Communications engagement manager jobs

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Employability Events and Partnerships Manager

London, Greater London (Hybrid)

£35,000 per year

Full-time

Permanent

Job description

If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting an Employability Events and Partnerships Manager to aid our team in delivering our unique programme supporting young people into further education and employment. If you….

• Have a keen enthusiasm for working with young people

• Experience facilitating engaging and inclusive employability activities to equip young people for further education and sustained employment​

• Are process driven and organised, with experience in planning and delivery across multiple programmes and projects ​

• Possess the ability to develop new and maintain our strong external business partnerships that support the delivery ​of employability programmes

• Can influence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape​

• Have the skills to use data to plan, analyse and evaluate employability and progression activities ​

• Can lead on cultivating and onboarding new business partnerships in the London area

…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter. Your cover letter should answer the following questions: 

1. Can you share an example of where you have project managed and delivered employability events or programmes, such as ‘ready for work’ activities?

2. Describe your experience of building and maintaining relationships with external partners, such as employers or corporate organisations, to support employability outcomes.

3. How have you used data, local labour market insight, or feedback to plan, deliver, and improve employability activities or progression programmes?

4. Can you give an example of how you have worked collaboratively with internal teams and external partners to deliver successful employability initiatives?

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners.

We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol, you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester. You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport.

The Role

Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include:

• Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team

• Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy

• Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision

• Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality

• Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership

• Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required

• Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money
  

What you'll need

You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need:

• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service

• The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance

• A track record of meeting deadlines and working effectively with others in a complex and dynamic environment

• Strong people skills and you'll be an effective communicator, with the ability to influence and challenge

• Evidence of excellent customer service achievements in a complex delivery environment

• Excellent oral and written communication and interpersonal skills

• Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred

Please note: Interviews will be held on 27th July in Bristol

As a Social Entrepreneur Support Manager, you will be focused on delivering the best possible support to social entrepreneurs and their venture to help them maximise their social impact. This role will lead on finding, funding and supporting social entrepreneurs to offer them the best chance of success, from start up to scale. This role will be working with a diverse range of Social Entrepreneurs, both in terms of their lived experience, and the stage of their venture.

You will be responsible for working with a portfolio of social entrepreneurs at different stages of their journey, from ideation through to growth and scale. The portfolio of social entrepreneurs you will be supporting may vary dependent upon the team you sit within. You may be focused on early-stage or growth stage ventures as needed, offering more flexibility, variety, and skill development opportunities. You will be responsible for the delivery of a package of support that provides the social entrepreneur with awards (grants), Individual and business support, access to peer-to-peer support and to networks.   

In the respective teams you will also play an important role in deepening our capability and expertise when it comes to supporting social entrepreneurs during these different stages, building Pathways to Growth. You may also support the design, development and delivery of externally funded programmes or work with thematically/geographically linked social entrepreneurs as appropriate. Increasing UnLtd’s visibility and positive reputation in the development of local networks and connections to enable us to deliver on our strategic goals and driving peer to peer engagements locally and online, nationally.   

The Senior Marketing Officer is responsible for planning, delivering and evaluating the charity's day-to-day marketing activity, campaigns and fundraising appeals to support the delivery of the charity's strategic objectives and income targets. 

The post holder will have excellent project management and communication skills, be highly organised and demonstrate exceptional attention to detail. They will work collaboratively across teams to deliver high-quality marketing activity that engages supporters, strengthens both charity brands and drives fundraising performance. 

The role is primarily based at the charity’s head office at Birmingham Children’s Hospital, with the requirement to also occasionally work from Birmingham Women’s Hospital alongside some remote and out of hours working. 

The Senior Marketing Officer plays a key role in delivering successful fundraising products and offline marketing campaigns which increase public awareness of both charities, strengthen brand identity, grow supporter engagement and maximise income. 

This is a hands-on role suited to an ambitious marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects simultaneously. 

Your skills and passion will see you: 

Plan, deliver and evaluate day-to-day fundraising campaigns and products alongside the Marketing Manager, maximising reach, supporter engagement, brand advocacy and income generation.

Support the development, delivery and evaluation of major fundraising campaigns and appeals alongside the Marketing Manager, ensuring they maximise engagement, stand out from competitors and drive income. 

