Charity office manager jobs

Volunteer officer – North Middlesex Hospital

Salary £30,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.

Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

· To support the day-to-day smooth running of the service

· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries

· To deliver new projects to assist in the delivery of the service

· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.

· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.

The team

Volunteer team

• The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
• The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Person Specification

Qualifications

• CSE/GCSE in maths and English or equivalent.

Experience - essential

• Demonstrated experience in coordinating activities or projects involving multiple stakeholders
• Strong interpersonal skills to work collaboratively across diverse teams
• Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
• Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Friday, 13 February 2026, 9 am

Interview date: Monday 23 February 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Principal Job Duties of Role 

Income generation 

• Proactively develop income through supporter (DIY) events, providing support and attending events where invited/required. 

• Proactively recruit sports teams to fundraise through kit sponsorship scheme, sporting events and activities 

• Develop gaming fundraising activity. 

• Support DIY Fundraising events by providing support, resources, and attending when required/requested 

• Support Music & Arts Fundraising Programme of activity 

• Support the school’s fundraising programme throughout Northwest England. This will include working with schools, presenting and talking with teachers and pupils in classrooms and assemblies. 

• Support the development of income from Community Groups including (but not limited to) philanthropic groups such as Rotary, religious groups and social groups. 

Stewardship 

• Support the Charity Ambassador programme. Maintaining relationships with current Ambassadors, identifying potential new Ambassadors and supporting and developing their fundraising through effective motivation and stewardship. 

• Develop initiatives to engage Alder Hey trust staff in Charity activity, events and support 

• Manage community Gifts in Kind for patients, staff and families including donations of tickets and record on the Charity CRM system (Salesforce) 

Other Duties 

• Assist with other aspects of Community and wider Charity fundraising including the Charity events programme and various campaigns and projects where required. 

• Undertake other duties which may be designated from time to time by the Senior Management Team to achieve the Charity’s objectives, including representing the department on occasions, functions and events as required.

• To carry out the duties and responsibilities of the post at all times in compliance with the Charity’s policies and brand. 

• Cooperate in a professional manner with all organisational staff and maintain good relations with external bodies in order to promote the organisation’s image and gain increased support for its work.

• Cooperate with organisational staff in maintaining amicable inter-personal relations 

• The role may at times include lifting and manual handling

• This role is office based within the Hospital, requires regular evening and weekend working, and frequent travel throughout the North West 

Operations Manager

Are you passionate with a commitment to the delivery of high quality and forward-thinking services for disabled people across Leicester, Leicestershire, and Rutland?

We have an exciting opportunity for a dynamic, hands-on Operations Manager to join the team.  

Join a charity that supports over 3000 disabled people and thousands more who care for them and employs over 100 people. It’s an exciting time at the charity, as it builds on its 125-year history and sets a vision for a bright future that is driven by change, innovation, and impact at its heart.

Position: Operations Manager

Location: Leicester/Hybrid (1 home working day per week until after settling in period)

Salary: £40,000 per annum

Hours: Full-time

Contract: Permanent

Closing Date: 24th February 2026. Please note this role may close sooner than advertised.

About the Role

As Operations Manager, you’ll lead and enable the day-to-day operations of the charity and its central functions, ensuring the very best of outcomes for the charity, its people and the communities it serves.

You’ll report to the Chief Executive and hold line management responsibilities for the charity’s service managers and central administration team who collectively lead around 90 colleagues.

Key areas of responsibility include:

• Leadership
• Service Delivery
• Quality Compliance
• Performance Monitoring and Reporting
• Operational Excellence
• Office Management
• Partnerships and Collaborations

About You

An experienced manager of people and operations with a track-record of managing teams, contracts, projects, and programmes in a dynamic environment. You will be positive, proactive and highly organised with an ability to make effective contributions in leadership and direction of operations.

Driven to deliver high standards of excellence and recovers brilliantly in adversity, we are looking for someone with experience of quality, compliance, audit, and risk, matched with a comprehensive understanding of process improvement and operational management.

This role would really suit a strategic and forward thinking who wants to really make their mark and help lead the charity in to its next exciting chapter.

About the Organisation

Join a Leicestershire based charity working to provide life-enhancing services, care and opportunities for disabled people (and all those supporting them), promoting inclusion, equality, independence, choice, empowerment, respect and dignity for all, since 1898.

