Community Volunteer Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
-
Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
-
Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
-
Work with colleagues to deliver on mentor recruitment plans and share best practice
-
Working closely with the marketing team manage effective recruitment campaigns
-
Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
At the Whitehawk Foodbank, we are committed to building towards a future where there isn't a need for food banks in our local communities. We're doing this by supporting people to maximise their incomes, providing support and advice where needed, and campaigning for change in areas that directly affect food bank use.
As Campaigns Manager for the Whitehawk Foodbank, you will be responsible for growing and leading a
volunteer team to develop and deliver local influencing strategies through the Foodbank, organising the
local community to campaign for change. You will be the link between the Foodbank and the Organising
and Local Mobilisation (OLM) team at Trussell Trust as we build a movement to end the need for food
banks.
Specific Responsibilities:
• To develop and manage a team of volunteers including people with lived experience of
accessing a food bank. You will be building and distributing leadership across the team and
within the Foodbank to work on local influencing to reduce poverty and the need for food banks.
• To explore and understand the experiences that are driving people to need to access support
from the food bank, working with food bank staff and volunteers through listening activities and
research.
• To map out and build relationships with partners of the food bank, including referral agencies
and local anti-poverty organisations. To engage these partners in identifying the local drivers of
poverty.
• To identify a local issue driving poverty, build a campaign team and develop a strategy to build
power and win change, working with food bank staff and volunteers.
• To deliver the local influencing campaign, working with food bank staff and volunteers.
• To work with the OLM team and engage with the training and support on offer, including work
with other local organisers in the Trussell Trust network.
• To engage in Trussell Trust’s central priority campaign activities, working with the food bank and
local community.
• To help build on and roll out a reporting strategy.
• To attend weekly staff meetings with the Foodbank team, St Cuthman’s team, and wider St
Peter’s Family of Churches teams.
• Represent and respond to media requests and to create campaign specific social media posts.
Person Specification:
Technical skills and minimum knowledge:
• Experience or interest in campaigning or organising to achieve a change.
• Experience or interest working with volunteers.
• Experience or interest of community outreach in the local area and working alongside other
organisations with shared goals.
• Good project management skills, time management and ability to balance a range of priorities.
Behaviours and competencies:
• Confident in communicating and, able to seek and balance a range of views and stakeholders,
influencing where required.
• Demonstrate a commitment to the values of the Trussell Trust and Whitehawk Foodbank.
Key Stakeholders:
• Whitehawk Foodbank - project manager, other foodbank staff, volunteer team, and those with lived
experience.
• Trussell Trust:
o Area Team
o Senior Organiser who will be your key point of contact in the OLM department
o The wider OLM Team who will deliver training and relational support
o Policy and Research department and Strategic Communications department.
• Local Organisations. Engaging with other local organisations to campaign on areas of common
interest.
• Local Authority including local councillors.
Our Values:
As a local team in Whitehawk, and part of the Trussell Trust, we operate with a rich foundation of
commitments to working in a particular way.
St Cuthman’s, Whitehawk
We have established three strategic values for our next season of work together — two which express the
strengths we already have (joy and togetherness), leveraging them gladly to further our goals; and one
which we are sharpening our focus on (time) in order to make the progress we need.
Joy — Joy is a superpower, forged in perseverance, giving resilience, creating unity, keeping our eyes on
the prize and the good news of progress towards it. Joy brings courage, focus and strength. We practice
gratitude at regular opportunities and celebrate small and big wins — even in the midst of discouragement
and moments that feel like failure.
Togetherness — We understand the importance of team, diversity and positivity in order for each team
member to thrive and achieve their goals, and in order to reach our shared vision. Togetherness isn’t simply
a nice experience along the way to our victories; it is how we achieve them.
Time — our work is urgent, complicated, and full of challenge. Time can often feel against us. We are
learning to make time for what matters. This means growing in focus, boundaries, courage and kind
communication; and it results in feeling more energised, clearer-minded and greater impact.
The Trussell Trust
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by
Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore
supports our aim to be an organisation where the diversity of all employees is valued. We welcome people
of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to
diversity and equality of opportunity we are actively encouraging applications from under-represented
groups such as returning parents or carers who are re-entering work after a career break, people who are
LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those
with a lived experience of poverty as well as any other under-represented group in our workforce. We are
committed to ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Research Manager (Toolkit)
Reports to: Evidence and Engagement Lead
Salary: £51,300
Contract: 2 years fixed-term
Location: Central London, Hybrid*
Closing date: 9am Monday, 8th April 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen growth. We have also seen increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build a fantastic body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.
