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Digital fundraising and supporter experience manager jobs in Birmingham

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Top job
Not A Phase, Remote
£38,000 - £42,000 per year
We are thrilled to be expanding our tight-knit team to welcome in a Fundraising Manager.
Posted 5 days ago Apply Now
Top job
Florence Nightingale Hospice Charity, Remote
Salary: £14,000 pro rata (£28,000 FTE)
Posted today
Top job
Papyrus Prevention of Young Suicide, Birmingham (Hybrid)
31,537 per annum (SCP 18) progressing by increments to £34,434 per annum (SCP 23)
Challenge Events Fundraiser - Warrington Will accept applications from across the UK to work remotely and travel to Warrington when required
Posted 6 days ago
Closing in 6 days
Charity Fundraising Ltd, Remote
£35,000 - £40,000 per year
Charity Consultant - Trusts, Statutory, Fundraising Strategy and Impact Evaluation for a wide range of fantastic causes across the UK
Posted 1 week ago Apply Now
Closing in 6 days
Overcoming Multiple Sclerosis, Remote
£21,000 - £35,000 per year
Seeking a dynamic, creative and results-driven Fundraising Manager to join our team
Posted 4 days ago Apply Now
Closing in 4 days
Help for Heroes, Remote
Up to £51,176 (depending on experience)
Senior High Value Fundraising Manager
Posted 1 week ago
Closing in 5 days
Edward's Trust, Birmingham (On-site)
£30,800 per year (£38,500 FTE)
Posted 3 weeks ago
Closing in 6 days
Iswe Foundation, Remote
£35,000 - £45,000 per year
Use your digital skills to shift narratives, amplify global participation, and help grow a worldwide movement.
Posted 1 week ago Apply Now
Page 1 of 3
Remote
£31720 - £38500 per annum
Permanent
Job description
The Role
We are looking for a Supporter Retention Fundraiser to manage direct response fundraising campaigns that inspire supporter loyalty and maximise lifetime value.

What you'll do
 
  • Be hands-on planning & implementing fundraising campaigns using direct mail, email and telephone, building relationships with our supporters.
  • Pay close attention to results, managing campaigns actively and identifying directions for future improvement.
  • Work as part of our Supporter Retention team and the wider fundraising and marketing communications functions to ensure consistency & quality across customer experience.
  • Grow an understanding of why people support the National Deaf Children's Society and use that to identify testing and learning opportunities.
  • Make use of your colleagues and opportunities in the sector to enhance your skills and impact.
 
What you'll need
  • Experience of managing direct mail, telephone and/or email campaigns from brief to delivery
  • Commitment to customer loyalty and supporter experience
  • Knowledge of key legal and compliance issues related to the role e.g. GDPR
  • Able to understand and dig into campaign results in order to find directions for improvement and innovation
  • Strong digital skills and a sound understanding of agile values & principles.
  • A criminal record check / DBS disclosure (if offered the position).



    What you'll get
    • Home-based working with flexible hours.
    • 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
    • Pension (5.5% employer contribution).
    • Healthcare Cashplan.
    • Annual performance-based salary increase.
    • Employee Assistance & Wellbeing Programmes.
     
    What we do
     
    The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

    Disability Confidence
     
    We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
     
    The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
    Posted by
    National Deaf Children's Society View profile Organisation type Registered Charity Company size 101 - 500
    Posted on: 12 January 2026
    Closing date: 11 February 2026 at 23:59
    Job ref: 0056
    Tags: Fundraising