The goal is to see a society that is designed with everyone in mind and where the choices and dignity of every person is upheld; where diverse spaces are celebrated for the value they hold.

‘I witness lives being transformed every day, from the unforgettable pride of someone achieving what once felt impossible, to the pure joy of shared smiles and laughter. Being part of these moments fills me with gratitude and reminds me how powerful our work truly is’

Benefits include:

• Remote working policy to work from home for part of the week.
• 28 days of annual leave, including bank holidays and 4 privilege days per year,
• Membership of the Pension Scheme with a 4% employer contribution and an employee contribution between 4%
• An Employee Assistance Programme with access to counselling support, GP helpline, financial, legal and care advice and support.
• Opt-in health scheme
• Development opportunities

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

Other roles you may have experience of could include Operations, Operational, Operations Manager, Operations Lead, Operations Officer, Operations and HR, Operations and HR Manager, Operations and HR Lead, Operations and HR Officer, Finance, HR. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our Senior Trusts & Foundations Manager is primarily responsible for managing and generating income from our Trusts & Foundations portfolio (including Corporate Foundations). They identify new prospects, write compelling and persuasive proposals to secure significant gifts, actively develop relationships with key internal and external stakeholders and provide brilliant stewardship.

We are looking for someone who has a sound understanding of T&F fundraising. You’ll have a strong track record of nurturing relationships, securing multi-year and five-figure+ gifts, and a genuine passion for youth development. You are a creative problem solver with the ability to work independently and take ownership of projects – ensuring they run smoothly and effectively.

About BoB:

Build on Belief’s mission is to ensure sure that anyone with lived experience of alcohol or drug problems has a place where they can get on-going peer support from others with similar experience – to help them improve their quality of life, health and wellbeing, reintegrate into wider society and benefit the local community.

BoB exists to help people at all stages in their lives to overcome the harm caused by their drug or alcohol use. It does this by combatting loneliness, overcoming stigma, introducing people to positive friendship groups, and providing activities that people find meaningful.

Job purpose:

This is a creative opportunity for someone who wants to make a difference with one of the country’s leading Lived Experience Recovery Organisations for individuals who have or have had a substance use disorder.

The Innovation, Development Fundraising Manager is a new role within the charity. The purpose of this position is to work with the Senior Leadership Team and other staff members to:

· Help develop and fund new activities in our existing services.

· Through the development and modelling of pilot projects, help the SLT with the implementation of our three-year strategy and seek funding through trust and grant foundations for the delivery of the above.

· Collaborate with the Chief Executive to identify and apply for new funding streams that support the work and growth of the charity and build on our current service delivery.

You will seek to develop and diversify the base of supporters and to achieve fundraising targets working with the CEO and SLT, supported by the board of trustees. We want to continue with our local services contracted income but also to develop other income streams, expand our supporter networks and build our sustainability for the future.

The successful candidate will also develop and maintain appropriate relationships with trusts, foundations and their representatives, ensuring the highest quality of stewardship and cultivation of a proactive relationship-based approach to seeking new funding opportunities.

Working as part of a small leadership team and, reporting to the Chief Executive, you’ll capitalise on our success in partnering with some large addiction treatment providers. These have delivered innovative approaches to recovery across London.

With this backdrop, we will look to you to develop and deliver successful plans to diversify and optimise our income as well as developing the tools, processes and internal expertise to ensure sustainability.

The post holder would have the opportunity of working with a passionate, dedicated small central team, with a positive team spirit. There is a high level of commitment to developing this new area of income generation from management and trustees providing the post holder with the opportunity to excel and meet strategic targets. 

