Communications and digital media officer jobs

Farm Africa is seeking a dynamic and dedicated Digital Communications Officer. This is an exciting opportunity to make your mark in a fast-moving organisation. Farm Africa is an international NGO focused on promoting sustainable agricultural practices, strengthening markets and protecting the environment in rural Africa.

We want to raise Farm Africa’s profile and are looking for someone eager to help us build our online reach and engagement.

You will be a passionate communicator, able to bring Farm Africa’s work to life for a wide range of stakeholders in the UK and Africa. You will take responsibility for implementing and evaluating digital marketing campaigns; producing video, website and social media content; and amplifying our online engagement by working in partnership with ambassadors and influencers.

If this sounds like the challenge you would relish, we want to hear from you.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role:

We’re looking for a motivated and creative Marketing & Communications Officer to join Kinship’s Marketing Team. In this hands-on role, you’ll help deliver integrated marketing campaigns and content that engages kinship carers, referral partners, and wider audiences across England and Wales. 

This role is hybrid with frequent (minimum of 1 day per week) travel and work in our London Office, Or fully office-based (Vauxhall)

What you'll be doing:

You’ll be responsible for creating high-quality, audience-focused content across digital and offline channels, supporting social media and email marketing, managing marketing collateral, and ensuring all communications reflect Kinship’s brand and values. This is a fantastic opportunity for an organised, proactive marketeer to contribute to a growing team, help raise awareness of Kinship’s services, and make a real difference for kinship carers and families.

Key responsibilities:

• Support the planning and delivery of cross-channel marketing and communications campaigns and activity, specifically including tactical plans to promote Kinship’s DfE funded training and support service as well as promoting Kinship’s holistic support offer including peer support and online advice. 

• Plan and create clear, engaging, high-quality and audience-focused content – both written and multimedia (graphics, video, audio) using tools such as Canva or Adobe Express for a variety of channels - including website, social media, newsletters etc.

• Take the lead on day-to-day community engagement with followers across all social channels (paid and organic) using in-house guide to help direct to support where relevant and flagging issues of concern as appropriate. 

• Manage the inventory of Kinship’s marketing collateral, checking when stock is low and reordering where required.

• Ensure all content is in line with the charity’s brand, tone of voice, and accessibility standards. 

• Deliver regular monitoring on performance by tracking key metrics across digital channels (email marketing and social media) and feed into monthly reports. 

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

Knowledge, abilities, skills and experience: 

• Demonstrable marketing experience in an in-house or agency role. 

• Experience using digital marketing tools, including email marketing systems; design software, including Canva; social media platforms and photo and video editing software. 
• Experience using a Contact Management System, such as Salesforce. 
• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. 
• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. 
• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice. 
• Passionate about marketing and interested in different marketing approaches 
• Collaborative and enjoy working across a number of teams. 
• Flexible and willing to provide some out-of-hours cover and travel for work occasionally.

About you

Are you passionate about educational opportunities for young people, especially those living in Inner London?

Do you have the communications skills and experience to manage our communications and help us grow our reach? 

Would you thrive working as part of a small, creative and dynamic team that is committed to being inclusive, innovative, optimistic and approachable? 

If so, then you might be the right person to come and join The Portal Trust as we start the implementation of a new five-year strategy which will ensure that our work meets the ever-changing needs of young people in inner London. 

About the Portal Trust

Our mission is to support educational opportunities for young people. We make grants to charities, schools and other organisations to enable them to help young people to fulfil their potential. Over the last six years we have given away around £34 million, creating a lasting impact on the lives of thousands of young people. Our new strategy will enable us to do even more. 

You can find out more by looking at our Impact Report (on the Trust's website, under About us -> Publications) which will give you an idea of the kinds of activities and work we support. 

About the role

As we embark on this exciting new phase, this role offers the opportunity to refine and implement our Communications Plan, which aims to enhance our visibility, influence and engagement with key audiences. 

The Communication Officer will create lively, meaningful content for a range of communications tools and will work on our growing reach. They will build strong relationships with a range of people and organisations, including our grantee organisations. 

They will also champion our key messaging, brand and style guidelines, ensuring we always speak consistently and purposefully. 

If this sounds like a role you’d thrive in, and work you can feel passionate about, then please find out more by looking at the Candidate Information Pack (click on Apply then download from the link).

Coin Street Community Builders have an exciting opportunity for a Communication & Fundraising Coordinator to join our Communications team.

About the Communications & Fundraising Coordinator role 

Our Communications and Engagement team promotes our vibrant neighbourhood and the impact of our work across South Bank, and supports fundraising through storytelling, engagement, and campaigns that inspire support. The Communications and Fundraising Co-ordinator will provide support to the communications team by creating engaging content for a range of audiences both internally and externally and supporting our fundraising campaigns and projects.

As our new Communications & Fundraising Coordinator, you will 

• Support communications, marketing, and fundraising plans to boost awareness and engagement in Coin Street’s work campaigns. 

• Build positive relationships with stakeholders and the public through engaging content (e.g. newsletters, social media, web, and print). 

• Assist with design and production of creative materials (e.g. posters, flyers, and booklets). 

• Help with fundraising and partnerships by researching opportunities, preparing applications, maintaining records, and providing admin support.

• Contribute to planning and promoting fundraising and volunteering initiatives, creating content and strengthening relationships.

To be successful you will need to demonstrate the following 

• Experience in marketing, communications, PR, fundraising, or bid writing. 

• Strong copywriting and content creation skills, including social media. 

• Knowledge of social media platforms, experience in fundraising or charity income generation, and skills in design or video editing using tools like Canva, InDesign, or similar are desirable but not essential. 

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change.  

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract   

Fixed term (6 months), Full time (35 hours per week) 

Salary   

£30,000 per annum 

Extras 

• Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff. 

• 8% contributory pension scheme (5% employer contribution and 3% employee contribution). 

• Health and wellbeing support, including online mental health therapy sessions.   

• Free gym membership at Colombo, annual flu jabs. 

• Commitment to training and development. 

To Apply   

We welcome applications from individuals of all backgrounds and experiences, including those looking to take the next step in their career or explore a new direction.

Closing Date   

Please submit your application by midnight on Sunday, 26 October 2025. Please note that incomplete applications will not be considered.

Successful candidates will be required to undertake a Standard DBS check.   

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Easneye site at Ware, Hertfordshire (hybrid working would be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary  

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.

Details:

Salary: £33,500 per annum.

Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 20 October 2025

Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

As our Membership Communications Officer, you’ll play a vital role in engaging with the people who work in Hospice UK’s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK’s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content.

Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you’ll:

• Create and deliver compelling content across web, email and social media channels.
• Source and produce stories that showcase the incredible work of our members.
• Plan, research and build web pages, and manage social media activity.
• Analyse engagement data to provide insights and continuously improve our communications.

A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector.

About you

Are you a creative communicator who loves making content shine? You’ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you’ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content.

It’s a bonus if you’re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Camara (her contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

How to Apply:

To apply for this role, please send us the following documents by 9am on Monday 20 October 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 20 October 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

We are recruiting for a

Head of Fundraising and Communications

Part-time (22.2 hours per week)

Canterbury

Hybrid working arrangement available

Permanent Contract

to join the bemix team.

We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.

As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.

At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.

Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.

As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.

Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager. 

Start Date: As soon as the safer recruitment process allows. 

Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.

Duration: Permanent Contract

Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)

We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.

If you have…

• A proven experience of fundraising and/or communications work in a values-led organisation.

• A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.

• Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective

• The ability to produce engaging, accessible communications and marketing materials.

• Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.

...we’d love to hear from you!

To apply, please download a copy of the Job Pack and fill out our online application form on our website.               

Closing date for applications: Midnight, Monday, 3rd November 2025. 

Interviews will take place between the 10th and 12th November 2025.

We will contact everyone by the end of the day on: Wednesday, 5th November 2025.

No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.

We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.

Wildlife & Countryside Link is a coalition of 90 nature charities. We are looking for someone with creativity, wit and a great eye for detail to support our social media and communications.

