Digital communications officer jobs near Hackney, Greater London

The Faculty of Pharmaceutical Medicine (FPM) is excited to be recruiting for a new Digital Communications Coordinator position, to support the growth of our influential social media and digital communications platforms. We are looking for an experienced digital communications professional, who will take a proactive and enthusiastic approach and drive our digital activities to even greater heights. The position also offers the opportunity for professional support and development and comprehensive in-house and external training will be provided, so the right person will develop key skills and knowledge, alongside a strong understanding of the membership and health charity sector.

FPM is a small charity and membership body based in North London. Our members are pharmaceutical physicians – doctors who are experts in all aspects of medicines development, including many who have spearheaded the global fight against the COVID-19 pandemic. FPM and our members share a key goal – to advance the science and practice of pharmaceutical medicine in order to improve the health of patients around the world. Our small, vibrant and professional staff team work to support our members through education, training, networking, advocacy and public engagement activities.

Salary - £19,459 - £21,081 (FTE £24,000 - £26,000)

Hours - 30 per week

Benefits

• Pension Scheme
• Hybrid working
• Life Assurance
• Day off on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Wellbeing initiatives throughout the year
• Ongoing training relevant to your role
• Employee Assistance Programme - support with wellbeing & personal struggles
• Sick pay - up to 1 month after 1 year service (up to 4 months after 4 years service)
• 25 days per annum pro rata increasing by one day a year after 5 years’ service to a maximum of 28 days (in addition to Bank and Public holidays)

Responsible for:

Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role will also support the development of digital content to support service delivery at the charity leading on public and internal comms.

We welcome applicants who are at the start of their career as well as experienced. If you are good with social media and video, and willing to learn on the job then this role could be for you. There are many training courses available to develop your career and learning.

The Digital Communications Officer will:

• Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team
• Improve supporter acquisition and retention through digital channels, building engagement and loyalty
• Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income
• Deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan
• Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries
• Manage a calendar programme of social media and website activity
• Act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh
• Increase content reach and impressions to our website; improve our SEO
• Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year
• Contribute ideas, materials and copy to paid FB and Google ad campaigns to maximise their effectiveness at driving event entries or donations
• Improve engagement with our followers and those we are following
• Act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels
• Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh
• Understand, evaluate and circulate social media and website analytics
• Test and learn from new methods for donor recruitment and increasing donations Monitor and evaluate results and make improvements to future activity
• Develop digital projects to support delivery of hyh’s services to support young people facing homelessness.

If you are hardworking, conscientious and take pride in doing a job well, then we would like to hear from you.

Please click 'apply' and submit a cover letter along with your CV.

If you are shortlisted, an initial interview will be arranged followed by a second (final) interview stage if you are successful.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre- employment checks.

Our workplace

We care passionately about diversity, equity and inclusion and want to ensure anyone who works for us can belong, thrive and grow in our culture. We would like our organisation to be representative of those we serve and our communities. We also want to make sure that our team represents the communities that we serve, and we’d love to hear from candidates who are Black, Asian or from other Ethnic groups. We are also committed to pay equality.

Asking for adjustments

Herts Young Homeless is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please click the 'apply' button, where you will see an email address to contact.

Prospectus is delighted to be working with The Nuffield Foundation to recruit a Digital Communications Officer to join the Nuffield Council of Bioethics team.

The Nuffield Foundation are an independent Foundation with a mission to advance educational opportunity and social well-being. Their work includes that of the Nuffield Council of Bioethics, who are an independent body that informs policy and public debate about the ethical questions raised by biological and medical research.

The main responsibilities of this role include planning and implementing digital communications activity to promote the Nuffield Council on Bioethics' work and achievements to a wide range of stakeholders through a variety of channels e.g. website, social media, publications, media and events. You will also manage relationships with website agency partners, write and issue monthly newsletters, report on communications activities, and assist with proactive and reactive media activities. You will support the launch of events and act as a brand champion for the organisation.

To be successful as a Digital Communications Officer you will have demonstrable experience of creating high quality and engaging communications materials for a variety of audiences, of running digital and social media channels, and of translating complex information into accessible outputs. You will have experience of using content management systems, have excellent verbal and written communication skills and fantastic project management skills.

Please note this role is offered on a hybrid basis with a minimum expectation to work from their London office 3 days a week.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV, covers letters are not required. Should your experience be suitable, we will send you the full job description and arrange for a call to discuss the role further.

If you want a career that's rewarding, meaningful and impacts on the lives of people around the world, this is the role for you...

Harris Hill are delighted to be working with an international organisation in their search for a Digital Communications Officer.

