Data management jobs

This is a unique opportunity to support residents across Bexley to feel more connected, confident and empowered.

BVSC is looking for a Health and Wellbeing Volunteer Officer to work across two key programmes: Bexley Buddies and Digital Champions.

Through Bexley Buddies, you will support volunteer-led initiatives within GP practices that address non-medical needs, reduce social isolation and strengthen community wellbeing.

Through Digital Champions, you will recruit, train and support volunteers who help residents build digital confidence — particularly in using online health services and apps.

You will work closely with volunteers, GP surgeries, community organisations and residents to coordinate activities, build partnerships and ensure support is inclusive and impactful.

Key areas of work include:

Engaging: Working with residents, GP practices and partners to identify local health and digital support needs.

Developing: Recruiting, training and supporting volunteers to deliver safe and meaningful activities.

Coordinating: Organising borough-wide volunteer activity, peer support and training sessions.

Strengthening: Building partnerships that reduce health inequalities and improve digital access.

We are looking for someone organised, approachable and committed to equality and inclusion, with experience of supporting volunteers or delivering community-based programmes.

Don’t meet every single requirement?

At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway.

You may be just the right candidate.

Job Title: Independent Visitor Co-ordinator for Warrington and Stockport

Service: Warrington and Stockport

Reporting to: Children’s Rights Manager

Salary: £17,352.52 (£24,293.53 FTE) per annum

Location: Home based and work within the communities.

Candidates must reside within a reasonable distance of the service area.

Hours: 25 hours per week

Contract Type: Permanent

Make a Difference to the Lives of Children and Young People

Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.

Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.

About the Role

As an Independent Visitor Coordinator, you will:

• Deliver a statutory Independent Visitor service to children in care and care leavers.
• Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
• Build strong, positive relationships with children, volunteers, and key professionals.
• Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
• Work collaboratively across Coram Voice and with partner agencies.
• Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.

If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.

What We Offer

Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:

• Competitive salary
• Matched pension contributions (up to 5%)
• 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
• Supportive, flexible working culture
• Family friendly policies and a focus on staff wellbeing

You will have the opportunity to make a genuine difference—every single day.

Recruitment Process

Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.

How to Apply:

Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.

Interview Process:

• Written exercise
• Panel interview
• A further one‑to‑one interview (Warner compliant)

Closing date: Monday 30th March 2026, 9:00 am.
Interview date: Thursday 2nd April 2026.

We are looking for two dedicated and enthusiastic Students' Union Advisers to provide money and academic advice, guidance, advocacy and support to help our students navigate the various challenges they face. This is a fantastic opportunity to make a real impact by ensuring students have access to the resources, advice, and representation they need to achieve, progress and thrive. If you are committed to creating a positive and inclusive student experience, we look forward to accepting your application!

Though we support and signpost our students regardless of their issue, the majority of our caseload relates to Student Finance and other money issues so applicants with relevant experience and expertise are encouraged to apply. Working within a team of five Advisers to deliver our free, impartial and confidential service, the successful applicant will advise students on primarily Money, Academic and Disciplinary matters. As a dynamic and agile organisation, we always signpost or advocate where we cannot directly advise, and so expect to help students facing challenges from everything from housing to sexual violence.

Our Advice Team advises across telephone, Microsoft Teams and face to face appointments, alongside monitoring a shared email inbox, supporting colleagues with research and data analysis, contributing to and creating various resources and occasionally attending university committees or working groups to provide technical expertise. Occasional weekend and evening work (to support the delivery of Open Days) will be required, as well as occasional work at our sites in Stafford and London. There are two vacancies available, totalling 1.5 FTE. We welcome applications from candidates seeking full-time or part-time hours.

Person Requirements 

Essential Criteria

• Proven experience delivering information/advice and managing a caseload, including prioritising effectively, assessing risk, and communicating professionally with students and partners.
• Demonstrable expertise in at least one area relevant to the role (e.g., academic appeals, student finance/welfare benefits, consumer rights, or legal issues).
• Experience supporting individuals facing complex or sensitive matters (e.g., wellbeing, housing, incidents of sexual violence), demonstrating empathy and sensitivity, whilst maintaining appropriate boundaries.
• Ability to advocate on behalf of students and support them through formal processes (e.g., academic or disciplinary procedures), interpreting and applying relevant policies and regulations.
• Excellent written and verbal communication; strong attention to detail in records/case notes; confident use of Microsoft 365 (e.g., Teams, Outlook, Word).

Desirable Criteria

• Experience supervising, supporting or training volunteers or staff.
• Experience providing personal finance/budgeting guidance.
• Experience delivering projects or workshops with clear outcomes and timelines.
• Research and analysis skills to inform information resources, social policy or campaigning.
• Confidence representing the Union at public‑facing events (e.g., Discovery Days, Offer Holder Days).
• Understanding of the Students’ Union’s values, vision and service delivery.

Details of this role

Hours: We are recruiting two posts totalling 1.5 FTE. The roles are offered on an annualised hours contract, with full-time based on 37 hours per week (1,687 working hours per annum plus 244 hours annual leave). Part-time hours and leave will be calculated on a pro rata basis.

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: April 2026 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Location: Stoke on Trent Campuses

Salary:£27,640 to £29,922 (Grade 5) depending upon experience (and prorata for part-time positions).

Interviews: 25th March 2026

Closing date: 18th March 2026 at 4pm (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)

Thanks to funding received from Building Communities Trust Invest Local Programme, Thanks to funding received from Building Communities Trust Invest Local Programme, The Coalfields Regeneration Trust are currently looking for a dynamic person to support community action within the community of Cefn Golau. This role will require you to support the delivery, including hands on delivery, of programmes of work identified in the Cefn Golau Driving Change Plan working with the Building Communities Trust Invest Local Officer, Cefn Golau Together, residents, volunteers, groups, stakeholders and partners. The role will be to manage and develop a community venue with the aim of sustaining community activities and services beyond the Invest Local funding. You will also work with partner organisations to address any gaps in provision identified with the local community.

To secure this great opportunity you will have: excellent communication skills, the ability to work collaboratively across all sectors, a demonstrated ability to overcome challenges, excellent organisational skills a strong track record in community development as well as an understanding of delivering against a development plan.

Purpose
This role plays a key part in strengthening Involve Kent’s ability to secure sustainable, values-aligned income that enables our mission: ensuring people and communities have the support, connections, and opportunities they need to thrive.
As a Grants & Bids Development Officer, you will help shape the future of our services by developing compelling, evidence-based applications to charitable trusts, foundations, and public sector commissioners. Your work will directly contribute to tackling inequality, expanding access to support, and driving positive change across Kent and Medway.
You will be part of a collaborative development function that is curious, positive, and committed to learning. Working closely with colleagues across operational teams, you will translate real-world insight into powerful cases for support, ensuring our bids are grounded in lived experience, strong evidence, and Involve Kent’s values.
The primary focus is trusts and bids. Legacy stewardship is welcome but not essential and will be proportionate to capacity.

Key Tasks and Responsibilities
1) Trusts & Foundations
• Pipeline management: Maintain and develop a rolling, well-qualified trusts pipeline with a clear annual submission calendar.

• Proposal drafting: Produce compelling, tailored proposals and reports aligned to funder criteria, organisational priorities, and impact goals.
• Impact & budgeting: Work with service leads and Finance to evidence need, outcomes, and impact; align restricted budgets; draft clear budget narratives and simple throughput justifications.
• Compliance: Maintain accurate records of applications, grant conditions, and reporting schedules to agreed timelines and standards.
• Reporting: Produce a weekly opportunities update and a monthly snapshot summarising pipeline status and next steps.

2) Contracts (Public Sector Bids)
• Horizon scanning & qualification: Monitor procurement portals; complete eligibility matrices; assemble bid packs; maintain a concise tender pipeline.
• Bid/no-bid support: Prepare clear opportunity summaries to inform go/no-go decisions; deliver activity in line with approved timelines.
• Compliance & readiness: Conduct eligibility and compliance checks; maintain a simple risk and dependency register for live tenders; escalate risks promptly.
• Document control & content library: Maintain a secure shared drive, up-to-date bid library, version-controlled documents, and reusable answer bank; assemble clean, compliant bid submissions.
• Drafting: Produce first drafts of standard non-technical narrative sections (approach, social value, summaries) and refine with input from subject specialists.
• Partner engagement: Coordinate partner contributions and collate documentation where collaborating on joint bids.

3) Legacy (Light-Touch)
• Stewardship: Deliver simple, proportionate stewardship as agreed each month - maintain a basic journey (welcome, updates, pledge logging), keep template copy current, and handle basic enquiries.