Anti-environmental voices are growing louder, but we need our call for environmental action to reach the public and policymakers more clearly than ever. Do you have the great writing, excellent people skills and digital know-how to help us swing the balance and make sure nature cuts through?

You would be joining a small, dynamic Link team, working with partners from across the nature charity sector and beyond. You would play a central role in developing and growing Link’s own public digital voice and in coordinating and empowering our members in their own communications. Please do apply if you would like to be at the forefront of nature-campaigning in the UK.

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025. Interviews will take place w/c the 10th November 2025.

Communications Officer

This role involves producing and editing clear, accurate, and engaging content across diocesan platforms, both online and offline, to share the Church’s story and highlight its role in society. The postholder will support the Head of Communications in managing the diocese’s digital and print presence, overseeing website and social media content, and contributing to fundraising campaigns.

Principal Duties and Responsibilities
The Communications Officer will attend a wide range of diocesan events, creating compelling content for websites and social channels to strengthen the Church’s profile. The Communications Officer collaborate with diocesan teams and partners to draft and distribute press releases and advise colleagues on effective use of social media. Regular tasks will include managing website updates, drafting and reviewing parish communications, and preparing copy for fundraising bids, Planned Giving Drives, and Capital Appeals.

Consistency of branding and visual identity across all materials is key, and the Communications Officer will work closely with other departments to maintain this standard. They will also support the Head of Communications with broader team activities, including production of the annual Diocesan Directory and contributions to the National Directory. The role requires flexibility to respond to emerging needs, as well as commitment to ongoing professional development in areas such as fundraising and impact reporting.

Essential Knowledge, Skills, and Experience
The Communications Team is small and highly responsive, requiring flexibility and teamwork. Candidates should hold a degree or equivalent and have at least three years’ experience in communications.

• Strong writing, editing, and proofing skills are essential.
• Experience of digital and print campaigns.
• Applicants must be able to manage multiple priorities, collaborate effectively, and influence without authority.
• Photography skills are desirable, and training will be provided.
• The role requires travel across the Diocese, evening and weekend work (with TOIL), and a driving licence Candidates need not be Catholic but must support the Church’s aims and mission.

Help keep our community buzzing!

This is an exciting opportunity to join the team at our thriving and busy synagogue, where communications sits at the heart of everything we do. We’re looking for a creative and proactive Communications Officer – connecting people, sharing stories, and encouraging engagement across our wide range of activities.

Some of your work will be routine: weekly newsletters, managing our website and social media, and keeping our members informed. Other parts will be more strategic – finding fresh ways to engage our diverse community, including promoting our kindergarten and flagship events.

You’ll have some experience in a communications role – perhaps in a charity, community or faith-based organisation. You’ll know how to take lots of information and shape it into clear, exciting messages. That means writing great copy, editing text from others, and using tools like Canva to create eye-catching visuals.

It would be great if you are confident in managing websites and creating engaging content across platforms, or keen to learn.

If this sounds like you, please get in touch.

Dear Applicant, 

The opportunity

Are you a communications professional who can story tell, reach new audiences and help us with our vision where everyone with a neurological condition lives better, longer? If you are looking to make a difference, use your digital and storytelling skills in an exciting role, and work with a small dedicated and talented team – this might be the next role for you. 

We are looking for a talented and experienced communications professional to help us build on our communications effort. The main aim of our communications work is to support our fundraising drive. The focus of the role is twofold: boosting supporter loyalty by helping supporters to feel like they are enabling cutting edge neurological research; building understanding and engagement with the wider public to drive consideration to support us. 

We enjoy a solid base of support with c26,000 engaged individuals across a range of audience segments including cash donors (c4,000), regular givers (c4,000), events and community (c3,000), patients and our wider non-donor community (c16,000). Our primary mass communications channels are our website, Facebook, Instagram and via email. 

We are looking to put renewed energy behind our communications work and seeking to maximise our digital engagement. This includes both promoting fundraising opportunities and using social channels as a means of interacting with, and taking queries from, supporters and the wider public. 

