Digital marketing jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Hours: 35 per week

Contract: 12-month fixed-term contract

Salary: £56,124 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset who can manage and shape our ambitious Development programme, and lead the team to create a high-performing plan to grow our community of supporters and continue building a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving & Supporter Experience, you’ll manage a high-performing team and oversee a varied programme of supporter communications and journeys. We are more ambitious than ever, and this role will have income responsibility of over £15m, so you will be working across complex and large-scale budgets and communication plans. Working across departments, you’ll embed a collaborative and insight-led approach to donor retention and supporter experience. 

You will lead the strategic planning and delivery of supporter development activity, from multi-channel appeals to tailored stewardship, and helping to grow income from regular giving and repeat giving audiences, as well as collaborating with Acquisition and Mid-Value and Legacy teams to grow a sustainable income pipeline. The warm Christmas appeal will be a key campaign moment in your year, and you’ll help ensure new supporters feel thanked, inspired, and motivated to stay with us for the long term. 

You’ll also help build the business case for future supporter Development investment and flex to support the wider Individual Giving and Supporter Experience team as priorities shift.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable
• Extensive experience in the strategic planning and delivery of large-scale, direct marketing programmes, ideally with a focus on retention and supporter development
• Knowledge of relationship marketing techniques and supporter engagement strategies, with an understanding of how to build long-term supporter value
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development
• Strong analytical and data-interpretation skills
• A track record of delivery growth, strong ROI and optimising and improving development/loyalty/retention campaigns and programmes
• Strong understanding of CRM systems (e.g. Microsoft Dynamics or similar)
• Experience of managing external marketing and creative agencies, printers, and mailing house
• Experience managing significant budgets across income and expenditure

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 10th May 2026 at 23:59

Interview date and location:  W/C 18th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094

Senior Brand & Content Manager

Role Overview
The Talent Set are delighted to partner with Tommy’s on a fantastic Senior Brand & Content Manager role. This position offers a unique opportunity to shape and elevate the organisation’s brand presence through innovative content strategies and compelling storytelling that make a meaningful difference.

This role will be a central point of integration across brand, content, social and campaigns – managing the content team to deliver high-quality, integrated marketing that grows reach and favourability, deepens engagement and ultimately helps more families bring their babies home.

Key Responsibilities

• Act as brand guardian, ensuring consistent and effective application of Tommy’s brand across all activity
• Deliver integrated, multi-channel brand and marketing campaigns that drive awareness, engagement and impact
• Act as the link between strategy and delivery, ensuring brand, content, social and campaign activity is aligned and effective across all channels
• Lead and develop content, social and creative design teams to deliver high-performing, audience-first, channel-specific work
• Monitor and analyse content performance, adjusting strategies to maximise impact and reach.
• Stay informed on industry trends and best practices to drive continuous improvement in brand communication
• Foster an inclusive environment where diverse voices and perspectives are valued and integrated into content plans

Person Specification

• Proven experience leading integrated, multi-channel brand marketing campaigns from planning to delivery
• Strong background in brand and/or content led marketing
• Experience managing and developing high-performing teams
• Proficiency in planning and delivering content across digital channels, particularly social and web
• Expertise using insight, data and performance metrics to inform decision and optimise activity
• Exceptional communication and collaboration skills, demonstrating a team-focused approach.

What’s on Offer

• Salary: £48,000-£52,000
• Permanent
• Hybrid, 2 days/week in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
 

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025: 

• Charity Times Award- PR Team of the Year  
• Third Sector Award- Best Large Charity Film 
• Third Sector Award- Communications Campaign of The Year 
• Third Sector Awards- Large Corporate Partnership of the Year 

Job Description  

It’s been a successful few years for the Events team with good results across the board, increasing income by over £1 million a year since 2023. And we’ve just been shortlisted for Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time as we’ve recently expanded the team again, bringing in new resource to give our different activity areas space to grow and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their work within our ambitious and supportive team.

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship skills and a love of creating great supporter experiences are essential. A big part of the role will be project managing fundraising activities which will require a proactive approach and an eagerness to learn, as well as some experience of leading a project yourself in the past.

Examples of projects include the London Marathon, Tough Mudder and our open challenges, but you will work on a variety of activities with the team – sharing learnings and supporting each other to hit our shared goals. You will receive the training and support you need to succeed. 

Key Responsibilities  

Event management and delivery  

• Lead the delivery of the fundraising activities you are working on – monitoring objectives, budgets and the bigger picture to ensure that opportunities are seized and risks are minimised. 
• Create and follow action plans for your projects, taking responsibility for processes and the delivery of tasks on time. 
• Maintain strong working relationships with suppliers and third-party organisations.
• Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer. 
• Analyse project results based on KPIs & feedback, proactively suggesting changes & improvements. 

Stewardship 

• Lead on the delivery of supporter journeys for your projects, providing a high level of stewardship which motivates our fundraisers to raise more and remain loyal supporters of PCR. 
• Lead on relationship management as required for the fundraising activities you are working on. 
• Carry out stewardship tasks using tools like Mailchimp, GivePanel, JustGiving & Funraisin, for which training will be provided.
• Use feedback & data to spot opportunities for the constant improvement of fundraisers’ experience with PCR. 

Marketing and recruitment  

• Work with the team to create effective marketing plans and lead on their implementation to meet acquisition targets. 
• Create recruitment assets which are tailored by a good understanding of our audiences. 
• With the support of the team, track and analyse marketing performance to proactively suggest improvements. 

Administration and database  

• Oversee stock management via our fulfilment house and ensure we have high quality fundraising merchandise. 
• Carry out participant data processing, income processing and budget management tasks as required – including coding, database administration, supplier payments, and income & expenditure tracking. 
• Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Strategy and development 

• Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach. 
• Contribute to team strategy and budgeting, working with the team to create exciting plans.
• Lead on relevant projects to improve how we do things – from stewardship & content, to processes & compliance. 
• Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager! 

Teamwork 

• Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
• Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.
• Be flexible in busy times, working together to meet team goals, and sometimes getting involved with other projects and tasks across the Public Fundraising team. 
• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be a keen learner and a great team player, with: 

• Great project delivery skills and an eagerness to develop into a more autonomous project manager. 
• A proactive attitude and willingness to get stuck in. 
• An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context. 
• A strong interest in events & community/ peer-to-peer fundraising activities. 
• A results-driven attitude and strong sense of personality accountability. 
• Excellent communication and relationship building skills, including written and on the phone/ in-person. 
• Excellent organisation skills and an ability to identify the best use of time to complete your work. 
• Very good attention to detail, IT skills and the ability to use a CRM database. 
• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice. 

How to apply 

Please send your CV & supporting statement (maximum 600 words) outlining why you want role & why you think you’d be a good fit, with examples of previous experience, by 9am BST on Friday 15th May. Successful applicants will be invited to an online interview taking place w/c 25th May, and a second round may take place at our offices in London on Wednesday 3rd June. 

For more information about the role, please contact us for an informal chat. Contact details are available in the full job description. 

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Purpose of the Role

To manage and deliver the Veterans’ Foundation’s external communications, ensuring clear, consistent and high-quality messaging across all public-facing activity. The role will support fundraising through effective marketing, media, social and events, helping to strengthen visibility, engagement and brand coherence.

The Veterans’ Foundation is entering its second decade with a clear ambition to strengthen its visibility, reputation and reach across the UK. As the organisation grows, there is an increasing need for clear, consistent and well-managed communications that reflect the impact of its work and support its external profile.

This role sits within that transition, supporting the development of a more consistent and coordinated approach to communications. The Communications & Engagement Lead will help ensure that messaging, content and external visibility are clear, coherent and delivered to a high standard.

