Communications And Operations Officer Jobs
This role is an exciting opportunity to help realise Tusk’s further growth potential, by implementing and continuing to evolve Tusk’s communications strategy and managing all of Tusk’s communications, from print and digital communications, to engagement with the press and other media. The communications strategy covers Tusk’s operations and fundraising in the UK, US, and across Africa.
The successful candidate will come to the position with a proven track record in marketing and communications, preferably with a good understanding of African wildlife conservation issues and / or working in a charity environment.
The role will be based out of Tusk’s headquarters in Gillingham, Dorset, with the potential for some working from home, as well as travel to London and potentially elsewhere on occasion.
DUTIES & RESPONSIBILITIES
Communications Strategy
- Develop, implement, review and evaluate Tusk’s communications strategy, working with the senior leadership team, and the Head of Digital, as well as external PR agencies.
- Implement the narrative elements of Tusk’s brand positioning, style and tone of voice, working with the Design and Brand Manager (who manages the visual elements).
- Working with the management team, determine the key issues on which Tusk can have greatest impact (complementing and supporting the role that its Royal Patron can also play) and tailor communications accordingly.
- In conjunction with the fundraising team, develop strategies to enhance communications with Tusk’s different target groups, especially high-net worth individuals, decision-makers, and the public.
- Work with the Tusk team to develop, manage, deliver and evaluate integrated communications campaigns to raise awareness of the threats facing African wildlife, and help secure funds to tackle them.
- Work with the Tusk team to amplify the voices of our project partners, working with African media in particular.
- Plan, execute and evaluate the press and communication needs for major fundraising events, coordinating work with PR agencies as required.
- Line manage the Communications and Content Assistant.
Press and Media Management
- Manage Tusk’s engagement with the press and media to secure greater coverage, coordinating activities with external PR agencies as required.
- Develop relationships with journalists so that Tusk is approached as the leading authority on key conservation-related issues.
- Prepare and disseminate press releases.
- Secure interviews for the CEO and other spokespeople, particularly around key campaigns and events.
- Develop effective platforms from which Tusk’s Royal Patron and other patrons can deliver messages in support of the communications strategy.
Supporter Communications
- Coordinate the production of and edit Tusk’s bi-annual newsletters, annual Tusk Talk magazine, and all other printed marketing collateral, including for events.
- Support the digital team on the development of the Tusk website, writing and uploading regular news posts.
- Manage the Communications and Content Assistant for the implementation of Tusk’s social media strategy and the sending of regular e-shots to Tusk’s e-newsletter subscribers in both the UK and US.
- Support the development of promotional films and podcasts on Tusk’s work.
EXPERIENCE AND SKILLS
Essential:
- A proven track record (minimum 5 years) in developing and delivering communications strategies
- An understanding of working in Africa
- Excellent understanding of media and their needs
- Outstanding writing and editorial skills
- Excellent verbal communications skills
- Ability to work as part of a team and build excellent working relationships internally and externally
- Good organisation, time management and ability to focus on a specific task (as well as multi-tasking)
- Eligibility to work in the UK
Desirable:
- Experience of managing social media strategies
- A good understanding of African wildlife conservation issues.
- Experience of marketing and communications for a charity
The client requests no contact from agencies or media sales.
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Award winning, registered charity Future Living Hertford is seeking an Operational Chief Executive Officer. This vacancy has arisen as a result of the planned retirement of the current post-holder who founded the charity and has overseen the evolution, continued growth and huge success of the Charity for the last 10 years.
We are a well-established, forward-thinking organisation propelled by innovation, passion and flexibility. Our success stems from our ability to adapt to the evolving needs of our vulnerable clients and local communities. The charity is strongly supported by a committed and fully engaged Board of Trustees.
Working to a three-year plan that is always ambitious and stretching and supporting a highly skilled and committed staff team across Hertfordshire, this is a rare opportunity to lead a very exciting organisation into its next phase of development.
We are seeking to appoint an individual that puts community and delivering quality services at the heart of everything they do in line with our values of, Respect, Integrity, Safety and Community and possesses vision to take the charity to its full potential.
We are a Charity with a difference, we don’t have one mission, we support our clients and community in varied and innovative ways with programmes they participate in developing and delivering. We support them in leading self directed and flourishing lives. We are seeking an inspirational leader who is entrepreneurial and creative.
The qualities that we are seeking in applicants for this role are:
●Client/Volunteer focus
●Hands-on
●Involved
●Inspirational
●Flexible
●Motivational
●Appetite for growth
●Leadership
●Integrity
Chief Executive Officer
●Hours of work: 37 Hours per week plus occasional evening events
●Salary: £50,000 - £60,000 per annum (plus 5% employer pension contribution) dependent upon qualifications and experience.
●Holiday: 25 days plus 8 public and bank holidays.
●Location:Vale House, 43 Cowbridge Hertford, SG14 1PN with the ability to travel throughout Hertfordshire when required,
●Responsible to: Future Living Hertford Chair of Board of Trustees
The qualities that we are seeking in applicants for this role are:
Community focus – the successful candidate could be someone from within the locality, someone who had a proven track record of delivering for a community in a meaningful way or indeed someone from another sector with transferable skills and a demonstrable desire to support communities in need. They could be connected to the community with an established network or alternatively may have proven skills in networking and building effective working relationships quickly.
Hands-on – we are a medium-sized charity and the candidate must be willing and able to be involved at all levels from operational to executive.
Involved – the candidate will be closely engaged with the Charity’s entire operation, and with local stakeholders and community leaders.
Flexible – the candidate must be able to thrive and lead within an environment of changing focus and priorities and a level of unpredictability.
Motivation – we are looking for a candidate who wants to commit to a medium to long-term career in a Chief Executive Officer role and continue to grow and evolve the organisation.
Innovation and an appetite for growth – the candidate must have an appetite to continually seek development and growth opportunities, whether through securing funding locally or nationally, social enterprise or through partnership working.
Leadership – the candidate will have highly developed leadership skills to be able to connect with our staff team and support them to deliver through their teams utilising training, development, support and if needed robust performance management measures to ensure service aims and objectives are met to the required standard and quality.
If you are looking for your next opportunity working with an award winning and highly respected organisation that is seeking continued success, growth and development then please submit your CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly, organised individual to join our small team as the Operations Officer. You will help underpin the work of Music as Therapy International, a charity which inspires, guides and champions the use of music to strengthen care around the world.
Working closely with the charity’s existing team, responsibilities will include:Project Administration, External comms, Financial Administration, Fundraising, Governance, and Team Administration.
Our Operations Officer will need to be a positive and pro-active team player, who is systematic in their approach to administration, and gives strong attention to detail. We’re looking for an excellent communicator (in written and spoken English) given the part they will play in our use of External Comms. They will have charitable mindset and a real interest in the impact of our work. Strong numeracy skills are also integral to this role.
It is a broad role with plenty of opportunities for agency, and scope to progress and specialise with experience. It would suit someone keen to immerse themselves in all aspects of working with a small charity, whether at the start of their career or following experience acquired in other sectors.
The role is office-based (at the Oval, SW9) and may be undertaken within a 4 or 5 day/week contract (negotiable).
Closing date for applications: 11th April 2024 We are working towards appointing to this role as soon as possible and so interviews will take place as applications are received.
If you have any questions prior to applying, please get in touch.
Please submit your CV and a Covering Letter answering the following two questions (max. 200-300 words per question):
1) What attracted you to the Operations Officer role at Music as Therapy International?
2) What do you think you would bring to the role, that might be different from other people?
The client requests no contact from agencies or media sales.
Are you passionate about tackling climate change and supporting the development and growth of a dynamic organisation? Do you want to use your experiences of operations to support a mission driven team? Then you could be UK100’s new Operations Officer.
The role will help coordinate and manage collaboration across the entire organisation and between teams at UK100. The Operations Officer will manage the office space, plan team events, support staff onboarding and recruitment, and drive HR and internal policies and procedures such as DEI, Ways of Working with various systems, IT security and GDPR. They will drive the development and delivery of UK100’s operations, supporting the Chief Operating Officer, and progressing the improvement of UK100's internal systems and processes. It will involve developing UK100’s CRM system and supporting team members' use of the CRM and the management and administration of our Finance and budget systems.
