Digital communication officer jobs

Job Title: Development Officer

Salary: £26,000 - £29,000

Contract Type: Full-Time, Permanent

The Edinburgh International Festival is looking for an experienced, organised, and self-motivated Development Officer to join the Development Department. We’re looking for someone who enjoys working on multiple projects at a time, collaborating with a wide-range of colleagues, and being part of an ambitious, goal-oriented team. 

EIF is an equal opportunity employer. We value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace—this is a key focus for us across our staff, our artists, and our audiences.

To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Job Specification

The Role:

Reporting to the Director of Development, the Development Officer manages development operations which underpin our fundraising strategy, including fundraising finance systems, donor research and stewardship, event support, and serving as the team lead for database management. The Development Officer provides direct support to the Director of Development, works across the full Development Department, and serves as a liaison with other departments to ensure exceptional supporter stewardship and cultivation year-round. You will work as part of a close-knit team in a fast-paced environment, requiring flexibility, excellent organisation and time-management, and strong communication skills.

Performance Indicators and Deliverables 

· Donations and pledges are processed, documented and acknowledged in a timely and appropriate manner, and donors have an excellent stewardship and events experiences throughout the year

· Research and due diligence on current and prospective donors is carried out thoroughly and accurately across the Development Department

· Ticketing for donors is managed effectively and efficiently from priority booking through to the Festival

· Database records are up-to-date and accurate, and reporting regularly informs fundraising operations and strategy

· The Development Department’s financial records are maintained accurately and Finance deadlines are met

· The Development Department has the resources and materials it needs, has efficiently run and minuted meetings, and is well-organised in general

Closing date for applications: 12 noon, 30 July 2026

Interview dates: 4 and 5 August 2026

Due to the high volume of applications received for this role, it is possible the job opening will close before the application closing date.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.

The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

Are you an exceptional communicator who enjoys building relationships, delivering memorable experiences and helping others connect with a meaningful cause? We invite you to apply for the Development Officer - Gardens, Libraries & Museums (GLAM) position within Development and Alumni Engagement at the University of Oxford, where your work will help secure philanthropic support for one of the world's leading universities.

Location: Oxford, with hybrid working available

Salary: Grade 6: £35,681 - £41,636 per annum, with a possible extension to £45,212 including an Oxford University Weighting of £1,730

Contract: Permanent, Full time

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.

Development and Alumni Engagement (DAE) plays a central role in enabling the University's ambitions by building meaningful relationships with alumni, philanthropists, trusts, foundations and partners around the world. Within the Gardens, Libraries and Museums team, you'll help unlock philanthropic support that preserves world-renowned collections, expands access to knowledge and enables cultural engagement for future generations. Your work will directly contribute to initiatives that enrich research, education and public understanding on a global scale.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 additional days.
• One of the most generous family leave schemes in UK higher education.
• Hybrid and flexible working arrangements.
• An excellent contributory pension scheme.
• Sustainable travel benefits, including cycle loans, discounted bus travel and season ticket loans.
• Access to a wide range of social, cultural and sporting activities.

About the Role

This is an excellent opportunity to build a career in major gift fundraising within one of the world's most respected cultural institutions. Working with experienced colleagues, you'll develop your own portfolio of donors, helping to secure philanthropic support for the Bodleian and across the Gardens, Libraries and Museums.

Alongside developing donor relationships, you'll lead the delivery of two high-profile annual stewardship events attended by senior University figures, oversee annual fundraising appeals and create compelling proposals and communications that inspire philanthropic support. You'll work closely with colleagues across the University to turn complex academic and cultural projects into engaging stories for donors.

Whether you're already working in fundraising or bring transferable experience from events, communications, alumni relations or another externally facing role, you'll receive training and support to develop your expertise in major gifts fundraising.

About You

You will bring:

• Experience in fundraising, alumni relations, marketing or other relationship-focused roles.
• Excellent written communication skills, with the ability to produce engaging and persuasive content for different audiences.
• Experience of planning and delivering high-quality events
• Strong relationship-building skills, with confidence working with a wide range of stakeholders.
• The ability to manage multiple priorities, organise your own workload and deliver to deadlines.
• Experience using Microsoft Office applications and CRM or relationship management systems.
• A demonstrable interest in the cultural sector and a desire to develop a career in philanthropic fundraising.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Monday 3 August 2026.

Face-to-face interviews will take place funon Thursday 13 August 2026

Contract: Permanent, full-time contract.

