and babies. Additional hours can be worked flexibly and will include promotion and outreach, monitoring and evaluation, administration, and supporting fundraising activities.
This is a hands‑on role, ideal for someone with experience in early years practice, community engagement, or family support, who can work flexibly, including some evenings.
Key Responsibilities
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Session delivery: Support weekly daytime drop‑ins and co‑deliver three evening sessions per month, including preparing resources, setting up, and packing down.
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Family engagement: Welcome families, build rapport, facilitate play and activities, provide support, and signpost to local services.
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Promotion and outreach: Assist with promotional materials, social media updates, and community outreach to recruit participants.
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Monitoring and evaluation: Collect attendance data, support surveys and feedback, and contribute to case studies and observational notes.
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Administration: Maintain participant records, manage session resources, and support basic budgeting and ordering.
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Safeguarding and wellbeing: Follow safeguarding procedures, complete required checks, and help ensure a safe, inclusive environment.
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Partnership working: Support liaison with Redcar Baptist Church and local services to coordinate referrals and joint activities.
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Fundraising: Assist Close‑Knit Families with fundraising activities.
Person Specification
Essential
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A desire to support newborn families and an understanding of why this matters.
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Excellent communication and interpersonal skills, with the ability to engage diverse families and work well with colleagues and partners.
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Ability to communicate information in a warm, empathetic, and non‑judgemental way.
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Awareness of safeguarding and appropriate actions where concerns arise.
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Reliable, organised, and able to work independently within a small team.
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Ability to use basic Microsoft software (Word, Excel, Outlook) and work confidently on a computer or laptop.
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Alignment with our mission, vision, and values.
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Willingness to attend training, supervision, and reflective practice.
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Enhanced DBS (transferable or new DBS required).
Desirable
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Experience working with parents, babies, early years, or community settings.
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Lived experience as a parent or carer, or equivalent responsibility for children aged 0–5.
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Experience in administrative or similar roles.
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Level 2/GCSE English qualification.
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Experience with monitoring and evaluation tools or simple survey platforms.
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Experience with social media or community promotion.
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Level 3 qualification in a relevant discipline (education, social care, early help, voluntary sector).
What We Offer
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A meaningful part‑time role contributing to an innovative pilot supporting families at a key time.
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A supportive team environment rooted in connection, care, and making change.
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Ongoing training and supervision.
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The opportunity to influence a model that could be replicated across Teesside.
Equal Opportunities
Close‑Knit Families is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds.
How to Apply
Please submit your CV (maximum 2 pages, including contact details for two referees) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
Shortlisted candidates will be invited to interview.
Reasonable adjustments are available on request.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!
About the role:
The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Main Responsibilities Of The Job:
- Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
- Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.
- Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
- Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
- Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Complete dynamic risk assessments and maintain own safety by following lone working procedures.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Vale of Glamorgan and need an energetic, and imaginative person to coordinate things for us.
You will lead the Vale of Glamorgan Community Micro-enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home or in their communities. In this way we will help people to get the support they need to live the life they want.
To do this job you must:
- Understand the world of care - but maybe feel it could do with a bit of a shake up!
- Be a real people person - able to work well with all sorts of folks with confidence.
- Instinctively make connections - and join up dots that are sometimes less than obvious.
- Be able to spot what people are good at and nurture it.
Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Vale of Glamorgan area.
Follow the link to download an application pack which includes the job description and person specification.
Closing date for applications is 1.00pm on 26th January 2026 and interviews will take place on 4th February 2026 in Barry. We welcome applications from people from all sections of the community.
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Mae Community Catalysts CIC yn fenter gymdeithasol brysur a bywiog sy'n gwneud ei gorau glas i fyw hyd at ei henw. Rydym yn gweithio mewn partneriaeth â Bro Morgannwg ac mae angen person egnïol a dychmygus arnom i gydlynu pethau i ni.
Byddwch yn arwain Prosiect Micro-fenter Cymunedol Bro Morganwg a fydd yn cefnogi pobl entrepreneuraidd leol a sefydliadau cymunedol i gynnig opsiynau gofal a chymorth newydd a chreadigol i bobl sydd angen cymorth gartref neu yn eu cymunedau. Yn y modd hwn byddwn yn helpu pobl i gael y cymorth sydd ei angen arnynt i fyw'r bywyd maen nhw ei eisiau.
I wneud y swydd hon rhaid i chi:
- Deall y byd gofal - ond efallai y teimlwch y gallai wneud gydag ychydig o ad-drefnu!
- Byddwch yn berson pobl go iawn - yn gallu gweithio'n dda gyda phob math o bobl yn hyderus.
