Digital communication officer jobs

Join a Values-Led Charity Making a Difference

The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing – it provides a safe, supportive community where people can live independently with dignity and confidence.

We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development.

About the Role

Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment.

This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities.

Key Responsibilities

· Manage housing applications, allocations, viewings, sign-ups, and empty homes.

· Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability.

· Lead day-to-day estate management activities and property inspections.

· Monitor repairs, contractors, and compliance activities to ensure high standards are maintained.

· Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters.

· Maintain accurate records and support housing, health and safety, and compliance requirements.

· Organise resident events, engagement activities, and community initiatives.

· Build positive relationships with residents, families, contractors, local organisations, and partner agencies.

· Contribute to service improvements and support reporting for senior management and Trustees.

· Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided.

What We’re Looking For

We are seeking someone who:

· Has experience in housing, property, community, support, or customer-focused services.

· Enjoys working directly with older people and supporting independent living.

· Has excellent communication, organisational, and problem-solving skills.

· Can work independently while contributing positively to a small team.

· Demonstrates empathy, professionalism, and sound judgement.

· Is confident managing competing priorities and maintaining accurate records.

· Understands the importance of safeguarding, health and safety, and resident wellbeing.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt. 

This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence. 

This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work. 

The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact. 

You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation. 

What you’ll be doing 

• Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.

• Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.

• Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account. 

• Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.

• People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.

• Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.

• Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable. 

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change. 

• Experience leading complex organisational change and systems transformation, including the people dimensions of change. 

• Experience managing contracted delivery of services by third parties 

• Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.

• Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required 

• Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk 

• Experience of people management, and good HR / employment practice 

• Substantial experience of charity governance and compliance 

• Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence 

Desirable: 

• Experience of property or building management, including leases, tenancy relationships, and facilities oversight 

• Experience of a CIO conversion or similar legal restructuring of a charity 

• Familiarity with Salesforce or similar CRM platforms 

• Experience of working in a faith, membership, or congregational context 

• Company secretarial experience 

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Operations Director 

• LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office. 

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £55,000 per annum 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Operations Director 

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change. 

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Wednesday 15th July 2026, 23:59 BST. 

Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026. 

Please keep these dates free and be aware that there will be a short notice period before each interview.

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.

Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.

 Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.

We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.

As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.

This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.

We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.

If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.

Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.

Please ensure to follow the guidance within the application pack on how to apply.

A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.

About us 

The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.

We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.

Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care. 

About the role 

You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.

Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.

What you'll do

• Lead the creative development, design and production of high-quality, impactful marketing and communications materials across print, digital, photography and video channels for the Charity
• Be an active and influential member of the core Brand Refresh project group, delivering the project to time and budget, strengthening brand awareness, consistency and impact.
• Collaborate with colleagues across Fundraising, Marketing and Digital teams to produce effective marketing and communications which meet audience objectives, interpreting briefs and deliver creative solutions that achieve campaign objectives.
• Lead creative concepts from initial brief through to final delivery, presenting ideas confidently to stakeholders and translating feedback into exceptional outputs. Develop efficient creative briefing and workflow processes that support excellent project delivery.
• Run weekly design clinics to review all business as usual design and video outputs.
• Manage and develop the creative team, including the Designer and Video Producer, providing leadership, coaching and support.

About you

We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.

You'll bring:

• Significant experience developing and delivering high-quality creative campaigns and marketing communications.
• Experience leading creative projects from concept through to implementation and review.
• Proven experience managing and developing people.
• Strong strategic brand and design experience, with a keen eye for visual storytelling and brand consistency.
• Excellent knowledge of digital design, accessibility and print production.
• Experience using Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
• An understanding of video production, with the ability to guide and support video-based projects.
• Exceptional communication and presentation skills, with the confidence to influence and collaborate with stakeholders at all levels.

Why join us?

This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.

You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.

We offer:

• The opportunity to contribute to pioneering cancer research and care.
• A creative, ambitious and values-driven culture.
• The chance to play a leading role in a major Charity brand refresh.
• Opportunities for professional development and growth.
• Flexible and hybrid working arrangements.
• 27 days annual leave plus bank holidays.
• Annual leave increasing with service.
• Generous pension scheme with up to 6% employer contributions.
• Life insurance.
• Enhanced maternity and adoption pay.
• Employee assistance programme.

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.  

Apply now

If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. We are a successful, dynamic and influential charity, representing over 1,150 schools in the North East and specialist schools nationally through the National Network of Special Schools for School Business Professionals (NNoSS).

We are entering an exciting next phase of our development. Our marketing and communications work is central to that: it helps us reach schools, grow engagement, tell the story of North East education, support our events and memberships, and strengthen our influence with policymakers, partners and the wider education sector.

