Asylum service manager jobs

About Us

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty.  We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground.  We use our voice to bring the stories of extreme poverty to world leaders.

Benefits
•    25 days’ annual leave, pro-rated for part-time employees
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

About the role

To manage all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern’s work.

Our new shop in Derry City is a thriving, busy hub that represents the future of charity retail - a modern, vibrant space that has brought new energy to Castle Street since opening in June. As a dynamic addition to the high street, it showcases how charity retail can inspire communities while supporting Concern's life-saving work.

You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.

You will lead by example and be confident working within a fast-paced retail environment.  You will contribute towards the success of the shop by:

• Ensuring a high standard of customer service
• Achieving targets to maximise income
• Maintaining a high standard of creative visual merchandising
• Actively recruit volunteers and establish the shop in the local community
• Generate stock to fill the shop

About you

As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team.  You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop.  It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.

This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.

Equality, Diversity and Inclusion

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation.  Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

Concern Charity Retail in Northern Ireland

Concern Worldwide operates a growing retail network of eight shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.

CONDITIONS OF APPOINTMENT

It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. Due to the nature of this role, flexibility is required. 

We are happy to consider candidates interested in either part-time (28 hours per week) or full-time (35 hours per week). Flexibility required.

Appointment will be subject to a six-month probationary period

If you require a paper application form, please contact us.

Salary: £25,907 - £28,786 full time - based on full time, 35 hours per week.

New employees typically start at the beginning of their pay band.

Deadline: 26th July 2026.

Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role.  We encourage you to apply as soon as possible to avoid a potentially earlier closing date.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences. 

Programmes HR Manager

Remote UK

Starting salary for this position is £41,628 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

As a MAG Programmes HR Manager, you will provide trusted generalist HR advice and support to our programmes across Eastern Europe, Latin America and the Caribbean, and Sahel West Africa. Working with Regional Directors, Senior Managers in Country and local HR teams, you will advise on complex people issues and change, strengthen in-country HR and manage risk across varied legal and cultural contexts. You will directly support Eastern Europe and Latin America and the Caribbean and line manage the HR Advisor supporting Sahel West Africa. You will also contribute to policies, employment frameworks, reward, new programme set-up and wider People and Culture projects. The role includes overseas travel to our programmes.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will have a strong track record of delivering HR services in an international or multi-country setting and advising senior managers on complex, sensitive or high-risk people matters. You can interpret employment law, policy and contracts to provide credible, practical advice across different operating contexts. You will bring sound judgement and discretion, together with strong communication, influencing and project-management skills. Experience of line management, coaching or mentoring is essential, as is the ability to work autonomously and build effective relationships across cultures and at a distance. International NGO experience is desirable, French and/or Spanish language are highly desirable, and Ukrainian language skills would also be an advantage.

We’re looking for someone with:

• A demonstrable track record of managing and delivering HR services in an international or multi-country setting.

• Experience of advising senior managers on complex, sensitive or high-risk employee relations matters, using sound employment-law knowledge and judgement.

• Experience of developing or improving HR policies, procedures, systems or employment frameworks and delivering work to a high standard.

• Experience of line management, supervision, coaching or mentoring, with strong communication and influencing skills across remote and culturally diverse teams.

Benefits and Further Information:

• Salary: £41,628 and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting a CV and cover letter detailing your suitability for the role through the link before the closing date of 9am on Monday 3rd August 2026.

