Digital communication officer jobs

As Regular Giving Officer, you will play a critical role in growing and maintaining income at the Hospice of St Francis and in positioning us as the local charity of choice amongst our community. 

Reporting into the Head of Philanthropy and working closely with the rest of the Fundraising Department, as well as with the Communications and Volunteering Departments, you will personally manage and grow the Hospice of St Francis’s Regular and Mid-Level Giving Programme, also known as Friends of St Francis.

You will forge strong working relationships and collaborate closely with the Communications Department, responsible for Appeal Giving, and the Wellbeing Department, responsible for in-memory giving and the Light up a Life programme, together establishing an integrated individual giving programme.

The Friends of St Francis was established in 2024, following a full review of the programme and has just marked its first anniversary. This role will be responsible for reviewing, developing and implementing a strategy that will ensure the retention and recruitment of regular givers through refining the offering and providing a thoughtful engagement plan. You will also be responsible for developing a new mid-value Friends segment, ensuring its alignment with the Major Donor programme and other offerings.

With an eye to growing income, you will also explore and implement options to grow the supporter base, including payroll giving and testing the conversion of one-time donors. You will also consider options to optimise the programme for the digital age, taking into consideration the demographic of our supporters.

This is an exciting role with lots of potential to utilise your skills and test and implement different strategies to grow the regular giving base at the Hospice of St Francis.

Strategy Development and Implementation

· Review, develop and implement a regular giving strategy, incorporating the Friends of St Francis Programme and testing new initiatives such as Payroll Giving and index-linked giving

· Research, develop and implement associated objectives, workplans and KPIs to track progress and make adaptations to plans as required

· Work closely with stakeholders, to curate and implement compelling regular giving plans with a focus on supporter experience and cost-efficiency

· Identify, develop and test new initiatives to grow regular giving

Management of Regular Giving Programme

· Develop and implement a supporter engagement plan for Friends of St Francis

· Drive acquisition of new supporters, including by converting appeals and one-off donors, and develop initiatives to track and re-engage lapsed supporters

· Manage the welcome journey for new supporters

· Develop supporter journeys, in particular with Legacy, in-mem and Appeal Giving

· Develop and implement a differentiated mid-value giving programme

· Working with the Head of Philanthropy, identify supporters with potential to become major givers

· Provide adhoc support to the Legacy Giving Lead

· Lead cross-hospice campaigns to drive regular giving

Planning and administration

· Work with the CRM team to ensure smooth administration of the regular giving programme and support with improvement and updates to the system

· Maintain accurate records of donor communications

· Personally maintain accurate supporter data and adhere to GDPR and fundraising regulations

· Feed into annual planning process, working with the Head of Philanthropy to inform required expenditure budget to run and grow the regular giving programme

· Responsible for ensuring GDPR compliance for the regular giving programme

· Work with the Communications team to manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency. 

· Together with the volunteering team, identify activities that would benefit from the support of volunteers and lead on their engagement and management, including securing and managing them

Qualifications, Skills, Experience, Knowledge & Approach 

Essential

· At least three years’ experience in a individual or regular giving role, or with relevant comparable experience for e.g. in marketing

· Demonstrable experience of maintaining and growing income through an individual giving programme

· Strong data analysis skills and experience of utilising segmented data to improve supporter engagement, and improve life-time value

· Experience of running regular giving recruitment campaigns

· Experience of creating engaging supporter communications – both digital and in print

· Experience of using and a CRM database, and of developing systems and processes to ensure good donor management

· Experience of developing and tracking KPIs

· Strong project management skills and ability to manage multiple, complex projects simultaneously

· Working knowledge of the Code of Fundraising and Data Protection laws

· Understanding of how to manage a regular giving programme in a cost-efficient way that maximises ROI

· Practical understanding of trends in regular giving, and willingness to test and iterate new ideas to drive sustainable income growth

· Proficiency in Microsoft Office and online marketing platforms

· Understanding of how to use online and offline means to drive regular giving

Desirable

• Experience of creating and executing a mid-value strategy
• Experience of managing volunteers
• Previous experience of fundraising in a Hospice setting
• Knowledge of Donorfy

Relevant Fundraising or marketing qualification

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

The Head of Fundraising will lead all fundraising activities, overseeing the full spectrum of income generation to support our mission of empowering young people through football and education. This is an extremely exciting opportunity for the successful candidate to lead on fundraising for an organisation which has barely scratched the surface of the fundraising landscape. There is autonomy over the direction of travel with a lot of support from the CEO on ideas and future programmes.

