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Purpose of the role
Due to the rapid expansion of Day One Trauma Support and the launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the HR Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Administrator role is a newly created position to reflect the growing HR needs of the charity as the workforce expands. This is a key role which is instrumental in supporting the HR administration function at an operational level, along with providing general administrative support to the HR Manager and wider team as required to help ensure the smooth day-to-day running of the charity.
Reporting to the HR Manager and assisted by an external HR and Employment Law support service (WorkNest), this role will provide efficient and confidential administrative support across all areas of human resources. This includes recruitment, onboarding, record management, payroll support, and ensuring HR processes are compliant with employment legislation and charity policies.
This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
Key responsibilites
HR Administration
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Take ownership of the HR software to ensure all HR documentation and records are accurate, up to date at all times and in line with Day One policies, procedures and GDPR, including retention periods for ex-employees.
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Oversee the recruitment, selection and induction process for all new appointments. Including posting vacancies, scheduling virtual and in-person interviews, and communicating with candidates.
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Process and coordinate all pre-employment checks for new hires, including DBS checks, right to work verification, reference checks, and any other safeguarding or compliance requirements, ensuring all documentation is completed accurately, securely stored, and compliant with employment legislation and organisational policies.
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Administer honorary contracts and associated documentation with NHS Trusts where required, liaising with relevant departments to ensure agreements, compliance checks, and onboarding requirements are completed accurately and in a timely manner, in line with NHS and organisational policies and procedures.
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Manage and maintain HR SharePoint folders and electronic HR records, ensuring documentation is accurately uploaded, securely stored, regularly updated, and easily accessible in line with GDPR, data protection requirements, and organisational record management procedures.
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Maintain accurate and up-to-date employee records, ensuring all changes relating to contracts, job titles, salaries, working hours, absence, and personal details are promptly recorded within the HR system in line with organisational procedures and data protection requirements.
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Prepare and issue employment contracts, offer letters, and onboarding documentation, ensuring all paperwork is accurate, compliant with organisational policies and employment legislation, and completed in a timely manner to support a smooth onboarding experience for new starters.
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Handle employment and character reference requests in a timely, professional, and confidential manner, ensuring all information provided is accurate, compliant with data protection requirements, and in line with organisational policy and safer recruitment practices.
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Prepare and issue contractual amendment letters, ensuring all changes to terms and conditions of employment are accurately documented, clearly communicated, and processed in line with organisational policies and employment legislation, and that employee records are updated accordingly.
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Oversee the employee offboarding process, ensuring all leaving procedures are completed efficiently and professionally, coordinating final documentation, recovering organisational property and system access, and maintaining accurate records to support organisational learning and continuous improvement.
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Process a range of HR documentation relating to employee absence, annual leave, performance reviews, and changes to employment status, ensuring all records are accurately maintained, promptly updated on the HR system.
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Support monthly payroll administration by ensuring accurate and timely provision of employee data to the Finance department, including updates on new starters, leavers, contractual changes, absences, and other relevant payroll information, in line with agreed deadlines.
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Monitor the HR inbox on a daily basis, responding promptly and professionally to queries relating to HR administration, and escalating more complex or sensitive matters to the HR Manager or appropriate lead as necessary, ensuring all communications are handled in line with confidentiality.
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Coordinate the scheduling and delivery of training sessions, including liaising with external trainers, booking venues or virtual platforms, and communicating with attendees. Maintain accurate training records and track employee certifications, ensuring compliance requirements are met and records are kept up to date in line with organisational policies.
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Provide administrative support for disciplinary, grievance, and performance management processes, including arranging meetings, preparing documentation, and accurately taking and distributing meeting minutes where required, ensuring all records are handled confidentially.
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Support the HR Manager prepare HR reports, metrics, and correspondence as requested in a clear and accurate format.
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Assist in the organisation and coordination of whole-organisation in-person team days, including booking suitable venues, arranging catering and refreshments, coordinating activities, and supporting logistics to ensure smooth delivery and a positive staff experience.