Principal Duties

The main duties of the Communications & Engagement Lead are:

· To plan and deliver external communications activity across media, social media, digital channels and events

· To support the development and consistent application of the organisation’s brand, ensuring clarity of messaging, tone and visual identity

· To support fundraising campaigns through effective communication, content, events and amplification

· To identify and support media, PR and event opportunities that increase visibility and strengthen the organisation’s external profile

· To oversee the creation of content across channels, ensuring quality, consistency and alignment with brand guidelines

· To work with external agencies and suppliers, including briefing and coordinating delivery of communications activity

· To coordinate communications and events activity across VF teams to ensure alignment and avoid duplication or inconsistency

· To support the planning and delivery of organisational events, ensuring communications, messaging and audience engagement are effectively managed

· To monitor the performance of communications activity and use insight to inform improvements

· To ensure communications activity is delivered in line with organisational policies, regulatory requirements and reputational considerations

· To contribute to the development of a more structured and proactive communications approach across the organisation

Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience in communications, marketing, media or PR roles with responsibility for delivering external communications activity

· Experience supporting the development and consistent application of brand across communications and channels

· Experience working across media, PR, social media and/or digital content

· Experience working with external agencies or partners to deliver communications activity

· Experience supporting or delivering communications for events, including promotion and audience engagement

· Strong understanding of how different channels perform and how to use them effectively

· Experience of planning and coordinating communications activity across teams or stakeholders

· Strong written communication skills and ability to develop clear, engaging and appropriate messaging

· Good judgement and awareness of reputational considerations in external communications

· Ability to manage multiple priorities and deliver work in a fast-moving organisation

· A collaborative approach and ability to work effectively across teams

To Apply

Please send your CV and a short supporting statement outlining a specific communications activity you have led, including the outcomes achieved and how engagement was improved.

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location:  Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 11:59pm on Sunday, 17th May 2026

Interviews: Weeks commencing 25th May or 1st June 

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials 

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on bookings, attendance, cancellations and income 

• Monitor participant satisfaction and take action where improvements are needed 

Marketing and engagement 

• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership 

• Respond to participant queries and ensure excellent customer experience 

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data 

• Ensure compliance with GDPR and internal policies 

Person Specification 

Essential 

• Experience managing training or professional development programmes 

• Strong organisational skills and confidence managing a busy schedule 

• Clear communication skills and ability to work with senior practitioners 

• Strong digital skills including ticket management, online event and CRM platforms 

•Strong numerical skills and experience using Excel 

•Ability and confidence to host or facilitate online trainings and events 

• Ability to work independently in a small charity team 

• Ability to handle competing deadlines and resolve issues efficiently 

Desirable 

• Knowledge of immigration, asylum or nationality law 

• Experience in a charity, membership body or legal-sector environment 

• Experience commissioning or managing external tutors or contributors 

•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams 

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Individual Giving Executive role. This position offers an exciting opportunity to lead and manage impactful fundraising campaigns, supporting a charitable organisation dedicated to making a difference for children. The role involves strategic campaign planning, budget management, and building strong relationships internally and externally, with a focus on delivering measurable results.

Key Responsibilities:

• Assist in developing and implementing supporter acquisition and stewardship strategies, utilising a mix of channels including direct mail, digital, telemarketing, and face-to-face.
• Manage the end-to-end delivery of campaigns, overseeing creative development, liaising with external suppliers, and ensuring compliance with relevant regulations and organisational standards.
• Monitor and manage campaign budgets, ensuring expenditure aligns with forecasts and analysing results to inform future strategies.
• Analyse campaign performance, evaluate effectiveness, and generate insightful reports to optimise current and future activities.
• Collaborate with internal teams to ensure campaigns are aligned with organisational objectives and brand messaging.
• Maintain and develop relationships with external partners, including creative agencies, printers, media suppliers, and professional fundraising agencies.
• Support the mentoring and development of junior team members, fostering a collaborative and results-driven environment.
• Undertake research on organisational activities related to fundraising campaigns.

Person Specification:

• Proven experience managing multi-channel fundraising or direct marketing campaigns, including digital, direct mail, and telemarketing.
• Strong budgeting skills with experience monitoring and forecasting campaign income and expenditure.
• Excellent project management skills with the ability to work independently, prioritise workload, and meet tight deadlines.
• Effective communicator, capable of providing clear feedback and building relationships with internal colleagues and external suppliers.
• Analytical mindset with skills in evaluating campaign performance and deriving actionable insights.
• Resilient and adaptable, able to handle multiple projects simultaneously in a fast-paced environment.
• Knowledge of fundraising regulations, GDPR compliance, and data segmentation principles.

