Digital communication officer jobs

Age UK is hiring an Executive and Governance Officer to provide essential support to two Executive Leaders and their associated Trustee Committees. This is an important role at the heart of our leadership team, ensuring seamless operations and effective communication across trustees, executives and stakeholders.

You will manage diaries, coordinate meetings and travel, handle expenses, and oversee departmental administration. Alongside this, you will deliver full governance support for Trustee Committees, including preparing agendas and papers, taking minutes, tracking actions, and ensuring compliance with governance standards. The role also involves organising team meetings and events, supporting recruitment processes, and maintaining accurate records and office systems.

We are looking for someone highly organised, detail-oriented, and confident in managing multiple priorities. Experience in executive support and governance administration is essential, along with strong communication skills and the ability to work collaboratively in a fast-paced environment.

If you want to make a real impact and play a key role in supporting Age UK's mission, please review the job description below and apply today.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Administrative and coordination experience - agenda planning and minute management, diary management and travel support to Directors and teams. A

* Executive administrative experience including handling board meetings and supporting governance processes. A, I

* Experience of organising events. A, I

* Experience of maintaining electronic files and records and managing confidential material. A, I

Skills and Knowledge

* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I

* Excellent communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I

* Reasonable knowledge and a willingness to learn about digital functionality that can support governance processes, including AI. A, I

* Understanding of governance frameworks and board-level protocols. I

Personal Attributes

* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. I

* Ability to prioritise work and meet tight deadlines. I

* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I

* Ability to work with discretion on confidential matters. I

* Strong attention to detail and integrity in managing sensitive information. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least twice a month. In this case the linked office is One America Square (EC3N 2LB).

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit a committed and organised Project Officer to support the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

Working closely with the Project Manager, the Project Officer will play a key role in the on-the-ground delivery of the project in Blackpool and the wider Northwest. The role has a particular focus on face-to-face volunteer coordination and the digitisation of archival material from the Aden Veterans Association, alongside supporting local events, interview days and community engagement activity.

The Project Officer will act as a local point of contact for volunteers, veterans and partner organisations, ensuring that activity is well organised, welcoming and delivered to a high standard. This is a practical, people-facing role, suited to someone who enjoys working directly with communities and supporting volunteers to develop new skills and confidence.

The recorded testimonies and digitised materials will form a permanent digital archive, supporting public engagement, interpretation and learning, and ensuring that the experiences of those connected to the Aden Emergency are preserved for future generations. The Project Officer will support quality assurance, accessibility and good archival practice throughout this process.

Education and community engagement are central to the project. The Project Officer will contribute to activity delivered in partnership with local schools, libraries and community groups, helping to create meaningful opportunities for people to engage with oral history and local heritage.

The role is home-based but requires regular in-person working in Blackpool and the surrounding area, including attendance at volunteer sessions, events and meetings. Flexibility around working hours is essential to meet the practical needs of the project.

If successful, your role will be:

• To support the delivery of the project in line with the requirements of the National Lottery Heritage Fund and the agreed evaluation framework
• To coordinate and support volunteers involved in digitisation, events and local project activity
• To act as a local liaison with veterans, partners and community organisations
• To support interview days, local events and public engagement activity
• To contribute to the creation and management of high-quality digital and archival records

In the first instance, please send a covering letter explaining your interest in the role and how your experience meets the requirements, along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information and tailored support. We have a committed, dedicated staff team, and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Officer, your responsibilities will include:

• Raising the profile of Carers First by creating engaging and accessible content across digital and offline channels

• Supporting increased local presence and visibility of Carers First across the areas we work

• Assisting with the development and delivery of campaigns and projects, helping to increase engagement and promote our work locally

About you

To be successful in this role you will need:

•  Some experience supporting communications and stakeholder engagement activities across a range of channels

• The ability to help deliver campaigns and contribute to the implementation and monitoring of communications plans

• Awareness of how analytics can be used to measure performance and support improvement

• Good written and verbal communication skills, with attention to detail and accuracy

• Well organised, with the ability to prioritise tasks and meet deadlines

• Good IT and digital skills, including use of Microsoft Office and familiarity with digital tools such as email platforms, CMS, and social media scheduling software

• Positive interpersonal skills, able to build relationships and work collaboratively as part of a team

• Motivated and reliable, able to work with some independence while seeking guidance when needed, and committed to the charity’s values

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to Apply

For a full job description and to apply, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

The closing date for applications is 5.00pm on 26 January 2026.