Due to internal promotion, we are now recruiting a Marketing and Communications Officer to work closely with our Marketing Manager and the wider team. This is a varied, creative and delivery-focused role, suited to someone with marketing or communications experience or an early-career or graduate applicant with strong writing, digital and creative skills and the desire to develop quickly.

You will help produce content, campaigns and communications across Schools North East, NNoSS, Jobs in Schools | North East, our events programme, memberships and policy activity. You will be joining a small, ambitious and high-performing team where people take ownership, work at pace and care deeply about the difference we make.

If you are organised, curious, creative, confident with words and digital tools, and motivated by work with a clear social purpose, we would be delighted to hear from you.

Why join us

This is an exceptionally varied and hands-on role where you will see the direct results of your efforts; from producing high-impact content like the Weekly Update to promoting flagship events that bring the region’s education community together. You won't just be executing tasks; you will be helping to shape a positive narrative for our region's schools, working within a small, ambitious team where your ideas are valued and your contribution is visible.

Beyond the meaningful mission, you will develop a broad and practical marketing skillset across digital communications, social media, and CRM management, all while receiving dedicated mentorship from our Marketing Manager. Schools North East offers a supportive and collaborative culture that truly cares about its people, providing a package designed for work-life balance, including 30 days of annual leave plus bank holidays, a contributory pension, and a modern office in central Newcastle with the flexibility to work from home on Fridays.

For a creative professional looking for real responsibility and a future-focused career, we provide an environment where you can grow professionally while doing work that truly matters for our region, as part of a small but highly impactful team.

Key Responsibilities:

Marketing and Engagement

• Contribute to lobbying and policy work through campaign activity
• Deliver and coordinate campaign activity within agreed plans to grow event attendance, memberships, sponsorship, partnerships and engagement across Schools North East programmes
• Promote programmes through email, website, social media and marketing materials
• Help maintain audience data and segmentation to ensure communications are relevant, timely and effective
• Identify and share member stories, case studies and examples that demonstrate the value of Schools North East
• Contribute ideas to improve the effectiveness of campaigns, content and audience engagement

Content & Brand

• Create, edit and proofread engaging content for newsletters, websites, blogs, social media, email campaigns and stakeholder communications
• Support production of the Weekly Update and translate complex information into clear, accessible content for schools and partners
• Produce marketing materials and maintain a consistent Schools North East brand across all channels and outputs
• Use storytelling and creative content, including video and photography, to strengthen audience connection and engagement

Digital & Marketing

• Use digital platforms including CMS, email marketing tools, CRM systems and social media channels to deliver day-to-day activity
• Update website content and apply basic SEO good practice to support clear user journeys and accurate information
• Monitor campaign performance and use data and insight to support improvements in communications activity
• Work collaboratively across the organisation and support events through content capture, delegate communications and promotion
• Maintain organised records and ensure communications meet data protection, accessibility and quality standards
• Support paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

Essential Requirements

• Background in marketing, communications, journalism, media, PR, digital marketing, design or a related field (including through study, work, volunteering or personal projects)
• Strong written communication skills, with the ability to create clear, accurate and engaging content for different audiences
• Good verbal communication and interpersonal skills, with the confidence to work effectively with colleagues, members, partners and stakeholders
• Creativity, audience awareness and the ability to contribute ideas for campaigns, content and engagement
• Experience using digital communications tools such as CMS platforms (e.g. WordPress), email marketing tools (e.g. Mailchimp), design tools (e.g. Canva or Adobe), social media scheduling tools, Google Workspace, CRM systems and analytics platforms
• The confidence and willingness to learn new systems as required
• Excellent attention to detail, including proofreading and editing to a high standard.
• Strong organisation skills, with the ability to manage multiple tasks, meet deadlines and work at pace
• Understanding of how communications support engagement and audience growth, with an interest in developing knowledge of campaign performance and impact
• A collaborative, proactive approach, with the ability to take direction and work on initiative
• An interest in education, schools and the role of Schools North East as the Voice, Glue and Bridge for North East schools

Desirable

• Experience creating content across digital and print channels, including social media, websites, newsletters, blogs, video, photography or graphics.
• Understanding of SEO, email marketing, audience segmentation, accessibility or user journeys
• Experience in an education, charity, membership, public sector, events or partnership environment
• Experience supporting or managing paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.

· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

· Producing compelling content for all social media platforms including TikTok and Instagram.

· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

· Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

· Excellent written communication, organised, with attention to detail

· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

· Full driving licence, access to car and happy to travel between shops.

· Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026

Many of us have discovered the joy, the necessity, of getting out into green spaces - on our own or with our families. We've found that being better connected to nature means we can be more. More healthy, more creative, more at ease. National Parks are inspirational, safe places to continue that journey…to explore more. Prospectus is delighted to be supporting National Parks Partnership (NPP) in searching for a part-time Communications Officer (22.5 hours per week). 

