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Working as part of the operations team, the you will help maintain the systems, processes and practical foundations
that enable the organisation to function effectively. This includes supporting people operations and HR administration,
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping
FEA’s events run smoothly.
Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its
mission and drive progress towards a fairer education system.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Latymer Upper School is seeking to appoint a Philanthropy Officer (Individual Giving).
This role oversees the execution of all annual, capital, and project-based mass appeals across print, digital, and telephone channels. By driving these multi-channel campaigns, the position actively engages Upper and Prep school constituencies, including current and former parents, Prep families, and alumni (Latymerians).
Hours: Full-time, 37.5 hours per week.
Salary: Circa £32,000 (There may be some flexibility for an outstanding candidate, dependent on experience).
To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website.
Closing date: 9am Thursday, 17 September 2026.
Interviews will be held on Thursday, 24 September 2026.
We will review applications as they are submitted; therefore, suitable candidates may be interviewed before the closing date. We reserve the right to withdraw the position if an early appointment is made; therefore, early applications are encouraged.
Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.
We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.
The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.
A little bit about the role
Contract: Full Time, Fixed Term (6 months)
Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension
Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)
This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation
Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.
Key Responsibilities
Recruitment
Onboarding
Administration
For list of full responsibilities, please see the job pack
A little bit about you
Experience and Knowledge
Characteristics and Skills
Benefits
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Receptionist/ Administrator
37 hours per week
Permanent
Southampton SSJ&I Service, London Road
Salary Scale: 20 – 21 (£25,947 - £26,305 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
As one of the primary faces of the SSJ&I Alcohol and Drug Service, you will set the tone for every individual walking through our doors or reaching out over the phone. Operating with a calm, controlled, and welcoming manner, you will seamlessly guide clients to their appointments, pass queries to duty teams or care coordinators, and serve as a reassuring presence during critical moments in their recovery journey.
Working with a person-centred approach, you will directly support Southampton residents who are ready to make meaningful changes to their lives. By connecting service users to vital interventions—from therapeutic groups to prescribing and needle exchange services—and maintaining strong risk management standards, you will help create a safe environment where individuals feel heard, supported, and empowered to grow.
Through building genuine, trusting relationships with our client base, you will actively contribute to SSJ's core mission. Your everyday interactions will help cultivate a community of continuous growth and development, delivering real, positive change for both our service users and the wider organisation.
Who We're Looking For
· Engaging & Personable: An innovative, tenacious individual who can connect meaningfully with service users and multitask effectively in a busy reception environment.
· Empathetic & Resilient: Someone equipped with a self-reflective, motivated mindset who thrives both independently and as part of a collaborative team.
· Flexible Team Member: A dedicated professional ready to work service-based across a 37-hour week, Monday – Friday working week.
Essential Qualities and Skills
· Sector Knowledge & Experience: Experience working with this client group and a strong understanding of the impact of substance misuse on individuals, families, and communities. (Transferable skills from working with other disadvantaged groups will also be considered.)
· Awareness of Resources: Up-to-date awareness of the issues this client group presents with, as well as knowledge of the relevant interventions, resources, and agencies available locally.
· Core Competencies: Strong IT system skills, excellent multitasking capabilities, and proven expertise in risk management and building trusting relationships.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
For an informal discussion about the role please contact us.
Application closing date: 5pm on Thursday 24th September 2026
Interview date: Wednesday 1st October 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.
We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.
We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.
Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.
As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.
Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
What we’re looking for
Why join Kapella?
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Closing date: 27 September 2026
Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week
The client requests no contact from agencies or media sales.
Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.
As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.
Home‑based (UK) with occasional travel
This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.
Why this role matters
Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.
About Safeena
Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.
Key Responsibilities
Inbox & Communication Management
Manage and triage the Head of Transformation and Hello inboxes
Draft responses, prioritise actions and maintain professional communication with partners and volunteers
Meetings & Coordination
Organise meetings, workshops and community sessions
Prepare agendas, papers and pre‑reads
Take accurate minutes and maintain action logs
Documentation & Governance
Format and proofread reports, papers and presentations
Maintain project documentation and support governance processes
Assist with board and steering group preparation
Project Administration
Maintain project documentation
Support reporting, monitoring and data collection
Assist with onboarding and close‑down of project activities
General Administrative Duties
Diary coordination, travel arrangements and basic financial admin
Maintain confidentiality and uphold Safeena’s safeguarding standards
Person Specification
Essential
Strong organisational and communication skills
Experience managing inboxes, documentation and meeting coordination
Proficiency in Microsoft Office
Ability to work independently and handle sensitive information
Desirable
Experience in healthcare, charity or transformation settings
Understanding of culturally competent or faith‑informed support environments
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Therapeutic Service Manager
Responsible for: None
Purpose of the role:
To be a proactive and experienced administrator to:
Main duties:
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Job Title: Office Administrator
Contract: Permanent
Hours: 35 hours per week
Salary:£27,000 per annum
Location: Coram Campus, Bloomsbury, London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CCLC
Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law as well as outreach advice and second tier advice in the areas of asylum and immigration law. Our Policy & Practice Team delivers policy and research work.
Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.
About the role
We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.
The Office Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Policy & Practice Change Team, the majority of whom are currently working in a hybrid pattern. The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.
This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.