What’s on Offer:

• Salary: £32,000-£34,000
• Location: Remote
• Contract: FTC until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Working on our Health Charity Partnership (HCP) with counterparts at the British Heart Foundation, and Cancer Research UK, this award winning, UK-wide partnership aims to improve the health of the nation using the retailer’s reach and influence.

You will be responsible for leading and delivering income generation, project managing strategic activities, and delivering against shared and charity specific goals. You will also contribute to the development and success of the Account Management Team, and support cross team-projects and take on additional tasks as required.

This role will also see you line manage a Partnership Officer (Account Management) who supports on the delivery of the Tesco Partnership.

Role description:

This role works very closely with colleagues across multiple internal teams including our Clinical Team (working with a Health Lead), our Marketing team (including Social Media Manager, Senior Marketing Manager, and Brand and Creative colleagues) and our Policy Team. This role will need to be well networked across teams including Nations and Regions teams and Strategy and Planning.

Externally, this role will work closely with peers at the British Heart Foundation, and Cancer Research UK. The role will also work with colleagues at Tesco, which will also include their PR and communications agencies.

You will also play an active role in driving and supporting best practice across the team and charity and will also contribute to cross-team projects and other tasks as required.

The ideal candidate:

The ideal candidate will have account management experience with a track record of delivering six and seven-figure strategic partnerships either within a charity or corporate setting. Good time management and organisational skills are required to manage a busy and diverse workload. You’ll need strong interpersonal skills and the ability to influence and negotiate effectively with a range of stakeholders at all levels of seniority. Using your excellent communication skills, you will be able to convey ideas succinctly and persuasively to create impactful proposals and other communications.

You’ll have good understanding of commercial principles, understand what drives businesses, and how to lead and deliver multi-stream income generation that are mutually beneficial through partnership.  You’ll have a passion for identifying new financial and non-financial opportunities and be proactive in your approach to seeking these out. Having a collaborative approach to work is vital in this role, so you’ll build excellent relationships with internal colleagues and external stakeholders, operating with trust, respect, and transparency.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.

We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.

This role requires regular travel to our London office, typically once per month or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Copywriter

Permanent. Full Time. Hybrid working (2 days per week in the office)

Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Communications and Content Lead, the Copywriter will inspire audiences to give, act and pray with Christian Aid, so everyone can live a full life, free from poverty and injustice.

The post-holder will generate compelling creative copy and make impactful decisions around writing, editing, proofing and reviewing copy to the highest quality standard and supporting freelancers and agencies to do the same. Their output uses their creativity, expertise and passion for copy to create and oversee exemplary content for both print and digital media.

Some of the main responsibilities of the Copywriter include:

• Provide copy leadership within the Communications Division and ensures high quality copy aligns with Christian Aid’s tone of voice and brand.
• Review written content to ensure it supports fundraising and advocacy goals to the highest standard.
• Undertake a range of ad-hoc and planned copy-based and creative services or projects delivered to internal clients including creative consultations, pre-brief scoping sessions, and sanctioning exemptions to specific brand messaging.
• Manage freelance copywriters on the roster, ensuring they are trained and advised on how to apply the brand tone of voice and messaging through various types of content, in addition agencies are given feedback and direction to maximise our impact.
• Collaborate with teams across Christian Aid, enabling colleagues to write and edit content through advice, training and inductions.

