Communications volunteer volunteer roles

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

About Bank.Green

Since the Paris Agreement, global banks have poured a staggering $6.9t into the fossil fuel industry. At Bank Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, while we have shifted at least £40m towards banks who are financing a greener future. Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.

Role Overview

As our Philanthropy Lead, you will play a pivotal role in powering our mission by identifying, cultivating, and stewarding high-value donors who share our vision for systemic change. Beyond major gifts, you'll help shape a thoughtful and inclusive supporter journey to create meaningful engagement opportunities for a broader community of donors, including legacy givers, mid-level supporters, and monthly contributors. You'll ensure our communications open clear pathways to connection and action. This is a unique opportunity to deepen your expertise in major donor fundraising while creating a values-driven donor engagement strategy at a nonprofit working to transform the financial system for climate justice.

What you will do

• Collaborate with the Executive Director to plan and participate in donor meetings, craft tailored proposals, and implement effective stewardship plans.

• Identify, research, and cultivate relationships with prospective major donors, particularly those aligned with climate action, sustainable finance, and systems change.

• Support the development of donor materials, including impact updates, campaign briefings, and stewardship reports.

• Lead donor engagement efforts, coordinating personalized communication strategies and touchpoints to inspire long-term support and deepen relationships.

• Track and analyze fundraising performance, using insights to refine engagement strategies and improve outcomes across major giving efforts.

What you have

• Experience in major gift fundraising, legacy giving, and donor engagement strategy.

• Strong verbal and written communication skills, with the ability to craft compelling messages tailored to high-value donors and stakeholders.

• Ability to translate complex technical concepts into compelling philanthropic opportunities.

• Familiar with issues in environmental sustainability, climate justice, and driving systemic change.

• Self-directed and deeply collaborative. You’re at ease working remotely while staying connected to a distributed team

Our Volunteer Benefits

As a volunteer-driven organisation, we are very focused on making all of our opportunities as valuable as possible for our volunteers. In this spirit, we will offer you:

• Opportunities to gain insights into sustainable banking practices and advancements in environmental advocacy through continuous learning.

• The chance to network with other sustainability professionals and advocates, enhancing your professional connections.

• Valuable experience in a critical climate-focused role, which will enhance your resume and skill set.

• Recognition for positive performance with supportive references and recommendations for your future career growth.

• A significant role in driving impactful changes in the banking sector to accelerate a sustainable future.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Yeovil and Sherborne District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

Training for POC volunteers

At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.

To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community. 

This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

As a volunteer photographer/videographer, you will play a crucial role in capturing and documenting RollaDome All Skate’s events, programmes, and initiatives. This role offers the opportunity to build your portfolio and gain hands-on experience in event photography and video production, all while supporting a community-focused charity.

Key Responsibilities 

• Attend and capture high-quality photos and videos at events, workshops, and community programs. 

• Edit and enhance photos and videos for use in marketing materials, social media, and newsletters. 

• Create short promotional video content for RollaDome’s social media channels. 

• Work with the marketing and communications team to ensure content aligns with brand guidelines. 

• Assist with the storage and organisation of media files in a timely and efficient manner. 

• Collaborate with the team to create creative concepts for photo and video content. 

Skills & Qualifications 

• Strong proficiency in photography and videography, with a good eye for composition and detail. 

• Experience with photo and video editing software (e.g., Adobe Photoshop, Lightroom, Premiere Pro, Final Cut). 

• Creativity and ability to bring innovative ideas to the table. 

• Good understanding of social media platforms and how visual content impacts engagement. 

• Strong organisational skills and the ability to work under tight deadlines. 

• Ability to work independently as well as part of a team. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Lancaster, Morecambe and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Trustee

The Education and Skills Development Group (ESDEG) was established by local refugee leaders and social care professionals who identified critical gaps in services for people from refugee and marginalised communities. Through extensive community consultations across local estates, community centres, and schools, we have been able to provide responsive and preventative services for children, young people, families, older people, and others from socially excluded communities. We engage in and [lead] various policy networks. We have proven track record in working with schools, children and families at local level. We have been trusted by many funders to deliver projects that benefit local marginalised communities. We provide educational and community projects including supplementary schools, mentoring, ESOL classes, short breaks for children who special educational and disability (SEND), project to help local elders escape isolation and engage into physical and social activities, youth work, information and advice and support for families who have children with Send.

ESDEG is currently seeking individuals who are eager to make a meaningful contribution by volunteering their skills, experience, ideas, and passion to the organisation’s development and future direction.

· Effective communication skills and willingness to participate actively in discussion.

· A strong personal commitment to equity, diversity and inclusion

· Skills in finance, governance, fundraising, communication and networking is desirable.

· Our current board lacks young members so we would like young trustees to apply and join us.

Our board meets quarterly unless there are specific issues that warrants the board to be called into a meeting, the minimum requirement is 4 meetings a year which usually takes place in the evening. If trustees can offer more time and support particular projects will be appreciated.

Thanks

Mohamed Ahmed

CEO

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

As a Volunteer Education Mentor, you'll join a dynamic team to deliver 8 mentoring sessions over 8 weeks aimed at building group rapport and covering essential topics like communication, goal setting and problem solving. These sessions will be with a consistent group of young people, ensuring you can build meaningful connections and see their progress over time. 

You'll be supported throughout this process by a King's Trust Youth Development Lead, who will provide guidance and resources to help you succeed.

The sessions will typically last 1 hour and will take place face-to-face in a secondary school environment. The frequency and timing of these sessions will be determined by the school, and you will choose a school that fits your availability, as your consistent attendance is crucial. 

School location and dates: Vauxhall, London  

• Friday 6th June

• Friday 13th June

• Friday 20th June

• Friday 27th June

• Friday 4th July

• Friday 11th July

• Friday 18th July 

An educational background is not required, but a genuine interest in engaging with and developing the skills of young people is essential. Session content will be provided, and you will be expected to develop and review the plans each week. Key skills required include preparation, organisation and reliability. 

Full training will be provided to ensure you feel confident and prepared, please be expected to commit to 2 hours in person training, as well as some virtual training. 

Take a look at this video to see the impact this programme makes …https://youtu.be/dmf7fG1c69Y 

In return for your valuable time, you'll become part of a dedicated community of volunteers. You'll experience the satisfaction of directly impacting the success of young people, many of whom face significant barriers and challenges.

Additionally, you'll enjoy personal development and the pleasure that comes from working for a cause that makes a real difference in the lives of children and young people. 

Join us at The King's Trust and make a lasting impact! 

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest?

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.

Who can I contact to find out more?

Enquiries are welcome! Please contact Katy Malkin (Volunteering Coordinator).

How do I apply?

Interested? Simply fill in our Community Advocate application form. This should take a few minutes.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.