- Gwnewch gysylltiadau yn reddfol – a chysylltwch ddotiau sydd weithiau'n llai nag amlwg.
- Gallu gweld beth mae pobl yn ei wneud yn dda a'i feithrin.
Cymerwch olwg ar ein gwefan a'r disgrifiad swydd a manyleb y person am ragor o wybodaeth amdanom ni a'r swydd. Byddwch yn cael eich cyflogi gan Community Catalysts ac wedi'ch lleoli yn ardal Bro Morganwg.
Dilynwch y ddolen i lawrlwytho pecyn cais sy'n cynnwys y disgrifiad swydd a manyleb y person.
Y dyddiad cau ar gyfer ceisiadau yw 1.00pm ar 26th Ionawr 2026 a chynhelir cyfweliadau ar 4ydd Chwefror 2026 yn y Barri. Rydym yn croesawu ceisiadau gan bobl o bob rhan o'r gymuned.
The client requests no contact from agencies or media sales.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.
About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.
Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:
· 35 hour work week
· 36 days annual leave
· 6% employer pension contribution
· EAP & welfare support
· Enhanced Sick Leave & Compassionate Leave
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 9am on Wednesday 28th January 2026
Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
Please refer to the attachments for:
o Job description
o Application form
Please note, we do not accept CV’s
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Accountability Officer
Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
If you love keeping organisational systems in order, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:
- GDPR
- Health and Safety
- Risk register
- Emergency planning and business continuity processes
- Legal signposting
- Document storage
- Policy and process
Working closely with the senior executive team, this role has wide reach across the organisation. Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 02 February 2026.
Interviews will be held via MS Teams w/c 23 February 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.
This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.
As part of the Digital Service team, you will:
- Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
- Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
- Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
- Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.
You will also:
- Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
- Champion a collaborative, inclusive, and data driven culture across digital teams.
- Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview Details:
Interview Date: 24th – 26th February
Format: Virtual interview
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
If you would like an informal conversation about the role specifically, please get in touch
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.
Essential Criteria:
- Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
- Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
- Expertise in designing and implementing data collection methods, instrumentation, and governance.
- Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
- High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
- Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
- Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.
Desirable Criteria:
- Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.
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Salary: London £76,431 gross per annum/Berlin €100.221,12 gross per annum
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Location: Berlin or London
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Contract Type: Indefinite
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Hours: Full Time
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First Interview Dates: Week beginning 16 February 2025
About the role
Are you a senior fundraising professional with international experience? At ClientEarth, we are looking to hire an experienced and strategic Head of Philanthropy to lead the development and delivery of our global philanthropy programme. In this senior leadership role, you will guide a talented, geographically dispersed Philanthropy team, build deep relationships with major donors across Europe, the US and Asia, and drive income growth.
Meet your Manager
In this role, you will be managed by Hannah Braithwaite who is based in London. Hannah is responsible for leading ClientEarth’s fundraising efforts for its growing portfolio of programmes. Hannah has dedicated her career to raising funds and resources for climate and nature causes. With a degree in Zoology from Sheffield University, Hannah combines her scientific background with her passion for the environment to generate impact with knowledge and credibility. Prior to joining ClientEarth Hannah has held a number of leading roles at prominent international environmental organisations, including Head of External Affairs at the UN Environment Programme World Conservation Monitoring Centre and Head of Trusts and Foundations at Fauna & Flora.
Main Duties
- Develop and implement the global philanthropy strategy as part of the overall fundraising strategy, liaising with senior leadership, programme leads, communications and finance to ensure ClientEarth can maximise the potential income from major donors.
- Develop, implement and achieve relevant KPIs and financial targets for the philanthropy team and lead on the production of appropriate reports for senior management and the board of trustees.
- Using the strategy (organisational and fundraising) the Head of Philanthropy will personally manage and support senior staff on holding income-yielding high-level relationships.
- Manage relationships and drive strategy relating to our senior stakeholders such as the Development Board, Chair of the Board and act as a key facilitator and steward of relationships between foundation staff and key programme contacts.
- Set up and implement systems to review performance against set targets and objectives and monitor funder data and oversee the effective management of our database;
See the job description (below) for a full list of duties for this role.
Role requirements
- Significant philanthropy management experience with complex funders
- Demonstrable experience of securing five and six figure, and multi-year gifts
- Good knowledge of donor and pipeline management and financial processes
- Experience of working with the most senior representatives of an organisation, including at CEO and Board level
- An interest in environmental issues such as climate change, conservation and air pollution
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in either the UK or Germany.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TACT is recruiting caring, committed, and resilient individuals and families to become foster carers and help transform the lives of children and young people who need a safe, stable, and nurturing home.