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Support the HR Manager with the planning and delivery of employee engagement initiatives and wellbeing activities, helping to foster a positive organisational culture by assisting with events, communications, and activities that promote staff wellbeing, inclusion, and morale.
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Prepare and send a monthly staff newsletter, working closely with colleagues across departments to gather content, ensuring information is accurate, engaging, and timely, and supporting effective internal communication across the organisation.
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Responsible for supporting the data input into the HRIS and any further developments of the system.
General Office Administration and Operational Support
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Provide general administrative support to the HR Manager and wider team as required.
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Help coordinate office supplies, equipment, and routine operational requirements.
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Assist with arranging meetings, preparing documentation, and taking notes where required.
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Respond to telephone, email, and visitor enquiries, directing queries appropriately when required.
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Assist with practical operational matters to help ensure the smooth day-to-day running of the charity.
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Undertake other reasonable administrative and operational duties commensurate with the role.
General
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Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training.
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Additional ad hoc duties as and when required.
For the full details, please see the attached recruitment pack.
How to apply
Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Sunday 28th June 2026
Interviews:
First stage virtual: w/c 6th July 2026
Second stage in-person, Leeds: w/c 13th July 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Job Title: Finance Apprentice
Team: Finance
Location: Hybrid – Home and London.
Status: 24 Months Fixed Term Contract
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range at £25,813, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
The Finance Apprentice will play a crucial role in supporting the Finance team to deliver our strategy. The Apprentice will undertake a structured Level 3 Assistant Accountant training programme, combining work-based learning with academic study to develop practical accounting, financial and administrative skills.
During the apprenticeship, the Finance Apprentice will gain experience across key finance activities, including purchase and sales ledger processing, financial administration, and supporting core accounting processes such as reconciliations and reporting.
This role offers a strong foundation for a career in finance, providing exposure to financial operations as well as insight into financial accounting and business partnering in a supportive and friendly team environment.
Key responsibilities
• Assist with purchase and sales ledger processes
• Support reconciliations and month-end activities
• Maintain and update finance system, records, and files
• Assist in preparing reports, presentations, and spreadsheets
• Perform general administration duties, including management of finance team email inbox
• Schedule and coordinate meetings, appointments, and travel arrangements
• Ensure accuracy and confidentiality of information
• Support finance projects and continuous improvement
Other
• Undertake other duties as may reasonably be required
Impact
The Finance Apprentice contributes to the smooth running of the finance function by supporting both day-to-day operations and core accounting processes, while developing skills for future progression.
The person
Apprenticeship Framework
• Commitment to completing a Level 3 Assistant Accountant Apprenticeship and maintaining the training provider standards.
Qualifications
• GCSEs (or equivalent) including English and Mathematics at grade 4/C or above
• Must meet Level 3 apprenticeship entry requirements (A Level in Accounting, Level 2 AAT, passed the Consolidation Test in the Intro to Bookkeeping course, BTRN and BKCL, Level 1 or Level 2 City & Guilds in Bookkeeping and Accounts, or ITBK and POBC)
• Willingness to undertake the Level 3 Assistant Accountant Apprenticeship
Knowledge, Skills and Experience
Knowledge
• Excel and Microsoft Office skills
• Practical exposure to finance or bookkeeping
• Understanding of basic financial processes
Skills
• Proven communication both written and verbal
• Analytical thinking
• Understand and able to work with confidential information
• Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required
Personal Attributes
• Proactive and organised
• Attention to detail.
• Professional and adaptable
• Motivated to build a career in finance
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
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Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
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Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
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Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
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Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
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Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
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Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
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Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
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Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
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Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
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Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
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Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
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Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
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Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
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Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
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Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
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Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
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Has enthusiasm for and experience of working with young people from diverse backgrounds
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Has a high degree of initiative and the ability to take responsibility for projects with support
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Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
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Is adaptable and a quick learner
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Understands the importance of accurate record keeping and processes
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Working within or an understanding of the not-for-profit sector
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Excellent verbal and written communication and strong analytical skills
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High attention to detail and confidence working with data, spreadsheets and CRM or database systems
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Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
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Has knowledge and experience of the higher education and/or education sectors
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Personable, flexible and discreet; able to fit into a small team
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Able to create engaging content in a variety of forms
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £30,800-£31,500
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The Role
The Trust has grown significantly over the past five years, from a team of 30 staff in 2020 to almost 60 in 2026. Our organisational strategy, which takes us to 2030/2031, predicts further growth across all our activities, that will allow us to increase and improve the support we provide for young people, and further raise the profile of social mobility in the UK. As part of this, we are currently in the early development stages for the Trust’s first ever People Strategy.
We are seeking an organised and detail-oriented HR Assistant: Recruitment to support the administration of our recruitment, onboarding and compliance processes.
The Team
The HR Assistant: Recruitment will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives. The role will report to the Senior Operations Manager and will work closely with colleagues both in Finance & Operations and across the wider Trust.
Main duties
Pre- and Post-Employment
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Coordinating the end-to-end recruitment process, e.g., ensuring completeness of recruitment documentation, coordinating interviews, liaising with candidates etc.
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Providing routine recruitment advice and support for hiring managers, with support from your line manager
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Supporting key employee lifecycle processes, including onboarding, induction, probation reviews and leavers' processes
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Maintaining an awareness of current employment trends, processes and best practice to support effective and inclusive recruitment and onboarding
HR Administration and Compliance
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Managing HR documentation, e.g., staff files, new starter contracts etc.
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Maintaining and updating HR systems, e.g., Teamtailor ATS, Personio etc.
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Supporting the Finance team with payroll administration
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Supporting the coordination and monitoring of mandatory HR compliance training across the Trust
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Supporting with day-to-day queries relating to HR policies and processes, with support from your line manager. Completing related research, as required.
Other
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Acting as the Trust's first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
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Supporting general HR projects, as required
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Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who can demonstrate:
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Excellent verbal and written communication skills, and first-class interpersonal skills
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Strong organisational and problem-solving skills, with the ability to multi-task
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Ability to learn new systems and processes quickly
We are also looking for an individual who is or has:
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Sympathetic to the aims of the Trust and its mission to address educational disadvantage
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High attention to detail
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Ability to work collaboratively as part of a team and independently with a high degree of initiative
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Ability to handle confidential and sensitive information appropriately
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Ability to work flexibly, manage competing priorities and meet deadlines
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Eligible to work in the UK (see here for information about right to work, please note we are not a licensed visa sponsor)
In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:
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Experience of providing administrative support, particularly in an HR capacity
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Experience of managing a range of different projects
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Experience of working in the education or not-for-profit sector
Terms of Appointment
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Contract: Full-time (part-time 4 days considered), 12-month fixed-term contract initially
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Salary: £30,800-£31,500
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Working location: Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check may be required
Interviews
Applications should reach us by 10am, Thursday 18th June, with interviews held in our London offices on Wednesday, 24th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Do you enjoy helping people, keeping things organised and making a real difference every day? We're looking for a friendly, organised and proactive person to join our Resource Centre team.
This is a varied and rewarding role supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind. You'll be at the heart of a busy service, helping to coordinate appointments, equipment, enquiries, stock and administration, ensuring people receive the support they need when they need it.
No two days are quite the same. One day you might be arranging equipment orders and managing stock, the next supporting visitors, coordinating appointments or helping a colleague source equipment or information quickly. If you enjoy variety, working with people and being part of a supportive team, we'd love to hear from you.
The role is designed to offer flexibility and would particularly suit someone looking for school-friendly hours or a better work-life balance.