Responsibilities and main duties:

o Work closely with the CEO, Board of Trustees, and others in the leadership team to develop and spearhead delivery of a funding and financial plan that will enable delivery of our mission, strategy 2026-29 and delivering our financial strategic objectives.

o Proactively research and develop opportunities from trusts and foundations, developing a funding database and pipeline.

o Working with the CEO and service managers, initializing, and developing projects, producing compelling funding proposals and grant applications, initiating prospect meetings, and confidently pitching new funders to successfully convert prospects to funders or donors.

o Work with the leadership team and local service managers, and volunteers to fundraise local community support activity in the areas we operate in.

o Explore and test new fundraising approaches (such as events and corporate) to further grow and diversify income,

o Research and implement the introduction of a suitable CRM system to maintain accurate records of all fundraising activity (including contracted income), providing high quality reports to the leadership team, CEO and trustees, and to develop a data led approach to future fundraising.

o Manage and monitor ongoing funder reporting, ensuring that effective records of grant/funding bids and their conditions are kept and strictly adhered to by project leads, and that interim and end of project reporting is completed to a high standard, consulting with project leads where appropriate.

o Build and sustain strong relationships with a broad range of funding individuals and organizations, using a wide range of appropriate stewardship approaches to develop and retain their support for Build on Belief.

o Stay informed of existing and new fundraising legislation and ensure all fundraising activities are compliant with the Code of Fundraising Practice and all other statutory obligations, maintaining and communicating internal policies as appropriate.

o Actively instill an organizational culture of fundraising, ensuring that everyone in the organization, including our trustees, understands and contributes to our fundraising strategy.

o Develop a good working knowledge of the charity’s activities, our approaches to addiction and recovery and some of the wider evidence base to tackle addiction and dependency to represent BoB authoritatively to supporters and external audiences.

Experience

o Experience and proven record of soliciting, managing, and securing income from trusts and foundations, corporates, and/or major donors.

o Experience of developing successful grant applications and proposals for support to trusts and foundations.

o Digital fundraising fluency including experience of using and/or developing a CRM system to support fundraising activities and understanding of digital fundraising approaches.

Knowledge

o Strong understanding of the current UK charitable funding landscape including excellent knowledge of charitable grant giving organizations.

o Knowledge of fundraising best practices, regulation, and policies.

Skills and personal attributes

o An outstanding written communicator with the ability to absorb and synthesize complex information and translate this into compelling written cases for support.

o Excellent interpersonal and relationship management skills with the ability to relate to, influence and persuade internal and external stakeholders at all levels.

o Ability to prioritize a demanding workload and a committed approach to achieving results and targets under time pressure.

o To learn and evaluate creative approaches and to remain resilient in the face of setbacks.

o Well-developed organizational and planning skills, able to develop ideas and concepts into effective action plans and then deliver them.

o Strong empathy and commitment to helping those with adverse histories and lifestyles, drawn from their own lived experiences, aspiring to inclusion, diversity, and equity.

Benefits

Along with a competitive salary and an opportunity to work alongside an inspiring team of people with lived experience, we can offer:

o 28 days annual leave (plus bank holidays)

o Flexible working and hybrid/home working 

o Support with training, professional growth and development.

o Enhanced statutory benefits.

How to apply

Please send us your CV with a covering letter by FRIDAY 20th February 2026 @ 5PM. 

Recruitment process

Stage 1: Application closing date Friday 20th February 2026 by 5pm.

Stage 2: Shortlist notification to candidates: w/c 23rd February 2026.

Stage 4: Shortlist interviews in person London, Earls Court w/c 2nd March 2026.

Stage 6: Notification 9th March 2026.

You can let us know as part of your application if you require any adjustments or support through the recruitment process.

If you do not exactly fit all the criteria but have relevant experience and passion for the role that could make you a great candidate, we would still love to hear from you.

We promote inclusion, diversity and equity throughout our recruitment process and in our workplace. We welcome your application regardless of age, caring responsibilities, disability, ethnicity, gender, gender identity, marriage and civil partnership, religion or belief, sexual orientation and lived experience of addiction.

Harris Hill is delighted to be partnering with a fantastic health charity in their search for a Trusts Manager.

This is an exciting role that will focus on growing and diversifying income from new and existing trusts and foundations that can support the next five-year strategy.

Key responsibilities:

• Manage and grow a portfolio of trust and foundation partners, securing multi-year and restricted funding in line with funder requirements.
• Prospect and develop new trust relationships, bringing forward innovative funding ideas to increase income and diversify the portfolio.
• Work across internal teams to identify funding needs and develop compelling proposals and cases for support.
• Oversee the full trusts funding lifecycle—from prospecting and application through to negotiation, reporting, and stewardship.
• Ensure accurate pipeline, reporting, and KPI management and provide clear financial and performance reporting.

