Contract manager jobs in London
Salary: £46,617
Contract: Permanent – full time
Location: Hybrid – 2 days a week in Aldgate office
Deadline: Rolling
We are working with a leading disability charity who are looking for a Partnership Development Manager to lead on identifying and securing new 6-7 figure corporate partnerships. The charity is passionate about making the UK the best place for people with a learning disability to live happy and healthy lives.
This role is a crucial part of the fundraising team, proactively building and maintaining an extensive pipeline of potential partners including charity of the year, sponsorship, strategic partnerships and corporate foundations. If you love finding new partnerships and have sales or fundraising experience this could be a perfect role for you.
To be successful in this role, you'll need:
- Corporate fundraising experience and a real passion for building new relationships and meeting targets
- Understanding of corporate partnerships and how to identify, research and manage potential partnerships
- Demonstrable experience of writing successful, inspiring and emotive proposals and pitches, tailored to a corporate audience
For an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2684EI when applying.
We’re here to help families facing some of life’s toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help?
Thanks for taking the time to explore the role of Trusts Fundraising Manager at the Family Holiday Charity. The role is becoming vacant as our current Trusts Fundraiser is taking early retirement. We’re super happy for her. But it means time for change! So, we're looking for a new colleague to join us and build forward from all the hard work that she’s put in!
This role is a critical one in our fundraising plans - raising around £300k annually, with pipeline potential for more as you unlock partnership working and programme development across the organisation.
You’ll need to be a bit of an all-rounder - researching and keeping pipelines updated, eccure gifts and donations, consider applications, adapt data and information and inspire with your words, reporting on progress and income. Add a dash of strategic thinking as we develop programmes and look for new funding support to achieve that. We currently raise about £200k (with about ¾ of that as secure as any pipeline can be) but have a budget target of £100k to raise from partnership working and programme development with others in the team. There’s a lot of potential in this area!
The trusts environment is, quite frankly, a bit bonkers so we know that this won't appear on paper to be the easiest role in the world. You’re going to need grit and tenacity as well as all the other skills a good trust fundraiser needs. But we’re a great team, going great things and in a fantastic position to build forward from our existing strong position in Trusts.
We’re a small but flexible team - just like our approach to work. This is a hybrid role, and you’ll need to show your face in the office periodically (for things with a purpose, not just for the sake of it!). I’m open to suggestions on job share or other flexible ways of working so just get in touch and ask.
It's vital that you're happy and confident in making your next career move, so lt's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you’re interested in the role.
Applications close: 23.59 on Sunday 4th January 2026
Initial Interviews will take place early to mid January 2026 with Mags Rivett, Director, Income & Engagement and one other peer colleague from within the team. A second interview will follow with Mags Rivett and Rob Parkinson, (CEO). This will likely be a face to face Interview at our offices in London. Dates and times to be confirmed.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Senior Brand Manager (Brand Planning)
Reference: DEC20258767
Location: Flexible in UK + Travel to Team Meetings
Contract: 12 Months (Maternity cover)
Hours: Full time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Introduction
We are looking for a Senior Brand Manager to lead on our brand marketing campaigns and drive forwards new brand reach initiatives.
Working within the RSPB’s brand team you will help bring our brand to life, shift perceptions, and build brand affinity amongst new and existing audiences by planning and delivering impactful brand campaigns. and working closely with the fundraising and campaigning teams on their activities.
It’s an exciting time to join. Since launching our refreshed brand in 2022 we've laid strong foundations for the future, and you will have the opportunity to help our brand continue to grow and soar. This is a fixed term contract to provide cover within the brand team during a period of maternity leave.
Key responsibilities
- Lead the planning, development and review of insight-led brand marketing campaigns
- With the Head of Brand, deliver brand reach initiatives to grow the RSPB’s top of funnel metrics. From early discovery through to delivery and measurement, always leading the delivery phase and marketing planning specifically.
- Brand Business Partner for teams driving strategic and high reach marcomms activities e.g. Supporter Fundraising, Commercial, Campaigns & Mobilisation and Brand & Marketing - providing brand consultancy to ensure the brand is well executed in external campaigns and comms to build brand equity.
