Communication officer jobs in Birmingham, west midlands

We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.

You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:

• Securing grants and trusts funding
• Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us

In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.

Please visit the careers site for the full job description and person specification for the role.

Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)

Hours: 36 hours per week Location: Remote with regular travel across the UK

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: midnight on 22nd February 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Digital Officer

We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities.

Position: Digital Officer
Salary: £32,000 per annum
Location: Remote (UK) with quarterly travel to Cornwall for team meetings
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role sits within the Marketing and Communications team and plays a key part in delivering the organisation’s digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action.

Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms.

Key responsibilities include:

• Supporting delivery of the digital marketing strategy and KPIs
• Monitoring digital trends and identifying new opportunities
• Creating engaging content for social media, website, email and campaigns
• Producing visual assets and short form video content
• Leading on organic social media content and community management
• Supporting planning and content for paid digital campaigns
• Managing and updating website content using a CMS
• Supporting website optimisation including SEO, accessibility and user journeys
• Writing, building and scheduling email campaigns
• Creating marketing automations where appropriate
• Monitoring performance across digital channels and producing reports
• Making data led recommendations for improvement and testing new approaches

About You

You will be creative, analytical and passionate about digital communications.

You will have:

• Experience managing digital channels across social, web and email
• Experience creating content using tools such as Canva or similar
• Strong copywriting skills for different digital formats
• Experience using CMS platforms, particularly WordPress
• Experience using email marketing systems
• Confidence using analytics tools and interpreting performance data
• Strong communication skills and ability to work collaboratively
• Excellent time and task management skills
• A commitment to equity, diversity and inclusion
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

• Spanish language skills
• Experience working in environmental, climate or international development sectors

Benefits

• Flexible working with opportunities to work remotely and from the office
• Employee Assistance Programme with 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive, inclusive and values driven working culture

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact.

They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work.

Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer.  #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Project and Change Officer

We have an excellent opportunity for a Project and Change Officer to join the team in this remote working role.

Position: Project and Change Officer

Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month in Sidmouth, Devon)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £40,389 per annum 

Contract: Permanent

Closing Date: Thursday 26 February 2026. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As a Project and Change Officer you will support all aspects of the successful delivery of organisational transformational projects of change and to also be wholly responsible for managing the delivery of specific, smaller-scale projects, working with and influencing key stakeholders to deliver the required change capability.

You will be supporting all aspects of successful delivery of complex cross-organisational improvement or transformation projects, or other time specific work assignments as required, to defined time, cost and quality including:

· project and change planning and management;

· resource planning;

· communications planning;

· stakeholder engagement;

· proactive risk analysis, management and resolution;

· benefits realisation;

About You

You will have experience of managing small projects of change or supporting complex, cross-organisational projects of change to cost, quality and time and monitoring and evaluation of projects.

You will also have:

· A foundation knowledge of and/or training in project management methodology.

· A working knowledge of change management principles and best practice.

· Excellent organisation and planning skills, able to meet changing priorities and time frames.

· Able to demonstrate excellent verbal and written communication skills, including a high level of accuracy and attention to detail.

· Competent IT skills (proficient in Microsoft Office software).

· Demonstrable experience of partnership working with excellent interpersonal skills to successfully build strong working relationships and influence key stakeholders to achieve goals;

· Excellent time management skills and composure under pressure, with the ability to effectively determine priorities, ensuring delivery to agreed timelines, with flexibility to meet changing priorities and variable workloads.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Project, Change, Project Change, Project Manager, Monitoring, Evaluation, Impact, Project Officer, Change Officer, Project Change Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisationan

The International Prader-Willi Syndrome Organisation (IPWSO) is seeking a talented and motivated CEO who will deliver our organisational strategy which aims to improve the lives of all those affected by a rare genetically determined disorder called Prader-Willi syndrome (PWS). 

The role of CEO at IPWSO is both challenging and rewarding. You can help deliver change for people affected by PWS from across the globe by helping us build solidarity, promoting scientific reasoning and research, helping to foster new relationships, supporting our members, and striving for equality for everyone affected by the syndrome.

You will work alongside passionate volunteers and experts in PWS from across all continents and with a skilled and small staff team based in the UK. We are all dedicated to making a tangible difference!

For the full person specification and the JD, please refer to the attachment below.

