Crm project manager jobs in Birmingham
How's your job search on our site?
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
-
Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
-
Experience with data segmentation, ETL processes, transformation and import / export processes.
-
Strong understanding of data protection legislation (e.g. GDPR).
-
Understanding of Gift Aid regulations and charity fundraising compliance.
-
Confident using query tools and an understanding of query-based data extraction.
-
Strong IT skills with competency using the MS Office suite and Excel in particular.
-
Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
-
Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Interim Fundraising Officer
Fundraising & Engagement | Remote (UK-based)
Salary: £18,000 per annum (0.6 FTE, based on a full-time equivalent salary of £30,000)
Hours: Part time (21 hours per week to be worked over 3 or 4 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Six weekly rolling contract. This is a temporary position providing cover during a period of long-term leave within our team.
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Fundraising Officer who can translate our work into credible, effective and powerful fundraising messaging and establish positive relationships with all stakeholders to ensure all projects are delivered on time, on brand and on budget.
About the Role
We're looking for an enthusiastic, organised fundraiser with excellent project management skills who can work independently to deliver key cash fundraising programmes across our fundraising portfolio. This includes appeals, mid-value donor stewardship, publications and merchandise. Alongside helping to grow income, this role supports the development of strong, long-term relationships with our supporters, ensuring they feel valued, informed and connected to the difference their fundraising makes.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Friday 14th August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#interim fundraising officer #fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer #fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Officer
Fundraising & Engagement | Remote (UK-based)
Salary: £24,000 per annum (0.8 FTE, based on a full-time equivalent salary of £30,000)
Hours: Part time (28 hours per week to be worked over 4 or 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and efficient Fundraising Officer to support the delivery of our online and offline activities within a diverse fundraising portfolio.
About the Role
We are looking for an enthusiastic, efficient and experienced fundraiser who can adapt, react to and maximise income opportunities in a challenging fundraising landscape; someone who is genuinely excited about our vision and mission, can work independently as well as within a team structure and can translate our work into credible, effective and powerful fundraising messaging. Your primary focus will be driving our medium- to long-term income streams i.e. regular giving and legacies.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 18th August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached below this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer #fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer
The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- Annual leave buyback scheme, with the option to purchase up to 5 additional days;
- Employee pension scheme;
- £500 employee wellbeing budget;
We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.
Application closing date: Monday 17 August 2026 at midnight we anticipate a high volume of applications and may close early so please don’t delay your application and regularly check this page for updates.
There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TeenTech is dedicated to empowering young people and inspiring their interest in technology, the applied sciences, digital, construction, engineering, and maths Through innovative programmes, events, and educational initiatives, we help students discover exciting opportunities and build confidence in their future careers. We are increasing our output and looking for a new member to join our highy committed team.
TeenTech Values
At TeenTech, the safety and wellbeing of young people are our top priorities. We are committed to ensuring that all our programmes, events, and initiatives adhere to robust safeguarding standards. Our team works diligently to create secure environments where participants can explore STEM opportunities with confidence, supported by clear guidelines and procedures that protect every child and young person involved.
Role: Project Manager
We are seeking a highly organised, proactive, and enthusiastic Project Manager to coordinate our TeenTech events and activities. You will be working within a highly experienced team (including lead project managers) and the successful candidate will play a pivotal role in delivering and co-ordinating impactful projects that engage teenagers and schools across the UK.
Main Responsibilities
-
Co-ordinating school/college participation in our activities.
-
Supporting the planning, execution, and delivery of TeenTech festivals, events and projects from inception to completion.
-
Monitor project progress, reporting regularly to project leads.
-
Develop and maintain timelines, project documentation, and risk assessments.
-
Promote TeenTech initiatives via events, presentations, and communications.
-
Evaluate project impact and implement continuous improvements.
Person Specification
-
Proven experience in project management, ideally within education, youth engagement, or STEM fields.
-
Exceptional organisational and communication skills.
-
Ability to work collaboratively with diverse teams and stakeholders.
-
Experience in managing multiple projects and meeting deadlines.
-
Passion for inspiring young people and promoting STEM opportunities.
Location & Working Arrangements
-
This role is open to UK-based candidates who have the legal right to work in the UK.
-
The position is primarily home-based (remote), with attendance required at in-person events throughout the UK.
-
The successful candidate will be expected to travel to approximately 12–18 events annually. Depending on the event location, this will usually involve an overnight stay.
-
Terms: 12 month contract. There may be an opportunity to extend.
-
Working pattern: Part-time role, flexible working (30 hours) per week.
-
Salary: £30,000–£32,000 FTE (pro rata 0.8FTE).
-
We welcome applications from both employed candidates and self-employed contractors. Terms will be discussed with shortlisted applicants.
How to Apply
If you are excited by the prospect of making a difference and leading dynamic projects at TeenTech. Please read the following carefully.
Apply using the application link below.
-
Closing date:August 5th 2026
-
Attach your CV (PDF, max. two pages).
-
Include a cover letter explaining why you are suitable for the role, highlighting your relevant experience and why you want to work with TeenTech.
-
Applications that do not include the requested information may not be considered.
-
We will interview candidates on a rolling basis.
-
Anticipated start date:September 2026.
While we recognise that candidates may use tools within their application, we’re especially keen to hear your own voice and your own enthusiasm for this role.
The successful applicant will be required to have an enhanced DBS check.
TeenTech is committed to equal opportunities and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of Ocean Literacy. We're looking for a commercially minded Partnerships Manager to grow our portfolio of corporate supporters and trusts while developing new partnerships that generate sustainable income. If you're an experienced relationship-builder who thrives on creating meaningful partnerships and generating income for a cause you care about, we'd love to hear from you.
About Ocean Generation
Ocean Generation is a UNESCO-endorsed Ocean education charity turning Science into Storytelling. We make Ocean Literacy accessible through film, pop-culture, and education programmes that empower practical action. Most people grow up unaware that the Ocean is keeping us all alive: Ocean Generation exists to change that.
Established in 2009 by film producer Jo Ruxton MBE, our award-winning documentary ‘A Plastic Ocean’, was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic pollution. Today, we address a full range of human-made threats impacting the Ocean, with a particular focus on programmes for young people across the world.
Our Ocean Intelligence approach, how we translate complex Ocean science into engaging content through Science and Storytelling, has been endorsed by the Intergovernmental Oceanic Commission of UNESCO as a project under the UN Decade of Ocean Science for Sustainable Development.
Our vision is a world where society understands, values and acts for the Ocean.
Our mission is to improve Ocean Literacy by translating complex science into engaging content, programmes and practical actions.
As our Partnerships Manager, you'll help secure the funding that enables more people around the world to understand, value and act for the Ocean.
Role Summary
This is an exciting opportunity to join a small, ambitious charity where you'll have genuine ownership of a portfolio of corporate partners and trust funders while helping to shape Ocean Generation's fundraising strategy and long-term growth.
Account Management & Stewardship
- Manage and grow a portfolio of corporate partners and selected trusts and foundations, delivering excellent relationship management, stewardship and reporting.
- Prepare and deliver high-quality partnership reports, impact updates and funding reports that demonstrate the value of support and strengthen long-term relationships.
- Act as the Funding Relationship Lead for their portfolio, ensuring reporting commitments, stewardship activity and internal coordination are managed throughout the life of each partnership or grant.
- Identify opportunities to renew, grow and enhance existing partnerships, maximising income and engagement.
- Maintain accurate partnership activity, reporting deadlines and pipeline information within Salesforce, monitor partnership performance, manage the fundraising pipeline, and contribute to income forecasting and pipeline reporting.
- In addition to partnership management responsibilities, manage community fundraising activities and events when required, contributing to the wider fundraising programme.
Business Development & Income Generation
- Develop and secure new corporate partnerships by identifying, cultivating and converting prospective supporters into long-term partners.
- Prepare compelling funding proposals, partnership pitches and applications tailored to corporate and trust funding opportunities.
- Develop attractive ESG partnership opportunities and other funding propositions that align with Ocean Generation's mission and strategic priorities.
- Work closely with the Co-Executive Director (Partnerships) and Philanthropy Lead to identify, develop and secure strategic fundraising opportunities.
Partnership Activation & Organisational Collaboration
- Collaborate with colleagues across the organisation to develop engaging partnership opportunities and ensure the successful delivery of partner benefits.
- Work with the Communications team to create partnership resources, campaigns, newsletters and impact content/case studies that strengthen engagement and increase visibility.
- Ensure fundraising activity complies with charity regulations, fundraising best practice, and Ocean Generation's values and ethical standards.
- Contribute as a proactive member of a small, agile team, supporting colleagues and identifying opportunities to maximise the impact and profile of fundraising activity.
Skills & Experience Required
Essential
- Experience in corporate fundraising, partnerships, business development/sales or account management.
- Proven ability to secure, manage and grow fundraising partnerships to achieve income targets.
- Excellent relationship management, communication and proposal writing skills.
- Strong organisational skills, with experience using a CRM and managing multiple priorities.
- Commercially minded, proactive and able to work independently within a small team.
- Confident interpreting budgets and fundraising performance data.
Desirable
- Some experience working with trusts and foundations and/or major donors.
- Knowledge of ESG, CSR or corporate fundraising partnerships.
- Experience using a fundraising CRM such as Salesforce, Beacon or Raiser's Edge.
- An interest in environmental or conservation issues and a commitment to Ocean Generation's mission.
- Educated to degree level or equivalent professional experience.
What We Offer
- Salary of £30,000–£35,000 per annum, depending on experience.
- A permanent role, full-time (37.5 hours per week), with consideration given to candidates seeking a part-time equivalent over four days.
- A flexible, remote-first working environment, with the freedom to work from anywhere in the UK.
- Core collaboration hours of 10am–4pm, Monday to Thursday, with flexibility over when you work your remaining hours.
- 25 days' annual leave, plus bank holidays (pro rata for part-time employees).
- A workplace pension scheme with automatic enrolment for eligible employees.
- A collaborative, ambitious and purpose-driven team committed to improving Ocean Literacy through science, storytelling and education.
- Opportunities for occasional UK travel to meet colleagues, partners and supporters.
Application Deadline
The closing date for applications is 5pm on Thursday 6 August 2026.
We will review applications as they are received and reserve the right to close this vacancy early if sufficient applications are received. Early applications are therefore encouraged.
Our Commitment to Inclusion
Ocean Generation is committed to being an inclusive and equal opportunities employer. We welcome applications from people of all backgrounds. If there is anything we can do to make the application or interview process more accessible, please let us know.
Please use your cover letter to provide a brief supporting statement (maximum 300 words) outlining why you're interested in the role and how your skills and experience match the person specification. A full cover letter is not required.
We’re on a mission to empower 50 million young people to take Ocean action by 2030.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people.
You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders.
At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Role Requirements
Planning & Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors.
- Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes.
- Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support.
- Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended.
- Understand stakeholder needs and tailor information and support accordingly.
- Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events.
- Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms.
- Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development.
Delivery
- Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face.
- Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging.
- Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes.
- Deliver independently and as part of a team‑teach approach.
- Respond to delegate questions with confidence, sensitivity and subject knowledge.
- Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources.
- Provide an excellent, professional experience for all delegates and partners.
Outcomes & Impact
- Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice.
- Accurately record data and engagement activity using Ygam’s CRM system.
- Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently.
- Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education.
- Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance.
Learning & Development
- Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD.
- Ensure mandatory and role‑specific training is completed and kept up to date.
- Attend regular supervision and support sessions with line manager.
- Reflect on and record performance and development in monthly 1‑to‑1 meetings.
Administration
- Manage workshop administration using the CRM system, including sending joining instructions.
- Record attendance and gather feedback post‑workshop.
- Maintain accurate records in line with GDPR and data protection requirements.
Person Specification
Essential
- Experience delivering training to both adults and children/young people.
- Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
- Experience delivering online and face‑to‑face learning.
- Stakeholder engagement experience within education, youth work or children’s services.
- Excellent verbal and written communication skills.
- Strong IT skills (MS Word, Excel, PowerPoint).
- Experience developing and managing a delegate or sales pipeline and meeting KPIs.
- Experience driving projects to achieve agreed outcomes.
- Highly organised, detail‑oriented and self‑managing.
- Experience promoting or selling a service or programme.
- Experience working effectively within a team to meet shared targets.
- Willingness to travel regionally and nationally to deliver training.
- Right to live and work in the UK.
Desirable
- Knowledge of the English education system, including PSHE and RSE curriculum.
- Strong interest in or understanding of gaming, esports and online youth culture.
- Understanding of a public health and prevention‑based approach to harm reduction.
- Strong networking and relationship‑building skills.
- Experience using CRM systems, particularly Salesforce.
The client requests no contact from agencies or media sales.
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company
About the role
We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.
You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.
Key responsibilities
- Assess client needs and agree tailored support plans.
- Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
- Support benefit checks, mandatory reconsiderations and appeals where appropriate.
- Prepare clear case notes and grant reports and maintain accurate records.
- Work with statutory agencies, partners and referral organisations to secure the right support for clients.
- Follow safeguarding, confidentiality, data protection and lone working procedures at all times.
About you
You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.
You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.
- Strong knowledge of welfare benefits and client support services.
- Excellent communication, administration and report-writing skills.
- Ability to work independently from home and travel regularly across the North West.
- Willingness to travel to London at least once a month, and more often where required.
- Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include
- 28 days holiday, plus statutory bank holidays
- 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
- A wide range of employer funded wellbeing experiences through Heka
- Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
- Group Life Cover (three times annual salary)
- Weekly wellbeing half hour
- Employee Assistance Programme
If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.
The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales.
The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.
About the role
We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.
The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.
Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.
Purpose of the Role and Key Responsibilities
1. Digital Product Development & Delivery
· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.
· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.
· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.
· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.
· Support the integration of REN’s wider digital systems, including website and CRM.
2. Co-design & Partnerships
· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.
· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.
· Ensure experts by experience are meaningfully involved in shaping and testing the platform.
3. Platform Rollout, Training & User Support
· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.
· Develop onboarding processes, training and guidance materials to support effective use of the platform.
· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.
4. CRM, Website & Digital Infrastructure Management
· Lead the scoping, procurement and implementation of a new CRM system
· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible.
5. Data, Reporting & Digital Compliance
· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.
· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.
6. Marketplace Growth, Sustainability & Impact
· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.
· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.
· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.
Person Specification
We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.
We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.
Essential
Digital Product & Project Management
· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.
· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.
· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.
·Ability to support the implementation and adoption of new digital products, platforms or systems.
Partnerships & Training
·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.
· Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.
·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.
·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.
Digital Systems & User Support
· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.
· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.
· Understanding of user-centred design, accessibility and digital inclusion.
Data and Compliance
· Experience using data, analytics or reporting to inform digital improvements and decision-making.
· Understanding of GDPR, data protection and digital security best practice.
Values & Commitment
· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=
Desirable
· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.
· Experience of CRM procurement, implementation or data migration.
· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.
Equity and inclusion at the Refugee Employment Network
The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.
We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.
How to apply
Application, CV and Cover Letter
To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD.
In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.
The client requests no contact from agencies or media sales.
THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.
THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges.
Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach.
The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services.
This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows.
To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager?
About HOPE worldwide UK:
HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.
The Opportunity:
We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally.
You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth.
Key Details:
Location: UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time.
Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.
Salary: £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience
Start Date: September (negotiable)
Contract: Permanent
Benefits: 5% Employer Pension Contribution; 25 days annual leave plus bank holidays
What You will do:
- Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
- Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
- Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
- Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
- Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
- Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
- Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
- Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.
This job is for you if you:
- Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
- Combine strategic thinking with practical delivery.
- Are a confident, competent and values-led communicator.
Essential requirements:
-
Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK.
-
Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth.
-
Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support.
-
Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors).
-
CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Desirable experience and skills:
- Experience in a faith-based, homelessness, poverty relief or international development charity.
- Knowledge of legacy fundraising, trust fundraising or major donor relationships.
- Experience of community, church or challenge event fundraising.
Why Join Us?
This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.
Equal Opportunities:
In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.
Candidates will require Right to Work in the UK.
The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
Shortlisted applicants will be invited to online interviews during August.
We look forward to hearing from you!
Our mission is to empower people to overcome poverty and homelessness through our compassionate service.

Business Analyst
We’re looking for a collaborative and motivated individual to join our Digital, Technology & Data Services team as a Microsoft Dynamics 365 CRM Business Analyst.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: 000027 Business Analyst - Microsoft Dynamics 365 CRM
Location: Home-based, Nationwide UK. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 2 August 2026
Interview Date: TBC
The Role
Initially reporting to the Associate Director for Knowledge and Insight, the Business Analyst will support the development and ongoing improvement of the organisation’s Microsoft Dynamics 365 CRM platform. The role will analyse and translate business needs into clear, well-structured technical requirements, helping to deliver Microsoft Dynamics 365 CRM improvements that enhance customer services, strengthen engagement and improve operational efficiency.
The role acts as a key bridge between operational teams and technical delivery colleagues, ensuring changes are driven by genuine organisational needs, aligned with strategic priorities, and designed to deliver sustainable long term value.
Key responsibilities will include:
· Working with stakeholders across the organisation to understand business processes, user needs and priorities
· Analysing, documenting and translating business requirements into clear functional specifications for Microsoft Dynamics 365 CRM development
· Collaborating closely with Digital, Technology & Data Services colleagues to support the delivery of Microsoft Dynamics 365 CRM enhancements
· Ensuring Microsoft Dynamics 365 CRM developments align with organisational strategy and deliver measurable business benefits
· Supporting continuous improvement of the Microsoft Dynamics 365 CRM platform, championing usability, efficiency and best practice
About You
You will:
· Have experience or a proven track record of working as a Business Analyst on CRM systems, ideally Microsoft Dynamics 365.
· Have strong skills in requirements gathering, analysis and documentation
· Be confident working collaboratively with both technical and non technical stakeholders
· Have experience translating operational needs into effective technical solutions
· Be organised, analytical and focused on delivering long term value for the organisation
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Analyst, Business Analyst, Data Analyst, Microsoft Dynamics, Microsoft Analyst.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Data Management Officer
Salary: £17.90p/h (£35,000 per annum)
Location: Hybrid (Perth/Aberdeen) or Home-Based
Contract: Full Time, temporary contract up to 6 months
Reports to: Data & Insights Manager
Prospectus are excited to be supporting our client in their search for a Data Management Officer to join them on a temporary basis to help them through a period of change. SCAA plays a vital role in delivering pre-hospital emergency care across Scotland, and the Data Management Officer will play a crucial role in helping to ensure their supporter data, systems and insights are delivering maximum impact. This position offers £17.90 per hour, and is a full-time, temporary position for up to 6 months.
You will be an experienced Data Management Officer, combining technical expertise with a collaborative approach and a genuine passion for using data to support charitable impact. You’ll be confident managing and developing CRM systems – ideally DonorFlex – ensuring data accuracy, integrity and accessibility. You’ll bring experience managing large datasets, with the ability to use data visualisation tools, and a solid understanding of fundraising data and compliance. You will be confident building relationships with key stakeholders and producing high-quality reporting that supports informed decision making. You’ll also be confident mapping and formalising processes to ensure the continuity, integrity and relevance of the data being processed and stored. You'll be the go-to person for CRM support, data governance and process improvement, helping colleagues use data effectively while ensuring compliance with GDPR and fundraising best practice.
Key Responsibilities
- Manage and develop the charity's CRM system, ensuring data quality, integrity and effective system performance through data cleansing, imports, integrations and process improvements.
- Maintain data structures, workflows, documentation and governance processes to support efficient and compliant operations.
- Provide CRM support and training to colleagues, working with software providers and third parties to resolve issues and optimise system use.
- Manage fundraising and lottery data imports, ensuring accurate income recording and reconciliation.
- Deliver audience selections, reports and dashboards to support fundraising, marketing, KPI tracking and organisational decision-making.
- Analyse supporter and campaign data to identify opportunities for donor acquisition, retention and growth.
- Ensure compliance with GDPR, supporter preferences, Gift Aid requirements and data-related financial reporting.
- Work closely with Fundraising, Marketing and Finance teams to support audience segmentation, campaign performance and reporting.
- Provide ongoing guidance and support to CRM users across the organisation, promoting best practice in data management.
- Identify and implement improvements to systems, processes and reporting, contributing to wider data and insights projects.
To Apply:
- Please apply via the application link, this ensures that your application will be reviewed and processed by our consultant, and that you received updates regarding the status of your application.
- Please submit your CV
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.
We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work
Job Title: Fundraising and Database Development Officer
Reports to: Head of Fundraising
Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Option for hybrid working with a minimum of 2 days a week office based
Hours: Full Time (37 hours)
Contract Type:2 Years’ Fixed Term
Salary Range:£27,000 - £32,000
Role Purpose:
This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources.
Specific Responsibilities:
-
Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives.
-
Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities.
-
Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.
-
Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems.
-
Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making.
-
Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters.
-
Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income.
-
Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation.
-
Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events.
-
Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives.
-
Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning.
-
Support key fundraising events as required
-
Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities
-
To undertake other duties as determined by the line manager from time to time
Person Specification
Essential Criteria:
-
Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc
-
Strong data management, analysis and reporting skills.
-
Advanced Microsoft Excel and proficiency with reporting tools.
-
Understanding of fundraising operations, supporter care and donor stewardship.
-
Knowledge of GDPR, data protection and fundraising compliance requirements.
-
Excellent organisational skills with strong attention to detail and accuracy.
-
Ability to manage multiple priorities and meet deadlines.
-
Strong interpersonal and communication skills with a customer-focused approach.
-
Experience of CRM implementation, migration or digital transformation projects would be highly desirable.
-
Experience of producing management reports, dashboards and fundraising performance analysis
Desirable Criteria:
-
Experience of Legacy and In Memory administration
-
Understanding of Fundraising Best Practice and The Fundraising Code of Practice
-
Awareness of charity sector trends and fundraising innovation
-
Experience of project work related to digital transformation or system change
-
Experience of developing automated workflows, forms or fundraising processes
.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.