Equity, Diversity and Inclusion: UK100 is actively taking steps towards developing new opportunities for people from an array of backgrounds, ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. UK100 values the voices of each of its employees in order to progress in a collaborative, innovative and well balanced way. The postholder will be expected to echo and support this. This can be found on the UK100 website here.
Key responsibilities:
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Maintaining UK100’s Customer Relationship Management system, including making updates that change front end form and function, coordinating with the service provider for training and updates and supporting UK100 staff in using the CRM.
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HR processes including supporting recruitment, staff onboarding, and off-boarding. Maintaining a HR Calendar and staff policies, and monitoring and reporting across various HR areas.
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Working with the finance team to track all of UK100 payments and expenses. Including maintenance and oversight of UK100 payments and support with UK100 grant budget tracking. Supporting the annual Financial Audit where necessary.
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Managing relationships with 3rd party suppliers, ensuring efficient payments and working with the bookkeeper on invoicing. Reviewing overhead contracts ensuring best value for money.
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Providing support for UK100’s Business Supporter Network including drafting contracts, updating BSN opportunities in the CRM and taking minutes from BSN meetings.
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Support UK100’s management of IT systems including for example Drive folder management, group email accounts, administration of G-Suite, Zoom and Monday and security settings and good practice.
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Developing and improving UK100 policy and procedure documents and owning and maintaining key organisational documents. Developing working processes with the team, for example on internal communications and ways of working.
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Office management and coordination with our workspace provider. Managing UK100 equipment and the UK100 fixed asset register.
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We are a small team. Ad hoc duties will thus arise, and every team member is expected to support the team efforts.
Place in organisational structure:
The post holder will report to the Chief Operating Officer, and be part of the Operations Team.
Key Relationships:
Internal: All team members
External: CRM provider
Office / workspace managers
IT service providers, administrators, and support
Benefits:
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Competitive salary
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25 days annual leave (plus statutory bank holidays)
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An additional 3 days paid leave over Christmas period
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An additional 2 days of paid leave per year to volunteer
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Subsidised gym membership
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Enhanced pension offering & access to professional pension advice
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Competitive Parental Leave policies
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Opportunity to request a Sabbatical after 1 year of service
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Company MacBook Air
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Work from home allowance
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UK100 supports flexible working arrangements
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Mental Health first aider
Special Note: This job description does not form part of the employment contract but indicates how that contract should be performed. The job description may be subject to amendment in the light of experience and consultation with the post holder.
Applicants must have the right to work in the UK.
Person Specification
Criteria
Knowledge
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Understanding of relevant organisational best practice and the systems and processes that support it
Experience
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Using G-Suite / Office applications and Zoom
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Using and developing a database / CRM
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Able to develop and maintain effective relationships
Skills and abilities
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Strong attention to detail
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Excellent communication skills and email manner
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Effective project management skills
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Strong digital literacy, experience with G Suite, Zoom and Excel preferable
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Being able to perform tasks efficiently under pressure
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Solution oriented, and proactive problem solver
Other
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Committed to the vision of UK100, with a motivated, can-do attitude
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job title: Communications Officer
Reporting to: Communications Manager
Terms: Permanent contract, 25 days holiday
(exc. Bank Holidays), 5% pension contribution.
Place of work: Our central office (Bristol) with some hybrid working optional; regular visits to our warehouses
About FareShare South West
FareShare South West is the region’s largest food redistribution charity. We take good-to-eat surplus food that would otherwise go to waste, and share it with over 400 charities, schools and community hubs across the south west, joining the dots between food waste and hunger and transforming an environmental problem into social good.
Purpose of role
We’re restructuring our Fundraising and Communications team to increase our capacity to communicate engaging stories about the breadth of our work.
In this creative role, you will plan, create and deliver print and digital marketing content to support this important work, ensuring potential supporters (including volunteers, fundraisers, food suppliers and key local stakeholders) know about our social and environmental impact.
