Diversity jobs in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About the role
We are looking for an experienced Senior Learning & Engagement Officer to join the Trust’s Engagement and Volunteering team and work together with local schools and community partners to make sure the Park is welcoming, interesting, and enjoyable for everyone.
You will build relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. You will help deliver our heritage activity programme funded by The National Lottery Heritage Fund working alongside colleagues to develop and deliver both targeted engagement activities and resources with these groups, whilst also using their feedback and advice to influence the Trust’s broader public programme and offer.
The postholder will work to develop and deliver community engagement and learning programme building relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. This will support ongoing programming of activities and events within the park to encourage a new and diverse audience alongside our regular attendees.
You will manage and support two advisory groups, including a Young Advisory Group and an Access Advisory Group and will also work as part of the project team working closely with the Senior Volunteer Officer and reporting into the Senior Community Programmes Manager.
The role is offered on a 14-month fixed term contract with Crystal Palace Park Trust. Weekend working will be required and there is potential for an extension after 31 December 2026 subject to funding.
This role is funded by The National Lottery Heritage Fund as part of a partnership project between Crystal Palace Park Trust and London Borough of Bromley.
Responsibilities:
Relationship development and management
● Creating strong links to local community groups, schools and organisations; especially those who represent groups who do not currently visit or engage with the park. Work with them to understand the barriers to their visiting and engaging with the park and how they can be overcome.
● Working with the Events team by acting as an advocate for community groups and organisations to support the development and delivery of a public programme with particular focus on priority audiences.
● Further developing our network of partners and identifying new partnership opportunities, particularly with local cultural, heritage and community groups, to support audience development and deliver engagement opportunities for priority audiences.
● Supporting the procurement, briefing and management of freelancers to develop learning and community engagement resources and activities.
Planning and delivery
● Working with our partners to co-create and pilot engagement activity and resources.
● Working with the Senior Community Programmes Manager to engage local schools and elective home education services to develop and pilot resources.
● Working with the Marketing team to develop printed and online resources and materials.
● Working with the Senior Volunteer Officer to identify volunteering opportunities for engaged groups.
● Support the team to ensure all activities and resources are fully accessible and inclusive.
● Liaising with the wider team to ensure the smooth running of programmes, practically and logistically.
● Delivering the coordination, administration and facilitation of an access advisory and young advisory panel.
Evaluation
● Providing data on community engagement and participation to The National Lottery Heritage Fund as part of the quarterly reporting process and for annual and summative reports.
● Supporting the Senior Community Programmes Manager and the Evaluation Consultant to ensure the public programme, learning and community engagement strands of the Activity Plan are evaluated, including a photographic archive.
● Undertaking other duties as required.
These responsibilities are broad and cover a range of aspects of our work at Crystal Palace Park Trust.
It is a requirement of the Trust that all staff work in a flexible manner compatible with their jobs and in line with the objectives the Trust must fulfil. Evening and weekend work will be required by arrangement. Time off in lieu will be granted on a one-for-one basis for overtime worked. The working pattern for this role is to be agreed, but it is anticipated that the pattern will involve one weekend day as standard.
This position requires an Enhanced DBS check which may reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to the Crystal Palace Park Trust’s obligations to protect the children, young people and adults at risk in its charge and members of the public.
Person specification:
Qualifications and experience (all essential unless stated):
● Experience of working with community groups; marginalised audiences and third sector/voluntary organisations to co-create and develop audience focused engagement activities and programmes.
● Understanding and experience of safeguarding principles for children, young people and adults at risk.
● Experience or knowledge of using best practice co-design and participatory approaches in community programming development and delivery.
● Experience or knowledge of developing learning resources.
● Experience of working as part of a small team and working with empathy and compassion to colleagues, stakeholders and partners with differing priorities.
● Experience or knowledge of delivering externally funded projects and working within reporting frameworks, budgets and timescales.
● Interest or working experience of horticulture and heritage management.
Knowledge, skills and abilities:
● Excellent project management, customer service, and public speaking skills.
● Strong verbal written communication skills, with the ability to communicate comfortably and confidently with a variety of people.
● Good understanding of Microsoft Office.
● Willingness to work flexibly as part of a team - there will be regular weekend and out-of-hours commitments.
● Knowledge of working in value-led organisations such as charities, or the wider cultural sector.
● Knowledge and awareness of the challenges that people face and the barriers they may have, preventing engagement with heritage or community activities.
Values and behaviours
● A commitment to Crystal Palace Park Trust vision and values.
● A strong commitment to championing anti-racism, intersectionality and other forms of diversity, equity and inclusion.
● Passion for working with diverse groups of people and engaging people in new opportunities.
● A commitment to continual learning and improvement to maximise the social impact / beneficial outcomes for participants.
● Energetic self-starter able to work individually and as part of a team as needed.
● Ability to enthusiastically communicate the Trust’s vision and demonstrate impacts of new volunteer programmes.
● Passion for protecting and increasing biodiversity, natural area conservation, urban wildlife, and horticultural excellence.
● A willingness to further develop skills as necessary to thrive in the role.
The client requests no contact from agencies or media sales.
Guy’s and St Thomas’ Foundation: Executive Director of Charities
Location: Office based at Southwark
Salary: £120,000 per annum
Contract: Full-time, Permanent
Because everyone deserves a fair chance at a long, healthy life, Guy’s & St Thomas’ Foundation works to tackle health inequalities and support outstanding NHS care. We’re now seeking an ambitious, senior leader in fundraising and marketing for a unique opportunity to become our new Executive Director of Charities. The role will be responsible for shaping the future of our three NHS charities - Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity and deliver impact that changes lives every day.
About Guy’s and St Thomas’ Foundation
At Guy’s & St Thomas’ Foundation our vision is to build a society where everyone stays healthier for longer. Every day, people across our communities face health challenges that shape their lives and futures. We are one of the UK’s oldest and largest health Foundations, with over 500 years of history. Rooted across Lambeth, Southwark and beyond, we work with the NHS, communities and partners across sectors to tackle health inequity, support innovation and back bold ideas that can transform society.
Now, we’re scaling our ambition. With Board backing for long-term investment in fundraising growth, and a new capital project at Evelina London Children’s Hospital on the horizon, this is a career-defining opportunity to lead that transformation.
What you’ll do
Reporting directly to our CEO, you will lead the Charities Team – overseeing directors across fundraising, marketing, funding & impact, strategy and innovation, and business and play a key role on the Foundation’s Executive Team.
Your responsibilities will include:
- Leadership & culture – uniting teams behind a shared vision, fostering high performance, and embedding diversity and inclusion.
- Strategy & fundraising – driving ambitious income growth, shaping large-scale propositions, and championing a culture of philanthropy across the Foundation and the Guy’s and St Thomas’ NHS Foundation Trust.
- Funding & impact – ensuring we invest strategically in health and equity, while strengthening how we measure and demonstrate impact.
- Partnerships – building deep, collaborative relationships with the Trust’s Executive team, senior clinical leaders, donors and partners.
- Governance & oversight – ensuring robust structures, efficiency and capability for long-term growth and success.
Who you are:
- A vision and mission driven leader, encouraging diverse, positive and collaborative cultures; and developing inclusive processes.
- A proven track record in strategic fundraising and marketing leadership and income growth.
- Experience building and leading high-performing teams in complex organisations, including leading leaders.
- Skill in strategy development and delivery, with the commercial acumen to drive results.
- The ability to inspire diverse stakeholders from senior NHS leaders to high-value donors.
- A confident communicator with excellent interpersonal and communication skills.
This is more than a leadership role, it’s a chance to redefine what philanthropy can achieve in healthcare. You’ll have the platform, resources and partnerships to deliver lasting impact at scale.
Ready to Learn More?
If you share our vision and are ready to inspire change, click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Monday 13th October, 9am
About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.
Deadline: Sunday, 28th September 2025
Interviews: The first round of interviews will be held online on Wednesday, 15th October, and the second round will happen in person, with the location dependent on the applicant's address.
Start date: Ideally Monday 24th November 2025
Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
- Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
- Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
- Support programme staff to develop local partnerships, through businesses and public sector links.
- Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
- Ability to manage a varied workload and work on your own initiative.
- Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
- Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
- Able to demonstrate resilience when challenges arise.
- Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
- Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
- Is able to collaborate effectively with team members and external stakeholders.
- Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
- Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
- Committed to equality, diversity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
- Experience in corporate (or other) fundraising.
- Experience in a sales-based role.
- Experience in using databases.
- Evidence of an interest in education and/or the third sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
This is a unique opportunity to build and lead a brand-new major giving programme at CARE International UK. Reporting into the Director of Fundraising and Comms, you’ll be shaping something from the ground up, with strong organisational backing and the support you need to succeed. We already have a promising pool of potential supporters identified, and you’ll have the freedom and autonomy to test approaches to create something transformational and lasting.
About you
You’ll be a relationship builder first and foremost — someone who thrives on making meaningful connections and inspiring people to give. While major giving experience is a plus, we also welcome candidates from other fundraising with strong transferable relationship fundraising skills. What matters most is your ability to connect with people, your drive to build something new, and your mix of excellent strategic thinking paired with a willingness to get stuck in.
We are open to part-time working and job shares, as well as flexible about managing time in the office around your own personal circumstances.
About the role
You will launch and lead our major giving fundraising, with the scope to design and implement a strategy that secures five and six figure gifts, while also embedding the systems and practices that underpin a sustainable programme. You’ll have access to the CEO and Board of Trustees, and we’ll also tailor a package of support around you to ensure you can thrive and grow alongside the programme you’ll build.
Initial targets are achievable and grounded in our current situation, and there is room for these to grow ambitiously. This is your chance to launch a programme that will be vital to CARE’s mission, with the scope to shape it around what inspires and motivates you. Along the way, you’ll develop rewarding two-way relationships with our supporters, bringing them closer to the impact they are making for women and communities worldwide.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
• Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
• Appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact the HR Team (email provided on the advert on our website).
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Field Care Supervisor
Location: South East London. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. Kindly be aware that step free access is not available at our central office, and some of our other services.
Salary: £28,200 - Full time Equivalent
Shift Pattern: Fixed term contract till March with the potential for extension, 30 hours per week, Monday to Sunday on a flexible rota between 08:00 - 20:00, including working on bank holidays and outside these hours as per service requirements.
About the role
We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. We provide person centred care and support to our participants within the community, homes, and residential properties. We support vulnerable adults to live more independently, offering friendly outreach that helps with housing, daily living, and building self reliance.
In this role, you'll:
- Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
- Line manage, lead and support your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
- Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
- Ensure Risk Management ownership, ensuring processes and policies are followed
- Manage contract and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Ability to lead a team to achieve service KPI's
- Flexible and capable of commuting throughout London for client appointments and MDT meetings.
- Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
- Ability to promote the service externally to enhance reputation across London and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
We’re looking for someone who shares our values and is excited to make a real difference in people’s lives!
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Caring Community Connector your responsibilities would include: -
- Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.
- Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.
- Support local partners to understand and use referral pathways to Carers First and other support.
- Develop and test innovative approaches for embedding carer awareness in community and frontline services.
About you
To be successful in this role you will need -
-
Community Engagement and Partnership Working
- Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
- Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
- Experience of delivering presentations, training or awareness sessions to professional and public audiences.
- Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.
Communication and Project Delivery
- Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
- Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
- Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
- Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.
Knowledge and Values
- Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
- Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
- A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
- All successfully shortlisted candidates will be invited to a Microsoft teams interview.
- Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.
- Interview date: week commencing: to be confirmed
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.
To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.
To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.
This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Are you a proactive and organised facilities professional looking to make a meaningful impact?
Join Samaritans as our Facilities Co-ordinator and play a vital role in ensuring the smooth running of our central office and supporting branches across the UK.
Contract
- £28,000 – £30,000 per annum plus benefits
- Full time (35hrs per week)
- Permanent
- Ewell and London City Hub with occasional home working
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
As Facilities Co-ordinator, you’ll be the go-to person for all things facilities-related at our Ewell office and London City Hub. You’ll also provide remote support to our central charity branches nationwide, helping maintain safe, efficient, and welcoming environments for staff and volunteers.
This is a hands-on, varied role where no two days are the same. From managing contractors and maintenance schedules to supporting health and safety compliance and coordinating office moves, you’ll be central to the success of our Facilities & Projects team.
What you’ll bring
- Experience in facilities coordination or similar role
- Knowledge of health & safety legislation
- Strong organisational and time management skills
- Excellent communication and relationship-building abilities
- Experience in a charity or not-for-profit setting (desirable)
- Facilities management qualification (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am on Monday 6th October
Interviews: mid-October
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will manage the delivery of our legacy marketing strategy across our priority markets reporting into the Global Legacy Director, and working closely with the Legacy Officers, the Direct Marketing and Digital Teams. Reporting and analyzing results to inform future learnings and strategies to drive awareness and consideration of legacy giving to IFAW.
Role and Responsibilities
The Legacy Marketing Specialist will have a global role, managing the marketing in each of our priority countries, Canada, US, UK, France, Germany, Netherlands and Australia.
- Lead the planning, execution, and evaluation of all legacy campaigns across stewardship and acquisition including multi channel activity including digital, print, and events. Ensuring high-quality delivery and maximum impact.
- Work closely with and collaborate with internal teams including Direct Marketing, Design, Production and Digital as well as external agencies to develop compelling content and messaging aligned with the organisation’s brand and communication strategies.
- Monitor and report on campaign performance, analysing results and recommending new channels or strategies to grow legacy donor acquisition and retention.
- Manage the expenditure and across all legacy marketing activity and working closely with the Production team ensure cost-effective campaign delivery and adherence to financial processes.
- Deputise for the Global Legacy Director as needed and contribute to cross-team initiatives to support integrated fundraising goals.
Qualifications and Education Requirements
- Proven experience in UK charity of legacy marketing or fundraising across acquisition and stewardship.
- Strong project management skills, including planning, execution, and evaluation of multi-channel marketing activities across traditional and digital platforms.
- Demonstrable ability to collaborate with internal teams and external agencies, providing clear briefs and constructive feedback to deliver impactful campaigns.
- Exceptional communication skills, both written and verbal, with the ability to create compelling content and build strong relationships with stakeholders.
- Analytical mindset with the ability to interpret data, measure campaign performance, and identify opportunities for innovation and improvement.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Hiring range is 39,000-47,000 GBP per year
Closing date for receipt of applications: 30 September 2025
To apply, please submit CV and letter of interest at Legacy Marketing Specialist | Opportunities
The client requests no contact from agencies or media sales.
UK for UNHCR – Director of Individual Giving
Contract: Initial two-year fixed-term contract.
Location: Hybrid working, with one to two team days per week in London, EC2A.
Working hours: 35 hrs/week.
Salary: £76,000-£84,000 per annum.
UK for UNHCR, the UK partner of the United Nations High Commission for Refugees (UNHCR), is seeking an Individual Giving leader to shape the future of Individual Giving at the organisation and unlock long-term, sustainable income growth.
UNHCR stands alongside people forced to flee their homes, advocating for their rights and raising funds to support their protection, dignity and futures. UNHCR’s work has never been more important – by the end of 2024, a record 122.6 million people were displaced, with children accounting for 40% of all forcibly displaced people
UK for UNHCR (UK4U) builds solidarity and raises funds in the UK for refugees worldwide - last year UK4U raised a total income of £25.5 million and continues to build on strong foundations since its beginnings in 2019.
The charity is now seeking a Director of Individual Giving in a new and exciting opportunity to explore how UK4U can expand on these foundations, with a focus on increasing the sustainability of the donor base and maximising lifetime value, as well as identifying opportunities for transformational income growth.
The role will be responsible for leading a team of 12 people and strategic leadership for all fundraising from the UK public, including mid-value and legacy supporters, and covering both digital and offline channels. The post-holder will utilise market insight, data intelligence and an innovative approach to design a high-performing long-term Individual Giving strategy that puts UK4U’s supporters and refugee communities at the heart of everything they do.
The ideal candidate will have substantial experience of leading successful, large-scale multi-million-pound Individual Giving programmes and proven leadership experience at a senior, strategic level. You will have a strong track record of fostering innovation in Individual Giving, alongside the experience shaping strategy and making significant investment decisions.
You will also have a deep understanding of the UK Individual Giving fundraising market across all channels and of programmes that focus on value, high average gift rates and mid-value programmes. Finally, you will be an inclusive and empowering leader with a strong commitment to the refugee cause. Experience of fundraising for international humanitarian and development causes would be an advantage, as well as understanding of mid-value programmes.
UK4U strongly values diversity and recognises that it is critical to the success of the organisation and the cause that they serve. They are committed to providing an inclusive environment for all who work with them and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. The charity is also open to flexibility in many ways, including the possibility of reduced hours, flexible start and finish times, or compressed hours. Please don’t be afraid to speak to AAW and UK4U about this, so that we can explore what’s possible.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 20th October, 9.00 am.
We stand with refugees – will you join us?


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Clapham Junction.
You’ll be working with the St Mark's Battersea Rise to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Clapham Junction, office-based
Salary: £27,810 - £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Friday 3rd October (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Upcoming Assessment Days: Thursday 30th October
Application pack: Have a look at our application pack for more information about the role and Resurgo
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Programme Managers with overall team training and development.
Active participation in and support for church team and mission
- As the Spear programme is run by Junction Community Trust in partnership with St Mark’s Church, Battersea Rise, you will be required to establish a strong personal presence at the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and St. Mark’s Battersea Rise
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
- Progression opportunities through professional development 1-1s
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Autumn staff conference day, plus a Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
The Young Carers Lead will take responsibility for coordinating and delivering our young carers programme. This includes running two weekly sessions – one for ages 5–10 and another for ages 11–18 – with the support of our skilled sessional staff and colleagues.
The role involves a mix of face-to-face and online sessions, designed to meet the needs of young carers and to help us deliver on our strategic objectives:
-
Enhancing life outside of caring: organising engaging weekly activities where young people can connect, have fun, and build friendships - from creative workshops and games nights to social activities - alongside occasional special events like beach outings, and our annual Christmas party.
-
Supporting potential: tackling the educational inequalities faced by young carers, including university visits and skills-based workshops.
-
Promoting health and wellbeing: working with partners to provide sports, fitness and mindfulness activities.
-
Recognising and celebrating young carers: coordinating awareness-raising initiatives in schools, GP surgeries and the wider community, while celebrating national young carers events.
Safeguarding responsibilities of the post holder include:
-
Creating a safe, supportive, and inclusive environment in all sessions.
-
Maintaining professional boundaries and appropriate relationships with young people.
-
Recognising and responding to safeguarding concerns, following organisational policy and procedure.
Key Responsibilities
-
Plan, coordinate, and deliver two high-quality weekly sessions for young carers (5–10s and 11–18s).
-
Design engaging activities using creativity, organisational skills, and external partners where appropriate.
-
Work with sessional staff and colleagues to ensure sessions are inclusive, safe, and responsive to young carers’ needs.
-
Coordinate trips, special events, and awareness-raising activities.
-
Support monitoring and evaluation of the service, ensuring activities meet agreed outcomes.
-
Advocate for young carers’ voices to be heard in schools, health settings, and the wider community.
Person Specification
Essential
-
Experience of delivering youth work sessions which have successfully engaged young people.
-
Experience of designing rich and varied programmes of work that contribute towards the achievement of specific outcomes.