To be successful, you will need or need to be:

• Significant experience of working in trusts fundraising, including writing successful grant applications and reports
• Experience of securing 6-7 figure gifts from trusts and foundations
• Experience of working with stakeholders, ideally in a high value fundraising capacity
• Experience of developing communications and materials to increase engagement and impact

Salary:£35,000 - £39,000

Permanent, Full-time (4 days per week also considered)
Location: Peterborough with Hybrid working (Minimum once per fortnight in the office)

Deadline for applications – Friday 13th February at 9am.

Recruitment process: CV and supporting statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.

90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.

The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.

The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.

The successful candidate is expected to be an expert in their field.

Closing date for applications: 9:00am on Friday 20th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***

Background

Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.

In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.

Job Purpose

The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.

Key Tasks and Responsibilities

The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:

Finance

•  Process and record payments and other transactions in the accounting system;
• Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
• Support payroll processes and liaise with external providers;
• Manage required filings with HMRC as required (expected to be minimal);
• Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
• Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.

Operations & Administration

• Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
• Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
• Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
• Produce and update internal policies, procedures and tools (templates to be provided where available);
• Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
• Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
• Organise travel arrangements for UK based staff(s) and Trustees as needed;
• In time the role may take over Company Secretary duties from our external provider;
• Conduct procurement, liaise with suppliers and manage their contracts as needed;
• Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
• Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.

Grant Administration

• Support the development and amendment of grant agreements with partners as needed;
• Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
• Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.

Person Specification

Experience

• 5 years’ experience in finance, accounting, office management
• Minimum 2 years’ experience working for a charity/NGO sector

Qualifications and skills

• Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
• Accurate worker with strong numerical skills
• Excellent written, verbal communication and interpersonal skills
• Computer literate – strong Excel, Word skills
• Proficient use of accounting software (e.g. Xero, Sage)
• Good organisational skills, ability to prioritise and meet deadlines
• Ability to work independently and on own initiative

Qualities

• Flexible
• Self-starter and pro-active
• Team player who enjoys working in small team environments

Common values

• Accountability to HDF’s Board and partners
• Innovative, entrepreneurial, and dynamic in our approach
• Openness to admitting our mistakes and learning from them
• Excellence in all that we do
• Passion for our work and mission

Terms & Conditions

• Part-time 3 days a week
• Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
• 25 days of annual leave pro-rata
• Remote, travel to London, Dublin and within Europe may be required
• Pension, provision of health cash plan or equivalent, life assurance, bike scheme

Are you enthusiastic about giving supporters the best experience when contacting us?

Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!​

It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.​

As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience. ​

You will: ​

• Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanking in a timely manner
   
• Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
   
• Support all new Individual Giving and Supporter Care activities
   
• Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence ​

Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?

Do you want your work to have a real, positive effect on someone’s life?

Does this sound like the opportunity to really get 2026 off to an amazing start?

​

If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert. 

We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

As the Project Manager - Data Programmes, you'll work closely with our Head of Data Science and Head of Volunteer Programmes to triage, scope, and manage our projects and to ensure we deliver impactful, responsible data science solutions for our partners. This includes leading and managing some of our key support programmes.

You'll be part of a kind and collaborative five-person staff team, and will work closely with our talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges. 

Who we’re looking for

We are looking for an experienced, people-oriented project manager who is excited to help us deliver and scale innovative data programmes. You will work directly with organisations from across the third sector to understand their missions and translate their challenges into well-scoped projects. You will also support teams of volunteer data experts to scope projects and deliver impactful data science solutions.

You don't need to write code or run analysis yourself, but you should be comfortable working alongside technical experts, asking the right questions to scope data projects, and translating between technical and non-technical stakeholders. You'll need to hold conversations with data scientists about what's feasible, help charity partners understand what's possible with their data, and know when to bring in additional technical expertise.

If you don’t have all the experience and skills listed below, please still consider applying. We don’t expect a candidate to have 100% of these, but we do want to know that you have relevant experience and an appetite to learn in other areas.