Hours: 35 hours per week (1 FTE)

Salary: £32,000 - £36,000

Location: Carers Trust office (London, Glasgow or Cardiff) with hybrid/home working options

This role is central to strengthening and connecting Carers Trust’s organisational networks across the UK. Through the delivery of clear, consistent and engaging communications, the Communications & Engagement Officer will help members stay informed about opportunities, resources and developments across the network, while promoting collaboration and the sharing of learning and good practice.

Working within the Network Development Team and closely alongside colleagues in Communications and Marketing, the postholder will coordinate network communications across a range of channels and audiences, helping to increase engagement with Carers Trust’s membership offers and strengthen connections between member organisations.

The role will also play an important part in ensuring members' voices, experiences and achievements are reflected across Carers Trust’s wider communications. By supporting more connected, informed and engaged networks, the postholder will contribute to stronger services and better outcomes for unpaid carers across the UK.

As the postholder you will:

• Work with subject-matter leads across Carers Trust to translate technical or organisational information into accessible, engaging content for different audiences across Carers Trust’s networks.
• Develop and implement engagement plans to promote partner participation in learning, research, campaigns or development initiatives.
• Contribute to the development of toolkits, guides and resources that support members in delivering high-quality services and in relation to identified capacity building needs.
• Contribute to evaluation activities and reporting for internal and external stakeholders.

Please download the attached recruitment pack to find out more. 

We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.

Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.

If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.

This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.

Main purpose of post

This is a new role for the marketing team at Weston Park Cancer Charity. The Communications and PR Manager will play a critical role in telling our story, championing our mission, and amplifying the voices of patients, families, clinicians and supporters.

To lead and deliver impactful, brand-building communications and PR activity that increases awareness, deepens engagement, and strengthens Weston Park Cancer Charity’s reputation across South Yorkshire and beyond. The Communications and PR Manager will work closely with the Marketing Manager, Campaigns Manager and Digital Marketing and Social Media Officer to create compelling copy for charity news stories, press releases and campaigns, ensuring consistent and meaningful communication across channels.

This role will:

Communications Strategy & Planning

· Support the Marketing Manager in delivering the annual marketing plan through communications and PR opportunities.

· Support the Campaign Manager with the charity’s multi-channel campaigns that raise awareness of services, research, events, and fundraising initiatives.

· Monitor and evaluate performance of communications activity, using insight and data to inform continuous improvement.

Media Relations & PR

· Build, maintain and grow strong relationships with local, regional, and national media.

· Act as first point of contact for media enquiries and manage press office activity.

· Lead proactive PR campaigns to highlight the charity’s work, impact and partnerships.

· Prepare press releases, statements, briefings and media packs.

· Support senior leaders and spokespeople with media interviews and messaging.

Communications & Storytelling

· Oversee the creation of high-quality communications across all external channels – website, newsletters and print materials.

· Support the delivery of communications through the charity’s digital channels by working closely with the Digital Marketing and Social Media Officer.

· Provide oversight on social media messaging, online storytelling, and website content.

· Lead on gathering patient, supporter and staff stories, ensuring sensitivity and ethical storytelling.

· Produce compelling copy that strengthens the charity’s brand and inspires action.

Brand & Reputation Management

· Provide staff members with regular training on the charity’s tone of voice, ensuring high standards of output.

· Ensure consistent application of the charity’s brand identity, tone of voice and key organisational priorities.

· Protect and enhance the organisation’s reputation through effective issues management.

· Work with the Marketing manager and Leadership team as needed on reviewing and updating the charity’s strategy, tone of voice and branding.

Stakeholder Engagement & Team Support

· Work collaboratively with clinical partners, fundraisers, volunteers, ambassadors, and community groups.

· Support internal communications to strengthen engagement across teams.

· Represent the charity at events, briefings, and partnership meetings where required.

· Represent the Marketing Manager/Campaign Manager and support the marketing team as needed during annual leave/sick leave. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy marketing team. Our Communications and PR Manager will play a vital part of our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

• Respect the confidentiality and privacy of donors, guests and staff at all times.

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

 How to apply

 Closing date:           2nd August 2026

 Interview date: 17th August 2026

Application format: Please send a CV and covering note demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering note will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than one page.

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process.

 Apply to HR

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. 

The Marketing and Communications Officer supports the delivery of Icon's strategic objectives by developing and delivering integrated marketing and communications activity that strengthens member engagement, grows membership, promotes the value of conservation and raises Icon's profile across the heritage sector.

About the Role

The post-holder will run the day-to-day delivery of communications across digital and print channels, ensuring that all communications are audience-focused, engaging, accessible and aligned with Icon's strategic priorities. Working closely with the Marketing and Membership Manager, the post-holder will deliver integrated communications campaigns aligned to Icon’s Advocacy Pillars and Business plan.

