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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted 1 day ago
Top job
Bridges for Communities, Easton, Bristol City (Hybrid)
£37,135 - £43,886 per year
Providing strategic and collaborative leadership to build more cohesive communities in Bristol and beyond.
Posted 1 day ago
Closing in 3 days
Forest of Avon, Saint Paul's (Hybrid)
£31,427 - £35,516 gross pa FTE, £25 141 -£28,412.8 pro rata with annual appraisal and review
Posted 3 days ago
Closing in 2 days
Institute of Physics, Greater London (Hybrid)
£32,250 - £35,000 per year
Posted 5 days ago
Closing in 2 days
Jesuit Refugee Service UK, E1W, London (On-site)
£29,000 - £33,000 per year
Seeking passionate individuals with excellent interpersonal skills and an understanding of the challenges faced by refugees in the UK.
Posted 1 week ago
British Mycological Society, Remote
£29,000 per annum FTE (£17,400 actual for 3 days per week)
Are you a skilled Events Officer or Coordinator looking for a flexible, home-based role with an organisation that has a nature-based focus?
Posted 2 days ago Apply Now
Closing today at 13:03
Railway Children, Crewe, Cheshire East (On-site)
£26,000 per year
Seeking a Supporter Services and Marketing officer to deliver excellent supporter experience and help grow income
Posted 1 week ago
Closing in 5 days
Making The Leap, London (Hybrid)
£40,000 per year
Seeking an experienced comms individual to manage MTL's strands and social media channels.
Posted 1 week ago Apply Now
AAFDA, Remote
£32,500 per annum FTE (£26,000 pro rata)
Seeking a proactive and skilled Training and Events Officer to support our growing training and development programmes
Posted 2 days ago Apply Now
Closing in 2 days
Alcohol Change UK, London (Hybrid)
£40,982 - £44,753 per year (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Please apply if you're passionate about using compelling communications to reach the right people and drive change.
Posted 1 week ago
Closing in 4 days
NCVO, Remote
£37,613 per annum, rising to £39,590 after 12 months in London (or £33,298 per annum rising to £35,275 after 12 months outside of London)
This is an exciting opportunity to have a real impact on our creative output, and promote the great work that NCVO does.
Posted 3 days ago
Page 3 of 14
Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor