Digital community manager jobs

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.

The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working 
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.

With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.

You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.

Organised and IT-literate, you maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Safe House Advocate to play a pivotal role in our Modern Slavery Service in London.

Sounds great, what will I be doing?

As a Safe House Advocate, you will provide high-quality emotional and practical frontline support to residents who have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. You will manage a caseload of female survivors within the National Referral Mechanism, advocating on their behalf to ensure access to ECAT rights and supporting them to navigate complex systems. Your role includes conducting regular safeguarding risk assessments, maintaining detailed case records, and responding promptly to incidents or urgent issues to protect residents' safety and wellbeing. You will carry out daily, weekly, and monthly health and safety checks to ensure the accommodation remains secure, while also covering other safe houses as needed and supporting new staff members. Your responsibilities extend to liaising confidently with public and private services, writing official correspondence to agencies such as the Home Office, and keeping up to date with relevant legislation, policies, and child welfare considerations. Additionally, you will participate in team meetings, supervisions, clinical support sessions, and mandatory training, all while working to help survivors maintain positive and safe relationships with their children.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal Safe House Advocate will hold qualifications in Safeguarding Adults, Safeguarding Children, and Modern Slavery awareness, supported by practical experience in safeguarding vulnerable adults, incident management, and working within supported accommodation or housing management. They will be confident working independently through lone working and possess strong organisational skills to manage schedules and deadlines while prioritising urgent matters effectively. A thorough understanding of safeguarding issues, GDPR principles, and relevant legislation such as the Modern Slavery Act and the National Referral Mechanism is essential. The role requires the ability to complete administrative tasks accurately and efficiently, alongside proficiency in using multiple digital platforms including Word, Excel, Teams, Outlook, and case management systems. Knowledge of fire safety protocols is also important to ensure the security of the safe house environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Cleveland Independent Stalking Advocate (ISA)

Location: Cleveland - 40% Midlesborough Police Station /  60% Homeworking, with bi-monthly travel to London
Hours:  Full Time - 35 hours
Contract: Fixed term to 31st March 2027
Salary: £30,737.70
Start date:  As soon as possible
Reports to: Deputy Head of Operations
 

Job description

Cleveland Independant Stalking Advocates deliver high-quality advocacy, advice, and emotional support to victims of stalking across Cleveland. The position will support victims to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services. The role will also involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.

The postholder will support the Cleveland satellite project, which operates independently and remotely from the Suzy Lamplugh Trust’s main office. The postholder will be responsible for casework assigned to Cleveland and promoting stalking services available to Cleveland

Application Instructions

Please detail in your covering letter how you meet the requirements in the essential person specification criteria of the job description.

Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer.
This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving.

As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign.
You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies.

Key responsibilities will include:
• Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels.
• Managing campaigns from briefing and launch through to ongoing review, testing and optimisation.
• Developing and delivering annual test plans to improve campaign performance.
• Managing campaign budgets, timelines and quality standards.
• Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets.
• Supporting increased consideration of leaving a gift in a Will and broader consideration of giving.
• Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity.
• Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout.
• Producing regular performance updates and quarterly impact reports for senior leadership.
• Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues.
• Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions.

You will have:
• Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV.
• Strong project management skills and experience managing campaigns end-to-end.
• A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation.
• Experience working with external agencies, such as creative, media and/or telemarketing suppliers.
• Strong organisational and administrative skills, with confidence managing campaign activity and data.
• Experience using data and insight to monitor performance, identify opportunities and improve results.
• Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams.
• Experience developing compelling, audience-led creative or campaign communications.
• Experience developing and implementing campaign test plans and working against clear hypotheses.
• Confidence producing campaign reports and presenting recommendations to senior stakeholders.
• An understanding of the importance of tone, trust and supporter experience within legacy fundraising.
• A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns.
Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change.

Salary & Benefits
• Salary: £41,500 per annum
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: London, hybrid working, one day a week in the office

Recruitment process: Cv to [email protected]

If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Senior Partnerships Officer

Do you have experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment? Are you confident in asking for and securing gifts or financial commitments?

If you do and have outstanding interpersonal and communication skills, then apply today and join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes.

