Data governance officer jobs
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
As our Senior Information and Compliance Officer you’ll be at the forefront of a team developing, implementing and maintaining robust legal and compliance programmes to help ensure we comply with our regulatory and fundraising obligations.
We’re looking for someone who will support our delivery and income generation to ensure proportionate compliance vs industry regulation and legal requirements.
Your ability to influence and work together with others will help us promote a culture of quality and regulatory compliance.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
The client requests no contact from agencies or media sales.
Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.
The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.
As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving.
By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.
What you’ll do
- Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
- Drive continuous improvement, automation and system optimisation.
- Translate business needs into smart, robust technical solutions.
- Contribute to the product roadmap and support releases and testing.
- Champion data quality, security and good governance.
- Collaborate across teams and make complex tech simple for non technical colleagues.
What you’ll need
- Proven experience as a Salesforce Developer in a complex environment.
- Strong hands on skills across Flows, Apex, Lightning and APIs.
- Salesforce Developer certification (or equivalent experience).
- Experience in agile/product led delivery and CRM release management.
- Excellent problem solving, communication and stakeholder skills.
- Proactive, curious and committed to continuous improvement.
- Bonus: experience with integrations, third party apps or not for profits.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Join Us and Make an Impact
This is an exciting time to join the Centre for ADHD & Autism Support (CAAS). As part of a growing charity, you’ll play a pivotal role in shaping two vital functions that provide information, advice, and support to neurodivergent people, their families, and professionals. Our mission is to improve quality of life and build inclusive communities – we want you to help us make that happen.
As Fundraising and Communications Manager, you’ll influence strategy while driving hands-on delivery. You will lead and develop our fundraising and communications functions, ensuring they work seamlessly together to increase income and engagement.
You’ll oversee the operational running of these two key areas, line-managing our Fundraiser and Communications Officer, and working closely with the management team to ensure our messaging reflects the impact of our work.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 23rd February 2026.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
- Leadership
- Supervise the Fundraiser and Communications Officer, supporting their development and ensuring effective use of resources.
- Fundraising
- Develop and deliver strategies to grow income from individual giving, corporate partnerships, and community fundraising.
- Create compelling campaigns and messaging aligned with CAAS branding and tone.
- Build and maintain strong relationships with donors, partners, and community fundraisers, providing excellent stewardship.
- Develop and maintain a CRM system to manage donor relationships in line with GDPR.
- Ensure compliance with fundraising regulations and best practice.
- Produce and submit reports to funders to demonstrate impact and accountability.
- Communications
- Oversee the development and delivery of CAAS’s communications strategy, ensuring clear, consistent, and engaging messaging across all channels.
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Ensure all communications reflect best practice in accessibility, inclusivity, and neuro-affirmative language.
- Strategic Collaboration & Governance
- Work closely with the CEO and management team to deliver a fundraising and communications plan that supports CAAS’s strategic objectives.
- Prepare risk management, quality assessment, and process documents to ensure compliance and operational efficiency.
- Monitor and evaluate output, outcome, and impact measures across fundraising and communications activities, ensuring continuous improvement.
- Provide written reports as required by the CEO and Board.
You may be required to attend events, so occasional travel is necessary.
About You
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are:
- Skilled at crafting persuasive copy and using data to drive decisions
- Confident in managing projects, analysing trends, and leveraging social media for fundraising
- Highly organised, solutions-focused, and thrive in a busy environment
- Collaborative and clear in communication
- Creative, detail-oriented, and proficient with Microsoft Office and donor databases
A passion for our mission is essential.
CAAS values diversity, promotes equity, and challenges discrimination. We welcome applications from people of all backgrounds, including Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
How to Apply
Ready to make a difference? Visit our website to download the full job description and application form.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters.
Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a newly created role offering the chance to build S&G Mind’s data function from the ground up and shape how information drives real impact for people using our mental health services. We are seeking someone who can combine strong technical skill with a commitment to improving systems, insight, and organisational learning.
As our Data & Insights Officer, you will play a central role in ensuring that our data is accurate, secure, and effectively used to guide decision-making. You will lead on the development of high-quality reporting, performance insight, and data visualisation, helping teams understand what our information tells us and how it can support improvement.
The role sits at the heart of our quality and assurance work. You will strengthen our governance practices, support colleagues with data protection responsibilities, and ensure our systems meet national expectations, including the Mental Health Services Data Set (MHSDS). Working across S&G Mind, you will help embed consistent processes, improve data literacy, and promote a culture of accountability and good stewardship.
This position is well suited to someone methodical, proactive, and confident working across multiple platforms and datasets. You will thrive if you enjoy improving systems, streamlining workflows, and turning complex information into clear, meaningful insight.
Joining S&G Mind means becoming part of an organisation committed to supporting people experiencing mental health difficulties across Swindon and Gloucestershire. You will have access to flexible working arrangements, generous leave, ongoing training, and the opportunity to make a tangible difference within a respected local charity.
If you have the technical expertise and the motivation to build something genuinely impactful, we would welcome your application.
Please submit your CV and a supporting statement outlining how you meet the essential criteria for this role. Ensure your supporting statement addresses your relevant experience with data systems, information governance, and insight reporting.
Shortlisted candidates will be invited to interview, which may include a short practical task.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
The Vacancy
Job Title: Fundraising Data Insight Officer
Location: London/Hybrid
Salary: £37,520.19
Weekly Hours: 35
Reference: YMC1166420
YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.
We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.
About the role
The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.
You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.
About you
We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.
Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.
You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.
If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in the recruitment of an Impact and Data Analyst role. Working closely with the CEO and board, the role is part time, working 2.5 days per week.
The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.
The Impact and Data Analyst is a new role, supporting the Board in exercising effective oversight of good governance, impact and DEI across the Operating Companies. The focus of the role is to review, synthesise and interpret information and evidence provided by the Operating Companies and other relevant sources, to support Board-level assurance, insight and decision-making.
The successful candidate will have sufficient technical expertise to assess the quality and credibility of data and evidence, and to support proportionate analysis or synthesis where this adds value to Board oversight. Other requirements of the role include the sound understanding of governance, impact or DEI related concepts, proficiency in using data analysis tools (e.g. Excel, Power BI, Tableau, R, Python, NVivo), to undertake analysis and develop outputs that support synthesis and Board-level insight, and to assess the robustness, reliability and limitations of evidence provided. Experience within a non-profit or impact led environment would be a bonus.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
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Salary: £50,331 gross per annum
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Location: London
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Contract Type: Fixed Term
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Contract Duration: 18 months
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Hours: Full Time
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Closing Date: 20 February 2026
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First Interview Dates: Starting from the 9th of March
About the role
ClientEarth is a leading not for profit organisation working across four key impact areas: climate, nature, health and justice. You will join ClientEarth’s Governance & Legal Services Department. The Governance Legal Services Department is ClientEarth’s in-house legal team driven to enable ClientEarth to deliver innovative legal strategies while managing risk and legal & regulatory compliance in a manner consistent with our organisational values. The role covers both providing direct support to manage governance meetings and documentation, and creating systems, processes, and a framework of best practices to empower Management Bodies and staff.
Meet your Manager
In this role, you will be managed by Amy Rose. Amy manages ClientEarth's Governance and Legal Services Department, overseeing ClientEarth’s governance, risk and compliance, and managing its various related legal entities globally. This includes ensuring that ClientEarth company and staff comply with legal, professional, and ethical obligations, and supporting ClientEarth contracting and contractual compliance. Amy specialises in strategic impact litigation and oversees the management of ClientEarth's diverse and growing litigation portfolio. She focuses on supporting our legal teams to bring a wide range of climate and environmental cases across Europe and around the world. Amy is a member of the Global Leadership Group, and the President of ClientEarth (Luxembourg) ASBL. Before joining ClientEarth, Amy was the Head of Litigation at Altisource Portfolio Solutions in Luxembourg, where she managed a large and diverse portfolio of multinational cases. Prior to moving to Europe, Amy worked as a general commercial litigator at the global law firm of Squire Sanders (now Squire Patton Boggs) in San Francisco, California.
Main Duties
- Provide secretariat support to ClientEarth UK Board of Trustees, working closely with the Assistant to the CEO and Board to ensure the well-coordinated delivery of meetings, including coordinating and facilitating scheduling, forward planning, setting of agendas and invitations, and managing, filing, and maintaining all required documentation.
- Support the flow of relevant governance information between ClientEarth Group and ClientEarth Americas to maximise efficiencies and facilitate effective coordination.
- Coordinate the governance of all ClientEarth Group entities, working closely with the General Counsel, Heads of Country, in-country governance leads, and national Management Bodies to ensure the effective and aligned delivery of Group Governance Board and Management Body meetings, including supporting and coordinating with them on: scheduling, forward planning, setting of agendas and invitations, drafting resolutions, managing, filing, and maintaining all required documentation.
- Lead the design and continual improvement of ClientEarth’s governance framework and .strategic thinking on evolving ClientEarth’s governance structures to meet the organisation’s needs over time.
See the job description (below) for a full list of duties for this role.
Role requirements
- Understanding of the charity / non-profit sector and charity / non-profit governance (essential)
- Experience managing board meetings and related documentation and processes (essential)
- Good knowledge of setting up and managing effective administrative processes, systems, and procedures (essential)
- Knowledge of statutory and regulatory requirements for a charitable organisation and company (essential) in multiple jurisdictions relevant to ClientEarth (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
The Stag operates through a low-risk hall-hire business model. It is not allowed to promote its own shows – it provides the professional facilities for others to hire space and put on shows.
Reporting to the Chairman of the Board of Trustees, the CEO leads a small, professional and dedicated team (currently 20 employees (17.8 FTE)) boosted with part-time casuals in the box office plus a team of volunteers at events. The CEO will ensure the charity fulfils its mission and achieves its charitable objectives whilst maintaining the strong financial sustainability it now enjoys.
The role requires the CEO to a be a BIIAB personal licence holder and to act as Designated Premises Supervisor as well as being the Company Secretary. More details from The Stag's website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support, and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the Role
The Human Resources Manager owns the planning and delivery of a progressive and proactive HR operations function. You will act as a key advisor to the CEO and leadership group in the management of HR related matters.
You will use sound judgement to balance reactive employee relations work with longer-term strategic priorities. You will manage a busy ER caseload, advising on performance, absence and sickness management and recruitment, as well as ensuring good HR administration throughout the employment life cycle. You will provide coaching to managers on all aspects of employee relations and meet regularly with them to develop a thorough understanding of their needs.
You will also be responsible for more strategic matters such as development of employment policies and our learning and development offer, at the same time as ensuring operational tasks such as maintenance of our HRIS, volunteer management and payroll administration are well-managed and compliant.
You will work alongside an external payroll company, an Internal Operations Officer supporting with administration and an HR Strategic Projects Lead.
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Employment support services | Disability charity Scope UK
Find out which of our employment support services is right for you.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
To Apply: To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots?
- What is your motivation for applying for this role specifically?
- What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. You may submit your personal statement in writing, or via video. Please submit your application via Charity Jobs
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Working hours: This is a full-time role (35 hours per week) with the opportunity for hybrid working and flexible working. Attendance in person will be required at the Diocesan Office or venues within the Diocese for relevant committee meetings.
Part-time working may be considered for an exceptional candidate, with a minimum of 28 HPW (0.8 WTE).
Salary: £42,000- £46,000 per annum, subject to qualifications and experience.
Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.
ROLE DUTIES
- Act as the primary governance support for the COO, ensuring all governance activities align with strategic priorities.
- Lead and manage the administration of the Finance Executive, Audit & Risk Committee, and Property Committee
- Support the COO, Diocesan Secretary and Head of Service Delivery in managing risk processes, including risk registers and compliance reporting.
- Prepare governance and Committee reports and relevant dashboards for the COO, CEO and senior leadership, including the Management Team and Bishops Leadership Team.
- Acting as a liaison between governance bodies and internal/external stakeholders.
CRITERIA
- Degree or equivalent level of relevant experience in governance, business administration, or a related field.
- Relevant and substantial experience in committee administration and governance support.
- Experience of working with and familiarity with regulatory compliance and risk management.
- Experience of working with, alongside a strong understanding of governance principles and compliance frameworks
For more information please see the job description, and to apply please visit the Chelmsford Diocese website to complete a application form.
Closing Date: Midday Thursday 12th February
Interview Date: Tuesday 24 February
We reserve the right to invite candidates for preliminary interviews.
Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.
Please refer to the CDBF Privacy Policy found on the Chelmsford Diocesan website for guidance on how we will process your data.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.
Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.
If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.
What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.
What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.
Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.
How to Apply
Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.
Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Accountability Officer
Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
If you love keeping organisational systems in order, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:
- GDPR
- Health and Safety
- Risk register
- Emergency planning and business continuity processes
- Legal signposting
- Document storage
- Policy and process
Working closely with the senior executive team, this role has wide reach across the organisation. Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 02 February 2026.
Interviews will be held via MS Teams w/c 23 February 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
The Operations Director is a senior leadership role at St Stephen’s, helping turn vision and strategy into effective day-to-day delivery. A highly relational role, combining strong operational leadership with collaboration, trust-building and a genuine care for people. The person we are looking for will lead across people, finance, systems, buildings and operations helping the church respond to the Holy Spirit and deliver our mission well.
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.