MAIN DUTIES AND RESPONSIBILITIES 

Legal Casework

• Work closely with the Public Law Supervisor, Director of Legal Casework and Asylum Aid Executive Director to develop a public law caseload and drive change through strategic litigation;
• Provide legal advice and representation to clients on asylum and human rights claims, and on judicial review challenges pertaining to asylum and immigration matters and the treatment of asylum seekers and other migrants;
• Identify common problems and issues from the wider team’s caseload which are suitable for strategic challenges; 
• Contribute to internal strategy discussions
• Attend external meetings on behalf of AA and contribute to strategy discussions within the wider sector
• Where appropriate, apply for LAA Case Funding through the CCMS, obtain appropriate costs and scope extensions, and submit claims for payment;
• Ensure that legal aid and other income is maximised, and targets are achieved;
• Maintain client files and records in line with file management procedures;
• Provide technical supervision and training in judicial review procedure to other staff where necessary.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am on Monday 27th July 2026

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

1. Upload your current CV
2. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting week on 3rd, 4th or 5th August followed by shortlisted candidates attending in-person interview at our office in Old Street on 10, 11th or 12th August. We will also ask you to complete a short exercise on the day.

At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind. We will also ask you some questions which you will not have prepared.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources. You can also request 121 interview mentoring ahead of your interview from them.

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.

As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

For more information please find the Job Description on our website

Our next Finance Manager will take a lead role in all aspects of bookkeeping, accounting, reporting and payroll for a busy ~£1.8M turnover charity with over 50 staff. The role is based in Willesden, NW10 with some hybrid working after probation.

To apply, Click 'Apply Now' and download the Application Form and Job Pack and follow the instructions. We do not accept CVs.

Job Description

Book-keeping:

·Overseeing a system using hard-copy files and Quickbooks Online

·Maintaining and reconciling bank accounts and credit cards

·Raising purchase orders

·Raising invoices and processing income

·Aged debtor management

·Apportioning overheads and central costs to projects

·Managing restricted funds

·Making payments online and occasional bank deposits

Payroll and staffing:

·Maintaining a system recording all aspects of staffing that impact payroll of a team around 50 people, including

• New starters, leavers and role changes
• Probation ending
• Sick pay
• Parental leave, carers leave etc
• Timesheets and accrued holiday for ‘As & When’ staff
• Staff loans

·Collaborating with an external payroll provider to ensure they have accurate and timely information

·Pension plan maintenance

·Health plan maintenance

·Making monthly salary payments

·HMRC payments

·Responding to ad-hoc queries around pay and benefits

Reporting:

·Monthly management accounts for Executive Director

• Profit & Loss
• Budget vs Actual
• Cashflow

·Bi-monthly reports for Trustee Board

• Budget vs Actual
• Written report explaining variance and anticipated changes

Budgeting:

·With Executive Director preparing a draft annual budget for presentation to and consideration by Trustee Board

·Presenting the agreed budget to Senior Staff, encouraging transparency and ownership for the financial performance of their areas of work

·Supporting with or leading on budget creation for funding bids

·Monitoring performance against budget closely, and liaising with senior staff when necessary

·With Office Manager supporting the process of tight budget control over expenditure such as utilities, building maintenance and training

Audit:

·Completing pre-audit checklist and information submission

·Ensuring online systems are up to date and ready for external auditor review

·Hosting Auditor in office and answering queries

Other:

·Contributing to strategy and business planning, ensuring that the financial position of the charity is considered and prioritised when planning for change

·Supporting the Company Secretary with Companies House and Charity Commission filings and reporting

·Supporting colleagues with the delivery of services in the building and activity participants in any way required

·We are proud to be a point of contact for people with a range of needs locally, so all staff contribute to answering phones, responding to queries and meeting visitors

·Any other tasks and duties as reasonably required in the role

About us

Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
 

About the role

The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
 

About you

We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.

The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is Friday 24 July 2026, 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK are actively interviewing as we receive applications. 

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks before a formal offer is made.

About Play for Progress

This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic & mental health support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.

Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve and we are looking for a Head of Therapeutic Services who shares that commitment.

The Role

This is a management  position with both strategic and clinical responsibility. As Head of Therapeutic Services, you will drive and develop our therapeutic offer, ensuring that our young people receive high-quality, evidence-based, and culturally responsive care. You will lead our team of multi disciplinary  therapists, providing clinical oversight and operational support, and  hold a small caseload of clients. You will also manage and oversee our weekly group therapy sessions on Tuesday afternoons in Croydon.

