Communications and reporting officer jobs

Role summary

The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.

This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.

A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.

The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.

Key Responsibilities

Communications

• Manage the charity’s external communications across email, web, social media, paid and other digital channels.
• Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
• Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
• Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
• Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.

Marketing

• Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
• Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
• Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
• Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
• Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
• Work with external suppliers, designers and contractors where required.
• Monitor and report on marketing performance, using insight to inform ongoing improvements.

Project & Campaign Management

• Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
• Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
• Develop project plans, timelines and evaluation frameworks.
• Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
• Monitor progress and identify opportunities for continuous improvement.

Team Management

• Recruit, line manage and support a Communications Officer.
• Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.

Person Specification

Experience

• Experience in a communications, marketing or digital engagement role.
• Experience managing multi-channel communications, including email, social media, websites and paid channels.
• Experience using CRM systems and managing audience data for segmentation and targeting.
• Experience using data, analytics and testing to improve communications or marketing performance.
• Experience planning and delivering campaigns across communications or marketing channels.
• Experience managing projects with multiple stakeholders.
• Experience creating written, visual and digital content for a range of audiences.
• Experience line managing staff, volunteers or contractors.

Skills and Knowledge

• Excellent written and verbal communication with the ability to tailor content for different audiences.
• Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
• Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
• Ability to identify, implement and evaluate improvements to communications and marketing activity.
• Ability to measure, evaluate and report on performance using data and insight.
• Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
• Curious and proactive in keeping up to date with digital trends, tools and best practice.
• Analytical, with the ability to interpret data and make evidence-based recommendations.
• Content creation skills, including copywriting for digital channels.
• Ability to create professional marketing materials using tools such as Canva or similar design platforms.
• Project management skills with a structured and organised approach.
• High attention to detail and commitment to quality.

Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

About the role

We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.

This role is a fixed term contract until end of February 2027.
 
About you 

You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. 

With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.

Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.

Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

If you’ve any immediate questions please contact us. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who 
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026

External Communications Manager

Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships

FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.

We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.

This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.

About the role

As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.

You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.

This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.

What you will do

You will:

• develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
• spot opportunities for FitzRoy to contribute constructively to sector conversations
• identify realistic opportunities for media, sector press, partner or local coverage
• gather stories, photos, video and quotes that help people understand what good support looks like in real life
• use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile

About you

You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.

You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.

We are looking for someone who is:

• an excellent writer and editor
• confident developing clear, accessible content for different audiences
• warm, curious and able to build rapport quickly
• able to spot strong stories, ideas and opportunities
• confident creating social media and website content shaped by audience insight
• comfortable working independently and managing competing priorities
• able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
• confident gathering content including photos, videos and quotes
• willing and able to travel to FitzRoy services and meetings as needed

A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.

Working at FitzRoy

You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.

You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.

How to apply

To apply, please submit your application and a covering letter.

We do not expect your covering letter to address every point in the person specification. We would like you to tell us:

• what interests you about this role and FitzRoy
• three things you would bring to the role
• a piece of communications work you are proud of and why
• how you approach using social media, website content and audience insight to build external profile
• how you would approach telling stories about people’s lives with care, respect and good judgement

If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.

Charity People is delighted to be partnering with Allkind to recruit a Digital Communications Officer.

Allkind is a London-based mental health charity dedicated to ensuring people of all ages can access the support they need to live the lives they deserve. Working across the full spectrum of mental health, the organisation delivers personalised services for adults, children and young people, alongside training for organisations to create healthier, more supportive environments.

Recognising that mental health challenges affect people differently at different stages of life, Allkind focuses on providing support early - long before crisis point - through an approach shaped by lived experience and grounded in care, courage and kindness.

Contract: Permanent role working five days per week
Salary: £32,280 per annum

Location: Hybrid role between home and the London office, with two days per week in the office in Westminster predominantly

Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 22nd July

You'll be a core member of a small, proactive and talented team and will have primarily responsibility for overseeing all social media output for the organisation, as well as for website content creation and management. You'll work to increase Allkind's reach, impact, followers and visibility through the creation of influential marketing and communications that support the work of this amazing organisation.

Core responsibilities within the role will include:

• Create and publish regular, engaging social media content relating to all elements of Allkind's work, including across Facebook, Instagram, LinkedIn, TikTok and YouTube
• Plan and maintain a social media content calendar to ensure timely promotion of services, campaigns, events and fundraising activity, while identifying relevant awareness days and key moments
• Identify and engage with local groups, organisations and partners online
• Monitor Allkind's social media channels and ensure that queries and comments are responded to in a friendly and timely manner
• Lead on video content creation and support the development of Allkind's TikTok presence to expand engagement with younger audiences
• Be proactive in engaging with followers, other charities and key campaigns to drive engagement and brand awareness
• Manage and optimise Meta advertising campaigns and support the use of Google Ads and Google Analytics in line with the promotional needs of services and projects
• Maintain and update Allkind's website using WordPress, ensuring that all information is accurate and engaging
• Create and publish website content, including news stories, service pages and campaign pages, ensuring content is accessible, engaging and aligned with the organisation's tone of voice
• Work closely with the website developer to troubleshoot issues, implement improvements and support the ongoing development of the website
• Monitor and analyse website and social media performance using tools such as Google Analytics and platform insights, identifying trends and engagement patterns
• Build strong relationships with staff and volunteers to identify stories, updates and achievements that can be developed into engaging website content
• Support the promotion of fundraising campaigns, challenge events and new organisational initiatives. This will include occasional weekend work to capture content at events such as marathons.
• Capture images and video during events and activities for promotional purposes and maintain an organised and accessible organisational photo library

We would love to see applications from candidates with the following skills and experience:

• Experience of managing social media output across all platforms for an organisation and using a scheduling tool such as Hootsuite, Social Pilot, or equivalent platform
• Experience of using a Content Management System (preferably WordPress) to manage and maintain a website
• An ability to write impactful and engaging posts which reach a variety of different audiences
• Understanding of, and commitment to, equity, diversity and inclusion in the context of communications
• Proven ability to effectively manage a workload with competing priorities
• Knowledge of how effective communications is linked to an organisation's overall success
• An understanding of how to use digital platforms to generate fundraising activity
• Good written communication and editing skills and the ability to present information clearly, including in reports
• Excellent interpersonal skills and the ability to communicate with a wide range of people
• Photography and videography skills, including video recording and editing for short-form social media content
• Experience using design tools (e.g. Canva, Adobe Creative Suite) to create clean, engaging graphics that translate ideas into compelling visual content

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you a confident digital communicator with a passion for fundraising and social impact? Nottingham Women’s Centre is looking for a Fundraising and Digital Communications Officer to help grow our digital presence and income, supporting life-changing work for women across Nottingham.

We are a vibrant, feminist organisation dedicated to helping women overcome barriers, amplify their voices and build better futures. Through services including counselling, advice, wellbeing activities and campaigning, we create opportunities for women to thrive.

The Fundraising and Digital Communications Officer will lead on delivering engaging digital fundraising and communications activity. You’ll manage email marketing and social media channels, grow our online audiences, and create compelling campaigns that increase awareness, engagement and donations. Working closely with colleagues, you’ll ensure a consistent and effective digital presence across fundraising, services and campaigns.

You’ll also play a key role in improving supporter journeys, using data and insight to optimise campaigns, segment audiences and maximise impact. Alongside this, you’ll contribute to the ongoing development of our CRM and digital platforms, helping to strengthen how we connect with supporters.

We’re looking for someone with experience in digital marketing and fundraising, strong copywriting skills, and confidence using tools such as email marketing platforms and social media scheduling and analytics tools. You’ll be organised, creative and comfortable managing multiple campaigns, with a strong commitment to equality and feminist values.

You’ll join a supportive, values-led organisation where your work will have a direct and meaningful impact. We offer flexible and hybrid working, generous leave, and a strong focus on wellbeing and collaboration.

This is a great opportunity to grow your career while helping deliver vital services for women.

Please review the full Fundraising and Digital Communications Officer job description below for further details.

EIA is seeking to recruit an Outreach and Communications Officer to strengthen the visibility, influence and coordination of its climate campaign.

The role sits at the intersection of communications, public affairs and stakeholder engagement. The postholder will focus on translating and amplifying EIA’s policy and advocacy work through media, stakeholder engagement and external positioning. An important aspect of the role will be to support engagement and coordination with EIA partners, to build the movement and amplify their efforts.

The postholder will not be responsible for developing detailed policy positions or leading policy campaigns but will work closely with the campaigns team to ensure EIA’s analysis and priorities are effectively communicated and reach key audiences.

Key areas of responsibility

Media and strategic communications

· Support the development and delivery of communications strategies aligned with campaign priorities

· Build and maintain relationships with journalists, editors and key media outlets

· Identify strategic opportunities for media engagement and external visibility, particularly around key policy moments

· Shape narratives, draft and place op-eds, comment pieces and reactive media lines

· Translate campaign priorities and technical analysis into clear, compelling messaging for media, policymakers and external stakeholders

· Contribute to campaign strategy by advising on outreach, positioning and narrative development.

Stakeholder engagement

· Support the development and maintenance of relationships with policymakers, including Members of the European Parliament (MEPs), Members of the British Parliament, European Union institutions and other relevant stakeholders

· Support campaigners in planning and delivering stakeholder engagement, including preparing messaging and coordinating meetings

· Support the organisation of events, including identifying and securing speakers and managing outreach and invitations

· Attend key international meetings and fora (e.g. COP, Montreal Protocol) to identify strategic developments and key messages, and produce timely communications outputs, including media lines, briefings and stakeholder updates.

Coalition and network coordination

· Support engagement with subgrantees, including onboarding, facilitating their integration into relevant coalitions and ensuring alignment with EIA’s communications and outreach objectives

· Act as a point of contact for subgrantees on coordination and communications

· Support coordination across partners and stakeholders during key moments, ensuring alignment on messaging and effective external engagement.

Person Specification

Essential

· Demonstrated experience in communications, public affairs, campaigning or media work within NGOs, civil society or advocacy organisations

· Proven experience engaging with journalists and securing media coverage

· Understanding of global and EU climate change policy and/or environmental governance

· Ability to analyse political and policy contexts and translate them into clear, strategic messaging

· Excellent written and verbal communication skills, with the ability to produce high-quality content for different audiences

· Strong organisational skills and ability to manage multiple priorities

· Professionalism and ability to work collaboratively within a team

· Fluency in English, with knowledge of additional languages an advantage

· Ability to travel at short notice

Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.

Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July

About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.

Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.

You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation's online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content, ideally WordPress or similar
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women’s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development.

At Nottingham Women’s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures. Through a wide range of services – including counselling, advice, courses, wellbeing activities and campaigning – we create opportunities for women to thrive.

The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility. You’ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders.

We’re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You’ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential.

In return, you’ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work.

This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham.

Please review the full Fundraising and Communications Manager job description below for further details.

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.

About FLEX

Focus on Labour Exploitation (FLEX) is a research, policy and practice organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.

About the Role

As Communications Officer, you will play a central role in delivering FLEX’s communications strategy and ensuring communications activity supports the organisation’s strategic objectives. Working closely with colleagues across the organisation and with external stakeholders, you will develop engaging content, manage digital communications channels, strengthen the organisation’s profile, and support media and stakeholder engagement.

The role requires a proactive and organised communicator with strong writing, digital and project management skills who can adapt content for different audiences and platforms.

Job title: Communications Officer

Location: FLEX office, Vauxhall, London – currently operating flexible hybrid working with a mixture of in-person and remote working.

Salary: £34,840 per annum, pro rata, subject to deductions for ta and national insurance contributions as required by law.

Hours: 4 days per week (30 hours)

Contract: Permanent

Key Responsibilities

Content Creation

• Lead the delivery of FLEX’s communications strategy and ensure communications activity aligns with organisational priorities.
• Produce high-quality assets including blogs, newsletters, policy briefings, video scripts and case studies.
• Produce visual and multimedia content using design platforms such as InDesign or Canva.
• Develop audience-focused messaging and identify new and effective ways to communicate FLEX’s work and impact.

Social Media and Digital Engagement

• Manage and maintain FLEX’s website (Wordpress), ensuring content remains accurate, accessible and up to date.
• Day to day management of FLEX’s social media accounts, including monitoring, scheduling, and creating engaging posts 
• Track, analyse and report on communications performance across digital platforms.
• Conduct media and digital monitoring to identify emerging issues, trends and engagement opportunities.
• Support audience growth and engagement through digital communications planning and targeted outreach.

Branding and Internal Communications

• Act as FLEX’s brand guardian by ensuring that all messaging and visual assets adhere to brand guidelines, tone of voice and quality standards.
• Work collaboratively with colleagues across the organisation to coordinate communications activity and maintain a communications schedule.
• Support strategic communications planning for organisational priorities.

Media Relations and External Engagement

• Act as a first point of contact for media enquiries in line with FLEX’s press protocols.
• Liaise with external partners, stakeholders and contractors on communications-related activity.
• Coordinate the dissemination of FLEX reports and briefings.
• Provide background briefings and coordinate responses to press enquiries with relevant team members.
• Maintain confidentiality in line with Data Protection laws.
• Represent FLEX at external meetings, events and networks where appropriate.

Project Management and Reporting

• Plan, coordinate and deliver communications projects and activities against agreed objectives and deadlines.
• Manage relevant communications budgets and resources effectively.
• Implement monitoring and evaluation processes for communications activity.
• Produce reports on communications performance, learning and impact
• Support fundraising activity through contributing to donor reports and funding applications where relevant.

We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.

We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

12 Month Fixed Term Contract | Full Time | Circa £33,000+

Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a driven PR Officer to positively promote the visibility, awareness and reputation of the RAF Benevolent Fund through proactive public relations and communications activity. The postholder will help raise the profile of the organisation among key audiences by delivering media relations, content creation, stakeholder communications and wider communications activity that supports the Fund’s strategic objectives.

Additional Information

· Standard DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Wednesday 1st July 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.