The pay scale for this role reflects that we're open to applications from experienced communications professionals, and also those looking to move into the sector who have transferable skills. Please note: the salary range for this post has been amended since it was first advertised.
Job description
• Work with the Communications Manager to develop and deliver an annual comms schedule, including proactively sourcing case studies and testimonials with video, photography and written content
• Work with the Communications Manager to develop and implement a social media plan with metrics for monitoring and evaluation
• Create and share engaging content across all our social channels (Instagram, Facebook, LinkedIn, X) to meet objectives
• Launch TikTok as a new content platform
• Design print materials including posters and leaflets
• Keep the website up to date
• Support the Communications Manager with the circulation and promotion of press releases and management of press database, comms crisis plan and FAQs
• Assist with the delivery of internal communications
• Regularly review and refresh our bank of testimonials and statistics, managing permissions for content
• Work closely with the fundraising team to creating compelling appeals content to generate income
• Act as an ambassador for our charity, sharing our values and engaging with the public
• Work collaboratively with staff teams (Food Sourcing, Volunteering, Membership, Fundraising, Employability and warehouse teams in Bristol and Plymouth) to ascertain and fulfil their comms needs
• Work collaboratively with young people on our FareChance employability programme, supporting them to learn new professional skills and developing an exciting new youth-led, inclusive aspect of our comms
• Support student interns, volunteers and warehouse-based comms leads with comms projects
• Proactively seek out examples of comms best practice and developments, including building relationships with partner charities in the FareShare network
Other
• Undertake any other reasonable duties to support the operations of the charity
• Assist on monitoring progress, impact, and success against KPIs
The client requests no contact from agencies or media sales.
Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.
This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office.
Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.
The client requests no contact from agencies or media sales.
Senior Business Operations Officer
Job id: 086765
Salary: £37,332 - £42,099 per annum, including London Weighting Allowance
Business unit: King's Business School
Department: KBS Faculty Office
Location: Strand Campus
Category: Professional & Support Services
King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?
KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Benefits of working at King’s College London:
King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:
· We support staff to maintain a work/life balance
· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes
· Reduced membership rates for staff at gyms at three of our campuses
· Employee Assistance Programme providing free, confidential advice on both home and work concerns
· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)
· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions
· Season ticket loans and cycle to work scheme
· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)
· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion
This post will be offered on an indefinite contract.
This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.
Closing date: 28 April 2024
To apply, please click “Apply Now”.
About the Foundation:
The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.
Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.
The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme. It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.
Key Responsibilities:
Operations:
- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.
- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.
- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.
- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.
- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.
- Organise any events, programmes necessary to the scholars.
- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.
Governance:
- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.
- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.
- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.
- Ensure implementation and maintenance of risk registers for the charity and across all programmes.
- Manage finances, budgeting, reporting, and record-keeping
- Prepare the Foundation’s annual report.
External Engagement
- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.
- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.
- Work with educational partners to enhance the quality and effectiveness of the scholarship programme
- Leverage messaging and networks to positively impact the growth and reputation of the Foundation.
- Strengthen our brand reputation to maximise our impact and reach.
- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.
- Establish an alumni network and support continuous professional development for alumni.
- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.
Experience and Skills
This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.
Required
- An appreciation and understanding of the Foundation’s values and vision.
- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.
- Experience in successful partnership working.
- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.
- Good financial acumen and experience of managing and working within set budgets.
- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.
- Diplomatic approach and highly self-motivated with a positive and energetic attitude.
- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.
- Excellent attention to detail, accuracy and organisational skills.
- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.
- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.
- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.
- Experience of working to tight deadlines without close supervision.
- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn
- A passion and interest in developing work streams to support the development of young people.
- A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.
Advantageous
- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.
- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.
- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.
- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.
- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants
- Previous work within areas of young people, local communities, or further education is a plus.
- An understanding of effective safeguarding (training can be provided, but experience an advantage)
- An undergraduate or postgraduate degree in a relevant field.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.