Fostering is not an employed role, but as a self-employed foster carer you will receive competitive fostering fees and allowances, comprehensive training, and ongoing professional support every step of the way.
Eligibility
To become a foster carer with TACT, you must:
- Be over the age of 21
- Be a UK resident or have Indefinite Leave to Remain
- Have a spare bedroom
Financial Stability & Recognition
We value your dedication and expertise – and ensure you are rewarded fairly:
- Up to £27,053 per year (£520 per week) when a child is placed
- Additional payments and allowances available
- Special fostering tax exemptions, meaning lower tax compared to most employed roles
The Support You’ll Receive
At TACT, you are never alone. We provide high-quality support to help you feel confident and supported in your fostering role:
- A dedicated Supervising Social Worker for guidance and supervision
- A Family Wellbeing Worker to support you and the child
- Access to a network of specialist foster carers for peer support
- Comprehensive training, including therapeutic and neurodevelopmental courses
- Psychological consultations and access to specialist therapeutic input
- 24/7 out-of-hours support whenever you need it
How to apply
Interested in finding out more? We’d love to hear from you. Apply today on the TACT website.
Foster carers are self-employed and subject to fostering regulations and approval processes, including checks, training, and assessment.
TACT is committed to safeguarding and promoting the welfare of children and expects all foster carers to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TACT is recruiting caring, committed, and resilient individuals and families to become foster carers and help transform the lives of children and young people who need a safe, stable, and nurturing home.
Fostering is not an employed role, but as a self-employed foster carer you will receive competitive fostering fees and allowances, comprehensive training, and ongoing professional support every step of the way.
Eligibility
To become a foster carer with TACT, you must:
- Be over the age of 21
- Be a UK resident or have Indefinite Leave to Remain
- Have a spare bedroom
Financial Stability & Recognition
We value your dedication and expertise – and ensure you are rewarded fairly:
- Up to £27,053 per year (£520 per week) when a child is placed
- Additional payments and allowances available
- Special fostering tax exemptions, meaning lower tax compared to most employed roles
The Support You’ll Receive
At TACT, you are never alone. We provide high-quality support to help you feel confident and supported in your fostering role:
- A dedicated Supervising Social Worker for guidance and supervision
- A Family Wellbeing Worker to support you and the child
- Access to a network of specialist foster carers for peer support
- Comprehensive training, including therapeutic and neurodevelopmental courses
- Psychological consultations and access to specialist therapeutic input
- 24/7 out-of-hours support whenever you need it
How to apply
Interested in finding out more? We’d love to hear from you. Apply today on the TACT website.
Foster carers are self-employed and subject to fostering regulations and approval processes, including checks, training, and assessment.
TACT is committed to safeguarding and promoting the welfare of children and expects all foster carers to share this commitment.
Purpose of the Role
You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes. You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.
Key Duties & Responsibilities
Accreditation
- Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
- Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
- Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
- Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
- Disseminate best practice to all Accredited organisations and Supporter organisations
- Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
- Monitor and evaluate the impact of action plans within organisations
Training
- Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
- Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
- Deliver training when time allows
- Work with colleagues, associate trainers, and partners to develop new and existing training courses
- Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc
Ambassadors and Champions
- With other team members, recruit new Ambassadors and Champions
- With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
- Monitor and develop the membership process
- With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date
General
- Undertake your own admin and use the CRM to record your contacts and progress
- Monitor and evaluate your work, providing reports for managers and trustees as requested
- Undertake training and self-development
- Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
- Undertake any other duties as may reasonably be required
- Willing and able to travel to meetings and events across England and Wales. Willing and able to attend evening and weekend meetings and events occasionally
Person specification
Essential
- Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
- Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
- Excellent presentation skills
- Building relationships and confidently communicating with different stakeholders
- A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
- Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
- Strong negotiation and influencing skills
- Excellent written skills for report writing, information giving, training etc.
- Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
- Analytical mindset – comfortable working with data and reporting on impact effectiveness.
- A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
- Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
- Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
- Willing and able to travel to meetings and events across England and Wales
- Willing and able to attend evening and weekend meetings and events occasionally
- Committed to continual professional development (CPD)
Desirable
- Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
- Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
- Able to deliver training sessions
- A qualification in training
- Management of high-volume data and keeping accurate records with information from different sources
- Use of CRM systems to record and monitor outreach and targets
- Knowledge of issues affecting women and girls in relation to gender-based violence
To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, to Debbie Kershaw. The closing date for applications is 16 February 2026 at 9 am. Interviews - First round 23 February (online), Interviews second round 2 March (in person at our Hebden Bridge Offices).
The client requests no contact from agencies or media sales.