Each application will be assessed against the Person Specification and successful candidates will be invited to an interview via Teams on Tuesday, 03 February 2026. Time to be advised.

Overview:

We are looking for a Digital Engagement and Outreach Lead to join our busy team.

This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.

Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.

This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.

This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.

As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.

About CFAB:

CFAB supports children on the move between the UK and other countries and children who are

separated from their family in another country. The complexities of migration and international

separation can make many of these children particularly hard to support and particularly vulnerable

to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,

protection and right to a family life as we would want for any child.

We are the only UK representative of the International Social Service network, and the only charity

in the UK with a dedicated international social work team. We are proud to have royal patronage

from HRH, Princess Alexandra.

Person specification: (Skills, Abilities, Knowledge and Experience)

• Excellent communication skills – both written and verbal

• Motivated and enthusiastic

• Attention to detail

• Highly organised with excellent time-management skills

• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)

• A working knowledge of digital platforms and awareness of their ethical impact

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners

About this Internship

The Youth-Led Digital Campaigns Internship role is a twelve-month paid internship beginning in March 2026.

The Jack Petchey Internship development programme is designed for young people who are leaving further or higher education and starting out in the youth/charity sector - or young people who are looking to transfer into, or take their next career step in, the youth/charity sector.

The funding provides support to young people in London and Essex. We would therefore expect applicants to have a strong connection with London and ideally be currently living in or close to Croydon where our work is located.

Main purpose of this role:

We are looking for someone creative, confident and passionate about empowering young people. You will play a hands-on role in both the delivery and development of digital and media-based opportunities for young people, while helping to shape and deliver Reaching Higher’s youth-led digital fundraising and media strategy.

This internship will give you the chance to gain valuable experience across media, marketing, and youth work-alongside training, mentoring, and networking opportunities with other interns from youth organisations across London and Essex.

We are looking for applicants with some experience in the youth work sector (this could be in a voluntary capacity). The successful applicant will understand our organisational values and culture and demonstrate a strong desire to contribute to Reaching Higher’s vision to empower young people to be leaders of their own lives.

An exciting opportunity has arisen for a Digital Media & Events Officer to join a Global Sustainability Charity. The Digital Media & Events Specialist is an important hands-on role responsible for delivering high-quality digital media, design, and event communications that support organisational visibility, engagement, and growth. The role combines creative digital production with operational ownership of content channels and events, ensuring that campaigns, newsletters, websites, and virtual and in-person events are delivered to a consistently high standard.

Key responsibilities of the role:

• Design and produce on-brand digital assets for web, social media, email, presentations, and events
• Create and edit short videos, reels, animations, GIFs, and motion graphics for organic and paid channels
• Develop adaptable templates and asset variations optimized for different platforms
• Maintain and update brand guidelines for consistency, accessibility, and quality
• Design and update PowerPoint decks for external presentations and events 
• Plan and manage content calendars for LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
• Collaborate with stakeholders and copywriters to create engaging content with clear calls to action
• Monitor engagement, respond to queries, and support social listening/community management 
• Design and adapt creative assets for paid campaigns across Meta, LinkedIn, Google, etc.
• Support creative testing and analyze performance metrics (CTR, CVR, engagement)
• Prepare platform-compliant assets and manage creative libraries/version control 
• Design and update website assets, landing pages, and blog graphics; perform basic CMS updates
• Ensure SEO-friendly digital assets (file naming, alt text, size optimization)
• Manage newsletter production and distribution (content gathering, layout, QA, scheduling)
• Design email headers, modules, and templates for CRM and marketing campaigns
• Provide digital and media support for in-person, hybrid, and virtual events
• Coordinate event-related assets (speaker packs, templates, holding slides, run-of-show materials)