What you'll be doing
· Supporting the day-to-day running of our busy Resource Centre
· Responding to enquiries by phone, email and in person
· Helping people access information, equipment and services
· Coordinating appointments, bookings and communications
· Organising equipment orders, stock records and repairs
· Supporting equipment preparation and administration
· Maintaining accurate records and databases
· Assisting with reporting, auditing and information gathering
· Welcoming visitors, volunteers and colleagues to the Resource Centre
· Working closely with the Resource Centre Manager and wider Charity Services Team
What we're looking for:
You may come from an administration, customer service, retail, healthcare, education, charity or community services background.
Most importantly, you'll be someone who:
· Is highly organised with excellent attention to detail
· Enjoys helping people and providing great customer service
· Communicates confidently and professionally
· Is comfortable using Microsoft Office, particularly Excel, and databases
· Can manage a varied workload and prioritise effectively
· Has a practical, positive and flexible approach
· Works well both independently and as part of a team
It would be an advantage if you have experience of stock management, ordering processes, working with volunteers or supporting people with disabilities or sensory loss, but this isn't essential.
Why join us?
This is more than an administration role. It's an opportunity to help people maintain their independence, confidence and connection to the world around them.
You'll be joining a friendly, supportive team where your skills, kindness and organisation will make a genuine difference to people's lives every day.
Hours
25 hours per week, typically worked between 9.00am and 2.00pm, Monday to Friday, with flexibility around how these hours are worked.
Interested?
If you're looking for a flexible role where you can use your organisational skills to support people and make a meaningful contribution to your community, we'd love to hear from you.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
Education Administrator
Do you enjoy helping things run smoothly behind the scenes, supporting others, and communicating clearly with a wide range of people?
We’re looking for an experienced Administrator to join the Education team and play a key part in supporting Church of England schools across the diocese. This is a people-centred role for someone who is organised, approachable and enjoys contributing to work with a clear sense of purpose.
You do not need a background in education to apply.
This is a part-time role offering hybrid working and flexi time. There is an expectation that the post-holder will work at least 50% of the week at the diocesan office in Hove.
Position: Education Administrator
Location: Hove/Hybrid
Salary: £22,302 per annum (pro-rata FTE 27,878 pro rata)
Hours: Part-time- 30 hours per week (flexi time available)
Contract: Permanent
Closing Date: 5th July 2026
Interview Date: Hove on 21st July 2026.
About the Role
What you’ll be doing: you’ll take on a varied and rewarding role, including:
- Providing administrative and coordination support for training, meetings and key large scale events
- Managing communications such as newsletters, emails, website and social media updates
- Acting as a friendly and professional first point of contact for enquiries
- Supporting colleagues with diaries, records and shared systems
- Playing a practical role in delivering events that support schools and young people
About You
We’re looking for someone who:
- Has experience of working in an administration role
- Has strong organisational skills and enjoys keeping track of tasks and details
- Communicates clearly and thoughtfully with different audiences
- Is confident using everyday digital tools and happy to learn new systems
- Enjoys working collaboratively and supporting others
- Is reliable, proactive and values working as part of a team
You’ll also be someone who:
- Enjoys working with detail and keeping things running smoothly
- Builds positive relationships with colleagues, schools and partners
- Is flexible and able to adapt to a varied workload
We’re especially keen to hear from people who bring strong administration, organisational and communication skills from roles in charities, community organisations, administration, events or customer-focused environments.
You do not need to meet every requirement to apply, if you feel drawn to the role and have strong organisational and communication skills, we encourage you to apply.
We welcome applications from disabled candidates and are happy to discuss reasonable adjustments during the recruitment process.
Applicants will need to be able to work professionally within, and support, the aims and mission of the Church of England.
You can view full details of the in the job description and person specification when you apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What is on offer:
- 0.8 pro-rata entitlement to 28 days of annual leave, plus bank holidays and two privilege days per year.
- Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
- Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
- Free parking, and the ride to work scheme and development opportunities.
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
You may have experience in roles such as Admin, Administration, Administrator, Admin Support, Administration Support.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
£36,000 to £38,000 per annum (depending on experience)
Mill Hill, London NW7 – Largely office based with potential for some flexibility
Full Time (37.5 hours per week) | Permanent
The Laing Family Trusts are a group of four grant-making trusts which provide funding for a wide range of charities engaged in promoting Christian faith and values and in the relief of poverty both in the UK and overseas.
The Trusts are going through an exciting time of transition, with changes in our staff team, new Trustees, a planned move to a new database which will facilitate the introduction of online processes, and the launch of exciting new funding programmes – Constructive Pioneers, encouraging science and engineering innovation in the built environment, and a place-based programme on the Isle of Wight-, all contributing to the organisation’s growth as we prepare for the future. The Grants Administrator role will be a crucial support to these developments.
This is an excellent opportunity to gain administrative experience and knowledge of the voluntary sector in a small but busy and friendly environment, learning how grant-makers work to support charities helping those in need.
The successful candidate will be actively involved in the grant-making process as the first point of contact for a wide range of people communicating with the Trusts and will be responsible for looking after the database which supports this process. Initiative, flexibility and the confidence to work independently are essential for this role. Could this be you?
If you have excellent administrative skills, a highly organised approach to work and enjoy communicating with a wide variety of people, then we’d love to hear from you.
Closing date for applications*: 23:59 on Wednesday 10th June 2026
Anticipated interview date(s): First two weeks of July 2026
Anticipated interview location: Mill Hill, London
Applicants must be in sympathy with the aims and ethos of the Laing Family Trusts. The successful appointment will be dependent on the collection of satisfactory references, as well as successful DBS and right to work checks.
* We reserve the right to adjust or close the application deadline earlier than stated, depending on the volume and quality of applications received.
REF-228 541
Please note that this role is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
This organisation delivers specialist, trauma-informed services to Black and racially minoritised women and their children who are at risk of or have experienced domestic abuse and other forms of Violence Against Women and Girls (VAWG). Their work focuses on supporting individuals to rebuild safety, confidence and independence through culturally responsive and person-centred support.
They are now seeking a highly organised and proactive Administrative Officer to support the day-to-day running of the organisation and contribute to the delivery of these essential services.
The Role:
This is a varied and hands-on role, providing administrative and operational support across the organisation. You will play a key part in ensuring services run smoothly, enabling frontline teams to effectively support women and families accessing the service.
Key responsibilities include:
- Providing high-quality administrative support to senior staff and service teams
- Acting as a first point of contact for internal teams and external stakeholders, including service users, partner organisations and community groups
- Coordinating meetings, events and community-facing activities that support engagement and outreach
- Maintaining accurate and confidential records, including sensitive case-related information
- Supporting data reporting, funding returns and monitoring requirements
- Assisting with health & safety processes to ensure a safe environment for staff and service users
We are looking for someone who is:
- Highly organised with excellent attention to detail
- A confident communicator with strong written and verbal skills
- Proactive and able to manage competing priorities
- Comfortable handling sensitive and confidential information
- Experienced in administration, ideally within a charity or public sector setting
Additional Information
- This role is subject to an Enhanced DBS check
- Applicants must have the right to work in the UK
- This post is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement)
Equality & Diversity
The organisation is committed to building a diverse and representative workforce.
We particularly welcome applications from Black women and racially minoritised candidates, as this reflects the communities the organisation serves. All appointments will be made on merit.
Next Steps:
Please apply with a tailored CV today and member of our TPP team will be in touch if your CV reflects the essential criteria above. If you do not hear back from us within 3 working days, then unfortunately, you haven't been succcessfull - we will also notify you by email.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The purpose of this role is to provide 1-1 support to an outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.
We are looking for a passionate individual who has experience of working with women who have experienced trafficking, exploitation, and/or modern slavery, who is aligned with the vision and mission of Ella’s and who can develop strong partnerships with other community organisations and groups, both locally within London boroughs and London wide.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
Casework provision
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Provide high-quality casework support to service users on the outreach caseload (including children and families in some cases).
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Support survivor empowerment to speak out and self-advocate
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Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s safeguarding procedures
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Create tailored support plans in collaboration with service users
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Provide day-to-day support and build trusting relationships with the service users
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Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
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Manage all paperwork, processing any personal data in accordance with Ella’s policies and procedures
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Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s case management system
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Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
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Assume an advocacy role during external appointments, if required
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Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
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Research the requirements for benefit applications and assisting service users to complete (as required). E.g. S95 asylum subsistence claims, HC2 certificate applications, and state benefits claims
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Assist with maintaining frequent communication with the Home Office, law enforcement and solicitors to progress survivor legal cases
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Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
Safeguarding & health and safety
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Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s policies and procedures
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Maintain a safe and secure working environment, ensuring all safety and security procedures are followed to keep self and others safe
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Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
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Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
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Ensure the location confidentiality of Ella’s premises to protect survivors and safeguard staff and volunteers
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Participate in any relevant safeguarding training and keep up to date with any changes to Ella’s safeguarding policies and procedures
Other/general duties
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Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s
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Take part in the out of hours on-call service
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Attend any training required for the role, keeping up to date with any developments and changes within the sector
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Represent the work at Ella’s with integrity at all times
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Adhere to all of Ella's policies and procedures at all times
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Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's strategic goals and input into its direction of growth
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Attend monthly supervision with the Service Manager and keep in regular contact
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Handle emergency situations calmly and professionally
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Complete any other duties as directed by the Service Manager which are within the scope of the role
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Attend bi-weekly team meetings
Benefits
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Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures
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Access to a professional supervisor
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28 days annual leave plus bank holidays
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Mental health days
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Regular social wellbeing initiatives.
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Health benefits programme for all staff.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken
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Due to the nature of the work, this post is for women only
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The role is subject to a 6-month probationary period
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The postholder is expected to take part in the out of hours on-call service
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Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role
How to apply for this role
To apply for this role, please submit the following to CharityJob:
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Up-to-date CV
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Application questions
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CharityJob monitoring and evaluation form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents.
Candidates will be invited to interview by email - please check your spam folder.
If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion, then please send us a message. Please also note that an appointment to this role will be subject to a DBS check.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run seven safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Fundraising Operations Supervisor to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.
This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.
This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.
What makes this role exciting
This is more than a processing role. It’s an opportunity to:
- Manage and develop people
- Improve systems and ways of working
- Contribute to data quality
- Be part of a supportive, ambitious team
- Play a meaningful role in a charity making a real difference to cancer patients and their families
What you’ll be doing
As our Fundraising Operations Supervisor, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.
Your key responsibilities will include:
- Managing and supporting a small Fundraising Operations team on a day-to-day basis
- Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
- Maintaining strong operational controls and high standards of data accuracy
- Reviewing, improving and documenting processes to increase efficiency and reduce risk
- Monitoring team performance and helping ensure KPIs and service standards are met
- Training, coaching and developing team members, including staff and volunteers
- Supporting the effective use of fundraising systems and helping identify improvements
- Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes
About you
We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.
You’ll bring:
- Experience supervising staff or coordinating the work of others
- Strong attention to detail and a high level of accuracy
- Confidence working with data and systems, including Excel
- Good organisational skills and the ability to manage competing priorities
- Strong communication skills and a collaborative approach
- A proactive mindset and the confidence to identify and improve processes
It would be especially helpful if you also have:
- Charity or fundraising sector experience
- Knowledge of Gift Aid, supporter data or fundraising income processing
- Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
- Experience supporting reporting, reconciliation or quality assurance work
Benefits
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed.
As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.
The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.
In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.
Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.
This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.
Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.
Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.
The client requests no contact from agencies or media sales.
Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.
This is the dream job for you if you truly understand (from experience) the value of a skilled PA and are passionate about supporting the ED and DED in all aspects of their daily work.
You will be a focal point for our small friendly team, as well as liaising with senior leaders from a range of fields globally and working across time-zones. Strict confidentiality, excellent people skills and the ability and willingness to be flexible around working times are all essential, as is practical experience in the day to day duties of a PA:
- Managing busy diaries and able to negotiate when dealing with external diaries (Ambassadors/HLI etc);
- Skillfully maintaining calendars, ion in committing time and evaluating needs;
- Making meticulous travel arrangements and handling complex travel itineraries ;
- Handling correspondence, administration and generally assisting the Team when needed
You will have at least 4 years of relevant experience in a similar capacity and with excellent written and spoken English and an ability to produce high-quality content at speed and to a deadline. We are looking for the right motivation, skills and aptitudes more than academic qualifications. Please note that this role is not a foot in the door for those who want to pursue a career in peacemaking.
Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.
Submit a CV with a cover letter stating clearly the post applied for
The client requests no contact from agencies or media sales.
Salary: £32,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Birmingham, with some home working and travel to other centres across the UK
Reports to: Director of Finance and Resources
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we have opened our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity and support our Executive Leadership Team, as well as the administration and operational processes across the organisation, as an Executive Assistant. You will provide high level administrative support to the CEO, Directors, and the Consultant Suicide Prevention Therapist, and will take a key role in facilitating a professional and well organised executive function.
You will be expected to set and maintain the tone of the executive office and provide efficient and effective administrative support to senior leadership. Under the guidance of the Director of Finance and Resources, you will manage communications, coordinate schedules, conduct accurate record keeping and help to ensure the day-to-day operations of the organisation's leadership team runs smoothly and effectively.
KEY RESPONSIBILITIES
Executive Administration
Covering daily administrative tasks and duties including:
- Being the first point of contact for the CEO, Directors and Consultants, managing enquiries, greeting visitors, answering the phone, and responding to email enquiries.
- Dealing with enquiries over email and telephone, scheduling/amending meetings and taking messages as required.
- Managing multiple complex calendars, booking appointments, meetings, and making travel arrangements.
- Supporting the CEO, Directors and Consultants with day-to-day administration and coordination.
- Preparing, formatting, and issuing correspondence, reports, and presentations.
- Recording and sharing meeting minutes and tracking actions.
- Maintaining accurate records at all times in line with administrative procedures.
- Supporting communication between senior leadership and internal/external stakeholders.
- Maintaining effective systems to ensure time and resources are used efficiently.
- Always managing confidential information with discretion.
Operations
- Maintaining a professional and well-organised office environment.
- Supporting the CEO and Executive Leadership Team to ensure smooth operational processes.
- Completing electronic filing, document management, and general office administration.
- Supporting the coordination of meetings, events, and senior-level engagements.
- Providing occasional administrative support to the wider team as required.
Values
- Maintaining a professional, calm, and approachable manner in all interactions.
- Treating every person who contacts the organisation with respect and professionalism.
- Demonstrating discretion, integrity, and confidentiality at all times.
- Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.
PERSON SPECIFICATION
This role requires someone with both excellent people and organisational skills and the ability to communicate professionally and effectively, both verbally and in writing, with a range of stakeholders. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars.
You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will have experience of supporting senior leadership to deliver organisational priorities, and an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Essential
Knowledge, Skills and Experience
- Experience as an assistant to senior leaders or experience in a similar administrative role at this level
- Excellent interpersonal and communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers
- Ability to manage time effectively, prioritise workload and meet deadlines
- Ability to maintain accurate records and follow set procedures
- Strong IT skills with the ability to learn new systems quickly and efficiently
- Competency with current office technology including MS Teams, Microsoft 365 applications, emails and calendars, and associated communication tools.
