Data support officer jobs

The interim Chief Executive is an executive leader, who co-leads the Belgrade with the Artistic Director, reporting to the Board. They are responsible for driving strategic planning with SLT, programming, advocacy and fund-raising, stakeholder management, and overseeing the finance and operations of the organisation. They are one of the public faces of the Theatre, alongside the Artistic Director.

The interim CEO works in close collaboration with the Artistic Director to:

• curate a high quality artistic programme and support the organisation to deliver the artistic strategy.
• provide effective and inclusive leadership for the staff team, drawing on the collective strength of the SLT in their decision making.

The interim CEO drives the income generation for the Theatre, to achieve the balanced budget, and is chiefly responsible for the Main Stage visiting work programme.

The interim CEO line manages an SLT including a Chief Operations Officer (who in turn oversees finance, HR, production and operations); Director of Audiences and Growth, Director of Producing and Co-Creation and Head of Business Support.

What You Will Do

Leadership & Management​

• In collaboration with the Artistic Director;​
• Provide inspirational leadership and a clear sense of direction to the senior team and wider organisation​
• Drive and oversee SLT in the development and delivery of the Belgrade’s story of change and business plans that support the Vision, Mission and Values of The Belgrade, communicating these internally and externally.​
• Take an inclusive approach to line management of the SLT which fosters a culture of clear timely decision making and communication. ​
• Oversee the SLT to ensure the experience all artists, audiences, visitors receive from the Belgrade is inclusive, informed and enriching; and the building provides a welcoming, safe space.​
• Ensure a commitment to equality, diversity, inclusion, and environmental sustainability throughout the organisation.

Programming ​

• Work closely with the Artistic Director and SLT to curate and deliver a high-quality and relevant programme which balances artistic, financial and operational needs, taking chief responsibility for the visiting work.​
• Develop strategic relationships with a wide range of commercial producers and visiting companies to secure appropriate visiting work and negotiate the deals maximising the benefits of these partnerships for the commercial benefit and artistic reputation of the Belgrade.​
• Support the Artistic Director to shape the artistic strategy and creative direction of the theatre. ​
• In collaboration with the Artistic Director,​
• agree lead productions and secure co-producers​
• Bring in co-productions that enhance the programme.​

Governance​

• Work closely with the Chair and Board of Trustees to ensure best practice in governance, maintaining effective working relationships with all Trustees.​
• Support the implementation of the Board Effectiveness plan.​
• Develop and maintain robust and effective risk management systems with SLT.​
• Work closely with the SLT to ensure full compliance with all legal obligations and statutory requirements, including the preparation of Annual Report and Financial Statements, and annual returns to Companies House and the Charity Commission.​
• Carry out any other tasks that may be allocated by the Board of Trustees.​

  External Relations​

• Nurture excellent working relationships with key stakeholders, partners and supporters, including Arts Council England (ACE) and Coventry City Council (CCC); specifically, leading on NPO applications, and working to meet the objectives of CCC’s Cultural Plans.​
• Continue to develop The Belgrade’s role as a strategic partner and cultural leader locally and regionally.​
• Act as advocate and ambassador for the Belgrade, representing the organisation publicly, seeking out opportunities to raise the profile of the Belgrade. ​
• Lead on the Reporting to Funders, with support of Head of Business Support, and in collaboration with the AD.​
• The Interim CEO will represent the theatre in strategic and cultural development forums including Culture Works, and UK Theatre, in collaboration with the AD

Financial and Operational Overview​

• Oversee the Chief Operating Officer to ensure;​
• Robust financial management of the organisation, ensuring expenditure and commitments are made within available resources, risk is managed effectively.​
• Budgets are appropriately set and monitored.​
• Accounting information supplied in a timely manner and ensuring there is a strong cash-flow position at all times.​

​Income Generation​

• Take a pro-active approach to the continuing growth of the Belgrade’s commercial capability, ensuring all opportunities for generating income are maximised through;​
• Oversee the Director of Audiences and Growth and COO in driving the Belgrade’s commercial capacity, ensuring the commercial potential of the building is maximised, particularly through catering and conferencing.​
• Oversee the Director of Audiences and Growth in the delivery of The Belgrade’s fundraising strategy, playing a visible leading role in fundraising events as appropriate.

What Are We Looking For ?

Essential: You will be able to demonstrate this range of skills and experience:​

Commitment to the vision, mission and values of The Belgrade.​

​Either: significant senior management experience in a theatre of a similar scale to The Belgrade​

Or: significant experience of leadership at a senior level in the cultural industries, in an organisation of a similar scale to the Belgrade.​

• Considerable experience in financial management of complex, large scale budgets, and a proven track record in balancing Artistic risk and ambition with sound financial management.​
• Proven track record in programming commercially and artistically successful seasons of work.​
• Ability to nurture a diverse network of industry contacts nationally and internationally. ​
• Understanding of the UK arts and theatre scene; knowledge of the issues facing subsidised theatre.​
• Track record of negotiating and maintaining effective partnerships for theatre productions. ​
• Experience of developing and implementing strategic business plans.​
• Strong leadership skills with the ability to provide clear strategic direction and manage a large team.​
• An innovative approach; the ability to recognise and exploit commercial opportunities with energy.​
• Excellent interpersonal and communication skills with demonstrable ability to build trust-based relationships with a wide range of people both internally and externally. ​
• Commitment to learning, engagement, talent development and inclusivity.​
• Ability to act as spokesperson in a range of settings; experience of senior stakeholder management​
• Ability to articulate the role of The Belgrade in ACE’s Let’s Create strategy​
• Leadership of the Belgrade Brand Values to be the people who know and care. ​

Desirable ​

• Experience of carrying financial responsibility for an organisation of a similar scale.​
• Detailed knowledge of marketing & audience development; knowledge of the regional theatre context.​
• Experience of effectively managing a fundraising and individual giving strategy.​
• Experience of working with a voluntary Board of Trustees. ​
• Experience of working collaboratively with an Artist/Artistic Director. ​
• Experience of managing Arts Council England NPO relationship.​
• Understanding of Theatre Tax Relief.

Other Information

• The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters​
• Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement​
• On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK​​
• The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work​
• Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bars

Starting date: 13 October 2025 /ASAP​

Probationary period: 3 months​

Notice period: 3 months​

• Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday, but we are flexible to those considering a 32 hour week post. There will be occasional evening and weekend work. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime​
• Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager​
• Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available​
• Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 28 days plus 8 Bank Holidays​
• Location: This role is based at the Belgrade Theatre in Coventry. Short term relocation / accommodation can be considered as part of the renumeration package.

​EQUAL OPPORTUNITIES FORM​

The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.​

​Please complete our monitoring form via the link you will find in the Job Pack

Battersea is embarking on a transformative journey with our Launchpad Programme - a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.

Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.

We are looking for a Senior Events & Supporter-Led Fundraising Officer (DIY/Community), with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 27th July 2025*

Interview date(s): First round interviews: w/c 4th August 2025. Second round interviews: TBC

*All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About The Role

Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!

We have two roles available, one in Cirencester and one in Witney. 

You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.

Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.

You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.

What we are looking for…

 
The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services. 

You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

Teamwork is essential for this role to work effectively with colleagues and external agencies.

Please note you will need to be in the Witney/Cirencester offices 2 – 3 days a week and have the ability to travel within the district as required.

You will need…

• GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
• Experience of working with vulnerable people
• Experience of working with people with complex needs
• Communicates effectively at all levels (excellent verbal and written skills)

For more information about this role please see the Job Description/Person Specification.

Special Conditions…

• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check
• Expected to work reasonable additional hours in line with the needs of the service

What can we do for you… 

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please apply for the role at the location you prefer to work at. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

This is a unique opportunity to contribute to a high-profile and innovative programme across Greater Manchester. You’ll join a small, skilled team at Gaddum working to ensure change is driven by lived experience, and your work will directly shape understanding of what works in adult social care reform.

About the Role

Gaddum is seeking a dynamic Senior Project Manager to provide maternity cover for a key leadership role. This is a time-limited opportunity to contribute to the delivery and evaluation of one of Greater Manchester’s most ambitious adult social care transformation programmes: the Accelerating Reform Fund (ARF). In GM, our projects focus on improving the identification and support for unpaid carers through the hospital discharge pathway and improving community-based care arrangements via Shared Lives schemes.

As Senior Project Manager, you will play a critical role in maintaining delivery momentum, nurturing established relationships, and supporting the system-wide monitoring and evaluation of the programme. You’ll bring excellent coordination, stakeholder engagement, and evaluation skills, ensuring that business as usual continues smoothly and that Gaddum plays its full role in enabling the GM system to capture and evidence the impact of the ARF.

