Director of programmes jobs

Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.

Our Community Services delivery team includes our Community Support/ Resources services. 

Our Head of Community Services will be:

• leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
• providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
• responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
• responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.

We’re looking for:

• experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
• experience and excellent working knowledge of volunteering and volunteer management and leadership  
• substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
• substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME. 

What if your expertise in legal, risk, or assurance could shape how we navigate complex challenges at scale? You could be embedding excellence and credibility that protects and empowers our mission to end the devastation of dementia.

About the opportunity

As Head of Legal, Risk and Assurance, you'll lead three critical disciplines that form the backbone of trust, safety, and risk-informed decision-making at Alzheimer's Society. This is a people-focused leadership role within our Finance & Assurance directorate, overseeing professional teams delivering legal, risk management, and assurance services. You'll bring these areas together as one team, joining the dots to create real impact through compassionate, strategic leadership.

We're in the midst of an ambitious transformation programme, and you'll play a central role in ensuring this change is embedded effectively. Working in close partnership with management and trustees, you'll be a senior, credible, and visible voice. Influencing decisions, elevating standards, and building a culture where risk awareness and legal clarity empower rather than constrain our work.

This role brings together three disciplines, each led by experienced subject matter experts who will report into you. We're not expecting you to be an expert in all three areas. However, you should have significant professional experience in at least one, with strong knowledge and curiosity about the others. Above all, this is a people-focused position. Your ability to lead, develop, and inspire your teams, and those around you, will be just as important as your technical expertise.

If you're a strategic leader who thrives on building relationships, driving continuous improvement, and creating lasting impact in a cause-driven environment, we'd love to hear from you.

About you:

You're an accomplished leader with proven experience in legal, risk, or assurance. You'll bring both technical credibility and a track record of effective stakeholder management and people leadership. You're passionate about developing others, building high-performing teams, and creating an environment where professionals can thrive. You understand that when risk, legal, and audit is done best, it's done in collaboration. Keeping the end goal in mind, and enabling the best possible decisions that protect what matters most.

You'll have:

- Professional qualification in at least one discipline (qualified lawyer, risk professional, and/or chartered internal auditor) with demonstrable knowledge across legal, risk, and assurance areas.
- Significant line management experience, with a track record of leading, coaching, and developing teams through periods of change and growth.
- Proven ability to work in partnership with senior stakeholders, including trustees and executive leadership, providing clear, valuable, and risk-based guidance.
- Experience overseeing professional services that are visible, valued, and proactively consulted across an organisation.
- Strong communication and influencing skills, able to challenge constructively while building strong relationships, and translate complex technical matters into clear guidance for diverse audiences.
- A collaborative mindset and evidenced ability to drive continuous improvement, bringing best practice from across sectors to elevate standards and maturity.

What you'll focus on:

- Leading the legal, risk, and assurance teams, creating a culture of high performance, continuous learning, and professional excellence.
- Working in close partnership with executive management and trustees. Providing strategic advice and reporting on legal matters, risk landscape, and assurance findings to inform critical decisions.
- Driving forward our transformation programme, ensuring governance frameworks support rather than hinder change, and that legal, risk, and assurance considerations are embedded from the outset.
- Elevating the profile and maturity of all three disciplines. Making them visible partners across directorates and ensuring they're proactively consulted on key initiatives rather than brought in as an afterthought.
- Overseeing the facilitation of robust risk management systems, leading comprehensive assurance programmes, and ensuring legal services are professional, credible, and responsive to organisational needs.
- Managing departmental budgets, resource allocation, and capacity planning to ensure your teams can deliver first-class services that enable the Society's strategic objectives.
- Building and maintaining impactful external networks, using horizon scanning and sector best practice to keep the Society ahead of emerging risks and regulatory changes.
- Deputising for the Associate Director Risk and Assurance as required, representing Finance & Assurance at senior forums.

Can you see yourself as a trusted partner who helps Alzheimer's Society navigate complexity with confidence? Are you ready to lead teams where legal, risk, and assurance considerations are increasingly incorporated into decision-making? Can you join the dots between these disciplines to ensure the joint outcomes protect and enhance our ability to transform lives affected by dementia?
 
To be successful in this position, you may have existing experience in the following roles; Head of Internal Audit, Head of Risk Management, Head of Internal Audit and Risk, Head of Legal and Risk or other similar roles. We also welcome applicants with transferable skills.

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing Monday 10th November 2025 and will be a 3 stage interview process which will include a presentation task at 2nd Stage.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.

We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme. 

The Role

As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:

• Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
• Opening and closing the Cathedral on a rota basis.
• Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
• To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
• Maintain vestments, altar furnishings and vessels and prepare them for all Services.
• Operating sound and lighting systems as needed.
• Support and assist Chaplains, Guides and other volunteers as required.
• Safeguarding donations and collections.

What We’re Looking For

We’re looking for someone who brings:

• GCSE-level education and previous experience as a Virger.
• A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
• Strong communications interpersonal skills.
• IT competence and administrative skills.
• Flexibility, reliability, and the ability to work independently and under pressure.
• Physical fitness to handle lifting and moving tasks.
• A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
• A communicant member of the Church of England.
• Willingness to undertake training, including First Aid at Work.

Desirable:​

• Experience of the coordination and delivery of events.

Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.

Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)

In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.

Key Responsibilities:

• Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
• Implement acquisition and retention strategies to grow membership and maximise engagement.
• Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
• Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
• Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
• Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.

About You:

We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:

• Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent verbal and written communication, with strong analytical and project management abilities.
• A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
• Sound understanding of GDPR and data management practices.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing date: 3rd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

About Us

Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.

Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.

The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.

The Role

To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.

You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.

Key Responsibilities include (but not limited to – see Job Description for further information)

• Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
• Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
• Provide administrative and logistical support for Doctors and Nursing Student placements
• Develop and maintain efficient systems and processes for executive administration

The ideal candidate will have:

• Minimum 3 years’ experience in a similar role ideally in a charity
• Strong written and verbal communication
• Professional and confident interpersonal manner
• Ability to draft high-quality correspondence and reports
• Experience in formal minute-taking and senior board level

What we Offer

In addition to working for a meaningful cause, we provide:

✔️ Company pension (NHS pension retained if transferring from NHS)

✔️Continuous service recognised service if transferring from NHS

✔️ Health & wellbeing programme

✔️ Employee Assistance Programme

✔️ DSE equipment & uniforms provided

✔️ Generous holiday allowance

✔️ Career development opportunities

✔️ Blue Light Card membership

Join Our Team

Apply today and be part of a dedicated team providing vital hospice care to the community

Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds

For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.

Interviews will take place week commencing 10 November 2025.

Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.

Apply now and make a difference!

Editor in Chief
Contract: Permanent, Full-time
Salary: c£110,000
Reports to: Chief Executive Officer
Location: Flexible, with a preference for the UK, Germany, or Denmark.

Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, the organisation has been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.

The organisation is now seeking an outstanding Editor in Chief to provide scientific, editorial, and publishing leadership across its global evidence production and publishing activities. This is a pivotal appointment that will shape the future scientific direction and ensure that the organisation’s evidence remains rigorous, relevant, and trusted worldwide.

Reporting directly to the Chief Executive Officer, the Editor in Chief will lead the implementation of the organisation’s 2025–2030 Scientific Strategy, guiding its evidence synthesis and publishing portfolio, and ensuring the highest standards of methodological integrity and policy relevance.

The Editor in Chief will be responsible for setting the scientific and editorial vision, strengthening the organisation’s position as the global benchmark for trustworthy evidence. The postholder will work in close partnership with the CEO and Governing Board to uphold editorial independence and scientific credibility, while advancing innovation through living evidence, AI integration, and equity-centred approaches.

The Editor in Chief will also serve as one of the organisation’s key scientific ambassadors, engaging with funders, policymakers, and international partners such as the World Health Organization, the Wellcome Trust, and other leaders in the global evidence ecosystem.

To be successful in this role, the organisation is looking for:

• An internationally recognised expert in evidence synthesis or related fields, with a deep understanding of methodological standards and research integrity.

• A proven leader with experience managing complex scientific or editorial programmes, ideally with international reach.

• A strong track record of innovation in evidence production, including digital, AI-enabled, or living evidence approaches.

• Outstanding communication and stakeholder engagement skills, with the ability to influence at senior levels across scientific, policy, and health communities.

• A personal commitment to the organisation’s values of rigour, transparency, and collaboration, and to advancing equity, diversity, and inclusion in global health research.

• The motivation and courage to lead change within a dynamic and evolving external landscape, taking thoughtful, evidence-informed risks to drive progress.

• The ability to inspire, engage, and unite both the internal team and the wider community around a shared purpose, demonstrating emotional intelligence, adaptability, and composure when navigating complexity and challenge.

Above all, the successful candidate will bring vision, integrity, and passion for the transformative role of high-quality evidence in improving health outcomes worldwide. This is a unique opportunity to lead the scientific strategy of a world-leading organisation at a time of significant innovation and opportunity.

If you share this commitment to evidence-based practice, global collaboration, and equity in health, we would be delighted to hear from you.

Please see the appointment brief for a more detailed outline of the role, along with additional information about the organisation and its community.

How to Apply:
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.

The organisation is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please let us know in your covering letter. If you require any reasonable adjustments to support your application, we encourage you to tell us.

We are looking for an experienced senior manager to lead our strategic communications, external engagement and network development. The post holder will champion The Politics Project’s mission, strengthen its profile, and foster partnerships that help empower young people.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

The Head of Communications and Networks will amplify The Politics Project’s voice, build strategic partnerships and strengthen collaboration across the youth, education and democracy sectors. You will lead on communications, stakeholder engagement and the continued development of the Democracy Classroom Network.

You will oversee a team responsible for communications, partnerships and events, providing leadership and guidance to ensure clear messaging, impactful storytelling and strong, coordinated engagement across the sector. The post holder will combine strategic thinking with strong operational delivery, managing both the external profile of the organisation and the networks that underpin its reach and influence.

Key responsibilities include:

Communications

• Develop and lead The Politics Project’s communications strategy to raise visibility and strengthen reputation.
• Ensure clear, consistent messaging across all channels, including website, social media, newsletters and press.
• Lead media relations, drafting press releases, handling journalist enquiries and identifying media opportunities.
• Monitor and evaluate communications activity to measure reach, engagement and influence.

Partnerships and networks

• Work with the Partnerships Manager and Director to cultivate and manage relationships with key stakeholders across civil society, government, education and youth sectors.
• Oversee the day-to-day running of the Democracy Classroom Network, including partner communications, newsletters and database management.
• Create opportunities for collaboration and knowledge-sharing between organisations, policymakers and institutions.
• Oversee the Democracy Classroom Platform and ensure it continues to grow as a trusted resource hub for teachers and practitioners.
• Act as The Politics Project’s representative and ambassador at external meetings, conferences and events.

Leadership and management

• Lead and mentor the communications and networks team, including line management of the Partnerships Manager, Communications Lead and Programme Coordinator.
• Manage relationships with freelance designers, illustrators and developers.
• Oversee evaluation and monitoring of communications and network activities, producing reports as required.
• Manage budgets and allocate resources effectively for communications, campaigns and events.
• Contribute to the organisation’s strategic planning and cross-programme collaboration.
• Carry out other duties as required in support of the organisation.

This is a fast-paced senior management role in a small but growing organisation. The post includes a six-month probation period and is fixed-term until March 2027, with the potential of extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.

BENEFITS

• 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
• 4% employer pension contribution.
• Professional development and training opportunities.
• Friendly, inclusive and supportive working environment.

ABOUT YOU

You are an experienced communications and partnerships leader who is passionate about democratic engagement and young people’s participation. You will bring creativity, strategic insight and strong relationship-building skills to strengthen The Politics Project’s profile and expand the Democracy Classroom Network.

You will have a track record of managing people and projects, developing communications strategies, and building collaborations across complex stakeholder landscapes. You will be confident in navigating the intersections of education, youth engagement and democracy, and able to balance strategic oversight with hands-on delivery.

Above all, you are a strong leader, communicator and collaborator who can inspire others, think strategically, and deliver tangible results in a fast-paced, mission-driven environment.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that will be provided.

