Community volunteer manager jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office with flexible homeworking in line with Crisis’ Hybrid Working Policy
About the role
This is a pivotal moment to join Crisis in a technical leadership role. We are approaching the go-live of our new Supporter CRM, built on Microsoft Dynamics 365, with launch scheduled for July 2026. As Supporter CRM Product Owner, you will play a central part in ensuring that go-live is a success – and then in establishing the continuous improvement model that will drive the platform forward. You will be bold in shaping the product vision, working closely with the CRM Journeys Lead and key stakeholders across the charity to bridge strategic goals with technology enablement.
Working within our Data, Digital and Technology team and reporting to the Business Systems Manager, you will own the product backlog, lead agile delivery sprints, and act as the primary technical expert and advocate for the Supporter CRM. We are collaborative by nature – you will bridge the gap between technical development and the ambitions of our supporter-facing teams, translating user needs into clear, deliverable requirements. Your work will be impactful: enabling an exceptional supporter experience is central to Crisis’ ability to grow income and engagement in pursuit of our mission to end homelessness for good.
About you
- Substantial experience of technical Product Ownership, ideally with hands-on knowledge of Microsoft Dynamics 365
- Proven ability to translate business requirements into technical specifications within an agile framework, leading delivery teams through sprints and releases
- Exceptional stakeholder management and communication skills – equally comfortable working with technical developers and non-technical colleagues at all levels
- Experience of driving high levels of user adoption for a new system or service, including establishing training, governance and change control processes
- Demonstrable track record of working as part of a cross-disciplinary team while being able to work on your own initiative
- A commitment to Crisis’ purpose and values, and to equality, diversity and inclusion
You may also have experience in one or more of the following: Fundraising or Engagement CRM in the charity sector; Dynamics 365 or other integrated Microsoft technologies; agile project management; change management and adoption; software development.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 21 May 2026 at 23:59
Interviews will take place online w/c 25 May
Interview process: Competency-based interview + written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Team: Community Fundraising & Retail
Location: Homebased with regular nationwide travel
Work pattern: 35 hours per week
Salary: Up to £75,884.23 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Associate Director of Community & Retail
-
This role leads the strategic development of Cats Protection’s community, events, retail and e-commerce functions, all of which are undergoing significant transformation. It is responsible for delivering the vision of maximising grassroots community engagement while improving retail profitability, customer experience and overall value.
-
The successful candidate will ensure these income-generating activities strengthen regional presence, align closely with service delivery teams and increase visibility in areas where the charity is less established. The role is accountable for realising both the financial and brand value of these activities, ensuring they work effectively together.
-
As a senior position within the Marketing and Income Generation (MIG) Leadership Team, the role works closely with the MIG Director and peers to drive high performance, collaboration and excellence across the directorate. It also leads and supports cross-directorate initiatives to improve impact, integration and organisational outcomes for Cats Protection.
About the Community & Retail team:
- We run a diverse portfolio of third party challenge events, mass participation events, a DIY fundraising programme and a sizeable community based income generation programme spanning both on and offline presence,
-
We have a large network of versatile charity shops covering England, Wales and Scotland and a growing and diversifying ecommerce operation
What we’re looking for:
-
Significant experience of the range of community fundraising disciplines and/or charity retail and trading
-
Experience of working as part of a senior leadership team and a thorough understanding of how to develop strong and effective collaboration with a range of stakeholders
-
Significant team management experience of large teams and ability to inspire and develop staff to achieve ambitious targets and overcome challenges
-
A tenacious, confident and capable leader, able to deliver ambitious targets and work effectively
-
Thorough understanding of strategy, planning, risk management and dependency planning
-
Appreciative of Cats Protection’s vision, mission and values
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service
-
Salary Finance, which empowers you to take control of your financial wellbeing
-
and much more, which you can learn about
Interested? Here’s how to apply:
-
Application closing date: 26th May 2026
-
Virtual interview date: 15th & 19th June 2026
-
Second stage in person interview (location TBC): 7th July 2026
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.
Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.
This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.
The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) to be the focal point for providing effective support to the Director of Finance and the Finance Manager through the completion of month end, year end and audit, and associated processes. This post requires a detail-oriented and proactive Financial Accountant to join our charity’s finance team. This role is crucial in ensuring accurate financial reporting, compliance with charity regulations, and supporting the organisation’s mission through sound financial management.