Ideal candidate profile:

• 3–5+ years’ experience in digital media, content production, or communications roles
• Strong portfolio demonstrating digital design, video or motion content, and multi-channel delivery
• Proficiency in digital design and production tools such as Adobe Creative Cloud, Figma, Canva, or equivalent
• Experience managing social media channels and producing platform-native content
• Hands-on experience with CMS platforms (e.g. WordPress) and email marketing tools
• Familiarity with performance marketing metrics and creative testing

Length: 6 months temporary to permanent

Rate: £23 - £24 per hour

Location: Charing Cross, London

Working hours: Full-time (35 hours per week)

Working pattern: Hybrid (3 days per week on site)

Job Reference: J92887

Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations  
Location: London (UK) - hybrid working 
Salary: £ 46,800 gross per annum (London) 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Help us shape the digital future of a global education charity.

Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.

As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.

You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Enhance sick pay
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026 

Interview and/or assessment dates:

• First round interviews on Thursday 29 & Friday 30 January (remote)
• Second round interviews  on Thursday 5 & Friday 6 February (remote or in person)

For further information on this opportunity, please contact us to connect you with the recruiting manager.
 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Social Media and Digital Engagement Lead

We’re looking for a proactive, innovative and collaborative Social Media specialist to manage and grow our brand presence across social media via content planning and creation, publishing, community engagement and reporting.

Position: Social Media and Digital Engagement Lead

Location: Swindon/Hybrid

Hours: Full-time

Salary: £32,538 to £35,000 per annum

Contract: Permanent

Closing date: 26 January 2026

First-round interview date: 2 and 3 February 2026 (Online)

Second-round interview date: 11 February 2026 (Swindon)

The Role

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

This role is all about bringing our strategy to life by delivering content that gives the Bible, and our brand, a voice in the digital sphere.

Key responsibilities include:

· Develop and implement a comprehensive social media strategy that increases brand awareness

· Lead our social media activity

· Lead the planning, creating, commissioning, editing and publishing of suitable content

· Advise and support colleagues on the management of online communities

· Be the social media expert for colleagues across Bible Society

· Identify new platform opportunities

· Support the Head of Communications in handling crisis communication and reputation management

· Monitor and analyse social media performance

About You

This role requires a mix of creativity, digital storytelling and a passion for communicating the Bible’s message as we inspire and equip our audiences to engage with the Bible.

You will have:

· Experience of leading the implementation of social media and/or digital marketing strategies, with a proven track record of increasing reach and engagement

· Extensive experience of using of using a wide range of social media platforms including Facebook, X, Instagram, LinkedIn, YouTube and Pinterest

· Understanding of digital fundraising strategies is desirable

Help us in our mission by matching your skills and experience with a job that really matters.

If you have the legal right to work and remain in the UK, are passionate about the Bible and know how to get the best from social media, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

You may also have experience in areas such as Social Media, Digital, Marketing, Engagement, Social Media Officer, Social Media Lead, Brand Lead, Communications Officer, Communications Lead, Content Lead, Digital Marketing Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a Digital Business Analyst to join our Digital Services team at Samaritans. As Digital Business Analyst, you’ll deliver new key digital tools, and improvements to existing tools and processes used by volunteers in the UK and Republic of Ireland (ROI).

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You’ll improve outcomes for both volunteers and branch staff involved in the recruitment, onboarding, training and development of volunteers and providing safe and supported listening services to our callers.

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By improving current systems and delivering new digital tools, you'll support Samaritans in achieving our vision that fewer people die by suicide.

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A Business Analyst qualification is essential in this role e.g. BCS International Diploma in Business Analysis, IIBA (CCBA), PMI-PBA or equivalent.