• Act as a brand champion for both charities, providing internal and external guidance on brand identity, messaging and the application of brand guidelines across all marketing materials. 
• Drive marketing innovation by collaborating with colleagues across the charity to develop, deliver and evaluate new campaigns and fundraising products, ensuring they meet agreed objectives and attract and retain target audiences.
• Produce and manage creative briefs for external agencies, while overseeing the internal creative briefing process to ensure projects are prioritised, scheduled and delivered on time and within budget. 
• Manage ad hoc design requests using Adobe InDesign, Photoshop and Canva, ensuring all assets meet brand standards and organisational requirements. 
• Represent Marketing on cross-departmental project groups, ensuring donor stewardship is maximised across campaigns and that all marketing materials are approved in line with brand guidelines, key messages and strategic direction. 
• Work closely with the PR team to develop and maintain a high-quality case study database, ensuring appropriate consent, confidentiality and safeguarding procedures are followed. 
• Analyse marketing performance against agreed KPIs, preparing reports and recommendations to inform future activity and drive continuous improvement. 
• Coordinate supporter surveys and focus groups to gather insight, evaluate marketing effectiveness and inform the development of new fundraising products and campaigns, working collaboratively with the wider Marketing and Communications team.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet all or part of the criteria for the role, making clear why you would like to be considered for it. 

Mercy Ships UK

Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent

About Mercy Ships UK

Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.

As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.

The Role

This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.

Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.

Key Responsibilities

• Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
• Grow legacy income and increase the number of confirmed legacy pledges.
• Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
• Deliver engaging legacy marketing campaigns across online and offline channels.
• Develop meaningful stewardship journeys for legacy supporters and enquirers.
• Provide accurate forecasting, reporting and performance analysis.
• Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.

About You

We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.

You will ideally have:

• Experience working within the charity or not-for-profit sector.
• Experience managing legacy giving programmes and stewardship activities.
• Knowledge of legacy fundraising principles and best practice.
• Experience developing and delivering fundraising or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent communication skills and the ability to manage sensitive conversations with empathy.
• Experience using CRM systems, ideally Salesforce.
• An analytical approach with experience of reporting and forecasting.

Why Join Mercy Ships UK?

In return, we offer:

• 25 days annual leave plus bank holidays, increasing with service.
• Up to 7% employer pension contribution.
• Annual Learning & Development budget of £1,000 (pro rata).
• Hybrid working.
• Free onsite parking.
• Travel and training loans.
• Christmas office shutdown.
• The opportunity to play a key role in an organisation transforming lives through hope and healing.

Our Values

Following the model of Jesus, we seek to:

• Love God
• Love and serve others
• Be people of integrity
• Strive for excellence in all we say and do

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.

Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world. ������

Job Title: Freelance Programme Manager

Contract: Freelance / Self-employed. 12 months fixed term contract (with potential to extend)

Time Commitment: Approximately 4 to 6 hours per week. 

Location: Remote with occasional attendance at meetings and events 

Hourly Rate: £25

Reports to: Chair of the Board of Trustees

About Us

The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.

We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.

The Role

AOTOS is seeking an experienced programme manager to lead delivery and further development of our existing programme of training for its members and the wider singing teaching community. 

Key Responsibilities

• Develop and deliver AOTOS’ programme of training and CPD in line with board strategy and member needs.

• Developing an annual programme plan and budget for approval by the board

• Be the face of AOTOS’ events and teacher development programme, including hosting online and in person events and conferences

• Review, develop and manage our Essentials teacher training course, including recruiting, training and managing course leaders

• Report against relevant KPIs for the programme, providing regular reports to the board of trustees

• Engage with AOTOS membership to understand training needs to feed into the board for future programme development

• Sourcing and booking venues and speakers for national conferences (currently two per year)

• Working with Operations Manager and Communications Officer to ensure programme operations and communications run effectively

• Other duties as required and agreed with the Chair of the board 

Person Specification

Essential

• Understanding of AOTOS and its mission

• Skilled and experienced singing teacher

• Experience in event planning and production

• Experience of course/learning pathway design

• Evidence of sustained commitment to maintaining personal CPD

• Evidence of ability to meet deadlines, plan in advance and manage a variety of different objectives and outputs

