Community engagement project manager jobs

Outreach Housing Support Worker 
Salary Banding: £28,050.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract until 15th November 2026
Hours: Full Time, 37 Hours Per Week 
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

How will you make a difference? 

Yu will deliver a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options working closely with colleagues and partners to ensure the effective engagement of young people who could be in crisis to prevent current or repeat homelessness. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeable team and organisation 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
• General administrative skills (filling, record keeping and computer literacy)
• Ability to work effectively with a full and varied workload with conflicting deadlines.
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.
• IT literacy including excel, word, teams and outlook
• Highly motivated with the ability to work using your own initiative and as part of a team
• Excellent interpersonal skills with the ability to build positive professional relationships.
• Ability to communicate clearly both verbally and in writing
• Willingness to work flexibly where required.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  Closing Date 13th October 2025.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment morning will be held on 22nd October 2025 and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?

We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.

The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.

BeSpace is a small but growing Christian charity with a big vision to see a future where every child has the opportunity to access creative reflective spaces to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.

We have seen incredible impact through developing prayer spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer spaces led by local churches, trained and resourced by us. Currently 60 schools a year have prayer and reflection spaces. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.

About the Role

In this role, you will:

• Inspire and equip churches to run prayer and reflection spaces in schools
• Pilot school retreats and embed contemplative practices into school engagement
• Recruit and coach volunteer area networkers to grow local networks of volunteers
• Gather stories and evidence of impact, ensuring quality and consistency
• Help position Oxfordshire as a model in developing contemplative retreats nationally. 

You will work closely with our CEO and Operations Coordinator, playing a vital part in both local transformation and BeSpace’s journey towards national growth.

About You

We’re looking for someone who is:

• A practising Christian, personally committed to BeSpaces’s vision, with a passion for children’s spiritual development.
• A natural communicator and encourager, able to train, coach and inspire others
• Organised and proactive, with a pioneering attitude to grow new opportunities
• Flexible and adaptable, willing to work some evenings and weekends.

Role Details

• Position: Oxfordshire Development Lead
• Location: Oxfordshire (Remote, travel across the county required)
• Hours: Full time (part-time considered for the right candidate)
• Salary: £26,000 – £30,000 (depending on experience)
• Start date: From Autumn 2025

How to Apply

Please send your CV (maximum 2 pages) with a covering letter (maximum 2 pages) ensuring you explain how you meet the person specification and Job Description, outlining why you would be suitable for this job by demonstrating the skills and abilities you have gained through your education, work experiences and volunteering opportunities. Please include why you would like to work for BeSpace.

• Closing date: 4pm Monday 29th September
• Interviews: Week commencing 6th of October

Help shape the future of England’s common land.

We’re the only charity in England dedicated to protecting and enhancing common land and supporting the tradition of sustainable pastoral commoning. Fresh from completing a landmark £3.1 million National Lottery project, we’re growing fast — and we’re looking for our first Operations Director to help us scale up our impact.

You’ll lead on operational strategy, build strong systems and processes, and make sure our small but talented team has what they need to deliver their best work. If you’re an experienced, adaptable leader who thrives in a small charity and cares about landscapes, heritage, and community, we’d love to hear from you.

Role: 0.8 FTE fixed 2 year contract extendable subject to funding.

Deadline for applications: Wednesday 24th September 2025.

Vist our website to apply and for further information

Charity Support Officer 

Location: Remote, with regular meetings in London, applicants must be based in or around London 

Salary: £27,700 - £29,000 per year 

Contract: Full-time with opportunities to work flexibly over 4 days 

Reporting to: CEO 

About AWN 

All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable. 
 
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape. 
 
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.” 

Role Overview: Knowledge in grant-funding, capacity building, organisational support

We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
 
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more. 
 
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact. 

Key Responsibilities:

• Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities. 

• Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans. 

• Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc). 

• Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed. 

• Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations. 

• Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions. 

• Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors. 

• Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work. 

• Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development. 

• Support AWN’s communications by contributing updates for the website and social media. 

What We’re Looking For 

We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve. 
 
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact. 

Essential Criteria 

• 3+ years’ experience within the UK charity sector (domestic, not solely international). 

• Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape. 

• Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations. 

• Experience supporting or advising charities, community groups, or local networks to build capacity and resilience. 

• Ability to work collaboratively with organisations, offering constructive and practical guidance. 

• Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders. 

• Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities. 

• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.  

• Comfortable working autonomously and as part of a small team, with minimal supervision. 

• Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools. 

• Experience in one or more of the following areas: 
  - Community engagement and outreach 
  - Event or project coordination (online and in-person) 
  - Delivering presentations, workshops, or training sessions 
  - Monitoring, evaluation, and learning activities 

Recruitment Process 

Interviews will take place early October 2025. 

The process will include two stages: one online and one in-person (to be held in the City of London). 

Exact dates will be confirmed before the application deadline. 

Reports to: Senior Communications Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.

Status: Maternity cover, initially for 10 months 

Hours: Full-time 

Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary  

Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.  

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Timeline

• Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
• We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
• Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)

Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the Role 

The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.

You'll be responsible for:

• Planning and implement integrated campaigns across email, social media, and the website.
• Supporting launches, events, training, and product sign-ups with timely, engaging content.
• Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
• Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
• Tracking user journeys, engagement rates, and campaign ROI.
• Running A/B testing across platforms to evaluate message, format, and timing effectiveness
• Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
• Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
• Providing regular updates and strategic insights to the Head of Communications.

Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).

About You

We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.

Key Skills and Experience:

• Excellent written and verbal communication with a clear, engaging tone.
• Ability to tailor messages and content for differentaudiences and platforms.
• Confident interpreting data and using it to improve communication and engagement.
• Creative approach to problem-solving and campaign development.
• Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
• Proven experience in marketing and digital analytics.
• Strong understanding of digital metrics, user journeys, and engagement funnels.
• Experience managing email, social media, and website content as part of integrated campaigns.

How to Apply

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Please visit our website to fill out an application form.

The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date. 

Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)

About the Organisation

We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.

After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.

We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.

Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.

About the Role

Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area

In this role you will:

• Provide 1-to-1 advice and advocacy and group sessions in community setting
• Deliver information sessions or workshops to help families navigate support services.
• Offer tailored signposting to local, educational, health and social care resources.
• Develop strong relationships with professionals at all levels and advocate effectively when challenges arise

You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.

We are Looking for someone who:

• Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
• Has a knowledge and understanding of at least two of the following areas:
  • Adult/children social care
  • Special Education Needs and the Children and Families Act
  • Health (including mental health services, Continuing Health Care)
  • Housing
  • Youth services
• Understands the challenges faced by families of children with disabilities/ SEND.
• Can build trust with diverse communities and communicate clearly and empathetically.
• Is confident delivering group sessions or workshops
• Can maintain accurate case records and work with safeguarding procedures.

What We Offer:

• A supportive, flexible working environment
• Regular supervision and training opportunities
• The chance to make a real difference in people’s lives.

Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.

Would you like to make a difference?

We are looking for a highly organised and motivated individual to join our team as Executive and Policy Assistant. This is a varied and rewarding role, working directly with the CEO and closely with our Communications and Impact team.

You will provide vital support to the CEO by managing diaries, coordinating meetings and events, preparing briefings and presentations, and acting as a key contact for staff, funders, supporters and the Board. You will also play a hands-on role in our policy and campaigning work — carrying out research, drafting communications and helping to ensure the voices of children, young people and adults with dyslexia are heard at every level.

This role is ideal for someone who thrives in a busy, purpose-driven environment, can balance multiple priorities, and wants to use their skills to make a meaningful difference for the dyslexia community.

Please carefully review the job description (attached below) for full responsibiliites of the role and essential skills required.

Location - Hybrid - this role is primarily home-based (UK), with the requirement to work from our office in Bracknell once a month, and to travel to London at least once a week, or as needed. 

____________________________________________________________________________________________

Interview schedule - first stage will take place on Monday 13 October 2025, with second stage taking place on Thursday 16 October 2025.

Team Coordinator

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:

Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives. 

Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence 

Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues. 

Use digital ways of working, technology and platforms to achieve goals. 

This role will be based at our Birmingham office.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community. 

We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support. 