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Contract

• £37,000 - £40,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences 

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What you’ll do 

• Assess stakeholder needs and define detailed requirements against the suitability of software solutions
• Deliver new digital tools which align with business objectives
• Consider how system developments and new technology can support service improvement
• Perform data-mapping for system integration and migrations
• Develop and document process improvements
• Create UX/UI screen layout
• Solve user issues submitted through our service desk
• Deliver training, guidance and support to system users

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What you’ll bring

• Proven experience in triaging user problems and identifying solutions
• Experience in performing gap-analysis to identify best solution options
• Strong understanding of the role of technology in the enterprise architecture and how it integrates with other systems
• Experience with delivering Salesforce or other CRM systems
• Ability to understand users and their needs, based on evidence and lived experience
• Ability to interpret, document, and prioritise requirements that can be understood by both stakeholders and software suppliers.
• Experience in shaping online user journeys
• Comfortable communicating with internal and external stakeholders
• Ability to manage multiple projects and deadlines
• A Business Analyst qualification

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Full Job Description and Person Specification attached below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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​Applications close: Monday 19th January 2026 at 09:00am

Interviews: w/c 26th January onwards

Job Title: Marketing and Communications Manager (Maternity Cover)

Reporting To: Director of Fundraising

Line Management: This post has no line management responsibilities

Salary: £35,000 - £37,000 (FTE), pro-rata for part time hours

Hours: 28 hours per week, working pattern to be agreed

Contract: 14 months

Location: Currently one day in the office in Kings Cross N1 9LG (Tuesdays)

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.

As part of this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

As part of the Fundraising and Communications Department this role is responsible for creating bold, inspiring new ideas for the charity across digital, marketing and communications, PR, campaigns and internal communications.

You will be passionate about telling stories to inspire action from external supporters and will have responsibility for executing the marketing plan to support events, partnerships, and campaigns. You’ll also collaborate with the Fundraising and Services Teams to identify our target audiences and make suggestions on how to communicate across multiple channels to best drive engagement.

Your creativity and passion will deliver tailored marketing and communications campaigns and you will work closely with colleagues and external agencies/freelancers as required to influence and engage external stakeholders. You will help to bring our brand promise and our mission to life for colleagues, supporters and the young people we support.

This role will provide practical support to produce videos, social media, and materials to help raise funds, increase our profile and support the wider charity.

Working Conditions

The post is 28 hours a week, split flexibly across the working week (working pattern to be agreed). The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave pro rated will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

This role is all about building strong relationships across the organisation to align marketing and communications with our priorities, juggling income generation, service promotion, and leadership communications.

You'll be the central communications hub, turning organisational goals into engaging content that resonates with our audiences.

You'll work closely with the Fundraising team to create compelling campaigns that engage donors and boost income. You'll partner with our Service Delivery teams to capture great impact stories and share what we do with stakeholders. Regular collaboration with the CEO is key for managing organisational messaging, supporting strategic communications, and keeping our brand consistent.

Principal Responsibilities

· Implement the Marketing and Communications strategy and plan, including tracking progress against KPIs

· Undertake a full and routine evaluation of all marcomms activity including preparing reports for colleagues and the leadership team

· Write briefs for external agencies/freelance support as required

· Oversee the maintenance of a comprehensive suite of marketing collateral that meets needs across the organisation, ensuring there is a cost-effective process in place for commissioning new materials

· Support internal communications by maintaining the Sharepoint hub front page

· Produce design and copy for inclusive and accessible marketing content including off and online for fundraising appeals, service delivery programmes and organisational brand messaging

· Maintain the AFK website, built on Wordpress, and manage the external web hosts and developers to ensure updates are successful and the website reflects brand guidelines and AFK’s tone of voice

· Produce a regular e-newsletter and increase subscribers by promoting the e-news across owned channels

· Manage the AFK social media accounts, working closely with the wider organisation to ensure brand alignment across all social channels

· Oversee the appropriate and consistent use of our brand across all communications touch points by ensuring all internal and external stakeholders have the resources and support required to work within the brand guidelines

· This post currently has no direct reports

Summary 
 

We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.  

