Communications jobs in Forest row, east sussex

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Legacy Marketing Manager role. This key position involves leading strategic development and growth of the legacy programme, ensuring effective supporter engagement and sustainable income generation to support the organisation’s mission.

Key Responsibilities:

• Develop and implement a comprehensive legacy and in-memory supporter journey across multiple channels, including direct mail, telemarketing, DRTV, digital, and events.
• Manage the delivery of acquisition and stewardship campaigns, optimising existing channels and exploring new opportunities for growth.
• Collaborate with internal teams and external suppliers to ensure campaign success, maintaining strong relationships with agencies, printers, and third-party providers.
• Monitor and control budgets, delivering projects within financial parameters while maximising supporter contribution and retention.
• Analyse performance data to inform strategic planning, reporting on KPIs, adjusting activities as needed to meet income targets.
• Advocate for the legacy programme internally, communicating its value and securing ongoing support and resources.
• Support and line manage senior executive staff, fostering a collaborative and motivated team environment.
• Prepare for upcoming campaigns, including major summer and autumn initiatives, and contribute to long-term strategic planning.

Person Specification:

• Extensive experience in legacy or direct marketing, with a track record of successful campaign planning and execution.
• Strong understanding of supporter segmentation, data-driven insights, and relationship management.
• Proven ability to manage budgets, assess risks, and deliver projects on time and within scope.
• Excellent communication and negotiation skills, with an ability to influence stakeholders across varying levels.
• Experience of managing and motivating remote teams.
• Skilled in analysing complex data, making informed decisions, and translating insights into actionable strategies.
• Organised, detail-oriented, and able to prioritise effectively in a fast-paced environment.
• Committed to fostering diversity, equality, and inclusion in all aspects of work.

What’s on Offer:

• Salary: £38,000–£40,000
• Location: Remote
• Contract: 12-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Individual Giving Executive role. This position offers an exciting opportunity to lead and manage impactful fundraising campaigns, supporting a charitable organisation dedicated to making a difference for children. The role involves strategic campaign planning, budget management, and building strong relationships internally and externally, with a focus on delivering measurable results.

Key Responsibilities:

• Assist in developing and implementing supporter acquisition and stewardship strategies, utilising a mix of channels including direct mail, digital, telemarketing, and face-to-face.
• Manage the end-to-end delivery of campaigns, overseeing creative development, liaising with external suppliers, and ensuring compliance with relevant regulations and organisational standards.
• Monitor and manage campaign budgets, ensuring expenditure aligns with forecasts and analysing results to inform future strategies.
• Analyse campaign performance, evaluate effectiveness, and generate insightful reports to optimise current and future activities.
• Collaborate with internal teams to ensure campaigns are aligned with organisational objectives and brand messaging.
• Maintain and develop relationships with external partners, including creative agencies, printers, media suppliers, and professional fundraising agencies.
• Support the mentoring and development of junior team members, fostering a collaborative and results-driven environment.
• Undertake research on organisational activities related to fundraising campaigns.

Person Specification:

• Proven experience managing multi-channel fundraising or direct marketing campaigns, including digital, direct mail, and telemarketing.
• Strong budgeting skills with experience monitoring and forecasting campaign income and expenditure.
• Excellent project management skills with the ability to work independently, prioritise workload, and meet tight deadlines.
• Effective communicator, capable of providing clear feedback and building relationships with internal colleagues and external suppliers.
• Analytical mindset with skills in evaluating campaign performance and deriving actionable insights.
• Resilient and adaptable, able to handle multiple projects simultaneously in a fast-paced environment.
• Knowledge of fundraising regulations, GDPR compliance, and data segmentation principles.

What’s on Offer:

• Salary: £32,000-£34,000
• Location: Remote
• Contract: FTC until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Are you a person‑centred leader who thrives on empowering others and driving positive outcomes for young people?

If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.

As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites.

Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. 

What you will be doing

As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high‑performing environment where young people can thrive.

Service Provision

You will support the Supported Housing Manager with the day‑to‑day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:

• Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
• Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
• Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent‑payment culture among residents. 

Leadership and People Management

You will directly line‑manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:

• Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
• Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
• Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times.

General Responsibilities

• Participate in the management on‑call rota, offering out‑of‑hours support to services across the wider locality.
• Embed Psychologically Informed Environments (PIEs), Trauma‑Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person‑centred.

