Appointments administrator jobs

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

About the role:

Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.

Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.

Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.

This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.

The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.

About you:

• You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
• You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
• You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
• You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
• You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 16th August at midnight

Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams

Please note there will be a second stage interview in service for suitable candidates

The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Please note applications are reviewed for AI use in application questions.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.

The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you. 

Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students 

For full details on this role, please view the job pack attached below.

Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.

Please note, the deadline to submit applications has been brought forward to 23:59 on 12 August. 

Job Title: Finance Administrator

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Fixed Term (6 Months)

Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)

This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.

This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.

Closing Date: 09:00am 13 August 2026

Interview Date: 21 August 2026

To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.

Use your skills to make a real difference for local families facing hardship. As a Adviser with Citizens Advice Peterborough on the Peterborough Foodbank project, you’ll meet clients via prebooked face to face or telephone appointments, listening to what’s going on, exploring their options, and helping them take their next steps forward.

This is a hands‑on role delivered in partnership with Peterborough Foodbank, where your ability to talk to people, build trust, and communicate clearly matters more than previous advice experience.

We’ll train you to use our resources so you can provide advice and guidence on the issues that often sit behind food poverty including income, benefits, debt, housing and employment. You’ll help clients understand their rights, explore practical options, and feel more confident about the future.

If you’re compassionate, curious, and motivated to help people move out of crisis, this role gives you the chance to make a genuine impact every single day.

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This role offers the opportunity to join the Finding Legal Options for Women survivors (FLOWS) team.

As part of the FLOWS team, the postholder will support survivors of domestic abuse and the frontline professionals who work with them by providing information, advice and guidance on domestic abuse matters and available legal options. Support will be delivered via telephone, email and in-person appointments, helping survivors to understand their rights and access appropriate legal remedies.

The role will contribute to the delivery of the FLOWS service by reviewing CourtNav applications, providing initial triage, information and signposting through the FLOWS support line, and delivering dedicated legal advice appointments to survivors of domestic abuse. The postholder will also assist with casework under supervision.

This post is subject to a DBS check.

Oriau: Rhan amser: 15awr yr wythnos dros gyfnod o 4 i 5 o ddiwrnodau | Cyfnod penodol: Blwyddyn o’r dyddiad penodi

Gradd B: £25,178 – £27,241 (pro-rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Gynorthwyydd Gweinyddol brwdfrydig ac effeithlon i ymuno â’n sefydliad croesawgar sy’n prysur dyfu. Dyma gyfle cyffrous i gefnogi’r gwaith o gyflwyno ystod eang o weithgareddau ar draws sefyllfa academaidd, gyhoeddus a gwleidyddol Cymru. Mae’r swydd hefyd yn cynnwys cefnogi cyfarfodydd, gwaith cyfathrebu, a meysydd eraill yn CDdC wrth iddynt ddatblygu. O’r herwydd, mae’n cynnig profiad cyflawn, gwerth chweil, naill ai i weithiwr gweinyddol profiadol neu i rywun sydd awydd datblygu ei yrfa.

Mae hon yn swydd hyblyg, ran amser am gyfnod penodol o flwyddyn i ddechrau a bydd yn rhoi cymorth hanfodol i’n tîm bach a chyfeillgar i’n galluogi i gyflawni ein strategaeth pum mlynedd uchelgeisiol er budd Cymru. Rydym yn chwilio am rywun hyblyg, cefnogol a threfnus. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.

Mae CDdC yn sefydliad dwyieithog sy’n cefnogi’r rhai sy’n siarad Cymraeg yn rheolaidd, yn ogystal â phobl sy’n dysgu’r Gymraeg ar hyn o bryd, waeth pa lefel. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.

*********************

Hours: 15hrs per week to be worked over 4-5 days | Fixed term: 1 year from appointment

Salary: Grade B: £25,178 – £27,241 (pro-rata)

Application deadline: midnight on Sunday 23 August

We are seeking a motivated and efficient Administrative Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of activity across Wales’ political, public and academic life. The role also includes support for meetings, communications, and other areas within LSW as they develop. As such, it offers a great all-round experience, whether for an experienced administrator or someone looking to develop their career.

This flexible, part-time role is fixed term for one year in the first instance and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales.We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.

LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential. 

30 hours per week (term-time only) / £34,475 per annum, pro rata / permanent / working days to be discussed at interview (role may be considered for job share between two counsellors)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

YMCA Dialogue is a BACP Accredited service, providing counselling services in schools since 1994. Dialogue has built an excellent reputation with schools, colleges, professionals and commissioners and the service has developed and expanded over the years, now operating across Brighton & Hove, East Sussex and West Sussex.

We are recruiting for qualified counsellor or therapist with experience of working with secondary school children to join our team and deliver our service at The Forest School in Horsham, West Sussex.

We are seeking candidates who are passionate about making a difference to lives of the children they work with. You will provide an ethical, professional counselling service at The Forest School and will establish good professional working relationships with key school staff.

This will include discussion of referrals, managing a session timetable within the school day and agreeing a process for students coming to and from sessions.

You will be required to undertake assessments with parents/carers and counselling sessions with children, complete all associated admin and attend regular clinical supervision and line management meetings.

Key responsibilities

• Run a suitable appointment system flexible to the needs of the school, offering students appropriate assessments and counselling appointments.
• Manage the tight time boundaries of the role and the often complex and varied workload.
• Liaise with school staff over referrals, waiting lists and appointments.
• Carry out initial clinical and risk assessments and establish appropriate referral pathways with other services where appropriate. Continually assess risk throughout each student’s counselling.
• Follow YMCA Dialogue safeguarding procedures; to know who the School’s Designated Safeguarding Officer/s is and how to contact them when a safeguarding concern arises.
• Work at all times within the BACP Ethical Framework for the Counselling Professions.
• Maintain individual membership of the BACP and to become a Registered Member (or other professional body such as HCPC).
• You will establish good professional working relationships with key school staff.

Qualifications, knowledge, and experience

You will have a genuine interest in working with children and young people of primary and secondary school age, together with experience of building effective therapeutic relationships. You will bring a professional, flexible approach, excellent interpersonal and time management skills, and ideally have experience of counselling children and young people using creative therapeutic approaches. Experience of working within a school setting would be advantageous.

Essential:

• Counselling or psychotherapy qualification at Level 4 minimum; Level 6 or above is desirable – along with two years’ or 450+ hours post qualifying experience in face-to-face individual counselling or therapy with young people (preferred), including experience of working with risk-related issues as a qualified counsellor.
• You will already have a sound understanding of child protection and vulnerable adult safeguarding issues, policies, and procedures.
• You will already have proven experience in safeguarding children and young people, responding to, managing, and referring safeguarding issues.
• You will already have a BACP Membership; BACP Registered or Accredited. Or other professional body e.g. HCPC.

CLOSING DATE: Monday 31 August 2026 at midnight. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

7.5 hours per week (term-time only) / £34,475 per annum, pro rata / permanent /working day is currently Tuesday 0830 - 1630 (with unpaid 30-minute break), other days can be considered and discussed at interview

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

YMCA Dialogue is a BACP Accredited service, providing counselling services in schools since 1994. Dialogue has built an excellent reputation with schools, colleges, professionals and commissioners and the service has developed and expanded over the years, now operating across Brighton & Hove, East Sussex and West Sussex.

We are recruiting for qualified counsellor or therapist to join our team and deliver our service at Felpham Community College in Felpham, Bognor Regis. You will be working with a range of clients within the Dialogue Thresholds and working to a 6-8 session model. You will be working alongside another experienced Dialogue School Counsellor and working closely with the Student Services Pastoral team at the college.

We are seeking candidates who are passionate about making a difference to lives of the children they work with. You will provide an ethical, professional counselling service at Felpham Community College and will establish good professional working relationships with key school staff.

This will include discussion of referrals, managing a session timetable within the school day and agreeing a process for students coming to and from sessions.

You will be required to undertake assessments with parents/carers and counselling sessions with children, complete all associated admin and attend regular clinical supervision and line management meetings.

Key responsibilities

• Run a suitable appointment system flexible to the needs of the school, offering students appropriate assessments and counselling appointments.
• Manage the tight time boundaries of the role and the often complex and varied workload.
• Liaise with school staff over referrals, waiting lists and appointments.
• Carry out initial clinical and risk assessments and establish appropriate referral pathways with other services where appropriate. Continually assess risk throughout each student’s counselling.
• Follow YMCA Dialogue safeguarding procedures; to know who the School’s Designated Safeguarding Officer/s is and how to contact them when a safeguarding concern arises.
• Work at all times within the BACP Ethical Framework for the Counselling Professions.
• Maintain individual membership of the BACP and to become a Registered Member (or other professional body such as HCPC).
• You will establish good professional working relationships with key school staff.

Qualifications, knowledge, and experience

You will have a genuine interest in working with children and young people of primary and secondary school age, together with experience of building effective therapeutic relationships. You will bring a professional, flexible approach, excellent interpersonal and time management skills, and ideally have experience of counselling children and young people using creative therapeutic approaches. Experience of working within a school setting would be advantageous.

Essential:

• Counselling or psychotherapy qualification at Level 4 minimum; Level 6 or above is desirable – along with two years’ post qualifying experience in face-to-face individual counselling or therapy with young people (preferred), including experience of working with risk-related issues as a qualified counsellor.
• You will already have a sound understanding of child protection and vulnerable adult safeguarding issues, policies, and procedures.
• You will already have proven experience in safeguarding children and young people, responding to, managing, and referring safeguarding issues.
• You will already have a BACP Membership; BACP Registered or Accredited. Or other professional body e.g. HCPC.

CLOSING DATE: Wednesday 12 August 2026 at midnight. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

As the first recruitment agency in the UK to become a certified B Corp, Prospectus is a recruitment business with a difference. Working exclusively in the not-for-profit sector, we believe our clients change the world for individuals, communities and society. For over 70 years, we have been working across the UK and internationally to connect talented people with not-for-profit organisations. 

We are looking for a Project Consultant to join our Executive Search Team, supporting the delivery of high-profile Chief Executive, Director-level and Board appointments across the sector. This is an opportunity to work in a fast-paced, consultative environment, gaining exposure to senior leadership appointments and playing an important role in identifying and engaging exceptional leaders who drive meaningful change. 

As a key member of the Executive Search team, you will support Senior Consultants and Principals to deliver successful search assignments. You will undertake research, support candidate engagement, coordinate key elements of the search process and contribute to providing an excellent experience for clients and candidates. 

This role would suit someone looking to develop a career in executive search, with the opportunity to build expertise in research, candidate engagement and project delivery within the not-for-profit sector. 

Key responsibilities will include: 

• Supporting the delivery of executive search assignments for Chief Executive, Director-level and Board appointments. 

• Conducting research and market mapping to identify potential candidates and provide insight into relevant talent pools. 

• Supporting candidate identification, approach and engagement throughout the search process. 

• Building positive relationships with candidates and ensuring a high-quality candidate experience. 

• Preparing research materials, candidate information and supporting documentation for client meetings. 

• Coordinating interviews, meetings and key stages of the recruitment process. 

• Managing project administration and ensuring deadlines and deliverables are met. 

• Contributing ideas and insight to improve search processes and ways of working. 

The successful candidate will bring: 

• Experience in recruitment, research, project coordination or a similar fast-paced professional environment. 

• An intellectually curious approach and a willingness to learn. 

• Strong analytical skills with excellent attention to detail. 

• Excellent organisation and time management skills, with the ability to manage multiple priorities. 

• Strong written and verbal communication skills. 

• The ability to build positive relationships with candidates, colleagues and stakeholders. 

• A genuine interest in leadership within the not-for-profit sector. 

If you are passionate about working in a values-led, collaborative environment and helping to shape impactful leadership teams, we encourage you to apply. 

Prospectus is committed to being a diverse and inclusive place of work and welcomes applications from all backgrounds, particularly underrepresented groups including people of colour and disabled people. As a Disability Confident employer, we commit to interviewing candidates with a disability who meet the minimum requirements for the role. 

Recruitment Timeline  

Deadline for applications: Sunday 23rd August 
We welcome applications from all interested candidates and will review them on an ongoing basis. If we receive a high number of applications, this vacancy may close before the advertised closing date, so we encourage you to apply early.

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses. 

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

For more detail, please see the Duties and Responsibilities in the candidate briefing pack.

Interview Date: Week commencing 24th August 2026

  PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

  About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.

After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.

We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions

You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.

MAIN DUTIES & RESPONSBILITIES

BENEFICIARIES:

· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.

· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.

· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.

FUNDRAISING:

· Provide administrative support to the events and fundraising manager as required

· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.

· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.

SOCIAL MEDIA / WEBSITE UPDATES:

· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.

ADMINISTRATION:

· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.

OTHER DUTIES:

· Undertake other reasonably requested duties under the direction of the Charity Director.

SKILLS & EXPERIENCES REQUIRED:

· Previous charity experience desirable.

· Ability to work independently but also as part of a highly motivated team.

· Able to manage competing priorities and meet deadlines.

· Strong IT and administrative skills.

· Organised and proactive approach.

· Flexible and able to travel throughout the UK.

HOW TO APPLY:

Application is by way of a CV and supporting statement.

All interviews will take place at the charity offices in B37 7BQ.

Closing Date for Applications: 12th August 2026.

**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)