Working within the busy Charities marketing and communications team, you’ll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.  

We’re looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You’ll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to ‘do the do’ as well as think and understand strategy.  

We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There’s a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.  

At Guys and St. Thomas’, care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond. 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.  

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.  

There is more information about working with us on our website, where you can read about:  

• how we approach recruitment  

• our team, culture and values  

• the benefits of working with us  

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development  

Overall Purpose of the Role 

The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.  

To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy’s and St Thomas’s NHS Foundation Trust.  

• Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan  
• Contribute to income generation in support of the fundraising objectives and fundraising targets  
• Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding  
• To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust’s brand and reputation.  
• Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.  
• Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives  
• Provide specialist support in developing opportunities involving celebrity engagement 

Team Management 

• Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121’s, performance reviews and L&D plans as required  

Campaign project planning and implementation 

• Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress  
• Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.  
• Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.  
• Collaborate with the Evelina London and Guy’s and St. Thomas’ Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.  
• Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives  
• Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.  
• Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.  

Delivery 

• Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following –brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media  

Central to your role will be: 

• Leading project groups to deliver outstanding campaigns  
• developing and managing timing plans and scheduling  
• developing marketing and communication plans  
• working with stakeholders to develop creative and campaign/project briefs  
• copywriting and key messaging development  
• effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement  
• scheduling, chairing and managing meeting agendas and follow up actions  
• presenting project updates and evaluation  
• ensuring DEI principles are embedded across all charities comms and marketing work  
• proof-reading of materials, fact and source checking  
• briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers  
• managing the print and production process where required for marketing collateral  

• managing Guy’s and St Thomas’ hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London 
• managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff  
• implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values  
• Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.  
• Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content  

Analysis and research 

• Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.  
• Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.  

Collaboration, Relationship Building and Networking 

• Build excellent working relationships with the Evelina London and Guy’s and St. Thomas’ Trust Communication Teams, fundraising and funding colleagues - sharing objectives, agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.  
• Support effective information flow and collaboration through regular meetings with the digital team.  

Celebrity engagement and media 

• Provide specialist support in developing opportunities involving celebrity engagement.  
• Provide support and matrix management to the Senior Media Officer (Trust employed) to ensure we are maximising media and PR opportunities  

Budget and supplier management 

• Manage project and campaign budgets including invoicing and regular financial reporting.  
• Manage external suppliers, ensuring procurement procedures are followed, suppliers are fully briefed and deliver projects to deadline and to budget.  

Other 

• Pro-actively spot opportunities to grow our 3 charity brands, sharing best practise and knowledge with teams to maximise campaign effectiveness  
• Pro-actively support with creating and embedding team processes and ways of working to improve efficiencies and effectiveness across the organisation  

Work environment 

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Delivery-minded, hands – on with a can-do attitude 
• Excellent written and verbal communication skills  
• Highly organised with effective and robust project management skills 
• Proactive and solutions-focused 
• Excellent attention to detail and eye for creative quality 
• A team player with a collaborative working style and a clear focus on delivering outcomes 
• Passionate about brands, creativity and storytelling 
• Ability to manage stakeholder feedback, approvals and creative process  
• Excellent interpersonal skillsand relationship building  
• Confident at presenting, pitching ideas and showcasing creative  
• Thrives in busy environment, resilient and calm under pressure 
• Ability to brief, review and advise creative agencies and our in-house creative team to produce campaign content including print, digital, fundraising and event collateral and materials. 
• Committed to championing audience needs and acting on feedback 
• Committed to constant learning and improving, and to embedding diversity, equity and inclusion 

Knowledge, experience, and qualifications: 

