Charity office manager jobs

Job Title: Head of Communication and External Affairs

Reporting To: Director of Marketing and Communications

Salary Range: £55,000 to £60,000

Contract Type: Permanent

Location: London

Hours/Days per week: 35 hours per week, Monday to Friday, 9am to 5pm

Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

The Head of Comms and External Affairs will lead our narrative and steward our reputation at critical moment, following the merger of FareShare and The Felix Project to form the new Felix brand. The role will set the strategy and operating rhythm for a team of seven across media relations, internal communications and public affairs, ensuring Felix speaks with one clear, trusted and influential voice.

Reporting to the Director of Marketing and Communications and working alongside the Head of Brand Marketing who leads brand marketing and digital communication, the postholder will protect and build Felix's reputation, shape national and sector conversations on food redistribution, food waste and food insecurity, and help position Felix as a leading partner in the national endeavour to triple food redistribution in the UK.

The role will provide senior counsel to the CEO, Executive Team, trustees and senior leaders; lead high-quality media, stakeholder and parliamentary engagement; and ensure internal communications support colleagues, volunteers and partners through integration, change and growth.

Duties and Responsibilities

• Set and lead an integrated external affairs strategy for Felix, aligned to organisational strategy, the post-merger integration plan, the refreshed brand and the national programme to expand food redistribution.
• Lead, develop and empower a multidisciplinary team of seven across media relations, internal communications and public affairs, directly managing three discipline leads and building clear priorities, standards and ways of working.
• Lead Felix's media relations and reputation management, securing proactive national, regional and sector coverage, overseeing reactive press office activity, preparing spokespeople, managing issues and crisis communications and working closely with the digital marketing team.
• Working closely with the CEO and policy colleagues, leading public affairs and influencing activity, building trusted relationships with government, parliament, food industry partners, redistribution networks, funders and sector coalitions to advance Felix's mission and policy objectives.
• Set the strategic direction for internal communications, ensuring staff, volunteers, network partners and other internal audiences understand the charity's vision, values, priorities and change journey.
• Develop clear narratives, messages, evidence and thought leadership that explain Felix's mission, impact and role in creating a fairer and more sustainable food system.
• Provide expert advice to the Executive Director of Fundraising, Marketing and Communications, CEO, Executive Team, trustees and senior leaders on reputation, stakeholder positioning, media risk, political context and communications opportunities.
• Work closely with the Head of Brand Marketing to ensure external affairs, brand marketing, fundraising, digital communication and operational communications are integrated, consistent and mutually reinforcing.
• Embed professional standards, risk management, evaluation and compliance across the function, including political impartiality, charity law, safeguarding, data protection, media protocols and inclusive communications.
• Bring innovation and experimentation to the development of content and wider communications offer.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food literacy. We support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, all with the aim to improve health and wellbeing where needed most.

Through school kitchens, we work to reset a broken food system that damages children’s health and sets them up to fail.

We’re backed by some of the biggest names in food and have ambitious targets. Join us and help us feed the future well.

About you and the role

This role will see you creating engaging content and running our social media feeds. This is a highly autonomous role requiring creativity, problem solving and analytical skills.

You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing reels, as you are contributing ideas for campaigns . You’ll be confident writing reactive posts for LinkedIn and you’ll have an eye for making designs as beautiful as the food we serve in schools. 

You’ll be good with people - able to work with high profile patrons, to reassure any nervous first time interviewees and capable of a cool head in busy kitchens or at events. You’ll juggle multiple projects and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of your approach as you help position Chefs in Schools as an innovative changemaker in education and child health. 

What else do you need to know?

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply. 

We are dedicated to building a diverse and inclusive workplace. We encourage applicants from all backgrounds, especially those from underrepresented communities.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

• Create exciting, constantly evolving content, including videos, photos, graphics and copy that drives specific actions and conversions that support our cause

• Planning, filming and editing of reels to our house style - including recipe videos, kitchen tips, patron visits to school kitchens and shoulder to shoulder interview style films.

• Plan, pitch and deliver social media campaigns end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management

• Support the growth of our patron and ambassador work, proactively identifying opportunities and ensuring prominent placement on a variety of owned and external platforms

• Champion diversity, equality and inclusion in all social media content

• Develop and implement social media content planning aligned to organisational priorities

• Lead regular creative brainstorms to build a bank of content ideas and champion creative innovation

• Lead our conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader in key online debates. You’ll also build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers

• Keep across trends and industry best practice to ensure our feeds stay fresh and relevant. Make data-driven decisions about where we invest our time 

• Oversee photography and video shoots when we use external agencies 

Essential skills & experience:

• At least two years of demonstrable experience creating content and managing social media feeds 

• Proven ability to plan and deliver content end-to-end with minimal oversight

• Strong creative skills - video, editing, sound edits, design, writing and interviewing

• Strategic thinker who links social media activity to organisational goals

• Excellent attention to detail and commitment to quality standards

• Confident working autonomously and making independent judgements

• Experience using analytics

• Solutions-focused approach in line with our values

• Strong interpersonal skills and ability to build relationships with diverse stakeholders

• A proven commitment to diversity, equality and inclusion

• Belief in our mission to improve children’s health through better food and food education in schools

Desirable skills & experience:

• Knowledge of child health, nutrition or education

• Understanding of brand application

• Experience using social media scheduling and management tools

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. 

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30-minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4 weeks

Role closes midnight Sunday 26th July

First interviews will be held online ​w/c 3rd August 

Second interviews in person at our Brixton office ​w/c 10th August

Candidates will be asked to complete a practical task & presentation as part of the second interview.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026   
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026​ 

It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges. And we just won Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time as we’ve recently expanded the team again, bringing in new resource to give our different activity areas space to grow and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their work within our ambitious and supportive team.

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship skills and a love of creating great supporter experiences are essential. A big part of the role will be project managing fundraising activities which will require a proactive approach and an eagerness to learn, as well as some experience of leading a project yourself in the past.

Examples of projects include the Walk 100 Miles in May, Cycle 300 Miles in June and 12 Dips in December, but you will work on a variety of activities with the team – sharing learnings and supporting each other to hit our shared goals. You will receive the training and support you need to succeed.

Key Responsibilities

Event management and delivery

· Lead the delivery of the fundraising activities you are working on – monitoring objectives, budgets and the bigger picture to ensure that opportunities are seized and risks are minimised.

· Create and follow action plans for your projects, taking responsibility for processes and the delivery of tasks on time.

· Maintain strong working relationships with suppliers and third-party organisations.

· Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.

· Analyse project results based on KPIs & feedback, proactively suggesting changes & improvements.

Stewardship 

· Lead on the delivery of supporter journeys for your projects, providing a high level of stewardship which motivates our fundraisers to raise more and remain loyal supporters of PCR.

· Lead on relationship management as required for the fundraising activities you are working on.

· Carry out stewardship tasks using tools like Mailchimp, GivePanel, JustGiving & Funraisin, for which training will be provided.

· Use feedback & data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.

Marketing and recruitment

· Work with the team to create effective marketing plans and lead on their implementation to meet acquisition targets.

· Create recruitment assets which are tailored by a good understanding of our audiences.

· With the support of the team, track and analyse marketing performance to proactively suggest improvements.

Administration and database

· Oversee stock management via our fulfilment house and ensure we have high quality fundraising merchandise.

· Carry out participant data processing, income processing and budget management tasks as required – including coding, database administration, supplier payments, and income & expenditure tracking.

· Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Strategy and development

· Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.

· Contribute to team strategy and budgeting, working with the team to create exciting plans.

· Lead on relevant projects to improve how we do things – from stewardship & content, to processes & compliance.

· Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!

Teamwork

· Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

· Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

· Be flexible in busy times, working together to meet team goals, and sometimes getting involved with other projects and tasks across the Public Fundraising team.

· Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would be a keen learner and a great team player, with:

· Great project delivery skills and an eagerness to develop into a more autonomous project manager.

· A proactive attitude and willingness to get stuck in.

· An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.

· A strong interest in events & community/ peer-to-peer fundraising activities.

· A results-driven attitude and strong sense of personality accountability.

· Excellent communication and relationship building skills, including written and on the phone/ in-person.

· Excellent organisation skills and an ability to identify the best use of time to complete your work.

· Very good attention to detail, IT skills and the ability to use a CRM database.

· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.

How to apply

Please send your CV & supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, with examples of previous experience.  Successful applicants will be invited to an online interview taking place w/c 20th July, and a second round may take place at our offices in London on w/c 27th July.

Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.

We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.

Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.

This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.

Age UK is hiring Customer Advisers to join our National Advice Line!

As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements. This is a rewarding but sometimes challenging role. You will speak to older people facing a wide range of situations, including loneliness, financial difficulty, and occasionally safeguarding concerns.

Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.

If you are passionate about helping others while providing an excellent customer service, this may be the role for you.

This role offers hybrid working between home and our offices in Blackpool or Ashburton (a robust home broadband connection is essential). The team work from the office occasionally, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to 1hr 30mins commute.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below.

Last date for applications Monday 13th July 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of computer-based systems, applications, and keyboard skills. A, I, T
• Experience of working to set time scales. A, I

Skills and Knowledge

• Ability to communicate with a wide range of people in a professional manner. I
• Ability to deal with difficult and distressed callers calmly and politely. I
• Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
• Commitment to customer care and equal opportunities. A, I
• Good numeracy and literacy skills. A, T
• Accurate data entry skills. A, T
• Excellent communication skills including a confident telephone manner. I

Personal attributes

• Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
• Flexible approach to hours of work. I
   

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of working in a contact centre or call centre environment. A, I
• Experience of providing information and signposting on a broad range of subjects. A, I

Skills and knowledge

• Knowledge of issues which affect older people. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme and Cycle to Work Scheme (subject to affordability), and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Are you a forward-thinking finance leader who thrives on building a high-performing team and delivering a highly efficient and dependable finance function?

Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible.

As our Assistant Director of Finance, you will hold direct operational accountability for our processes and outputs, serving as a vital steward of the resources that support our global mission. We are looking for a relational, rigorous accountant eager to serve as a key deputy and strategic partner. You will own the integrity of our financial engine, but you will use a business-partnering approach to work alongside our departments to best serve the organisation.

• Salary: £60,000-70,000 + benefits
• Location: Home based or the option of a desk in our Oxford or Belfast offices.
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Thursday 23 July at 9am
• Interview date: Interviews will be held in Oxford on 11-12 August

Key responsibilities:

• Finance function control
• People development and leadership
• Strategic support and business partnering
• Systems, innovation and ethos

Benefits include:

• 33 days’ annual leave, including bank holidays
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Belfast office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

Fundraising Officer - Individual Giving & Community

Join us and make a splash by joining our ambitious and high-performing team, as we passionately raise funds to end youth homelessness.

Location: National - Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East);

Salary: £29,344 - £32,844 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Want to use your fundraising skills to help prevent youth homelessness and create brighter futures? Join Depaul UK and play a vital role in growing income, deepening supporter relationships and inspiring communities to back life-changing work. This is an exciting opportunity for a motivated fundraiser who loves great storytelling, values brilliant supporter experiences and wants their work to have a clear, visible impact every single day.

In this role, you’ll primarily shape and deliver engaging Individual Giving campaigns across print and digital channels, using insight and creativity to strengthen retention, increase engagement and grow income. You’ll also support community fundraising and stewardship activity, including writing segmented email copy that helps supporters feel valued, informed and inspired to stay connected. Working across these areas, you’ll help build repeated donor interactions and ensure excellent stewardship drives both income and loyalty.

This role offers a Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply.

Why join Depaul UK?

At Depaul UK, you won’t just take on a job, you’ll become part of a values-led charity working to end homelessness and change lives. Our work is inspired by the Vincentian tradition: practical, compassionate action that puts dignity, respect and real human connection at the heart of everything we do. We celebrate the potential in people, whether that’s the young people we support, the communities we work with or the colleagues who help drive our mission forward. We’re also proactive about learning and development, creating an environment where curiosity, growth and continuous improvement are genuinely encouraged.

· A chance to make a tangible difference for young people at risk of homelessness

· A collaborative team environment where learning, curiosity and continuous improvement are encouraged, with a proactive commitment to learning and development

· The opportunity to build experience across Individual Giving campaign delivery, community fundraising and supporter engagement

· Hybrid working with a minimum of two days onsite at a Depaul UK office

· A culture shaped by Vincentian values, where compassion, dignity, accountability and action are lived every day, and where we celebrate the potential in people

About you

You’ll bring experience of how to manage and deliver fundraising marketing campaigns that strengthen supporter engagement, retention and income. You’ll be highly organised, comfortable managing your own time and projects across competing priorities, and motivated by improving performance through thoughtful planning, strong execution and close attention to detail. You’ll know how to create compelling supporter journeys, including segmented email communications, and you’ll understand how excellent stewardship builds repeat donor interactions, deeper commitment and long-term loyalty. Above all, you’ll be proactive, collaborative and excited by the opportunity to contribute to a charity that is values-led, ambitious and committed to helping people realise their potential, including your own.

What success looks like

In this role, success will mean delivering strong Individual Giving activity that increases supporter engagement, strengthens retention and helps grow sustainable income. You’ll build thoughtful supporter journeys, create communications that feel relevant and timely, and ensure stewardship encourages donors to give again and stay connected. You’ll also manage projects effectively, spot opportunities to improve performance and contribute to a positive, ambitious team culture focused on learning and impact.

Essential skills and experience

· Solid experience delivering Individual Giving fundraising activity, with a strong understanding of how supporters engage across email, print and digital channels

· Experience creating compelling supporter communications, including segmented email copy

· Excellent organisational skills, with the ability to manage time and projects effectively across multiple priorities

· Strong analytical skills, with the ability to interpret data and turn insight into action

· Experience working with a CRM system such as Raiser’s Edge/NXT or similar

· Experience using bulk email software

· Strong communication and relationship-building skills

· Proven ability to work towards targets in a results-driven environment

Desirable skills and experience

· Experience of community fundraising or supporter stewardship activity

· Experience of briefing and managing external suppliers

· Experience of Social media engagement

If you’re motivated by purpose, energised by great supporter engagement and ready to help grow income that changes young lives, we’d love to hear from you. Join Depaul UK and be part of a charity where values are lived, ambition is welcomed and your work can make a lasting difference.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

ABOUT THE ROLE

The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for: 

• Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials.  With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. 
• A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. 
• Reporting  to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.

KEY RESPONSIBILITIES

General Responsibilities/duties: 

• Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.   
• Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
• Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
• Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. 
• Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels. 
• Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.

Brand and marketing 

• Ensuring consistent use of Ubele’s brand across internal and external print and digital channels. 
• Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. 
• Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
• Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines. 

Planning & Delivery

• Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads. 
• Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
• Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. 
• Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
• Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
• Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. 
• Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.

Events 

• Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) 
• Organise and/or support the delivery of special events as required
• Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. 
• Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. 

Line management 

• Will be line managed by new Chief Operating Officer
• Oversee and manage the work of the Creative Coordinator
• Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.

General 

• Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work). 
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.

PERSON SPECIFICATION

Experience

• Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
• Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
• Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
• Managing organisational websites using content management systems (CMS).
• Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
• Experience of managing organisational branding and ensuring consistent application of brand guidelines.
• Planning and promoting events through integrated communications activity.
• Working collaboratively with senior leaders to provide strategic communications advice.
• Experience of working within the voluntary, community, charity or social enterprise sector.
• Experience of communications within an organisation focused on racial equity, community development or social inclusion.
• Experience of working with diverse community stakeholders and underrepresented groups

Knowledge

• Strong understanding of communications planning, stakeholder engagement and audience development.
• Knowledge of digital communications, social media platforms, email marketing and website management.
• Understanding of media relations and reputation management.
• Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
• Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
• Understanding of equality, diversity and inclusion principles and how these influence communications practice.

Skills and Abilities

• Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
• Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
• Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
• Ability to think strategically while delivering operational communications activity.
• Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
• High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
• Ability to work independently, take initiative and exercise sound judgement.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.

Personal Qualities

• Passion for community development, social justice and reducing inequalities.
• Collaborative, inclusive and relationship-focused approach.
• Creative, proactive and solutions-focused.
• Flexible and adaptable
• Strong commitment to Ubele Initiative's values and mission.

Reporting to the Head of Finance and working alongside the Finance assistant, you will oversee the day-to day bookkeeping processes within the Keswick Ministries office. In addition, you will work closely with the Head of Development to manage supporter relationships in our CRM system. During the annual Convention you will coordinate the ‘Gift processing team’ and throughout the year you will have the support of a small team of regular volunteers who help with processing gifts on a weekly basis.

As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.

This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.

This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.

Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.

Key Responsibilities:

Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.

Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.

Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.

Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.

Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.

Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.

Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.

Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.

Skills & Experience

Essential

• A commitment to community empowerment, inclusion, and supporting individuals to thrive.

• Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.

• Ability to build positive relationships.

• Good organisational and time-management skills.

• A proactive, flexible, and collaborative approach to work.

• Commitment to safeguarding and equality, diversity, and inclusion.

• Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.

• Excellent interpersonal and communication skills.

Desirable

• Experience facilitating workshops, group activities, or community programmes.

• Experience working or volunteering within a charity, education, library, or community setting.

• Knowledge of community development principles.

• Experience managing or creating content for social media platforms.

• Understanding of safeguarding practices and procedures.

Qualifications:

• Desirable: A background in education, social work, community development, or a creative discipline.

• Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.

Personal Qualities:

• Warm, approachable, and empathetic.

• Creative and enthusiastic.

• Reliable and self-motivated.

• Adaptable and willing to take initiative.

• Passionate about making a positive difference within the community.

Project Coordinator (Wales)

About us

Children North-east is a long-established charity dedicated to helping babies, children, young people and their families thrive. Since 1891, we’ve delivered vital services that tackle inequality and remove barriers to opportunity.

Our innovative Poverty Proofing® work supports schools and organisations to identify and address the hidden costs of the school day, ensuring every child can participate fully in education regardless of their financial circumstances

We are now delivering a major programme across Wales, in partnership with Welsh Government and Resolve Poverty, to reduce the cost of the school day and tackle the impact of poverty on learners.

About the role

We are looking for a Project Coordinator to support the delivery of a national programme across Wales. This role will focus on reducing financial barriers in education, amplifying the voices of learners, and supporting schools and partners to embed inclusive, poverty-aware practices.

You’ll work collaboratively with colleagues, stakeholders and communities to deliver meaningful change, helping ensure all children can thrive regardless of their circumstances.

Key responsibilities

• Lead the development of a bilingual national learners’ network to capture and amplify lived experiences
• Deliver training and engagement with children, young people and families
• Support the development of a national educators’ network to reduce school costs and tackle stigma
• Work closely with partners including schools, local authorities and Welsh Government
• Support policy engagement by sharing insights and delivery learnings
• Implement monitoring and evaluation, including data collection and reporting
• Build and maintain strong stakeholder relationships
• Promote the project through events, networks and communications

Person specification

Essential

• Ability to communicate effectively in Welsh and English
• Experience delivering projects involving children, young people and families
• Understanding of participation, consultation and research approaches
• Knowledge of poverty and its impact on education
• Understanding of the Welsh education system and safeguarding
• Strong organisational, communication and data analysis/reporting skills
• Ability to work independently and manage multiple priorities