-
Motivation to work with children and young people, and commitment to promoting their welfare.
-
Ability to form and maintain appropriate professional relationships and boundaries.
-
Emotional resilience when working with young people, including those who may display behaviours which challenge.
-
A full driving licence, with the ability to travel locally to drop off resources to young carers.
-
Excellent communication and interpersonal skills, with the ability to engage children, families, and professionals.
-
Strong organisational skills, with the ability to manage multiple activities and priorities.
-
Commitment to equality, inclusion, and safeguarding.
Desirable
-
Experience of managing sessional staff.
-
Experience of working with young carers or in a youth/community work setting.
-
Knowledge of local services for children, young people, and families.
-
Ability to evidence impact through monitoring and evaluation.
What We Offer
At Together As One, we believe in looking after our staff as well as the young people we serve. From our most recent staff survey (2025):
-
Strong connection to purpose – staff rated their connection to our mission and values at an average of 4.8 out of 5.
-
Feeling valued – 80% of staff said they always feel their work is recognised and appreciated by managers.
-
Supportive and inclusive culture – 90% of staff said they always feel respected and included.
-
Wellbeing support – rated 4.4 out of 5 by staff.
-
Growth and development – 80% of staff felt they had opportunities for professional growth at TAO.
You’ll join a team that is motivated, collaborative, and deeply committed to supporting young people — and where your own wellbeing and development are taken seriously.
About Us
Together As One is a Slough-based charity working to empower young people and create positive change in our communities. We are proud to support young carers – children and young people who balance school, friendships, and growing up with a caring role for a loved one.
We are now recruiting a Young Carers Lead to coordinate and grow our young carers service. This is an exciting opportunity for someone passionate about making a difference to young people’s lives, with the creativity and organisational skills to design engaging sessions and experiences.
Our Commitment to Safeguarding
Together As One is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The role is subject to a safer recruitment process, including an enhanced Disclosure and Barring Service (DBS) check and barred list check.
Identity checks, reference checks (including from the most recent employer where the role involved working with children, where possible), and employment history checks will also be carried out before appointment.
Safeguarding is a core responsibility of this role.
Our Commitment to Inclusion
Together As One is committed to creating an organisation where everyone feels they belong. We celebrate diversity and actively welcome applications from people of all backgrounds, including those from the global majority, disabled people, LGBTQ+ individuals, and those with lived experience of being a young carer.
We believe that diversity strengthens our team and enriches the work we do with young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training Facilitator
Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.
Salary: £30,900
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.
About the role
We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same.
Some of the key subject areas include:
De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience
In this role, you'll:
- Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
- Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
- Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
- Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
- Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK
About you
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:
- Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
- Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
- Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
- Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
- Ability to create an open and safe environment for the full learning experience
- Ability to simplify theoretical concepts to applied learning
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
A unique and exciting opportunity has arisen for an individual to join a dynamic and growing sector leading satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and the Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.
The post holder will need to demonstrate the essential criteria from the JD/Person specification within their application statement as well as have demonstrable experience in training and developing volunteers.
It is an exciting time to join us! In January 2025, we moved into a brand new campus building with dedicated Students’ Union space, have recently achieved Quality Students’ Union accreditation from the National Union of Students and have completed a Democracy and Governance Review to revitalise the way our students interact with the Democracy and Governance of the organisation across both the Sunderland and London campuses.
Informal conversations regarding the post are encouraged with our Students’ Union Manager (London), Amie Hammond, ahead of application.
Please email Amie to arrange an informal and confidential meeting.
How to apply:
If you have an interest in this role, please visit our website to view the job description for further details.
Download our Job Description for further details.
Please send your completed Application Form and Equality and Diversity Form as instructed on our website by Tuesday 7 October 2025, midday, 12 noon.
This vacancy is not open to individuals who have applied previously.
We are committed to ensuring our workforce reflects the diversity of the world and community we are based in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability, and welcome requests for flexible working.
The client requests no contact from agencies or media sales.