Based service manager jobs

About the role

As Spear expands its reach, we are looking for a Development Coach who will focus on two things: equipping young people facing barriers to employment with the confidence, mindset and skills to move into sustainable work, and developing the coaches around you to do the same.

To do this, you will work across Spear Centres throughout the UK - delivering coaching sessions directly with 16–24-year-olds as well as supporting and upskilling Spear Centre teams.

You’ll move between Centres depending on where support is needed. Your location will be taken into consideration in the planning.

Key information:

• Salary: from £27,000 - £32,000 (dependent on location)
• Contract: Part-time or Full-time, 12-14 month Fixed Term Contract, with the possibility of extension; Term time only contracts would be considered
• Location: We’re looking for multiple roles to cover the UK. We welcome applications from across the UK and will discuss which regions you'd be able to practically travel to during the interview process. Applicants happy to travel to centres in North-West or North-East of England, or both, are particularly encouraged
• Closing date: Friday 29th May (we interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• A heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• Exercises initiative, highly self-motivated, flexible and a forward planner
• Good administrative and organisational skills, and prioritises workload effectively
• Works well under pressure with the ability to exercise initiative

Anawim are looking to recruit a qualified IDVA (Independent Domestic Violence Advocate) to join their Central Services team. 

Central Services is dedicated to providing comprehensive support to women through our Casework and Drop-in projects. These projects aim to address various challenges faced by women in Birmingham. 

Casework Project offers specialised support in key areas including, Domestic Violence – IDVA, Children and Families, Accommodation, Substance Misuse, Multiple Complex Needs, Trauma.

Caseworkers will be required to provide individualise support, practical advice and signposting on a range of matters such as money management, benefits, homelessness, drug treatments, parenting, children’s education, healthcare, legal and immigration issues, mental health, training education and employment opportunities.Women may also present with issues such as self-harm, suicidal ideation and safety planning. 

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential 

Our Vision statement:  

A world where women are safe, free, valued and equal members of society. 

Our Values: 

Anawim believes in the intrinsic value of every person and welcomes each women without judgement 

We are deeply committed to listening to our women and building services around their needs 

We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us 

Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent 

We want the best for our women and to make sure their basic needs are met.We won’t rest until we’ve done all we can to keep them safe. 

Established in 1999 SeeSaw Grief Support is an award-winning charity supporting children and young people in Oxfordshire who are bereaved or about to be bereaved. The work supporting children, young people and their families is delivered by a team of clinical staff and volunteers, who work with families in their own homes. Because of this regular travel is involved, often at the end of the school day. We regularly provide support for between 400-500 children and young people each year. 

Our clinical team of 5 practitioners, and 12 volunteers, is supported by our Clinical Data and Volunteer Manager. Due to increasing demand for our service, we are expanding our team and looking for a 6th practitioner to join us, focusing on direct work with bereaved children and young people, and those facing the death of a close family member. We are looking for candidates who have gained experience of working with children and young people in a range of settings. You are a good communicator and skilled at making and sustaining supportive relationships with children and young people to effect change.Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given. 

Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups.

If you feel you have the qualities to join our small friendly team doing vital work for children and young people in Oxfordshire, please read the job description and person specification below.

Interviews will be held on 9th June

Who We Are

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.

The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.

The Team

Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.

Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between.  From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.

This vacancy provides a development opportunity so we are inviting applications from people who already volunteer with us or have done so in the past.

Good to Know

Based mostly in the Gateway, a busy and occasionally unpredictable environment

May involve dealing with distressed individuals or managing challenging behaviours

Regular contact with people who may be experiencing crisis or hardship.

The hours are 08:45am – 3:30pm, Monday to Friday

Benefits Include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying earnings

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Interviews will be held, in person, on site on Tuesday 09th June 2026

Does every child have the right to "sparkle"? We think so.

At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.

We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.

The Role

Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.

Your day-to-day will involve:

• Connecting: Triage and assess applications, building relationships with families and referring professionals to understand a child’s unique needs.
• Vetting: Conducting risk assessments and due diligence to ensure every activity provider we partner with meets our gold-standard safeguarding requirements.
• Facilitating: Managing the "matchmaking" process—finding the right club, negotiating payments, and tracking the budget.
• Evidencing: Collecting the stories and data that prove our impact, helping us grow and reach more young people.

Who You Are

You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.

• Experienced: You have a background in social work, youth work, teaching, or a related field. You’ve worked with families facing disadvantage, and you know how to navigate complex family difficulties.
• Qualified: A degree or certification in Social Work, Youth Work, Education or a related field.
• Safeguarding Savvy: A deep understanding of safeguarding principles and child protection procedures.
• Independent: You’re comfortable leading frontline operations autonomously and can manage a budget with precision.
• A Multitasker: Ability to manage a budget, family case load and calendar without breaking a sweat.
• A Great Communicator: Whether you’re on a video call chatting with a parent and child about finger painting or liaising with a local activity provider, you can adjust your style to build rapport instantly.
• Local Knowledge: As a resident of Cambridgeshire, you’ll use your local insight to help expand our reach across the county.

Why Join Us?

• Be a Pioneer: You’ll be instrumental in shaping the future of a rapidly growing charity.
• Impact-Focused: You will see the direct results of your work as children gain confidence and thrive through recreational learning.
• Flexible & Inclusive: We offer remote working and value your unique journey. We encourage applications that evidence these requirements through paid or unpaid roles, as well as personal and professional experience.

Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

The Director of Finance will be an integral part of the Senior Management Team, with responsibility for the strategic and day to day management of Cathedral Finances. They will support the ongoing development and implementation of its multi year financial plan to underpin the Cathedral’s Strategic Plan.

The postholder will ensure law and regulatory compliance and that all aspects of financial planning and management are conducted to provide accurate, relevant and timely financial information to both budget holders and Chapter.

The Director of Finance will be pivotal to the delivery of the Cathedral’s vision and strategy. Last year, Chapter (the Cathedral’s equivalent of the board of trustees) approved its Strategic Plan for 2026-2030. The Director of Finance will be an integral part of the Senior Management Team, with responsibility for the strategic and day to day management of Cathedral Finances.

Key issues include:

• Working towards financial sustainability with the Senior Management Team and the Cathedral Finance & Risk Committee.
• Working with the Chief Operating Officer to ensure that the Cathedral’s Strategic Plan is underpinned by a multi -year financial plan.
• Producing and overseeing the detailed annual budget, rolling 3-year financial plan together with re forecast during the financial year.
• Supporting the COO and Heads of Department with project development by advising on financial and commercial plans, supporting the generation of business cases and financial forecasts for projects.
•  Supporting with fundraising applications and regular submission and reporting to Church Commissioners and other funders 

Full details on the main responsibilities can be found in our downloadable Recruitment Pack.

We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house 

Responsibilities

Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.

Drop-in responsibilities :

· Welcome and assess first time guests, identifying priority needs.

· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc

· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .

Hope House responsibilities

- Vet the suitability of potential residents and support them with their transition in/out of Hope House

· Hold weekly individual support sessions with residents

· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident

· Identify “next step” housing options for residents and work with the residents to access these.

Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.

Our Anti-Trafficking and Modern Slavery safe house in Bath accommodates victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to provide tailored, person-centred support and to assist them transitioning from victim to survivor. Our setting supports adult female victims of Modern Slavery, of all nationalities, faiths and sexual orientations. 

As our Female Night Concierge on these waking shifts, you will ensure the safety, welfare and wellbeing of existing residents, and provide a warm welcome for any newly referred victims of modern slavery who arrive overnight. You will empathically engage with residents who might seek your assistance, and work to provide empowering support.

As well as providing support, you will be required to perform relevant administrative work, answer phone calls, and respond to any arising emergencies or out of hours referrals. To ensure the safety and security of our residents, you will carry out building checks; and as a night shift is typically quieter than our busy day shifts, you will also perform domestic/cleaning duties to support with the smooth running of the setting.