This is an exciting opportunity to play a key role in the development of the charity's international digital communications. Their communications have been overrun during the past 18 months as they have become the go-to charity for key workers in their sectors welfare.

As Digital Communications Officer you will raise awareness of the charity's work and brand by:

- Supporting the delivery of content for the website, social media channels and other digital platforms

- Working across the organisation to maximise impact of fundraising activity through targeted campaigns that engage audiences and stakeholder groups

- Acting as brand guardian for all digital communications, aligning brand, tone of voice and messaging

- Coordinating monthly e-newsletters for a variety of audiences that capture attention

You will be joining at a critical point in the Mission's life, as the charity further develop it's digital strategy and enter into a new five-year global strategy providing support for operations across the world.

The ideal candidate will have:

- Solid experience of digital marketing

- Experience in a commercial or fundraising organisation

- Strong written style

- Excellent verbal communication with ability to build and maintain strong relationships

- Experience maintaining websites, blogs and social media accounts

Location - London (Hybrid working 1 day minimum in the office)

Contract - Permanent

Salary - £23,000 - £26,000

To find out more please email a copy of your CV to [email protected] or call 02078207305. This role will firmly close on Monday 8 th August. Only successful candidates will be contacted.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Ambitious about Autism is looking for an Digital Community Officer  to join the team! Ambitious about Autism stand with autistic children, young people and their families to champion rights, campaign for change and create opportunities.

As part of our "Time for Ambition" strategic plan, we've developed two new online communities, specifically tailored to autistic children and young people, and their families. We're looking for a Digital Community Officer to join our team and help support the growth and development of these online peer-support networks.

This is an exciting opportunity to work on the re-launch of Talk about Autism, our online community for parents and carers of autistic young people. This new platform, hosted on Hivebrite, will enable us to expand engagement and establish the community as a go-to place for quality information within a safe online space for parents to connect.

Within this role, you will also help support the development of our Ambitious Youth Network, a separate online community for autistic young people aged 16 – 25.

Our goal is to work in partnership to help autistic children, young people, and their families feel connected with their peers and communities, reducing loneliness and isolation.

We are looking for some that has:

• experience of working in the administration or moderation of online communities, ideally gained within a charity or not-for-profit environment.
• Excellent written and verbal communication skills, with experience in writing digital content for publication.
• Excellent interpersonal skills including demonstrable ability to build relationships with colleagues, and our audience.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact Stephen Vickers 

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Job title: Communications Officer 

The Clean Air Fund is looking to recruit a Communications Officer to join their Strategic Partnerships & Communications team. This is an exciting opportunity to join a growing organisation working to tackle global air pollution, one of the biggest, most urgent health and climate challenges. From leading our social media activities to coordinating events, you’ll help reach, engage and grow our audiences by delivering compelling content.   

As a Communications Officer, you will: 

• Lead on managing and developing social media channels to engage and grow our online audience.
• Create a range of compelling content for digital channels, including website, social media and e-communications.
• Plan, manage and deliver events from end-to-end to deepen engagement with our stakeholders, including identifying opportunities and managing attendees.
• Support with PR and media relations tasks, including monitoring coverage and drafting statements.
• Help coordinate campaign plans, communications schedules, reporting and team processes.

To be successful in this role you will have … 

• Proven experience in media, communications, journalism and/or related fields
• Experience running events and managing projects
• Experience managing and developing social media channels
• Excellent written and verbal communications skills, including sound editorial and creative judgement
• Attention to detail and problem-solving skills
• Strong interest in news and external affairs, environmental and/or social change

For more information on this role, as well as the full person specification please see the job description. 

• Closing date – 14/08/22
• Salary range – £20,600-£41,200
• Type of employment - Permanent, Full time

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

This is a new role to strengthen and develop the way we communicate with our current volunteers and help us reach and engage new volunteers from all parts of the UK. We have over 14,000 volunteers who are essential to the delivery of our service, including puppy raisers, fundraisers and speakers. This role will enable us to deliver a consistent, high standard of communications in a timely and co-ordinated way. It will make use of existing and new digital channels and traditional contact methods to better connect our volunteers to Guide Dogs and to each other.

Day-to-day this might involve celebrating volunteer stories through our newsletters, blog and social media, sharing news and training resources or producing content to thank our volunteers for all they do. 

As well as developing comms and new delivery channels for existing volunteers, this role will also develop pathways to reach diverse communities who may not have previously considered becoming a Guide Dogs volunteer. By having more diverse volunteers, we will be able to reach and support more people with sight loss.

