Analysis jobs

We are pleased to be recruiting a Programme Administrator to support the new Fair Futures for Young Carers programme across Scotland, Wales and England.

This is a hybrid role, anchored to either the London, Glasgow or Cardiff Carers Trust office 1-2 days a week.

This role is key to ensuring the programme runs smoothly and consistently by coordinating schedules, preparing meeting packs, maintaining trackers and supporting monitoring activity. The postholder will provide the structure that enables the wider team to deliver excellent support to young carers.

As the postholder you will:

· Liaise with local carer organisations and education stakeholders to coordinate support offers and events.

· Maintain up‑to‑date records, trackers and reports for the Programme Lead and Programme Officers.

· Help ensure communication, timelines and resources are aligned across all three sites.

Please download the attached recruitment pack to find out mor

Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.

The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.

In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.

This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.

Overview

Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.

The Role  

The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.

Key Responsibilities

The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:

● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds

● Supplier communications and management, including maintenance of up-to-date records and contracts

● Maintaining up-to-date records of credit card expenses and receipts

● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager

● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner

● Providing administrative support in the monitoring of organisation and fund reporting requirements

● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes

● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis

The general Figurative duties will include:

● Diary management and co-ordination for wider team meetings and events

● Minute taking, including during fund investment committees

● Inbox management and dealing with all incoming general enquiries

● Management of company-wide document signing processes

● Collaborating on the development of internal processes to ensure the efficient and effective management of data

● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department

● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising

The Person

The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:

Experience

● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams

● Exposure to data entry, cleansing and analysis

● Experience developing or supporting the development of new internal systems, processes and guidelines

● Desirable: experience supporting the finance function of an organisation

● Desirable: experience of working with arts & cultural sector organisations

● Desirable: experience of social impact investing, in any capacity

● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation

Knowledge

● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature

● Familiarity with a range of IT platforms, including Google Workspace

● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools

● Desirable: a basic understanding of bookkeeping and finance

● Desirable: an understanding of the social impact investment and/or arts and culture sector

Skills

● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging

● Strong database management and software skills

● Strong literacy and numeracy skills, including minute writing

● Demonstrable attention to detail across a range of tasks and skillsets

● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines

● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders

● Desirable: ability to resolve minor internal IT issues

Attitude

● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought

● Collaborative team-player, willing to help internal and external colleagues to achieve their goals

● Curious and open minded critical-thinker, comfortable in providing constructive challenge

● Well organised and conscientious, able to deliver work in a timely and thoughtful manner

What We Offer

● Salary: £30,000 FTE depending on experience

● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.

● Hours: 3 days/week (0.6 FTE)

● Reports to: Operations Manager

Benefits

The opportunity to develop your skills at the intersection of creativity, social change and investment and: 

●      25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)   

●     Pension (Employer Contribution 8% +  a further 4% where the employee contributes 4%) + Life Assurance 

●     Post probation - Private health and dental insurance

Making an Application

To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):

● Why do you want to join Figurative, and what aspects of this role are you most drawn to?

● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?

● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?

First interviews will be held virtually on Thursday 5th March 2026.

Second interviews will be held in person in our London offices  on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

I look forward to hearing from you! 

Ellen  Hunter

Operations Manager 

Data and Insights Analyst

Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area) 

Benefits 

• Salary – £30,000 per annum; FTE £18,000 pro rata
• 21 hours per week 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays (pro rata)
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About Re-engage 

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Role purpose 

In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects. 

Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation. 

Key responsibilities

• Data analysis and insight
• Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities. 
• Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making. 
• Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways. 
• Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework. 
• Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
• Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding. 

Policy and Research Support

• Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
• Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
• Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support. 

Impact and Consultancy Support

• Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries. 
• Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders. 
• Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work. 
• Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.

Collaboration and Continuous improvement

• Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings. 
• Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support. 
• Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality. 
• Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation. 
• Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice. 
• Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people. 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures. 
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.

Skills and Experience 

Essential 

• Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques. 
• Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation. 
• Ability to translate complex data into clear, actionable insights. 
• Experience with data cleaning, validation and management.
• Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
• Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
• Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
• Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously. 
• A collaborative growth mindset and willingness to work closely with colleagues across departments. 
• Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling. 
• Experience working with large data sets or administrative data.
• Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems. 

Desirable                     

• Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate. 
• Knowledge of social research methods and statistical techniques.
• Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
• AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly. 
• A degree in a relevant field. 
• Experience of working in a charity and/or with grant funded projects.

About us

We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026

REF-226 248

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

We are looking for someone who is organised, proactive, and motivated to support fundraising through high quality research and insight. You’ll be confident managing multiple tasks at once, comfortable working to deadlines, and able to adapt when priorities shift.

Strong organisational and time management skills are essential, as is the ability to communicate clearly and present information in a concise, user friendly way.

Location:  Hybrid working between the Aldgate, London office and home.  

A great opportunity has arisen for a Data Analyst working within our Data+Insight team. This is a key role that will help us develop our data culture and capabilities, drive organisational performance and impact, and support other teams in delivering on our mission.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will identify, collect, collate, analyse, and interpret data relevant to the activities and strategic aims of the organisation, delivering accurate, reliable, relevant, and timely insights. Contributing to the delivery of the organisation’s data strategy, delivering on strategic initiatives to enhance the organisation's data maturity and building a good data culture will also be key to the success of this role.

We are looking for an individual with excellent analytical and problem-solving skills, with the ability to analyse complex issues and data, draw insights, and make data-driven recommendations. You will be strong in data analysis and manipulation with proficiency in Python, R, and SQL (experience with Microsoft Fabric would also be advantageous) and have solid data visualisation skills with the ability to create easily digestible representations of analytical findings using relevant tools (our visualisation tool stack currently includes Power BI, Tableau, and Datawrapper).

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Due to high level of applications, this role may close earlier than the deadline. We encourage you to submit your application at the earliest opportunity to ensure consideration.

This role is perfect for a passionate and skilled Data Analyst, looking to harness the power of data to gain key insights into target audiences, and in turn improve animal welfare globally.

You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to engage audiences and raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care.

As our new Data Analyst, you will play a key role in managing and optimising our CRM system and ensuring data is used effectively across the charity to inform decisions, improve supporter engagement, and enhance fundraising performance. Working closely with the Marketing team, you will lead on data analysis and segmentation, helping us to deliver smarter, more targeted campaigns. You’ll also bring a forward-thinking approach by exploring how AI and automation can enhance our data capabilities, and you’ll be instrumental in understanding donor journeys to support long-term retention and engagement.

This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.

Other organisations may call this role Data Analyst, Database Officer, CRM Officer, Supporter Data Officer, Insight Officer.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals.

Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.

Main Duties & Responsibilities

• Maintain and manage our CRM system, ensuring data accuracy, integrity, and compliance with data protection regulations (e.g. GDPR).
• Support in the review of the effectiveness of our current CRM and the potential search for an alternative platform if required.
• Work with the Marketing team to design data-driven supporter journeys and targeting strategies.
• Identify opportunities to automate manual processes and enhance predictive analytics.
• Support colleagues across the charity in using CRM data effectively and responsibly.
• Explore and test AI tools and platforms to streamline data analysis and campaign performance tracking.
• Analyse campaign performance data to identify trends, insights, and areas for improvement.
• Provide insights into supporter behaviour to improve long-term donor retention and lifetime value.
• Keep up to date with data and AI trends in the non-profit and marketing sectors.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience

• Two years' experience working with CRM systems (Donorfy is our current CRM but relevant experience across any CRM systems is valuable)
• Strong data analysis and reporting skills
• Ability to translate data into clear insights and recommendations for non-technical audiences
• Experience in audience segmentation and targeted campaign delivery
• Knowledge of data protection and GDPR best practices
• A passion for animal welfare
• A strong team player
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience

• Experience in a charity or not-for-profit environment
• Familiarity with AI tools (e.g. ChatGPT, machine learning models, data automation platforms)
• A full UK drivers’ licence

We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.

​This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.

​The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.

​You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.

​You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.

​The responsibilities of the job include:

• Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
• Proactively sharing learning across digital teams to support continuous improvement
• Creating service reports for a variety of stakeholders
• Wider stakeholder engagement and communication
• Managing service incidents through to resolution
• Maintaining service documentation and systems
• Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.

Interview Details:

Interview Date: Week beginning 10 March 2026

Interview Format: Virtual

​Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

If you would like an informal conversation about the role specifically, please contact: Janine Knox.

Any questions about the recruitment process, please email the recruitment team. 

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
• Hands-on experience of leading incident resolution and root cause analysis.
• Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
• Experience of working with diverse stakeholders and communicating effectively.
• Ability to create and maintain accurate service documentation and system records.
• Knowledge of end-to-end digital platforms (web, mobile, databases etc).
• Work collaboratively in an agile or fast-paced environment.

Desirable Criteria:

• Experience of manging service helpdesk software

Equity, Diversity and Inclusion 

​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Are you passionate about the world of data and its potential to inform decision making and drive organisational change? We have an exciting opportunity for a Junior Data Scientist to use the power of data science to help fund life-saving research. 

About the role 

We’re looking for a Junior Data Scientist to support the Health Insights team in delivering high‑quality health and research insights that inform organisational decision making.

As a Junior Data Scientist you’ll help identify opportunities to apply data science, develop models and analytical pipelines, collaborate with data scientists on analytical projects, and contribute to the development of our tools and ways of working.

You will extract and analyse data from multiple sources, create meaningful insights and explore the latest methodologies within the machine learning and natural language processing space. You will share your expertise and present any key findings to stakeholders at BHF.

About you

With a qualification in a quantitative field or equivalent industry experience, you’ll have a strong understanding of data science techniques (advanced analytics and machine learning) covering areas such as predictions and natural language processing.

You’ll have experience of working with data- either statistical modelling or using a programming language such as R, Python, SQL or similar. A logical thinker you’ll be comfortable using advanced analytics and data science techniques to predict patterns and trends from complex data sets.

With strong communication skills, you will communicate technical concepts in a clear and concise way to technical and non-technical audiences.

​

You’ll have a proactive approach to learning and stay up to date with the latest data science practices.

​

You will be working closely with our Research Insights & Impact team, so experience with research funding, outcomes or impact data would be beneficial.

​

​

If you share our values and are passionate about making a difference, we would love to hear from you. 

​

​

Belonging at BHF

​

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

​

To hear from our people, check out Belonging at BHF.

​

​

Working arrangements 

​

This is a fixed term contract for 12 months. 

​

​

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

​

​

Interview process 

​

The interview process will be a single stage held over MS teams. 

​

​

How to apply 

​

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement​, outlining your interest in the role and how you meet the role’s criteria. 

​

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.  
    ​

Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

Transform data into a lifeline for animals and become the strategic engine behind our global conservation efforts. As our Data Intelligence & CRM Officer, you will unlock the hidden potential within our data to drive life-saving results for orangutans, bears, and primates around the world.

Why This Role Matters

At International Animal Rescue, we don’t just rescue animals, we work to protect habitats, and work with communities to deliver holistic and sustainable conservation strategies that boost biodiversity and mitigate climate change.

Your expertise won't just live in a spreadsheet - it will directly inform how we connect with our supporters and fund our mission to release rescued animals back into the wild. You are the bridge between the fundraising team, the CRM and real-world conservation impact.

The Opportunity

This is a high-impact, hands-on role where you will act as the day-to-day lead for our fundraising CRM. You will:

Drive Income Growth: Create high-quality supporter intelligence that maximise the success of our direct mail and digital campaigns.

Uncover Actionable Insights: Analyse supporter behaviour and campaign performance to provide the strategic recommendations that guide our fundraising team.

Master the CRM: Take full ownership of data imports, quality control, and GDPR compliance within our CRM (Donorfy) ecosystem.

Shape the Future: Identify opportunities to improve reporting and data visualisation, helping us work smarter to save more lives.

Who We Are Looking For

You are a data enthusiast who thrives on finding the story behind the numbers. We need someone with proven CRM management experience and a solid grasp of creating meaningful information who can present technical findings to non-technical colleagues with clarity and passion. If you are a collaborative problem-solver who wants to apply your analytical skills to a mission that truly matters, we want to hear from you.

Please read the full job specification for more information.

Our vision

Better nature for all. A future where everyone can experience, enjoy, protect and restore the natural world.

How is Finance a part of this vision

- Every pound invested in TCV delivers at least ten pounds in social, environmental and health benefits.
- Green social prescribing returns two pounds and forty two pence for every pound invested.

The central finance team works in partnership with TCV departments providing impact driven and robust monitoring and reporting. As a charity we ensure we are sustainable and efficient with strong governance and financial resilience.

The role

This is an exciting new role to work closely with the Finance Director and finance team. We are looking for a finance manager who can provide robust financial controls and reporting to help ensure we maximise our impact and make every penny count.

You will
- Lead on the preparation of monthly management accounts.
- Ensure compliance with controls and charity finance regulations.
- Ensure accuracy and timely reconciliations, forecasts, restricted funds analysis and budgets.
- Assist with the annual audits and statutory accounts preparation.
- Prepare VAT and Gift aid claims.
- Support teams with grant reporting.

A key part of this role will be building strong relationships and engaging with budget holders to guide them through financial principles and controls and create impactful reporting solutions.

About you

We are looking for someone who will bring:
- A recognised finance qualification (ACA, ACCA, CIMA, or equivalent) or relevant experience.
- Experience managing charity or non-profit finances.
- Strong financial analysis and reporting skills.
- Excellent communication and influencing ability, you can explain numbers in plain English.
- A genuine passion for making a difference through your work.

Why Join Us?
- Work for a cause that matters, every pound helps change lives.
- Join a supportive, ambitious, and friendly team.
- Enjoy flexible hybrid working and a culture that values balance and wellbeing.
- Opportunities for professional growth and development.

Hybrid working with at least 2 days a week in Doncaster - Gresley House.
Hours negotiable: 28 - 35 hours per week.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.

We have an exciting opportunity to join Bristol Animal Rescue Centre as Individual Giving Officer.

Job title: Individual Giving Officer
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements
Contract: Permanent
Job type: Full or Part time
Hours per week: 35 hours per week to be worked during our office hours (Monday-Friday 8am-4pm or 9am-5pm). Part-time (minimum of 28 hours per week) will be considered. Occasional weekend and evening work if required for fundraising and supporter events for which TOIL will be agreed with the line manager.
Salary: £27,000 – £30,000 per annum, pro rata depending on experience (£21,600 – £24,000 actual for 28 hours per week)

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

As Individual Giving Officer, you will plan and deliver impactful direct response fundraising campaigns across digital and offline channels. You’ll manage a portfolio of individual giving products including appeals, regular giving, in-memory giving, lotteries and raffles – using audience insight, segmentation and performance data to continually optimise results.

You will play a central role in shaping supporter journeys, improving acquisition and retention, and strengthening digital fundraising performance through email, paid and organic social, website content and integrated campaigns.

This is a hands-on campaign role ideal for someone with strong direct marketing and digital marketing experience who enjoys using a combination of creativity and analysis to shape innovation and fundraising product development.

About you

We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.

You’ll ideally bring:

• Experience delivering direct marketing campaigns across digital and offline channels
• Proven experience in digital marketing, including email marketing, paid and organic social advertising and website content
• Strong understanding of direct response principles and supporter/customer journeys
• Experience managing multiple campaigns and timelines
• Excellent copywriting and editing skills for fundraising or marketing campaigns
• Confidence using CRM systems for segmentation, reporting and analysis
• Experience working with campaign suppliers such as agencies, printers or mailing houses
• Strong project management and organisational skills
• A creative, test-and-learn mindset focused on performance and optimisation
• You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.

Application closing date: Midnight on 1 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.