You’ll need excellent customer service and people skills, and be able to use your initiative whilst you lone work on the shift. Your experience in working with vulnerable people in a supportive setting will be put to good use. You will be proficient in using a range of IT packages, and understand the importance of accurate record keeping. 

We value our employees, providing training and development opportunities to keep you up to date and fully equipped for your work and beyond. Our site in Bath is just out of the city centre, but located on a main bus route, and has free on-site parking.

This role has an Occupational Requirement that the post holder is a FEMALE ONLY.

Please note this is a fixed term position until December 2026 

Working hours: 31.5 hours per week

Working details: Waking Shifts 4 on 4 off covering Monday to Friday 1900-0400 hours and Saturday and Sunday 1800-0300 hours

Closing date: 31st May 2026 at 23.59

Interview Date: To be confirmed

Additional Salary information: 10% Night shift allowance awarded 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check an Enhanced with barred list DBS Disclosure check for adults and child workforce, and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.  

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

An exciting and unique opportunity has arisen to join Your City & Metropolitan Hospitals Charity, working in partnership with Dudley Group NHS Charity, in a newly created role during a period of growth.

We are seeking a Legacy & In‑Memory Fundraising Officer to lead the day‑to‑day delivery of legacy and in‑memory fundraising across both charities. This is a vital role focused on growing sustainable long‑term income while providing compassionate, sensitive support to donors and bereaved families.

Part time EMPLOYMENT AND JOB SKILLS COACH/TUTOR

£15 per hour (£27,300 per annum)

Immediate start

Fixed contract - until 31 March 27  (with possibility to extend)

Employment Coach (Part-Time)

Organisation: Adanna Women’s Support Group
Location: East London (office-based)
Hours: 19.5 hours per week (Monday, Thursday, Friday – flexible, ideally 9:30am–4:30pm)
Contract: Fixed-term (with potential extension, subject to funding)

About Us

Adanna Women’s Support Group is dedicated to supporting women into employment and helping them thrive in the workplace. We deliver training in business skills, administration, IT, childcare, and employability, empowering women to build confidence, gain skills, and access meaningful opportunities.

About the Role

We are looking for an experienced, passionate and proactive Employment Coach to support women who are economically inactive and facing barriers to employment.

You will work with a small caseload of participants, providing tailored, one-to-one support to help them build skills, increase confidence, and move into sustainable employment, training, or volunteering.

A key part of the role will also involve engaging with employers—identifying opportunities, building relationships, and supporting inclusive recruitment practices to ensure roles are accessible to our clients.

Key Responsibilities

• Deliver personalised one-to-one coaching and action planning for unemployed women
• Support women to develop skills, confidence, and job readiness
• Assist with CV writing, applications, and interview preparation
• Design and deliver entry-level training (e.g. digital skills, confidence building, ESOL conversation sessions)
• Build and maintain relationships with local employers
• Source job, placement, and volunteering opportunities
• Support employers to make roles more inclusive and accessible
• Manage a varied workload and maintain accurate records

Minimum Criteria

• Understanding of the challenges faced by BAME women who are economically inactive or experiencing multiple barriers to employment
• 2 years Experience of providing one-to-one employment support, including action planning and goal setting
• Minimum 2 years’ experience in teaching, training, or assessing
• Ability to manage multiple tasks and build positive relationships with a range of stakeholders
• Experience delivering entry-level training (e.g. digital skills, confidence building, ESOL support)

What We’re Looking For

• A motivated and empathetic individual with a passion for supporting women
• Strong communication and relationship-building skills
• Ability to work independently and as part of a small team
• A practical, solution-focused approach

Additional Information

• This is an office-based role in East London
• An enhanced DBS check is required
• We are committed to safeguarding and promoting the welfare of our clients
• We are an equal opportunities employer and welcome applications from all sections of the community
• This role is open to women only under the Equality Act 2010

How to Apply

If this sounds like the right opportunity for you, we’d love to hear from you. Please send your CV  and a single A4 cover letter outlining how you meet the criteria to apply.

Closing date: Ongoing until a suitable candidate is found
Interviews: Held on a rolling basis

We are seeking a Head of Counselling and Wellbeing who is passionate about working with marginalised communities to help people achieve the changes they want in their lives. You will lead a busy counselling department with counsellors from lived-experience backgrounds, helping people achieve a range of outcomes through short-term community-based services delivered both online and in person.

You will need to hold a counselling qualification for this role, and have previous experience in managing health and wellbeing teams, and supervising counsellors in both paid and unpaid contexts in a not for profit environment.

Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast 

Salary: £32,750 per annum
Hours: 35 hours per week 

Closing date: Monday 19 May 2026 at midnight 

Interview date: week commencing 25 May 2026 over video with possible second stage in person week commencing 1 June 2026 

This is a full time fixed-term position for one year (with possible extension subject to funding). 

Who we are looking for  

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum. 

The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.  

You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.  

Experience required 

• Experience of working successfully with politicians, their offices, Government departments, and other public affairs audiences to influence policy and to influence public/stakeholder discourse  

• Experience of leading public affairs delivery in one of more of the devolved nations  

• Experience in analysing Government policy in-depth and creating policy briefings   

• Experience of drafting briefings, reports and policy submissions   

• Experience of communicating across a range of parliamentary and professional stakeholders at all levels  

• Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment  

• Experience of organising stakeholder events  

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

We’re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery.

Job Description: Commercial Income Lead

Location: West Horsley Place (hybrid working considered)
Reporting to: Deputy Director
Hours: 0.8 Part Time

Contract: Fixed-term contract (12 months) with the option to extend.

We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery.

Working pattern: Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events
Salary: £35,000 for 0.8 Part Time (£43,750 FTE)

Role purpose

The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place’s commercial income.

This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery.

The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area.

Key responsibilities

Commercial leadership & strategy

• Develop and lead a clear commercial income strategy, aligned with the Trust’s charitable purpose and long-term sustainability.
• Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation.
• Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate.
• Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition.

Sales & business development

• Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use.
• Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals.
• Represent West Horsley Place confidently in commercial negotiations and external relationships.

Planning & delivery

• Act as commercial lead for the planning and on-site delivery of non-wedding hires and events.
• Ensure high standards of delivery, client experience, risk management and operational coordination.
• Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity.
• Review performance and delivery post-event, embedding learning and continuous improvement.

Filming, traders & partnerships

• Serve as principal contact for filming and location hire, including management of the relationship with the location agency.
• Oversee relationships with regular and seasonal traders and third-party hirers.
• Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust’s values and character.

Weddings & private events – strategic oversight

• Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives.
• Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance.
• Enable cross-support between weddings and other events where appropriate, while protecting the coordinator’s primary focus on wedding sales and delivery.

Organisational contribution

• Contribute to Trust-wide planning, commercial thinking and income development.
• Support Trust-led events and fundraising activity as required.
• Champion continuous improvement, new ways of working and a confident commercial culture.
• Undertake other reasonable duties as required.

Person Specification

Attributes

• Warm, welcoming and highly professional manner.
• Confident, proactive and commercially minded.
• Highly organised, detail-oriented and solutions-focused.
• Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients.
• Calm under pressure, flexible and adaptable in a busy events environment.

Skills and experience

Essential

• Proven experience in commercial sales, business development or income generation (typically 3+ years).
• Experience of venue hire, events, hospitality or visitor-attraction environments.
• Strong commercial judgement, with a track record of meeting income targets.
• Confident people manager with line management experience.
• Excellent relationship-building, negotiation and client-handling skills.
• Highly organised, adaptable and calm under pressure.
• Willingness to work evenings and weekends as required.

Desirable

• Experience working in a charity or small organisation with mixed commercial objectives.
• Knowledge of estate-based commercial models (tenancies, concessions, licences).