The role would suit an organised and efficient individual with strong IT skills. Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem-solving skills.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 13th September 2026 at 11:55pm
Interview date: 17th September 2026
We reserve the right to close this vacancy early upon successful appointment or at our discretion. Successful candidates will be asked to take part in an online assessment ahead of interview.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
We are recruiting a fixed term Finance Administrator (maternity leave cover) to join our wonderful team. This role will be responsible for coordinating the Foundation’s financial administrative processes and supporting the Head of Operations with day-to-day financial tasks.
Suitable candidates will:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
Key responsibilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.
This is a crucial role to support our Advice Services team. They are the gatekeepers of our work, being the first point of contact for our clients, most of whom will be struggling and may be both emotionally and physically vulnerable. You may be the first person many of our clients will have spoken to about their issues and being able to put them at ease in a professional, yet warm and friendly manner is incredibly important. You will get to make the first impression of Crosslight and help build trust and engagement from the very start.
The role is varied but will involve handling new client enquiries in person and on the phone, understanding their situations, assessing their needs, booking and coordinating appointments, providing information, and acting as an advocate for the work we do.
About Crosslight
Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference.
Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.
We are of our community and for our community – we are ‘all together’, and we would love for you to join us.
“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member
About the role
Visit our website for details of how to apply.
The client requests no contact from agencies or media sales.
ROLE OVERVIEW
This is an administrative and coordination role, helping individuals and families to access appropriate guidance from the Centre’s qualified religious advisors. The postholder will manage appointments, maintain case records, and ensure the smooth operation of our community-facing services.
ESSENTIAL RESPONSIBILITIES
· Conduct initial meetings with individuals and families to evaluate their needs and direct them to the appropriate internal service.
· Provide information and support.
· Liaise with religious advisors and consultants to coordinate case referrals.
· Provide all admin and secretarial work for Manchester Shariah Council.
· Maintain accurate records and manage bookings for all consultants and Manchester Shariah Council members.
· Plan, manage, organise and oversee all social and Shariah services and activities on a day to day basis.
ESSENTIAL SKILLS
Active listening: This entails listening, paying attention to and recording what clients tell you while demonstrating this through appropriate body language and responses.
Boundary setting: The nature of the work means it is easy to get emotionally involved in certain cases. Setting boundaries ensures that professional lines are not crossed and keeps you focused on the end goal.
Sound judgment and ability to refer cases appropriately.
Communication: The job entails communication with a variety of people in a number of different ways, either by talking to clients face-to-face or over the phone, presenting cases to consultants, or making written referrals. All communication must be clear and articulate in order to be understood.
Ability to work with individuals from a variety of cultural and social background.
Proficiency in using IT systems to manage casework and correspondence.
Excellent organisational and time management skills.
Ability to remain resilient and maintain professional boundaries in sensitive situations.
REQUIRED QUALIFICATIONS AND EXPERIENCE
·A Diploma/Degree in Shariah Law.
· Previous working experience in Shariah Law related fields and/or Shariah Courts in Muslim countries.
· Familiarity with UK Law and/or Common Law, safeguarding frameworks and community structures to ensure the procdures are in compliance with UK legal framework.
· Experience working with families, women and children in a culturally sensitive setting.
·Fluent in English (essential).
WORKING HOURS
Monday-Saturday
10am-4pm (36 hours)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.
As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.
This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.
PAY, HOURS AND BENEFITS
✓ £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.
✓ Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays
✓ 25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service
✓ 4% employer pension contribution
✓ Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria
✓ Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one
✓ A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points
✓ Employee Assistance Programme with 24/7 confidential support
✓ Monthly supervision and reflective practice sessions, plus a structured four-week induction
✓ A small, inclusive team where your voice shapes how we work
✓ A company dedicated to the continuous professional development of its team members
WHAT YOU’LL DO
• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management
• Deliver structured keywork sessions and co-produce individual support plans with each resident
• Help residents into education, employment and training — CV writing, job applications, college enrolment
• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans
• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals
• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way
• Accompany residents to appointments with external agencies — GP, Job Centre, local authority
• Respond calmly and professionally to conflict, emotional distress or challenging behaviour
• Work with the wider team to ensure the safety and wellbeing of all residents
• Contribute to team meetings, supervision and your own continuing professional development
WHO WE’RE LOOKING FOR
Essential:
• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting
• A genuine understanding of the challenges care leavers face in the move to independent living
• Working knowledge of safeguarding and trauma-informed practice
• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard
• Confident IT skills and the ability to use a digital case management system
• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment
• Right to work in the UK
For the £32,000 rate:
• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above
Desirable:
• Experience supporting young adults into education, employment or training
• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning
• Experience with complex needs, mental health or substance use
Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.
WHAT MAKES A GREAT ELSL SUPPORT WORKER
• Treats every young adult as a capable individual — not a case to be managed
• Understands that independence is built gradually, and shows up with patience and consistency
• Holds clear professional boundaries while staying warm and approachable
• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working
• Is a confident advocate for residents with external agencies and professionals
• Takes ownership of their own development and reflective practice
HOW TO APPLY
For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.
Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.
Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.
18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension
Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.
We are looking for someone:
1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.
2. To ensure the smooth day-to-day running of the office, reception and administrative systems.
3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).
4. To provide administrative support to staff, volunteers, and partner organisations.
5. To support monitoring, evaluation and reporting requirements for funded projects.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.
Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.
You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database
You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.
You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.
You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.
About you
To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.
An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.