Communication manager jobs in london
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Be part of something truly inspiring.
The Orpheus Centre is an award-winning charity that supports disabled young adults aged 18–25 to live independent, fulfilling lives through the performing and visual arts. Rated Outstanding by Ofsted, we are driven by our values — joyful, bold, inclusive, resilient and determined — and a vision of an inclusive world where every young person can achieve their aspirations.
We are now seeking a strategic, values-led Director of Finance to join our Senior Leadership Team and play a pivotal role in shaping the future of our organisation.
Salary: £72,000 – £77,000 (depending on experience)
Hours: 35 hours per week, 52 weeks per year
Location: Godstone, Surrey (onsite with some flexibility)
Contract: Permanent
About the Role
You’ll lead the financial strategy, planning and operations for the Orpheus Centre, ensuring sustainability, transparency and compliance while enabling innovation and growth. Reporting directly to the CEO and working closely with Trustees and senior leaders, you will:
- Provide strategic financial leadership and insight to drive organisational success.
- Oversee all aspects of financial management, including budgeting, forecasting, reporting and audit.
- Ensure compliance with The Charity Commission, HMRC and Companies House regulations.
- Lead on procurement, risk management and digital transformation in finance systems.
- Manage investments and oversee capital and operational budgets.
- Lead and develop a small, high-performing finance team.
This is a hands-on and highly influential role for someone who thrives on both strategic planning and operational excellence.
About You
You’ll be a qualified accountant (ACA, ACCA or CIMA) with significant experience in senior financial leadership — ideally within the charity and/or education sector.
You will bring:
- Strong understanding of charity SORP, financial governance and regulatory frameworks.
- Experience working with Boards and governance structures.
- Proven ability to deliver strategic financial planning and risk management.
- Excellent communication, leadership and influencing skills.
- A proactive, future-focused approach and commitment to Orpheus’ values and mission.
Why join Orpheus?
- At Orpheus, you’ll join a joyful and inclusive community that values creativity and collaboration. We offer:
- The opportunity to play a key role in an Outstanding organisation.
- A collaborative leadership environment with real impact.
- A supportive and passionate team culture.
- Ongoing professional development opportunities.
- Free parking on our beautiful Surrey campus.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding & Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be guaranteed an interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our advert sooner.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives




The client requests no contact from agencies or media sales.
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As Regular Giving Officer, you will play a critical role in growing and maintaining income at the Hospice of St Francis and in positioning us as the local charity of choice amongst our community.
Reporting into the Head of Philanthropy and working closely with the rest of the Fundraising Department, as well as with the Communications and Volunteering Departments, you will personally manage and grow the Hospice of St Francis’s Regular and Mid-Level Giving Programme, also known as Friends of St Francis.
You will forge strong working relationships and collaborate closely with the Communications Department, responsible for Appeal Giving, and the Wellbeing Department, responsible for in-memory giving and the Light up a Life programme, together establishing an integrated individual giving programme.
The Friends of St Francis was established in 2024, following a full review of the programme and has just marked its first anniversary. This role will be responsible for reviewing, developing and implementing a strategy that will ensure the retention and recruitment of regular givers through refining the offering and providing a thoughtful engagement plan. You will also be responsible for developing a new mid-value Friends segment, ensuring its alignment with the Major Donor programme and other offerings.
With an eye to growing income, you will also explore and implement options to grow the supporter base, including payroll giving and testing the conversion of one-time donors. You will also consider options to optimise the programme for the digital age, taking into consideration the demographic of our supporters.
This is an exciting role with lots of potential to utilise your skills and test and implement different strategies to grow the regular giving base at the Hospice of St Francis.