• Significant experience of planning, scheduling, delivery, and management of integrated marketing and communication campaigns to support a range of goals, including fundraising and engagement  
• Strong project management experience  
• Outstanding account management experience  
• Excellent line management experience  
• Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders  
• Experience of developing audience-led propositions and campaigns, using qualitative/quantitative audience research and insight  
• Ability to balance competing priorities and successfully manage challenging situations, working collaboratively with a range of stakeholders  
• Excellent writing, communication and influencing skills  
• Ability to work in a fast-paced environment, managing multiple projects simultaneously  
• Experience of overseeing celebrity engagement  
• Experience of overseeing media and PR as part of wider communication campaigns  
• Proactive, can-do attitude  
• Experience of working in a complex matrix organisation  

• Desirable: Previous experience of working with an NHS Charity or Health, Children’s or Cancer charity  
• Desirable: Experience of managing a multiple brand portfolio  

About the Refugee Council 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level. 

Inclusion and accessibility 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values 

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do. 
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. 

About the role

The Executive Director of Fundraising & Digital is a key member of the Senior Leadership Team, accountable for ensuring the Refugee Council’s financial growth, supporter engagement, and digital transformation. The role provides strategic leadership across fundraising, digital platforms, brand guardianship, and supporter experience, ensuring these functions deliver ambitious income targets, expand public reach, and align with the organisation’s mission and values.

As the executive lead for income generation and digital innovation, the postholder drives improvements in fundraising strategy, supporter acquisition, donor stewardship, and digital content delivery. They embed a culture of creativity, accountability, and continuous improvement, ensuring fundraising and digital activity is ethical, compliant, and maximises long-term sustainability. They provide authoritative advice to the Chief Executive, Board, and Committees, ensuring robust income planning, brand positioning, and digital resilience.

The Executive Director builds and leads a high performing Fundraising & Digital directorate, fostering a culture of empowerment, innovation, equity, diversity, and inclusion. They act as joint guardian of the Refugee Council brand, ensuring consistency and impact across all channels, and model the organisation’s values, enabling staff and volunteers to deliver outstanding fundraising performance and dynamic digital engagement that strengthens public support for refugees and people seeking asylum.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 January 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Contract Type: Full-time, 35 hours per week, fixed term for 1 year (with the potential for extension, depending on funding). 

Location: This role can be based in either London, Brussels or Berlin. We operate a hybrid working policy with 2 days in the office each week. 

Reports to: Director of Digital Campaigns

Salary and Benefits: £35 - 40k (London) / €40 - 46k (Berlin / Brussels) depending on experience, plus discretionary annual bonus, a 6% employer pension contribution, the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. 

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Digital Campaigns Consultant. This is a great opportunity to do impactful work within a small, dynamic organisation that places a strong focus on team and personal development.The successful candidate will be a natural digital campaigner and eager to contribute to our work with our brilliant clients. They will quickly develop a range of skills, including digital strategy, content development, communications and stakeholder management of agencies. They will work closely with our Digital Campaigns Director; the Country Directors, CEO, Managing Director, and other senior leaders as part of our small and energetic team.

The Digital Campaigns Consultant will also support the Country Directors in implementing a flagship project which works with partners to raise awareness and understanding about the importance of reducing poverty and improving health in low income countries.  They will also work on other projects aiming to push back against authoritarianism, polarisation, and populist nativism.

Responsibilities will include:

• Supporting the design, delivery and evaluation of digital communication strategies and online creative campaigns across Future Advocacy’s broad range of clients.
• Supporting the implementation of Future Advocacy's flagship project across markets, aimed at enhancing political support for global cooperation.
• Coordinating with partner stakeholders and agencies to support the design and delivery of bold, high-impact digital communications in the UK, Germany, EU and beyond. 
• Supporting effective project management 
• Contribute flexibly and proactively, taking on additional tasks that help the team succeed as needed.