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high‑quality service delivery.

You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma‑Informed Care and Psychologically Informed Environments (PIE).

You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution‑focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision‑making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.

CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

Role Name:Management Accountant

Salary: £41,000 - £49,000 per annum FTE (depending on experience)

Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed).

Hours: Full time, 35 hours per week

Contract: Fixed Term Contract (9 Months, with potential to be extended to 12 months if business need)

About the Role

We have an exciting opportunity for a Management Accountant to join our Finance team on a 9-month fixed term contract and play a key role in supporting the organisation during an important period of systems change.

Reporting to the Head of Finance, you will provide high‑quality accounting support across the Group, while also supporting colleagues who are working on the development and implementation of a new finance system. You will also act as a trusted finance business partner to members of the Leadership Team, supporting informed decision‑making across the organisation.

Please see the job description for full details of the role and a comprehensive overview of the role and requirements.

About You

Are you a CCAB or CIMA qualified accountant with experience in charity finance, looking for an opportunity to make a difference while working in a collaborative and supportive environment?

You will bring experience of working in a business‑partnering finance role, with the confidence to build strong relationships across an organisation. You’ll be comfortable supporting audits and statutory reporting, with a proactive and solution‑focused approach.

You will also demonstrate:

• Experience of charity accounting and statutory reporting
• Evidence of working in a partnering approach to finance
• Evidence of providing year‑end information and support to auditors
• Strong communication skills and the ability to explain financial information clearly
• Excellent organisation, prioritisation and attention to detail
• A flexible, calm and professional approach, even under pressure
• A positive, collaborative mindset and willingness to support colleagues

Experience of finance systems development, charity tax (VAT, corporation tax, Gift Aid) and advanced Excel skills would be beneficial, but not essential.

You also hold a full UK driving licence and have access to a reliable vehicle with business insurance for work purposes. You are willing and able to travel as required for in-person meetings and events to Downton (SP5 3RB) or London, with occasionally travel to other UK locations. Central London travel will be by train.

You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.

About the Team

You will join Help for Heroes’ Finance team, a collaborative and supportive team providing robust financial oversight and insight across the charity.

The team works closely with colleagues across the organisation, acting as trusted advisers and ensuring financial integrity while enabling our services to deliver life‑changing support to veterans and their families.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 10th May 2026 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex

Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.

We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.

We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.

Key Objectives

· Support older people to access services and support locally that will meet their needs and improve their quality of life

· Improve the lived experiences for older people in these rural communities

· Build connections and relationships across and within the three parishes to reduce social isolation

· Develop new and support existing activities to enable a vibrant community

· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.

· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project

· Support community resilience by building community networks which are strong and sustainable into the future

Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.

We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.

• Develop and deliver strategies, working collaboratively across the organisation.

• Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.

• Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.

• Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.

• Oversee accreditation processes, identify and implement improvements to make our work more efficient.

• Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.

• Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.

Remote role with travel across the UK particularly to Birmingham.

Financial Wellbeing Coach

Part-Time

Home-based

The Financial Wellbeing Coach is a new post that will play a key role in strengthening the financial resilience of nursing and midwifery professionals. Working directly with individuals, the post holder will help Nurses, Midwives, Nursing Associates, Healthcare Assistants and Maternity Support Workers to build financial literacy, develop budgeting skills, set realistic financial goals, and improve money management. The role combines one-to-one coaching with group workshops and digital support, helping people to gain confidence in managing day-to-day finances and planning for their future. The post holder will work collaboratively with the Head of Services and Impact and the wider Cavell team to ensure our financial wellbeing support is impactful, accessible and evidence based.

This is a 2-year fixed term post, 15 – 18 hours per week. It can be home based or hybrid, although we would expect visits to our Redditch office at least once a month.

Main Responsibilities

Financial Coaching and Support:

• Deliver one-to-one financial wellbeing coaching to eligible beneficiaries.
• Support individuals to improve financial literacy, budgeting and goal setting.
• Help beneficiaries to develop practical money management strategies.
• Provide non-judgmental advice, education and encouragement to build financial confidence.
• Work with individuals experiencing financial hardship, vulnerability or stress with sensitivity and professionalism.

Workshops and Resources:

• Design and deliver group workshops / webinars on financial wellbeing topics.
• Contribute to the development of tools, guides and digital content to support financial education.
• Tailor materials to the needs of Nurses, Midwives and healthcare support staff across different career stages.

Service Delivery and Impact:

• Maintain accurate records of coaching sessions and outcomes using Salesforce.
• Contribute to monitoring, evaluation and reporting to demonstrate impact.
• Work closely with the Head of Services and Impact to refine the service based on insight and data.
• Ensure all support is delivered in line with Cavell policies, safeguarding procedures and best practice.

Partnership and Collaboration:

• Signpost individuals to specialist external services where appropriate (e.g. debt advice, benefits advice).
• Build positive working relationships with internal colleagues and external partners.
• Represent Cavell in relevant forums, networks or events as required.

Person Specification

Essential Skills and Experience:

• Experience of providing financial wellbeing, money guidance, coaching or advice.
• Strong knowledge of personal finance topics (budgeting, debt, savings, benefits, cost-of-living management).
• Excellent communication and interpersonal skills.
• Ability to engage empathetically with individuals facing financial difficulty.
• Experience of delivering one-to-one support.
• Strong organisational skills with ability to manage workload independently on a part-time basis.
• Ability to maintain confidentiality and professional boundaries.
• Comfortable using digital tools and platforms for remote delivery and record- keeping.

Desirable Skills and Experience:

• Relevant qualification in financial coaching, advice, money guidance or similar.
• Experience working within a charity, health, or social care setting.
• Understanding of the challenges faced by Nurses, Midwives and Healthcare Support Workers.
• Experience in monitoring and evaluating service outcomes.
• Experience of using Salesforce (CRM).

Personal Attributes:

• Empathetic, patient and non-judgmental.
• Commitment to equality, diversity and inclusion.
• Motivated by making a positive social impact.
• Collaborative and team oriented.
• Strong ethical values and integrity.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

More details are available on the attached job description.

Please click on the 'Apply' button to download the full job pack.

Submit your CV of no more than two pages and maximum two page covering letter outlining your suitability for the role by 9am on Friday, 15th of May.

This is a new role, working remotely from the UK and reporting to the Directors to handle the increased financial and logistics workflow of the organisation as we embark on a new 18-month EU-funded grant. In this respect, the role involves day to day operational and financial administration but is also an opportunity for a flexible and pro-active person to support the organisation’s development and expand its capabilities, and also to engage with project partners and learn more about our work. While this is a fixed term contract, the role may be extended (subject to funding) and evolve to meet changing needs. As a small team, we are open to flexible working. 

Grant management:

• Financial administration: ensure accurate records and supporting documentation is kept for all financial transactions, including regular entry of data into the relevant financial and budget management systems.
• Manage sub-grants to partners and consultants as allowed for within project budgets, ensuring timely receipt and processing of financial reports, and checking accuracy of invoices, timesheets, receipts and all supporting documentation, contracts, etc. in line with donor requirements.
• Budget monitoring and tracking: Preparing monthly forecasts and expenditure updates, to enable timely and efficient expenditure of project funds in accordance with the deliverables and budgets in grant contracts.
• Prepare quarterly financial reports for donors ensuring accuracy, accountability and alignment with donor contract requirements and Indie Peace policies.

Logistics support: Supporting the organisation and financial administration of Indie Peace project initiatives. Includes:

• Remote support in organising events, meetings and project activities in the regions where Indie Peace works, e.g. arranging meeting/conference venues within budget limitations, organising transport/accommodation bookings, ensuring documentation is in place (e.g. financial documentation, participant lists, etc.).
• Support Indie Peace Directors’ activities while travelling on business, as required, including supporting logistics, preparing expense reports with supporting receipts, maintaining timesheets, etc.

Other:

• Entry of financial transactions into accounting software, ensuring all financial records are recorded and all payments reconciled in a timely manner.
• Prepare monthly expense and financial reports, maintaining and updating cash flow forecast.
• General administrative support as agreed.

Line-management and relationships: While the position works with both Directors of the organisation, day to day line management and supervision is provided by the Director responsible for operations. Other people the post will need to liaise or maintain communication with on a regular basis include: in-country partners, consultants, and donor representatives. While this is a remote role, we would require occasional in-person meetings, usually in London which is where Indie Peace is based. 

EXPERIENCE: Minimum of two years of proven experience in UK-based international non-profit organisation, involving financial management of EU grants.

Related Skills or Knowledge:

• Experience of EU grants and financial management.
• Experience in reporting and accounting in the not-for-profit sector, including donor reporting.
• Experience with budget monitoring and oversight.
• Experience of a range of finance functions (bookkeeping, reporting, audit, etc.).
• Experience of systems management (financial or otherwise)
• High level of professionalism and attention to detail.
• Ability to work on own initiative.
• Proficiency in MS Office Applications, especially Word and Excel, is required.
• Experience using accounting software, such as Xero.
• Ability to communicate effectively. Strong written and oral skills in English. Russian is a strong advantage.

Contract hours and time-frame: 15 months (July 2026 – September 2027) fixed term contract.

22.5 hours per week / permanent / £26,755 per annum, pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across West Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Horsham Y Centre, and the role will be delivered on-site within residents' houses across our Housing Services in West Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

About the role

An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).

Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.

A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.

You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.

About you

We are looking for someone who can demonstrate:

• Good technical understanding of Microsoft Dynamics 365 and/or relational database systems
• Experience in a user support or customer-facing role
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
• Ability to analyse information, troubleshoot issues, and propose solutions
• Excellent communication skills with the ability to explain technical information clearly
• Strong organisational skills and the ability to manage competing priorities
• Good understanding of data protection and GDPR
• High attention to detail and accuracy

What we offer (benefits)

We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:

• 26 days annual leave, increasing to 30 days (plus bank holidays)
• Occupational sick pay (subject to qualifying period)
• Enhanced family-friendly leave pay
• Employee Assistance Programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to Work scheme
• Free parking at some office locations
• Learning and development opportunities
• Support and supervision from your line manager

Recruitment process

As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.

Safeguarding & recruitment

NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:

• Enhanced DBS check
• Reference checks
• Digital risk assessment

In accordance with UK immigration law, candidates must have the legal right to work in the UK.

About NYAS

NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.

We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.

How to apply

To apply for this role, please visit our website and complete the online application form.

Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.

The job description and person specification are available on the vacancy page of our website.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Role outline and purpose

To manage policy and public affairs influencing in Wales to ensure effective delivery of Trussell’s strategy to achieve policy and secure policy change that ends the need for food banks.

To contribute to the delivery of the wider goals of the Making Social Security Work programme across the UK and to the Prioritising Hunger & Hardship, Supportive Communities and Holistic Advice programmes in Wales.

Key responsibilities

Support the development and delivery of Trussell’s strategy to end the need for food banks in Wales.

· Supports the development and delivery of Trussell’s strategy to end the need for food banks in Wales. This includes planning influencing opportunities, developing relationships, and shaping asks to advance Trussell’s mission in Wales, contributing to the successful delivery of our overall strategy.

Deliver policy, public affairs, and advocacy in Wales.

· Deliver policy development, public affairs, and advocacy activity to contribute towards the goals of the organisation’s Wales strategy and achieve policy change. This includes working closely with Wales based colleagues to represent Trussell in the media and at external events, managing social media, direct engagement with MS’s. MP’s, ministers, advisers and officials, preparing briefings and co-ordinating events and advocacy activity across Wales that secures impactful engagement. This ensures a coherent, effective influencing programme is delivered that drives policy change and strengthens organisational credibility.

Build strong evidence base for Wales.

· Work with programme teams across Trussell and with external partners to ensure strong evidence base for Wales and ensure our evidence is shared externally and has impact. This includes sharing research findings with a range of audiences and external stakeholders through written and verbal briefings and working collaboratively with programmes across Trussell to build robust evidence base for the organisation’s policy and public affairs influencing and profile in Wales.

Develop effective partnerships and networks.

· Build collaborative external partnerships and develop networks to strengthen policy and public affairs activity in Wales, represent Trussell and promote the organisation’s policy positions to external stakeholders and audiences. This includes working with Wales based colleagues to represent the organisation in key Welsh sector coalitions and promoting the organisations policy positions and evidence to external stakeholders, to build awareness of the issues driving people to use food banks in Wales and our policy solutions.  

Support effective campaigning.

· Work with campaign colleagues, food bank-facing colleagues in Wales and the food bank network to shape and deliver effective campaign activity that advances the organisation’s goals and strategy in Wales and across the UK.  This includes working with Wales based colleagues to shape campaign activity, advise on the political context, and support mobilisation. This ensures campaigns are well informed, relevant to Wales and contribute meaningfully to UK wide programme objectives.

Person Specification

Core knowledge:

· Good knowledge of policy issues relevant to Trussell’s vision and expertise on the policies that drive hunger and hardship in Wales.

· Significant knowledge of the political landscape in Wales and of effective techniques for influencing change.

· Good understanding of research methods and of how to ensure high quality and credible evidence is deployed effectively.

Essential skills:

· Strong skills in effectively influencing political and public debates and working with politicians and policymakers across the political spectrum.

· Good ability to think strategically, demonstrate effective decision-making and ensure practical delivery of impactful activities.

· Excellent communication skills, including written, presentations and speaking, ability to adapt to influence different audiences.

· Collaborative interpersonal skills, ability to build relationships and influence internal and external stakeholders.

· Effective project management and ability to balance competing priorities and meet tight internal and external deadlines.

Key Experience:

· Track record of delivering effective policy and public affairs activity and achieving impact, ideally in Wales.

Special Requirements

None

This is an exciting opportunity to join GamCare as we continue to expand and develop our Online Support Services. To support this expansion, we are seeking an Online Support Team Leader to oversee and lead a growing remote team delivering vital digital support to individuals affected by gambling harm.

The role 

You will be responsible for overseeing the delivery and development of GamCare’s Online Support Services, which currently include online appointments, email support, chatrooms and forums, and a self-guided online support programme.

You will lead a remote team of Online Support Practitioners within the wider Helpline service, ensuring consistent, safe and effective support is delivered across all digital channels.

Key responsibilities 

·Managing the daily operational delivery of Online Support Services, ensuring high-quality support and adherence to agreed KPIs

·Providing line management for Online Support Practitioners, including supervision, team meetings, rota planning, and managing leave and cover

·Advocating for and promoting Online Support Services internally and externally to improve accessibility and awareness

·Supporting the ongoing reporting and evaluation of GamCare’s Online Services

·Identifying opportunities for service development and contributing to the design and implementation of improvements

About you 

This is a key leadership role for someone with experience delivering support services to vulnerable or complex individuals, alongside experience of supervising, coaching, mentoring or managing staff or volunteers. You will also bring a strong commitment to person-centred, non-judgemental practice.

You will be a confident communicator, comfortable working collaboratively across the Helpline service, and able to balance operational leadership with empathy, support and clear decision‑making – particularly when managing complex or high‑risk contacts.

Strong IT skills are essential, including experience working with digital platforms, CRM systems or call-handling tools.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service

·A generous Pension Scheme - we contribute 6% and you contribute 2%

·Discretionary company sick pay from day one of service

·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.

Closing date for applications: 10th May 2026.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Education Manager 
Salary: £47,000 - £51,000 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Online harm is not inevitable. This is our urgent and hopeful mission.

We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.

We are looking for an Education Manager to play a key role in shaping and delivering our Education, Training and Support programme at a pivotal early stage, helping to lay the foundations for long term impact.

This role is for someone with experience developing education programmes and training for diverse audiences at a national or locally significant level, and a strong track record of managing end to end projects. You will develop high quality, evidence led education resources and training, work closely with partners and colleagues across the organisation, and help turn strategic ambition into meaningful, measurable impact for young people and the adults who support them.

You will join a small, ambitious organisation with big plans and a strong values led culture. If you are motivated by prevention, improving online safety and helping young people live long and stay strong, we would love to hear from you.

We offer a comprehensive package that includes:

-27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

-annual leave buyback scheme, with the option to purchase up to 5 additional days;

-employee pension scheme;

-£500 employee wellbeing budget;

-we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website. In your covering letter we would like to understand how you meet the person specification for this role. You do not need to cover each point separetly but please explicitly draw out your experience working at a national or locally significant level.

Application closing date: This deadline has been bought forward to Monday 11th May 2026 at midnight as previously stated this is due to a high volume of applications. No applications that come in after this date will be accepted. 

There will be an initial interview held online between 1st-3rd June and a follow up meet the team stage held in-person in London. We may also set a shortlisting task ahead of selecting for interview. 

22.5 hours per week / permanent / £26,755 per annum pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across East Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Eastbourne Foyer, and the role will be delivered on-site within residents' houses across our Housing Services in East Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.