Job Purpose

The Senior Project Manager (SPM) provides expert oversight and support across the ARF projects, ensuring seamless collaboration and effective delivery. As per their job title, they project manage the infrastructure element of the entire GM programme.

They coordinate efforts across various sectors, manage stakeholder engagement, and are responsible for the integrated approach to risk management, data governance, and financial oversight. The role is accountable to Gaddum’s CEO, and reports to them. It has been central in ensuring the successful execution of GM's vision and objectives for the ARF.

Key Responsibilities

Continued and Strong Programme Delivery
• Maintain oversight and coordination of ARF activities on behalf of Gaddum, ensuring that timelines, risks, and communications are effectively managed.
• Chair or coordinate relevant meetings, workshops, and learning sessions with partners across health, social care, VCSE, and lived experience networks.
• Support the continuation of established coproduction approaches and ensure that lived experience remains central to the delivery of the programme.
• Maintain key project documentation including risk registers, action logs, and shared work plans.
• Provide line management to the Project Administrator, ensuring effective consortium secretariat and communication functions are upheld.
• Provide regular updates to the project’s Senior Lead within the Adult Social Care Transformation Team in NHS GM Integrated Care.
• Oversee the work of the ARF Lived Experience Coordinator (line managed by the Engagement and Coproduction Service Manager) to ensure this workstream is effectively aligned with the overall ARF project strategy and timeline.

Evaluation and Impact
• Lead, as the Greater Manchester system infrastructure, the development and delivery of an end-of-programme learning and evaluation event, currently planned for March – April 2026.
• Contribute to regular reporting cycles and ensure Gaddum’s role in evaluation is clearly communicated to stakeholders and commissioners.
• Act as a lead point of contact for evaluation activities, both locally and nationally, working closely with Ipsos, the national evaluation partner.
• Support system partners to engage meaningfully in the development of the GM Theory of Change, ensuring relevant data and insights are gathered and shared.
• Coordinate data collation and reporting in collaboration with the consortium, supporting the integration of data systems where needed, and ensuring alignment with governance and compliance requirements.

Stakeholder Engagement and Relationships
• Sustain the strong and positive relationships with local authorities, health and care organisations, the VCSE sector, and carers’ networks.
• Provide advice, challenge, and coordination to ensure consistent and inclusive engagement across the partnership.
• Escalate emerging issues or risks to the CEO and consortium where necessary, supporting collaborative problem-solving.

Financial and Contractual Support
• Work closely with Manchester City Council’s finance leads and Gaddum’s internal team to track spend, support monitoring returns, and ensure financial accountability.
• Contract manage and support the appointed creative agency leading on our Shared Lives marketing and communications campaign.
Other key tasks & responsibilities of the role
• Line Management: Supervise the Project Administrator, ensuring they provide effective secretariat responsibilities for the consortium.
• Risk Management: Keep stakeholders well-informed about risks, strategies, and progress. With the consortium, co-design and manage risk register elements, providing rapid escalation of issues to the CEO and consortium, developing solutions where necessary.
• Troubleshooting: Take all reasonable steps to enable system partners to identify barriers and develop solutions.
• Continuous Improvement: Establish and maintain ongoing feedback loops, making necessary adjustments to the project’s approach based on stakeholder input and real-world outcomes.
• Coordination of reporting: Work closely with SCIE and GM ARF stakeholders to ensure data integration and reporting, aligning regional data
with national datasets and performance metrics.
• Contracting and Compliance: Ensure adherence to contracting and compliance requirements, maintaining robust monitoring and reporting systems
• Systems Change Facilitation: Lead on systems change initiatives, ensuring that all project components are aligned with the strategic goals and objectives of the ARF programme.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.

Purpose of the role

As the Board Secretary to the Board of Trustees, you will be responsible for administration support, diary management and meeting organisation of the Board and Board Committees including being responsible for the compiling and distribution of Board packs by co-ordinating input from relevant staff.

Administration support will include assistance with developing and recording annual workplans, minute-taking, action management and support with forward planning for meetings and key events. You will take ownership of the annual meeting schedule and calendar of Board and Committee meetings; you will also be responsible for organising other trustee and CEO related meetings at the discretion of the Chair of the Board.

As Executive Assistant, you will provide high quality administration support to the CEO and Senior Leadership Team (SLT), to ensure the smooth operation of CEO and SLT responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions. 

You will have significant experience of providing accurate proactive and responsive administrative assistance to senior staff and be able to demonstrate experience of developing and managing effective administrative systems.  Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.

You will be highly organised and responsive to others in a way that is both timely and professional, with well-developed time management skills and able to evidence completion of activities. A high level of accuracy and attention to detail is critical to this role, as is the ability to handle sensitive and confidential information with care and integrity.

Key responsibilites

Board Secretary 

• Develop and maintain annual workplans for the Board and Committees in conjunction with the Chair of Trustees, Committee Chairs, CEO and SLT to ensure agendas are structured and tasks are delivered and completed.

• Set Board and Committee meeting dates in conjunction with the CEO and Chair and organise all meetings which may be in person, online or hybrid.

• Produce Board and Committee meeting agendas in liaison with CEO and SLT, ensuring that committee and board workplans are adhered to, and action logs followed up in a timely manner. 

• Co-ordinate the collation of Board packs with input from SLT, the Governance Manager and other members of the Extended Leadership Team to support the agenda items.

• Oversee the timetable for production of Board packs and using the board portal (Team Engine), distribute agendas and the Board pack for all board and committee meetings on a timely basis. 

• Clerk all board and committee meetings, producing minutes and action logs in a timely fashion and ensuring they are signed off by the CEO, SLT lead and Chair. 

• Keep the board portal (Team Engine) up-to-date with meeting papers, policies and other relevant documents. 

• Administer all board appointments and reappointments, producing the induction plan and checking all paperwork is complete to ensure compliant appointments. 

• Support the production and delivery of Board business including the Annual Report and Accounts, recruitment and selection of trustees, and Board development activity where required. 

• In conjunction with the Company Secretary and Governance Manager, ensure adherence to submission with various regulatory and statutory documents to Companies House and the Charities Commission.

• Liaise with the Governance Manager and Chair on the administration of compliance and governance matters related to the Board and longer-term Board projects e.g. skills audits and Board development.

Executive Assistant 

• Provide proactive and responsive administrative support at an executive level to the CEO and SLT, including diary management and ad hoc administration tasks. 

• Develop, plan and maintain an organisational calendar and scheduling meetings and events in a co-ordinated and manageable way. 

• Liaise with SLT to plan an appropriate schedule of work for the organisational calendar to maximise collaboration and the efficient use of time and resources. 

• Provide executive and secretarial support including action logs at the weekly SLT meetings in an efficient and effective way e.g. using note taking software.  Assist with following up actions and meeting outcomes by the agreed deadlines. 

• Collate and distributing of agendas, actions and annual workplans for the SLT meetings in a timely manner. 

• Organisation and administrative support of charity wide events including internal quarterly whole organisation meetings, both in-person and virtual, to ensure the smooth and efficient running of these events. 

• Lead on the organisation and administration of specific project or task groups to ensure that agreed targets, objectives and deadline are met. 

General 

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required. 

What we’ll need from you 
We are looking for a highly organised, proactive, outcome focussed person. You will enjoy being autonomous while working to a plan and to deadlines. You will be capable of producing accurate work and having an eye for detail. You will have excellent communication skills and be able to work with a wide range of people. 

Who you’ll be working with 

You will be part of our Finance and Resources team and report directly to our HR Manager. Your day-to-day working relationships will be with the CEO, Senior Leadership Team and Board of Trustees. 

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply. Or if you wish to speak to someone about the role in more detail first, please refer to the attached recruitment pack for full contact details.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 10 August 2025 

First round interview date (virtual): W/C 18 August 2025 

Second round interview date (in-person): W/C 25 August 2025 

Referrals Officer – Psychology & Therapy Hub

RESPONSIBLE TO: Referrals and Contracts Manager

HOURS OF WORK: 35 hours per week

LOCATION: Home based

GRADE/SALARY: Permanent Grade 3, £23,839 - £27,493

KEY WORKING RELATIONSHIPS

•Referrals & Contracts Manager

•Clients and commissioning referrers accessing the service

•Referrals Team

•Wider Path Team

•AUK staff

•Accounts / Finance team

PURPOSE OF THE ROLE

To work as part of a referrals & screening team to ensure that bids and quotes and referrals are progressed to service. Supporting referrals and contracts manager with contract control and invoicing.

MAIN DUTIES AND RESPONSIBILITIES

There are 3 posts for this role. Specific duties and responsibilities will vary across the roles, but may include:

•Work as part of the referrals and screening team, managing the relevant inboxes and ensuring that emails are answered, filed and tracked appropriately to referrals and invoice contact sheets, Evide and family email folders.

•Co-ordinate referral and screening forms with service users.

•Manage an appointment booking system for initial appointments and MDT meetings.

•Ensure SLAs and outcome measures are sent out and returns recorded.

•Manage the closing down notification process, including final outcome measures, and CMS close down.

•Work with the referrals and contracts manager to build bids, quotes, ASGSF applications and invoice processes for bespoke work.

•Ensure outcome measures are sent out and logged on return, shared with referrers where relevant.

•To support the referrals and contracts manager with the document control of forms, process guidance notes. 

•Maintaining the outcome measures menu under the supervision of the clinical lead

•Liaising with referrers and service users to gather relevant background information and ensure these are stored appropriately.

•Monitor deadlines for clinical reports/letters in line with KPIs, and store/distribute as required.

•To catalogue new referrals on Path recording systems and set up appropriate files.

•To prepare the screening meeting agenda and record actions.

•To set up families on Case Management system and notify referrers of decisions as appropriate.

•To coordinate and monitor progress of actions recorded at screening meeting and liaise with colleagues as appropriate.

•To ensure that referral and screening administration documents are accurate and up to date.

•Ensure all communication is recorded on our systems.

•Liaising with service users / referring agencies as required to ensure customer service standards are maintained. 

•Provide general administrative services to the Path Team as required.

•Work as part of the Path Team, providing cover and assistance as required.

•Work as part of the wider Path Team in continuous improvement initiatives.

•Working as part of the Path Team to ensure GDPR compliance across team processes

•To work to KPI targets as agreed for referrals and contracts team

Job Title: Training Officer 

Location: Belfast or Sligo (with responsibilities in both regions) 

Salary: £28,000/€32,200 per annum pro rata 

Hours: 20 hours per week 

Role Brief:

This is an exciting new role for an enthusiastic and innovative professional seeking to further their career in the training and youth development field. The post holder will be responsible for  delivering a range of workshops, seminars and accreditations as part of our new cross-border PEACE Academy programme in Belfast and Sligo, funded by the Special EU Programmes Body (SEUPB) PEACEPLUS programme https://www.seupb.eu/

The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis. 

We are seeking an experienced training professional who can lead on delivering our training offer for young people across these regions; supporting our youth workers to progress them from grassroots activities delivered in community settings through workshops, training, and accreditation and into onward career initiatives and pathways offered by our partners.

KEY DUTIES/RESPONSIBILITIES: 

• Planning and administration of a range of workshops, seminars, and accreditations for young people in Sligo and Belfast in line with agreed targets. 

• Working with our regional coordinators on arranging suitable venues, support staff, resources and materials required for each workshop/seminar/course. 

• Delivery and assessment of training courses through Open College Network including internal verification. 

• Maintaining our iPads and online learner portal, ensuring e-workbooks are completed and uploaded and devices are wiped clean after each use.

• Working with our wider project team on the administrative training function ensuring all e-workbooks are submitted in a timely manner, certificates distributed and invoices are sent to our Finance Officer marked clearly for this programme. 

• Working with regional Coordinators on the development of careers events and initiatives alongside a range of partner organisations and employers. 

• Collating and sharing key quantitative output data and qualitative feedback and case studies with our regional Coordinators and Monitoring Officer enabling them to track progress against targets and upload dedicated learner information to our VIEWs monitoring software in a timely and efficient manner.

Person Specification/Key skills: 

• QTS status or min. Level 3 Award in Education & Training 

• Experience of designing workshops and training materials

• Experience of delivery and verification of OCN accredited courses

• Experience of working with employers to create youth progression pathways

• Youth work qualification or relevant experience

• Ability to prioritise and manage workload in a fast-paced environment 

• Competent working independently as well as part of a small team

• A confident communicator with good written and spoken English

• IT skills including Microsoft office (essential), creative media skills including Adobe CC (desirable) 

• Experience in writing reports to meet agreed deadlines

• Experience in monitoring outcome driven projects

• Positive and enthusiastic with a can-do attitude.

 Role Requirements 

At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.

Please note. Successful applicants for all roles will require an enhanced Access NI or Garda Check

Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working) 
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations. 

You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.

Main Responsibilities

Purchase Ledger 

• Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present 
• Scan and file all finance related documents (e.g. bank statements)  
• Set up fortnightly supplier payment runs for review by the Finance Manager 

 Sales Ledger 

• Work with budget holders and project leads to produce sales invoices  
• Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes) 
• Credit Control – dealing with customer queries and chasing for payments fortnightly 

Other Finance Responsibilities 

• Manage monthly credit card process including posting in Dext and reconciliation in Xero  
• Assist the Finance Manager with preparing for year end and audit fieldwork 
• Reconcile purchase ledger payments with the bank transactions 
• Run new starter finance inductions for budget holders and set up new staff on finance systems 
• Maintain process documents for all finance systems 
• Suggest and support relevant finance system and process improvements where identified 
• Be the first point of contact for finance systems and internal system integrations 

Payroll 

• Ensure new starters are processed by HR 
• Process leavers  
• Exported payroll reports and ensuring that they are filed in the correct place 
• Run the monthly payroll with Finance Manager 
• Submission of EPS and FPS to HMRC 

Committee Management 

•  Minute-taking for Finance & Risk Committee meetings 
• Administrative support relating to committee management  

Please note: Interviews are scheduled to take place Thursday 7 August

Person Specification

1.  Desire to build a career in finance  
2.  Experience of computerised accounting financial systems and CRM 
3.  Good organisation and time management skills  
4.  Commitment to professional and personal development 
5.  Excellent attention to detail 
6.  Ability to explain finance processes to colleagues effectively  
7.  Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Are you an organised and driven relationship-builder with a flair for writing and a passion for purpose-led work? Join Cruse Bereavement Support as we launch our new three-year strategy to ensure bereaved people across England, Wales and Northern Ireland get the support they need.

We’re looking for a Partnerships Officer to play a key role in our evolving income generation team. This is a varied and rewarding role supporting Trusts and Foundations, Corporate Partnerships, and External Training and Consultancy. You’ll manage a portfolio of warm funders and partners, help develop new opportunities, and ensure our supporters receive excellent stewardship and communications.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is 5pm on Thursday 17th July, with interviews taking place on 21st-23rd July, via a video call.

Please be advised that if you do not hear from us by 5pm on Friday 18th July, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

About Park Lodge Project

Park Lodge Project is a dedicated charity committed to empowering young people and fostering safe, supportive environments where they can thrive. We provide a range of vital services, including educational and employment support, safe housing, ensuring every young individual has the opportunity to achieve their full potential. As a small but impactful organisation, we aim to deliver our life-changing work and drive positive change in young people's lives.

Job Purpose

This is a new role within Park Lodge Project. You will be responsible for researching and leading all fundraising bids, developing funding opportunities and working with service delivery colleagues to respond to opportunities. You will lead on all aspects of bid writing, including showcasing and reporting young people impact data.

You will work closely with the CEO and the Chair of the Fundraising Trustee Committee to support the strategy, development and delivery of identified opportunities. You will be the lead on organising key stakeholder events.

Closing date: 8 August

Interview date: 14 August

National Numeracy supports volunteers from our corporate partners to deliver sessions in primary schools
that inspire children to see the value of maths in the real world. The Programme enables volunteers to
directly support communities with low number confidence and skills, celebrating everyday maths, and
developing the building blocks of social mobility in areas of need.

The new Programmes Assistant will work with the Volunteering Manager and wider Programmes Team to
deliver this exciting Programme. The role will involve working with internal team members and external
partners to assist with delivery, including recruitment of volunteers and schools, training of volunteers,
resource delivery and preparation, feedback, data collection and associated admin. The Programmes
Assistant will be the first point of contact for volunteers, schools and partner organisations.

We are looking for someone who is flexible and able to respond to the fast-paced work around the busiest
periods of the year for the Programme. It’s not imperative that you come from the education or charity
sectors, or that you have held an equivalent role previously, as long as you can show us that you have
relevant transferable skills and an understanding of what it takes to be successful in this role.

National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid
and flexible working with this role. The role may include occasional UK travel, to visit schools, partner
organisations, attend occasional Team Awaydays, and very occasionally to visit the office.

Working pattern: full-time (36.25 hours per week) 

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.