Strategy Development and Implementation
· Review, develop and implement a regular giving strategy, incorporating the Friends of St Francis Programme and testing new initiatives such as Payroll Giving and index-linked giving
· Research, develop and implement associated objectives, workplans and KPIs to track progress and make adaptations to plans as required
· Work closely with stakeholders, to curate and implement compelling regular giving plans with a focus on supporter experience and cost-efficiency
· Identify, develop and test new initiatives to grow regular giving
Management of Regular Giving Programme
· Develop and implement a supporter engagement plan for Friends of St Francis
· Drive acquisition of new supporters, including by converting appeals and one-off donors, and develop initiatives to track and re-engage lapsed supporters
· Manage the welcome journey for new supporters
· Develop supporter journeys, in particular with Legacy, in-mem and Appeal Giving
· Develop and implement a differentiated mid-value giving programme
· Working with the Head of Philanthropy, identify supporters with potential to become major givers
· Provide adhoc support to the Legacy Giving Lead
· Lead cross-hospice campaigns to drive regular giving
Planning and administration
· Work with the CRM team to ensure smooth administration of the regular giving programme and support with improvement and updates to the system
· Maintain accurate records of donor communications
· Personally maintain accurate supporter data and adhere to GDPR and fundraising regulations
· Feed into annual planning process, working with the Head of Philanthropy to inform required expenditure budget to run and grow the regular giving programme
· Responsible for ensuring GDPR compliance for the regular giving programme
· Work with the Communications team to manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
· Together with the volunteering team, identify activities that would benefit from the support of volunteers and lead on their engagement and management, including securing and managing them
Qualifications, Skills, Experience, Knowledge & Approach
Essential
· At least three years’ experience in a individual or regular giving role, or with relevant comparable experience for e.g. in marketing
· Demonstrable experience of maintaining and growing income through an individual giving programme
· Strong data analysis skills and experience of utilising segmented data to improve supporter engagement, and improve life-time value
· Experience of running regular giving recruitment campaigns
· Experience of creating engaging supporter communications – both digital and in print
· Experience of using and a CRM database, and of developing systems and processes to ensure good donor management
· Experience of developing and tracking KPIs
· Strong project management skills and ability to manage multiple, complex projects simultaneously
· Working knowledge of the Code of Fundraising and Data Protection laws
· Understanding of how to manage a regular giving programme in a cost-efficient way that maximises ROI
· Practical understanding of trends in regular giving, and willingness to test and iterate new ideas to drive sustainable income growth
· Proficiency in Microsoft Office and online marketing platforms
· Understanding of how to use online and offline means to drive regular giving
Desirable
- Experience of creating and executing a mid-value strategy
- Experience of managing volunteers
- Previous experience of fundraising in a Hospice setting
- Knowledge of Donorfy
Relevant Fundraising or marketing qualification
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
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ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
We are recruiting for a Temporary Senior Campaigns & Public Affairs Officer for a social welfare charity. You will need strong experience in public affairs, event management and briefing senior leaders .
Hybrid working 2 days in their London office
The Role
Support with project management and maintaining clear communication between teams across the organisation during a fast-paced period.
Provide monitoring of relevant external policy and political developments.
Support with the planning, coordination and delivery of our parliamentary
Provide briefings and key data for internal and external stakeholder
Draft press releases, policy blogs, and external communications related to policy and public affairs.
Support digital campaigning efforts through Engaging Networks, including drafting clear communications to supporters and politicians.
Ensure consistent branding, messaging, framing and tone of voice is used in all materials.
Ensure the voices of people with lived experience are centred in our campaign communications
Identify opportunities to influence external moments.
Support with campaign launch strategy, planning, monitoring and evaluation
Identify strategic MPs or influential contacts to support our strategy and support with engagement.
Represent the organisation at relevant meetings, conferences, and forums.
The Candidate
Strong communication skills including writing and editing with the ability to communicate in person and via telephone,video call or email with colleagues, campaigners and members of the public
Experience of communicating with politicians and government officials.
Experience of supporting fast-paced public affairs or campaign strategies.
Experience of involving people who are affected by an issue in campaign activity.
Experience of using digital tools to campaign ideally Engaging Networks
Strong knowledge of the current UK political environment, including parliamentary procedure.
Some knowledge of social security, poverty and financial insecurity in the UK.
Good knowledge of different campaigning tools and tactics
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
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You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.
This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.
Role overview
Leadership & Team Support
· Manage a team of Family Support Workers.
· Oversee caseloads and conduct monthly reviews.
· Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need.
· Support the allocation of referrals across the team to make sure families receive timely and appropriate support.
· Contribute to the recruitment, supervision, and development of Family Support Workers.
· Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.
· Participate in the weekend on-call rota.
Family Support Delivery
· Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.
· Plan and attend family events, working with external suppliers where needed.
· Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.
· Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.
Hospital & Community Partnerships
· Build and maintain strong working relationships with hospital teams and community partners.
· Maintain regular contact with paediatric teams to share patient updates and identify new needs.
· Deliver presentations and training to raise awareness of Momentum.
· Identify new partnership and referral opportunities in clinical and community settings.
· Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.