Essential Skills
· AAT Level 4 qualified (or equivalent)
· Evidence of continuing personal and professional development.
· Experience within a Finance Department of leading month end processes, Accounts Payable and Accounts Receivable.
· Experience of supporting an audit
· Experience of Sage 50 Accounts or a similar system
· Discretion and confidentiality.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV to by 23:59 hours on Tuesday 26th May 2026.
Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW w/c Monday 1st June 2026. Please let us know if you have any restrictions with this.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.
We reserve the right to close for applications before the closing date if we receive a large number of applications.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.
CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.
Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.
Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer
Objectives of this role
- Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
- Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
- Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
- Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
- Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
- Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
- Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
- Comply with all national and local regulations
Responsibilities
- Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
- Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
- Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
- Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
- Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
- Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation
Required Skills and Qualification
- Five or more years of experience in senior management preferably with a Charity
- Strong experience in public relations, marketing and fundraising
- Knowledge of leadership and management principles for voluntary/community sector
- Proven success working with a board of directors/trustees
- Innovative approach to business planning
- Dynamic and charismatic team player who enjoys being the public face of the organisation
Preferred Skills and qualifications
- Degree (or equivalent) in business, human resources or finance
- Experience in managing budgets
- Exceptional verbal, written and visual communication skills
- Experience in community engagement and volunteer development
- Experience in working in a cross functional and complex reporting environment
JOB SPECIFICATION
Essential
- At least 5 years relevant experience of managing a charitable organisation.
- Demonstrable senior leadership and strategic management
- Demonstrable passion for, or commitment to, the work of CJO
- Good understanding of the charity sector’s regulatory frameworks and legislation.
- Experience of building positive working relationships and managing teams/performance.
- Good judgement and able to act decisively
- Collaborative, open and able to constructively challenge and inspire
- In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people
- Experience of working in and managing organisational change and development
- Experience of working with consultants and contractors
- Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
- Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
- Substantial experience of budget management and financial accountability at £150K and above.
- Experience of managing a varied and demanding workload
- A credible and inspiring communicator and negotiator
DESIRABLE
- Experience of gaining quality marks for services.
- Experience of using case management systems.
- A good understanding of GDPR.
APPLICATION GUIDANCE
- Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
- Respond to each person specification point in order when completing your supporting statement
- Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience.
HOW TO APPLY
Candidates are asked to submit:
- a CV of no more than 2 sides of A4, font size 12
- a Supporting Statement of no more than 3 sides of A4, font size 12
- Our completed Equality & Diversity Form
Closing Date & Time: 29th May 2026
Interview Date: Interviews are expected to take place in person On 08th June, 2026
If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.
CJO is an Equal Opportunities Employer.
All candidates must have the right to live and work in the UK.
We will only be able to contact shortlisted candidates.
Claudia Jones Organisation was established in 1982. Primarily the organisation supports and empowers women and families of African Caribbean heritage
The client requests no contact from agencies or media sales.
As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.
You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.
You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.
There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.
Please note that interviews will take place on Tuesday 2nd June in Maggie's Glasgow.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers.
You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
Our Volunteer Engagement Department, which the Volunteer Support Assistant role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role:
Please read the attached Job Description PDF.
The required start date is Monday 3rd August 2026. This is a part-time role of 20 hours per week, working 4 hours per day, Monday to Friday. The set working hours are 10:00 - 14:00. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.
This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.
Applying for the role:
Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.
Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:
-
Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.
-
Show your interest and understanding of Chapter One.
Any applications without a cover letter will be discarded.
As part of your application, you will be asked some questions designed to allow you to showcase key skills required for this role. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.
Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage
Deadline for applications:
23:30 on Sunday 31st May 2026. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.
Next steps:
During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by senior members of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted as soon as we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please see above. Please do not send any applications or correspondence via the Chapter One website. Chapter One uses anonymised recruitment so we are unable to locate your application until you are through shortlisting. If you make a mistake on your application, or need any help with your application, please contact Charity Job, we are sadly not able to help with this.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Senior Hub Supervisor – Devon & Cornwall
Hours: 37.5 hours per week (Monday to Friday, with rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Sisna Park, Plymouth PL6
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
To support the efficient and safe running of FareShare South West’s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required.
Key Responsibilities
1. Hub Management
- Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution.
- Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager
- Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
- Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids).
- Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently
- Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs).
- Report operational improvements to the Hub Manager and support the implementation of agreed changes.
- Deputise for the Hub Manager during absence by:
- Coordinating daily activities and overseeing the hub operations team.
- Leading on-site health & safety and supporting team wellbeing.
- Liaising with the Head of Food and Logistics to support food intake and logistics.
- Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls.
- Escalating and reporting issues to the Head of Operations.
2. Volunteer Management
- Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work.
- Ensure volunteers are supported and trained in their specific roles and can develop.
- Support volunteer health, safety and welfare during shifts.
- Coordinate delivery of corporate volunteering days with support from the wider FSSW team.
- Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager.
FareChance Employability Programme
- Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress.
3. Goods In and Storage
- Lead on the Goods In process:
- Train and support hub operations staff in correct goods in procedures.
- Coordinate and delegate daily goods in activities.
- Maintain accurate paperwork and use of relevant IT/systems.
- Develop and implement process improvements and share best practice across sites.
- Coordinate delivery yard activities, including CFM collections.
- Manage stock storage:
- Lead on stock rotation and promote best practice.
- Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams.
4. Compliance and Health & Safety
- Work in accordance with FareShare’s HACCP Food Safety Manual.
- Support compliance with all relevant food hygiene, H&S, and other operational standards.
- Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures.
- Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly
- Undertake relevant training in food hygiene and H&S.
5. General
- Respond to enquiries and communications via phone, email, in person, or internal systems.
- Engage positively with visitors to the Hub.
- Support FSSW events as required.
- Carry out any other duties in support of the role’s purpose.
- Maintain high standards of customer care and conduct.
- Support the security of the Hub and all assets, including food.
Person Specification
Essential
- Experience working in a warehouse, logistics, or food distribution environment.
- Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures.
- Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices
- Strong organisational skills and attention to detail.
- Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files.
- Clear verbal and written communication skills.
- Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures.
- Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative.
- Full UK driving license.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Understanding of the voluntary, food, or charity sectors.
- Experience working alongside or supporting volunteers.
- Food Hygiene or Health & Safety qualifications (Level 2 or above).
- Experience supporting change or improvement projects.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Ascension is a truly special place to be. We are a thriving Anglican church community in South West London. Our mission is to share the love of God in everything we do - from our vibrant Sunday mornings including Bubble Church - a service for young families that started at Ascension and is being rolled out nationally across the Church of England, to our café Parish Coffee which is open during the week and hosts a refugee drop-in, debt advice service and various community groups.
As our Operations Manager, you will be the operational backbone of the church. While our clergy and ministry leaders focus on the frontline, you will be the one ensuring the infrastructure is robust enough to support our mission.
This is a senior leadership position within our staff team. You won’t just be managing tasks; you will be a key partner to me and the wider team, helping us refine our processes and manage our resources, to ensure we continue to thrive.
Whether managing finances, overseeing building projects, or navigating complex negotiations, every task you undertake serves our mission to share God’s love.
We are looking for a self-starter, and a passionate disciple of Jesus who is ready to use their professional gifts for the kingdom. We hope this pack gives you a sense of the exciting journey we are on and look forward to hearing from you
Spreading the love of God to Balham and beyond
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: MK Volunteer Services Managers x 2
Responsible to: Volunteer Manager
Location: Milton Keynes, occasional travel to Aylesbury
Salary: £25,000 - £30,000 (FTE) depending on experience
Hours: 21.6 hours x 2 (Flexible working)
Contract: Permanent Contract x 2
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment, and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight loss, you could be just who we are looking for!
We currently have an exciting opportunity for two MK Volunteer Services Managers to join our team, working flexibly from our office in Milton Keynes and from home.
Why are these roles so critical to us?
The MK Volunteer Services Managers will play a pivotal role in recruiting and managing volunteers in Milton Keynes for our social clubs and our home visiting services.
· One MK Volunteer Services Manager will support our existing social clubs, which provide a range of activities and services to people with vision impairment.
· One MK Volunteer Services Manager will support our home visiting services, which include reading, shopping and befriending services to ensure that local people with sight loss are not socially isolated and alone.
Have no doubts, these are roles with significant impact.
Your Responsibilities will include, but not be limited to:
Social Clubs & Events Role
· Supporting the delivery of existing social clubs, including organising activities and coordinating volunteer-led sessions.
· Supporting the planning and delivery of key events across the year (e.g. Volunteer Appreciation, AGM).
· Recruiting and managing volunteers involved in group-based activities.
· Providing administrative support to ensure activities and events are well organised and run smoothly.
Home Visiting Services Role
· Managing referrals and coordinating home visiting services, including reading, shopping and befriending support.
· Matching volunteers with clients appropriately, ensuring a positive and effective service.
· Supporting and maintaining relationships with volunteers and clients.
· Maintaining accurate records and supporting effective use of systems (including Beacon).
Shared Responsibilities (both roles)
· Supporting volunteer recruitment across Milton Keynes.
· Building positive relationships with volunteers, members and local partners.
· Contributing to the ongoing delivery and development of services.
You will spark our interest by being:
· A “People Person”: Having excellent interpersonal skills is crucial. This is a role that relies on working closely with volunteers and local people with sight loss.
· Well-organised and able to prioritise effectively: You will be able to manage a varied workload, balancing competing demands and focusing on what matters most to ensure services run smoothly.
· Community minded: You will be driven by a passion for making a positive impact on the lives of vision impaired individuals in our community, ideally having worked with volunteers to deliver services.
· Connected to Milton Keynes: This role involves working with individuals across the Milton Keynes area. Ideally, you will live in Milton Keynes or nearby, with good local knowledge and connections across the community.
· A confident communicator: You will be comfortable building relationships with a wide range of people, including volunteers, members and partners, and able to handle sensitive or challenging conversations in a calm and professional way.
· Resilient and adaptable: You will be able to manage changing priorities and respond to challenges positively, maintaining a calm and solutions-focused approach
Required Experience
· Experience working or volunteering in the voluntary/community sector – ideally with an understanding of the current challenges in the sector.
· Experience in recruiting, coordinating, or supporting volunteers or growing a team, service or project through community engagement.
· Demonstrable success in building partnerships, networking or stakeholder engagement.
· Comfortable managing projects or local services with limited supervision, ideally in a community-based setting.
· Experience of managing a varied workload and prioritising effectively across multiple tasks.
· Prior experience working with or supporting people with sensory loss would be beneficial, but not essential.
If our purpose excites you, and you feel you have the skills required to excel in one of these roles, we would love to receive an application from you!
We understand that the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please indicate in your application which role would be your preference (Social Clubs or Home Visiting Services).
Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
No agencies, please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
What you’ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Line management experience (as you'll be managing a cleaner)
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays (pro rata)
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying:
You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2026
Interviews will be face to face at Founders House, SW1V on Wednesday 27th May.
JOB TITLE: Community Support Worker
RESPONSIBLE TO: Community and Families Manager
HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)
LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)
DURATION: Fixed term 24 months (with potential for extension, funding allowing)
SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata
KEY WORKING RELATIONSHIPS
• Community and Families Manager
• Head of Community Services and communities team
• Adoption UK Scotland and Kinship service colleagues
• The Adoption and Kinship Community in Scotland
• Local Authorities and external commissioners
PURPOSE OF THE ROLE
• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities.
• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.
• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network.
• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.
• To be part of the wider communities within Adoption UK Scotland, working across teams and services.
• Work collaboratively with colleagues across all services areas of Adoption UK
MAIN DUTIES AND RESPONSIBILITIES
• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.
• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.
• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups
• Attending events to promote the wider work of AUK Scotland at conferences or support groups
• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes
• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.
• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.
• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.
Criteria
EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE
- Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
- Experience of engagement and direct work with families and/or young people (Essential)
- Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
- Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)
Skills and abilities
- Report writing and record keeping (Essential)
- Excellent communication skills, both written and verbal (Essential)
- Ability to build and maintain relationships (Essential)
- The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)
Accountability
- Liaise with colleagues to share updates and information
- Report to supervisor and relevant managers and external commissioners on activities
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.
This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.
About Chopwell Regeneration Group (CRG)
CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.
Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.
In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities.
In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.
We have a team of 11 staff and every year work with over 200 volunteers.
Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.
Our Values and How We Work
We are an organisation that:
● Is committed to a thriving, sustainable future for Chopwell.
● Listens to our community- local consultation and lived experience shapes our work.
● Is ambitious for our community, driven to achieve impacts, and willing to innovate.
● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.
● Values working in partnership with organisations locally, regionally and nationally.
● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.
● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.
Job Description: Senior Programmes Manager
Hours: 30 - 37.5 per week* (subject to agreement)
Holiday: 6 weeks pro rata (includes bank holidays)
Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)
Place of work: The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU
Reporting to: CRG Board of Trustees
Contract term: 12 month fixed term contract (expected to renew subject to funding)
The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees. They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.
Key areas of responsibility:
● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.
● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.
● Leadership and management of staff including line management responsibility.
● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.
● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.
● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.
● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.
● Managing budgets for all programmes and ensuring financial targets are met.
● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.
● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection.
● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.
● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.
Knowledge, Skills and Experience Needed
We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:
Essential Criteria
Leadership & People Management
● Leadership and management experience
● Ability to influence, motivate and inspire others
● Experience of people management and supporting staff/volunteers
● Confidence in advocating for community needs and priorities
Community-Led Practice
● Proven ability to work with communities, service users or audiences to shape programmes or services
● Commitment to inclusive, participatory and community-led approaches
● Ability to build trust and work effectively with people from diverse backgrounds
Partnership & Collaboration
● Strong collaboration and partnership-building skills
● Ability to work confidently with partners across sectors
● Excellent communication and advocacy skills with a range of stakeholders
● Excellent written and verbal communication skills
Programme and Operational Management
● Experience of developing, managing and delivering successful community programmes
● Ability to manage operational delivery, budgets and impact targets
● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.
● Strong organisational skills and ability to manage competing priorities
Strategy, Funding and Evaluation
● Experience of identifying opportunities, developing projects or securing funding.
● Ability to monitor outcomes and evaluate impact.
● Experience of writing reports, case studies or funding updates.
Personal Qualities
● Creative thinking and problem-solving
● Self-motivated, resilient and adaptable
● Committed to the aims of Chopwell Regeneration Group
Desirable Criteria
● Experience of leadership and management in the voluntary, charity or community sector.
● Experience of managing grant-funded programmes.
● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.
● Experience of social prescribing, employability, education or wellbeing programmes.
● Experience of communications, PR or social media content creation.
● Understanding of the challenges and opportunities facing communities like Chopwell.
● Lived experience of the communities CRG serves.
Additional Information
● We would ideally like the successful candidate to start as soon as possible, but can be flexible.
● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).
● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.
● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview. Please include information in your application if you are applying under the Disability Confident scheme.
● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.
Deadline for applications: 11.59pm on Sunday 24 May 2026
Interviews: During week commencing Monday 1 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
We are looking for a Later Living Community Manager to provide high-quality management to one of our Later Living communities. You will support residents to maintain their independence, resolve repairs and maintenance issues, and ensure safety and security across the premises. This role requires excellent communication skills and the ability to build strong relationships with colleagues and external partners. Our Later Living communities provide homes and services to residents generally over 55 years of age who benefit from additional support and security.
What You’ll Do
As a Later Living Community Manager, you will be the key point of contact for residents, providing practical assistance and managing their expectations. You will assess residents’ needs, signpost to specialist services, and identify safeguarding concerns where necessary. You will oversee tenancy sign-ups, support new residents, and maintain accurate case management records. The role involves monitoring repairs and maintenance, supervising contractors, and ensuring compliance with health and safety requirements, including fire safety. You will also foster a sense of community by organising activities that promote wellbeing and engagement, while line-managing a Domestic Assistant or Premises Assistant to maintain high standards of cleanliness. Covering other communities when required and attending training will also form part of your responsibilities.
What You’ll Need
- Experience supporting vulnerable adults and knowledge of health and social care issues in a residential setting
- Experience conducting risk assessments and managing housing-related tasks, including reporting repairs and health and safety
- Strong communication skills, both written and verbal, with proven ability to deliver excellent customer care
- Competent IT skills, including Microsoft Office and case management systems
- Line management experience (as you'll be managing the Deputy Community Manager)
- Ability to work independently, manage multiple priorities, and maintain professional boundaries
This role will be based in Embankment Garden, SW3.
Please note an enhanced DBS check is required.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays
- two additional paid volunteering days each year
- flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- up to 10% pension contribution
Please read before applying:
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2026
Interviews will be taking place face to face at Founders House (SW1V), Wednesday 27th May.