KEY RESPONSIBILITIES

· Strategic Fundraising Leadership

o Develop and execute a comprehensive fundraising strategy to grow income across all streams, aligning with the Foundation’s goals.

o Set long-term targets for income growth, monitoring progress and adapting strategies to capitalise on emerging opportunities.

o Act as a key ambassador, representing the Foundation at senior-level meetings with funders and corporate leaders to secure support.

· Trusts, Foundations, and Statutory Funding

o Lead on securing multi-year grants from major trusts, foundations, and statutory bodies, producing compelling applications and stewardship reports.

o Manage a portfolio of high-value trust relationships, cultivating new leads and ensuring personalised engagement to maximise funding.

o Oversee statutory funding bids, including government departments and local authorities, to support programme.

· Philanthropy, Major Donors, and Individual Giving

o Build and steward a portfolio of major donors and philanthropists, networking to identify prospects and delivering tailored proposals to secure gifts.

o Develop individual giving campaigns, including digital appeals and supporter journeys, to grow recurring donations and engage a broader donor base.

o Foster long-term relationships through personalised stewardship, ensuring high levels of donor satisfaction and retention.

· Corporate Partnerships and Brand Collaborations

o Secure corporate partnerships for sponsorships, employee volunteering, and content production, leveraging the Foundation’s football focus to attract partners.

o Collaborate with the marketing team to align corporate engagement with brand visibility and impact storytelling.

o Negotiate and manage partnerships that provide financial support, in-kind contributions, or co-branded initiatives to enhance programme delivery.

· Events and Community Fundraising

o Plan and oversee fundraising events, such as corporate football tournaments, charity matches, and supporter evenings, to raise funds and build engagement.

o Manage event logistics, budgets, and partnerships to ensure successful delivery and measurable ROI.

· Digital Fundraising and Innovation

o Support digital fundraising strategies, including online campaigns, social media appeals, and email marketing to grow donor acquisition and retention.

o Champion the use of AI and new technologies to optimise fundraising processes, such as personalised donor communications and data analysis.

o Ensure robust data management in CRM systems to track donor interactions, compliance with GDPR, and fundraising performance.

· Team Management and Cross-Team Collaboration

o Work with programme delivery, marketing, and operations teams to create compelling propositions and gather impact data for fundraising materials.

o Ensure all fundraising complies with legal, ethical, and governance standards, mitigating risks and upholding transparency.

· Safeguarding

o Ensure all fundraising activities, events, and donor engagements comply with the Foundation’s safeguarding policies, including DBS checks and risk assessments.

Person Specification

· Essential Skills and Experience:

o Proven track record of securing significant funding across multiple streams, such as trusts, statutory bodies, philanthropy, corporates, and events.

o Experience leading a fundraising team, with strong people management and mentoring skills.

o Exceptional written and verbal communication skills, with the ability to produce compelling proposals, reports, and pitches tailored to diverse audiences.

o Strategic thinker with demonstrated success in developing and implementing fundraising strategies to achieve income growth.

o Strong networking and relationship-building abilities.

o Knowledge of fundraising regulations, governance, and compliance, including GDPR and ethical standards.

o Proficiency in CRM systems, data analysis, and digital fundraising tools.

o Passion for the Kinetic Foundation’s mission, with an understanding of challenges faced by disadvantaged young people in London.

o Commitment to safeguarding and promoting the welfare of young people.

· Desirable Skills and Experience:

o Experience in sport-for-good or youth-focused charities, particularly with football-based programmes.

o Knowledge of AI and digital innovations in fundraising.

o Track record of managing high-profile events or brand partnerships.

o Familiarity with London’s philanthropic and corporate landscape.

· Personal Attributes:

o Ambitious and proactive, with a growth mindset and commitment to continuous learning.

o Collaborative and supportive, able to inspire teams and build positive relationships.

o Resilient and calm under pressure, with strong organisational skills to manage multiple priorities.

o Ethical and transparent, with a focus on delivering measurable impact.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

We’re offering an exciting opportunity for a dynamic and creative individual to become part of our small but committed team. As we develop our new income strategy aimed at increasing and diversifying our fundraising, this is a pivotal moment to contribute to our growth and help us achieve our ambitious income targets.

In this varied and rewarding role, you will work across multiple areas of fundraising and event coordination to secure vital funds that enable the Trust to continue our impactful work.

We are seeking an enthusiastic and motivated individual, who is passionate about our work and enjoys building relationships. Working closely with the fundraising team, senior volunteers, and colleagues in the wider team, you will take a leading role to deliver engaging fundraising events, activities and campaigns and expand the Trust’s portfolio of events, challenges and initiatives.

The ideal candidate will be proactive, a strong team player and have excellent organisational and communication skills. You will be a strategic thinker, have a willing attitude and enjoy working in a fast-paced environment.

This is a full time permanent role with a minimum of 3 days a week in our Central London office, offering increasing annual leave entitlement based on length of service, as well as office closure between Christmas and New Year. Plus two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays.

Follow the link to our website to find out more!

The Press Officer will be a member of the External Affairs Team. This role is designed to support the development and implementation BABCP’s external affairs plan with a view to raising the profile and influence of BABCP amongst the general public and promoting the benefits of CBT.

Key Duties/Responsibilities:

As a member of the staff team:

• To work collaboratively with other members of the staff team to deliver our Member and External. Communications, as relevant.
• To contribute towards delivering our organisation strategy.
• To contribute towards the values of the Association.
• Promoting equity, equality, diversity and inclusion in every aspect of Member Engagement.

As the Press Officer:

• Work effectively and flexibly as part of the External Affairs team, elevating BABCP’s profile through media. coverage in ambitious and creative ways.
• Monitor media trends and generate a daily news summary to staff.
• Proactively identifying any potential reputational risks.
• Work with the Head of External Affairs to provide monthly reports on media coverage and analysis.
• Secure new stories, opinion pieces, features, reviews and other coverage in a wide variety of publications, broadcast and digital media both trade and national.
• Provide staff cover in the Out of Hours (OOH) rota.
• Work with the Head of External Affairs and the Policy and Public Affairs Officer to devise advocacy campaigns and evaluate them.
• Work with the Head of External Affairs to develop and implement impactful media strategies.
• Be the first point of contact for media requests, working with the Head of External Affairs.
• Work with the Head of External affairs and Communication Officers to generate content for our social media channels.
• Support the events, Accreditation and membership teams ensuring appropriate coverage of our annual events, Accreditation and registration courses and other events as needed.

Person Specification:

• Proven experience in media, press or communications preferably within the healthcare, public, or membership sectors.
• Experience of developing and maintaining effective working relationships with journalists, internal and external contacts influencing change.
• High level of ICT literacy (Word, Excel, PowerPoint and document management systems).
• Strong understanding of UK and/or Irish trade and national media landscape, particularly health and mental health.
• Outstanding spoken and written communication skills, including the ability to translate complex information into simple accessible information at pace.
• Creative thinking with the ability to develop relevant content independently.
• Able to work effectively and collaboratively in fast-paced environments, and prioritising workload.
• Good attention to detail, drafting accurate copy ready for sign off.
• Understanding the importance of equity, diversity and inclusion in the context of mental health inequalities.
• Commitment to demonstrate the values of BABCP.
• Willingness to work flexibility to provide for the needs of the Association and the External Affairs Department.

Please submit your CV and a cover letter of no more than 2 sides by the deadline of 12th November 2025, interviews are to be held in the last week of November.

Due to the high volume of applications, it may not always be possible to contact unsuccessful candidates. If you have any queries regarding your application, please contact us.

We are an equal opportunities employer and welcome applicants from all communities.

This is an exciting opportunity for an experienced Director-level communications professional with a strong background in knowledge translation of technical information to different audiences internationally. 