NPP works on behalf of the UK’s 15 National Parks, building ambitious national partnerships with organisations such as BMW UK, Vodafone, Santander UK and The Estée Lauder Companies UK & Ireland. They also have an award-winning Revere initiative in partnership with Palladium, helping to attract private investment into nature recovery. A small but entrepreneurial team, NPP exists to grow the impact, influence and resources of the National Parks family. 

As Communications Officer, you’ll help tell the stories of the UK’s National Parks in engaging, creative and accessible ways. This is a varied role combining digital content creation with the smooth running of NPUK’s digital platforms. Working closely with the Director of Communications & Brand, you’ll help bring a new national brand to life, shifting perceptions of National Parks from “beautiful and passive” to “dynamic, active and people-powered”. You’ll create content for social media, websites and newsletters, support national campaigns, and work closely with communications teams across the Parks to ensure consistent, high-quality storytelling. 

The ideal candidate will be experienced at creating engaging digital content, including written, visual and video content to build ad build and nurture online communities. Supporting national campaigns and a shared communications activity, your confidence to communicate effectively in a matrix style environment will be very important. You will and have previous experience of supporting brand, and will be keeping brand resources, templates and guidance up to date. A full UK driving license is required as some travel to the national park sites will be required.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
 

The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.

The purpose of this role is to:

• Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
• Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.

The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team. 

We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work.

This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands-on role in delivering our day-to-day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e-newsletter, and monitoring and engaging with our online community.

Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same.

This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.

Key responsibilities

Digital Communications and Content

· Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar

· Coordinate and support our eczema community champions

· Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp

· Monitor e-newsletter mailing lists and support with performance tracking

· Monitor media coverage of eczema-related topics and maintain records of press coverage

· Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources

· Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed

· Assist with uploading and updating content on the website, including information resources and event content

· Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking

· Provide communications and administrative support for charity campaigns, including planning and delivery

· Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting

Team and Office Support

· Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation

· Help track performance data and KPIs across communications, research and fundraising activities

· Manage the main email inbox and coordinate responses or internal referrals

· Act as a point of contact for general office queries

General Responsibilities

· Adhere to Eczema UK’s policies and procedures

· Comply with data protection regulations, ensuring personal information remains confidential

· Take responsibility for your own personal learning and development, and support the learning and development of others

· Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines

· Undertake any other reasonable tasks or projects as required

ABOUT THE ROLE

The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for: 

• Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials.  With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. 
• A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. 
• Reporting  to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.

KEY RESPONSIBILITIES

General Responsibilities/duties: 

• Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.   
• Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
• Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
• Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. 
• Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels. 
• Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.

Brand and marketing 

• Ensuring consistent use of Ubele’s brand across internal and external print and digital channels. 
• Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. 
• Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
• Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines. 

Planning & Delivery

• Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads. 
• Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
• Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. 
• Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
• Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
• Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. 
• Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.

Events 

• Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) 
• Organise and/or support the delivery of special events as required
• Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. 
• Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. 

Line management 

• Will be line managed by new Chief Operating Officer
• Oversee and manage the work of the Creative Coordinator
• Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.

General 

• Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work). 
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.

PERSON SPECIFICATION

Experience

• Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
• Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
• Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
• Managing organisational websites using content management systems (CMS).
• Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
• Experience of managing organisational branding and ensuring consistent application of brand guidelines.
• Planning and promoting events through integrated communications activity.
• Working collaboratively with senior leaders to provide strategic communications advice.
• Experience of working within the voluntary, community, charity or social enterprise sector.
• Experience of communications within an organisation focused on racial equity, community development or social inclusion.
• Experience of working with diverse community stakeholders and underrepresented groups

Knowledge

• Strong understanding of communications planning, stakeholder engagement and audience development.
• Knowledge of digital communications, social media platforms, email marketing and website management.
• Understanding of media relations and reputation management.
• Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
• Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
• Understanding of equality, diversity and inclusion principles and how these influence communications practice.

Skills and Abilities

• Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
• Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
• Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
• Ability to think strategically while delivering operational communications activity.
• Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
• High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
• Ability to work independently, take initiative and exercise sound judgement.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.

Personal Qualities

• Passion for community development, social justice and reducing inequalities.
• Collaborative, inclusive and relationship-focused approach.
• Creative, proactive and solutions-focused.
• Flexible and adaptable
• Strong commitment to Ubele Initiative's values and mission.

Role: Communications Officer

Reporting to: Head of Communications

Hours: Full-time, 37.5 hours per week

Location: Remote (UTC-4 to UTC+5) (with some international travel for events)
Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.

Closing date: 9am (UK time) on Monday 13th July.

The opportunity
We are seeking a structured and proactive Communications Officer to play a vital role in the day-to-day delivery of our global communications. From managing our content calendar and compiling email campaigns to updating website content, you will support our small, dynamic team in continuously improving the quality, impact, and consistency of our outputs for United for Global Mental Health (UnitedGMH) and the Global Mental Health Action Network (GMHAN). 

About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries. 

About you 
Our ideal candidate is a dependable, detail-oriented communicator who genuinely enjoys the practical delivery of communications outputs. You are highly organised, skilled at managing multiple tasks, and comfortable keeping the gears of a busy communications function turning. You understand how to tailor messaging for diverse global audiences and geographies. Ideally, you bring experience working within an international non-governmental organisation (INGO) or global health context.

The role 
Key components of the role include: 

• Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva, Adobe Creative Suite and AgoraPulse for this. 
• Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
• Website development - develop, maintain and update content for the UnitedGMH website - including uploading content and editing pages.
• Social media channel and community management - lead on day-to-day management and posting on UnitedGMH social media channels, including LinkedIn and Pinterest. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid). 
• Brand guardian: Be a steward of the UnitedGMH brand, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
• Monitoring, evaluation, and reporting - create regular analytic reports for social, website and email channels. 
• Editorial planning and communications calendar management - lead on the maintenance of the organisation’s communications calendar, ensuring content across channels is planned-in-advance of key advocacy moments. 
• Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed. 
• Ad-hoc support for the Global Mental Health Action Network - you’ll also provide a supporting function as needed for the GMHAN team, including tasks related to website and social management, plus others where needed. 

Requirements 

• Digital Channel Expertise: Proven experience managing website Content Management Systems (e.g., WordPress, Squarespace), diverse social media platforms, and email marketing software (e.g., Mailchimp).
• Exceptional Copywriting: A skilled writer with a track record of crafting engaging copy for varied audiences. Note: We want an authentic writer who cares deeply about the words they craft, rather than someone whose first instinct is to rely on LLMs/AI to generate content.
• Editorial Rigour: Strong research and proofreading skills with an uncompromising eye for detail.
• Organisation & Delivery: Highly organised with experience providing team administrative support and the ability to prioritise a busy workload under tight deadlines.
• Tools & Systems: Comfortable utilising digital project management and collaboration tools (e.g., Trello, Google Drive).
• Mission Alignment: A genuine interest in global mental health, international development, and political advocacy.
• Interpersonal Skills: Strong relationship management skills, with the flexibility to work effectively with a globally distributed team.
• Travel: Willingness to travel internationally to support at global events up to 5 times per year for up to a week at a time. 

Desirable 

• Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
• Demonstrable experience in working with journalists
• Additional language skills (note the position requires fluent English)

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

Interviews:
Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.
How to apply:
To apply, please submit your cover letter, outlining how you meet the required competencies, and a CV, via the Charity Job site.

Role Purpose

The Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Officer and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. We are now at a critical point. Shared assumptions on freedom, equality and democracy are being overturned, and with this the threat to our basic rights grows.

Now, at this crucial moment in British political history, we’re seeking two experienced Media and Communications Officers to elevate our media and digital outputs as we deliver on an exciting new three-year organisational strategy to tell a story of hope, protect our rights and freedoms, and build a safe and just future for everyone in the UK. 

The Communications Team tells people who Liberty is, what we do and how they can get involved – helping to shape the narrative of the media debate and influence decision makers. This role requires proven experience of designing and executing high-quality, high-impact media and digital communications plans that reach, engage and persuade target audiences.

Liberty is a small organisation which punches above its weight. The Media and Communications Officers will use their media experience to support the running of our busy press office by being the first point of contact for journalists, drafting responses to media requests, and supporting our spokespeople with interview briefings. They will also help build our profile in the media by forging relationships with key contacts across broadcast, print and new forms of digital media.

Telling an inclusive story about the importance of our rights and freedoms to everyday lives is central to who we are and what we do. From facial recognition technology to protest rights, you will get the opportunity to work on a wide range of high-profile issues.

The Media and Communications Officers will deliver engaging outputs across social media and our website, adapting core messages across different platforms. They will help bring technical legal and policy arguments to life through creative storytelling that resonates with the public.

Liberty’s first president described our work as “the fight that is never done”. This is a great opportunity for two experienced comms professionals to join a dynamic team in that fight and put their creative ideas into practice at a time when changing the narrative on human rights has perhaps never been more important. 

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

The deadline for applications is 9am Wednesday 8 July 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

We're grateful to everyone who applied during our recent round of recruitment for this role, and we know how much thought goes into an application. We're assessing this round against the same criteria, so if you applied recently and weren't shortlisted, the outcome would be the same - please don't feel you need to apply again. The only exception would be that if your circumstances have genuinely changed, or there's relevant experience or skill you weren't able to share fully last time, you're welcome to apply again.

First round interviews will be held online on Monday 20 July 2026

Second round interview will be held in person on Wednesday 29 July 2026