• Ability to monitor activities and collect data and other evaluation metrics

• Ability to work independently and in a team

• Ability to network and make contacts

• Confident presenter and ability to be the ‘face’ of AOTOS events

Desirable

• Knowledge of current voice pedagogy research

• Knowledge of a broad range of singing teaching styles, contexts and singing genres

• Experience managing a team

• Hands-on experience of teacher training

• Experience of reporting to a board of trustees

• Understanding the role and nature of a CIO

• A large network of connections within singing teaching practice and research

Hours and Working Pattern

• Approximately 4 to 6 hours per week (may vary seasonally depending on event workload)

• Flexible working pattern 

• Additional hours may be required to attend meetings and events. Any additional hours will be remunerated in addition to standard hours and at an agreed rate depending on nature of the work

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.

Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.

This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.

About you

This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 5pm, Tuesday 14 July.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Documents

Candidate pack

About us

Diversity monitoring form

Notes for applicants

Are you an organised, proactive Communications and Events Specialist who wants to use your skills to support a mission-driven organisation working to end violence against women and girls?

FORWARD is a leading African women-led organisation working to end violence against women and girls, including FGM, child marriage, domestic abuse, and faith-based abuse.

As the Communications and Events Officer, you will be working alongside the Executive Director & the Fundraising Manager. You will be self-motivated, proactive and passionate about increasing our influencing capacity to promote dignity, equality and wellbeing, while supporting FORWARD to live our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income. 

About the Role
The Communications and Events Officer will be responsible for communication working closely with the Executive Director & the Fundraising Manager to advance FORWARD’s mission by using communications as a tool for social change. This role will deliver FORWARD’s communication and events, working with colleagues to shape narratives to challenge harmful norms, and amplify the leadership and voices of African women and girls.

You will work across the organisation to develop powerful, ethical and impactful stories to help influence policy, engage donors and the public and mobilise supporters. You will be required to translate complex and sensitive issues into communications that are accessible, culturally competent and rooted in a survivor-centred approach. You will ensure FORWARD’s traditional and digital presence is maximised. The role will support campaigns and fundraising to build a sustainable base and help contribute to long-term systemic change.

We are looking for someone who:

· Is experienced in a communications role

· Is highly organised and able to manage multiple priorities

· Has excellent communication and writing skills

· Has strong understanding of communications as a tool for social change, movement building and advocacy

· Has experience managing social media channels and growing engagement across platforms

· Has experience supporting or coordinating events (online and in person), including logistics, promotion and post event reporting

· Is able to work independently and take initiative

· Shares our commitment to gender justice and the rights of African women and girls

Experience in the charity, voluntary, or social justice sector and experience using content management systems (CMS), email marketing tools, and analytics platforms with knowledge of UK policy and public discourse relating to VAWG, migration, racial justice or women’s rights would be an advantage.

Why work at FORWARD?
We are a values-driven organisation committed to equality, dignity, and wellbeing. We encourage creativity, collaboration, and continuous learning, and we are committed to building a diverse and inclusive team. We offer flexible working, generous annual leave, a pension scheme, Employee Assistance Programme, and opportunities for training and professional development.

How to apply

Please submit your CV and a separate supporting statement specific to this position by the application deadline below.

In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Your covering letter should include:

•  Why you would like to work for FORWARD?
•  Why this particular role interests you?

Please use the Job Description and Person Specification information in the application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered.

If this opportunity sounds exciting to you but your experience, skills or qualifications don’t match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit.

FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. In order to help ensure that our policy is working well please complete an Equality and Diversity Monitoring Form and submit with your application.

If you would like to discuss any aspect of the role or the application process please get in touch and we would be delighted to discuss any queries you may have.

Application deadline:  9th July 2026

Interviews: Week commencing 27th July 2026

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Compassion in World Farming International is a global movement transforming the future of food and farming. Join us in shaping powerful donor engagement and experiences that help end factory farming. 

Associate Director, Global Donor Experience & Engagement 

Role type: Permanent; full-time or part-time hours considered, minimum 0.8 FTE

Location: Godalming, UK (hybrid working pattern 2x days in the office per week). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes. 