Reporting to the Executive Director and serving as a member of the Executive Leadership Team (ELT), the Director of Communications & Knowledge Translation will provide strategic leadership for all Health Care Without Harm Europe’s Communications and KT activities. The Director will lead exciting new digital KT initiatives in line with our new Strategy and as a key part of a small, high-performing team working at the timely intersection of health and the environment. S/he will lead and support all of the organisation’s engagement and communication with target audiences, so that they achieve maximum impact on European healthcare policy and practice in support of the organisation’s mission. 

The post is for an initial 12-month period, at a critical time of development for the organisation’s communications and KT activities. We intend to make the post permanent thereafter, subject to receiving sufficient funding, and we have high hopes that this will be the case.

We are looking for an experienced Senior Communications and Media Officer to join a fantastic research institution for a 9 month contract. This is a varied role that combines media engagement, content creation, and strategic communications. The Senior Communications and Media officer will help raise the profile of our organisation, strengthen stakeholder relationships, and ensure our work is communicated clearly, consistently, and with impact.

Role Responsibilities

• Develop and implement media and communications strategies to support organisational objectives.
• Build and maintain strong working relationships with journalists, editors, and other media contacts.
• Secure proactive and reactive media coverage that informs, influences, and engages key audiences.
• Draft high-quality written materials, including press releases, blogs, articles, speeches, and digital content.
• Provide advice and support to spokespeople, ensuring effective media engagement and interview preparation.
• Oversee digital channels, including website updates and social media content, ensuring relevance and accessibility.
• Edit and refine communications outputs to maintain clarity, accuracy, and consistency in tone of voice.
• Monitor potential reputational risks and support senior colleagues with crisis communications.
• Work collaboratively across teams to ensure research, insights, and messaging are effectively communicated.

Key Specification

• Demonstrable experience in generating media coverage and building relationships with journalists.
• Strong writing and editing skills, with the ability to adapt content for different audiences and formats.
• Proven ability to deliver communications strategies that achieve measurable impact.
• Excellent organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong digital skills, including experience with social media management and website content systems.
• Confident communicator with strong interpersonal skills and the ability to influence at all levels.
• Flexible, proactive, and able to work independently as well as part of a team.
• An interest in policy, research, or social issues would be an advantage.

What’s on Offer:

• A 9-month contract role with a fantastic research institution
• Hybrid working 3 days a week in a London office
• £158-£177 per day + daily holiday pay

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Communications and Community Engagement Officer

Contract: Part-time | 21 hours per week.

Salary: £20,540 per annum (Actual)

Kingston Carers' Network (KCN) is an independent charity providing information, advice, advocacy and support to unpaid carers of all ages who are caring for someone with an illness, disability or substance misuse problem.

We are looking for a dynamic and creative individual with a passion for communications and social change. We are currently supporting over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to build and cultivate relationships with local organisations, as they will be managing our various social media channels. Recent experience of working in a communications role within the charity or public sector is essential.

Benefits include: 

• 4% matched pension contribution,
• flexible hours,
• hybrid working,
• and enrolment in the Carers Trust training programme.

This post is subject to a basic DBS check.

Closing date: 5:00 pm on Monday 3rd November 2025.

Interviews: Wednesday 12th and 19th November.

Kingston Carers’ Network, registered charity number 1151456

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

*Community Action Sutton is the host organisation for Healthwatch Sutton. This role is with Healthwatch Sutton*

We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in the health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

You will also need to be friendly and approachable to build relationships with our Board, volunteers and members of the public. We would like a person with an enthusiasm for improving people’s lives.

Unfortunately, we cannot accept CVs for this position.

To apply, please click 'Redirect to recruiter'and complete the application form. Please return by midnight Sunday 2nd November 2025. 

Interviews are expected to be held on Tuesday 11th and Wednesday 12th November.

Please note: The government has announced the closure of Healthwatch which will require parliamentary legislation. Current estimates for closure are a minimum of 12 months, potentially longer.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £31,800 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 28 October 2025 at 10.00am 

Interview date:  Wednesday 5 November on Teams. Please note that there may be a second stage in person on Friday 7 November. 

This is a funded fixed-term role for 2 years. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a passionate and creative Brand and Marketing Officer to help us build on this momentum. 

As Brand and Marketing Officer, you’ll play a key role in delivering impactful marketing and communications campaigns that raise awareness of type 1 diabetes and strengthen our connection with the T1D community. You’ll work across a range of channels and projects, supporting the national brand, marketing, content and digital team to bring our mission to life. 

This is a fantastic opportunity for someone who is enthusiastic about brand storytelling, audience engagement, and making a real difference. 

Experience required 

You’ll have previous experience of: 

• Supporting the planning and delivery of integrated marketing campaigns to grow awareness and engagement. 

• Helping to ensure brand consistency across all communications and materials. 

• Creating content for digital and print channels, including social media, email, reports and website. 

• Developing and delivering paid for social media campaigns. 

• Supporting celebrity engagement. 

• Monitoring campaign performance and contributing to reporting and insights. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Job description

We are looking for an experienced Chief Financial Officer (CFO) to join our team of 28 staff, ideally before the end of 2025.

This is a hybrid role of 3 to 4 days a week with a minimum of 2 days a week based at the office in Talgarth, LD3 0BW.

We offer flexibility around working hours, with the expectation of trustee meeting attendance 3 times a year, and weekly management and team meetings on-site over 2 days. We offer 24 days holiday (pro rata), plus 8 statutory public holidays (not pro rata). We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.

The starting salary is £60,000 (pro rata) plus a 6% employer pension contribution on a salary sacrifice scheme.

The CFO works alongside the Chief Executive and Chief Operating Officer to manage the finances and governance of The Wye and Usk Foundation (WUF), a conservation charity with an annual income between £1.5m and £2m.

Given the retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.

The role is very varied and wide-ranging, including presenting financial information and management accounts to the trustees and senior management on a monthly basis, maintaining annual budgeting, appraising internal project budgets and contracts, preparing annual statutory accounts in line with the Charity SORP and liaising with external auditors, and managing the VAT requirements for the organisation on a partial VAT basis.

The postholder will lead a team of three in the finance department and join a very knowledgeable and welcoming team of 28 highly engaged and passionate staff at WUF.

Main duties and responsibilities:

Working alongside the CEO, the CFO will provide commercial, financial and governance management and leadership for WUF. The CFO will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of WUF. The CFO will also be an experienced manager of people.

Key Accountabilities:

1. Act as a business partner to support and constructively challenge the CEO in the general management of WUF, reporting to the trustees.
2. Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to the trustees) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees can make well-informed decisions.
3. Manage relationships with auditors, funders, banks, investment platforms (with assistance from the trustees), and other external organisations.
4. Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for WUF.
5. Provide input to project and programme delivery from time to time, to ensure that performance is maximised for WUF.
6. Attend trustee meetings and Finance and General Purposes Committee meetings to guide the Board of Trustees and the Senior Management Team on financial, commercial and governance issues.
7. Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of WUF on good governance practice.

Staff Management:

1. Lead, manage and develop the finance team and ensure the team understands their respective and collective contribution to achieving the Charity's objectives.
2. Support the team in their professional development.
3. Ensure the team delivers a high-quality service focused on internal and external customers and funders.

Knowledge, skills, experience, and personal qualities:

Essential

• Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations
• A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
• Strong analytical and problem-solving skills combined with creativity and openness to innovate.
• Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
• Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
• Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
• Experience reporting to boards of trustees, with the confidence to contribute to board-level discussions as a trusted adviser.
• Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
• The courage to make and communicate tough decisions and be open about risks and setbacks.
• Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
• Impeccable standards of integrity and personal ethics, acting as a role model for the organisation’s values.
• Knowledge of Sage financial software packages.
• Experience of running and overseeing payroll.
• Experience of Partial Exemption VAT for Charities.
• Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.

Desirable

• Experience of working in the charitable sector.
• Experience of grant funded claims.
• Understanding of Company Law and it’s practical application for organisations.
• Understanding of the environmental sector or a passion for making a positive impact.
• Familiarity in using Sharepoint.
• A basic understanding of UK payroll taxes and corporate governance.

Qualifications/ Education

• Qualified Accountant, preferably ICAEW, CIMA or ACCA.

Additional information

Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures.

Please note we can only accept applications made through this site, and not sent by email or other methods.

We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.

To apply please send your CV and a covering letter.

Closing date: Friday 31st October 2025

We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission