Reporting to the CEO the purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can deepen and broaden our audience and membership.

The role will also involve developing strategic communications, in order to raise public awareness of the Band’s work to support its courses and concerts as well as supporting fund raising for the organisation.

This is a new role and will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.

Allergy UK is the leading charity working to improve the lives of those affected by allergy. We are expanding our small fundraising team and are looking for a Senior Individual Giving Officer to lead the implementation and delivery of acquisition and retention activity across a range of channels and products.

Individual Giving is a relatively new area of focus for the charity, and there is significant opportunity to grow the programme, both to acquire new supporters and retain and convert existing donors, maximising their lifetime value across all areas of fundraising.

You will work closely with the Head of Income Generation to deliver individual fundraising activities and to maintain and grow income from donor retention, development and reactivation programmes. You will also work collaboratively with the Fundraising and Communications teams to contribute to the marketing plan with a focus on donor recruitment, retention, and development, driving long-term sustainable income growth.

Responsibilities

• Work with the Head of Income Generation to plan a programme of individual giving actively monitoring performance in line with the agreed budget
• Contribute to the Allergy UK overall fundraising strategy as a member of the Fundraising Team
• To identify areas of growth and improvement within direct marketing activities, including reactivation of lapsed donors and conversion to Regular Giving
• Work with the Head of Income Generation to analyse all aspects of individual giving performance, utilising the results to improve practice, including evaluation of cost effectiveness, levels of potential and sustainability of individual giving income streams
• Assist in the planning, monitoring and controlling of the expenditure as appropriate
• To use Salesforce to record, define data segmentation and create reports on all individual giving activity

The successful applicant will be able to demonstrate:

Minimum of 3 years individual giving fundraising

• Experience of implementing direct marketing plans
• Experience of engaging with and relationship management of external agencies and suppliers
• Proven experience of delivering successful direct marketing acquisition, retention and engagement campaigns across channels, including print, digital and social media
• Experience of working within an agreed budget.
• Proven experience of developing and implementing supporter acquisition and/or retention fundraising programmes.
• Involvement in creative development processes (copy and artwork) and print and production processes for on-line/off-line communications
• Understanding of supporter motivations and fundraising techniques available to maximise engagement and giving.
• Previous experience of using databases and/or briefing database teams to provide data selections, segmentation and results analysis of individual giving income streams.

Skills and Knowledge

• Ability to analyse data
• Understanding of finance and budget requirements
• Ability to work under own initiative as well as effectively within a team
• Ability to work in a fast-paced environment
• Good communication skills both written and verbal, with ability to tailor messaging for different audiences
• Excellent attention to detail
• Good problem solving and organisational skills
• Enthusiasm and dedication for your chosen charitable cause

Working at Allergy UK

• Allergy Awareness Training will be given
• Full induction provided with continuous support
• 35-hour week – Monday – Friday 9am-5pm (1 hour lunch)
• 28 days Annual Leave (additional to bank holidays)
• Pension scheme 3% employer, 5% employee
• Free parking
• Employee Assistant Programme Scheme

Please send your covering letter and CV in the first instance.

• Are you looking to build a career in policy and campaigning?
• Flexible working arrangement: mix of home and London office working

National AIDS Trust is the UK's HIV rights charity. We work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.

This is an exciting opportunity to join our dynamic policy and campaigns team. We work on a wide range of issues that affect people living with HIV, focusing on four strategic goals:

• STOP: we will stop new HIV infections.
• CHAMPION: we will champion the needs of people whose voices and experiences are too often ignored.
• PROTECT: we will protect the rights of everyone living with and at risk of HIV.
• DRIVE: we will drive engagement and activism to change attitudes to HIV.

You'll be flexible and self-motivated with good communication skills. You'll have the ability to develop clear policy positions and recommendations, a commitment to human rights and a broad understanding of the policy and parliamentary process in the UK.

You'll also have good interpersonal skills and be comfortable juggling a varied and demanding workload. A team player, you will engage with a wide range of policy issues, with lead responsibility for specific areas of National AIDS Trust's policy agenda all related to HIV in the UK context.

National AIDS Trust welcomes applications from recent graduates and will take into consideration experience from a range of settings.

Closing date for applications: Friday 19 November 2021 9am

Interviews: Thursday 2 and Friday 3 December 2021

The application pack documents can be downloaded from our website, or by sending an email quoting the job title, together with your name and address or by calling us. All materials are available in alternative formats upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.
We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)

For over 32 years, Air Ambulance Kent Surrey Sussex (KSS) has been providing world-leading pre-hospital medical services to critically ill or injured patients wherever they are, whenever they need it. We serve a population of 4.8 million people plus a transient population of 90 million people, making us one of the busiest Air Ambulances in the UK. We are at the forefront of utilising technology and innovation to save lives and improve patient outcome, which has made us one of the world’s leading Helicopter Emergency Medical Services.

To support our service, Team KSS is looking for a Lottery Development Manager, on a fixed term maternity cover basis, to deliver all day-to-day activities around our Lotteries and Gaming. The role will be within our Individual Giving Team, and you will work collaboratively with members of Team KSS and our wider stakeholders to building engaging relationships with individual supporters of our service. 

DUTIES TO INCLUDE:

• Support all day-to-day activity around lotteries and gaming, working with the Head of Lotteries and Gaming to ensure campaigns and activity are effectively coordinated and the broader teams are enabled to support delivery

• Take responsibility for the end-to-end delivery of Lottery Development activities including the management of third-party agencies as and when required

• Working with the Head of Lotteries and Gaming, ensure lottery and raffle related processes are kept up to date and remain compliant with relevant regulations

• Support the Head of Lotteries and Gaming with the delivery of raffle related activity including but not limited to the creation of relevant stewardship communications and the oversight of response processing

• Work with colleagues within the Marketing Team and elsewhere to deliver regular social media promotions and email campaigns relating to Lotteries and Gaming activity

• Support the Head of Lotteries and Gaming to develop and test new approaches to player acquisition, retention or engagement that will improve the success of the charity’s lottery and gaming activities.

• Work with the Head of Lotteries and Gaming to recruit new lottery members through third party agencies. This includes but is not limited to acting as the point of contact for the agencies, delivering induction and engagement events as required from time to time and collating and sharing feedback.

• Work with the Supporter Engagement team to ensure that queries from donors relating the lotteries and raffles are dealt with in a timely and appropriate manner, providing a further level of escalation for any complex queries or complaints.

• Collaborate with colleagues within Income Processing and Finance to ensure that all financial transactions, cash flows and banking relating to the weekly lottery draws and raffles are processed correctly and ensure related reconciliations are completed in a timely and accurate way Under the supervision of the Head of Lotteries and Gaming complete the weekly lottery draws.

• Adhere to, and keep up to date with, the legislation set out by regulatory bodies relevant to the operations of the department. This includes but is not limited to: Gambling Commission licensing conditions, Charity Commission guidelines and Chartered Institute of Fundraising best practice guidelines. Ensure that guidelines set by these bodies are met by third party organisations as relevant;

• Work within and help to evolve the wider Individual Giving team processes and procedures. Contribute to the efficient running of the team by ensuring supporter events are effectively managed, team documents are updated and there are sufficient stock levels of all frequently used materials.

Please be aware that KSS will look to conduct interviews from the week commencing 8th November, however this vacancy will continue to be advertised until a successful candidate has been appointed.

Cornwall Hospice Care is a leading Cornish charity providing care for adults who are living with terminal illness. The care is provided at our two hospices – Mount Edgcumbe Hospice in St Austell and St Julia’s Hospice in Hayle.

About the role:

This is a fantastic opportunity for an experienced fundraiser to lead our Supporter Care Team.

This is an exciting time to join Cornwall Hospice Care as we adapt to the changing fundraising environment. Focusing on sustainable development, this role is viewed as integral to the success of the team.

The role sits within the Fundraising Management Team and will succeed a departing colleague. The role holds management responsibility for four colleagues and is responsible for developing and implementing our long-term individual giving strategy. You will lead on a wide range of campaigns and utilise direct mail, telemarketing, and email marketing. You will also develop, our regular giving income stream establishing this vital income line for the future of our charity.

Cornwall Hospice Care will provide a supportive and collaborative working environment, offering excellent employee benefits and the opportunity for learning and development within your role.

Based at our Income Generation Offices in St Austell, the successful candidate can expect to spend some time travel throughout Cornwall occasionally.

About you:

You are an effective communicator, able to work collaboratively and independently, possessing the emotive and persuasive skills to convert supporters to Cornwall Hospice Care through engaging campaigns. You are happy working with data and can manipulate and identify trends turning these into results.

You are solution focused and results driven, used to a target based environment. You’ll have an analytical approach to assessing data and able to think of creative direct marketing approaches to re-engage and enthuse our supporters.

Please note that appointment will be subject to DBS Clearance.

Office, and we wish to appoint an individual who shares our passion for the future of UEA. You will join a growing, dedicated team responsible for securing philanthropic income to support the University.  Reporting to the Head of Individual Giving, the post holder will actively manage a portfolio of individuals, securing major donations to support the University’s £100m Difference Campaign.

The successful candidate will be educated to degree level, or with equivalent relevant qualification or experience. You will possess excellent oral and written communication skills and be able to demonstrate a high level of achievement in major gift fundraising and/or managing relationships with volunteers and customers. 

This post is available immediately on a Full-Time, indefinite basis.

Closing Date: Thursday 11 November 2021.

To apply for this vacancy, please press the "Apply" button.

The University is a Silver Institutional Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022.

Senior Individual Giving Officer (12 months fixed term, covering maternity)

Combination between the UK office, London (Victoria) and your home (up to 1 day per month in the office)

The vacancy:

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

About the Role:

Individual Giving proudly raises money to help improve life for people with Parkinson’s and the people in their lives. We use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. 

You’ll be working on direct marketing campaigns that engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and cultural landscape to achieve our annual income target of over £5 million. 

What You’ll Do:

• Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme.

• Plan, create and manage direct marketing and wider fundraising campaigns, both online and offline to secure one-off and regular gifts.

• Work with the Individual Giving Officers, delegating work and championing their development.

• Use digital tools to manage email and online communications.

What You’ll Bring:

• Strong experience of managing individual giving or direct marketing activity with substantial income and expenditure budgets.

• Proven success in donor or customer acquisition and retention through direct marketing.

• Strong track record of managing external agencies and suppliers.

• Some experience of using CMS and email platforms, ideally Marketing Cloud

This is an exciting time for Parkinson’s UK and we would love you to join us!

Closing Date: 7th November 2021

Interview to be held on: 15-16 November 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You’ll need to cover your own travel expenses to the office.

We are recruiting for an exceptional and experienced fundraiser to lead our Individual Giving Program which includes our lottery, cash appeals, regular gifts, in memoriam and legacies.

The postholder’s portfolio raises approximately £1.35 million each year and with support from your team, you will aim to increase this income to £1.5 million over the next three years.  You will devise and implement strategies to build an annual, multi-channel campaign schedule that includes a variety of acquisition, development and retention activity to achieve the annual income target.

Working closely with our Database and Insights Manager, you’ll be driven to continually test and learn from our activities and campaigns - ensuring our supporters continually feel inspired and engaged.

You’ll have a keen grip on your budgets and be skilled in lottery play acquisition, promotion and retention, running a regular giving programme, and have a creative flair to bring our stories to life in engaging appeals.

This is an exciting time to join ellenor as the past year has brought incredible support from individuals in our community, and we need your enthusiasm and expertise to deliver our varied programme.

This post is subject to DBS clearance.

An employer contributory pension scheme is available, and NHS Pension Scheme members can transfer in their pension.

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning.

Purpose of the job: To lead on Suzy Lamplugh Trust’s policy work relating to keeping people safe from violence and aggression in every aspect of their life by addressing these issues at their root cause and seeking to influence policy and legislative change where necessary. Support will also be given to work across the team to ensure more victims of stalking receive better support and protection. The post holder will work in a committed and expert team.

Remote working may be required initially due to Covid-19 restrictions. Thereafter we would expect this role to be worked flexibly, with a mix of remote and office-based working, with the expectation of being office-based at least three days per week.

To apply, please send your CV and covering letter. Applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Duties and Responsibilities: 

1. Lead the delivery and evaluation of national campaigns on personal safety as required as well as stalking and other priority areas. 

2. Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders. 

3. Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques. 

4. To undertake or commission research on specific policy areas as required. 

5. Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives. 

6. Engage people with experience of stalking and personal safety issues including harassment and violence, in all aspects of work, including input into planning and policy development, participation in research and engagement in campaign actions and events. 

7. Disseminate Suzy Lamplugh Trust policies and campaigns through external presentations, publications, articles or briefings for a variety of audiences, and plan, organise, implement, oversee and evaluate campaign events. 

8. Represent Suzy Lamplugh Trust externally including at multi-stakeholder meetings with government departments and the media. 

9. Ensure project budgets are monitored effectively, and expenditure is reported back to funders in line with their requirements. 

10. Work with the fundraising team to help strengthen Suzy Lamplugh Trust’s case for support. Work closely with fundraisers to draft fundraising applications and input into fundraising appeals. 

11. Manage the organisation of stakeholder meetings as required. 

12. To help manage the Trust’s response to media enquiries, including acting as a spokesperson to media agencies 

13. Undertake other duties that may from time to time be necessary and are compatible with the nature and grade of the post. 

Skills and Experience: 

Essential 

• Experience in a policy and campaigning role 

• Excellent communication skills, both written and oral 

• Understanding and proven experience of using a range of campaigning techniques, including social media platforms, and how to use them to good effect 

• Ability to understand and analyse complex information including research reports, statistics and legislation 

• Good knowledge of local and national government structures and experience of influencing them including the legislative process 

• Experience of developing and maintaining effective working relationships both internally and externally, including negotiation with organisations or individuals with differing perspectives and agendas 

• Ability to manage projects, including planning, implementing, over-seeing projects to meet agreed deadlines and targets 

Desirable 

• Experience of public speaking 

• Experience of recruiting and supervising volunteers 

• Experience of dealing with the press or other media 

• Detailed understanding of the nature and complexities of gendered crime and personal safety 

Personal Attributes: 

• Passionate 

• Confident 

• Adaptable 

• An ambitious and positive attitude 

• Methodical 

• Focused and results driven 

Islington Giving is seeking an experienced Digital Communications Manager and it is an exciting time to join us! The next few years promise to be pivotal in taking Islington Giving and the place-based giving movement even further. The current post holder has made a significant contribution to the development and leadership of fundraising for Islington Giving, including over the challenging pandemic period, and the new post holder will inherit a strong development and communications baseline.

This role is varied and interesting, calling upon a broad range of digital skills.  No day is ever the same, and the opportunities to test, learn and innovate are at the heart of what Islington Giving is all about.

Islington Giving’s growing fundraising programme involves inspiring the local community to support local projects. We engage trusts, foundations local businesses and residents. As a result, we have raised over £8m since 2010. We raised and distributed over £1.1m in 2020 alone, including through our Islington Giving Crisis Fund focused on support throughout the COVID-19 pandemic.

Islington Giving is an ambitious initiative which has attracted widespread local and national interest. London’s Giving, inspired by Islington Giving, was launched in October 2014 and there are now 20 similar ‘Giving’ schemes across London.

We are seeking an experienced Digital Communications Manager to build on a recent rebrand and some super successful digital marketing campaigns over the last 18 months. So, if you

• have a proven track record in designing and delivering digital engagement strategies to raise funds?
• thrive in small teams where you can work with colleagues on a variety of projects and campaigns?
• are you passionate, as we are, about addressing issues around poverty and inequality?

Then you might be just the person we are looking for to join our small and ambitious team, so please do download the application pack and apply for this exciting role.

Full Time, Fixed Term 12 Months (Maternity Cover)

This role can be based at either Boston Spa or St Pancras 

 Opportunities for hybrid home/onsite working

 The British Library is home to a world of discovery for researchers, writers, thinkers, artists, creatives and scientists alike. We have over 170 million items in our collection, from Magna Carta and Shakespeare’s first folio, to Beatles’ lyrics and Angela Carter’s archive. Our philanthropic supporters help us open up this world of ideas and inspiration for everyone. Their support enables us to share our collection as widely as possible by developing learning programmes for young people, supporting growing businesses, inspiring diverse communities, broadening our exhibitions and events and improving our physical spaces.

The Library is in the quiet phase of an ambitious multimillion pound fundraising campaign. Working as part of a dedicated and ambitious development team, the Individual Giving Manager will make a significant contribution to team targets, with a particular remit to expand the Library’s individual giving prospect pipeline, building relationships and devising creative strategies to unlock the potential of the Library’s Patrons programme, both nationally and internationally. You’ll also line manage the Individual Giving Officer and work closely together to build the Library’s lower value giving programmes, direct marketing, onsite giving and appeals. Managing your own portfolio, you will also have responsibility for the cultivation and stewardship of donors towards the Library’s legacy giving programme.

You will have significant experience of individual giving, and a proven track record of success in running successful regular giving programmes. You will also have experience of managing your own portfolio of donors, planning successful stewardship and cultivation programmes (including a varied and busy calendar of events) and skills in managing a donor or customer database (the Library uses Raiser’s Edge). You will be able to work on your own initiative, pro-actively identifying fundraising opportunities to meet the team’s stretching annual targets. A collaborative, determined, open and honest approach to align with the Library’s values and purposes will also be vital.

 As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.

 In return we offer a competitive salary and a number of excellent benefits.  Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 20.6% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.

For further information and to apply, please visit the British Library Website, job reference :03829

Closing Date: 31 October 2021

Interview Date: week commencing 8 November 2021

Individual Giving Campaigns Manager, an excellent opportunity to join a National Charity based in Central London.

As the Individual Giving Campaigns Manager, you will work closely with the Individual Giving Manager and the wider campaigns team, managing direct marketing campaigns via multiple channels; direct mail, telemarketing and digital. You will be responsible for;

• Managing end to end delivering of campaigns; from briefing, delivery and evaluation and ensuring all activities are on time, within budgets, and to agreed standard.
• Work with agencies and external suppliers on campaign briefs, creative concepts, copy and artwork. Sourcing compelling stories and information for supporter materials.
• Work with internal team on data selection, monitoring of all campaigns and budgets.

Our client is looking for you to have managed Direct marketing Campaigns or to have supported with end to end campaigns activities within a Direct Marketing or Individual Giving capacity, with the ability to project manage multiple tasks and deadline experience.

Fundraising Manager – Individual Giving

This is a fantastic opportunity to bring your individual giving fundraising skills to this highly effective and growing heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Fundraising Manager for individuals is key to our future success, understanding our donor base and creating a clear donor stewardship programme for the 15,000 donors we have.

In addition, you will create engaging fundraising asks, strong engagement processes and effective recruitment campaigns.  You will have the support of a Donor Care Officer to help deliver your plans.

You will be able to demonstrate your experience in creating and delivering effective donor stewardship plans to include single, legacy and in-memorial giving.  Access ThankQ database and Tessitura experience is desired.

We are seeking a resourceful, proactive team player who demonstrates initiative and takes ownership and responsibility for completing and finishing tasks, including setting and achieving targets.  You will naturally identify opportunities and maximise these for the benefit of the Railway.

This is an exciting opportunity to join the Severn Valley Railway Charitable Trust, taking the reins of individual giving fundraising.  This is your chance to join a passionate local charity that is committed to safeguarding the Severn Valley Railway. 

Overview

Post: Fundraising Manager, Individual Giving

Reporting to: Executive Director

Employer: Severn Valley Railway Charitable Trust

Salary:  £30,000 to £35.000 FTE

Primary location: Number One, Comberton Place, Kidderminster

Hours: Part-time, 4 days per week (30 hours)

Holiday: 31 days (inclusive of Public holidays) FTE

Summary of Role

This is a fantastic opportunity to bring your proven fundraising experience in individual giving to this driven and passionate heritage charity.  This position is a hands-on role and comes with line management of a part-time Donor Engagement Officer and 3 volunteers.  We envisage this area of the business growing as the successes of your initiatives are realised.  We have been extremely successful in our individual giving thus far, but it is time for a new experienced fundraiser to take it to the next level, focusing on both retention, uplift, and acquisition, whilst building a stronger fundraising volunteer base to assist you in delivering your plans. 

Main Duties and Responsibilities

Strategy & Development

• To increase income generated from individual giving fundraising activities.
• To create and execute a donor retention, uplift, and acquisition strategy.

·To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust’s CRM database and implement an Organisation wide CRM system.

• To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
• To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
• To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
• To develop a volunteer-base of fundraisers.

Direct Marketing

• To manage and deliver integrated online and offline campaigns.
• To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.

Administration and Reporting

• To manage the Individual Giving budget and provide monthly updates to the Executive Director.
  • To keep accurate and up to date records of all activities, using ThankQ CRM database, extracting reports for the team as required, and maintaining high standards in customer care and record keeping.

Managing Relationships

• To provide management and guidance to the Donor Care Officer to ensure that KPIs and objectives are achieved, and a clear personal development plan is in place.
• To build strong internal working relationships with colleagues.
• Organise face to face thank you events for our supporters.
• To work with the SVR Holdings Marketing and Communications team to gain support and cross selling opportunities within the different SVR audiences.

Other

·Proactively ensure all materials produced are accurate and compliant with relevant GDPR protection and Gift Aid legislation.

·To undertake all activities in line with best practice standards and processes as set out by the Fundraising Code of Practice and industry regulatory bodies.

·To keep abreast of developments in individual giving and ensure charity compliance.

·To contribute to the Fundraising Team’s strategic planning and budget process.

·To carry out any other tasks as reasonably requested.

·To actively implement the principles of Equality and Diversity.

Person Specification

Educated to degree level and / or an accredited fundraising qualification such as Certificate or Diploma in Fundraising.

Experience

• Creating and implementing successful individual giving donor stewardship plans.
• Implementing donor segmentation, targeting, and positioning strategy.
• Proficient with fundraising CRM systems ideally ThankQ and Tessitura.  To include building, analysing, and reporting.
• Creating, writing, and delivering strong fundraising appeals across all platforms.
• Writing compelling cases studies.
• Legacy and in-memoriam fundraising.
• Managing income and expenditure budgets.
• Presenting to internal and external stakeholders.
• Managing and motivating staff.

Skills and abilities

• Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.
• Exceptional analytical skills to be able to evaluate our donor base and create effective tiered donor stewardship plans.
• Significant direct marketing skills: devising and delivering social media and print campaigns.
• Ability to work cross-functionally and to secure resources and support from colleagues in different business areas.
• Strong interpersonal and influencing skills; confident and personable with the ability to manage and build strong relationships with key individual donors.
• Exceptional organisation and time management skills. Able to plan / prioritise own work and meet agreed deadlines.
• Excellent attention to detail and methodical approach to tasks.
• Competent use of MS Outlook, Excel and Word.
• Strong numerical / budgeting skills.

Attitude and Personal Qualities

• Motivated, task-orientated, and professional.
• Flexible, able and willing to respond to changing priorities.
• Strong team player with collaborative working style, who enjoys individual and team working.
• Willing to participate in all activities relevant to the role.
• Willingness to work occasional evenings and weekends.
• Commitment to GDPR and Fundraising Code of Practice.
• Commitment to the principles of Equality and Diversity.
• An interest in heritage railways.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.