Salary: £65,000 -£70,000 per annum (depending upon skills and experience)

About the role  

As our Associate Director, Global Donor Experience & Engagement, you’ll lead the development of our fundraising narratives, storytelling, high-impact communications, digital media and events across digital and offline channels, ensuring a consistent and powerful donor experience at every touchpoint. 

This is a new role and a member of the Fundraising Senior Management Team. You’ll need to be a strategic partner, who is able to make an early impact, which will help to enable our fundraising teams to strengthen donor relationships, increase engagement and create the conditions for sustainable and transformational income growth.

As our Associate Director, Global Donor Experience & Engagement you’ll be responsible for (but not limited to):

• Lead global fundraising engagement strategy- Shapingclearobjectives, plans and success measures that align with organisational priorities and fundraising ambitions.
• Strengthen supporter engagement and stewardship- Developing persuasive cases for support, donor communications, engagementplansand experiences that deepen long-term relationships.

• Shape brand,propositionsand content- Ensuring fundraising engagement is audience-led, compelling, values-led and rooted in CIWF’s mission and case for support.
• Lead and collaborate across teams- Leading a newly formed team and working closely with Fundraising, Communications, the CEO Office, internationalcolleaguesand external partners.
• Use insight to improve performance- Using data,feedbackand evaluation to improve supporter experience, engagementactivityand continuous improvement.

About you 

To succeed in this exciting role, you will need to have significant previous experience at a similar level in fundraising communications, donor engagement, events, marketing or supporter experience, ideally within a charity or not-for-profit setting. You’ll need to be a confident strategic leader with exceptional storytelling and editorial skills, a strong understanding of donor motivations and supporter journeys, with the ability to translate organisational strategy into compelling fundraising narratives. 

Skills and experience you’ll need to bring as our Associate Director, Global Donor Experience & Engagement:

• Senior-level experience in fundraising communications, donor engagement, events or supporter experience within a charity or not-for-profit setting.
• Proven ability to develop persuasive cases for support, donor propositions and supporter communications that translate strategy into compelling fundraising narratives.
• Strong understanding of donor stewardship, supporter journeys,retentionand long-term relationship building.
• Excellent editorial,copywritingand storytelling skills, with strong audience awareness,creativityand attention to detail.
• Experience leading and developing teams, managingbudgetsand working with external agencies,suppliersor specialist partners.
• Ability to use data,insightand evaluation to shape communications, improve engagement and support performance improvement.
• A demonstrable commitment to CIWF’s mission, values and ethical approach to fundraising and partnerships.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This truly is an opportunity to help shape a new global function, influence how supporters experience our mission, and help build the long-term relationships that power Compassion’s work for animals, people and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car schemeavailable
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: 12pm Wednesday 22 July 2026

1st Stage (Teams) Interview: Anticipated week commencing 27 July 2026

2nd Stage (Face to Face at HQ) Interview, with task: Anticipated week commencing 3 August 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

About Compassion 

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. 

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.

We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.

What does this role involve?

The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.

Here’s a quick insight into what the Officer will be busy with:

• Supporting with planning, delivery and monitoring of our comms
• Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
• Managing an inbox and using that information to curate updates
• Creating, designing and branding documents
• Supporting the development of our email marketing

What are we looking for in our Communications Officer?

• Ability to identify, write and design engaging content
• Attention to detail and excellent organisational skills
• Digital skills and ability to use online marketing tools, including social media
• Relevant qualifications or work experience
• Ability to prioritise and work flexibly
• Ability to interpret complex information

It's a brilliant opportunity for someone with creative fair and an understanding of marketing.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:

• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.

To apply, complete the online application form. 

Closing date: Sunday 5 July, 9pm

Interview date: Thursday 16 July

We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.

Major Donor Manager

Salary: £42,000 - £45,000 per annum (DOE)
Location: Stevenage, Hertfordshire (Hybrid – minimum 2 days per week in the office)
Contract: Permanent, Full-time (37.5 hours per week)
Closing Date: Applications reviewed on a rolling basis
Occupational Requirement: Practising Christian (Equality Act 2010 Schedule 9 applies)

Build transformational relationships. Change lives.

At Mercy Ships UK, we're on an exciting journey of growth. With ambitious plans for the next five years, a growing supporter base and a renewed focus on philanthropy, we're looking for an experienced and passionate Major Donor Manager to help secure transformational support for one of the world's most impactful healthcare charities.

This is a unique opportunity to develop meaningful relationships with high-net-worth individuals and major donors, connecting them to a mission that brings hope, healing and lasting change to communities across Africa.

About Mercy Ships

Mercy Ships is a global Christian charity that uses hospital ships to deliver free, life-changing surgeries and healthcare services to people who would otherwise have little or no access to safe medical care. For more than 40 years, Mercy Ships has worked alongside governments and local healthcare professionals to strengthen health systems and create sustainable change.

Since 1978, Mercy Ships has:

• Impacted more than 2.88 million people
• Performed over 122,000 surgical procedures
• Delivered more than 556,000 dental procedures
• Trained over 55,000 healthcare professionals
• Worked in more than 55 countries around the world

Our mission is simple yet profound:

Following the 2,000-year-old model of Jesus, we bring hope and healing to the world's forgotten poor.

The Opportunity

As Major Donor Manager, you will play a key role in developing and growing Mercy Ships UK's major donor programme. Working closely with the Director of Philanthropy and Partnerships, you will build relationships with individuals capable of making five-figure gifts and develop tailored stewardship journeys that inspire long-term philanthropic support.

This is a highly relational fundraising role, ideal for someone who enjoys connecting with people, understanding their motivations and creating opportunities for transformational giving.

Key Responsibilities

You will:

• Develop and manage a pipeline of approximately 100 major donor prospects.
• Identify, research and cultivate new major donor opportunities.
• Build strong relationships with current and prospective supporters.
• Secure and steward five-figure gifts in support of Mercy Ships' programmes.
• Create personalised donor engagement and cultivation plans.
• Prepare compelling proposals, reports and impact updates.
• Represent Mercy Ships at donor meetings, events and networking opportunities.
• Collaborate with colleagues across philanthropy, marketing and communications.
• Use CRM data and insight to manage donor relationships and track progress.
• Support the delivery of ambitious fundraising and income targets.

About You

We're looking for a skilled relationship fundraiser who can demonstrate:

Essential Experience

• Proven experience securing and managing major gifts or high-value relationships.
• Experience securing four or five-figure gifts from individual donors.
• A track record of achieving income targets through relationship-based fundraising.
• Experience identifying and cultivating high-net-worth individuals.
• Experience building relationships with senior stakeholders or philanthropists.
• Strong experience using CRM systems to manage supporter engagement.

Essential Skills

• Outstanding relationship-building and stakeholder management skills.
• Excellent written communication skills, including proposal writing.
• Strong presentation and influencing abilities.
• Excellent networking skills.
• Ability to manage multiple priorities and relationships effectively.
• High attention to detail and strong organisational skills.

Personal Qualities

You will be:

• A committed Christian who supports the mission, vision and values of Mercy Ships.
• Passionate about seeing lives transformed.
• Self-motivated, proactive and results-focused.
• Professional, credible and confident when engaging external stakeholders.
• Collaborative, positive and adaptable.

Why Join Mercy Ships?

This is a rare opportunity to join a growing philanthropy team at a pivotal moment in our development. You'll have the chance to build meaningful relationships, secure transformational gifts and directly contribute to life-changing healthcare programmes across Africa.

Benefits Include:

• 25 days annual leave plus bank holidays
• Additional annual leave for length of service (up to 30 days)
• Up to 7% employer pension contribution
• £1,000 annual learning and development budget
• Employee Assistance Programme
• Free onsite parking
• Travel and training loan schemes
• Hybrid and flexible working arrangements

Additional Information

This role will involve regular travel for donor meetings and occasional evening and weekend events. There may also be opportunities for international travel.

Due to the nature of the role and the need to represent Mercy Ships authentically within Christian supporter communities and networks, there is an occupational requirement for the successful candidate to be a practising Christian.

Apply Now

If you are an experienced relationship fundraiser who is passionate about building meaningful donor partnerships and helping transform lives through healthcare, we'd love to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role and your motivation for joining Mercy Ships UK.

Applications will be reviewed as they are received, and we reserve the right to close the vacancy early if a suitable candidate is identified.

Hope. Healing. Transforming Lives.