This role will support the head of marketing and communications to deliver communications and marketing plans and activity that build ACF’s brand and reputation and improve reach and impact across all platforms.
Assist colleagues to ensure they have good understanding of ACF’s marketing and brand and all communications meet organisational needs.
Regular website maintenance, including adding, editing and archiving website content (eg blogs, news, briefings, infographics, photos, videos, adverts and guides) in line with house style guides, updating phrasing in line with key messaging, and supporting the head of marketing and communications with ongoing improvements to accessibility, layout and performance of the ACF website.
Support the effective operation of all ACF communications channels to maximise audience reach and brand awareness, as well as ensuring organisational objectives are met. This includes:
- Leading on the content, delivery and evaluation of our email communications
- Support the management of ACF’s presence on social media by drafting, posting and analysing content
- Manage the production of analytics reports to evaluate the efficacy of these channels and contribute to ways to develop and improve them.
Support the head of marketing and communications by monitoring ACF resources, publications and information to ensure they are up to date, accessible, on brand and in high quality format for all ACF website and social media users.
Assist with maintaining a comms planner. Support colleagues to resolve scheduling jams or gaps to ensure all communications are sent on time and on brand, helping create a culture of forward planning.
Support colleagues with tailored comms and marketing plans for organisational activities and events.
Support the production of reports and publications; liaising with external designers and internal colleagues; proof reading, and coordinating schedules and amendments.
Designing straightforward graphics in Canva for use in email communications and on social media.
Actively contribute to developing the ACF brand by championing the use of house style guides and sharing marketing and comms knowledge to support colleagues.
Support the head of investment practice and partnership with communications, performance reporting, and visibility of our Official Partners
The client requests no contact from agencies or media sales.
Job Title: Marketing and Communications Manager
Reports to: Director of Communications and Growth
Contract: Permanent, full or part time
Hours: 28 – 35 must be available to work Tuesdays and Thursdays, other days negotiable
Salary: Circa £40,000 per year
Location: Remote, with attendance at in-person meetings required, around once a month, normally in London
Job purpose
To conceive and execute a best-in-class marketing and communications strategy to position us as the go to organisation on dementia carer support. Your work will underpin our efforts to campaign for change, partner with organisations, and provide practical and emotional support so that no dementia carer feels isolated, invisible or alone.
Key responsibilities
·Lead on the development and delivery of the marketing and communications strategy and activity, working with colleagues in public fundraising, commercial income generation and campaigns, to achieve agreed annual targets in line with DCC’s plans.
·Using primarily digital platforms and working with colleagues in fundraising, campaigns and service delivery, co-produce a suite of activities and assets that deliver relevant prospect audiences into the wide end of the funnel.
·Lead on communications work, including journalist outreach and pitching news stories, content creation, discussion and engagement on current affairs from the perspective of our cause and issues.
·Work with colleagues to gather and curate compelling, emotional stories and to embed a story-led approach in our communications.
·Support the fundraising team to develop assets for DCC’s supporter journey, using data analysis and insights to ensure the effective stewardship of supporters.
·Set, monitor and report on campaign and project budgets, key performance indicators and annual work plans as well as longer term financial forecasts.
·Be responsible for adhering to all relevant legislative and regulatory obligations relating to marketing, digital and communications.
·Establish and document key processes in the marketing function, working closely with colleagues in fundraising and operations to do so.
Carry out other duties commensurate with this post as requested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Events and Communications Officer
Job Title: Events and Communications Officer
Responsible to: CEO
Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)
Hours: 14 hours per week across a minimum of 2 days per week (flexible days, to be agreed with successful candidate) with occasional out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)
Salary: £23,500 per year pro rata, 2 days/week (£9,400 actual)
Term: 12-month fixed term contract with potential to continue in role as funding allows
Annual leave and benefits: 33 days leave pro rata (13.2 days actual). Employer pension scheme with matched contributions of 5%
Closing Date: 15th April
ABOUT USHER KIDS UK
At Usher Kids UK, we’re devoted to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.
From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.
Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique." Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.
WORKING AT USHER KIDS UK
Our charity provides vital support to the Usher community. In recent years, demand has grown for our services so this year we are very excited to be growing our staff team. The new Events and Communications Officer will work alongside our CEO, playing a vital role in ensuring the success of our events and engaging with our families and collaborators.
The role will be varied and offers the chance to be an important part of our small and friendly team. We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.
OVERVIEW OF THE ROLE
Events:
As Events and Communications Officer, a significant part of your role will be assisting in the design and delivery of our virtual and in-person events. These include:
o Regular (monthly) virtual events
o Twice-yearly family in-person events (usually a Saturday in April and in September or October)
o Annual residential camp for 11-25yr olds ( a 5-night residential held in July or August)
Some of the aspects you will lead on include:
o Communicating with our community and other stakeholders, such as venues and volunteers, pre- and post-event.
o Creating promotional and other event materials.
o Registration and organisation of the people involved in the event.
o Coordinating logistics before, during and after events.
Having worked so hard making sure that the event runs successfully, you will of course also be a vital part of the team helping to deliver the in-person events, which is an absolute joy!
Communications
You will assist in the design and delivery of our communications strategy. This will include:
o Determining how best to communicate with our families, including the children and young people, to ensure that we provide the support and services they need.
o Determining how best to communicate with our collaborators, including other organisations, funders and professionals in the sector, in order to continue and improve our offer.
o Managing the day-to-day delivery of our social media, emails, website, promotional materials and media archives.
o Keeping our CRM updated and proactively communicating with our stakeholders.
o Supporting our Governance Team with scheduling and meeting arrangements.
o Monitoring the impact of our events and engagement, using insight gained to identify unmet needs, and work as a team to create a plan to address these needs.
PERSONAL SPECIFICATION
Essential:
o Computer literate and confident using MS Office software.
o An excellent knowledge of different social media platforms and the types of content required to drive engagement.
o Experience of website/CMS systems.
o Understanding of printed promotional material.
o Good standard of written English and Maths (GCSE grade 5 or above).
o Good understanding and/or experience of implementing communication strategies appropriate for different audiences.
o Experience of design and delivery of virtual and in-person events.
o Experience of working with children, young people and families.
o Understanding of, and commitment to, the objectives of Usher Kids UK.
o Strong organisational and time-management abilities, adept at prioritisation and multitasking.
o Attention to detail with a proactive approach to achieving and maintaining high standards.
o Drive, determination and self-motivation, with a positive attitude towards work.
o Excellent interpersonal skills, comfortable in team settings and independent working.
o Ability to deliver out-of-hours work to accommodate Usher Kids UK events or travel in the UK and internationally.
Desirable:
o Experience of the charity sector.
o Knowledge of engagement and impact measurement and evaluation.
o Knowledge of safeguarding processes and systems.
Please upload the following to Charity Jobs by 15th April 2024:
o An up-to-date CV
o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role. Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.
We are actively recruiting for this role, so will be scheduling meetings and interviews as applications are submitted. Recruitment may end early should the right person be found prior to the closing date, so we encourage anyone interested not to wait before applying.
The client requests no contact from agencies or media sales.
Role Title: Supporter Communications Mailing Officer
Salary: £31,004 to £31,878 (Pro-Rata)
Location: Chard, Somerset
Tenure: Fixed term-6 Month Contract
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have Administration and data processing experience?
Then we'd love to hear from you!
AAUK are seeking a dedicated Supporter Communications Mailing Officer to support The Child Sponsorship Communication Programme team's operations.
This team is responsible for the safeguarding, checking and despatching of over 100,000 child messages, transfer packs and photo updates annually to supporters. The team will be in receipt of physical child drawings, letters and photos from ActionAid’s operating countries, quality checking for authenticity and importantly, identifying and reporting any child safeguarding issues. The team is responsible for the final matching and despatching of the communications to supporters within the agreed communication timeframe. The team are also involved in the safeguarding and logging of correspondence from child sponsors back to the children who are sponsored.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a maternity cover role on a 9 - 12 month contract.
This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications. The role is based in Chippenham but flexible working options are available. This is role is a fixed term contract to provide maternity cover.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.