Service Monitoring & Development
· Support the Family Support Manager in delivering service outcomes and contributing to operational planning.
· Assist in monitoring budgets and ensuring services align with the operational plan.
· Maintain accurate and timely records to support reporting requirements.
· Provide case studies and updates to support fundraising and communications.
Organisational Contribution
- Deputy Designated Safeguarding Lead
- Attend relevant training and family support events (including evenings/weekends).
- Provide insights and case studies to support fundraising and communications.
- Attend occasional family events and community activities.
- Champion Momentum’s values and safeguarding standards in all areas of work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Probation Facilitator - East Midlands Probation
Location: Home Based
Department: Probation Delivery
Salary: £28,274 per annum
Hours: Full time - 35 hours per week
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across Leicestershire and Lincolnshire Probation Delivery Units. Working closely with People On Probation, probation and their staff, this post will lead the delivery and development of our digital reading programme Turning Pages Digital, maximising opportunities for People On Probation to learn to read.
Ideally you will have some experience of probation delivery underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is subject to successful contract award and is a fixed term role until 31st November 2026 with the opportunity to be made permanent subject to contract renewal.
The role will be home-based, with extensive travel across Lincolnshire and Leicestershire to integrate into teams within probation buildings. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require probation security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews to be held 7th November 2026
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-224 655
About the job role
An exciting opportunity as a Highly Specialist Occupational Therapist has arisen to join the Therapies Service at St Joseph’s Hospice in Hackney. You will work as part of committed and creative team, which offers innovative therapeutic interventions and support to people with specialist palliative and end life care needs.
The Therapies team works in collaboration with other clinical professionals and volunteers across all areas of the service; inpatient, outpatient and community. This role involves the provision of rehabilitative palliative care and non-pharmacological symptom management for patients with life-limiting illness to optimise their independence and maximise their quality of life.
About you
We are looking for:
- Highly developed clinical skills necessary to tailor and adapt therapeutic interventions across a complex patient caseload.
- Experience of multi-disciplinary working in an inpatient and outpatient rehabilitation settings.
- Skilled in the management of respiratory, neurological, musculoskeletal, and oncological conditions.
- Confident leadership, line management and clinical supervision skills.
We can offer you
- Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
- Development of specialist palliative care treatment skills.
- Opportunities and support to advance your communication around challenging topics such as death, dying, loss.
- Exemplary multi-professional working with commitment to holistic care.
- Support to undertake the role as a secondment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service.
- Subsidised café and early access to retail sale events.
- Season ticket/Welfare loans.
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme.
- Health Cash Plan and access to the EAP services.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact Hannah Chapman, Therapies Manager, as detailed on our website.
Application deadline: 27 October 2025
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(This role is based is home based. To ensure availability for in-person meetings and collaboration when required, applicants must reside within approximately one hour's commute of Leeds or Manchester)
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
This is a fantastic opportunity to join our small, friendly team and play a pivotal role in improving social care practice across the country, this role will include:
· working with frontline health and social care providers across the country to transform care and support
· creating an inspiring and engaging learning environment (in person / virtual)
· working alongside other projects within SCIE.
What we are looking for:
· knowledge and experience of adult social care practice
· experience of developing and delivering training courses on a range of topics
· commitment to equity, diversity, and inclusion
· confidence in delivering virtually.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
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Job Title: Office Support Assistant
Team:Fundraising, Communications, Retail & Reception
Reporting to Director of Fundraising, Communications, Retail
Hours: 30 hours per week
Period: Permanent Contract
Salary:£28000.00 Pro rata'd to 4 days a week
Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.
Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.
Mothers’ Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.
The Fundraising, Communications, Retail Team & Reception
The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.
The Role
The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.
This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Who we are looking for:
We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.
Main Responsibilities
Reception Duties
- Ensure a high levels of customer service is always maintained.
- To ensure reception area is well-maintained, tidy and presentable at all times.
- Call handling and redirection.
- Greeting visitors; providing face to face information and signposting.
- Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
- To update the meeting rooms’ presentation notices and door signs as necessary.
- To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
- To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
- Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
- Maintain building security by following safety procedures and controlling access via the reception desk.
- Receive, sort and distribute post/deliveries.
- Organise the mailing out of letters and parcels as required.
- To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
- In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Membership/Supporter Care and Income Processing
- Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
- Ensure high levels of customer service are always maintained.
- To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
- To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
- To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.