About you

Who we are looking for:

Essential:

• Highly developed copywriting, editing, proofing and creative concepting skills. An authoritative and inspiring writer, able to create stand-out copy and adapt writing style to meet audience needs.
• Significant experience in a relevant field e.g. Creative Writing, Marketing, Communications, or Content Creation.
• Significant experience of developing, managing, and applying brand guidelines.
• Significant experience of championing a brand and brand values to colleagues, freelancers and agencies.
• Highly developed time, creative and project management skills.
• Developed ability to work autonomously in a creative, fast-paced environment, across a wide range of print and digital projects including, direct mailings, awareness campaigns, magazines and social media assets.
• Highly developed interpersonal and influencing skills. Confident in pitching to and influencing internal clients.
• Significant experience of collaborative creative work, particularly with colleagues and freelancers.
• Highly developed ability to interrogate briefs and suggest creative solutions, adapting written style to need.
• Highly developed eye for detail with ability to spot errors, unethical nuances and potential legal issues.
• Understanding of the latest trends in copywriting, including knowledge of writing for the web.

Desirable:

• Understanding of the charity/not-for-profit sector.
• Understanding of communications and ethics within international development.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

MAIN PURPOSE OF JOB:

· To support the comms/fundraising administration as part of the org strategy (70%)

· To support the senior staff team with administration across its operations (30%)

MAIN OUTCOMES OF THE JOB:

Effective and efficient communications with stakeholders and the public (40%)

· Scheduling audience-specific, engaging and shareable content in different formats

· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following

· Copywriting for website, event marketing, social media

· Update and manage charity website as needed

· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters

Improve fundraising efficiencies across the charity (30%)

· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials

· Updating Mailchimp & JustGiving database post events

Improving organisation efficiency (20%)

· Acting as the main interface with IT support

· Oversee organisation calendars, including recordkeeping for absence, sickness and leave

· Schedule mandatory training for the team, such as First Aid

· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals

Support of CEO (10%)

· Coordinate Team meetings in the calendar

· Any other support the management might need

Working conditions (e.g., hours of work, any travelling required etc):

· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.

· 25 days annual leave per year pro-rata, plus bank holidays.

· Pension in line with government auto-enrolment legislation.

This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.

Location(s)   

This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Job Title:  Policy and External Affairs Manager (Scotland) 

Employment Type:  Part-time 

Reporting to:  Head of Policy, Programmes and Media 

Pay scale: £40,000 - £42,500 Full time equivalent  (Actual salary £32,000-34,000)

Interview: In person interviews will take place on Friday 29th May at our London office

Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. 

CHARITY OVERVIEW 

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face. 

JOB PURPOSE  

To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work. 

KEY TASKS AND RESPONSIBILITIES  

1.Strategy 

1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making. 

1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members. 

1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making. 

2.Policy development 

2.1 Collaborate with AdviceUK members, partners, sector stakeholders and 

beneficiaries to develop clear, concise and authoritative policy positions on key issues. 

2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations. 

2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.

2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives. 

2.5 Represent AdviceUK at policy and/or sector meetings and events.

3. Public affairs 

3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities. 

3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders. 

3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages. 

3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice. 

3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns. 

4. Research and data 

4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland. 

4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions. 

5. General duties 

5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.

5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work

5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers 

5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.

5.6 Adhere at all times to Advice UK’s policies and procedures

5.7 Carry out any reasonable duties compatible with the post assigned by your line manager 

Church Engagement Support Officer

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: Warrington

Salary: £30,697 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.

The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.

Some of the main responsibilities of the Church Engagement Support Officer include:

• Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
• Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
• Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. 
• Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
• Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals. 
• Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. 
• Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. 

About you

Who we are looking for:

Essential:

• Demonstrable experience of customer care and the importance of building relationships.
• Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. 
• Experience of using supporter/customer database.
• Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. 
• Developed communication skills to influence verbally; inspiring and encouraging engagement.
• Ability to maintain focus in a busy environment and retaining attention to detail.
• Ability to work collaboratively with a variety of teams and colleagues. 
• Ability to analyse and interpret information to achieve required outcomes. 

Desirable:

• Experience of working with volunteers to maximise fundraising and engagement.
• Knowledge of digital fundraising and marketing.
• Knowledge of Christian church structures across England, Scotland and Wales.
• Welsh speaking.
• Familiarity with financial processing. 
• Knowledge of global development issues and Christian Aid’s work.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.

We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.

The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!

To find out more, download the candidate pack.

Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.