Community volunteer manager jobs

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice (SLRA is regulated to provide advice at IAA Level 3) as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

We are looking for an Immigration Advisor who will be responsible for the delivery of immigration advice and casework to service users in a wide range of circumstances, although most will be rough sleepers. The work will be varied and will cover a broad range of asylum and immigration issues, along with the opportunity to support advocacy work and to improve access to justice.

We would love to hear from you if you:

• Are an Immigration Advisor regulated at IAA Level 2 / 3 with substantial relevant experience of providing high quality advice and casework to clients.
• Have a good understanding of a wide range of legal, rights and entitlements issues as they relate to immigration and asylum, along with knowledge of and empathy with the backgrounds and experiences of migrants who are in crisis or at risk

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Chief Executive Officer

We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation.

Position: Chief Executive Officer
Location: Shipley-based, with regular travel across Bradford and Craven District
Salary: £45,000+ depending on experience
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: Tuesday 30th September
Interview Date: Bradford, date to be confirmed

About the Role

This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change.

Key responsibilities include:

· Leading the development and delivery of the charity’s strategy and vision

· Driving income generation across diverse fundraising streams

· Overseeing financial planning, reporting and governance

· Supporting, developing and motivating staff and volunteers

· Building strong external partnerships and raising the organisation’s profile

· Ensuring compliance with safeguarding, data protection and charity regulations

· Acting as the charity’s public face and spokesperson

About You

We are looking for a confident and credible leader with:

· Experience of successfully leading and growing a charity or similar organisation

· A strong track record in strategic planning, governance and financial management

· Expertise in fundraising across trusts, foundations, corporate partnerships and community giving

· The ability to inspire teams, build partnerships and represent the organisation externally

· Excellent communication skills and a collaborative approach

· A genuine empathy with the challenges faced by people living with or affected by serious illness

A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role.

About the Organisation

For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction.

Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader

How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.

Safeguarding Statement

This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.

Equal Opportunities and Diversity Statement

The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Data Protection Statement

For information about how your data is used as part of the recruitment process, please contact us.

Head of Fundraising and Development

Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma. 

Our organisational income has grown consistently year on year since we registered  in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. But we are ambitious. We want to do more for our community, so we are looking for a new, dynamic Head of Fundraising and Development to lead and deliver income generation as we scale our work in the UK and globally.

This is a rare opportunity to lead a fundraising strategy and plan across all major income streams—trusts and foundations, individual giving, corporate partnerships, and major donors. This role is an exciting mixture of leadership complemented by  day-to-day delivery. You’ll work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, and increase our funding base by 20% in 2026. 

Position: Head of Fundraising and Development

Responsible to: Chief Executive Officer

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week). Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £45,000 - £50,000 + 5% eligible pension and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

Role objective

Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor

About you:

Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all. 

General duties and responsibilities will be:

Work closely with Chief Executive to:

• Develop our five year organisational fundraising strategy and fundraising action plan for 2026. 

• Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026

• Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporate donations and individual giving including identifying new funding sources, drafting applications, delivering individual giving campaigns and communicating with supporters.

• Recruit and support a team of volunteers who help with communications, social media content and community fundraising. 

• Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders

• Attend networking events and meetings with potential donors

• Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values;

• Report quarterly on fundraising progress to Chief Executive and Board of Trustees

To apply:

Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Children and Young Person Team in Hampshire working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered working from either Southampton Central Police Station or the Eastern Police Investigation Centre. Your preference will be discussed at interview.

As a TEIO you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to young people and their families.
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on children and young people such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s), preferably with children and young people.
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Full Time – 35 hours per week

Fixed term post for 12 months

(although it is hoped to be able to extend for a further 2 years, subject to funding).

Salary: £31,071

The Diocese of Chester is seeking to recruit a Net Zero Carbon Project Officer who will have proven practical experience in the management, development and conservation of the built environment with a focus on sustainability. An understanding of, and commitment to, working with a range of building types, including clergy houses, churches and halls to improve their energy efficiency and work towards Net Zero Carbon will be needed.

The successful candidate will be knowledgeable and passionate about environmental issues and climate change. They may be at the beginning of a career or more experienced.

For informal conversation, contact Sheena Wilson, Lead Officer for Buildings and Environment - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button. 

Completed application forms should be returned preferably by email -contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date:  Wednesday 24 September 2025

Interviews: Monday 10th October 2025

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

With fresh 10-year ambitions and a focus on supporting the organisation’s growth, it’s an exciting time here at Whale and Dolphin Conservation. We are looking for a passionate and experienced fundraiser to join our Individual Giving team. 

Our supporters are the reason we can work to create a world where every whale and dolphin is safe and free. Working within the Development & Outreach department, the Individual Giving team uses a wide variety of activities to recruit new supporters and ensure that our current supporters know just how important they are.

Leaving a gift in their Will is likely the biggest and most important gift someone will give. From creating supporter journeys which lead to new legacy pledges to looking after legacy pledgers, and educating the organisation on the importance of legacies, you will be responsible for leading on our Legacy programme. You’ll also use data-driven insight, segmentation, and testing to maximise income from appeals, regular gifts and one-off cash donations. You will help to maintain and review our retention and stewardship strategy and ensure that our donors’ needs are fulfilled to create best possible supporter experience.

We welcome people from all backgrounds and value diversity – different voices and perspectives make our mission stronger. If you’re enthusiastic, open-minded, and ready to learn, we want to hear from you. We look forward to welcoming you to our ambitious team.

Help shape national debates on justice and champion the voice of magistrates.

We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.

The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.

This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.

You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.

We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.

Salary: Grade 3 - £31,133 per annum

Location: Birmingham

Hours: Part time - 30 per week (flexible working pattern)

Contract: Fixed term until 23 April 2026 (subject to possible contract extension)

Closing date: Sunday 5th October 2025 at 11:30pm

Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub.

About the role

You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter’s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories.

There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date.

About you

You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter’s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too.

You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the Team

At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people’s housing situation.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a behaviour-based application with responses to the five points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form.  Please provide specific examples following the STAR format:

You will also be asked to demonstrate how you meet the behaviours below:

•We prioritise diversity and have an inclusive and open mindset

•We create change and align behind our strategy

Below is more information on the STAR method:

• Situation - the situation you had to deal with
• Task - the task you were given to do
• Action - the action you took
• Result - what happened as a result of your action and what you learned from the experience
• The STAR method | National Careers Service

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London

Sounds great, what will I be doing?

We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Benefits Advisor
Salary £27,000 FTE,  17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex
 

Are you a skilled benefits advisor with a passion for maximising income for children and young people with special educational needs and disabilities?  

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated benefits advisor to join our team
The post holder will be responsible for the delivery of advice and guidance on Carers Allowance, Disability Living Allowance and Personal Independence Payment to parent-carers of children and young people with SEND in West Sussex.

Person Specification (essential):
• Proven experience of providing welfare and benefits advice preferably gained with either children or adults with disabilities
• Experience of using CRM databases 
• Experience of using MS Office including SharePoint
• Understanding of challenges facing parents and carers of children with SEND 
• In-depth knowledge of Carers Allowance, DLA and PIP)
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 6th October 2025 

Interviews to be held in Littlehampton on 16th October 2025 

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

Job Description

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

This is a key role responsible for overseeing and managing the delivery and development of our Gateway programme for women.  Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. 

As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design.  This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. 

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Please note:  A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010

Main duties:

· Oversight and delivery of all programme activities relating to Gateway including drop ins, one-to-one support, group activities and faith based activities.

· Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for

· Lead the design and development of new services in line with client needs, resources, staffing and strategic purpose of the team.

· Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements

· Be an active member of the Off the Fence leadership team

· Review and implement policies and procedures for safe service delivery

· Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements.

· Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs.

· Support with the recruitment and onboarding of new team members, including in-house training and supervision

· Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns.

· Provide pastoral support for the team and volunteers in the service

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Recruit, retain and manage volunteers in line with organisational policies and procedures

· Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices.

·      Plan and maintain safe staffing ratios through effective resource allocation

· Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required

· Build and establish key sector relationships across the city to enhance the team’s reach and impact in the community

· Oversight and pastoral responsibility for the faith-based activities delivered for and with clients

· Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams.

· Contribute to wider profile-raising activities of Off the Fence

· Review and implement policies and procedures for safe service delivery

· Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM.

· Regularly review the effectiveness, safety and efficiency of all services including drop ins and one-to-one support.

· Active membership of and attendance at local forums, groups and networks

Key attributes and experience required for the role:

· Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role)

· Experience in delivering services with vulnerable client groups

· Strong knowledge of the legal and statutory framework for housing, benefits, employment.  Ideally, knowledge of local services and support agencies.

· A passion for seeing women thrive – practically, emotionally and spiritually

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Strong understanding and application of safeguarding, data protection and health and safety policy.

· Experience in service design, service improvement and project management

· Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health.

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, and experience of CRM management

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges.

Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks,

Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.

As a Christian organisation we seek to live and work by our values:

· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

· Unity: we achieve more together (Ps 133, Eph 4:3)

· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience 

Job Description

In this role you will:

• Play a pivotal role in advancing innovative clinical practice within a region renowned for its vibrant history and culture
• Lead, mentor, and support a multidisciplinary team of high-calibre professionals
• Contribute to the development and maintenance of exemplary standards of patient care
• Access ongoing professional development and clear pathways for career progression
• Work within a collaborative and forward-thinking environment

The appointed Clinical Lead will be responsible for:

• Providing guidance and inspiration to clinical teams to achieve outstanding levels of patient care
• Upholding and promoting best practices and continuous quality improvement
• Collaborating with internal and external stakeholders to foster innovation and implement strategic initiatives
• Ensuring that the perspectives of patients and staff are integral to decision-making processes
• Play the role of Registered Manager for the services

If you are committed to advancing healthcare standards in Edinburgh and the Lothians and are ready to lead with integrity and vision, we invite you to apply for this important position.

Additional Information

Salary: Circa £62,000 per annum depending on experience

Contract:Permanent, Full Time – 35 hours per week

Based: Marie Curie Edinburgh Hospice

Benefits You’ll Love

• Annual leave allowance 25 days plus 10 public holidays (pro rata) 

• Occasional Hybrid working

• Competitive Policy for parental/sick Leave

• Continuous Professional development

• Industry leading training programmes

• Season ticket loan for travelling to and from work

• Defined contribution schemes for Pension

• Marie Curie Group Personal Pension Scheme

• Loan schemes for bikes; computers and satellite navigation systems

• Introduce a friend scheme

• Help with eyecare cost

• Entitled to Marie Curie Blue Light Card

• Entitled to Benefit-Hub Discount Scheme

• Life assurance – for all employees

What we’re looking for:

• An accomplished and forward-thinking clinical professional, with demonstrable leadership experience
• A strong commitment to clinical excellence, patient safety, and staff wellbeing
• Outstanding communication and interpersonal skills, with a proven ability to enact positive change

Application Process

• Close date for applications: Sunday 5th October 2025
• Interview Dates: Week Commencing 13th October 2025
• As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

For further information or to arrange an informal chat please contact our Talent Partner, John Gibson at

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to our Talent Acquisition Team.