Coordination jobs

We have an exciting opportunity for 2 Service Delivery Assistants to join the West Mercia Multi-Crime team, one working 30 hours and the other 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

These roles are home-based but there may be a need to travel around the region on occasion.

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Contract Type: Permanent
Salary: £27,567 to £30,403 inclusive annual salary up to 19.7 percent employer pension contribution, plus essential car user allowance
Hours: Part time, 24 hours per week
Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE

Closing Date: 14 November 2025
 
Do you have an interest in helping vulnerable individuals and want to make a practical difference to improving the quality of people's lives?
 
About the role
This is an excellent opportunity to provide a front-line response to reports of serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues. Our Anti-Social Behaviour Team is a small, high performing team which deals with the above issues, along with our duties under Prevent, Modern Day Slavery, Hate Crimes and the Community Safety Partnership. This vacancy would give you the ideal opportunity to provide a front-line response and support Council tenants that report serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues.
 
About you
You will be working closely with our colleagues in our Housing Management team, the Police, Social Services and other partner agencies. We are looking for an experienced individual to join our team with direct case management expertise of handing complex cases involving anti-social behaviour, and domestic abuse or safeguarding – either with a local authority or a social housing provider. There is a lot of autonomy in this role and its best suited to a candidate that can work proactively on their own initiative handling a demanding caseload.
 
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
 
Benefits
• 26.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
Additional Information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
 
Safeguarding: This post is subject to a Basic Disclosure Check.
 
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
 
Interviews are scheduled for w/c: 1 December 2025
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.
 
You may have experience in the following: Community Safety Officer, Tenancy Enforcement Officer, Housing Officer, Neighbourhood Officer, Safeguarding Officer, Community Protection Officer, Housing Support Officer, Tenancy Management Officer, Community Engagement Officer, Antisocial Behaviour Coordinator, etc.
 
REF-224 858

Community Fundraising Lead

We are looking for an ambitious and proactive Community Fundraising Lead to engage individuals, schools, and community groups across the East of England, maximising income generation and supporting the hospitals to deliver exceptional patient care.

Position: Community Fundraising Lead

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 - £34,000 per annum (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Sunday 23rd November 2025 (we may close early if sufficient applications are received).

About the role:

As the Community Fundraising Lead, you’ll play a key role in developing and delivering our community fundraising strategy with a particular focus on schools, community groups, and challenge events across six counties (Cambridgeshire, Norfolk, Suffolk, Essex, Hertfordshire, and Bedfordshire). You’ll build meaningful relationships, inspire local supporters, and help drive forward exciting campaigns including fundraising for a new cancer hospital and a new children’s hospital.

This is a unique opportunity to make a tangible difference, helping to deliver life-changing projects and ensure the highest quality of care for every patient.

About you:

You’ll be a confident and creative fundraiser with a proven ability to build relationships, deliver strategies, and achieve income targets. Organised and proactive, you thrive in a fast-paced environment and are comfortable managing multiple priorities. A natural communicator and motivator, you’ll be passionate about healthcare and inspired by the opportunity to make a real impact for patients and their families.

Key Responsibilities:

• Develop and deliver an annual community fundraising plan focused on schools, groups, and challenge events.
• Build, nurture, and steward relationships with fundraisers, ensuring excellent supporter experience and retention.
• Collaborate with colleagues across the organisation to identify new opportunities for engagement.
• Represent the organisation at events and within local communities across the East of England.
• Monitor income, evaluate activities, and report on progress against targets.
• Act as an ambassador promoting the benefits and impact of fundraising.

Essential Skills & Experience:

• Proven experience in community fundraising within a charity or not-for-profit organisation.
• Strong relationship-building skills with a range of supporters and stakeholders.
• Experience of developing and delivering successful fundraising strategies.
• Excellent organisational and time-management skills with the ability to prioritise competing demands.
• Strong communication skills with an eye for detail.
• Ability to work independently and collaboratively as part of a team.
• Full UK driving licence (travel across the East of England is required).

In return:

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in could include Fundraising, Fundraiser, Community, Community Fundraiser, Community Fundraising, Community Engagement Officer, Volunteer Coordinator, Fundraising Assistant, or Charity Support Officer, Events Fundraiser, Individual

Giving, Supporter Engagement, In Memory Fundraiser, Challenge Events Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes including the UK Resettlement Scheme, Afghan resettlement programmes (ARAP and ACRS), VPRS and VCRS. The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside and Bassetlaw to deliver the regional Resettlement programmes. The Senior Resettlement Worker will work closely with the management teams in Migration Yorkshire and the relevant Local Authorities. The Senior Resettlement Worker will work with the Area Manager co-ordinate the work of the resettlement teams in South Yorkshire.  Along with the Area Manager Senior Resettlement Workers are responsible for the line management Resettlement Workers, who deliver direct services to clients and support with complex cases including safeguarding.

The South Yorkshire Resettlement Team works from the Sheffield office. This role will involve a hybrid of home and office work with outreach in the community. The role involves work across South Yorkshire including Doncaster, Rotherham, Sheffield and some work in Bassetlaw.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: Sunday, 9 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working 
Salary:  £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent 
Start date: As soon as possible

Are you ready to lead global fundraising initiatives that transform young lives through education? 

UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network. 

This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth. 

Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact. 

If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact. 

Join us and help advance a movement that transforms lives and communities around the world.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered. 

Deadline for application: 11.59 AM (UK time) on 16 November 2025

Interview and/or assessment dates:  

• First round interviews on 21 and 24 November
• Assignment scheduled on 28 November (remote)
• Second round interviews will be held on 1 and 2 December 2025 

For further information on this opportunity, please see the detailed job description attached.

Safeguarding statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​The successful candidates will be required to undergo an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting via the Ministry of Justice.

​Brief role description:

You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.

​

Interested? Want to know more about the Charity? check out our Website.

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits.

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Thursday, 13 November 2025 

​Got questions about the role?​Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

We have an exciting opportunity for a Caseworker to join the team in Gloucestershire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role-

As a Caseworker you will:

• deliver excellent services to adult victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• help people cope and recover from the effects of crime.
• act as a single point of contact, undertaking effective need and risk assessments.
• coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

We're offering an exciting opportunity for a proactive and experienced Administrator to join our Children's Services team on a 12-month maternity cover contract. This role is ideal for someone who thrives in a dynamic environment, is highly organised, and communicates confidently with a range of stakeholders.

If you enjoy working both independently and collaboratively and are passionate about supporting services that make a difference in children's lives, we'd love to hear from you.

This is a hybrid role, but candidates must be based in Essex, as regular on-site meetings within the Essex remit are required. A full UK driving licence, access to a car, and business-use insurance are essential.

You'll be part of the Essex Child and Family Wellbeing Services (ECFWS) – a partnership between Barnardo's and HCRG, delivering integrated early intervention services for children and families aged 0–19 (up to 25 with SEND).

Some of the Key Responsibilities:

• Coordinate service and subcontractor meetings, including scheduling, preparing agendas, distributing papers, and taking accurate minutes with clear actions (in-person or via Teams).
• Manage and arrange mandatory training for Barnardo's colleagues, ensuring compliance and providing regular updates to service leads.
• Liaise across teams to support quality and competency compliance.
• Lead internal communications within the service.
• Update FEEE2 eligibility and assign caseloads using monthly ECC reports on Systm1.
• Produce regular FEEE2 reports from service user records and ECC data.
• Maintain service assets and resources, including IT equipment, staff contact lists, and training documentation.

What We're Looking For:

• Proven administrative experience, ideally within the charity or healthcare sector.
• Strong organisational and time management skills, with attention to detail and accuracy.
• Experience supporting meetings and taking comprehensive minutes.
• Skilled in managing shared mailboxes and providing general administrative support.
• Ability to work independently and meet deadlines with minimal supervision.
• A proactive and collaborative team player.
• Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.

Before applying, please refer to the Job Description and Additional Information Sheet to support your application.

If this sounds like the right fit for you, we'd love to hear from you!

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.

The Benefits

• Salary of up to £37,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.

You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.

So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!

The Role

As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.

In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.

You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.

Additionally, you will:

• Oversee daily shop operations, including opening/closing, tills, and security
• Manage stock control, deliveries, and e-commerce fulfilment
• Support the recruitment, training, and career development of retail staff
• Co-ordinate rotas and ensure effective deployment of staff across trading channels
• Ensure compliance with health and safety, HR, and company procedures

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as our Assistant Retail Manager, you will need:

• Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
• Experience in a customer-focused role
• The ability to train, develop, lead, and inspire a team
• A high level of visual merchandising skills

Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.

We are seeking an outstanding Philanthropy and Partnerships Manager (Maternity Cover) to secure and manage income from Corporate Trust and Foundations, Major Donors and Corporates. We are looking for an experienced and ambitious Philanthropy and Partnerships Manager to join our award-winning fundraising team as a maternity cover.

If this sounds like you, we’d love to hear from you.

At Hand in Hand, we help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.

Since 2003, from Afghanistan to Zimbabwe, we’ve helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Our members’ achievements (so far) include:

· 6.6 million new and improved enterprises

· 11.6 million new and improved jobs created.

· 6.3 million members mobilised.

· 29.1 million indirect beneficiaries (families) impacted.

· 300% Return on Investment

Hand in Hand International is based in Baker Street, central London, with a flexible working policy that includes work-from-home Mondays and Fridays. Our team works with partners throughout the global Hand in Hand network, specialising in fundraising, strategic and programmes advice, and donor relations.

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the role

This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation. 

Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About you

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others
• Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Are you an experienced fundraiser looking for a job that is varied, dynamic and helps create meaningful change in the current climate crisis? If so, this role might be for you!

We are seeking a passionate and experienced Fundraising Officer to help unlock the financial support needed to decarbonise churches, schools, and clergy housing across six dioceses: Worcester, Hereford, Gloucester, Birmingham, Coventry, and Lichfield. The six dioceses are working in partnership in our mission to embrace the drive towards becoming Net Zero Carbon.

In this exciting role, you will play a vital role in enabling the church to reduce emissions from buildings and transport, supporting our commitment to environmental stewardship. You will collaborate with teams in all six dioceses and take the lead on:

· Securing funding to deliver net zero carbon projects and initiatives

· Building stakeholder relationships, researching and marketing funding opportunities

· Supporting and communicating with our parishes, walking alongside them on their NZC journey

If you are a person that has proven fundraising abilities, ideally in the charity sector, then we would like to talk to you! This role will suit a person who has a passion for sustainability and the ability to inspire others to support your cause. Strategic thinking and relationship building skills will be important as well as the ability to engage in complex stakeholder environments. We are looking for a person who is empathetic and committed to the role of church buildings as local centers of Christian worship and mission; you will have sympathy with the aims and values of the Church of England.

Location: Remote with travel across the UK.

About the role  

It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy. 

The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change. 

The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.

This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures

The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.

As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.

Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

How To apply 

To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025. 

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025. 

If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.