- Ability to manage confidential information with discretion
- Ability to work independently and as part of a team
Values
- Ability to engage with organisational values
- Ability to promote equality, diversity and inclusion
- Ability to work collaboratively
- Ability to be transparent, honest and show discretion when needed
Desirable
- Experience supporting multiple senior stakeholders
- Knowledge of governance or board-level administration
- Experience working in a fast-paced environment
WE OFFER
- A 7% employer contributory pension scheme
- Family friendly policies
- Death in service insurance scheme
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions.
If you have any queries or experience challenges with the application process, please contact us directly.
Closing date: Wednesday 17th June 2026, 5pm
Interviews to be held w/c 29th June.
Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
REF-228 901
At Rethink Advocacy, we believe everyone deserves to have their voice heard — especially those who face barriers in navigating care, rights, and decision‑making. If you’re passionate about empowering people, eager to learn, and ready to grow into a skilled advocate, this could be the perfect role for you.
This role is a full-time 35 hour per week position, Monday to Friday between 9:00am till 17:00pm based in Exeter and the Devon & Torbay Surrounding areas. It requires that the successful candidate is able to travel to appointments within this area throughout their working day.
We also have qualified positions available, for more information visit our Careers Site to find a Description of the Qualified Advocacy Role.
About the role
As a Trainee Multi‑Disciplinary Advocate, you will work across 2 of our local Advocacy Teams. The first Team has a fixed base at Langdon Secure Hospital on Exeter Road in Dawlish. The second Team works remotely across Devon & Torbay as part of the Devon Advocacy Consortium (DAC) whose headquarters are based in Exeter. You’ll support people with a wide range of needs — including mental health conditions, learning disabilities, and physical or sensory disabilities — to express their wishes, understand their rights, and be part of decisions that affect their lives.
You don’t need previous advocacy experience.
What you do need is compassion, commitment, and a willingness to learn.
We’ll support you through:
- Full enrolment onto the Level 4 Independent Advocacy Practice qualification
- Protected study time
- Shadowing, observation, supervision and ongoing training
- Gradual progression to holding your own caseload
- Development in instructed and non‑instructed advocacy approaches
Once qualified, you’ll move into a full Multi‑Disciplinary Advocate role.
What you’ll be doing
- Empowering people to understand their options, rights, and decisions being made about their care
- Delivering advocacy across community and care settings, including homes, hospitals, secure units, and supported living
- Learning and working across three statutory advocacy remits (Independent Mental Health Advocacy IMHA, Independent Care Act Advocacy ICAA and Independent Health Complaints Advocacy IHCA)
- Building strong professional relationships with the people you support
- Maintaining accurate case records and ensuring safeguarding concerns are appropriately raised
- Working flexibly in the field — managing your own diary and travel across Devon & Torbay
- Contributing to service promotion, community awareness, and occasional projects
What we’re looking for
You’ll thrive in this role if you:
- Are passionate about empowering others and supporting their rights
- Can communicate clearly and sensitively with a wide range of people
- Are organised, self‑motivated and confident managing your own workload
- Are willing to learn and complete the Level 4 qualification
- Can work within clear professional boundaries and uphold confidentiality
- Have strong values around fairness, respect, equity and person‑led support
- Can travel throughout Devon and Torbay for client visits, training and meetings
This is a field‑based role with homeworking for admin. You’ll travel regularly across Devon and Torbay.
If this sounds like you, apply now!
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Salary: Band 3 £32,200 - £36,328 per annum (depending on experience)
Contract: Permanent
Hours: Full-time (37.5 hours per week)
Start: As soon as possible
About us:
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.
About the role
This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target.
What you’ll need to succeed
It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions.
Knowledge of the health sector and working with hospitals or similar are desirable but not essential.
What you’ll get in return
In addition to a competitive salary you will also have access to a benefits package including:
- 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year);
- life assurance;
- flexible working (expectation of at least 2 days per week in the office);
- interest-free season ticket loan;
- enhanced pension scheme with up to 8% employer contribution;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness;
- support with further academic/professional development.
How to apply
Please download the JD for full role responsibilities and further information.
Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button.
Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying.
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
REF-228 560