Helping to shape and deliver the internal and volunteer communications strategy, this individual will have the experience and insights to fully support the wider communications team in particular the internal comms managers with project delivery and stakeholder engagement.

This role will work closely with other teams beyond the comms team to develop plans and tactics to bring and retain new volunteers. Key internal stakeholders include the services marketing team, the digital and brand teams and the operations directorate – with a central focus on the volunteering teams.

We are looking for someone who can bring their experience of delivering fast paced comms support directly to volunteers or colleagues within an in-house team and can demonstrate they are confident developing and delivering ideas independently.

We are working in strange and unpredictable times so you will need an open-mind and the intellectual capability to actively contribute from day one in a fast paced environment.

You will be equally confident delivering integrated plans and campaigns that reach our supporters, the public and corporate stakeholders with a strong narrative that cuts through and drives share of voice.

You will liaise closely with multiple areas of the organisation to understand and deliver their communication requirements in a timely, organised and impactful way.

This is not a role which involves media relations.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. The post-holder will ideally be based in London, applications will be considered from other locations. There will be a requirement to work at least two days a week from a work site, at least one day a week must be from the London office.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. 

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

If you have any accessibility issues or require any support with your application, please contact our Recruitment Team.

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

The British Youth Council is seeking to find a Communications and Media Coordinator to join our advocacy team to help support our ambitious plans to amplify the voices of young people on issues that matter to them. We’re looking for someone who is able to help us deliver across a series of disciplines including digital, social and media relations. The post holder, will play a critical role in the planning and delivery of our communications with a key focus on co-creation and empowering others. They will also be a key custodian in editorial decisions for external content, and work at the forefront of developing the charities media presence.

The British Youth Council is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safe recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working across our services.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

​​​​​​​About the role

As Internal Communications Officer, you’ll be joining a small but growing internal communciations team and will play a key role in raising awareness and building engagement across a number of internal campaigns with a particular focus on culture, strategy, values and future ways of working.

You’ll work with stakeholders across our Organisational Development directorate to design audience- and insight-led communciations and engagement plans which help to raise awareness, increase engagement and build momentum around cultural change.

Alongside stakeholder and project support, you’ll also contribute to the wider work of the Internal Communications team, supporting staff engagement as a whole and working to meet the team’s priorities for the year(s) ahead.

You will report to the Head of Internal Communications and will be supported by peers across the Organisational Development directorate who will be able to share their expertise and knowledge, as well as help you to build your own network across the organisation.

About you

As a key stakeholder in a range of different projects you’ll have sound knowledge of Crisis’ broader strategic aims and priorities and will support alignment of activities across the organisation. You’ll be committed to strengthening the voice of staff from across Crisis and will be driven to support our mission to end homelessness.

You’ll be people-focused with great interpersonal skills and the ability to build and maintain strong working relationships at all levels of the organisation. A real team player, you’ll be able to influence a broad range of individuals and groups while remaining open and showing respect to the views and opinions of others.

You’ll be curious, creative and open to challenging the status quo – pushing us as a team and as an organisation to consider new ways to approach and deliver against our objectives.

You’ll have experience of working or volunteering within a communications or engagement role and are looking to develop your skills further.

About the team

Over the past 18 months, the Internal Communications team has grown from one to three and we’re really excited to be welcoming another two roles into the team. Crisis is a fast-paced environment and as a team we’re working on a number of specific projects, programmes and specialisms as well as providing ad hoc advice, guidance and support to colleagues across the organisation.

Our current areas of focus include equality, diversity and inclusion, wellbeing, future ways of working, values refresh and service changes within our Client Services directorate.

Our team is split between London and Edinburgh and while much of our work is done within the digital workspace, we aim to come together in-person every 8 weeks to help develop our relationships, share successes, problem-solve and plan for the future.

Our team is continuing to take shape and we love to try new ideas, both in terms of how we communicate and engage with others but also in how we work together. So, as well as stepping into a new role to support culture change at Crisis, you’ll also have the opportunity to help inform the structure of our team to make sure we’re the very best we can be.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis

As a Crisis colleague, you’ll have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Wednesday 17th August 2022

Interviews are expected to be held week beginning 29 August 2022

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Are you a creative individual with an eye for a story? Are you keen to empower others by sharing their experiences? Then why not marry your determination and passion with a move that will help the UK’s leading brain injury charity raise awareness, and ultimately, improve life after brain injury.