4) Insight & Governance
• Compliance: Ensure accurate data capture, confidentiality, and information governance compliance.
• Debrief: Log win/lose feedback and use insights to strengthen templates, processes, and content.
• Reporting: Track and report monthly KPIs; contribute insight to broader forecasting discussions.

5) Organisational Responsibilities
• Supervision & meetings: Attend team meetings, training, and supervision; actively contribute to organisational learning.
• Wellbeing & resilience: Take responsibility for your wellbeing, maintain healthy boundaries, and seek support when needed.
• Safeguarding: Uphold Involve Kent’s safeguarding policies and escalate concerns promptly.
• EDI: Promote and model inclusive, respectful practice in all internal and external interactions.
• Other duties: Undertake duties commensurate with the role as services and organisational needs evolve.

Uphold Involve’s Values
• Kindness – We treat everyone with compassion, respect and humanity
• Inclusion – We remove barriers so everyone can participate fully.
• Integrity – We act honestly, transparently, and with accountability.
• Empowerment – We support people to make choices, build confidence, and shape their future.
• Innovation – We continually improve, adapt, and seek creative solutions.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.

About us

Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.

Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.

About you

The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 12pm, Friday 10 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

We are looking for a Funding Officer to cover areas across East Anglia (primarily Suffolk but the role may also include working across different areas of the patch) The role will join a passionate, vibrant and friendly team and be part of ensuring our funding supports a wide variety of communities and places locally.

You’ll be part of the East Anglia Team, led by a Funding Manager, and comprised of four other Funding Officers, that sits within the wider team of London, South East and East. LSE&E is one of the largest teams in the Fund (circa 55 people) and distributes over £130m annually. The team is committed to learning and impact and the role offers a chance to gain insight into and learn from the fantastic work communities are doing on the ground and how this can be used to help others.

As part of our funding team you will assess applications for funding and manage grants from our Reaching Communities programme. You will use your local knowledge and experience, and the experience of our grant holders and local stakeholders, to ensure we are making the best decisions on the grants we make. By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference. 

You will gain an understanding of our vision, our commitment to equity and inclusion and our funding programmes. You will be responsible for your own caseload; liaise with grant recipients, visit projects, identify and manage risks, supporting organisations to deliver their projects and measure their impact.

You will need to understand and respond to the different needs of our applicants and grant holders by providing advice and feedback and be willing to have challenging but constructive conversations. 

You may come from a voluntary sector background - many of our colleagues do, but we are also very open to transferrable skills from any and all backgrounds. Just reach out to us for an initial conversation if you’re unsure.

Interview Details

Interview Date: 23 March 2026

Format: Virtual

Location: Mobile across East Anglia with occasional travel to London and to other areas within the LSE&E region for team meetings. You’ll work mainly from home and community locations.

We will be hosting a briefing session on: 12 March 2026 at 12:30 pm, to register or ask any questions please email the recruitment team.

Any questions about the recruitment process, please email the recruitment team.

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential criteria

• Relationships: Ability to build and maintain excellent relationships at several different levels.
• Analytical Skills: Ability to absorb a wide range of information including financial health and make judgement-based decisions with confidence.
• Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
• Values: Values-driven and passionate about the Fund’s purpose, with a strong commitment to equity, diversity and inclusion.
• Ability to work flexibly which may include working across the region ( London, South East and East).

​Desirable criteria

• An ability to use your initiative and manage your own workload working comfortably with competing priorities and deadlines and a can-do attitude.
• Be responsive to emerging issues and trends which impact on your work, the work of your team, or the Fund.
• Understanding of our communities and voluntary sector within East Anglia, with a focus on Suffolk.
• Ability to assess a high volume of applications and manage a caseload; analyse accounts and numerical data; write reports, challenge when appropriate and manage risk.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

Acting as a flexible and agile digital engagement expert, you will design, deliver and optimise multi-channel engagement strategies and supporter journeys that shift online narratives, recruit and grow our supporter base, and convert online engagement into real world action to help Greenpeace win campaigns.

Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.

You’ll translate campaign and communication objectives into digital engagement plans, which you will then deliver with support from content creators. In doing so, you’ll foster a culture of continuous testing and optimisation, using data, insights and technical understanding to identify opportunities for strategic innovation.

 In a typical week you could:

• Draft a multi-channel digital engagement plan and supporter journey for an upcoming campaign
• Write, build and send supporter emails and petition to Greenpeace's supporter database
• Brief a social media content creator on the campaign and help brainstorm ideas for content
• Respond rapidly to a media story, crafting and deploying timely email communications that mobilise supporters to take action.

You'll have                                                                                                                                             

• Proven experience developing and implementing digital engagement strategies focused on recruiting and mobilising new supporters.
• A good grasp of whole-funnel supporter journeys, with proven ability to design and build digital pathways that move audiences from initial engagement to deeper commitment.
• Hands-on experience with digital engagement tactics and tools (online petitions, email actions, fundraising appeals, landing pages, advocacy platforms).
• Good data literacy, with proven ability to analyse digital performance data, derive actionable insights, and apply them to optimise campaigns and journeys.
• Experience in A/B testing, multivariate testing and optimisation methodologies, and using analytics tools to track, measure and report campaign performance.
• Practical experience with CMS, email marketing platforms and online advocacy tools

We give you

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity
Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

Closing date: 9am on Monday 16 March 2026. Interviews are expected to take place on 26th and 27th March 2026.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.​​

​The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.​​

The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.​

In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. ​The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.​​

We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement. ​​

Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.​
 

Please follow instructions on the Charity Job website and you will be redirected to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 18 March 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

We are delighted to be working with a well-respected charity in their recruitment for a People & Culture Officer.

This role is available on a 1 year fixed-term contract and part-time basis (4 days a week). The salary banding on offer is £38,000 FTE (pro-rata for the 4 days a week). This is a hybrid role where you will be expected to attend their unique eco-office setting in North London, 3 days a week.

Within this role, you will manage end-to-end recruitment and onboarding processes. You will maintain the HR system (BrightHR) and employee records in line with GDPR, manage the HR inbox, process payroll changes, and liaise with the finance team. You will provide administrative support on employee relations matters, assist with HR policy development and updates, and produce data and reports.
 
You will ensure compliance with organisational requirements including safeguarding, training, and governance processes. You will contribute to organisational development initiatives, support staff with HR systems and processes, and participate in relevant meetings, training, and other duties appropriate to the role.

You will be part CIPD qualified or have equivalent relevant experience in a generalist HR role. You will have experience managing recruitment processes. You will have experience supporting employee relations processes, drafting accurate HR documentation, payroll, and managing HR systems. You will have experience handling confidential and sensitive employee information with discretion and professionalism.
 
You will have excellent communication skills and be able to build relationships with managers and colleagues. You will be highly organised with strong attention to detail and able to manage competing priorities. You will also have strong knowledge of UK employment law, safeguarding principles and GDPR/data protection.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out! This also role requires an immediate start.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.

Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.

About the role

The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.

This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.

About you

To be successful in this role you will:

• Have significant current or very recent experience in telephone-based customer/supporter service
• Be an initiative-taker, actively seek solutions before escalating issues
• Be able to effectively handle complex and difficult telephone calls
• Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
• Be motivated to develop professionally and consistently meet performance targets

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interview process: Competency based interview plus assessment tasks

Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Coeliac UK is looking for a detail-oriented and proactive Commercial Officer – Catering to support the delivery and growth of our Gluten Free Accreditation (GFA) scheme.

Job Title: Commercial Officer – Catering
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000 – £30,000 per annum 
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will manage the administration and coordination of catering partners working towards or maintaining accreditation, helping ensure venues can safely serve people who need to live gluten free. You’ll work closely with restaurants, hotels and foodservice providers, supporting applications, renewals, audits and training bookings while maintaining strong partner relationships. This is a varied role within the Commercial team, combining administration, partner support and coordination across multiple commercial services.

Key Responsibilities:

• Manage the renewals process for catering businesses within the Gluten Free Accreditation scheme, ensuring all commercial and administrative requirements are completed.
• Support the management of new accreditation applications and catering training enquiries, liaising with commercial partners and ensuring all documentation is accurate and up to date.
• Coordinate the scheduling and follow up of onsite accreditation audits, working with internal teams, external auditors and partner venues.
• Maintain accurate information about accredited venues across the Coeliac UK website, Venue Guide and internal systems.
• Administer catering training bookings through the Gluten Free Academy and ensure the smooth delivery of this service.
• Maintain accurate CRM records, monitoring reports and revenue data while supporting invoicing and debt management processes.

About You:

We’re looking for a highly organised and proactive professional who enjoys building relationships and managing detailed processes. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong communication and relationship-building skills with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage data and reports accurately.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to prioritise tasks and meet deadlines.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Account Executive, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.