Essential skills and experience

• Project management: You are a skilled project manager, successfully leading projects involving multiple stakeholders from conception to completion. You have experience managing multiple projects at once and can successfully prioritise and juggle competing demands. You can plan ahead, allocate resources, identify and mitigate risks, and bring in additional expertise as required.
• Scoping and needs assessment: You have experience collaborating with clients/stakeholders to assess their challenges, translate them into project plans, evaluate their feasibility, and create delivery plans.
• Volunteer and/or people management: Experience recruiting, training, coordinating, or managing volunteers or managing people over whom you do not have direct authority (eg. contractors/freelancers). Comfortable leading multi-skilled teams in a remote-first environment, fostering collaboration within newly established groups.
• Communication: Excellent written and verbal communication skills, and strong active listening skills. You have experience being the main liaison for a project or programme, providing regular updates to both technical and non-technical stakeholders. You’re not afraid to ask clarifying questions in areas that are new to you. You are skilled at distilling the key insights or next steps in project meetings to ensure clarity on the big picture and details.

Desirable

• Experience managing or delivering data-related or social tech projects.
• Experience volunteering or working with volunteers.
• Familiarity with CRMs and/or project management software.
• Experience working or volunteering in the UK nonprofit/charity sector.
• Knowledge of the UK nonprofit/charity landscape and common digital, data, or tech challenges facing third sector organisations.
• Understanding of privacy, ethics, or responsible data and AI.
• Experience with impact measurement or evaluation frameworks.

Qualities

• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You have an interest in data, are willing to work with technical volunteers, feel comfortable asking questions, and are keen to learn more!
• You are self-directed and goal-oriented, and like working independently.
• An approachable, friendly people-person, you enjoy building productive relationships with people from different backgrounds and experience levels, and communicating with a wide range of stakeholders.
• You thrive in an environment where every day is a bit different, and you are happy working flexibly and adaptively. 
• You are committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views, and values.
• You like to learn and can quickly absorb and synthesise information from new domains. You know what you don’t know and are comfortable asking questions or for help. You can switch between big-picture and detail-oriented thinking.
• You are a collaborative team player, and happy to jump in and support team members where needed. You care more that good things happen than who gets the credit.

Please download the full job description attachment for more detail about the role.

Working hours and location 

This is a full-time role (35 hours per week); however we will consider part-time options (28 or 32 hours per week) for a strong candidate. Working hours are flexible, but we ask that 75% of working time is within the hours of 10am and 6pm, to facilitate team working and real-time collaboration.

The role requires regular out-of-hours commitments - roughly one weekend per quarter and 2-4 evenings per month for volunteer events. This work is part of, rather than additional to, your hours, and you must take time off in lieu for any extra working hours.

Our organisation is remote-first, and this role is hybrid, with access to London office space on Mondays, Thursdays, and Fridays, and quarterly in-person commitments in London. We have a preference for candidates able to work from our office space in London at least one day per week. There may be occasional national travel within the UK for other events and conferences, with reasonable expenses covered.

You must have the right to work in the UK.

Benefits

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to take time out of the day to go to a dentist appointment or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
• Onboarding and continual development of data science, analytical, and technical knowledge.
• 27 days of annual leave + 8 public holidays.
• 5% employer pension contribution.
• Employee Support plan.

How to apply

The deadline for receipt of your application is 23:30 GMT, Sunday 15 February 2026. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:

1. Why does this role appeal to you? 
2. How do you meet the experience, skills, and qualities listed above? (We recommend using the STAR (Situation Task Action Result) approach).
3. How would you approach scoping a project with a new partner or client?
4. How would you approach managing, supporting, and getting the best from a skilled team of volunteers?

All applications will be anonymised before shortlisting.

DataKind UK is currently taking a precautionary approach to using AI-powered tools, as it is a broad, complex, and rapidly evolving field. DataKind UK is minimising the use of AI to ensure our ethical, authentic, and relational approach remains the priority and at the core of everything we do. We do not currently use AI to assess or shortlist candidates. We encourage applicants to be human and share their experiences and capabilities throughout the application process as this helps us to assess and gain an understanding of your skills and abilities. We value genuine, experience-based responses and look forward to seeing the individuality and lived experience that each candidate brings.

Timeline & Process

• If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
• Interviews will be held on 25/26 February or 2 March via Zoom.

Please let us know if you have any accessibility requirements. Questions will be provided in advance. If prior important commitments impact your ability to attend the call/interview at these times, please let us know when you submit your application.

Equity & Diversity Monitoring

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability. The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups who are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you!