Fundraising, Data and Database
- Support with the administration, booking, planning and delivery of income generating events.
- Produce materials to support community fundraising activity in line with agreed appeals and events.
- To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.
General
- To manage the bookings diary for Mothers’ Union’s displays and banners.
- Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
- To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
- To contribute to team meetings and organisational priorities.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Skills & Experience
- Experience of working within an office or customer service environment is essential.
- Experience of working with Excel is essential.
- Working within the Charity sector is desirable.
- Pleasant and efficient telephone manner. Ability to interact in a friendly and
- Personable manner with external clients, tenants and staff.
- Experience of working at a reception will be an advantage.
- Knowledge/experience of working in a conference facility and advantage.
- Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
- GCSE or equivalent passes in English and Mathematics.
Personal Attributes
- Ability to work largely self-directed and use initiative.
- Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
- Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
- Team player, flexible, enthusiastic.
- Reliable and punctual.
- An excellent team player.
- Prioritisation and time management.
- Able to demonstrate an understanding of the core values of the Mothers' Union.
Work Location
This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Age UK is recruiting for a Regional Estates Surveyor to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.
Please note, this role is a Field-Based position.
In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and day to day estate management duties.
Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.
The area this role covers will be dependent on the successful candidate's home location.
Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* BSc (hons) Estate Management degree or equivalent and Member of the Royal Institution of Chartered Surveyors. A
* Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. A, I.
* Experience of working within a geographically diverse team. I
Skills and knowledge
* In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954. A, I
* Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK. I
* Knowledge of Microsoft 365 (including Excel & Word) and Outlook. A, I
* Able to manage multiple projects at all stages. I
* Able to collate, analyse and report relevant management information. I
* Comfortable with influencing a variety of stakeholders across the organisation. I
* Ability to work within a small flexible team of professional/technical staff. I
* Sound Knowledge of the Retail property market. A, I
Personal attributes
* Self-Motivated, ability work autonomously yet work as part of and lead a team. I
* Good Organisational Skills. I
* Excellent verbal and written communication skills. I
* Strong negotiating skills. A, I
Any other details:
* Clean driving licence.
* To maintain membership of the RICS via 20 hours minimum Continuing Professional Development Training per year.
* Will be required to make occasional overnight stays
* Regular travel to office/warehouse/ retail locations
* Occasional (planned) out of hours work
* Will be required to visit multi-storey sites with stepped access.
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
Car Benefit scheme, Cycle to Work scheme
Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
Blue Light Card scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Want to lead a high-impact, mission-driven team supporting over 1,000 young people each year?
Spiral Skills is looking for a dynamic, strategic leader to take on a central role in our growing team.
As Head of Programmes, you’ll oversee and scale our youth services across our school employment programmes, career coaching and Changemaker youth leadership programme.
This is more than a delivery role, it's a chance to influence policy, build partnerships, and help expand our impact.
As our Head of Programmes, you will:
- Shape and oversee our growing portfolio of youth programmes
- Provide strategic leadership across employability, outreach, and advocacy initiatives
- Lead and inspire a talented team of staff and facilitators
- Embed safeguarding and trauma-informed practice across all programmes
- Build strong partnerships with schools, funders, community organisations, and employers
What we’re looking for:
- Track record of leading youth or education-to-employment programmes
- Experience in staff management, safeguarding, and programme development
- Skilled external representative and partnership builder
- Deep commitment to youth voice, equity, and systemic change
You’ll lead a talented team of Programme Managers and youth workers, all working to ensure every young person is motivated, equipped, and excited about their future.
Location: Tulse Hill – hybrid (2 days remote)
Deadline: Monday 27th October
To inspire excitement about the future, motivate young people to achieve their dreams and equip them with the essential skills for success



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Coordinator
Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?
We are looking for a Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!
Position: Fundraising Coordinator
Location: Remote (with some travel to London as required)
Hours: Full-Time
Contract: Permanent
Salary: £25,197 (plus an additional £3,000 for London weighting if residing in London)
Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date
About the Role
The Fundraising Coordinator will play an important role within the Partnerships department, working across the fundraising and communications functions to support the team to deliver our multi-year fundraising strategy and enable significant organisational growth.
This role will report to the Head of Fundraising and support the fundraising team working across the following income streams: corporate partners, trusts and foundations, university partnerships, major donors and individual giving. In addition, this role will support our communications team with their messaging to our internal and external stakeholders.