Position: Senior Partnerships Officer

Location: Remote, resident in mainland Britain

Hours: Part-time; 3 days per week

Contract: Permanent

Salary: £29,403 per annum, pro rata

Closing Date: 9.00 am on Monday 24th August. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

Interview Date: Online interviews will be held on Monday 14th September. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake prior to or during the interview.

About the Role

The Senior Partnerships Officer (SPO) will work closely with the Chief Executive (CEO) and Fundraising Lead (FL) to ensure the charity has sufficient funding to achieve its mission. This primarily involves developing new donor relationships and partnerships to grow fundraising income streams. The fundraising strategy focuses on high-value grants, gifts and partnerships. We recognise that the lines between major donors, corporate partners and family foundations are often blurred. Therefore, the charity have chosen not to silo work in this way and instead have created a new role focused on developing new relationships across all these income streams. The focus of the role is on ‘winning new business’ and will suit an entrepreneurial candidate with experience in business development, and/or building new corporate or philanthropic partnerships. 

Key areas of responsibility include:

• New business development - acquiring prospective donors and partners
• Solicit gifts
• Relationship management & stewardship
• Be part of the Beaver Trust fundraising team

About You

You will be entrepreneurial and a self-starter, driven to build a network of meaningful relationships with prospective donors and supporters. Able to work independently and make decisions with little supervision.

You will have:

• Excellent prospect research skills, and an understanding of the motivations of donors and how to use this insight to create persuasive propositions and deliver compelling pitches.
• Experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment.
• Outstanding interpersonal and communication skills and be able to interact confidently and persuasively in a range of settings with existing and prospective major donors and partners.
• Experience of representing an organisation’s interests and advocating for them.
• Ability to work collaboratively with colleagues to move donors, supporters and partner organisations along a donor journey, from initial contact and relationship building to soliciting a donation and ongoing stewardship.
• Knowledge of all relevant fundraising, data protection and other regulations.
• Resilience and be a problem solver, able to withstand negative reactions and find solutions.
• The ability to think strategically and translate ambitions into actionable plans and delivery.
• Highly competent IT skills, preferably Google Workplace, and high standards for visual content.

All shortlisted candidates will be contacted by Tuesday 1st September 2026. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client’s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis.

Benefits include:

• 25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays.
• Flexible approach to hours of work.
• Travel, accommodation and subsistence expenses will be met by the trust in
• Pension contribution of 3% of your total pay each month
• One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone)
• Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics

You may have experience in roles including Major Donor, Major Gifts, Corporate Partnerships, Major Donor Fundraiser, Major Gifts Fundraiser, Corporate Partnerships Fundraiser, Corporate Partnerships Lead, Senior Corporate Partnerships Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Full-time, permanent contract
£28,644 per annum

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline: 10am on Monday 14 September 2026

This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development. You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life.  This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.

Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.

We are currently recruiting for an Operations Lead

Location:  Huddersfield Town Centre Office. Partnership work across Kirklees required. Hybrid and flexible working pattern available.

Salary: NJC Scale SCP 29-32 (£39,862 - £42,839 pro rata). Starting salary SCP 29, increasing to SCP 30 after a successful probationary period.

Hours: 37 hours per week (negotiable part-time hours available).

Benefits: Generous annual leave allowance including Birthday leave with one week extra annual leave after 5 years’ service.  Well-being support (Employee Assistance Programme). Professional development and travel expenses paid. Free parking at town centre office location.

Family friendly policies.

This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development.

You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life.  This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.

Essential requirements include:

• Good interpersonal, motivational and communication skills
• A passion for working in the voluntary sector and making a difference to families
• Excellent leadership and project management skills
• Experience of developing effective working partnerships with stakeholders

Please contact us for an application pack

The closing date for applications is 12 noon on Monday 14th September 2026

Interviews for this post will be held on Thursday 24th September 2026

Please do not send CVs.

 Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.

Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals.  We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within a busy Court environment in Cannock, Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is part time working 30 hours per week covering primarily Cannock Magistrates Court and Stafford Crown Court when required

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Location: London-based (Hybrid - Remote, Office and Field based)
• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on Thursday 10th September, with the second round interviews taking place Wednesday 16th September.

Ideal start date: 4-6 weeks

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

• Location: Home-based anywhere in the UK with travel for meetings. Option to work from our Bristol or London offices. 
• Closing date: 7 September 2026, 12pm
• Interview date: Wednesday 16th and Thursday 17th Sept, and a second round interview (if necessary) on Monday 21st Sept 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We're looking for an Impact, Evaluation & Learning Lead with experience in impact measurement, evaluation and organisational learning to join our Research, Learning & Systems Change Team within the Innovation, Policy & Systems Change Directorate. 

This is an exciting opportunity to shape how Young Lives vs Cancer understands, measures and improves the difference we make for children and young people with cancer and their families. You'll lead the development of evaluation and learning approaches across the charity, helping us understand what's working, what needs to change and where we can create even greater impact. 

Working collaboratively with colleagues across services, policy, engagement, fundraising, digital and data teams, you'll bring together evidence, data and lived experience to generate meaningful insights that improve services, inform strategic decisions and strengthen our influence beyond the organisation. You'll be equally comfortable thinking strategically and delivering hands-on evaluation activity, turning complex evidence into practical recommendations that drive change. 

We're looking for someone who is curious, analytical and passionate about improving outcomes for children and young people with cancer. You'll enjoy working with complexity, asking challenging questions and helping build a culture where evidence and learning are used to make informed decisions and drive continuous improvement.

This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

No two days are the same at Young Lives vs Cancer. So, summarising your day-to-day isn't easy. Here are some of the main things you'll be doing, but you'll find more details in our Role Details document.

• Leading the development and delivery of Young Lives vs Cancer's impact measurement and evaluation framework. 
• Designing and delivering robust evaluations using a range of approaches to understand outcomes, impact and learning. 
• Bringing together data, research, lived experience and operational insight to identify trends, opportunities and areas for improvement. 
• Translating complex evidence into clear, accessible insights, reports and recommendations for colleagues, leaders, funders and partners. 
• Developing approaches that strengthen organisational learning and support evidence-informed decision-making across the charity. 
• Working with colleagues and partners to improve data quality, measurement systems, reporting and access to organisational insight. 
• Building relationships with external partners, researchers and funders to strengthen evaluation capability and identify new opportunities for collaboration and learning.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience leading or delivering impact measurement, evaluation and learning activity within the charity, public or related sectors. 
• Experience designing and implementing robust evaluations using a range of methodologies, including mixed methods and theory-based approaches. 
• Strong ability to analyse and synthesise qualitative and quantitative evidence, data and lived experience insights to support decision-making. 
• Experience developing or applying outcomes frameworks, theories of change or impact measurement frameworks.
• Ability to communicate complex evidence clearly and influence a wide range of stakeholders through reports, presentations and discussions. 
• Strong stakeholder management and relationship-building skills, with experience working collaboratively across teams and with external partners. 
• A strategic, curious and improvement-focused mindset, with a passion for using evidence to improve outcomes for children and young people.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Rosanna Thomasoo.

#ShowTheSalary #NonGraduatesWelcome

The Services and Programmes Coordinator is a new fixed-term role, October 2026 to April 2027, created to support Theatres Trust through a period of organisational transition.

The Coordinator will play a central role in coordinating our grants, planning and advice services, ensuring enquiries, statutory consultations and other outward-facing work are managed efficiently and progress through our systems in a timely and accurate manner.

This is a practical, organised role for someone who enjoys bringing order to busy workflows, using systems effectively, and making sure colleagues and our users receive responsive, high-quality administrative support.

The cost of living, loneliness and the breakdown of community has driven more than 6.3m into deep poverty in the UK. But, at Christians Against Poverty UK (“CAP”), we won’t sit back and let poverty destroy lives. Our vision is to see Transformed Lives, Thriving Churches, and an End to UK Poverty.

We are different to other debt charities. We work by catalysing a church-based movement against poverty.  Our local CAP workers and volunteers come alongside people in financial crisis or vulnerability with practical help and the good news of Jesus. Last year nearly 7000 households with debt were supported by our services, 64% were less anxious about their finances afterwards and almost 2,000 people we worked with became debt free in 2025.

Underpinning these outcomes are our products that include Debt Help, Job Clubs, Life Skills and Money Coaching. It is the development of these offerings that form the core focus of the role – and through better integration and innovation we see huge potential.

The role reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. With a seven figure budget and a lean but capable team of three, it will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. It is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.

If you bring a track record of developing and executing outstanding service-based products we would love to hear from you. For more details including how to apply please see the application pack below. Closing date 31 August 2026.