• Title: Communications Executive (Press)
• Location: Nottingham or home-based/flexible working
• Salary: £24,000 per annum
• Duration: Permanent, Full Time
• Hours: 35 hours per week
• Annual Leave: 25 days per annum excluding bank holidays
• Closing date: Tuesday 16th August 2022
• Interviews: w/c 22nd August 2022

Headway is a UK-wide charity that supports people affected by brain injury and we’re seeking a creative and effective communicator to join our growing communications team.

Reporting to the Press and Campaigns Manager, you will be responsible for handling media enquiries, generating stories and creating and monitoring press coverage on a local and national level.

This is your chance to directly influence the lives of those affected by brain injury through big ideas and driving campaigns alongside the communications team.

You will have the privilege of working directly with inspiring people, giving a voice to those living with brain injury so that they can work with us to raise awareness and provide encouragement and support to others.

We’re looking for a motivated individual, with excellent writing and people skills that can deliver important stories and articles to deadlines.

This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.

Find out more and apply on our website. 

The Talent Set are working with a fantastic client in the Health Sector to find them an Interim Digital Communications Professional.

In this role you will support the communications team in maintaining and developing effective internal and external digital communications channels and resources. The post holder will have day-to-day responsibility for maintaining the website(s) and intranet and supporting the design and develop of digital products such as internal newsletters, publications and corporate campaigns.

Key Responsibilities include:

• Ensure the effectiveness and integrity of all content across the  public facing website and internal intranet.
• Provide advice and guidance to internal teams on the most effective way to publish their digital content.
• Support a wide range of communication team projects by attending meetings, working with colleagues and delivering key actions.
• Use insight, research and analytics to determine and promote meaningful online interactions with users.
• Manage projects and relationships with external agencies and suppliers – ensuring efficiency and value for money and that quality standards and deadlines are met.
• Support the Communications Team in the organisation and delivery of communications and marketing events
• Produce designed content such as leaflets, advertisements, website and intranet banners, posters and presentations.

The ideal candidate will have experience in the following:

• Previous experience in a similar digital role
• Web and Intranet CMS skills
• Content writing skills
• Strong understanding of web analytics
• Basic project management skills
• Video creation and editing and creative suite skills such as InDesign skills, Photoshop skills and Illustrator skills

This role is a 3-month contract initially with the potential to go permanent. This is a hybrid working role with 4 days/week in their London office. Offering a day rate of £166 - £195 PAYE.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Job Description

Title: Digital Communications Co-ordinator

Reporting Line:  Projects & Communications Development Lead with dotted line to Events Manager

Based: Remotely – But able to travel if required to charity meetings and events

Requisite: Must hold a full clean driving license

Job Purpose: Responsible for digital communications for all Charity events, campaigns, projects & communications

Main duties and key responsibilities, but not limited to:

• Daily management of Charity social media channels, including content creation, sourcing, monitoring, and reporting
• General content creation and updates for Charity channels other than social media, such as website, newsletters, and virtual office. This includes written and visual content alike.
• Support the implementation of all comms and activities throughout the charity teams.
• Assist in the development of the charity communication plan and strategy.
• Researching the interests of different segments of our audience, identifying the most effective activity and our gaps and challenges, and making recommendations.
• Proactively researching content of virtual events to create copy.
• Using appropriate metrics to measure the success of digital campaigns, e.g., social media analytics, and reporting back to the team about how they have performed
• Work closely in collaboration with both the Events and Communications Teams to ensure all events, projects and campaigns are promoted efficiently to the target audience and that content is up to date.
• Prepare marketing communications promoting any event in conjunction with Events Manager, for all projects, campaigns, awareness weeks

• Support all charity teams to make the best use of online communication tools & design
• Posting news and snippets for patient services and any other charity team where required across social media, Health Unlocked and associated groups
• Maintain good working interdepartmental relationships, including sharing information and providing support
• Keep up to date with developments in e-communications, social and audio-visual media and website development and share knowledge across the charity

Skills and qualifications required:

Skills & Qualifications

Requirements

Preferences

Qualifications and experience

High standard of qualifications in English and mathematics to at least GCSE or equivalent level

At least three years’ experience in ‘Marketing & Comms’ or related area of work

Work skills

Excellent written and oral communication skills

Ability to think creatively

High standards of proofing and reviewing publications

Ability to deal confidently with a range of people at all levels, including in person, by phone and email

Confident to negotiate, discuss and query in a positive and professional manner

Excellent administration and IT skills

Able to manage edits and amends to a CMS website

Experienced and competent in using Microsoft Office, including Outlook and Excel

Ability to multitask and work to and meet deadlines

Ability to work both independently and as part of a team

Budget awareness and good organisational skills in monitoring and keeping records related to budgets