A key focus will be supporting the development and delivery of our Individual Giving programme, helping to grow our base of individual supporters through engaging campaigns, communications, and excellent supporter care.
Key Responsibilities
· Working across the Partnerships Team the coordinator will support:
· Income Generation
· Stewardship and Reporting
· Cross-Team Collaboration
· Compliance and Systems
About You
This is an exciting opportunity for someone with strong organisational and writing skills, an eye for detail, and a collaborative mindset. The role offers valuable experience across a range of fundraising disciplines, with scope to develop and learn within a growing, mission-driven charity.
You will have:
· Commitment to the mission of The Access Project and tackling educational inequality.
· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.
· Proven experience in fundraising and/or communications, such as donor engagement, campaign delivery, or content creation.
· Highly organised, with excellent attention to detail and the ability to manage multiple deadlines and workstreams.
· Strong written communication skills, with the ability to draft clear, compelling donor materials, newsletters, and other external communications.
· A collaborative team player who can build positive working relationships and prioritise effectively in a fast-paced environment
About the Organisation
The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox and Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day and 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator, Communications, Communications Assistant, Donor Engagement, Campaign Coordinator, Content Creator, Content, Digital Content.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Volunteering Support Partner
Fixed Term Contract (6 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office
Salary Range - £44,000 - £48,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Our vision for volunteering is equally big. Shaped by volunteers, together we will do whatever it takes to create an enabled, scaled and diverse volunteering community, who have the best experience and deliver the best impact for Macmillan.
This exciting new role sits within our Volunteering Support team and you will provide the core business partnering and project management for volunteering developments, involvement and delivery across Macmillan. You will be responsible for implementing a quality framework consistently for volunteering business elements that ensure compliance, support innovation and assure continuous improvement.
You will manage the Volunteer Involvement Framework to ensure the voice of volunteers is heard operationally and strategically across Macmillan and you will also provide expertise and support to teams responsible for innovating volunteer-led initiatives and ensure a consistent and high-quality approach.
About you
The successful candidate will demonstrate the following skills and experience:
- Working knowledge of volunteering best practice including legal, compliance and equality as well as emerging issues in all aspects of volunteering
- Good project management skills, delivering plans to achieve objectives and targets set
- Experience of working collaboratively and establishing positive working relationships, including with volunteers, and offering strategic insight to the organisation
- Excellent communication skills and the ability to speak persuasively at all levels.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Sunday 26th October 2025
Interview dates: 3rd and 4th November 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.
As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.
You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.
About You
You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.
You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.
We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.
Please see the Job Description below for more detail about this exciting role.
The detail
- Hours: 35 hours per week
- Contract: 12 months fixed-term contract
- Closing Date: 26th October 2025
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
- Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
- Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
- Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
- Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
- Work closely with Kenya’s implementation function to support strong project delivery and contract management.
- As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
- Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
- Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
- Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
- Build strong relationships across all departments of the organisation and with existing and new partners;
- Support the recruitment process/selection/appointment of fundraising staff across the department.
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
- Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
- Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
- Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
- Lead and coordinate proposal development, including budgeting, with programme teams and finance;
- Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
- Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
- Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
- Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
- Advise on the interpretation and application of donor rules, regulations, processes and procedures;
- Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
- Build, motivate and effectively collaborate with teams remotely;
- Conduct probationary reviews and annual performance management reviews for direct line management staff;
- Support the Chief Fundraising Officer to have oversight of the team budget lines;
- Work collaboratively with colleagues in the global fundraising team based in different geographical locations
- Contribute to overall departmental processes and initiatives;
- Act within the parameters set by the organisation on financial policies and procedures.
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
- Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
- Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
- Excellent verbal and written communication with fluency in English;
- Language skills in Swahili and German advantageous.
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
- Experience in Trusts & Foundation fundraising across international markets;
- Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
- Substantial experience cultivating and managing donor and stakeholder relationships;
- Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
- Strong technical proposal writing and budget skills;
- Strong ability to manage staff and influence team members remotely;
- Ability to manage and facilitate complex projects and processes;
- Experience working on the African continent with a deep knowledge of conservation and community development;
- Willingness to travel internationally as required;
- Willingness to be on call for donor enquiries out of hours.
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
- Knowledge of conservation finance including the biodiversity credit market;
- Personal network of contacts and relationships in T&Fs;
- Experience in developing complex institutional funding bids;
- Understanding of developments in alternative finance for conservation;
The client requests no contact from agencies or media sales.