As a member of the Senior Leadership Team, the Head of Therapeutic Services will contribute to organisational strategy, safeguarding, service development and build strong working processes across the different strands of Play for Progress. You will work closely with the Executive Director and senior leadership team to shape the organisation’s Therapy Department.

Key Responsibilities:

Strategic Leadership and Service Development 

• Provide strategic leadership for all therapeutic services, including individual therapy, group work, and psychosocial support programmes

• Develop and implement the clinical strategy aligned with the charity’s mission and the specific needs of traumatised young refugees

• Represent therapeutic services within the Senior Leadership Team.

• Contribute to organisational planning, annual reports and funding reports.

Clinical Practice

• Maintain overall responsibility for clinical quality and standards of practice (clinical and non-clinical) to multi-disciplinary colleagues. 

• Ensure all therapeutic work is grounded in trauma-informed and culturally sensitive, anti-racist practices.

• Provide clinical supervision to therapists and frontline staff.

• Maintain a small therapeutic caseload, modelling excellent trauma-informed practice.

• Support therapists with complex clinical work and risk management.

• Oversee clinical record keeping and documentation.

• Oversee clinical risk assessment and risk management across the team.

• Ensure appropriate use of our CRM software, In-Form, for accurate case management and attendance data.

• Keep up to date with developments in refugee mental health and trauma practice.

Safeguarding 

• Act as one of the Designated Safeguarding Leads.

• Provide safeguarding support and oversight to the therapy team.

• Respond to safeguarding concerns arising from therapeutic work.

• Ensure safeguarding records are accurate and appropriately shared across therapy and casework team.

• Work closely with other safeguarding leads and attend safeguarding meetings.

• Promote a strong safeguarding culture across therapeutic services.

Operational Management 

• Oversee referrals and allocation of one-to-one therapy.

• Monitor and manage therapy waiting lists and service capacity.

• Coordinate delivery of weekly Creative Arts Therapy programmes.

• Ensure effective programme logistics, room bookings and resources.

• Monitor attendance, outcomes and service data using In-form.

• Liaise with the Welcome Team to ensure young people are informed about Tuesday sessions. 

• Maintain communication with young people through weekly messages and group updates.

• Support visits from funders and external stakeholders if ever required.

Team Leadership 

• Line manage and support a small team of therapists and therapeutic support workers

• Leading on recruitment, induction and probation.

• Support professional development and CPD for the team.

• Foster a reflective, compassionate, trauma-informed and well-supervised working culture

• Lead therapy team meetings and planning days.

• Provide day-to-day support on clinical and operational matters.

Partnership Working & External Relationships

• Build strong relationships with CAMHS, social workers, legal representatives and community partners.

• Attend multi-agency meetings where appropriate.

• Advocate for the mental health needs of young refugees.

• Contribute to funding applications and impact reporting.

• Represent Play for Progress externally when required.

Who You Are

Essential

• Qualified therapist (e.g. BACP, UKCP, BPS, or equivalent accreditation) with substantial post-qualification experience

• Demonstrable experience working therapeutically with children and young people who have experienced trauma, ideally including refugee or forced migration contexts

• Strong understanding of complex trauma, PTSD, loss, grief, and the psychosocial impacts of displacement and persecution

• Good skill or ability to provide clinical supervision

• Knowledge of safeguarding legislation and practice in the UK

• Cultural humility and experience working across cultural and linguistic differences

• Experience managing or leading a small team

• Strong communication and interpersonal skills

Desirable

• Specialist training in trauma-focused modalities (e.g. EMDR, TF-CBT, somatic approaches, narrative therapy)

• Understanding of PfP’s approach to therapy 

• Experience working with interpreters

• Knowledge of the UK asylum system and its impact on mental health

• Experience contributing to fundraising or grant reporting

• Second language relevant to the communities served

What We Offer

• A flexible, supportive and genuinely values-driven working environment

• The chance to be part of an organisation doing vital and meaningful work with young people

• 20 days annual leave pro rata, plus bank holidays

• Pension - 5% contributory pension scheme with 3% employer contribution 

• Hybrid and flexible working arrangements

• Regular supervision and access to professional development opportunities

• A warm, diverse and inclusive team that reflects the communities we serve

Our Commitment to Equity, Diversity & Inclusion

Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with direct, generational and/or indirect lived experience of the refugee  or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.