SKILLS AND EXPERIENCE

Essential

• Proven experience in leading communications, external engagement or partnership functions at a senior level.
• Experience managing and motivating teams, including staff and freelancers.
• Demonstrable success in developing and delivering communications strategies that raise profile and influence change.
• Strong understanding of press, media and digital channels, including social media campaigns and storytelling.
• Excellent writing, editing and presentation skills, with the ability to translate complex ideas into accessible content.
• Proven ability to build and maintain networks with diverse stakeholders, including NGOs, policymakers and funders.
• Excellent organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
• Strong analytical skills and understanding of data and metrics to evaluate communications impact.
• Confident public speaker and facilitator, able to act as a credible spokesperson and ambassador.
• Proficiency in digital communications tools (social media platforms, email marketing, CMS, analytics tools).

Desirable

• Experience managing networks or coalitions across multiple sectors.
• Experience overseeing digital platforms and online communities.
• Understanding of UK education, youth and democratic engagement policy landscapes.

TO APPLY

Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.

Closing date: 11:30 pm, Sunday 9th November 2025

Interviews: Week commencing Monday 17th November 2025

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Influencing Assistant will work across our influencing functions – public affairs, campaigns and media communications – to achieve positive change for older people facing financial hardship. 

You should have excellent organisational skills with the ability to stay on top of a varied and busy workload. You’ll also be able to build relationships effectively, including with volunteers and people with lived experience. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: 2nd November 2025, 11:59pm

Interview Dates: Wednesday 12th and Thursday 13st November 2025 via Microsoft Teams

Financial Planning and Analysis Manager
£52,744 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.

Reporting to the Associate Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.

You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.

Key responsibilities include:

• Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
• Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
• Developing financial models to support key strategic and operational decisions
• Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
• Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
• Ensuring the integrity of financial information through robust processes, controls, and analytical review
• Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
• Supporting finance system development and the use of tools such as Power BI for enhanced reporting

Essential skills and experience include:

• Qualified accountant (ACA, ACCA, CIMA, or equivalent)
• Minimum of 5–7 years’ experience in financial management roles
• Strong analytical skills and ability to provide clear, actionable insights
• Proven experience of leading budgeting, forecasting and financial reporting processes
• Excellent communication and stakeholder engagement skills
• Advanced Excel skills and experience of financial modelling

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 10 November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Fundraising Manager

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.

Closing Date: 12th November 2025, midday 

*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.

Are you and experienced fundraiser that can hold and deliver a strategy?

We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.

At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.

This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.

You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.

The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.

What You’ll Do

• Raise at least £500,000 in new money per annum, with a robust fundraising plan.
• Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
• Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team. 

What You’ll Bring

• Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
• Confidence and compliance of fundraising best practice, fundraising governance and law.
• The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.

What We’ll Offer

• An opportunity to create lasting impact across a well-loved and ambitious organisation.
• A vibrant, values-driven culture where your voice and work matters.
• A flexible, supportive team with big plans and a collaborative mindset.
• Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.

Benefits

We value our team and offer a brilliant benefits package, including:

• Flexible working options
• Ongoing professional development
• 28 days annual leave + bank holidays (pro rata for part-time roles)
• Blue Light Card eligibility
• BUPA Employee Assistance Programme (EAP)
• 4% auto-enrolment pension with life assurance
• Cycle to Work Scheme
• Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.

Please note applications without a cover letter will not be shortlisted.

As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.

We are unable to accept sponsorship applications and you will need the Right to Work in the UK.

The successful applicant will be subject to satisfactory references and DBS check.

Who We Are

At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.

Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.

If you want to make a real difference, come and join us.

Equity, Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.

As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.

We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.

If you require any adjustments during the recruitment process, or need support with your application, please let us know.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description  

To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).

The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.

​

Interested? Want to know more about the Charity?​​ check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached 

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 7 November 2025.

Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About you:

We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.

You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.

This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

• You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
• You understand the welfare benefits system and know how to help clients access the right support.
• You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
• You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
• You take pride in supporting clients to sustain their tenancies and build financial stability.
• You work well with others - building strong relationships with colleagues and external partners to get the best results.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th November 2025 at Midnight

Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross

*Candidates will need to be available, to interview on this day.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.    

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.