Communications jobs in wales
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Hygiene Bank, our volunteers are the heart and soul of everything we do and achieve as a charity. Without the incredible individuals up and down the country who generously give their time to run our local hygiene bank projects, collecting and distributing essential products through our network of community partners, our charity simply wouldn’t exist.
The Hygiene Bank aspires to build the best recruited, best trained and best supported community of volunteers in the charity sector. The extraordinary commitment, dedication, enthusiasm and sheer hard work of our nearly 600 volunteers underpins our current operations and our future plans. In particular, our volunteers and projects are central to our aspirations to engage Parliamentarians and other key stakeholders, and to raise awareness of hygiene poverty, in support of our goal to end it for good.
Thanks to a generous grant, we are now able to recruit a Volunteer Engagement Officer, who will play a pivotal role supporting and empowering this brilliant community. As such, you will play a key part in shaping the future of a national anti-poverty charity working on a key social justice challenge.
You’ll be an outstanding, purpose-driven, empathic communicator. You’ll have demonstrable, outstanding people skills and experience in convening and consulting with stakeholders and working with volunteers along with strong communication skills. If that sounds like you, then we’d love to hear from you.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing-up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In 2024, The Hygiene Bank published a research report into the incidence and impact of hygiene poverty. It found that over 4.2m adults in the UK are affected by hygiene poverty, that is an additional 1.1m people into hygiene poverty since 2022 - the equivalent of the population of Birmingham.
Hygiene poverty is not only on the rise, it’ is also undermining the nation’s health: 50% of those affected by hygiene poverty say that it is causing them anxiety or depression. 92% of people affected report that it limits their social interactions with friends and family. 54% of those affected have not gone to the dentist in the last 12 months. But most importantly, it’s putting people in impossible situations. A staggering 69% of adults experiencing hygiene poverty are having to make the difficult decision between paying for essential needs like food and bills or purchasing basic toiletries. 65% of parents affected by hygiene poverty have had to choose between buying hygiene products for themselves or their children.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the role
Reporting into the Operations Manager, this role will be part of the Operations Team and will work closely with the Partnership Managers who support our projects and volunteers on a day-to-day basis. You will provide exceptional service to the volunteer journey and experience, including recruitment, training and engagement.
Responsibilities (with estimate % of time in role)
-
Recruitment 20%: (Year 1 priority) Design and implement compelling volunteer recruitment campaigns at a national level and for specific areas of the UK - in line with the organisational strategy.
-
Virtual Volunteering 5%: Develop our offer for volunteers to bring their skills, experience and time to the charity outside our local community and project structures, for example coordinating volunteers who can support local projects with social media, or with fundraising.
-
Onboarding 10%: Design and run the volunteer onboarding process, ensuring that all of our volunteers have the tools they need to be successful
-
Governance 10%: (Year 1 priority) Administrate and coordinate the Volunteer Council, a new Committee designed to centre volunteer voice in the charity’s governance
-
Consultation 10%: Further develop the charity’s volunteer survey and create ongoing opportunities for genuine feedback and consultation from our volunteer community to amplify their lived experience
-
Training 20%: (Year 1 priority) Identify areas for training, source and develop these, providing exciting and effective opportunities for our volunteers to develop their skills, practice and impact
-
Resources 10%: (Year 1 priority) Working with the Partnership Managers and other colleagues in the central team, design and develop video and written resources to support the projects in their day-to-day work. The postholder will also hold responsibility for the Volunteer Members’ Area, ensuring content is up to date, relevant and useful
-
Communications 10%: Working closely with our communications team, collate compelling, informative and engaging content and write the monthly volunteers’ newsletter, ensuring volunteers’ achievements are celebrated, that they understand and are involved in the charity’s development. You will also be responsible for developing new and effective communication channels.
-
Data 5%: through collecting and sharing data on our volunteers and their experience with the charity, you will report on progress and suggest ways to continuously improve our offer. You will also ensure that data is captured appropriately on our systems.
Person Specification
With a demonstrable alignment with The Hygiene Bank’s values, you will have:
-
Outstanding verbal and written communication skills to liaise with a diverse range of stakeholders and create content for different audiences
-
A can-do, problem solving attitude, and strong ability to use your initiative to find resolutions and solutions
-
High level of collaborative skills, as well as being a self-starter who enjoys taking responsibility for areas of work and is able to work without close supervision
-
A creative mindset and high levels of emotional intelligence, with a particular ability to identify and understand volunteers’ perspectives and views
-
Excellent organisational skills and attention to detail
-
A skilled listener, who enjoys advocating for a cause and communicating persuasively the reasons behind decisions, to increase stakeholder engagement and inspire and motivate people
-
A strong relationship-builder and team player
-
The ability to work under pressure and on multiple projects at the same time.
-
The ability to represent the charity and its mission in a clear, emotive and factual way.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
The role does not include any line management responsibilities.
The role is remote based, but with bi-monthly full organisation team days in London. In addition, we have approximately 4 Operations Team meetings in London or other central UK location. The role will also require regular visits to our community projects and partners so the post holder to understand, support and champion the volunteer experience.
Experience
You will have a minimum of two years’ experience in the following:
-
Experience of supporting the volunteer journey, delivering work on the planning, recruitment, induction and engagement of volunteers across a dispersed geography.
-
Volunteer engagement, with a particular emphasis on consulting and convening diverse groups of people in the service of progressing a cause or project
-
Producing high quality written tools and resources, and/or training materials for volunteers based across the UK
-
Experience of designing and delivering recognition activities over Volunteers’ Week and other milestones in the volunteer journey
-
Experience of, or willingness to learn a range of communications tools, e.g, Canva, Mailchimp, Wordpress, Google Adwords, etc.
-
Experience or willingness to learn our current CRM system, Salesforce
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Sunday 19th October @23.30pm. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 27th October - 7th November
Please complete the three questions about your experience and share your CV demonstrating that you have read the role description. To avoid disappointment, you are advised to submit your application as soon as possible.
At The Hygiene Bank, we are committed to ensuring a fair, inclusive, and supportive recruitment experience. To uphold these values, we do not use Artificial Intelligence (AI) in our recruitment or selection processes. We kindly ask that applicants also refrain from using AI-generated content in their applications or tell us when they use any assistance. We are keen to give candidates the opportunity to showcase their own experience, knowledge, and skills authentically.
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a talented communicator who shares our passion for using scientific evidence to benefit the lives of animals? Can you help us to disseminate knowledge about animal welfare to a wide range of audiences?
We, the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA), are two sister charities focused on the promotion of scientific, evidence-based approaches to animal welfare. We fund research, support the animal welfare science community, and advocate for evidence-based improvements to animal welfare worldwide. Communicating animal welfare science to both specialist audiences and the wider public is key to turning knowledge into real-world improvements in animal welfare. We are seeking a Scientific Communications and Content Assistant to join our talented Scientific Communications Team during an exciting period of growth and change for both charities.
The Scientific Communications and Content Assistant will support us to deliver our scientific communications strategy by helping to draft, design and publish engaging content for our print and digital platforms. This includes assisting with the creation of visual and written content that effectively convey complex scientific information to our diverse audiences.
The role will report to our Scientific Communications and Outreach Manager and work closely with the Public Affairs Lead and other internal teams to create engaging content for our audiences. We are seeking candidates with strong written, editing and visual skills, attention to detail, and the ability to collaborate with subject matter experts to ensure accuracy and clarity.
The ideal candidate will enjoy working as part of our small multi-disciplinary team and be confident to work unsupervised when necessary. You will be happy working across multiple projects, adapting to different communication styles and priorities, and keeping messaging clear and consistent across varied audiences.
This role will be home-based. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK. You will be expected to occasionally attend our offices in Hertfordshire to carry out duties as required and attend meetings. Travel costs and subsidence will be covered for you in these situations. The role may also require occasional travel within the UK and possibly overseas for events and other relevant activities - some of which may occur at weekends or in the evening.
What you’ll be doing
- Drafting copy, designing graphics/visual materials (eg using Canva) and producing content for print, web, email, and social media
- Overseeing the Charities’ day-to-day social media activity, including scheduling posts, monitoring channels, and responding to engagement.
- Assisting with the creation and dissemination of the Charities’ content including but not limited to press releases, newsletters, and digital campaign materials.
- Liaising regularly with internal teams to stay up to date on the Charities’ activities and to plan and schedule content across channels.
- Monitoring social media analytics and Mailchimp performance metrics to support reporting and strategy development.
- Collaborating with internal teams, for example Fundraising, to ensure consistent messaging and branding.
- Occasionally creating, editing and publishing video content.
- Liaising with external agencies, partners and stakeholders.
- Ensuring all materials and communications are accessible and inclusive.
- Occasionally travelling within the UK and overseas for conferences, meetings and other events - some of which may take place during evenings or weekends.
What we’re looking for
- Proven experience in digital communications, content creation and social media.
- Demonstrable writing and editing skills with a high level of accuracy and attention to detail.
- Proficiency in using social media platforms (eg LinkedIn, Facebook, BlueSky and YouTube) and scheduling tools such as Hootsuite.
- Experience using graphic and content design tools such as Canva.
- Ability to monitor, analyse and interpret performance analytics from platforms including Mailchimp, social media, Hootsuite etc.
- Proven organisational and time management skills.
- Experience of working collaboratively with diverse teams, with well-developed interpersonal skills.
- Knowledge of and commitment to inclusion and accessibility.
- Experience working within brand and tone of voice guidelines.
- Experience creating content tailored to a diverse range of audiences and stakeholders.
- An understanding of and comfort with the Charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.
It would be great if you have
- Experience working in a charity or non-profit environment.
- A background in science such as a BSc or relevant experience in a scientific charity or setting.
- Knowledge of animal welfare science and practices.
- Familiarity with website content management systems such as WordPress.
- Experience creating and editing video content.
- Understanding of policy communications or advocacy work.
- Understanding of SEO, engagement metrics, and digital advertising.
How to apply
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
First round interviews will be held online on 3 November 2025, and second round interviews held in London on 10 November 2025.
We use anonymous recruitment at the screening stage to enable an inclusive recruitment process.
What we can offer you
- 25 days annual leave increasing to 30 days after ten years of service*.
- Flexible working, including opportunities to work from home.
- Day one employer pension contributions of 8% of salary, into our pension scheme.
- Access to AonProtect Assistance which includes access to counselling services, legal, tax, medical and bereavement advice
- Access to Mental Health First Aiders with two wellbeing days* per year to rest, recharge, and focus on mental, emotional, or physical health - without using annual leave.
- Optional childcare salary sacrifice scheme.
- Pet bereavement leave.
- Generous sick pay policy.
- Training and development opportunities.
*Pro-rata for part-time employees.
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
The client requests no contact from agencies or media sales.
Friends of Ibba Girls School (FIGS), which supports Ibba Girls’ Boarding School in South Sudan, is seeking a highly experienced Director of Fundraising and Communications to develop its fundraising strategy, secure new donors, meet ambitious fundraising targets and raise awareness of and support for FIGS through a variety of communication methods.
Friends of Ibba Girls School, South Sudan (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS) was set up in 2011 in response to a specific request from local community leaders to help them translate into reality their vision to build and develop a girls’ boarding school in South Sudan in order to enable girls to complete primary and secondary education rather than drop out of school due to poverty and family pressures.
FIGS has raised over £4.9 million over the last 10 years, particularly through relational fundraising from the wide network of individuals who donate through regular giving, mainly in the UK but also internationally. Other sources of funds include schools, churches, trusts and foundations, corporates, and business philanthropists, as well as a yearly campaign through the Big Give Christmas Challenge.
FIGS has a committed and hardworking body of trustees, chaired by Chris Trott, former British Ambassador to South Sudan, and now British Ambassador to the Holy See based in the Vatican City, Rome. The charity currently employs 2 staff who work on fundraising, communications and administration.
In 2023 FIGS Trustees commissioned Windle Trust International (a well-managed UK charity with a long track record of effective work in South Sudan and sub-Saharan Africa) to act as FIGS managing agents in South Sudan, and to provide professional, technical and management advice and support to Ibba Girls Boarding School (IGBS).
Ibba Girls Boarding School (IGBS)
Ibba Girls Boarding School (IGBS) now educates over 300 primary and secondary school girls from across the whole of Western Equatoria State (an area the size of Scotland but less densely populated) and employs 42 staff (teachers, matrons, cooks, grounds maintenance, night guards and other support staff). The school is on a large, 100-acre green campus and provides not only high-quality teaching in the core subjects on the national curriculum, but also a wide range of co-curriculum subjects like drama, debating, sewing, and farming.
Since its opening in 2014, IGBS has become recognised as a tried and tested visible demonstration of the benefits of boarding school education in South Sudan, where most girls drop out from school before the end of primary and very few complete their secondary qualifications. IGBS is making a substantial impact across South Sudan, by providing good quality “all-through” integrated girls’ schooling, for both primary and secondary girls, from any background and of any faith or none.
IGBS is achieving both tangible and intangible measures of success, including reduced drop out from school; excellent exam results; a safe, stimulating, happy and nurturing culture; empowering young women who can exercise leadership locally and nationally for this new nation (independent since 2011). IGBS is now attracting widespread recognition in South Sudan for lifting standards of teaching and learning, and acting as a beacon of light and hope, whose example can gradually ripple out to other schools across South Sudan.
The Opportunity
This is a great moment of opportunity for a highly experienced fundraising and communications professional with a strong and demonstrable track record to play a crucial role (alongside a subgroup of trustees and two paid staff) in reviewing and refreshing FIGS’ fundraising strategy for the short, medium and longer term, and in raising FIGS’ profile through strategic communications. This will support FIGS to reach ambitious fundraising targets to allow us to increase the number of girls in the school to full capacity and implement multiple capital projects on the school campus over the next 5 years. The fundraising challenge also includes deepening and expanding FIGS’ donor base, while sustaining and engaging the large network of existing supporters and loyal donors, supported by effective communications and PR. You will lead and direct the fundraising work and will use your skills across a wide range of fundraising functions, including cultivating gifts from wealthy philanthropists, and through wills and bequests. You will also lead on delivering FIGS’ communications strategy, identifying opportunities to raise its profile with target audiences using a variety of relevant communications channels. You will have experience of digital and social media campaigns, and will oversee the development and dissemination of strategic communications materials in support of FIGS’ fundraising and profile-raising objectives. You will ideally have experience working on projects in fragile or developing contexts and an interest in education and gender equity.
There is plenty to enjoy in the varied work, where one can see visible results not only in FIGS’ fundraising targets, but also in the impact it has on the school, its students and staff, parents and communities across Western Equatoria State and across the nation of South Sudan.
Key Responsibilities
- To support the design and delivery of FIGS’ fundraising strategy and action plan, achieving or exceeding targets and KPIs, both financial and non-financial, as agreed with the Chair of FIGS Trustees, Treasurer and Chair of its fundraising sub-group
- To oversee and deliver FIGS’ communications strategy, and raise its profile with existing and new audiences through strategic communications and PR
- To widen the existing network of donors, based on relationship development and management
- To maintain active engagement with existing supporters and donors
- To identify and generate new fundraising opportunities, from the corporate and philanthropic sectors, as well as from other organizations, groups and individuals
- To generate a pipeline of activities across a range of fundraising streams
- To undertake PR and communications work in order to support the fundraising strategy
- To lead the design and distribution of PR and comms materials, including website, regular newsletter, leaflets, social media.
- To line manage FIGS fundraising and comms staff
- To produce progress reports for FIGS Trustees about fundraising in relation to targets and budget and make recommendations for future workstreams
- To attend key fundraising and supporter events to generate significant income, support and profile
- To act as an ambassador for FIGS
- To ensure fundraising and comms activities are in line with FIGS’ values and policies, relevant legislation and the Fundraising Regulator Code of Practice.
The selection process and how to apply
The post can be undertaken on a full-time or part-time basis (where part-time is at least 24 hours a week). Hours can be flexible by arrangement. The person will work mainly from home, liaising online with FIGS and WTI Trustees, staff, and volunteers and with the Board of Governors and Head Teacher of the school in South Sudan.
Some travel to fundraising and communications events in London and elsewhere will be needed. A three-year rolling contract will be offered in the first instance, with annual review and the potential for extension, subject to achievement of agreed performance measures and targets. The salary is in the range of £45-70K (or pro rata) depending on track record and experience.
To apply please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach. Please provide the names and email addresses of two referees who would only be contacted after a job offer. Please apply by 9 am 29th October 2025 through CharityJob.
First and second round interviews will take place during November.
We are committed to equality, diversity and inclusion, and welcome applications from a wide range of identities and backgrounds.
Please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach. Please provide the names and email addresses of two referees who would only be contacted after a job offer.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative communications professional who wants to use your skills to make a real difference?
At Self Injury Support, we’re on a mission to change the conversation around self-harm. We’re the leading UK charity dedicated to improving the lives of people affected by self-harm and those who care for them: reducing stigma, increasing understanding, and opening up new avenues for compassionate support.
This is a unique opportunity to take the lead on shaping how we share our story with the world. As our Communications Manager, you’ll play a central role in launching our exciting new rebrand and website, building powerful campaigns, and making sure our messaging reaches the people who need it most.
What you’ll be doing
- Driving the successful launch and embedding of our rebrand and website.
- Developing and delivering our communications strategy across digital, media and campaigns.
- Growing awareness of our mission, services, and impact from beneficiaries to funders and national audiences.
- Creating compelling content and campaigns that inspire action, support and understanding.
- Leading on press and media engagement, building positive relationships and amplifying the voices of people with lived experience.
- Using data and insights to shape communications and demonstrate impact.
What we’re looking for
We’d love to hear from you if you are:
- A confident communicator, with a track record in communications, campaigns, or PR.
- Skilled at balancing strategy with hands-on delivery, happy to plan big and also get stuck into the details.
- Creative and innovative, always looking for new ways to reach and engage audiences.
- Experienced in managing websites, social media and digital content.
- Passionate about making a real difference in complex social and mental health issues.
Why join us?
- Be part of a bold new chapter as we launch our rebrand and digital presence.
- Work in a supportive, values-driven team that puts lived experience at the heart of what we do.
- Hybrid and flexible working options, with a base in our Bristol office.
- The chance to see the real impact of your work in changing lives and reducing stigma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Communications Manager (3 days/week, remote)
About Our Time
Our Time is a pioneering UK charity supporting children and young people who have a parent with a mental illness. We make sure these young people are not isolated or overlooked by providing tools, resources and safe spaces to help them thrive. We deliver innovative programmes, education, campaigning and advocacy that create lasting change.
The Role
We’re looking for a talented and hands-on Communications Manager to help amplify our impact at this exciting stage of growth.
Working closely with the Operations Director, you will manage and support our Social Media & Communications Officer while driving engaging communications across all channels.
Key responsibilities include:
-
Developing and implementing Our Time’s communications and campaign activity.
-
Managing, mentoring and supporting the Social Media & Communications Officer.
-
Creating high-quality digital content for our website, newsletters and social platforms.
-
Coordinating partner communications and supporting campaign mobilisation.
-
Overseeing storytelling and narrative development to strengthen advocacy and impact.
-
Monitoring and evaluating communications performance.
About You
You’ll bring established experience in communications, campaigns or advocacy (charity/NGO sector preferred) with strong digital content skills and social media management expertise. You’ll be confident managing colleagues or freelancers, an excellent writer and organiser, and able to work independently with initiative and creativity. Above all, you share our commitment to supporting children and families affected by parental mental illness.
Contract Details
-
Freelance contract, £180 per day
-
3 days per week, fully remote
-
Occasional in-person meetings (London/York)
How to Apply
Please download the application pack for full details on how to apply.
Please Note: Applications will be reviewed on a rolling basis and the vacancy will close once a suitable candidate is appointed, so early applications are encouraged.
Our Time is committed to safeguarding children and young people. Offers are subject to proof of UK work eligibility, satisfactory references covering the past five years, and an Enhanced DBS check. We welcome applications from all identities and backgrounds and will make reasonable adjustments to support candidates through the process.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Communications and Engagement Partner will bring communications experience and expertise that will help us establish a strong voice for Hope and Healing. You’ll be a key part of the Hope and Healing team, and you’ll work closely with our expert Communications and Marketing team, making sure our teams are connected. In addition to being part of the development of the Hope and Healing project, you’ll have the chance to develop your communications skills by working with expert colleagues.
You’ll lay the foundations for our communications work across the Hope and Healing project, leading on our communications plan, developing our online presence and materials, coordinating events and helping us spread the word about the project in a way that reflects our values.
You’ll also contribute to our early Hope and Healing development work, leading scoping and discovery activities to help us identify where, how and with whom we can best work to achieve our project ambitions. You’ll help ensure that we gather and mobilise learning from the early stage of the project, with a particular focus on listening to people’s stories.
The client requests no contact from agencies or media sales.
Please note that this advert may close early or be extended, depending on the number of applications received. Please include a cover letter alongside your CV, detailing how you feel you meet the requirements of the role.
Closing date: Tuesday 30th September 2025
Home based, 37.5 hours per week
Join us as our new Digital Communications Lead
Are you a digital storyteller with the vision to shape strategy and the drive to deliver it? From developing our social media approach to creating standout web content and digital campaigns, you’ll drive our online presence, engage our key audiences and inspire more people to connect with our vital services.
This role is both strategic and practical - you’ll set the direction for our digital channels, including which organisational social media channels to prioritise, while also getting hands-on with delivery. To succeed, you’ll bring experience of digital communications and channel management, with the confidence to influence strategy while delivering great content day-to-day. It’s a fantastic opportunity for someone who’s excited by the chance to use digital communications to make a real, lasting difference.
WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year.
At WithYou, we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
In your application, we’d be excited to see evidence of:
- Proven track record of leading, developing and growing engagement on social media, including paid advertising
- Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
- Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
- Excellent news sense and editorial judgement, with an understanding of shareable content
- Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
What we offer
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Phab
Phab Ltd is a national disability inclusion charity working across England and Wales to break down barriers to inclusion in Society. Our work is driven by the social model of disability and the belief that everyone deserves to be included, connected, and celebrated.
With an inspiring 70-year history, Phab has built a network of local Phab Clubs, residential projects (Phab Adventures), inclusive events, and a growing consultancy and training arm (Phab ACTS). We are disability-led and actively welcome and support disabled applicants.
Why We’re Creating This Role
This is a unique opportunity for an experienced marketeer to play a leading role in a charity celebrating 70 years of impact, transforming the lives of thousands of disabled people and their families.
We know that Phab has untapped potential to grow our reach and amplify our impact – but we currently lack in-house marketing and communications expertise. This new leadership role will be pivotal in developing and delivering a compelling, inclusive, and authentic voice for Phab across all channels.
As we approach our 70th anniversary in July 2027, we want to use this milestone to ‘share the powerful stories of the people involved in Phab, past and present’ to celebrate and amplify Phab’s reach and inspire the next generation of disabled and non-disabled young people to drive inclusion, alongside supporters, volunteers, partners, and participants.
The Role
The Head of Marketing and Communications will shape and lead a new marketing and comms strategy in line with our Phab Strategy 2025 to 2030 – raising awareness of our work, growing our supporter base, championing inclusive practice, and ensuring that our messaging reflects and amplifies disabled voices.
You will work closely with teams across the charity, especially fundraising, Adventures, and ACTS, to develop content and that help us connect with new audiences, demonstrate impact, and position Phab as a leader in disability inclusion.
Key Responsibilities
Strategy and Leadership
-
Develop and implement a marketing and communications strategy aligned with Phab’s mission and strategic objectives
-
Line manage and support the Social Media & Club Support Executive, and oversee the work of external freelancers/agencies where required
-
Lead brand development and ensure consistency and accessibility across all channels and materials
-
Support the planning and delivery of Phab’s 70th Anniversary celebrations, with strong storytelling and visibility
Campaigns and Content
-
Plan and deliver engaging multi-channel campaigns to promote Phab’s services, projects, and fundraising efforts
-
Produce high-quality content including blogs, newsletters, case studies, videos, and press releases
-
Grow our reach across digital and traditional media, proactively seeking new PR opportunities
-
Support volunteers, Phab Club members and Phab Adventurers to tell their stories and represent Phab’s voice authentically and confidently
Digital and Data
-
Manage and develop Phab’s website and ensure content is current, accessible, and engaging
-
Use data, analytics, and audience insight to guide strategy and optimise campaigns
-
Monitor and report on KPIs, reach, and engagement to the senior leadership team and board
Collaboration and Influence
-
Work cross-functionally to align messaging and create joint campaigns with fundraising, Adventures and ACTS teams
-
Lead in media relations, building partnerships with relevant organisations, and influencers
-
Stay up to date with trends in marketing, communications, and the disability sector
Essential
-
Degree (or equivalent professional qualification) in Marketing, Communications, or a related discipline.
-
Substantial proven success in a senior leadership role within marketing and communications, ideally at organisational or national level.
-
Demonstrated experience of managing and motivating teams (staff and freelancers) and fostering collaborative working across departments.
-
Strong strategic acumen combined with a track record of delivering high-impact, multi-channel campaigns from conception to evaluation.
-
Proven expertise in fundraising communications, including shaping compelling supporter journeys that drive engagement and income growth.
-
Established networks and sector contacts that can be leveraged to amplify Phab’s reach and reputation.
-
Outstanding storytelling, copywriting, and content creation skills, with a portfolio of work demonstrating impact.
-
Evident commitment to disability inclusion, with practical understanding of the social model of disability.
-
Ability to champion inclusive communications and accessible design principles, embedding them across all channels.
-
High level of confidence in using digital tools, social media platforms, and analytics to optimise campaigns and engagement.
Desirable
-
Experience working within, or in close partnership with, the charity and/or disability sector.
-
Understanding of brand development and creative direction, including visual identity management.
-
Experience of planning and delivering communications strategies for major organisational milestones or anniversary campaigns.
-
What We Offer
-
A collaborative, values-driven workplace where inclusion is at the heart of everything we do
-
Flexible, hybrid working with co-working spaces in Wimbledon and Lancashire
-
25 days annual leave plus Bank Holidays
-
A chance to shape a brand-new role and make a lasting difference
To Apply
Phab is proudly disability-led and committed to building a team that reflects the diversity of the communities we work with. We actively welcome applications from people of all backgrounds, particularly those from groups that are under-represented in the charity and communications sectors.
This includes, but is not limited to:
Disabled people
People from Black, Asian and minoritised ethnic backgrounds
LGBTQIA+ people
People with lived experience of exclusion or marginalisation
People from diverse socio-economic backgrounds
We believe that diverse voices, experiences, and perspectives make our work stronger and more impactful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. Kaleidoscope Trust is also proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat.
About The Commonwealth Equality Network
The Commonwealth Equality Network is a coalition of more than 80 organisations representing almost 50 countries from all regions of the Commonwealth, working together to create a Commonwealth where all lesbian, gay, bisexual, trans, intersex, queer and gender-diverse people are free and equal. Together members of the Network are building an inclusive, robust, well resourced, skilled and well networked movement of Commonwealth LGBTI+ organisations, working in solidarity to remove legal, political, social, economic and cultural barriers to equality within the Commonwealth.
The Role
The TCEN Communications and Commonwealth Campaign Manager will play a pivotal role in shaping The Commonwealth Equality Network’s advocacy and communications agenda over the next five years. The postholder will shepherd the development of the Network’s five-year advocacy strategy, ensuring it is participatory, evidence-based, and reflective of member priorities.
They will also be responsible for supporting development and delivery of a coherent campaign and communications strategy for the Commonwealth Heads of Government Meeting (CHOGM) 2026 — ensuring that member’s voices are heard, and their impact amplified.
Please download the job role and person specification for full details and information on how to apply.
Closing date: 23:30 UK-time, 12 October 2025. Applications will be assessed on a rolling basis. We encourage you to submit your application as soon as possible as we may close the job posting early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, transnationally-focused remote charity, with the majority of our staff in the UK.
In the past year, we have been going through a period of growth and change — we have a new Executive Director; we are formalising our Black feminist technology policy approach with a new strategy, and we have a clearer remit in our core issue areas. Our advocacy work also covers broader societal and collective harms such as tech-facilitated gender-based violence, and algorithmic injustice and discrimination, by mitigating and organising for tech governance, platform accountability and direct support for our focal population of Black women and Black gender-expansive people. If you are familiar with our work on online abuse, this is still a core issue area but no longer our sole focus.
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Details
-
Contract type: 1 year fixed-to-permanent (subject to funding)
-
Hours: Full-time (32 hours per week - Monday to Thursday)
-
Benefits:
-
Four day work week (Fridays off)
-
5% employer pension contribution (with minimum 3% employee contribution)
-
Wellbeing budget £500 annually
-
23 days annual leave (including bank holidays, allowance is pro-rata for four day work week)
-
Annual team retreat
-
9 paid sick days
-
Private healthcare
-
Two-week December shutdown for the end-of-year period (not deducted from annual leave allowance)
-
Role Overview
Glitch is looking for an Advocacy and Communications Manager to help support the charity's work — ensuring technology does not further or replicate discrimination towards Black women and gender-expansive people. This position offers the opportunity to lead on UK tech policy developing and promoting our Black feminist approach to key UK legislation through advocacy and communications to relevant audiences and stakeholders.
Specifically, you will lead on our tech-facilitated gender-based violence issue area, working on the Online Safety Act and engaging with relevant government ministers and parliamentarians, as well as our online violence against women coalition partners, and the Online Safety Act Network. This role blends elements to advocacy and pub The position is remote (UK only) and is a one year, fixed-to-permanent role, extension subject to funding.
Ideal Candidate
To be successful at Glitch, the Advocacy & Communications Manager must demonstrate an understanding of and passion for Black feminist thought, and the ability to translate this critical social theory into advocacy and communications work, specifically in pushing towards systemic change with/in: tech policy, digital rights, tech-facilitated gender-based violence and algorithmic injustice.
Our ideal candidate will have:
-
Minimum three years experience working in communications, policy or research function at a UK, EU or US think tank, charity or non-profit in the area of tech law, tech or digital policy, or human rights and technology.
-
A degree in a relevant field (i.e, public policy, international relations, law, computer science, digital media and society, culture, media and society, media and communications).
-
Knowledge of UK government and legislative decision-making processes.
-
Experience creating and disseminating complex information to various audiences across newsletters and social media.
-
Excellent written and verbal communication skills.
-
A proactive, thoughtful, and collaborative working style.
-
For this role, candidates must have the right to work in the UK.
At Glitch, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and gender-expansive people to apply!
Key Responsibilities
As the Advocacy and Communications Manager, you will support the team in working towards our mission in several core areas:
Advocacy (50%)
-
Support the Advocacy Director in the delivery of the Mitigation strand of advocacy work.
-
Implement all policy work related to tech-facilitated gender-based violence, including but not limited to our intimate image abuse work, non-criminal redress, and automated content moderation.
-
Collaborate with relevant stakeholders, including Ofcom and UK regulatory bodies, our network engagements, civil society, and others, attending meetings as determined by the Advocacy Director.
-
Draft agendas for coalition meetings, taking minutes and actions, building and mobilising our partnership network around submissions, PMQs and other key parliamentary processes.
-
Undertake regular policy and media monitoring and share updates and intel
-
Support on the drafting of all external policy requests (briefings, statements, joint letters).
-
Build relationships with external key figures in the UK including government ministers and civil servants.
-
Own the management and updating of our CRM, ensuring monthly maintenance of our records of interactions with key individuals and organisations.
Strategic Communications (50%)
-
Ensure that communications outputs are of the highest standard and respond to the needs of the target audience(s) in order to inform or influence.
-
Develop communications strategies and content for all advocacy activities requiring public dissemination.
-
Create compelling content for social media posts, to promote awareness of our programmes and advocacy work.
-
Represent Glitch through writing blogs and commentary on issues relating to our core issues areas.
-
Lead and develop the content calendar for the newsletter, LinkedIn and Instagram.
-
Support with virtual or offline event promotion and meeting minutes.
Person Specification
Essential qualifications and experience
-
Experience with policy, research and/or campaigning work ideally in a social justice or tech for good environment.
-
Experience working in communications, particularly Instagram and LinkedIn
-
Experience working with communications software or platforms (our communications stack is Mailchimp and Canva).
-
Experience of writing and editing in a specific tone of voice, with a compelling style with excellent spelling, grammar and style.
-
IT skills, including Google Suite and Beacon CRM, and project management tools like ClickUp and Slack.
-
Remote work experience.
Essential knowledge and capabilities
-
Good knowledge and understanding of current debates in technology and human rights, tech-facilitated gender-based violences, and the experiences of Black women and other marginalised communities online.
-
Understanding of working with Government, Parliament and international institutions.
-
Understanding of the policymaking process in the UK and working with Government, and Parliamentarians.
-
Ability to nurture strategic relationships and influence key people or organisations.
-
Excellent attention to detail, organisational and time management skills.
-
Strong interpersonal skills and ability to work collaboratively in a small team.
-
Commitment to our mission and values.
Desirable
-
Video editing and scripting skills.
-
Advanced design skills.
The client requests no contact from agencies or media sales.
Fundraising and Communications Officer
Can you increase community fundraising income by building relationships while developing compelling stories?
Salary: £31,537 - £33,699 FTE (NJC Point 18-22)
Hours: Part-time, 22.5 hours per week. Hybrid working available.
Contract: Permanent
Location: Bristol (with some remote working)
Closing date: 5pm, Friday 3rd October 2025
Interview date: Monday 20th October 2025 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF
We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.
This is an exciting time to join, as the organisation builds on recent fundraising growth and development. Can you help deliver effective communications while moving income generation to the next level?
Your role
You’ll be securing financial support from individuals while simultaneously raising the organisation’s profile among stakeholders through communications and marketing. This work includes:
- Building relationships with community groups and corporate organisations, managing individual giving programmes, organising fundraising events and providing supporter care
- Delivering communications to promote the organisation’s work, producing materials such as newsletters, reports, blogs and videos
- Overseeing the website and social media presence, and handling media relations
About you
- Proven track record in community fundraising, with a good understanding of supporter stewardship
- Creative and proactive, with marketing and communications expertise to bring stories to life across a range of platforms
- Confident networker who can spot opportunities
- Resilient, self-motivated and meticulous with a strong eye for detail and excellent planning skills
- Commitment to working within an ethos of respect, empowerment and inclusion
About the organisation
The organisation provides support services to people facing health-related challenges in the local community. This includes advice, peer support groups, mentoring and wider holistic services. They pride themselves on treating clients with respect and dignity, maintaining confidentiality, and ensuring services are accessible, person-centred, non-judgemental and of the highest quality.
Benefits include:
- 26 days holiday per year plus bank holidays (pro rata)
- 6% pension contribution
- Ongoing training and development opportunities
- Regular supervision
- Flexible/remote working (with some office presence required)
- Cycle to work scheme
How to apply
Please complete the online application form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored against the person specification. General life experience can also be included when evidencing your abilities.
The organisation is committed to reducing inequality, valuing diversity and enabling inclusion. Applicants from all backgrounds are encouraged to apply, particularly people of African or Caribbean heritage and people living with HIV, who are currently underrepresented in the staff team. Applicants from these groups who meet the essential criteria will be automatically invited to interview.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About GNDR
We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of 2,010 member organisations across 132 countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.
About the role
GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team (SLT) as Head of Fundraising, Impact and Communications on a full-time basis for a fixed-term maternity cover of one year.
In this pivotal role, you will be responsible for driving forward GNDR’s fundraising and communications strategy, increasing our reach, impact, and income in alignment with the organisation’s strategic priorities.
You will lead a fully integrated function spanning fundraising, monitoring and evaluation, and communications. This includes ensuring a joined-up and collaborative approach to consistent, distinctive messaging and engagement activities. These efforts underpin successful fundraising outcomes and support GNDR’s wider organisational goals – particularly our work in influencing policy and engaging external decision-makers.
This maternity cover role comes at an exciting moment in GNDR’s journey. We are currently evaluating our existing strategy and designing a new five-year organisational strategy that will unlock fresh opportunities to deepen our impact, extend our reach and amplify our global voice.
The successful candidate will play an essential role in ensuring our fundraising, MEAL and communications operations remain strategically aligned and fully responsive to this evolving context.
Overall scope of the role
The remit of this post will cover the following core responsibilities:
- Sustainability and income growth
- Effective donor relations
- Funding proposals
- Impact measurement
- External communications
- Training and capacity building
- Leadership and governance
- Line management and team development
Candidate requirements
We are ideally looking for candidates who have the following core skills and experience:
- Fundraising & Communications: Proven success securing funding from donors, trusts and foundations, with strategic experience in NGO fundraising and communications
- Leadership & Strategy: Strong team leadership, capacity building, and strategic planning skills within humanitarian or development contexts
- Interpersonal & Cultural Agility: Excellent communicator, culturally sensitive, adaptable, and able to thrive in fast-paced, diverse environments
- Project & Proposal Delivery: Skilled in developing proposals, and producing high-quality reports and budgets
- Technical & Analytical Skills: A sharp analytical mindset and strong decision-making capabilities
- A strong commitment to equity, diversity, inclusion and alignment to GNDR’s core values
Eligibility
We are accepting applications from candidates eligible to work in the UK. Candidates will need to be able to travel internationally when necessary.
This role will be predominantly remote. However, we are currently piloting a revised hybrid working model for our UK-based team, which includes monthly in-person meetups at a flexible workspace in London. This arrangement remains subject to the outcome of the ongoing consultation, with the trial period scheduled to conclude at the end of October.
Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.
We welcome applications from candidates who meet most of the essential criteria outlined in the job specification below.
A full Job description is attached, or please visit our website.
Salary
The gross annual salary for this role is £56,098 per annum based on working full-time.
This is a one year, fixed-term full time contract.
Start date
We are ideally looking for candidates who are available to start in November 2025. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.
How to apply
Please submit an up to date copy of your CV (max. two A4 pages) and a Cover Letter (max. one A4 page) outlining skills and experience relevant to the role by email to HR. Please include in the subject of the email, the following: “Application for the Head of FRIMCO role”.
Please note: we are unable to accept incomplete applications.
If you have any questions or need to discuss any adjustments to the recruitment process, please contact our recruitment team. Full contact details are availble on our website, please follow the link below.
Interview
Week commencing 13 October
Please note: The interview process usually consists of two online stages which may include a role-specific task. Interviews are typically conducted by a panel of two to three members, including the Hiring Manager. Applicants are encouraged to advise us of any adjustments required to ensure the whole recruitment process is accessible and equitable.
Our commitment to equity, diversity and inclusion
We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.
We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.
We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of the recruitment process, please contact us. Contact information are available on our website.
Find out more about our commitment to equity, diversity and inclusion by visiting our website.
Our benefits and wellbeing
At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff.
We provide a competitive salary and benefits package across all of our locations.
Find out more about our approach to wellbeing and our benefits by visiting our website.
Flexible working
In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location.
If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process, please contact our recruitment team. All contact information are available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
-
Social Media Moderation
-
Facebook Group Moderation
-
On-page messaging for Facebook Fundraisers
We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.
** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners.
If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted.
About the role
Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector.
This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time.
Our moderators must have a minimum of three years’ in-house, third-sector comms experience.
As a Social Media Moderator, you would be responsible for:
-
Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times
-
Identifying, escalating and signposting any safeguarding issues
-
Managing your own time and work on own initiative
-
Working across a range of social media management tools
-
Responding/actioning to all comments and queries in under three hours
-
Maximising donations when required
-
Going above and beyond at all times to provide supporters with an incredible experience
Our moderation takes place between 9 am and 9 pm, Monday-Sunday.
Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.
As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked.
Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.
Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:
“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan
“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance” Sarah
Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview.
Please submit your CV alongside a short covering statement to let us know why you are best suited to this role.
As part of your application, you will be required to answer the following questions:
- Do you have at least 3 years of professional social media moderation experience, working in-house for a charity?
- Please share an example of how you’ve successfully managed a charities’ social media channel (200 words or less)
- How many days per week and active hours per day would you be able to commit to?
- Please relay our start and finish times, alongside our response time.
- Are you happy to commit to one weekend day per week as and when required?
Good luck!
The client requests no contact from agencies or media sales.
We are a small hard working team who love what we do and want to work with somebody who brings new vision and energy to the organisation.
About the role
Reporting to the head of communications and partnerships, we are looking for a media manager to take care of all social media, press and PR.
The purpose of the role is to maximise the exposure the charity gets, build awareness of our cause, amplify fundraising and attract people to support us. The role requires exceptional organisation, communication and creativity.
Much of our work is in collaboration with partners so the role requires working with these organisations to harness their audiences and promote our events and fundraising products.
We’re looking for somebody who is passionate about working with us. It would suit somebody who has already firmly established their skills in a similar position and would value the opportunities and flexibility the role offers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters.
Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI’s) such as campaign engagement, donor retention and income growth.
We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity.
About you
You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you’ll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters.
As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward.
About us
The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.
We are committed to providing services that embrace diversity and promote equality of opportunity.
Why join us?
· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.
· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.
· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.
· As a small but powerful local charity, we rely on digital innovation. You’ll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team.
· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.
We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve.
Key duties and responsibilities
Main responsibilities
In line with our income generation strategy:
· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.
· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.
· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.
Income generation
· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.
· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.
· Build long-lasting relationships with key local philanthropists, donors, and funders.
· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.
· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.
· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.
· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.
Line management
· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.
· Ensure line reports consider their own health and wellbeing.
General
· Uphold and embed our values and behavioural competencies.
Ensure you and your reports:
· Uphold and embed our values and behavioural competencies in your work
· Deliver against the agreed workplan.
· Adhere to the Carers’ Charter.
· Work within The Carers’ Centre’s policy framework.
· Ensure that you adopt good practice within the Carers Trust network.
· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project
· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
The client requests no contact from agencies or media sales.