If you require any adjustments to support you through the recruitment process, please feel free to contact us.

Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support.​ This is a remote, home-based role for candidates currently based in Wales. 

The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.

About the role

We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.

The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.

Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.

Purpose of the Role and Key Responsibilities

1. Digital Product Development & Delivery

· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.

· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.

· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.

· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.

· Support the integration of REN’s wider digital systems, including website and CRM.

2. Co-design & Partnerships

· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.

· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.

· Ensure experts by experience are meaningfully involved in shaping and testing the platform.

3. Platform Rollout, Training & User Support

· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.

· Develop onboarding processes, training and guidance materials  to support effective use of the platform.

· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.

4. CRM, Website & Digital Infrastructure Management

· Lead the scoping, procurement and implementation of a new CRM system

· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible. 

5. Data, Reporting & Digital Compliance

· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.

· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.

6. Marketplace Growth, Sustainability & Impact

· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.

· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.

· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.

Person Specification

We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.

We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.

Essential

Digital Product & Project Management

· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.

· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.

· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.

·Ability to support the implementation and adoption of new digital products, platforms or systems.

Partnerships & Training

·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.

·    Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.

·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.

·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.

Digital Systems & User Support

· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.

· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.

· Understanding of user-centred design, accessibility and digital inclusion.

Data and Compliance

· Experience using data, analytics or reporting to inform digital improvements and decision-making.

· Understanding of GDPR, data protection and digital security best practice.

Values & Commitment

· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=

Desirable

· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.

· Experience of CRM procurement, implementation or data migration.

· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.

Equity and inclusion at the Refugee Employment Network

The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.

We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.

How to apply

Application, CV and Cover Letter

To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD. 

In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.

About the role

This role will help to drive forward the public health, inclusion, and awareness team’s work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.

You will work closely with the Public health, inclusion and awareness manager to support the growth and expansion of a public health talks programme, leading on public health talks coordination. The programme is delivered through trained volunteers who are spread across the UK.

Your role will consist of coordination between individuals and organisations enquiring about booking public health talks as well as supporting with drop-in sessions for volunteers. You will also support the manager to update resources, action feedback from stakeholders and work with other teams within the charity such as volunteering. You will support with day-to-day tasks to ensure the smooth running of the wider public health, inclusion and awareness team.

This role involves frequent communication with a range of people through email, telephone and over MS Teams. You will use our database (Unity) to log all communications and to keep track of talks progress. Our database also tracks volunteer training and availability. Alongside our database, our volunteer portal allows you to interact with all the public health volunteers at once for events, online talks and resources.

About you

You will be highly organised, able to manage priorities and have excellent verbal and written skills. You will have solid customer service or stakeholder engagement experience. An excellent communicator who can handle issues sensitively. Additionally, you will have strong IT skills and have some experience with databases and GDPR or compliance.

You will be able to work independently, seeing daily tasks and projects through to completion. You can work collaboratively and promote equality, diversity and inclusion across your work.

Ideally you will have worked with volunteers before and have worked in the charity sector. You would have some knowledge of breast cancer or a willingness to learn.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£27,155 to £28,000

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date 27 July 2026 11.59pm

Interview date 6 August

About the roles

Last year we launched our most ambitious strategy yet - Change Happens Now. To deliver on its promise, we have identified a phased and prioritised pipeline of cross-cutting strategic programmes that will move us closer to a future where, by 2050, everyone diagnosed with breast cancer lives - and is supported to live well.

