Crm marketing manager jobs

The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
                                                                                                    

Job Title: Individual Giving Fundraiser  

Reporting To: Individual Giving and Legacy Manager  

Salary: £30,218 - £37,540 

Hours: 37.5 hours per week 

Location: Based at Alder Hey Children’s Hospital with flexible working  

Job Purpose 

This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children’s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.

Main Duties/ Tasks 

Income Generation & Stewardship  

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. 

Create and implement effective donor journeys to maximise the engagement and retention of supporters. 

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. 

Work across the organisation to champion individual giving and to implement excellent supporter care. 

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. 

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. 

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters. 

Project Management   

Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. 

Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals.  

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. 

Data Management & Reporting   

Manage the selection and segmentation of individual giving data for campaign purposes.  

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. 

Use campaign data to report on effectiveness of activity and inform decision making and future planning.  

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.  

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. 

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. 

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. 

Other Duties 

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

Support, when required, other fundraisers within the Individual Giving and Legacy Team.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. 

Any other reasonable duties as required by your line manager. 

Person Specification 

Essential 

Desirable 

Qualifications, Knowledge and Experience 

• Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. 

• Proven record of achieving financial targets & Return on Investment. 

• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.   

• Experience of producing compelling supporter creative and fundraising messages.  

• Proven ability to work closely with internal teams including: Marketing, Operations and Finance. 

• A good working understanding of Data Protection landscape. 

• Good knowledge and experience of using a fundraising database for reporting and analysis. 

• Experience of data selection/segmentation and the effective use of donor data for campaign purposes. 

• Understanding of direct mail campaigns. 

Skills and Attributes 

• Commitment to principles of equality, diversity and collaborative working. 

• Self-sufficient and confident to make decisions within the boundaries of the role. 

• Ability to communicate effectively with staff, volunteers, children, young people and families. 

• Excellent oral and written communication skills. 

• Ability to build strong working relationships with supporters of all levels and backgrounds. 

• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.

• Ability to work in a logical, organised manner with a high level of attention to detail. 

• Ability to work effectively as part of a team as well as independently. 

• Competence in Microsoft Office package and video conferencing tools such as Teams. 

• Excellent personal organisation skills, including time and workload management. 

• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. 

• Knowledge and understanding of fundraising CRM System (Salesforce) 

Additional requirements 

• Strong interest in working for a children’s health charity. 

• An understanding of and commitment to the values of Alder Hey Children’s Charity. 

• Respect for and ability to maintain confidentiality. 

• Willingness to get involved with activities across the Charity.

• High standards of personal conduct, honesty and integrity. 

• Willingness to occasionally work outside of normal office hours. 

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. 

Four Day Working Week 

In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: 

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. 

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. 

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others. 

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.   

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Voyage is seeking a part‑time, income‑focused and results‑driven Head of Fundraising and Strategic Partnerships to help secure long‑term, diversified investment for our youth leadership programmes, with a particular emphasis on trusts and foundations, business development and strategic partnerships in the CSR youth, heritage and environmental space.

We are therefore seeking an experience professional who has a great production understanding of the role fund raising plays in shaping applications and grants. We therefore seek someone who can equally sit across trusts and foundations, business development and partnership building and help Voyage move from “opportunity‑led” to strategic, long‑term income growth.

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Harris Hill is supporting a leading global children’s education charity in their search for a motivated and highly organised Digital Marketing Assistant. This is an exciting opportunity for someone with a technical skillset, looking to build on their skills across email, CRM, paid ads, SEO and data reporting.

The organisation offers a supportive, inclusive environment with an innovative 4-day working week (Mon–Thurs), hybrid working, regular training, and a central London office.

As Digital Marketing Assistant you will:

• Build, test and send email campaigns; support automated journeys.
• Set up, monitor and optimise paid campaigns across Google Ads, Display, Meta, TikTok and LinkedIn.
• Create landing pages, embed forms and ensure correct tagging.
• Support SEO monitoring and page optimisation.
• Pull together performance data from Google Analytics and platform reports.

You bring:

• 1+ year in digital marketing.
• Proactive, enthusiastic, and solutions-focused mindset.
• Strong time-management skills and the ability to handle multiple projects.
• Experience with at least one paid display and/or social platform (e.g., Google Ads, Meta).
• CRM experience; Salesforce experience highly desirable.
• Experience using landing pages, and tagging; building handraiser/lead-capture pages is highly desirable.
• Strong organisational skills, attention to detail, and a collaborative, hands-on attitude.

You will join a fantastic, forward-thinking communications team. Apply now!

• Salary £28,000
• Location- Liverpool street, London.
• Hybrid working- 2 days a week in the office.
• 4 day week, permanent role.

Applications will be reviewed on a rolling basis, so apply ASAP. If you require adjustments during the application or interview process, please let us know.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Ware, Hertfordshire (hybrid working will be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

 

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

 

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.
 

ABOUT THE ROLE

The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.

The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.

The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

Programme Management

· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures

· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.

· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.

· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.

· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.

· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth

· Working with the Programme’s team to input & manage programme data and reporting.

· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.

Logistics and Coordination

· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.

· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.

· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.

· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.

Budget and Income Generation

· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.

· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.

· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.

· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.

· Monitoring expenditure, tracking income, and providing financial reports on programme performance.

Student Outreach & Support

· Manage the application and selection process, ensuring fair and transparent recruitment.

· Working closely with students to support their career development, including

- CV writing and cover letter workshops

- Interview preparation sessions

- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)

- One-on-one mentoring and guidance

· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.

· Responsible for marketing to schools and colleges to increase awareness and participation.

· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.

· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.

Employer Outreach & Support

· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.

· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.

· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals

· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.

· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices

· Gathering feedback from employers to continuously refine and improve the programme.

Customer Service and Administration

· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.

· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.

· Collecting and collating impact and monitoring data.

· Providing administrative support for other Programmes depending on workload, capacity and department demand.

Other Duties and Partner Support

· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.

· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.

General Responsibilities

· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.

· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience

· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.

· To work cross functionally with other departments, regions and countries.

· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.

· Working within Variety’s Data Protection policies at all times.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience in managing programmes or projects, including planning, delivery, and evaluation.

• Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).

• Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.

• Understanding of safeguarding principles and experience working with vulnerable adults or young people

• Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.

• Strong ability to manage multiple tasks, deadlines, and priorities effectively.

• Competence in collecting, analysing, and reporting data to measure impact and inform improvements.

• Confident using Microsoft Office and CRM or database systems.

 

Desirable:

• Delivering or coordinating training sessions for employers or staff.

• Experience managing budgets, monitoring expenditure, and reporting on financial performance.

• Familiarity with employability skills training, CV writing, and interview preparation.

• Experience organising workshops, meetings, or onboarding sessions.

• Ability to promote programmes to schools, colleges, and employers.

• Using impact data to drive continuous improvement.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Senior Development Manager (Philanthropy & Partnerships

Contract Type This is a full time (37.5 hours per week) permanent role, however we welcome applications for flexible working

Salary: £40,814

About Us

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the role

The Senior Manager (Philanthropy & Partnerships) will provide strategic management for Norwich Theatre’s high-value income generation, spearheading the development, expansion and stewardship of corporate partnerships, corporate membership, major donor relationships, legacy giving and other transformational fundraising programmes.

This pivotal role will shape and deliver organisational strategies that secure substantial philanthropic and partnership income, cultivate senior-level relationships, and ensure long-term financial sustainability in alignment with Norwich Theatre’s vision and strategic priorities.

About you

You will have proven experience in managing stakeholder and supporter relationships, together with a track record of cultivating and stewarding high-value supporters, clients or partners.

An excellent negotiator, with strong planning and prioritisation skills, you will be highly collaborative, people focussed and proactive.

We offer

A good salary, 25 days holiday, plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of on food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.

The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.

RESPONSIBILITIES

The Senior Fundraising and Grants Manager is accountable for:

Fundraising Strategy & Planning

• Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.

• Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.

• Identify new income opportunities to support Bite Back’s strategic growth and impact.

• Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.

• Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.

Grants from Trusts and Foundations

• Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.

• Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.

• Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.

• Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.

• Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.

• Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.

• Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.

• Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).

Donor Stewardship and Relationship Management

• Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.

• Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.

• Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.

• Represent Bite Back at relevant events, funder briefings, and networking opportunities.

• Promote a culture of fundraising awareness and collaboration across the organisation.

Fundraising Development

• Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).

• Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values

• Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.

• Explore opportunities for revenue from the public sector.

• Test new public fundraising channels and evaluate their return on investment to inform future strategy.

Other

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.

• Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.

• Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.

SKILLS AND EXPERIENCE 

We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

• Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.

• Track record of developing and managing a grant pipeline and meeting income targets.

• Excellent written communication skills with experience producing high-quality funding applications and impact reports.

• Strong organisational and project management skills with the ability to meet multiple deadlines.

• Understanding of budgeting and financial management for grant-funded projects.

• Strong relationship-building and stakeholder engagement skills.

• Experience using CRM systems for tracking income and reporting (ideally Salesforce).

• Knowledge of fundraising regulations, GDPR, and ethical standards.

• Commitment to Bite Back’s youth-led, systems-change mission.

Desirable

• Experience of developing public fundraising initiatives (individual giving, digital, community).

• Familiarity with youth-led or campaigning charities.

• Experience managing cross-team collaboration on proposals and reports.

• Understanding of impact measurement and evaluation in fundraising contexts.

• Confidence presenting to funders or representing the organisation externally.

Email Marketing Specialist

Looking to take your career in Digital Marketing to another level and utilise your skills where they really matter?

We’re seeking a versatile Email Marketing Specialist with strong technical acumen, someone who can build high-impact email campaigns while also supporting CRM and web-based implementations.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. World Vision help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Email Marketing Specialist

Location: Milton Keynes/Hybrid

Hours: Full-time, 36.5 hours per week

Contract: One year fixed term

Salary: £30,874 per annum, depending on experience + good range of benefits

Closing Date: December 22, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

This role blends creative marketing execution with hands-on technical capabilities, including proficiency in Dynamics 365 and HTML/CSS for web customisation.

 

Key responsibilities include:

· Email Campaign Development

· Dynamics 365 Technical Support

· Web Customisation & CSS

· Maintain responsive design standards and accessibility best practices across digital touchpoints.

About You

You will have proven experience in developing and delivering email campaigns, including strategy, execution, analytics, design, and technical setup.

You will also have:

· Solid understanding of Dynamics 365 Marketing and/or Customer Engagement modules, with the ability to design journeys, manage segments, and support automation.

· Strong experience working with HTML/CSS for email formatting, responsive design, and troubleshooting.

· Strong analytical skills and attention to detail.

· Ability to communicate effectively across marketing and technical teams.

· Experience supporting technical implementations and system configurations.

· Excellent problem-solving skills and cross-functional communication.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Email Marketing, Email Marketing Officer, Email Marketing Specialist, Email Communications, Email Communications Officer, Email Communications Specialist, Marketing, Communications, Marketing and Communications, Direct Marketing, Digital Marketing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

What could you achieve if you led a national sales team where every partnership directly fuels positive change in education?
 
 
TPP Recruitment is partnering with the workforce development body for the Further Education and Training sector to appoint an Associate Director of Sales. This is a pivotal position: you’ll set direction and lead from the front with senior customers.
 
 
Salary: £75,150-79,100 per annum, depending on experience
Employment type: Permanent
Hours: Full time, 35 hours per week
Working arrangements: Hybrid with national travel; typically, around three days per week with customers/prospects or in the office (London), with flexibility required
Start date: ASAP
 
 
About the Organisation
 
This organisation is the workforce development body for the Further Education and Training sector, working in partnership with others to deliver professional learning and development for teachers, trainers and leaders. Their mission is to improve education and training for learners aged 14 and over, supporting lifelong learning and social justice. The organisation is proud to foster a culture where everyone can thrive, guided by values and a commitment to sustainable practice.

About the Role
 
As Associate Director of Sales, you will lead regional and central teams that generate income through membership subscriptions and associated services, building long-term, solution-led partnerships with colleges, training providers, and adult education organisations. You’ll be outward-facing, developing senior relationships with Principals, Vice Principals and HR/People Directors, while coaching your team, improving sales operations, and enhancing the customer experience.

Key Responsibilities
 

• Lead the B2B sales strategy to grow partnership, leadership development and learning offers
• Personally manage senior, high-value relationships and open doors at executive level
• Model consultative, solution-led selling; tell compelling stories that bring value to life
• Align sales activity with marketing and product to deliver a seamless customer journey
• Strengthen customer success and regional engagement to ensure measurable impact and renewals
• Mature sales operations (pipeline, forecasting, performance reviews and dashboards)
• Embed effective use of customer relationship management systems and data insight
• Lead, coach and mentor a small, high-performing sales and customer success team

 
 
Skills / Experience Required
 

• Senior leadership experience in B2B sales, partnerships, or commercial development, ideally within the education, learning, or professional membership sector
• Deep understanding of the Further Education and skills landscape, including workforce challenges and sector priorities
• Demonstrable success in consultative, solution-based selling to senior leaders in colleges, training providers, or adult education organisations
• Experience designing and delivering people-focused solutions such as membership, CPD, or leadership development offers
• Proven ability to build and lead high-performing sales teams, with a collaborative and coaching approach
• Skilled in pipeline management, forecasting, and performance accountability, with strong CRM and data insight capabilities
• Excellent communication, negotiation, and presentation skills, able to engage credibly with education sector stakeholders
• Motivated by social purpose and sector impact; outward-facing and relationship-driven

 
 
Interview Process
 

• Screening and informal chats (pre-Christmas) coordinated by TPP Recruitment
• Final interviews mid-January 2026 (in-person) with senior leaders at the organisation
  • Assessment task included in the invitation to interview

 
 
To Apply
 

• Supporting statement (no more than 2 pages)
• CV

 
N.B. Thoughtful use of AI tools is acceptable; we also want to understand your voice, strengths and judgement through your statement.
 
 
Deadline
 

• Applications will be reviewed on receipt
  • Early applications (before Christmas) are encouraged to secure January interview slots.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Help us inspire supporters and transform the lives of animals in need.

Raystede is one of Sussex’s most loved and respected animal welfare charities. Every day, more than 400 animals depend on us for rehoming, rehabilitation, sanctuary and a second chance. We are entering an exciting period of growth — investing in our people, systems and supporter relationships — to secure our impact for decades to come.

We’re looking for a passionate and data-savvy Individual Giving Fundraiser to lead and grow our Individual Giving programme. This is a fantastic opportunity for someone who loves creating engaging campaigns, improving supporter experience and using insight to drive results.

About the Role

As Individual Giving Fundraiser, you will:

• Deliver and continuously improve Raystede’s Individual Giving programme.
• Plan and manage multi-channel campaigns including regular giving, cash appeals, digital fundraising and stewardship journeys.
• Use data and insight to segment audiences, test approaches and optimise performance.
• Oversee supporter journeys to ensure communications are timely, engaging and emotionally compelling.
• Collaborate closely with Marketing and external agencies to deliver joined-up campaigns.
• Produce campaign reports, forecasts and actionable insights to support income growth.
• Line-manage a small team, supporting their development and wellbeing.

This role is perfect for someone who enjoys both creativity and analysis and thrives on delivering high-quality campaigns that inspire people to give.

About You

We’re looking for someone who has:

• Experience in Individual Giving or fundraising/marketing campaign delivery.
• Strong project management skills and confidence managing multiple deadlines.
• Good CRM/data skills and experience using insight to guide decisions.
• Excellent written and verbal communication skills.
• A collaborative approach and the ability to support and motivate others.
• A compassionate, supporter-centred mindset and genuine interest in animal welfare.

Desirable:

• Experience of Regular Giving programmes, email marketing and digital fundraising.
• Experience managing agencies, budgets and reporting processes.
• Relevant fundraising or digital qualifications.

Why Raystede?

• Join a warm, mission-driven charity full of passionate people.
• Play a key role in shaping our future fundraising strategy.
• Work in a unique 43-acre site surrounded by animals and nature.
• Benefit from training, development and a supportive culture.

If you’re excited by the idea of growing supporter relationships and helping secure a better future for animals in Sussex, we’d love to hear from you.