Internally, we encourage an open, collaborative and inclusive working environment. 

Senior Communications Officer
Salary: Banding Level 3 £31,000 - £35,000
Contract: Permanent / Working hours: Full time
Location: Taunton, Somerset - Opportunity for Hybrid working

As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust’s annual communication plan.

You’ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline –that support the Trust’s Wilder 2030 strategy and showcases the Trust’s work. This will result in bringing nature’s story to life in order to expand the charity’s reach into new and wider audiences and bringing new supporters on board.

You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck.

You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators.

This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust’s annual communication plan. 

You will:

• Deliver creative communications activities and branded digital content campaigns across the Trust’s key communications channels to increase the Trust’s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature.
• Devise a plan with tactics to grow the Trust’s key communications channels and digital communities and increase engagement using engaging and dynamic content.
• Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so
• Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications.
• Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels.
• Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers.

Job Description – Key Responsibilities and Tasks

Responsibility 1: Leading Digital Channels 

• Designing and implementation of SWT’s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust’s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT’s social channels – ensuring increasing engagement and reach.
• Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer’s social media content plan will aim to grow all SWT’s social media and digital communities and increase organic engagement.
• Expanding reach to bring new supporters on board with the Trust’s mission, to get involved with SWT’s work across the county, take action for nature, and to grow membership and income.
• Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys.
• Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories.
• With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently.

Responsibility 2: Marketing & PR

• Marketing opportunities including a range of channels from print, media, events to paid online adverts.
• Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries.
• Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics.
• Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT’s successes and impact.
• Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues.

Responsibility 3: Project Management & Reporting

• With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects.
• Working with the team to deliver any relevant communications training or resources to make available to staff.
• Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis.
• Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources.
• Representing the Communications Team along with others across the Trust as part of the Trust’s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. 

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life insurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate

Closing date: Sunday 21 September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

You will have a background of successfully securing grants from trusts and foundations within the charitable sector and have strong grant management skills, from researching prospects through to the production of compelling and successful proposals for funding. With excellent communication and writing skills you will be able to develop persuasive bids and build and steward relationships, demonstrating the impact of funders’ investment. You will be comfortable in managing a busy workload and to strict deadlines, working with our Africa and UK programmes team to achieve key targets and contributing to wider fundraising efforts, including through events and the growth of earned income streams.

 For a self-motivated individual with the drive to galvanise internal and external support and opportunities, you will help to enable and achieve our ambitions for our Africa and UK programmes. 

The Youth Endowment Fund

Assistant Director of Public Affairs and Partnerships

Reports to: Director of Change, with significant engagement with Director of Public Affairs and Comms and CEO

Salary: £75,500 per annum

Location:  Central London or Hybrid

Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate

Closing date: Friday 26th September by 12pm

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

We can’t do this alone, we have to build and maintain brilliant partnerships across government, with other funders and with wider society. We are looking for an exceptional individual to lead on this work. We also need to have an eye for the future. Our present endowment must be spent down by April 2029. We need someone who can lead on planning for the future.

Key responsibilities

You ensure that we:

· Are ready for the future: Born with a ten-year endowment, the YEF has become the leading authoritative voice on how to reduce violence affecting children. We must spend down this endowment by April 2029, so need to start thinking about after this date. You will lead on ensuring we have a great plan for post 2029. You will spot the best opportunities, assess them and, over time, take them. This includes both building great external relationships and also ensuring there’s a clearly articulated, inspiring narrative – filled with facts, examples and case studies - of what has been delivered to date and what needs to happen between 2029 and 2039 to double down on our mission. To do this, you will orchestrate the expertise and knowledge of colleagues across the organisation – ensuring that what you need comes together perfectly.

· Build and maintain great relationships across government: We have an increasingly large number of relationships across government – providing advice and support on what works to prevent violence. You will be ready to offer advice to colleagues on those relationships where needed. You will build new relationships and maintain them where they are needed so we are ready for the future. You will be really well organised too ensuring that internal colleagues know which relationships they own and making sure that key regular meetings are in place. We have a simple process that tracks these relationships; you will make this process work well for us – with minimum bureaucracy and maximum effectiveness. You will also provide help and advice and coaching as YEF colleagues think through how best to get system changes to happen that will ultimately reduce violence.

· Build great relationships with other organisations that will be key to the future: As the lead organisation on reducing violence affecting young people, we increasingly receive and see a host of opportunities to partner with other organisations including funders on projects, co-funding and research. You will support this work – leading on relationships that are essential in making us ready for the future. You will spot the opportunity, build relationships, bring in other YEF colleagues, pull together key information, write brilliant documents where needed, win others over. In short, you will make great things happen.

As a senior member of staff in the organisation you also:

• Lead on culture: Build and maintain a culture where it is natural to perform well and support colleagues brilliantly.
• Deliver on strategy: Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

About you

You are this sort of person:

· You make things happen. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are quick at really understanding something so you can make good decisions quite fast. You put plans together and make them happen. Wherever you work, people think of you as someone who makes things happen. You do it in a generous, kind way that means people are feel delighted to see you succeeding, never trampled upon.

· You like bringing order and clarity to a big project that involves lots of people. You are at home bringing order to a big project: working out who is going to do what by when, having a regular steering group to ensure progress, keeping everyone on side and delivering a great result at the end.

· You understand how government works – as in really understand. You understand the nuance of how decisions are made within government. You understand that there is no such thing as ‘the department’s position’ (instead there are different views competing) and that while some decisions are very rational, some are more about personalities and politics. You find the process of how decisions get made within government departments, and with Number 10 and the Treasury, fascinating.

· You are fantastic at spotting how to get something done in Whitehall or Westminster. You are really good at thinking about how to make change happen. To some, Westminster and Whitehall can seem like a blob but you are brilliant at spotting how to make change happen there. You can think through the intricacies of who to get onside, who to get advice from, who to persuade and how to get the job done. You have a track record of doing this.

· You write really well. The idea of writing one or two pivotally important longer documents (30-40 pages) for the organisation that makes the case for something and pulls in content from lots of colleagues, synthesising and making it all fit together sounds interesting. You know – from experience – that you would be good at it.

· You win people over. People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You can be at ease talking to a senior politician or a 15 year old. It is important to you to be humble. You acknowledge how much you don't know as well as how much you do.

· You are great at building lasting partnerships with other organisations. You have experience of building partnerships or collaborations with other organisations, winning them over, doing conflict well when you need to, communicating clearly so that the work gets done and people feel as good as possible about it.

· You are a team player. You work brilliantly in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You enjoy coaching other people so that they perform excellently in a meeting. You are not possessive of your contacts. You don’t care who gets the credit as long as things get done. You like the idea of being part of a small, well-motivated team and are ok with the downside of this – that we don’t have a lot of junior admin staff to do the jobs we like less.

· You think and communicate really well from the big picture to practical reality. You’re a strategic thinker who can see the big picture without losing sight of the detail.  You find it quite easy to summarise in a few sentences, a few pages or a few words a complex argument or case. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.

· You care about our mission. You can be easily motivated to do work to prevent violence. This is something that matters to you. You believe in getting people to do things that are most likely to save lives, rather than just things that sound good.

· You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.

While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Secondments

We are open to candidates that would prefer to join us on a 2-year secondment or career break. Secondment candidate should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.

Hybrid Working Details

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by Friday 26th September 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words (there is no need to be this long though) the following questions:

1. Tell us in two paragraphs about something you made happen. We are keen to find someone who is good at be a self-starter, organised and finding the way to make something happen. Tell us what you were trying to get done, how you organised the task and how you made it happen.

2. Summarise in one or two paragraphs your experience of working with or in central government. We are keen to find someone who knows how decisions are made in government and has seen them being made.

3. Tell in two paragraphs about someone or an organisation you won over or built a good relationship with.Tell us how you went about it. We are keen to find someone who quite easily builds good relationships with other organisations.

Interview Process

This will be a two-stage interview process. The first stage interviews will take place in the week commencing 13th October 2025. Second stage interviews are currently scheduled for the week commencing 20th October 2025

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

· £1,000 professional development budget annually

· 28 days holiday – 3 of which are taken between Christmas and New Years - plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services