About the Toolkit and Synthesis Team
The Toolkit and Synthesis team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We do this by creating free, highly accessible summaries of the best available research. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Our flagship resource is our Toolkit a free, online resource that summarises the best available evidence about preventing children becoming involved in serious violence. It’s based on the highest-quality systematic reviews but is written in plain English and is free of jargon. It provides practical guidance and helps practitioners and policy makers turn evidence into action. The Toolkit is a live resource – we regularly update it so that professionals working to keep children safe have access to the latest findings. We do this by commissioning new systematic reviews, building a pipeline of evidence to keep expanding the Toolkit.
Alongside our work on the Toolkit, our team is also responsible for the YEF Programmes Evidence and Gap Map and the YEF Systems Evidence and Gap Map. We’re working with external partners to explore new ways of updating the research using the latest developments in technology. We’re also working with partners on an Effect Size Database to facilitate new systematic reviews and meta-analyses of research examining the impact of violence prevention interventions.
Key responsibilities
The Senior Research Manager will be an essential part of the YEF Toolkit and Synthesis team and will develop a portfolio of impactful projects. The core of your role will be leading our work on commissioning evidence synthesis.
This will involve:
- Developing the future pipeline of systematic reviews. You’ll scope out the existing evidence base and understand the needs of our audience. You’ll use this information to recommend new review topics for YEF funding.
- Leading on the design, commissioning, and management of systematic reviews. You’ll also work with our partners to manage existing grants for systematics reviews. This will involve reviewing protocols and reports, working with advisory groups, and ensuring that systematic reviews will meet our aims.
- Becoming an advocate for the insights generated by YEF-funded reviews both within and outside the organisation. You’ll ensure that these insights inform our strategy and are accurately communicated to policy makers and practitioners.
- Writing and reviewing content for the Toolkit. You’ll use findings from evidence synthesis to produce new content for the Toolkit, including summaries of the evidence and impactful resources which enable the application of research in practice. You’ll ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.
- Providing leadership across the organisation to ensure synthesis is high-quality. You’ll be the go-to person at the YEF for support with evidence synthesis.
- Ensuring that reviews are used to update and expand the YEF’s Evidence and Gap Maps.
- Contributing research to support the scoping, development and delivery of our grant-making.
- Ensuring that our strategy and decision-making are informed by the best available research.
About you
You’re this sort of person:
- You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact.
- You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
- You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
- You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience.
- You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
- You have excellent project and time management skills. You can work independently, quickly and to a high standard.
- You’re good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required.
- You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
- You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
- You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
- A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
- Experience of developing a research strategy. You have thought hard about gaps in the evidence base, how they can be filled and how this might influence policy and practice.
- Experience of commissioning research and managing external contractors. You can scrutinise a budget to ensure it provides value for money.
- Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9:00am Monday 8h April 2024.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Why are you motivated to apply for this role?
- Give clear examples where your experience directly relates to the “About You” section in the Job Description.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview process
Interviews will take place in the week commencing the 16th April 2024.
There will be a task to prepare for in advance.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.
We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.
About you
You have been actively involved in climate action and engaging communities – whether campaigning, part of a volunteer group or in your own life, and you are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.
You have 2+ years of experience working on events. You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.
You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.
You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project. You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.
Responsibilities
- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.
- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.
- Find interesting speakers and organisations to participate in our events.
- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.
- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.
- Look for opportunities to invite our funder along to events and participate in the activities.
- Manage relationships with staff team and volunteer Energy Champions on local events.
- Create event plans and risk assessments for each event.
- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.
- Create and work to agreed budgets.
- Ensure you are collecting the data needed to monitor and evaluate the project.
- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.
- Ensure events feed into the wider work and services of Energise Sussex Coast.
- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.
- Provide general assistance with ESC events and projects as required.
- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.
- Attend monthly in-person team meetings in Hastings.
Key Details
• Hours: 30 hours a week, flexible working
• Job location: Home based or optional hot desk in Hastings with regular events in Hastings, Rother, Eastbourne and Wealden.
Criteria
Essential
1. Educated to degree level or equivalent professional experience.
2. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future
3. 2+ years’ experience organising events - producing compelling event agendas, managing speakers, guests, suppliers and risk assessments.