We’re now looking for 2 Strategic Programme Leads to help deliver our strategy. You’ll work in our Strategy, Planning & Innovation (SPI) team, which is responsible for strategic change programmes, planning, innovation and involvement.

Both posts share the same job description and grade and will work flexibly across SPI’s full portfolio. However, each role has a distinct focus area and differs in contract type:

• Role 1 - Health Systems and Improvement – Permanent: This role focus is in health systems and improvement, which will include leading place-based programmes, stewarding UK-wide health-improvement standards, and building the external relationships needed to deliver system-level change.
• Role 2 - Engagement at Scale – 2 year fixed term. This role focus is in ‘engagement at scale’ programmes, in its first year, it will include programme leadership of our universal offer, an organisation-wide programme aimed at delivering an accessible support offer for everyone affected by breast cancer. It will also include providing strategic partnership for other large-scale programmes, such as healthcare professional engagement initiatives and behaviour change.

While each role has a primary focus area, we expect both post-holders to be flexible and adaptable. Priorities change, and you'll need to be equally comfortable working across specialisms, seeing the focus areas as a starting point which will evolve with organisational priorities.

About you

Whilst both roles are the same, given the specialisms, for role 1, we're particularly interested in candidates with experience of external connectivity across the UK health system landscape and a working knowledge of NHS structures, integrated care systems, clinical pathways and health inequalities. For role 2, we're particularly interested in candidates with experience of scaled engagement work, such as leading public engagement, support or community programmes.

For both roles, you’ll be able to get into the detail when it matters, including the design and sequencing of the programme itself. On some programmes you'll be the strategic lead, owning the work from start to finish and being the trusted strategic advisor to expert leaders. On others you'll partner an expert team, bringing the wider organisation in behind their delivery and working through the barriers that hold progress back.

You'll be confident leading, designing and running pilots and prototypes, with clear measures of success and an evidence-led approach to learning and improvement, ensuring you keep lived experience of breast cancer at the heart of your work. You'll be comfortable with ambiguity, making progress at pace without losing rigour, and you'll bring an innovation mindset, creating the conditions, methods and permission for teams to test, scale and embed new ways of working.

Most importantly, you'll be able to be flexible in your workload, and motivated by the chance to lead change in an organisation that wants to be brave, determined and ambitious - one that backs innovation, challenges the status quo when it needs to, and is willing to commit to the big, multi-year work that real impact requires.

Job description and benefits

The job descriptions and our attractive benefits are available for you to download.

Primary location of role and hybrid working

These roles can be based in our London, Sheffield or Cardiff offices. Our hybrid working model allows you to work up to 3 days per week at home.   

The salary range is:

£49,000 to £53,000 per annum if Cardiff or Sheffield based

£53,000 to £57,000 per annum if London based

How to apply

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online.

As there are 2 roles, you can either submit your application for 1 or both roles. To do this, please confirm in your application the role you’re applying for: Role 1, Role 2 or Both.

To help with your application, please refer to the essential criteria on the person specification of the job description/s and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

Closing date Thursday 30 July 2026 at 11:59pm

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Friday 14 August and Monday 17 August 2026

22.5 hours per week / £28,330 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan. 

Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 9 August 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.

The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.

The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at the local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with – not for – refugees and people seeking asylum so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. 

About the Role

The Doncaster Integrated Refugee & Asylum Service Wellbeing Officer ensures provision of trauma-informed wellbeing activities that contribute to improved mental health outcomes and reduced isolation among people seeking asylum in Doncaster.

The role operates within the Doncaster Integrated Refugee & Asylum Service (DIRAS), contributing to a holistic, wraparound model that combines wellbeing support, casework and access to wider services.

Hours: Part-time, 21 or 24.5 hours per week.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme 
• Pension Scheme 
• Work/Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK – apply on our website today. 

Closing date: 19 July 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.