Effective sharing and keeping Line Manager regularly updated (and if needed, senior management)

Personal

Friendly and able to talk confidently to a range of stakeholders

Ability to work under pressure and remain calm

Confident to use skills and informed judgement to take the initiative

Enthusiastic and motivated

Trustworthy and mindful of confidentiality

Smart, professional and confident to present to an audience on the work of the charity

Approachable and confident to ask when unsure

Other

Be available to travel and work away (for short periods of time)

To hold a full, clean UK driving license

Hours: 37.5h per week, Full time, Mon-Fri

Contract: Permanent

Location: London

Interview Date: 29th August

If you are interested in applying for this post, please review the Job Description and complete an application form.

About Brook
Brook believes in a society where young people are free to be themselves.

The reality is that societal stigma limits young people’s ability to take control of their sexual health, enjoy healthy relationships and explore their identities.

We are committed to changing attitudes, challenging prejudices and championing equality so that all young people can lead happy, healthy lives.

Purpose of the role

The post holder will play a vital part in implementing Brook’s Digital and Communications strategies, working with Brook’s teams, young people and the professionals who work with them, to create fantastic content and help to shape excellent digital tools which will help raise Brook’s profile and ensure that young people’s voices are heard throughout our work.

The post holder will play a key role within our, dynamic Digital and Communications Team and will work across a variety of platforms and channels.

Person Specification

Experience

• Experience of updating and maintaining websites using a content management system (CMS), ideally WordPress
• Experience of writing and editing web content for a variety of audiences including complex and/or sensitive topics
• Experience of managing enquiries and troubleshooting issues
• Experience of analysing and interpreting website data
• Experience working on projects with external agencies and to tight deadlines
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of hybrid/remote working

Skills and Abilities

• Outstanding written and verbal skills with the ability to quickly create a positive impression
• The ability to build and maintain effective relationships, both with third parties and colleagues
• Skills in researching, writing and reviewing content for different audiences
• Excellent IT skills with a good working knowledge of Microsoft Office (including Excel, Word, Outlook and Powerpoint) and the ability to troubleshoot common problems
• High degree of integrity, tact and diplomacy
• Attention to detail and accuracy
• Creative and not afraid to suggest new ideas
• Assimilates information quickly and thinks logically
• Flexible and adaptable
• The ability to prioritise, make decisions and work autonomously to tight deadlines and under pressure

• Basic graphic design and image editing skills

Knowledge

• Knowledge of digital accessibility
• Knowledge of Google Analytics and digital marketing
• Knowledge of data protection and GDPR
• Knowledge of the charity/not for profit sector
• Knowledge of issues affecting young people

Education and training

• Educated to degree level or demonstrable equivalent capability
• Committed to undergoing any further training required to fulfil the role

BENEFITS OF WORKING FOR BROOK 

• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• “It’s the time to talk’ – psychological assessment and treatment service 
• Access to Thrive mental health app 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Brook are an equal opportunities employer, and we welcome applications from all sections of the community. 

Please note - this role requires the successful applicant to undertake DBS check. 

Candidates must be able to provide paperwork demonstrating their right to work in the UK.

For more information on what it means to work for Brook, please read the ‘Working for Brook’ document on our Current Vacancies page.

Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role. 

Thank you for your interest in working for Brook. 

Fixed Term – 12 Months – Full Time – 35 Hours

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

We’re looking for innovative ways to support and connect our network of local Mind charities who are independent organisations, delivering mental health services across England and Wales.

This role will create, support, and roll out online spaces for collaboration, peer-to-peer support and knowledge sharing across our network of local Minds. The role will focus on collaboration and communication, supporting colleagues to use digital tools to build communities of practice across a geographically dispersed network. The role will also be responsible for supporting the implementation of a new Intranet platform for our network of local Minds to access news, information, policies and resources.

Sat within Mind’s Network Engagement team, you will work closely with the Digital Transformation and IT teams to co-ordinate the development and embedding of new shared communication tools, likely to be, Microsoft Teams and Sharepoint to improve our effectiveness as a federation.

Mind is currently at the beginning of a large-scale digital transformation project, to improve digital skills and systems across the network of local Minds. This work will span back-end digital functions, through to service delivery and fundraising. The overall aim of this work to the leverage digital to unlock our shared potential across a geographically dispersed network, to build networks of people with specialist knowledge and to improve our effectiveness as a federation.

Closing date: 19/08/2022

Interviews: 26/08/2022

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.