Desirable

• Degree-level or relevant professional qualification
• Experience managing or delivering multiple projects

Cydgysylltydd Prosiect (Cymru)

Amdanom ni

Mae Children Northeast yn elusen sydd wedi bod yn helpu babanod, plant, pobl ifanc a’u teuluoedd i ffynnu ers 1891. Rydym yn darparu gwasanaethau hanfodol sy’n mynd i’r afael ag anghydraddoldeb ac yn dileu rhwystrau i gyfleoedd

Mae ein gwaith Poverty Proofing® yn helpu ysgolion a sefydliadau i nodi a mynd i’r afael â chostau cudd y diwrnod ysgol, gan sicrhau bod pob plentyn yn gallu cymryd rhan lawn mewn addysg.

Rydym yn cyflwyno rhaglen genedlaethol yng Nghymru, mewn partneriaeth â Llywodraeth Cymru a Resolve Poverty, i leihau cost y diwrnod ysgol a mynd i’r afael ag effaith tlodi ar ddysgwyr.

Am y rôl

Rydym yn chwilio am Gydgysylltydd Prosiect i gefnogi’r gwaith o gyflwyno rhaglen genedlaethol ledled Cymru. Bydd y rôl hon yn canolbwyntio ar leihau rhwystrau ariannol mewn addysg, cryfhau llais dysgwyr, a chefnogi ysgolion a phartneriaid i weithredu arferion cynhwysol.

Byddwch yn gweithio gyda chydweithwyr, rhanddeiliaid a chymunedau i sicrhau newid cadarnhaol i blant a phobl ifanc ledled Cymru.

Prif gyfrifoldebau

• Arwain datblygiad rhwydwaith dysgwyr cenedlaethol dwyieithog
• Darparu hyfforddiant ac ymgysylltu gyda phlant, pobl ifanc a theuluoedd
• Cefnogi datblygiad rhwydwaith addysgwyr cenedlaethol
• Gweithio gyda phartneriaid gan gynnwys ysgolion, awdurdodau lleol a Llywodraeth Cymru
• Cyfrannu at ddatblygu polisi drwy rannu mewnwelediadau
• Gweithredu monitro a gwerthuso, gan gynnwys casglu data ac adrodd
• Datblygu a chynnal perthnasoedd rhanddeiliaid
• Hyrwyddo’r prosiect drwy ddigwyddiadau a rhwydweithiau

Manyleb y person

Hanfodol

• Y gallu i gyfathrebu’n effeithiol yn Gymraeg ac yn Saesneg
• Profiad o gyflawni prosiectau gyda phlant, pobl ifanc a theuluoedd
• Dealltwriaeth o gyfranogiad, ymgynghori ac ymchwil
• Gwybodaeth am dlodi a’i effaith ar addysg
• Dealltwriaeth o system addysg Cymru a diogelu
• Sgiliau trefnu, cyfathrebu a dadansoddi data/adrodd cryf
• Y gallu i weithio’n annibynnol a rheoli blaenoriaethau lluosog

Dymunol

• Cymhwyster proffesiynol neu radd
• Profiad o reoli neu gyflawni nifer o brosiectau ar yr un pryd

Various locations around Liverpool and from home

Hours: 35 hours per week

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant information.
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
• Assist in the completion of benefit applications
• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services
• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.
• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Read relevant publications.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
• Demonstrate commitment to the aims and policies of the Citizens Advice service.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

1. At least 6 months’ experience of providing welfare benefits advice and support in an advice setting, including ben checks, calculations, resolution of welfare benefits issues

2. A good up to date understanding of equality and diversity and its application to the provision of advice.

3. Ability to monitor and maintain own standards.

4. Ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

5. Understanding of the issues affecting society and their implications for clients and service provision.

6. A good knowledge of the social model of health and how link worker services can support wellbeing and reduce health inequalities.

7. Ability to use IT systems and packages, and electronic resources in the provision of advice, record keeping and document production.

8. Ability and willingness to work as part of a team.

9. A clear understanding of the requirements of a target based workload

10. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.

11. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

12. Ability to understand statistics and check accuracy of calculations.

The successful candidate will have a ‘mobile office’ made up of pc, information systems and promotional materials and despite having a regular geographical location, will be expected to respond attend outreaches across the city if necessary.

How to Apply

Please fill out the application form provided on our website.

We reserve the right to close this vacancy prior to the advertised closing date should a sufficient number of suitable applications be received.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Background

Middlesex Tennis is a registered charity that takes responsibility for the administration and development of tennis throughout the county, from those just thinking of taking up the game to tournament players of all levels. The County Association affiliates with the LTA and upholds their rules and regulations. We work closely with the LTA to implement their vision of ‘Tennis Opened Up’ and support their mission to transform communities through tennis to make tennis welcoming, enjoyable and inspiring to everyone.

Middlesex Tennis has a small team of salaried individuals that work with the Middlesex Tennis trustees and other volunteers. We are looking for a diligent and motivated individual to assist the team and trustees by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations. This role will be home based with occasional travel across the County for meetings and events, where required.

Why Join Us

• Work within a passionate and supportive team of staff and trustees dedicated to tennis development with the opportunity to get involved with our tennis events.
• Take advantage of our charitable status to help develop tennis in Middlesex. 
• Flexibility to role and working hours can be considered.
• We actively invite applications from all candidates who meet the criteria and can work in the UK.
• We commit that everyone will receive equal consideration irrespective of your ethnicity, religion, sex, gender reassignment, sexual orientation, age, any disability, marital or civil partnership status, and pregnancy or maternity status.

We particularly welcome applications from:

• People from ethnically diverse communities
• Deaf and disabled people
• Members of the LGBTQ+ community
• People with lived experience of the UK's many and varied communities

If you have experience and knowledge of finance administration and are passionate about tennis, we want to hear from you. 

Details

Job Title: Middlesex Tennis Finance Officer

Salary: £12,800 per annum (£32,000 full-time equivalent)

Contract: 12-month fixed term contract

Hours: Part-time - 2 days per week

Location: Remote home-based working with occasional travel across the county

Provisional Interview Dates: Tuesday 28th and Wednesday 29th July 2026

Role

The Finance Officer will support the Finance Lead and professional staff by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations.

Specific Responsibilities 

Accounts Payable

• Set up and manage a finance/accounts inbox prioritising workloads effectively.
• Process and pay supplier invoices, grants, and other expenditure, ensuring correct authorisation from internal teams and accurate coding and entry into the accounting system (Xero).
• Process a high volume of invoices, including matching and reconciling discrepancies.
• Work with internal teams to ensure timely payment of invoices.
• Review, gain approval and process employee/trustee expenses.

Accounts Receivable

• Manage incoming payments and online payment platforms.
• Manage customer accounts to ensure timely collection of debts.
• Prepare and send invoices, track overdue accounts, and follow up on payments.
• Maintain accurate records of financial transactions.

Reconciliations, VAT and Compliance Support

• Prepare monthly bank reconciliations and support reconciliation of other balance sheet accounts.
• Prepare quarterly VAT returns and maintain supporting information.
• Ensure transactions are recorded correctly for VAT purposes.
• Ensure financial procedures are followed.
• Maintain and provide supporting documentation for an independent examination.

Reporting Support

• Prepare quarterly income and expenditure reports.
• Assist in preparing annual accounts and supporting schedules.
• Support budgeting and cash flow forecasting.
• Prepare reports for LTA as required.
• Prepare adhoc reports as required.

Payroll Administration

• Assist the Finance Lead in payroll administration when required.

General Accountabilities

• Maintain accurate records and audit trails.
• Liaise with banks as and when required.
• Assisting with system improvements and process enhancements.
• To undertake any other duties deemed relevant by the management team.

Person Specification

Essential

• Minimum 2 years of accounting, accounts payable/receivable experience.
• Excellent bookkeeping skills.
• Effective organisation, communication, diplomacy and presentation skills.
• Strong attention to detail.
• Ability to work in a team and motivate others.
• Excellent IT skills and knowledge of MS Office applications including Excel.
• Excellent customer service skills and experience.

Desirable

• CCAB-qualified or part-qualified, or AAT qualified/part-qualified (or equivalent).
• Experience in charity finance and charity accounting principles.
• Experience of using Xero accounting software.
• Knowledge and interest in tennis/padel.

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Procurement Officer to join us on a full-time, permanent basis, working 36 hours per week.

 The Benefits

• Salary of £38,000-£42,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

The Role

You will discover a rewarding role set in the green oases of London where you can make a real difference to how we buy services, goods and works that enhance our visitor’s positive experience and align with our future charity objects. At TRP for every procurement activity we undertake and end contracts that we award, we aim to:

• Protect, conserve, maintain the Royal Parks, to a high standard consistent with their historic, horticultural, environmental, and architectural importance
• Promote the use and enjoyment of the Royal Parks for public recreation, health and well-being through sporting and cultural activities and events
• Maintain and develop the biodiversity of the Royal Parks, protecting their wildlife and natural environment, promoting sustainability in the management and use of TRP
• Support education by promoting public understanding of the history, cultural heritage and natural environment of TRP
• Promote national heritage, hosting and facilitating ceremonies of state or of national importance within and in the vicinity of the Royal Parks

As the Procurement Officer role, you will be instrumental in enhancing the central procurement function. As part of our Corporate Strategy, we want to secure our financial future and diversify into new areas and so we need someone who can break the mould and make a difference to our services. We have a busy pipeline over the next 12 – 18 months, which the Procurement Officer will play a vital part in delivering.

In this role you will:

• Be responsible for developing and implementing end-to-end procurement strategies
• Be responsible for undertaking procurement activity leading one-off projects, recurring or one-off procurements and supporting the wider procurement team by responding to correspondence and enquires from internal and external stakeholders
• Identify opportunities to optimise procurement processes to drive efficiency
• Manage stakeholder and supplier relationships to ensure effective performance and risk mitigation
• Proactively stay up to date with market trends, best practices and new legislation to ensure robust, fit for purpose, compliant procurement processes
• Undertake benchmarking and expenditure analysis to help inform decision makers of procurement strategies and recommended routes to market
• Vary/Extend/Modify contracts and manage supplier relationships to secure favourable terms and conditions
• Ensure the Contracts Register is maintained with accurate data to aid with timely pipeline planning
• Assist with KPI drafting and electronic systems used to monitor and assess supplier performance to ensure adherence to contractual obligations and service level agreements
• Present advice and recommendations in a variety of formats to stakeholders at forums and meetings
• Ensure procurement processes at TRP are undertaken in accordance with sustainability and social value strategies

This is an exciting new opportunity with a chance to make a difference to TRP as there will be a chance to get involved with varied work, collaborate with different teams and ensure compliance across TRP.

About you

To be considered for the role as a Procurement Officer, you will need:

• Experience in a public sector procurement setting
• Attainment of, or working towards, a CIPS qualification
• Attainment of, or working towards, the TPP Certification Module for the Procurement Act of 2023
• Experience of pre and post procurement management life cycles
• Experience of benchmarking and procurement related data analysis
• Experience in using e-tendering systems and UK Procurement notice portals
• Ability to develop and implement procurement and contract management strategies
• Strong communication and interpersonal skills
• Working knowledge of contracts, finalising contracts, and applying UK Public Procurement legislation
• Strong prioritisation and organisational skills
• Experience with supply chain risk mapping

We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Procurement Officer, please apply via the button shown. Successful candidates will be appointed on merit.