As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity’s administration. Here your organisational skills and focus on solutions will come into their own.

This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. 

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required
• Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below)
• 25 days plus Bank/Public holidays as paid leave (pro rata)
• £24,000 (pro rata 3 days per week £14,400)
• Fixed term of two years
• Your line manager will be the Engagement Manager
• Employer contribution from nest pensions
• We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week.

All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.

About you

You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!

Contract Type: Fixed Term for 12 months

Location: Glasgow, Edinburgh or Dundee

Interviews: 26th of February

The King's Trust is looking for a passionate and driven Delivery Manager to lead the roll-out of the First Minister’s Start Up Challenge. This role is crucial for the successful development and implementation of this new and exciting initiative. This role is also fully funded by the Scottish Government for 12 months.

Young entrepreneurs will be supported to turn their ideas into successful businesses through the First Minister’s Start Up Challenge, a new Scottish Government programme, which will empower young people from disadvantaged or underrepresented backgrounds to start innovative businesses.

What you will do: 

• Lead the development of this new programme in line with the First Minister’s vision
• Build and manage relationships across the Entrepreneurial Ecosystem
• Secure high-quality opportunities for young people
• Develop and deliver a targeted partnership plan with clear outcomes
• Bring an entrepreneurial mindset to maximise impact and value for money
• Capture partnership data to support impact, finance and contract reporting

Leadership and collaboration

• Lead and support a Youth Development Lead, setting clear objectives and priorities 
• Work closely with our delivery partner to shape the offer
• Model best practice in safe, compliant and young-person-centred delivery

This role could be right for you if you: 

• Have experience setting up and starting new businesses
• Have experience of Service Design
• Are confident working with the wider Enterprise community and external stakeholders
• Enjoy balancing strategic relationship-building with hands-on delivery
• Are motivated by social impact and place-based working
• Passionate about inspiring the next generation of Entrepreneurs

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.

About Bipolar UK

We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.

Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.

Job Summary

The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.

Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.

A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.

You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.

This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.

Key Responsibilities

1. Growing Corporate and Strategic Partnerships

• Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
• Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
• Create compelling propositions tailored to corporate audiences.
• Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
• Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
• Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
• Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.

2. Strengthening High‑Value Donor & Partner Stewardship

• Deliver excellent relationship management to major donors, corporate partners and strategic allies.
• Provide regular updates on impact and organisational achievements to deepen engagement.
• Organise meetings, briefings, events and engagement opportunities to showcase our work.
• Maintain accurate and comprehensive records of all interactions on Salesforce.
• Create tailored materials, proposals and events to support ongoing partnership activity.
• Represent Bipolar UK through presentations at corporate and partner events.
• Track performance and impact of partnerships, supporting continuous improvement.

3. Supporting Wider Fundraising

• Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
• Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
• Contribute to team planning, cross‑team projects, and organisational initiatives.

Strengths

You will thrive in this role if:

• You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
• You bring creativity, energy and ambition to developing powerful partnership ideas.
• You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
• You are a proficient user of professional social media platforms such as LinkedIn to support your work.
• You are an engaging public speaker, confident at events, in meetings and online.
• You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
• You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
• You enjoy autonomy, value professional development, and proactively shape your own work.
• You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
• You have a keen understanding of the charitable sector in the UK.

Skills and Experience

Essential:

• Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
• Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
• Experience working to, and achieving, income targets.
• Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
• Excellent written and verbal communication skills, with experience delivering pitches and proposals.
• Excellent project and time‑management skills.
• Understanding of ethical fundraising and GDPR compliance.
• Experience using Salesforce or a similar CRM.
• Confident user of Microsoft Office and quick to adopt new technologies.

Desirable:

• Experience within a mental health or health‑related charity.
• Understanding of bipolar gained through lived experience or supporting a friend or family member.

Other Information

The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.

The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.

How to Apply

To apply, please submit your application by 5pm 20th February  through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.

Your covering letter (max two A4 pages) should outline:

• how your experience matches the person specification
• what you would bring to the role
• why you want to work for Bipolar UK

Interviews will be held w/c 2nd March, either online or in person.

Please note the final appointment is subject to satisfactory references and an enhanced DBS check.

Good luck and thank you for your interest in supporting Bipolar UK’s vital work.