This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at one to do two days per week for part time positions, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager

Are you interested in a role within a high performing team of fundraisers at a university which is not only world leading, but also world changing? Do you have a passion for direct marketing and an interest in fundraising for the higher education sector? Then this could be the role for you.

The new Regular Giving Officer will use their skills and knowledge to manage a busy calendar of appeals, across a wide range of channels including direct mail and social media. They will ensure that all campaigns are delivered to the highest possible standard, follow best practice and that all our supporters have the best possible experience.

They will also use their experience of stakeholder management to build strong relationships with our colleagues in Alumni Relations and our external suppliers, to ensure that we take an innovative approach and continue to find new ways to promote our fundraising offering.

By joining Imperial, you’ll be joining a university which develops the people and skills the world needs now and into the future.

Job title: Regular Giving Officer

Salary: £46,614 - £56,345

Location: White City Campus (Hybrid),

About the role:

We have an exciting opportunity to join a successful team as Regular Giving Officer (Acquisition and Retention) on a full-time, open-ended basis to oversee and manage the regular giving programme.

Imperial’s regular giving programme looks after donors who give up to £50,000 a year.

The role will work with a range of stakeholders within and outside of Advancement and external suppliers such as creative agencies, copywriters and mailing houses.

What you would be doing:

The Regular Giving and Legacy Giving team at Imperial is a high-performing team, with a well-established, successful programme. Key responsibilities include managing the planning, implementation and delivery of direct marketing fundraising campaigns across a range of media including direct mail, email, online and social media. You will work closely with the other Officers in the team to manage activity across legacies, mid-value and regular giving.

What we are looking for:
This is an ideal role for someone who wants to learn more about fundraising in higher education. We welcome applications from all candidates including those with a background in charity sector fundraising.

· Experience of working in a fundraising direct marketing role at a charity or in higher education

· Experience of building relationships with a wide range of internal and external stakeholders, including colleagues up to a senior level, alumni and donors

· Experience of working with CRM systems

· Excellent oral and written communication skills

· Advanced Microsoft Office skills

· Evidence of strong interpersonal and influencing skill

· Ability to think strategically, with strong project management skills and a methodical and organised approach

· Ability to work autonomously, prioritising workload and keeping to deadlines

· A flexible approach to working

What we can offer you:

• Access to an extensive peer network within Higher Education
• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.

· Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).

· Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.

· Interest-free season ticket loan schemes for travel.

· Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Closing date: 18 August 2026

We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to manage our volunteer programme and our Helpline & Digital Service.

In this role, you will recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA, including organising SARA community events to engage volunteers. You will also have oversight of SARA’s Helpline & Digital Services (helpline, live chat and email service) for survivors of sexual violence. To do this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on-call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.

Job purpose

To grow DigiDAD's reach and impact by building relationships with professionals who can introduce the platform to young dads; showing those professionals how to use DigiDAD confidently with the young dads they support; and gathering feedback from professionals and young dads that informs ongoing improvement of the platform and NEYDL's outreach approach. This role works closely with the DigiDAD Programme Manager to support DigiDAD's growth, sharing feedback and helping to inform planning around outreach, platform and content development.

Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project

Location - Hybrid, home-based with regular travel to NEYDL’s Gateshead base and professional meetings in the North East, with some national travel

Key responsibilities

1. Professional outreach and relationships

•Build relationships with professionals likely to introduce DigiDAD to the young dads they work with, or to recommend it to colleagues, through networking, invitations to present, and warm referrals

•Work with NEYDL’s Young Dads Workers to identify and follow up on professional contacts they already engage with who may be interested in DigiDAD

•Identify and strategically prioritise the outreach opportunities most likely to lead to new registrations

•Represent DigiDAD at a small number of carefully selected events or conferences each year, where the audience is a strong match for DigiDAD’s goals

2. Onboarding and engagement

•Deliver onboarding sessions and demonstrations to professionals, showing them what DigiDAD offers and how to use it with the young dads they support

•Deliver and/or support regular webinars for current and prospective DigiDAD users, covering both professional and young dad audiences as needed

•Support professionals through the registration and onboarding process, and help them confidently introduce DigiDAD to the young dads they work with 

•Encourage service beneficiaries to engage with DigiDAD content through dissemination of DigiDAD news, updates, and information across our in-house communication channels e.g. WhatsApp groups and DigiDAD Gaming community on Discord

3. Feedback and evaluation

•Hold structured conversations with young dads who use DigiDAD to gather feedback on content, design and user experience

•Gather feedback on outreach materials and messaging, and share insights with the DigiDAD Programme Manager to inform evaluation, reporting and improvements 

4. Working with the Business Development Manager

•Maintain regular contact with NEYDL’s Business Development Manager, including a simple shared tracker to record and follow up leads

•Refer any commissioning or training sales opportunities identified through DigiDAD outreach to the Business Development Manager

•Follow up DigiDAD-interested contacts referred by the Business Development Manager

5. Recording and reporting

•Record outreach activity and registration data accurately and in a timely way, in line with NEYDL’s data management and evaluation systems

•Contribute ideas for campaign activity, content and service development based on direct engagement with users and professionals

6. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Future opportunity: there is potential for this role to develop a training product for professionals on making the best use of DigiDAD. There are no immediate plans for this, but it may form part of the role’s future development.

As Head of Development, you will be an experienced fundraiser with a proven track record of securing funding from grant-giving trusts and foundations. Experience of developing support from other fundraising sources, such as individual donors, corporates or public sector funders, would be an advantage.

You will be skilled at understanding organisational needs, developing compelling funding propositions and writing persuasive, high-quality applications and reports. You will be an excellent communicator with outstanding writing skills, highly organised, proactive and full of initiative. You will enjoy building strong relationships with funders, donors and colleagues, and be excited by the opportunity to deliver fundraising activity in a collaborative, mission-driven organisation.

Working closely with the CEO, Deputy CEO, Senior Leadership Team, Trustees, and colleagues across Art UK, you will play a vital role in securing the funding that enables us to deliver our mission and bring art to everyone through the power of digital. You will lead, support and develop the Development team, while using your expertise to build strong relationships with funders and partners, communicate the impact of our work, and develop compelling opportunities for support.

Your commitment to equality, diversity, inclusion, and belonging aligns with our organisational values, and you are passionate about contributing to a positive workplace culture.

Visit our website to download the full information pack.

Main Purpose of the Post

The Chief Executive will have overall responsibility for all aspects of the day to day running of the RLSS and all its services. This will include management of staff and ensuring the services are meeting the needs of those who require them, in addition to managing finances, membership and external relationships. The post holder will be accountable to and work closely with the Board Chair and its Directors to set the strategic direction and further develop the business model which will serve Religious Life Groups for the future.

Key Duties and Responsibilities

Strategy & Leadership and Governance

· Provide visible, ambitious, and focused leadership of the RLSS.

· Be overall responsible for the management of the RLSS working in conjunction with the Chair and Directors to provide leadership.

· Lead and contribute to the Board’s overall development of the strategy and annual plans to ensure achievement of a One Church approach to applying the Church’s safeguarding standards.

· Ensure risks to the overall objectives of the RLSS are identified, mitigated, and reported to the Board.

· Develop a culture of resilience, adaptability, and continuous learning within the organization to navigate challenges and maintain trust among victims/survivors and members.

· Develop and promote services and practice improvements which are designed to mitigate risk and improve understanding within safeguarding.

· Effectively sustain a culture that consistently meets the needs of and engages with victim/survivors and with Religious.

· Foster and develop a climate of shared accountabilities, learning and continuous improvement.

· Ensure the RLSS meets it statutory, legal, and regulatory obligations.

· Ensure appropriate presentation and reporting to the Board (and any sub committees and advisory groups) on the progress of the RLSS and on all matters relevant to the discharge of the Board’s responsibilities.

· Oversee all promotional activities, press releases, digital presence, radio, and newspaper interviews.

Staffing & Management.

· Be accountable for the recruitment, retention, ongoing development, and wellbeing of RLSS staff.

· Enthusiastically and effectively, lead, shape, and influence teams to deliver the vision and goals of RLSS to ensure best practice in the delivery of all its safeguarding services. 

· Create a supportive working environment which promotes transparency and collaboration in safeguarding.

· Ensure that high quality people management is embedded across the service and foster a high performing culture with shared accountabilities and continuous improvement. 

· Ensure the effective management and implementation of robust performance management and appraisal processes.

· Provide direction, support, and set clear objectives to immediate line reports.

· Provide or arrange professional supervision to safeguarding case working staff.

· Produce, review and update plans relating to service areas.

· Establish and maintain effective and secure record keeping systems.

· Ensure the management and implementation of regular quality assurance, audit, performance management and reporting, using effective management information systems, ensuring this meets CSSA’s requirements.

Collaboration/Networks.

· Contribute to strategic level initiatives with key partners, particularly the Catholic Safeguarding Standards Agency (CSSA) and relevant statutory agencies, to ensure joint planning, access to resources and the development of interagency strategies.

· Build strong and dynamic relationships and networks within and outside the Church to deliver better outcomes for Religious in safeguarding.

Policy and Procedure

· Ensure a robust and up to date Policy & Procedure framework approved by the Board is in place including HR, Health and Safety, Data Protection and operational delivery.

· Ensure there is a system in place to review approved policies and procedures to ensure that substantial changes or additions are brought to the Board for decision.

· Undertake operating compliance exercises including annual risk assessments, health and safety checks and reporting on incidents and near misses.

· Ensure

Finance & Resources

· In conjunction with the Board of Directors, develop a long-term funding strategy, including gathering data, completing research, developing models to ensure the service is cost effective.

· Agree and deliver to budget maintaining a reserve level in line with policy and monitor all budgets and provide financial reports to the Board of Directors.

· Be responsible and accountable for all finances and resources within the teams, ensuring value for money, the avoidance of waste, and the efficient and effective use of all resources.

· Ensure the equitable and timely allocation of work, assuring the most appropriate interventions that timescales are being met and appropriate records maintained.

· Be responsible for all contracts, tenancy agreements and leases.

· Have overall responsibility for the security of confidential information, use of computers and database information.

· Well-developed database and Microsoft Office skills.

This a summary of the key activities of the post.  It is not intended to be an exhaustive list and the post-holder may be required to perform other duties which are appropriate to the scale and nature of the job role.

Role Requirements

Essential Criteria you need to be able to demonstrate:

Strategic and system leadership

• Experience of working at Chief Executive level in similar size/larger organisation.

• A strong track record leading organisations, setting direction and delivering outcomes

• Resilience and the ability to work under pressure whilst showing consideration to others.

Culture and capability building

• motivating people, driving, and evaluating performance, and building a positive and inclusive culture

Commercial and professional judgement

• Professional knowledge and experience that evidence a strategic and operational understanding of safeguarding

• Management skills including finance, planning, project management and marketing.

• Strong commercial acumen.

• Experience of negotiating and managing contracts.

• Excellent verbal and written communication skills, and competence in using digital technology for service delivery across the organisation.

• A creative thinker, proven leader with a ‘can do’ attitude which is results orientated.

Stakeholder engagement and influence

• Interpersonal and listening skills; an ability to deal sensitively with those in Religious Life, Victims/Survivors public, the vulnerable and their families/representatives.

• Skills in conflict resolution, negotiation and problem solving.

• Experience of reviewing evidence and taking appropriate action where necessary; applying sound judgement, with an attention to detail; maintaining confidentiality and building trust

• Ability to respond, sensitively and fully to complaints.

Desirable Criteria you need to be able to demonstrate:

· Understanding of the way in which faith-based organisations respond effectively/ dysfunctionally to safeguarding issues

· Senior management experience in the charitable sector

Due Diligence – Please note that as part of the safer recruitment process, due diligence including social media checks will be undertaken on appointable candidates.

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses. 

We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work

Job Title:                Fundraising and Database Development Officer 

Reports to:      Head of Fundraising 

Based at:             RDA National Office (Lowlands Equestrian Centre, Warwickshire) 

Option for hybrid working with a minimum of 2 days a week office based 

Hours: Full Time (37 hours) 

Contract Type:2 Years’ Fixed Term 

Salary Range:£27,000 - £32,000  

Role Purpose: 

This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources. 

Specific Responsibilities: 

• Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives. 

• Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities. 

• Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.

• Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems. 

• Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making. 

• Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters. 

• Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income. 

• Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation. 

• Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events. 

• Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives. 

• Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning. 

• Support key fundraising events as required 

• Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities 

• To undertake other duties as determined by the line manager from time to time 

Person Specification 

Essential Criteria: 

• Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc 

• Strong data management, analysis and reporting skills. 

• Advanced Microsoft Excel and proficiency with reporting tools. 

• Understanding of fundraising operations, supporter care and donor stewardship. 

• Knowledge of GDPR, data protection and fundraising compliance requirements. 

• Excellent organisational skills with strong attention to detail and accuracy. 

• Ability to manage multiple priorities and meet deadlines. 

• Strong interpersonal and communication skills with a customer-focused approach. 

• Experience of CRM implementation, migration or digital transformation projects would be highly desirable. 

• Experience of producing management reports, dashboards and fundraising performance analysis 

Desirable Criteria: 

• Experience of Legacy and In Memory administration 

• Understanding of Fundraising Best Practice and The Fundraising Code of Practice 

• Awareness of charity sector trends and fundraising innovation 

• Experience of project work related to digital transformation or system change 

• Experience of developing automated workflows, forms or fundraising processes 

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