Our work in fundraising is designed to maximise funds needed for research to help the one in six of us that has a neurological condition. 

Why join us? 

We are looking for someone who is ready for a challenge that can really make a difference. 

We are a small organisation, but we make a big impact. This is a role that we know can help the charity accelerate its efforts to reach its goals. Use your storytelling skills to connect the science we research with the people directly affected by neurological conditions, so current and new supporters understand the impact the charity makes. If you are eager to make a real impact by expanding our reach and fundraising, then this role is perfect for someone wanting the next exciting step in their career. 

We are heading in the final year of our current strategic period (2023-2026). We have a fresh strategy for 2027-2030 that builds on the existing learning and success we have had over the last three years. This has been developed with growth in mind. We are scaling up some of our fundraising activities following successful tests. We have a lean and dedicated team that are very focussed on maximising income and ensuring a rewarding experience for all supporters. This role is a key part of that approach.

We are aiming to optimise all our digital communications to make a meaningful connection with all our current audiences and the wider public. This means creating regular, interesting content that stands out in a crowded market and motivates people to want to support us. The primary aim of our communications work is to inspire people to either give donations or raise money on our behalf. 

We are looking for someone to build up and maintain our library of inspiring stories – including written format, film and images - to showcase impact, share people’s experiences and inspire others to tell their own story and/or support our work.

The role requires an individual who is proactive, happy to get “hands on” and is keen to use their communications skills to support our fundraising effort. 

If successful in securing this role, you will find yourself in a small but dynamic environment with a flat structure where decisions are taken quickly. We have a positive organisational culture with a close-knit team that work harmoniously together. The role reports to the Head of Fundraising (currently being covered by a trusted interim with lots of fundraising and comms experience). 

I use my role as CEO to champion fundraising and communications and ensure that we maintain our current focus on building our strengths and ensuring that supporters feel valued and recognised. 

This is an exciting role, and a fantastic opportunity for someone to accelerate their career and support our growth. I look forward to hearing from you. 

To apply, please submit your CV and a cover letter of no more than one page stating why you would like to work for Brain Research UK and why you believe you are well suited to the role. 

Caroline Blakely 

CEO 

Are you a creative communications professional who wants to use your skills to make a real difference?
At Self Injury Support, we’re on a mission to change the conversation around self-harm. We’re the leading UK charity dedicated to improving the lives of people affected by self-harm and those who care for them: reducing stigma, increasing understanding, and opening up new avenues for compassionate support.

This is a unique opportunity to take the lead on shaping how we share our story with the world. As our Communications Manager, you’ll play a central role in launching our exciting new rebrand and website, building powerful campaigns, and making sure our messaging reaches the people who need it most.

What you’ll be doing

• Driving the successful launch and embedding of our rebrand and website.
• Developing and delivering our communications strategy across digital, media and campaigns.
• Growing awareness of our mission, services, and impact from beneficiaries to funders and national audiences.
• Creating compelling content and campaigns that inspire action, support and understanding.
• Leading on press and media engagement, building positive relationships and amplifying the voices of people with lived experience.
• Using data and insights to shape communications and demonstrate impact.

What we’re looking for

We’d love to hear from you if you are:

• A confident communicator, with a track record in communications, campaigns, or PR.
• Skilled at balancing strategy with hands-on delivery, happy to plan big and also get stuck into the details.
• Creative and innovative, always looking for new ways to reach and engage audiences.
• Experienced in managing websites, social media and digital content.
• Passionate about making a real difference in complex social and mental health issues.

Why join us?

• Be part of a bold new chapter as we launch our rebrand and digital presence.
• Work in a supportive, values-driven team that puts lived experience at the heart of what we do.
• Hybrid and flexible working options, with a base in our Bristol office.
• The chance to see the real impact of your work in changing lives and reducing stigma.

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

About The Role 

The Communications Officer will play a critical role in contributing to and delivering The Phoenix Way’s communications

objectives. They will increase public awareness of the challenges faced by Black and Global Majority communities,

highlight the work of our partners, and influence wider change in the funding sector.

This is a dynamic and varied role, requiring a strategic thinker with excellent storytelling, advocacy, and stakeholder

engagement skills.

Main duties and responsibilities 

Increase Public Awareness

• Develop and implement a communications strategy that frames the lived experiences of racial inequality through

compelling data, case studies, and human stories.

• Commission and manage research and data-gathering projects (e.g. £10k budget for Equity in Philanthropy report).

• Produce and disseminate research findings in accessible, engaging formats (reports, infographics, videos, blogs, press

releases).

• Deliver and oversee a coordinated social media plan across platforms (Instagram, LinkedIn, X, WhatsApp).

• Lead the press and media strategy, building relationships with journalists, particularly in Black, Asian, third sector, and

mainstream outlets.

Foster Engagement

• Review, update, and embed TPW’s key messaging framework across all channels.

• Work collaboratively with regional teams, partners, and stakeholders to ensure consistent and inclusive messaging.

• Engage and mobilise stakeholders including community organisations, funders, policymakers, and the general public.

• Promote and amplify the work of TPW’s funded partners.

Influence Grant-Making Practices

• Develop and execute advocacy strategies targeting policymakers, government bodies, and philanthropic institutions.

• Create and distribute a Digital Advocacy Toolkit (social media templates, campaign messaging, email campaigns,

petitions).

• Publish and amplify policy briefs, research reports, and case studies to influence systemic change.

• Secure local, regional, and national media coverage to raise awareness of inequities in grant-making.

Empower Marginalised Communities

• Promote TPW’s capacity-building programmes (Community Connect, training, resources, and toolkits).

• Collaborate with partners to co-create resources that help community organisations strengthen governance, visibility,

and fundraising confidence.

• Signpost community groups to external funding opportunities and wider resources.

• Develop creative, inspiring content that educates, informs, and motivates action.

Amplify Impact

• Develop and deliver TPW’s Social Impact Reporting Framework.

• Collect, analyse, and share data on TPW’s impact and funders’ progress toward equitable grant-making.

• Create powerful storytelling content showcasing success stories, lessons learned, and examples of best practice.

• Inspire and engage stakeholders with the Phoenix Way model to foster innovation and collaboration.

General 

• To attend and participate in internal and external meetings including London, South and East regions and Ubele

meetings and meetings with key stakeholders.

• To attend relevant training to fulfil the requirements of the job. 

• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities

of the post. 

• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work.

• Also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with

the organisations GDPR and Safeguarding requirements. 

Person Specification

Essential:

• Proven experience in communications, PR, or campaigns, ideally within the charity, community, or social justice

sectors.

• Strong understanding of issues affecting Black and Global Majority communities in the UK.

• Excellent written and verbal communication skills, with the ability to craft compelling narratives across multiple

platforms.

• Experience managing social media, press engagement, and digital campaigns.

• Ability to translate complex data and research into accessible, impactful content.

• Track record of stakeholder engagement, partnership working, and coalition-building.

• Creative and strategic thinker with the ability to manage multiple priorities and deadlines.

Desirable:

• Experience in advocacy, influencing, or policy communications.

• Familiarity with the UK philanthropy and grant-making landscape.

• Skills in digital design, video, or multimedia content creation.

• Experience working with community-led organisations.

We can offer:

The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes

collaboration, team wellbeing, respect, and professional development.

Salary

£37,000-£40,000 full time, gross per annum

Weekly hours

37.5 hours per week.

Pension

After successful completion of probation, employees are auto enrolled on the Ubele workplace

pension scheme dependant on eligibility.

Holidays

20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.

Flexible Working Location

We are open to applications from candidates across the UK that are willing to travel regularly to our London office

based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays

being the anchor day where all staff should attend the office.

Learning

Ubele encourages professional development as a part of our culture and values. Ubele provides,

opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual

retreat, local and international courses, learning sessions and social events.

Support

Access to Bright Wellbeing 24hr advice line and counselling service.

Access to Health Assured App

Access to Bright Safe Health & Safety management software and a variety of training courses.