#CEO #Chief Executive #Chief Executive Officer 

We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.

About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.

About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change

Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.

This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.

Closing date: Wednesday 11th February 2026

We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.

The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time. 

We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.

Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.

This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile. 

Key Responsibilities

Corporate Partner Recruitment

• With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets

• Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners

• Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence

• Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.

• Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables

• Identify opportunities for expansion in specific sectors or in relation to specific initiatives.

• Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations

• Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships

• Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering

• Research relevant events and conferences that Chapter One team could attend to network and/or speak

• Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date

Account Management

• Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.

• Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.

• Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.

• Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.

General

• Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team

• Conduct administrative duties as required to support the Business Development Manager

• Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of business development of Corporate Partnerships in a charity or B-2-B environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent

• Outstanding presentation skills, with the ability to excite and inspire an audience

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Excellent organisational skills and attention to detail

• An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses

• An understanding of social media platforms, particularly LinkedIn.

• Able to take personal accountability for own workload and for delivery of targets

• A ‘can do’ and flexible approach with an ability adapt to changing priorities

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.

You’ll be more successful in the role if you have:

• Experience of using social media to develop business relationships

• Experience of achieving annual sales targets

• A background in CSR or social value

Interview Dates

First Round: Week commencing 9th March

Second Round: Week commencing 16th March

The BE Support Trust is recruiting for a Fundraising Officer (Part Time).   We are seeking a strategic, motivated, and relationship-focused Fundraising Officer to help us diversify income and grow our fundraising activity.

What you will do

• Develop and deliver an annual fundraising plan aligned with strategic priorities.
• Research new funding streams and produce pipeline/KPI reports.
• Prepare high quality trust, foundation and grant applications.
• Build and manage corporate partnerships and sponsorship proposals.
• Lead fundraising elements of charity events and community activities.
• Support donor stewardship and maintain accurate CRM/Gift Aid records

What you will bring

• Demonstrable fundraising experience
• Excellent writing and bid/proposal development skills
• Strong relationship abilities
• Organisational confidence managing multiple deadlines

Why Join us

• A small supportive and committed team
• Meaningful work where you see the impact everyday
• Opportunity to shape fundraising in a growing charity
• Flexible working and part-time structure

Applications reviewed on a rolling basis.

Job Description

Job Title: Family Liaison Officer

Location: Remote working (Home based)

Salary: £28,000

Hours: Full time (35 hours per week)

About React:

React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.

The Job, in a few words:

Reporting directly to the Director, this role will support our small team working with React families and donors.  We encourage our staff to get involved with all aspects of our work and candidates must be literate, logical and have sympathy for the cause. Good writing skills are essential. To succeed in the role you must be a self-motivated team player who is happy to roll up their sleeves and get on with the job.

SUMMARY OF ROLE AND REQUIRED SKILLS:

Working directly with our families and donors you will be responsible for a variety of administrative tasks and must have:

• Ability to work on your own initiative

• Excellent communication and interpersonal skills

• Strong literacy skills are a must

• Good computer skills including Word, Excel and Outlook

• Flexible and pro-active approach

• To operate within the ethos and culture of React and promote our values

KEY RESPONSIBILITIES:

• To summarise family applications

• To liaise with families and healthcare professionals

• To make grant awards to React families and process payments

• To enter data on databases and maintain accurate records

• To assist with the preparation and writing of new fundraising applications

• To identify and research funding opportunities as requested

• Be a collaborative team-player who is willing to learn all aspects of React’s work

SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:

• Educated to degree level

• Excellent administrative and time management skills

• Intelligence, organisation and creativity

• Ideally at least two years work experience

The opportunity

We are seeking an experienced and values-led Chief Executive Officer (CEO) to lead East London Waterworks Park in this next phase of our development. This is a rare opportunity to shape the first paid executive leadership role in a pioneering environmental charity.

The CEO role is wide-ranging and dynamic, and will evolve as East London Waterworks Park grows. The CEO will provide strategic leadership to help realise our ambition to purchase the Thames Water depot site in East London, while strengthening our capacity to deliver community-led rewilding and nature-recovery projects across London in partnership with landowners, local authorities and other stakeholders.

An important aspect of the role will involve introducing a sustainable staffing model that complements and develops East London Waterworks Park’s existing volunteer ecosystem, and strengthens our culture, vision and values. The CEO will be supported in this work by long-standing volunteers at both trustee board and operational level, who believe in the benefits this organisational change will bring.

About East London Waterworks Park

East London Waterworks Park is a community-led charity working to reconnect people and nature. Starting from nature-first principles, and with inclusivity at the heart of everything we do, we work with communities to co-design spaces to unlock a chain of positive changes that culminate in the long-term transformation of people and place.

Our work includes:

• co-designing East London Waterworks Park with the East London community, working towards purchasing a 14-acre Thames Water depot in Waltham Forest and transforming it into a biodiverse urban park with free, accessible wild swimming and welcoming community spaces

• co-designing other nature-first spaces on disused or brownfield land in London, returning land to nature in collaboration with local communities to encourage long–term community stewardship

• hosting engagement, education, and empowerment activities that build skills, confidence and deeper connections to nature.

East London Waterworks Park is a sociocratic organisation, with a decentralised organisational structure and a transparent and collaborative approach to decision making. We have grown organically since 2019, responding flexibly to the challenges we have encountered but always committed to our core vision: creating a new kind of urban green and blue space: one that is ecologically rich, inclusive, and shaped by the people and wildlife who use it.

East London Waterworks Park is currently entirely run by volunteers but we recognise the need to transition to a more sustainable structure. We want to introduce paid employees to ensure we can deliver the exciting projects planned in 2026 and beyond, while retaining our strong community-led ethos.

More information

If this sounds exciting, please review the attached recruitment package.

Are you looking for an exciting and challenging role which will help to shape the future of a national charity working on a key social justice challenge?Are you excited to take on a role which will fuel the charity’s work with its service users, supporters and other key stakeholders? 

Are you an ambitious and enthusiastic early career partnerships, fundraising or account management professional who wants to use your talents to improve the lives of people across the UK?If so, then we’d love to hear from you. 

With a range of exciting partnerships and initiatives for you to work on with a values-led, energetic and determined team, The Hygiene Bank is excited to be find a new colleague to join us in our mission to alleviate hygiene poverty, and to work to end it for good. 

About The Hygiene Bank 

Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean.It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview. 

Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust. 

At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need. 

Read more about our work on our website, along with our Impact Report and research Hygiene Poverty 2024

About the role 

As our Partnership Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty.

Reporting into the Head of Brand and Corporate Partnerships, the Partnership Officer plays a pivotal role in the brand and corporate team and is responsible for supporting, stewarding, renewing, and growing our brand and corporate partners to meet our income targets and to source donated product for our service users. Our partners range from emerging brands to strategic corporate partners and reflect a combination of financial support, skills-based support, brand donations and volunteering.

The role is varied and requires outstanding relationship building and communication skills, strong time management, excellent written and verbal communication skills, meticulous record keeping and relationship management. You will be required to engage and influence a wide range of partner stakeholders, as well as collaborating across our teams to meet the needs of our partners.

If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you! 

Key Responsibilities 

Lunch & Learn facilitation 

• Coordinate and deliver engaging Lunch & Learn sessions for corporate and brand partners, both virtually and in person, speaking about hygiene poverty and the charity to engage potential partners

• Work with internal teams and volunteers to ensure sessions are informative, inspiring, and aligned with The Hygiene Bank’s values 

Track bookings, attendance, feedback, and outcomes to support reporting and improvement 

Corporate Volunteering Coordination 

• Manage corporate volunteering opportunities, including warehouse days, collection drives, and community-based activities 

• Liaise with corporate partners to understand capacity, expectations, and objectives 

• Coordinate logistics, schedules, and communications to ensure positive volunteer experiences 

• Work closely with regional and volunteer teams to match opportunities with partner needs 

Relationship Building & Account Management 

• Support with outreach and new partnership development 

• Build strong, long-term relationships with corporate partners through regular communication and engagement 

• Attend in person partner events

• Act as the day-to-day account manager for a portfolio of corporate partners 

• Ensure partners feel valued, informed, and connected to The Hygiene Bank’s impact 

• Identify opportunities to deepen partnerships through repeat engagement, volunteering, fundraising, or advocacy 

Administration, Reporting & Collaboration 

• Maintain accurate records of partner activity and engagement using Salesforce CRM system 

• Track partnership outcomes, impact metrics, and engagement levels 

• Support reporting for funders, partners, and internal stakeholders 

• Collaborate with fundraising, communications, and operations teams to ensure joined-up partnership delivery 

Person Specification 

Essential 

• Experience in partnerships, account management, fundraising, or corporate engagement 

• Strong relationship-building and communication skills 

• Experience coordinating events, sessions, or volunteering activities 

• Highly organised with excellent attention to detail 

• Ability to manage multiple partners and priorities simultaneously 

• Confident delivering presentations or facilitating sessions to groups 

• Passion for social impact and alignment with The Hygiene Bank’s mission 

Desirable 

• Experience working in the charity or not-for-profit sector 

• Experience delivering corporate Lunch & Learns or workplace engagement programmes 

• Familiarity with CRM systems and impact reporting 

Skills & Attributes 

• Friendly, professional, and confident communicator 

• Proactive and solution-focused 

• Strong time management and organisational skills 

• Collaborative team player 

• Comfortable working independently and using initiative 

What We Offer 

• The opportunity to make a tangible impact in tackling hygiene poverty 

• A supportive, mission-driven team culture 

• Flexible working arrangements 

• Training and development opportunities 

• All travel and expenses paid in line with our expenses policy

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 
 

The Hygiene Bank reserve the right to close this advertisement early if we receive a high volume of suitable applications

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters. 

Occasional travel to team meetings across the region.

Interviews will take place via Microsoft teams.

About the role 

Your main duties will include: 

• Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
• Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
• Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
• Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.

About you

The successful applicant will have: 

• Qualified or working towards CIPD
• Experienced in developing metrics and reports with data analysis ability
• Excellent working knowledge of Excel, Word and Outlook
• Experienced in supporting managers with ER cases

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Executive Assistant (CEO and Board of Trustees)

We are seeking an experienced Executive Assistant to provide high level administrative and governance support to a Chief Executive and Board of Trustees within an international charity.

Position: Executive Assistant (CEO and Board of Trustees)
Salary: Circa £50,000 per annum, dependent on experience
Location: Home based, UK
Hours: Full time
Contract: Permanent
Closing Date: 21 February 2026

About the Role

This is a senior Executive Assistant role supporting the Chief Executive and Board of Trustees within a small central team working across multiple countries. The role combines complex diary management, international travel coordination and formal governance administration. It is fast paced and requires strong judgement, discretion and the ability to manage competing priorities.

Key responsibilities include:

• Managing complex diaries across multiple time zones
• Monitoring and managing inboxes and drafting correspondence
• Arranging domestic and international travel, including flights, accommodation, visas and itineraries
• Preparing documents for signature, including legal, financial and donor related paperwork
• Providing briefings on priorities and upcoming commitments
• Coordinating Board and sub committee meetings, including scheduling, logistics and papers
• Supporting minute taking where appropriate
• Managing trustee travel, expenses and records
• Supporting statutory and regulatory filings
• Liaising with senior colleagues to coordinate meetings and communications
• Managing shared inboxes and directing incoming enquiries
• Supporting internal and external events such as AGMs and leadership meetings
• Handling confidential information with professionalism and discretion

About You

You will be an experienced Executive Assistant who is comfortable working at senior level and supporting governance processes in a complex organisation.

You will be able to demonstrate:

• Significant experience supporting senior executives, ideally at CEO or Board level
• Experience of governance or Board administration
• Strong organisational and time management skills
• Experience coordinating international travel and logistics
• Excellent written and verbal communication skills
• High attention to detail and ability to anticipate needs
• Confidence using Microsoft 365 and digital filing systems
• Ability to work independently and manage multiple priorities
• Professional judgement, confidentiality and discretion

Desirable:

• Experience working with high profile or culturally diverse individuals
• Interest in cultural heritage or international development

About the Organisation

The organisation works internationally to support artisan communities and protect cultural heritage. It operates across multiple countries and delivers programmes in complex environments. A small UK based central team supports leadership and global operations.

Other roles you may have experience of could include: Senior Executive Assistant, Personal Assistant, Chief Executive Assistant, Governance Officer, Board Secretary, Senior Administrator

This role is home based in the UK and applicants must have the right to work in the UK. The organisation is unable to sponsor work visas.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed Term Contract until July 2027

About the role

As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Creative approach to solving problems
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd February 2026 at 23:59

Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094