- Share insight on brand health and brand related business metrics through collaboration with the Head of Market Research & Insight. Identify actions arising from the insight and set strategic direction with support from Head of Brand where necessary.
Essential skills, knowledge and experience:
- Experience of developing multi-channel campaigns rooted in audience insight.
- Experienced in brand tracking and measurement, and using it to shape marketing and communications plans.
- Expertise in brand strategy and positioning
- Experience leading marketing projects and new initiatives.
- Curious and collaborative, the role holder will be skilled at influencing across the organisation, proactively identifying opportunities to improve outcomes by providing support and challenge through insight and evidence.
- Experienced at developing collaborative external and internal relationships with key stakeholders to secure positive brand outcomes
- Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
- Logical and methodical, analytical and a good eye for detail.
General information
From time-to-time, and particularly at the start of a new project or campaign, you will be expected to come together with the rest of a project or campaign team, or workstream, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy. This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.
Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:
- Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
- Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.
Additional Information:
- This is a full time, fixed-term role for 12 months, for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Friday 9th January 2026
We are looking to conduct interviews for this position from w/c 26th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Salary: £38,000 per year
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Head of Marketing and Communications
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the Workable link. Your covering letter should outline:
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Your motivations for applying to this role and what about our mission resonates with you
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How this role fits into your career plans
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Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
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First-round interview w/c 26th January
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Second-round interview w/c 2nd February
Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.
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Final interview with the CEO
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action.
The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.
The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.
The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally.
ROLES AND RESPONSIBILITIES
BRAND & FUNDRAISING COMMUNICATIONS (70%)
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Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
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Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
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Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
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Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership.
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Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
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Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.
MEDIA RELATIONS (20%)
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Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
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Build and maintain strong relationships with journalists and key media contacts where necessary.
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Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
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Support crisis communications and reputational risk management as required.
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Work closely with the founder’s brand and communications team on joint high-profile press moments.
TALENT ENGAGEMENT (10%)
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Support talent engagement including strategy development, recruitment and ongoing engagement.
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Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
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Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
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Monitor, evaluate and report on talent engagement activity to inform future strategy.
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
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Experience in the non-profit, social impact, or corporate social responsibility sectors.
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Proven experience working across communication channels (owned, earned, paid, and shared).
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Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives.
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Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
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Ability to build and maintain trusted, long-term relationships with corporate partners and media.
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Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
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Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
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Confident engaging with high-profile partners, media, and talent - adapting to different situations
DESIRABLE
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Experience working with global or high-profile brands.
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Experience working with high-profile talent
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Experience supporting crisis communications and reputational risk management.
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Background in event communications, stakeholder engagement, or collaborative campaign delivery.
PERSONAL QUALITIES
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Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world
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Strategic thinker with creative storytelling and problem-solving skills
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Highly organised and proactive in managing complex projects
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Collaborative, able to work effectively across teams and with stakeholders
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Solutions-oriented, with the confidence to propose bold ideas
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Committed to embedding equity, diversity, and inclusion in all work
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Resilient with demonstrated ability to work in a fast-paced environment.
The client requests no contact from agencies or media sales.
Job Description
Job Title:Catchment Partnership Programme Manager
Salary: £42,546 - £48,846 (Manager Band B, Manager Band C,)
Contract length: Permanent, Full time.
Location:Hybrid, flexible, based at Thames21 office in Guildhall and/ or Bromley by Bow
Responsible to: Head of Improving Rivers
Responsible for: Catchment Partnership Officers and Roding Rises Project Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
Thames21 is seeking an energetic, experienced and committed person to lead our team of Catchment Partnership hosts. This role will involve overseeing the development of our portfolio of 10 hosted and co-hosted Catchment Partnerships across a diverse landscape of urban and rural river catchments spanning London and the wider Thames Basin.
Each partnership is unique, and we pride ourselves in developing each according to the local partners’ vision and as is appropriate for the character of the area and river. Our primary aim is to deliver the Catchment Based Approach and tangible on-the-ground improvements that achieve clean, healthy rivers which deliver social benefits for our communities.
The successful candidate will have operational experience at catchment level as well as management experience. The candidate will take a strategic overview of all catchment partnerships and guide our team of Catchment Partnership hosts and officers, enabling the enhanced delivery of the four priority themes: –
Stakeholder and community engagement as part of active, delivery focused partnerships.
Project identification and development to support delivery of catchment plans, sub-catchment plans and Thames21’s 5-year plan.
Successful fundraising for delivery of river catchment improvement projects.
Knowledge sharing, to bring people together in a way of working that is inclusive, collaborative, cross boundary and catchment wide.
Finally, the role will take a lead in ensuring the Thames21 Catchment Officer/host role is resiliently funded by working closely with partner organisations to increase investment in catchment partnerships to deliver healthy rivers and catchments.
Key responsibilities
· Work with Thames21’s Catchment Partnership Officers/hosts to develop their Catchment Partnership networks and ensure each is delivering against clear catchment and sub catchment action plans.
· Lead on the administration and reporting of Catchment Partnerships programme and line management of the Catchment Partnership team.
· Oversee the management of the Catchment Partnership Team budget, working proactively to identify and fill any funding shortfalls.
· In partnership with the Head of Improving Rivers and Catchment Partnerships Officers, develop each catchment partnerships value to partner organisations with a view to them investing in the catchment partnership host role.
· Support Thames21’s strategic work with external stakeholders through working alongside the Chief Executive Officer to administer the River Partnerships in London (RiPL) group.
· Work closely with Environment Agency catchment coordinators to develop multi-year strategic approaches to delivering national Water Environment Improvement objectives and National Success Measures for Catchment Partnerships.
· Help Catchment Partnership Officers identify, develop and raise funding for river catchment improvement projects, taking a leading role in strategic technical funding bids and working closely with the Heads of Improving Rivers and Fundraising team.
· Contribute to the strategic direction of Thames21 Improving Rivers Team and long-term. sustainability of the organisation.
· Arrange, host and coordinate Catchment Partnership Meetings including production of agendas, minutes and actions.
· Oversee the delivery of strategic projects.
This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and those in this document.
This role has been reopened and the closing date role has now been extended to 5pm Friday 2nd January 2026
Interviews are expected to take place on the weeks of 12th and 19th January 2026, but this is subject to change.
The client requests no contact from agencies or media sales.
The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.
The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.
Role Requirements
- Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
- Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
- Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
- Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
- Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
- Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
- Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
- Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
- Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
- Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Supporter Experience Manager. This role will by hubrid with 2 days in the office: London, Cardiff, Edinburgh or Warrington.
This role sits at the heart of supporter engagement, shaping how supporters connect, engage and stay loyal over time. You’ll lead the development of a unified, multi-channel supporter experience strategy, using insight, innovation and collaboration to deepen relationships and maximise lifetime value.
As a Supporter Experience Manager you will:
- Design and implement a multi-channel Supporter Experience Strategy, delivering a unified supporter journey framework across the organisation.
- Lead the development and adoption of integrated supporter journeys that enhance satisfaction, trust, loyalty and income growth.
- Map and evaluate existing supporter journeys, identifying pain points and recommending improvements to deliver better outcomes.
- Use supporter feedback, insight and performance data to continuously refine journeys and communication approaches.
- Drive innovation by exploring emerging trends, tools and technologies to enhance supporter engagement.
- Identify and maximise cross sell opportunities, ensuring supporters are engaged in meaningful and personalised ways.
- Collaborate closely with data and insight colleagues to develop CRM capabilities that support personalised, data led engagement.
- Own and maintain the supporter journey matrix, ensuring consistency and quality across campaigns and initiatives.
- Develop and deliver training that equips teams to design, implement and improve supporter journeys effectively.
To be successful, you must have experience:
Essential
- Significant experience in a supporter experience role or delivering supporter journey strategy.
- Strong background in multi-channel communications and content delivery.
- Highly developed analytical skills, with the ability to translate insight into action.
- Experience designing and refining end to end supporter journeys.
- Proven project management skills and the ability to collaborate effectively across teams.
- Excellent interpersonal and influencing skills with internal and external stakeholders.
Salary: £53,549 for London, £48,576 for all other locations.
Location: London, Cardiff, Edinburgh or Warrington hybrid working , 2 days in the office.
Contract: Permanent, 35 hrs a week
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
ABOUT THE ROLE
The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.
The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.
The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
Programme Management
· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures
· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.
· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.
· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.
· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.
· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth
· Working with the Programme’s team to input & manage programme data and reporting.
· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.
Logistics and Coordination
· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.
· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.
· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.
· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.
Budget and Income Generation
· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.
· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.
· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.
· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.
· Monitoring expenditure, tracking income, and providing financial reports on programme performance.
Student Outreach & Support
· Manage the application and selection process, ensuring fair and transparent recruitment.
· Working closely with students to support their career development, including
- CV writing and cover letter workshops
- Interview preparation sessions
- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)
- One-on-one mentoring and guidance
· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.
· Responsible for marketing to schools and colleges to increase awareness and participation.
· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.
· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.
Employer Outreach & Support
· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.
· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.
· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals
· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.
· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices
· Gathering feedback from employers to continuously refine and improve the programme.
Customer Service and Administration
· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.
· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.
· Collecting and collating impact and monitoring data.
· Providing administrative support for other Programmes depending on workload, capacity and department demand.
Other Duties and Partner Support
· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.
· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.
General Responsibilities
· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.
· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience
· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.
· To work cross functionally with other departments, regions and countries.
· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.
· Working within Variety’s Data Protection policies at all times.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
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Proven experience in managing programmes or projects, including planning, delivery, and evaluation.
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Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).
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Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.
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Understanding of safeguarding principles and experience working with vulnerable adults or young people
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Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.
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Strong ability to manage multiple tasks, deadlines, and priorities effectively.
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Competence in collecting, analysing, and reporting data to measure impact and inform improvements.
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Confident using Microsoft Office and CRM or database systems.
Desirable:
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Delivering or coordinating training sessions for employers or staff.
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Experience managing budgets, monitoring expenditure, and reporting on financial performance.
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Familiarity with employability skills training, CV writing, and interview preparation.
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Experience organising workshops, meetings, or onboarding sessions.
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Ability to promote programmes to schools, colleges, and employers.
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Using impact data to drive continuous improvement.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)
Hours: 9am to 5pm
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are seeking a Social Media Manager to join our Communications and Marketing team. You will lead our social media strategy, manage our channels, and create compelling, story-led content that engages new and existing supporters and raises awareness of World Jewish Relief. You’ll oversee our online voice, working closely with colleagues across communications, fundraising, and programmes to ensure a consistent, authentic presence across all platforms.
You will be responsible for:
- Planning, designing, editing and publishing engaging, exciting, on-brand content including posts, stories, videos, and graphics collaborating with the Creative team.
- Writing clear, emotive copy tailored for each platform and audience.
- Ensuring ethical storytelling practices that respect the dignity and rights of the people we work with.
- Iterating and delivering a social media strategy aligned with the World Jewish Relief’s mission, brand, and campaigns.
- Managing day-to-day activity across all current platforms (Facebook, Instagram, X, LinkedIn, YouTube) and support us to develop our presence outside of these platforms.
- Using analytics to track engagement, optimise content, and report on performance and growth, ensuring insights feed into our tactics moving forward.
- Working closely with Head of Marketing to support paid campaigns across digital channels and ensure they are aligned with organic activity.
- Working closely with the fundraising, Marketing & Communication teams to deliver integrated fundraising campaigns and events, aligned with campaign narratives but specific for social media audiences.
- Working closely with Programmers and Partners to ensure they understand what good content looks like so you can maximise across our channels.
- Monitoring social media conversations and engaging in a timely and compassionate way.
You should have:
- Experience managing and growing social media channels for a brand, ideally a charity, NGO, or values-driven organisation.
- Strong content creation and editing skills (photography, video, and short-form editing) with experiencing creating content for a brand, with demonstrable results.
- Ability to create and tailor content for a variety of global audiences, and report on results.
- Confident using social media analytics and scheduling tools (e.g. Meta Business Suite, Hootsuite).
- Understanding of ethical communications and safeguarding in international development contexts.
- Expertise using design tools such as Adobe InDesign, Photoshop, Illustrator, Premiere Pro and After Effects.
- Creative thinker with strong organisational skills and the ability to manage multiple priorities.
- Outstanding copywriting skills for online audiences and strong understanding of the Jewish community
- Excellent communication and storytelling skills with a keen eye for detail and tone of voice.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload a CV and a cover letter which answers the following questions to help demonstrate your suitability for the role:
- Why are you the right choice for World Jewish Relief’s Social Media Manager?
- What are the most relevant parts of your experience for this role, and why?
- Looking at the specific responsibilities and the person spec, where do you feel you have the least experience?
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
18 Month Contract, Full time, 37.5 hours per week.
Reports to: Digital Communications Manager
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: We offer blended working within this role – with a minimum two days a week in the office or at key stakeholder meetings externally required.
About the role:
This an exciting time to be joining Motability Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose.
As our Social Media Manager, you will actively monitor trends, conversations, and opportunities across the transport and disability sector to identify moments where Motability Foundation can engage, respond, and lead. You’ll create compelling, original content for our digital channels spotlighting our impact, amplifying our voice and the voices of disabled people. Working within our growing Digital Communications team, you’ll ensure our content is timely, relevant, and aligned with sector developments, supporting our strategic aims and deepening community engagement.
What you will be doing:
Social media management and community building
- Own day-to-day management of our social media channels (LinkedIn, X, Instagram and Facebook).
- Foster community engagement - respond to comments, messages, and mentions in a timely, sensitive, and brand-aligned way.
- Develop and implement community-building initiatives (user-generated content and beneficiary support stories)
- Follow best practice guidelines to ensure all content is accessible (e.g. alt text, video captions).
Content creation and storytelling
- Create original, on-brand social media content that reflects Motability Foundation’s values, mission, and impact. This includes written copy, graphics, short videos, infographics, and carousel posts.
- Develop content that communicates impact and encourages calls to action, such as grant applications or case study sign-ups.
- Collaborate with the Content and Stories Executive, and Communications team colleagues (e.g. press, public affairs) to source stories, case studies, and content opportunities.
- Maintain the digital content calendar in coordination with the Digital Communications team.
Campaign planning an execution
- Lead integrated digital awareness-raising campaigns that bring together organic social, paid social, email, and web content.
- Manage campaign creative, scheduling, and coordination, ensuring timely execution and message alignment.
- Work with partner organisations and external agencies to deliver high-quality campaign assets.
Social listening, analytics and reporting
- Use social listening tools to track sentiment, conversations, and emerging trends in the transport and disability space.
- Help develop and monitor KPIs (reach, engagement, conversion, sentiment) and produce regular performance reports.
- Translate insights into actionable recommendations for content, community, and campaign optimisation.
- Use A/B testing or experimentation (post times, formats, messaging) to improve performance.
Strategy development and implementation
- Support the development of a long-term social media strategy aligned with the charity’s five-year strategy.
- Help define audience segments, tone of voice, content pillars, channel priorities, and metrics for success.
- Contribute to cross-functional strategy discussions to ensure social media aligns with wider organisational goals.
- Stay up to date on social media trends, platform changes, emerging tools, and best practices in the charity sector.
Risk management and brand governance
- Ensure that all social content aligns with brand guidelines, tone of voice, and organisational values.
- Escalate any reputational or safeguarding risks (e.g. negative sentiment, sensitive stories) to the Digital Communications Manager and wider Communications team.
- Support the development and implementation of social media policy, guidelines, and process maps.
Your experience:
- Proven track record of success in a dedicated social media or digital communications role, ideally within a charity or a public sector organisation.
- Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
- Experience developing and running social media campaigns (using organic and paid content).
- Skilled at content creation: writing, graphic design (e.g. Canva or Adobe Express) and basic video production / editing.
- Used social analytics and listening tools to measure performance, monitor sentiment, and generate insights.
- Managed or contributed to multi-channel campaigns, combining social media with email and website.
- Experience managing a content calendar and coordinating with different teams.
- Proficient with social scheduling and management tools e.g. Sprout Social, Emplifi or similar.
- Experience in reporting, A/B testing, or using insights to optimise content is a plus.
- Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
- Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
Nice to haves
- Experience working with or for disabled people's organisations or charities.
- Experience editing website pages using a CMS e.g. Umbraco, WordPress
- Experience partnering with external agencies or consultants.
- Understanding of SEO, UX and accessibility best practices and have applied them in your work.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across Wales – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across Wales and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Fundraising Development Manager
Salary: £35,000 - £38,000
Contract: Permanent
Location: Hybrid (3 days per week in London office)
Closing date: 9th January
Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible working options
We have a great opportunity for a Fundraising Development Manager working for a world-class performing arts organisation that pushes boundaries and champions creativity. This organisation is dedicated to inspiring audiences and communities through bold, innovative work and inclusive engagement programmes.
This is an exciting role for someone who wants to play a pivotal part in strengthening donor relationships, driving income growth, and supporting ambitious fundraising goals. You’ll join a collaborative team that values creativity, inclusion, and impact, with opportunities to shape donor communications and lead on stewardship initiatives.
As part of this exciting role, you will lead donor communications and engagement across multiple channels, ensuring compelling messaging and tailored experiences for supporters. You will manage mid-level giving programmes, oversee cultivation and stewardship events, and coordinate the organisation-wide fundraising pipeline to support accurate forecasting and strategic growth. Acting as a key link between fundraising strategy and delivery, you will also support corporate partnerships, develop proposals, and foster cross-team collaboration to ensure consistency and impact across all development activities.
To be successful as the Fundraising Development Manager you will need:
- Experience working in fundraising, development or a related field.
- Strong written communication skills and experience delivering donor or stakeholder communications.
- Excellent organisational and project-management skills, with the ability to manage multiple priorities effectively.
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2798EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Data Protection Manager to play a pivotal role in our Data and Insights team in London.
Sounds great, what will I be doing?
As our Data Protection Manager, you'll lead the organisation's commitment to safeguarding information and upholding the highest standards of compliance. You'll shape and maintain robust data protection policies, oversee data retention practices, and ensure our operations align with current legislation and best practice. Acting as the organisation's go‑to expert, you'll manage subject access requests, guide colleagues on data protection matters, and play a key role in reviewing contracts to ensure appropriate safeguards are in place. With responsibility for monitoring compliance, conducting audits, and managing data breach investigations, this is an opportunity to make a meaningful impact while driving a culture of accountability, security, and continuous improvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We're looking for a confident and knowledgeable professional with a strong foundation in data protection, ideally supported by a degree in Law, Information Governance, Business Administration, or equivalent experience. You'll bring proven expertise in data protection or compliance roles, along with a solid grasp of UK and EU legislation, including the Data Protection Act and GDPR. Meticulous attention to detail, sharp analytical skills, and the ability to communicate complex issues with clarity are essential, as is the capacity to work independently and juggle multiple priorities with sound judgement and discretion. Proficiency with relevant IT systems and data management tools is key. Experience within health or social care or a recognised data protection certification would be a welcome advantage.
When will I be working?
You will be working Monday to friday between the hours of 9am and 5.18pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Senior Corporate Partnerships Manager
Salary: £42,000 - £50,000
Contract: Permanent
Location: Hybrid (average 2 days per week in London office)
Closing date: 15 Jan
Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible working options
We have an exciting new opportunity for an experienced Senior Corporate Partnerships Manager (New Business) at a leading UK charity. This is a great opportunity for a target-driven, motivated new business fundraiser looking to develop their career in a successful team and have a meaningful impact.
This is an exciting role for someone who wants to lead on high-value, strategic partnerships that deliver measurable impact. You’ll join a forward-thinking team with a new fundraising strategy and a highly qualified pipeline, ready to hit the ground running.
As part of this exciting role, you will drive the corporate partnerships strategy to meet ambitious income targets and support organisational growth. You will lead on securing multi-year, six-figure partnerships with major UK and global companies, while building and managing strategic relationships with senior decision-makers. Acting as a senior ambassador at industry events, you will represent the charity and develop innovative partnership models that align with corporate social responsibility objectives and deliver mutual value.
To be successful as the Senior Corporate Partnerships Manager you will need:
- A proven track record of securing multi-year, six-figure corporate partnerships
- Substantial experience in corporate fundraising and partnership development, ideally New Business related, with track record of raising income to target.
- Outstanding influencing and negotiation skills with the ability to engage senior stakeholders.
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2739EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
