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Volunteer Manager

YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens

YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.

You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.

Key responsibilities include:

• Designing and delivering a high‑quality volunteering framework
• Recruiting, inducting and supporting volunteers
• Developing training, supervision and recognition processes
• Coordinating corporate volunteering activities
• Supporting events and external engagement
• Ensuring compliance with safeguarding, data protection and health and safety

About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.

If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.

Apply with cover letter and CV by 3rd April 2026, noon. 

Interviews to be held week commencing 13th April 2026. 

Hours: 35 hours per week 
Contract: Fixed term to March 2027 
Location: Hybrid, with regular travel across Hastings & St Leonards 
Reports to: Citadel Coordinator – Hastings 

About Housing Justice 

Housing Justice brings communities together to tackle homelessness by building personal connections, fostering belonging, and working for justice in the housing system. We train and support volunteers to provide personalised assistance that helps people access accommodation, navigate services, and rebuild stability. 

We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About Citadel and your role 

Citadel is a volunteer-powered homelessness prevention project supporting people experiencing, or at risk of, homelessness to settle into a home, sustain their tenancy, and feel part of a supportive community. 

Since 2020, Citadel has expanded across Wales and England. 

This is an exciting opportunity for a proactive, compassionate and solutions-focused individual who believes in the power of community to end homelessness, to be part of our growing community project in Hastings. 

As our support worker, you will work alongside the Citadel Coordinator and our volunteers, to provide short-term, intensive support to individuals with complex needs, helping them overcome barriers to resettlement and tenancy sustainment.

You will use a trauma-informed, person-centred approach to help individuals build confidence, independence and lasting stability. 

The role will require skills in support and advocacy, partnership working, and community building. For more information, please see the attached job description.

Circle Collective is a London-based youth employment charity working with communities to improve access to employment, training, and life opportunities for young people. We focus on partnership-led, place-based approaches, working with local authorities, employers, housing providers, and community organisations to deliver programmes that respond to local need. We support young people aged 16–25 to access real opportunities, develop confidence, and secure sustainable employment. We are looking for an experienced Senior Job Coach to play a key role in delivering our Back Your Future programme in Lewisham.

The Opportunity

We are seeking an experienced Senior Job Coach to play a key role in delivering our Back Your Future programme in Lewisham.

This is a senior, hands-on role combining direct delivery with performance accountability, employer engagement and safeguarding leadership.

Key Responsibilities Will Include:

• Delivering high-quality one-to-one coaching and group employability workshops

• Managing a complex caseload of young people facing multiple barriers

• Supporting progression into sustained employment, education or training

• Building and maintaining strong employer partnerships

• Driving KPI performance and maintaining accurate CRM records

• Ensuring high standards of safeguarding and risk management

• Contributing to funder reporting, audits and continuous improvement

The Successful Post Holder Must Have:

• A strong track record of achieving job outcomes in a target-driven or contract-funded environment

• Experience engaging employers and creating employment opportunities

• Safeguarding experience working with vulnerable young people

• Confidence managing data, KPIs and compliance requirements

• Excellent organisational skills and the ability to manage competing priorities

• A genuine commitment to improving opportunities for young people

If you are motivated by impact and want to play a meaningful role in helping young people move into sustainable employment, we would love to hear from you.

If you are motivated by impact, value collaboration and lived experience, and want to play a meaningful role in helping young people move into sustainable employment, we would love to hear from you.

How to Apply

To apply for the Senior Employment Coach position, please submit the following:

• A current CV highlighting your relevant experience in employability coaching, employer engagement, and safeguarding.

• A cover letter outlining how you meet the essential criteria listed in the job description, explaining why you are interested in this role, how your experience aligns with the responsibilities, and your motivation for supporting young people

Release is seeking to appoint a Supervising Solicitor — with genuine flexibility for part‑time or full‑time working — to help shape and expand our legal services at the intersection of social justice - housing, public and community care law.

This role is particularly well‑suited to candidates seeking reduced hours, portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments. The successful candidate will join a values‑driven organisation delivering high‑quality casework, innovative community‑based legal services, and strategic litigation aimed at systemic change.

Person Specification

Essential

• Minimum 4 years + post qualified solicitor with a current practising certificate, and
• Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and
• Minimum 1 year + experience of supervising others, and
• Experience in public law, housing law, and/or community care law within legal aid practice, and
• Strong commitment to social justice, harm reduction, and trauma-informed practice.
• Approved legal aid supervisor with the Legal Aid Agency.

Desirable

• Experience working in a charity or non-profit organisation.
• Experience supporting or contributing to strategic litigation or test case work.
• Understanding of the impact of drug policy and criminalisation on marginalised communities.
• Experience in developing new services, partnerships, or funding-linked delivery models.

Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.

About the Role

The Supervising Solicitor – Legal Aid is a key role in shaping and strengthening Release’s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. 

We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. 

Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000–£25,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model.

As Supervising Solicitor – Legal Aid, you will:

• Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.

• Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications.

• Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.

• Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.

• Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.

We are a flexible and inclusive team and welcome applications from candidates from diverse backgrounds, including unpaid Carers and ex-Carers.

About Us: Established in 2014, Forward Carers is an award-winning not for profit social enterprise on a mission to create Carer Friendly Communities across the UK, places that understand and support unpaid Carers. We achieve this by developing partnerships with not-for-profit organisations who deliver our services. We also work directly with services, businesses, and employers to empower them to support the unpaid Carers in their communities.

Our current contracted services are Birmingham Carers Hub & Young Carers Service, Sandwell Carers Hub, Dudley Adult Welling being & Young Carers Service Walsall Carers Hub, Carer Friendly Wiltshire and delivering the Carer Friendly ID scheme in Dorset. We also seek charitable funding from organisations such as the Big Lottery. 

Insight Analyst

We are looking for an Insight Analyst to join the team in this fantastic hybrid working role. You will be someone who sees beyond the numbers and see the story they tell. You will be driven by curiosity and motivated by the opportunity to turn data into meaningful insight that shapes real change for students. If you are excited by the challenge of influencing practice across higher education through clear and credible evidence, we would encourage you to submit an application.

Position: Insight Analyst

Location: Reading/Hybrid

Hours: Full time, 35 hours per week (open to part time, a minimum 28 hours a week)

Salary: Starting £40,583, with progression to £46,669 (Pay award pending)

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: 30th March 2026 – 10:00

Interviews: Week commencing 13th April 2026 or week commencing 20th April 2026

About the Organisation

Join an organisation with a vision where students are always treated fairly and where the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

The Outreach and Insight team plays a key role in identifying emerging issues and trends in what matters most to students. We transform a wide range of data and information about our casework and the sector into insights and learning. We also play a central role in using this learning to develop and deliver specific and targeted outreach to providers, student representative bodies (SRBs) and students.

The Insight Analyst is responsible for conducting data and information gathering and analysis on a wide variety of topics related to this work.  You will be tasked with the creation and updating of Power BI reporting, dashboards and other data visualisation for internal use.

This important role involves collecting and analysing information from inside and outside the organisation with the purpose of generating insight to ensure that the overall outreach, engagement and communication strategies are evidence-based. 

Once the need for analysis of particular information is established, the Insight Analyst works to deliver this in an appropriate and comprehensible format. This role has responsibility for ensuring a very high level of accuracy and clarity, ensuring that colleagues can rely upon what is presented.

About You

You will have:

• Experience of conducting analysis of qualitative and quantitative data in an employment setting or in education
• Experience in drawing and presenting conclusions from multiple data sources, and from partial or unreliable data
• Understanding of Equality, Diversity and Inclusion issues, particularly in carrying out analysis about customers’ personal characteristics
• Curiosity – to ask not just “how many?” or “what kind?” but also “why is that?”
• Ability to think about information in creative and novel ways

We welcome applications from candidates from all backgrounds, in particular, we welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given our client’s mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Data, Insights, Data Insights, Data Analyst, Insights Analyst, Data Insights Analyst, Impact, Impact and Insights, Data and Insights. #INDNFP

This role is advertised by the recruitment agency acting for the client – Not For Profit People.

Salary: £36,910 - £39,960 p.a. depending on experience 

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid working and to be worked flexibly across Warwickshire  

Job Reference Number: 1662

The Cranstoun Group is a charity empowering people to live healthy, safe and happy lives. Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes. 

A new and exciting opportunity has arisen within the organisation to Manage/Lead the Drive programme across Warwickshire. 

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.  

As Service Manager, you will lead and manage the delivery of the Drive programme and interventions. You will champion the Cranstoun values across the organisation and drive the Cranstoun ‘people’ agenda ensuring a culture based on fairness, collaboration and trust. You will support the team leaders and Case Managers in their work, ensuring high quality and safe practice by completing regular case reviews of active cases. 

As Service Manager, you will manage a team of Case Managers and Panel Coordinator. 

You will work closely alongside and within a wider team of multi -agency stakeholders.  

The successful candidate will have management skills and a demonstrable track record within the field of domestic abuse and/or with highly complex cohorts. You will have experience and passion for collaboration, partnership, strategic and organisational development.  

Post holder will be subject to an Enhanced DBS check against relevant barred lists.

The post maybe subject to police vetting 

For more details and to apply, please visit our website via the apply button.

Closing date: 15 March 2026.

The interview will consist of a formal interview panel. 

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Sport & Events Coordinator

Department: Sport & Physical Activity Team

Reports To: Sport & Events Manager

Direct Reports: None

Contract Details: Full time, hybrid working (3 days in the office, 2 days remote)

Grade: 7

Salary: 28,000 – 30,000

Job Purpose:

This role will be responsible for the end-to-end delivery of a set of allocated sports, becoming the subject matter expert for those sports within CSSC. Working closely with volunteers, suppliers and partners, the role will ensure that their sports deliver a balance of larger national events and engaging local activities. For some larger scale events, the role will take on responsibility as Events Lead, so experience in event planning and delivery is vital.

The role will oversee event planning, delivery and evaluation, while ensuring compliance with all operational requirements such as health & safety and risk management. The role will play a vital role in supporting CSSC’s sports programme, increasing participation and enhancing member experience.

Key Responsibilities:

Sport Oversight & Development

· Act as the subject matter expert for a set of allocated sports.

· Support the development and delivery of sport specific plans in collaboration with the Sport & Physical Activity Team, volunteers, members and external partners.

· Monitor trends, challenges and opportunities within each sport to inform planning and innovation.

Event Planning & Delivery

· Lead the end-to-end planning and delivery across the allocated sports.

· Ensure all events comply with event protocols such as health & safety and risk management.

· Coordinate logistics, manage budgets, bookings, venues, and suppliers to ensure seamless event delivery.

· Work with volunteers to deliver safe, enjoyable and high-quality events and activities.

Volunteer & Partner Engagement

· Support, guide and collaborate with volunteers involved in delivering the sports specific development plans.

· Build positive relationships with NGBs, suppliers and external partners.

· Act as the primary point of contact for a set of allocated sports, proving advice, information and support.

Monitoring, Reporting & Finance

· Manage allocated sports budgets effectively, ensuring effective use of resources.

· Collect and report data on participation, spend and outcomes.

· Capture feedback and lessons learned to improve future delivery.

Team & Organisational Contribution

· Work collaboratively with colleagues across CSSC to support the wider sports transformation programme.

· Contribute to shared projects, national campaigns, cross-sport and cross-team initiatives as required.

Person Specification:

Essential:

· At least one year's experience coordinating and delivering events or projects, ideally within sport or physical activity.

· Strong organisational skills with the ability to manage multiple priorities.

· Knowledge of event management protocols, including health & safety and risk management.

· Excellent communication and relationship-building skills.

· Experience of working with volunteers.

· Confidence in managing budgets, logistics, and suppliers.

· Ability to work independently and as part of a team.

Desirable:

· Knowledge of the sport & physical activity sector, including NGBs and sports development principles.

· Experience of developing or supporting sport-specific development plans.

· Understanding of monitoring and evaluation methods for participation and engagement.

· A relevant qualification in event management, sport development, or project management.

· Knowledge of the civil service and public sector environments

Family Support Worker

We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.

Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative. 

Position: Family Support Worker

Location: Cross Green, Leeds

Hours: Part-time, 21 hours per week

Salary: £27,097 per annum pro rata

Contract: Permanent

Closing Date: 18th March 2026

The Role

This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.

Working with Members, you will:

• Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
• Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
• Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
• Support families who have an early help assessment or plan to understand and navigate the process
• Work collaboratively with the other Family Support Services and multi-agency partners
• Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
• Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
• Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support

About You

We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).

You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.

About the Organisation

Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Closing Date: 15 March 2026

Ref 7314

We are looking for an individual with strong finance operations experience to join us as our Finance Operations Officer, where you will work closely with colleagues across the organisation and with external partners to deliver an efficient, well-controlled and customer-focused finance service that maximises our impact for children.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Finance Operations Officer, you will play a key role in delivering a high-quality finance operations service across the organisation. You will ensure accurate and timely processing of income and costs, maintain strong financial controls and reconciliations, and help colleagues across the business understand and use finance processes effectively. You will also work collaboratively with internal teams, external suppliers and partners, including Save the Children International and its member organisations, to support statutory and donor reporting, audits and continuous improvement across our finance systems and processes.

In this role, you will:

• Provide leadership and expert guidance on finance processes including income and cost accounting, reconciliations, retail controls, accounts payable and accounts receivable, ensuring services meet agreed service level agreements.
• Maintain strong financial control by owning and completing bank, cash and balance sheet reconciliations, identifying and resolving discrepancies promptly.
• Drive continuous improvement by identifying, designing and implementing enhancements to finance processes and systems to improve efficiency, controls and user experience.
• Ensure accurate and timely processing of financial transactions, supporting smooth month-end and year-end close and high-quality financial reporting.
• Support statutory and donor audits by responding to queries and providing clear, timely and well-documented evidence.
• Support treasury activities, ensuring payments and refunds are processed securely, on time and in line with organisational policies.

About you

To be successful, it is important that you have:

• Experience in a complex organisation delivering finance operations across income and cost accounting, reconciliations, retail controls, accounts payable and accounts receivable.
• Proven experience of month-end and year-end processes, including journals, data uploads, payment runs and resolving financial issues.
• Strong knowledge of financial accounting concepts and their application within a charity or not-for-profit environment.
• A proactive approach to identifying, developing and implementing controls and process improvements.
• Excellent communication and relationship-building skills, with the ability to explain financial information clearly to non-financial colleagues and work collaboratively across teams.
• Strong organisational, analytical and problem-solving skills, with the ability to manage a varied workload and meet deadlines.
• Commitment to Save the Children's vision, mission and values.

What we offer you

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.

This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.

A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.

You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.

Please see the full Job Description attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

ECRN Regional Manager | The British Academy

Contract: Full-time, Permanent

Location:  St James Park, London, SW1 | Hybrid, worked flexibly under our hybrid-working policy

Salary: £40,926 per annum

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network.

The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities.

You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise.

A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders.

The ideal candidate for this role, will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments.

You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You’ll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment.

Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement.

Further information about the ECRN can be found on our website.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To find out more about this opportunity and to apply, please visit our recruitment page via the apply button.

Applications must be received no later than Midday on Wednesday, 18 March 2026

About the role:

Ready to lead services that help people truly move forward — not just move on?

As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.

Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.

You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.

This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.

About you:

• You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
• Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
• Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
• Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
• Can build trusted relationships with local authorities and partners while holding performance and accountability
• Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 15th March at midnight

Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager

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About the Role

UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.

As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.

You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.

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Key Responsibilities

1. Client Support & Employability Delivery

• Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
• Build trusted relationships with clients who may have complex needs or low confidence
• Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
• Support job searching, training enrolment and digital access where needed
• Deliver regular group employability workshops (monthly or fortnightly)
• Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.

2. Assessment & Action Planning

• Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
• Develop and monitor personalised action plans for employment, volunteering, or education
• Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)

3. Employer and Partner Engagement

• Develop relationships with local employers, volunteering bodies and training providers
• Promote the strengths and potential of UR4Driving participants to external partners
• Support a small number of participants into direct job, training or volunteering placements

4. Monitoring and Outcomes

• Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
• Track attendance, engagement and progress across all participants
• Contribute to reports, case studies and service evaluation as required

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Person Specification

Essential

• Empathy, patience and the ability to build rapport with individuals with complex lives
• Experience supporting clients into employment, education or volunteering
• Knowledge of barriers faced by ex-offenders and vulnerable adults
• Excellent communication and motivational skills
• Strong organisational skills and the ability to manage a caseload
• Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
• Confident with CV development, disclosure support, job search and basic digital tools
• Commitment to safeguarding, equity, and trauma-informed practice

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Desirable

• Experience facilitating group workshops or training
• Knowledge of local employment and training opportunities in West London
• Understanding of the Rehabilitation of Offenders Act and related guidance

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Why Join Us

The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.

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How to Apply

Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.

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Recruitment Process

• Panel interview focused on your experience, motivation and approach.

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Closing Date

11.30pm, Sunday 8th March 2026

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