Requirements

We would love to hear from you if you meet the criteria below:

• 2 - 6 years of experience in digital campaigning
• Experience of applying key digital skills in a communications and campaigns setting such as:
  • social media management 
  • digital copywriting 
  • Ad creation and management (e.g. LinkedIn, Meta, TikTok, programmatic), 
  • Email copywriting 
  • CMS (Wordpress, Drupal, or similar) 
  • CRM management (such as Engaging Networks, Action Network, Salesforce, or similar) 
• First-class written and verbal communications skills in English
• Ability to work both independently and collaboratively as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Precision in delivering high quality work in a fast-paced yet supportive environment

Nice to Have:

• Undergraduate degree in a relevant field
• Written and verbal communication skills in German would be a big advantage
• Some design experience with programs such as Canva or the Adobe Suite
• Some basic HTML and CSS skills which means you could tweak a web page or email template. 
• Some experience in video editing and production
• An interest and knowledge of international development 
• An interest and knowledge of UK, German and/or EU politics

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply in English by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. We have highlighted a number of digital skills which represent the breadth of our work and the skills you might have, please show where you perhaps have stronger experience in one area or another.

The deadline for applications is 11.59pm on Sunday 25th January 2026. 

If successful in your application, you will be invited to first round interviews (online) in the week of 9th February.  

If we’re both excited to proceed, second interviews will be held the week of 16 February in person in either London, Brussels, or Berlin, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

Breck Foundation

Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives.  We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation.

With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play and thrive in safety. We are helping young people reclaim the internet.

The Role

Children’s online safety is both an important and an urgent issue and the need for our unique work here at Breck Foundation is greater now than ever. The primary purpose of this role is to help children and young people take practical steps to become more digitally resilient and be safer online. Our East of England Education Programme Officer will introduce the highly impactful Breck’s story into schools and other youth and community spaces and deliver inspiring, educational talks to students, parents and guardians, teachers and other groups in a ‘whole community’ approach.

The role is fully remote, but post holder will be willing and able to easily travel to various locations within the East of England as and when necessary to fulfil the requirements of the role as well as to engage with colleagues virtually and in person in London four times a year.

Main Duties and Responsibilities

Programme Delivery

• Coordinate all practical arrangements necessary for successful delivery and post-delivery activities in schools, including the timely transmission of digital files; and liaising with relevant colleagues to ensure timely delivery of materials and promotional merchandise to schools.
• Responsibility for delivering sessions tailored to educate/inform children/parents and teachers as well as carrying out all pre- and post-delivery engagements.
• Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the school safeguarding team or, where consent is secured, make onward referrals for additional support in specific cases.
• Contribute to the continuous development of all aspects of the programme, sharing new ideas and using best practice, including keeping programme presentations up to date or, when applicable, working on this together with relevant colleagues, ensuring that presentations used in schools across the organisation are always uniform and consistent.
• Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and monitor and periodically evaluate and report on impact.

Stakeholder Development/Management

• Seek and maximise opportunities for building relationships with groups of schools (primary and secondary) and relevant education/teaching groups, unions and networks, with a view to raising the profile of the programme and generating interest in it.
• Develop and manage ongoing relationships with individual schools to secure their repeat, annual participation in the programme or repeat bookings for paid presentations.

Publicity/Marketing/Communications

• Promote the offer to all types of schools (state and private), working with relevant colleagues to create impactful publicity/marketing assets and to make contact and register schools’ interests. 
• Maximise opportunities for generating communication assets and publicity during delivery in schools, including through video recordings, photographs, testimonials, Vox Pops, collection of social media handles for mentions etc., ensuring to follow school guidance and secure necessary permissions.

Additional Duties and Responsibilities

• Objectively review the successes and achievements against agreed objectives, identifying strengths, weaknesses and risks, as well as suggesting improvement.
• Depending on experience and qualifications of post-holder, to be receptive to any other duties as required, in line with the needs of Breck Foundation.
• Develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
• To participate in personal supervision in accordance with Breck Foundation’s supervision and performance appraisal policy and attend agreed training as relevant.
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Breck Foundation’s aims and values.
• To maintain an awareness of own and others’ health and safety, comply with Breck Foundation’s Health and Safety policies and procedures and lone working policy.
• Some evenings and weekend are involved with time recovered flexibly or time off in lieu taken where agreed with the line manager.