4. Experience creating your own planning schedules, calendars, and keeping to deadlines.
5. Experience of collecting and analysing event data e.g. feedback forms.
6. Effective administration and organisational skills, with good time management and high attention to detail
7. Experience working in a team for shared objectives and self-motivated to work independently.
Desirable
8. A qualification in a relevant field: events, marketing or climate/ energy
9. Experience of working with volunteers
To apply
Please email the following to apply:
1. A copy of your CV
2. Two references including one from your current/ last employer.
3. A covering letter (of around a page or two) of how you meet the essential and desirable criteria.
Interviews in person on Wednesday 15th May, Hastings.
To apply please write a covering letter which explains how you meet each numbered point from the person criteria. Please use the numbers from the list of criteria and give an example for each one. Examples can be taken from your professional or personal life. For example, rather than say “I have strong communication skills' instead give an example which illustrates the skill "I write and send out our monthly e-newsletter and regularly give in person presentations to community groups"
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through communit
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Across England and Wales, YMCA runs as a federation with 80+ local YMCAs working independently to support young people to belong, contribute and thrive in their communities, collectively supporting more than 375,000 young people each year.
YMCA’s work spans Housing, Family & Youth Work, Health & Wellbeing, Support & Advice and Training & Education, and we are the largest provider of safe, supported accommodation for young people in England and Wales, providing a home for more than 20,000 people experiencing homelessness each year.
YMCA England & Wales acts as the national council, supporting each local YMCA within our federation, enabling the development of national programmes and acting as a national voice with Government and decision makers.
We are looking for a corporate fundraising specialist to join the team at YMCA England & Wales at a very exciting time. In the last year alone, we have launched two new multi-year partnerships and tripled income in the Corporate Partnerships function.
The successful candidate will join a supportive, highly ambitious and growing team, and play a key role in implementing our new Corporate Partnerships strategy.
In the last year, we have launched two new multi-year partnerships and tripled income in the Corporate Partnerships function. In January 2024, we restructured the Fundraising team and committed to resourcing functions to best support continued growth.
As Fundraising Manager (Corporate Partnerships), you will:
- Account manage key, strategically important corporate partnerships and relationships, responsible for meeting associated income targets, providing excellent stewardship and delivering growth;
- Identify and develop potential new business relationships and funding opportunities for YMCA England & Wales; and
- Support the implementation of the corporate fundraising strategy, to build YMCA’s reputation as a charity partner and maximise value from existing and potential corporate supporters.
The successful candidate will have excellent commercial awareness, strong communication and interpersonal skills and a demonstrable track record in achieving income targets through corporate fundraising.
To apply for this role, please submit your up to date CV. A cover letter is a great supporting tool for your application.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.
Our team is based across England and Wales and work closely with their extensive regional networks of specialist partners, local authorities and support organisations. The charity’s grants empower farming people to become financially resilient, and their expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges that our farming communities face today.
Summary of the role and key purpose
RABI is seeking a talented and experienced Digital Communications Manager to play a key role in evolving our digital communication strategy and online presence. Reporting to the Head of Communications, the role involves overseeing all aspects of digital communications, managing social media platforms and coordinating the development of engaging content across multiple channels. The Digital Communications Manager will play a vital role in strategizing, executing, and evaluating digital initiatives to effectively convey RABI’s mission and impact, The new role will also project manage the development of a new RABI website.
This is a fantastic opportunity to help transform how RABI delivers its digital communications whilst working as part of a vibrant and supportive Communications team.
Key Responsibilities:
Digital Strategy Development
- Develop and implement a comprehensive digital communications strategy aligned with RABI’s organisational aims.
- Identify new digital trends and technologies to enhance RABI’s digital presence.
Social Media Management
- Manage and grow RABI’s national social media accounts (Twitter, Facebook, Instagram, LinkedIn) to increase quality engagement and followers.
- Develop and own RABI’s social media content calendar, working with internal departments and external partners to ensure monthly content is written and mapped in advance.
- Audit and redesign RABI’s regional and local RABI social media accounts, developing toolkits and guidance for RABI’s Volunteering team.
- Create compelling and shareable content, including graphics, videos, and articles to effectively communicate RABI’s initiatives and success stories.
- Collaborate with RABI partners to create eye-catching social media content for media announcements.
Internal Communications
- Support and help to develop RABI’s internal communications platform.
Website Management and Development
- Project manage the development of a new website for RABI, working closely with the IS team and external web developers to create a multi-purpose site integrated with RABI’s new CRM.
- Oversee the transition to the new website, ensuring a seamless user experience and alignment with RABI’s brand identity.
- Ensure the website is optimised for search engines, accessibility and user engagement.
Content Creation
- Produce and/or share high-quality and engaging digital content, including blog posts, website articles, videos, and infographics, to promote RABI’s programs and events.
- Coordinate with internal teams and external partners to gather content and stories from the farming community.
Data Analysis and Reporting
- Analyse digital communication metrics and use insights to refine strategies, enhance engagement and measure the impact of online initiatives.
- Prepare monthly social media reports for the Head of Communications to share as part of a monthly communications update to staff, highlighting successes and key performance indicators.
Stakeholder Engagement
- Collaborate with internal departments and external agencies to create online campaigns and appeals, driving engagement, support and fundraising opportunities.
- Build and maintain relationships with influencers, ambassadors, partners and supporters to expand RABI’s reach and impact.
Crisis Management
- Monitor social media channels and respond promptly to comments, messages, and inquiries, including managing any negative feedback or crises effectively and professionally.
Key Relationships:
Internal: Communications Team and other relevant departments including Partnerships, Fundraising, Volunteering and Service Delivery.
External: External service providers, partners, and stakeholders in the agricultural sector.
Person Specification:
Essential:
- Bachelor’s degree in Communications, Marketing, Digital Media or a related field.
- Proven experience (minimum 5 years) in digital communications, social media management, content creation, strategy creation and website development.
- Demonstrated experience in project managing website development projects, ensuring successful implementation and seamless user experience.
- Strong understanding of digital marketing principles, including SEO, analytics tools, and emerging trends in the digital space.
- Exceptional writing and editing skills with the ability to produce engaging content tailored for various online platforms and diverse audiences.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Expertise in SEO strategies and implementation to enhance visibility and ranking of RABI’s content.
- Proven ability to collaborate effectively with internal teams and external partners.
- Flexible and adaptable work approach, able to adjust to changing priorities and work independently in a hybrid and remote work environment.
- Prior experience in effectively managing online crises and responding to negative feedback on social media.
Desirable:
- Knowledge and experience of Microsoft Dynamics 365 - Customer Insights.
- Previous experience of using Meltwater.
- Previous experience in a charitable or non-profit organisation.
- Knowledge of the agricultural sector and farming communities.
- Experience in training and capacity-building initiatives.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
This role is responsible for managing and developing the charity’s community fundraising and trade revenues (target of £266,000 in 2024) and building significant engagement with community supporters and fundraisers. You will manage a committed team of two people in the Community and Trade team.
You will be responsible for raising awareness of our community fundraising programme and developing a ‘best-in-class’ stewardship programme that builds new and develops existing relationships with supporters, volunteer groups, organisations and partners to maximise income and raise the charity’s profile. You will also lead on the development and delivery of our 50th anniversary celebrations in 2025.
About you
This is an exciting and challenging role, and an opportunity to take our community and trade fundraising to the next level in an ambitious and passionate organisation. We are looking for an exceptional fundraiser and manager of people. With proven management skills, you will be enthusiastic, driven, results focused, supportive and creative.
You will thrive under pressure and be able to lead and inspire our committed and passionate community and trade fundraising team through a period of exceptional growth.
You will be a fantastic fundraiser in your own right and be able to multitask across a range of different activities and community income streams.
Key responsibilities
Community fundraising
• Design and implement a stewardship programme that converts interest into support and maximises fundraised income whilst developing lasting relationships.
• Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
• Grow non-monetary donations as part of the community fundraising portfolio of events.
• Support the Head of Fundraising in designing new and developing existing community fundraising opportunities.
• Market and promote the calendar of community events to existing and potential supporters and wider to grow levels of engagement and participation.
• Support the Head of Fundraising to design and develop the community events and engagement fundraising calendar to potentially include bespoke, charity place, promoted and reactive events.
• Lead on the creation and implementation of a digital community fundraising programme, focusing of mass participation, low barrier to entry activities.
• Lead on the management and innovation of our trade fundraising income.
• Lead on the development and delivery of our 50th anniversary celebrations in 2025.
Database and process management
• Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
• Record all community and trade income and thank community donors and supporters as per the agreed process.
• Record supporter and event/product specific information.
• Work with the Head of Fundraising to produce regular feedback reports and analysis on specific community products and overall revenue.
Wider fundraising
• Support company and corporate partnerships that utilise community and trade fundraising.
• Work with the Head of Fundraising to develop merchandise and trade income opportunities.
• Manage merchandise supplier relationships and internal and external stock levels.
Working across the organisation
• Work with the Fundraising Team and wider organisation to develop an engaging and rewarding volunteering strategy across the charity.
• Manage the organisation’s close collaboration with the British Transplant Games.
• Work with the Marketing and Communications Team to identify key supporters to develop and nurture, including those who might join our major giving programme.
• Work across teams to raise the profile of the charity and its fundraising activities.
For more information, please check out the full role description.
The client requests no contact from agencies or media sales.
37 hours per week, over 7 days, to include Sundays
£22,960 per annum with progression up to £23,669 per annum
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Permanent
Location: Herne Bay *new shop opening*
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in our new Herne Bay shop, be with us from the beginning as we set up this new shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The closing date for applications is 18th April 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on 4th April 2024.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
TLG’s National Development Department is passionate about growing the UK-wide reach and impact of TLG, engaging supporters and churches prayerfully, practically and financially. Our Church Partnership Team is passionate about generating new Church Partnerships for our Early Intervention and Make Lunch programmes in order to see the lives of struggling children transformed through churches around the UK! Our vision is to partner with churches and church networks that represents as fully as we can the UK church in all its diversity and brilliance. We want Christians from every background to be involved in bringing a hope and a future to struggling children in every context they find themselves.
We are seeking someone who loves the local church, can inspire vision and is incredibly passionate about giving hope and a future to struggling children and their families. The Church Relationship Manager will lead growth in TLG church partnerships in a focussed geographical area and also hold responsibility for at least one denominational connection. We’re looking for a strategic and pioneering leader who is a fantastic networker and has the capacity to work well independently connecting and influencing churches and networks through relationship building, events and meetings.
We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
This role can be Hybrid or Remote
The client requests no contact from agencies or media sales.
Community Empowerment Manager
Salary: £18,471 - £19,294 pro rata (£30,785 - £32,158 FTE)
Location: Shrewsbury, Shropshire - some flexible working offered
21 hours per week (usually worked over 3 days)
Maternity Cover - 6 Months FTC
Closing Date: 9am on 17th April 2024
1st Interviews: 26th April 2024
Do you have a passion and enthusiasm for work with communities?
Are you experienced in managing staff and volunteers delivering community engagement activities?
Our client are looking for a Community Empowerment Manager to join their team in Shrewsbury. They will manage a small team that brings people together to take action on shared goals. These facilitated and sustainable activities will lead to a ripple effect of people acting for nature and the climate.
You’ll successfully close the Trust’s Nextdoor Nature Project in Telford, providing all required achievement, impact and financial reports as well as fully contributing to national evaluation. Managing staff and volunteers delivering community engagement activities will also be a key part of the role, ensuring they fit with the Trust’s three-year strategic goals (and associated budget) for community development. Another, exciting part of the role will be supporting staff to review and modernise our volunteer management systems and implement changes to the wider organisation.
Further Activities:
-
Oversee the dissemination of key learnings and impact stories to trustees, staff and other organisations.
-
Manage the community listeners’ network.
-
Support monitoring, reporting, evaluation and communications activity.
-
Scope, develop and facilitate work within identified communities.
-
Support the empowerment of under-represented and disconnected groups within their local communities, working with them to enhance community cohesion and collaborative working.
-
Champion the community organising approach, sharing skills, experience, knowledge and learning.
-
Promote both local and national campaigns through community networks, liaising with communications contacts to maximise their reach and impact.
-
Build positive relationships between the Trust and community-based organisations and Local Authorities to support objectives.
-
Support the Nextdoor Nature resource hub by working with your team and relevant partners to collect and collate any successful resources.
What they are looking for:
-
Strong people and project management skills.
-
Outstanding organisational skills to prioritise and manage a varied workload.
-
A passion and enthusiasm for working with communities and an understanding of the principles of community organising.
-
A proven track record in developing strong relationships with key individuals/stakeholders from diverse audiences.
-
High level of IT competence & excellent knowledge of Microsoft Office applications is essential.
-
Excellent written communication skills for producing reports / sharing impact.
-
Experience of voluntary sector organisations is desirable
Why work for our client - benefits they offer:
-
Flexible working
-
Home working
-
Salary sacrifice scheme
-
Generous pension
-
Employee Assistance Programme
-
Support with training and development to assist career progression
-
Inclusive & supportive work atmosphere
Our client value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
No enquiries from agencies or for further advertising will be taken.
Who our client are
Our client has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. They combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. They manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. Our client are an autonomous charity, but they are increasingly working collectively, as part of The Trusts, to ensure that their local actions have a national impact and help to address global issues.
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Team. This role will require the successful candidate to be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled.
The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
Role Requirements
Operational Management
- Manage the generation and distribution of stock, including organising the logistics for van deliveries and collections to meet both shops and customer requirements.
- Support the development and optimisation of the Redhill distribution hub.
- Manage key internal and external stakeholders including suppliers, landlords and internal support teams, ensuring that an efficient and compliant service is maintained.
- Research opportunities to reduce waste and disposal costs and introduce new/improved sources of recycling.
- Develop proposals to improve the operational management of the retail team in support of the retail strategy.
- Work with the Head of Retail and Retail Sales Manager to host Retail Sales Meetings, engaging the team with the broader aims of the charity.
Income Generation
- Manage the full gift aid claim process, working with colleagues and shops managers to optimise gift aid conversion rates.
- Manage the shops e-commerce and online operations, research and implement associated platforms.
- Support sales promotions and seasonal changes across the chain of shops.
- Support colleagues to develop opportunities for niche sales offers.
- Regularly review shops departmental sales performance to support sourcing and supply of specific stock.
- Working with fundraising colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.
Standards and Compliance
- Manage full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Deliver and manage internal and external audit processes working with Retail Sales Manager and Head of Retail to ensure that all audit actions and recommendations are delivered by the team.
- Adhere to the policies and procedures of The Children’s Trust.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Salary: £33,930 – £37,700 per annum pro rata + 8.5% pension contribution after successful completion of probation period.
Hours: Full-time or Part-time, minimum 3 days per week
Contract type: Permanent
Location: Battersea Library and home-working
Are you an experienced advice manager, or an advice supervisor looking to progress in your career? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as a Service Manager. This crucial role involves overseeing some of our health-related projects that work with health partners to get advice to people in the community who are most in need. These projects include the following; our Patient Welfare Advice Service – taking referrals from local GPs and social prescribers, our Community Mental Health Transformation Project – linking those experiencing poor mental health with welfare advice, plus others as required.
What will I be doing?
Make an impact every day by…
- Leading health projects, working with health partners to improve access to our advice services.
- Managing CAWs relationship with funders and commissioners; ensuring that reports and returns are completed to time and contracts are complied with - with a view to sustaining and potentially expanding funding for our projects and services.
- Ensuring the delivery of high-quality advice and information as part of these projects and services within the aims, policies, procedures and principles of the Citizens Advice service.
- Leading staff and volunteers to effectively perform their duties and responsibilities and ensure that advice staff and volunteers are supported, supervised, recruited and trained to perform their roles.
- Working collaboratively with the Management team, contributing to regular meetings developing services across the organisation.
What skills are we looking for?
We are looking for an empathetic and knowledgeable candidate with some experience in supervising advice staff and volunteers and an understanding of how funded projects work.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Monday 22nd April 9am
Interviews will be held: Thursday 25th April
Area Development Manager (Nottinghamshire, Lincolnshire, Leicestershire and Rutland and Northamptonshire)
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll mobilise people to become part of a growing community, taking action to improve the lives of everyone affected by Parkinson's. You’ll lead collaboration, joint planning, shared ownership and delivery of area plans to develop a people powered movement, uniting everyone behind a common vision.
You’ll be responsible for driving forward the charity’s strategic plans, working with the vision of the community in a designated geographical area. You’ll grow, facilitate and inspire a movement of people that is supported to have a positive impact and is reflective of the local community.
What you’ll do
-
Be accountable for developing, overseeing delivery and evaluation of the local community development plan
-
Create an inclusive model of feedback and collaboration that increases participation and involvement across diverse communities
-
Source and analyse validated data and local intelligence to support the community to make informed decisions about priorities and evaluate interventions
-
Build and develop local partnerships, collaborations, coalitions in order to achieve innovative and creative responses with positive outcomes that will meet identified needs
What you’ll bring
-
Experience of people (staff and volunteer) management as well as a commitment to working collaboratively with volunteers, and demonstrable experience of engaging and maintaining relationships with stakeholders including those from diverse communities
-
Experience of engaging and inspiring internal and external stakeholders to support and deliver organisational objectives
-
Experience of facilitating and modelling a collaborative and transparent approach, which promotes trust, mutual respect, ownership, reflection and a sense of responsibility
-
Knowledge and/or experience of appropriate health, social care structures and services relevant to Parkinson’s and of the principles of influencing and campaigning
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidates will be required to
-
have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
-
live in the area covered by the post and be able to travel when needed within the area and occasionally further afield
What's it like to work for us?
We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.
We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK