Edi jobs

The Woodland Trust is looking for a Paralegal to support the work of the legal team, assisting solicitors with a wide range of legal matters.

The Role:
•    Monitor and manage the legal services inbox and triage cases in accordance with Woodland Trust processes.
•    Raise and monitor purchase orders as required to support the team. 
•    Support with a varied caseload of contractual and property matters such as NDA’s, licenses and DSA’s.
•    Research, report and draft documents to support the legal service.
•    Maintain accurate records and databases ensuring files are set up, updates and closed in line with processes.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. 

The Candidate:
•    Experience or performing administrative tasks in a legal setting and high quality legal research.
•    Knowledge on contract law.
•    Strong prioritisation skills with the ability to manage conflicting demands and deadlines.
•    Experience building strong relationships with stakeholders with the ability to challenge if needed.
•    Knowledge about the land registration process in relation to registered and unregistered land in England and Wales.
•    Degree in law plus Legal practice course or equivalent or degree in other related subject with w post graduate degree in law.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interview will take place via Microsoft Teams on 13th July.

The Move-On Accommodation Support Officer will provide practical and emotional support, advocacy, and housing management to survivors of domestic abuse who are residents living within 11 of BCWA’s move-on accommodation properties as part of the Safer Futures Project. 

The postholder will be required to travel regularly to the 11 dispersed move-on accommodation properties, primarily in Croydon, with a smaller number in Bromley, and must be able to travel independently across both boroughs.

The role focuses on supporting residents to sustain tenancies, develop independent living skills, and access appropriate services to enable recovery and a life free from domestic abuse. 

Job Title:  Move-on Accommodation Support Officer 

Hours:  Part-time 26 hours per week, across 4 days, to include Mondays & Fridays

Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding 

Salary:  £24,072 per annum (this is 32,404 full time equivalent) 

Location:  Based in BCWA locations predominantly across Croydon borough and also in Bromley borough, with access to hot-desking in our London SE20 office when needed.

Deadline:  22nd June 2026 at 11.00pm

Interviews: In person in London SE20 

Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme and wellbeing support 

- Two Wellbeing Days and day off on birthday 

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  

Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. We will consider a job share for this role. 

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications. 

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

About The Role
Dementia is the UK’s biggest killer, and nearly one million people are living with it today. Behind every number is a person, a family, and a need for better support, care and hope. 
What would it take to turn an idea into something that improves lives at scale? And how do we make sure good innovations do not get stuck, but reach the people who need them? 
At Alzheimer’s Society, innovation is how we turn ideas into real world change. We identify, support and invest in solutions that improve diagnosis, care, access to treatment and help prevent crisis. Our Innovation Programme has supported more than 60 innovations, reaching over 1.5 million people and helping partners secure millions in further funding. 
We are looking for an Innovation Officer (Portfolio) to help grow and strengthen this impact. You will sit within our Innovation Team in the Research and Influencing Directorate, supporting performance, relationships and learning across our investment portfolio. 
This role is about helping good ideas go further and making sure they deliver real benefit for people affected by dementia. 
What does it look like when innovation truly works in the real world? 
What you’ll do 
You will manage relationships with our innovation portfolio partners, monitoring progress, impact and reach, seeking opportunities for wider implementation and scale of innovations, how can we drive opportunities for wider adoption and growth of innovations? 
You will help us understand the impact of our innovation portfolio by turning project data into clear, useful insight through dashboards and analysis. .How do we frame data to focus on outcomes and emphasise real world change?  
You will track the return on investment of innovations within the portfolio, monitoring quarterly   sales and annual returns to understand whether innovations are delivering the expected impact and sustainability. How do we balance impact, growth and financial return? 
You will help with operational delivery, including due diligence, contracting, and invoicing. How do we keep the behind the scenes work steady so innovation can move forward? 
You will also help share the work of our team and innovators we support  through events, communications, and engagement. How do we make impact feel real and support innovations to be accessible to others? 
You will support learning and evaluation to understand what works and why. How do we make space for learning, not just delivery? 
Key responsibilities include: 

- Manage portfolio partner relationships through regular engagement, meetings, and stakeholder support 
- Develop and maintain impact metrics and dashboards to track portfolio performance, returns, and impact 
- Monitor financial performance including sales, returns, and quarterly partner reporting 
- Review and analyse partner reports to identify progress, risks, and key themes across the portfolio 
- Support income-generation opportunities by identifying routes for testing, implementation, and scaling 
- Monitor compliance requirements including contractual obligations and brand-licensing agreements 
- Lead evaluation activity by designing, commissioning, and monitoring evaluations with partners 
- Prepare and coordinate partner representation and involvement in meetings and events 
- Support operational processes such as invoicing, due diligence, contracting, and onboarding of new partners 
- Collaborate across teams and contribute to continuous improvement of portfolio management and reporting 

About you 
You care about work that makes a difference. You are curious, open to learning, and comfortable working across information, people and processes. 
You might come from innovation, partnerships, health, charity or the public sector. Or somewhere completely different. 
We do not expect you to know everything on day one. We care more about how you think and how you work with others. 
If you meet some of the criteria but not all, we would still really like to hear from you. 

- You are interested in understanding what is working and what is not, and why  
- You enjoy working with others to keep things moving  
- You can manage multiple pieces of work and notice what matters most  
- You communicate clearly, even when information is complex or changing  
- You find practical ways forward when things are not straightforward  

We are building innovation that transforms lives. This role helps make sure that happens. 
Interviews for are provisionally scheduled to take place on the 14th July via MS Teams

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

About The Role
Would you like to play a key part in influencing national decisionmakers across Wales, England and Northern Ireland to drive major, positive change in the dementia policy space? Then this could be the role for you. 
Sitting within Alzheimer’s Society’s National Influencing team, as our new National Influencing Officer you would be instrumental in delivering innovative, engaging, collaborative, and evidence-based influencing work. You’d be ensuring that political and health system stakeholders are acting on the biggest issues affecting people living with dementia, working closely with other teams to drive work that is integrated locally and nationally. 
While this role is predominantly focused on delivering national influencing activity in Wales, you’ll also be part of a fluid and flexible team that operates across boundaries and supports with our political work in England and Northern Ireland. 
This is an exciting time for dementia policy in England, Wales and Northern Ireland. We have the chance to ensure that governments are prioritising dementia and the needs of all those affected by the condition. Our National Influencing Officer will be at the forefront of taking on this vitally important challenge. 
About the role 
Every day, people affected by dementia tell us what matters most to them. We listen, learn, and use what they share, alongside evidence and research, to influence real change. 
What would it take to make sure those voices are truly heard by the people making decisions? 
As our National Influencing Officer, you will help make sure those voices are heard by the people making decisions. Working across Wales and as part of a three nations team, you will build relationships with politicians, decision makers and health leaders to help improve support and services for people affected by dementia.  
In this role, you will: 

- Lead or support political engagement across Wales and potentially other UK nations, using your knowledge of parliamentary structures and influencing routes to drive change. 
- Provide oversight and coordination of political monitoring and stakeholder engagement activity. 
- Plan and deliver impactful public affairs (or similar) events, including parliamentary receptions, breakfast meetings, roundtables, and party conference activity. 
- Translate evidence-based policy positions into compelling and effective influencing strategies that achieve real-world impact. 
- Build delivery plans focused on meaningful outcomes and measure their success through evaluation and learning. 
- Produce high-quality, accessible content to inform and engage stakeholders, using strong presentational and communication skills. 

About you 
You care about improving the lives of people affected by dementia. You are curious, proactive and enjoy working with others to make things happen. 
What motivates you to turn complex issues into clear action that leads to change? 
You may already have experience in public affairs, policy, advocacy or a related field. Or your experience may come from a different route, such as community work, lived experience, or another role where you have influenced change. 
You will bring: 

- Excellent knowledge of the political and health system and how to influence national decisionmakers. 
- A strong understanding of the external political environment and a proven track record in political or similar stakeholder management at a national level. 
- Experience engaging proactively with national politicians and decisionmakers, acting as the first point of contact for their teams. 
- Confidence and credibility in working with both internal and external stakeholders, with the ability to influence across geographical and organisational boundaries. 
- A proven ability to operate and thrive in fast-paced, multi-dimensional environments, and to adapt well to change and ambiguity. 
- Strong analytical, written, and verbal communication skills, including the ability to translate complex data into accessible, impactful content and recommendations. 
- Experience working across multiple UK nations in complex influencing environments. 
- A commitment to involving people with lived experience – such as those with dementia or long-term health conditions – in your work. 

We welcome people from all backgrounds and experiences. You do not need to meet every requirement to apply. If this role excites you and you want to make a difference, we would love to hear from you. 
Welsh language is not essential for this role, but we welcome applications from Welsh language speakers. 
Interviews are provisionally scheduled to take place on the 10th July via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Role: Roving Human Resources Manager

Hours: Full time

Pay: Up to £42,440 GBP gross per annual (additional allowances may apply during deployment)

Duration: Permanent

Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations.) The post holder is expected to undertake an initial deployment to Gaza, subject to operational requirements

Can you provide strategic and operational HR leadership while supporting life-saving humanitarian responses in some of the world's most challenging environments? 

UK-Med is a frontline medical aid charity. Born of the NHS, we've been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to expand its global humanitarian response, we are strengthening our people support in the field to ensure our teams can operate safely, effectively and sustainably in complex emergency settings. The Roving HR Manager – Emergency Responses will play a critical role in leading HR functions across humanitarian operations through direct deployment.

You will provide strategic and operational HR leadership across emergency responses, supporting programme start-up, scale-up and transition phases. Acting as a trusted adviser to Team Leads, Heads of Mission and senior managers, you will ensure workforce planning, employee relations, safeguarding, staff wellbeing and HR compliance are effectively managed in dynamic and high-pressure environments. A key priority for this role will be supporting UK-Med's response in Gaza, and the successful candidate must be willing and suitable to undertake deployments to Gaza and other high-risk humanitarian contexts as required.

Due to the highly deployable nature of this role, candidates must be able to travel internationally at short notice. UK-Med will consider deployment mobility, including passport eligibility and access to current and anticipated programme locations, as part of the overall assessment process.

Working closely with HR & Membership, Operations, Security, Safeguarding and programme teams, you will support rapid mobilisation, strengthen HR systems and processes, and contribute to workforce planning and organisational preparedness. When not deployed, you will help strengthen UK-Med's ability to respond rapidly and effectively to humanitarian crises worldwide.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.

How to apply

We strongly recommend that you read the Candidate Information Pack - Roving HR Manager before applying for this role.

To apply, please submit a current CV and answer the application questions:

Please apply below, as soon as possible no later than Monday 29th of June 2026

This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion.  We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Are you a fundraising leader looking for a role where your work truly changes the lives of babies and children with life-limiting and life-threatening conditions and their families?

Charity People are delighted to be partnering with Zoe's Place to find their next Head of Fundraising. This is a pivotal moment in their growth, and they are looking for someone experienced and inspiring to lead their Coventry team with confidence, compassion and creativity.

Salary: £44,000-£49,000 per annum depending on experience
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Coventry with flexibility to work from home
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities

Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role

As Head of Fundraising, you'll lead a dedicated team and take ownership of income generation across the Coventry hospice. You'll shape and deliver fundraising strategy, develop sustainable income streams, build meaningful partnerships and ensure the organisation continues to thrive for the families who rely on its services.

This role offers a fantastic balance of strategic leadership and hands-on fundraising. One day you might be developing ambitious plans for future growth, the next meeting supporters, attending events, nurturing corporate partnerships or helping your team unlock new fundraising opportunities.

About you

We're looking for an experienced fundraising leader with a track record of delivering income growth and developing successful fundraising strategies.

You'll bring:

• Significant fundraising leadership experience across multiple income streams
• Experience leading, motivating and developing high-performing teams and volunteers
• Strong commercial and financial acumen, including budgeting, forecasting and income planning
• Experience developing partnerships and engaging a wide range of supporters and stakeholders
• A practical, hands-on approach with the confidence to represent the charity externally
• Experience delivering fundraising campaigns, events or community fundraising initiatives
• A passion for making a meaningful difference through your work

Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help shape the future of an organisation that means so much to the families it supports.

If you're motivated by the idea of shaping a team, driving ambitious income growth and making a real difference to children and families every single day, we'd love to hear from you.

Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.

Deadline: 24^th June at 9am
First Stage Interview: 6^th July
Second Stage Interview: 13^th July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Woodland Trust is looking for a Data Engineer to help us manage our data, keep our systems running smoothly and support with the integration of our new Dynamics 365 CRM solution.

The Role:
•    Monitor the data engineering support board for incoming queries and move to resolution.
•    Write and create SQL scripts, queries, views, indexes and optimisations.
•    Document data flows and solutions and undertake analytical tasks making sure data is up to date. 
•    Model data sources using techniques such as Data Flow Diagrams, Entity Relationship Diagrams, Schema Mappings and DDL.
•    Undertake data extractions, transformations, loading (ETL), testing, unit, integration and smoke.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. 

The Candidate:
•    Experience working as a data engineer or a similar data focused role.
•    Experience of cloud-based data platforms and tooling particularly in Azure.
•    Knowledge of SQL query authoring using MS SQL and Azure SQL.
•    Strong collaboration skills with the ability to work closely with a range of stakeholders.
•    Experience of scripting language such as Python, R, BASH/Shell, JavaScript.
•    Knowledge of Rest API’s.
•    Experience integrating with Dynamics 365 into data warehouse. 
•    Strong communication skills with the ability to communicate complex data terminology to a variety of stakeholders within the organisation.
•    Experience using data modelling techniques such as OOD and DFD’s.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place via Microsoft Teams on the 2nd July 2026.

Position Type: Permanent, Full Time

Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity tolive fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

We now have an exciting opportunity for an experienced fundraiser to play a vital role in our small, busy fundraising team.

In this role, you’ll play a key part in delivering outstanding supporter care, ensuring everyone who donates or fundraises for the charity has a positive and rewarding experience.

You’ll be responsible for processing all fundraising income accurately and efficiently, taking ownership of essential administrative tasks that keep our fundraising activity running smoothly. You’ll manage income from individual supporters, including regular donors, legacy supporters, event participants and seasonal campaigns such as our Winter Appeal. Working closely with our homes and services, you’ll also help to support and grow their fundraising efforts, making a meaningful contribution to the success and impact of the organisation.

We are looking for someone with experience in supporter care, customer services or fundraising along with the ability to build and maintain relationships with funders / customers.

You will be confident using databases to accurately record information and generate reports, as well as handling data, numerical information, and financial administration tasks effectively.

Good attention to detail and a high level of accuracy will be required and you’ll have the ability to manage a number of projects, prioritise your own workload and meet deadlines.

Good computer skills including Word, Excel, Outlook and database are essential.

Working in the not-for-profit or care sector and proven success in achieving and exceeding fundraising targets would be preferable.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

Rewards and Recognition

We champion a healthy work–life balance, giving you the flexibility and support to thrive both professionally and personally.

We really value the hard work and commitment of all of our staff, and offer:

• Professional learning and development opportunities

• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.

• Retail discount schemes to make your salary go further.

• Access to loans at affordable rates, saving directly from salary and advance pay already earnt.

• Health cash plans for you and your family.

• Cycle to work scheme.

• Long service awards, that increase with length of service.

• Refer a friend to work for us and receive a £200 bonus.

• Group Pension Plan, with a 6% contribution from us.

Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Please refer to the job description upon submitting your application.

Our specialist children's practitioners provide child-led play therapy sessions on a weekly basis, usually for 6-16 weeks. Sessions give children the opportunity to process what has happened to them and make sense of the complicated and confusing emotions they may be experiencing.  Our practitioners work from our purpose-designed therapeutic playroom in Colchester or from some of our outreach premises in other areas, using a range of techniques including sand tray, art and imaginative play.

What we expect from our Sessional Counsellors/Play Therapists:

· Support up to eight CARA clients each week

· Maintain and update accurate database records of clients

· Diploma in Counselling or equivalent, with a minimum of 400 counselling hours.

· Certificate in Counselling Children, Play Therapy qualification or equivalent

· Experience of working therapeutically with children with psychological and behavioural problems.

· An understanding of how trauma affects children both physically and emotionally.

· An ability to work creatively to enable children to process their conscious and unconscious emotions.

· An ability to work collaboratively with parents, while protecting children’s confidentiality.

· To liaise with other agencies including social care, Children and Adolescent Mental Health service (CAMHS) and schools, and attend meetings and provide reports, where required.

· Attendance of one CARA Meeting per month and attendance of monthly point of contact meetings.

· Attendance of clinical supervision, provided by a CARA-approved supervisor.

· Attend annual safeguarding training and other relevant training

· An open and non-judgemental attitude.

· Demonstrable understanding of safeguarding, both in relation to children and to vulnerable adults;

· Sessional Counsellors/Play Therapists will be working with clients on behalf of CARA and not on a private basis.  As such, they will be bound by CARA’s processes, policies and procedures.

· Commitment to the feminist ethos of CARA

· Willingness to commit the necessary time to supporting vulnerable clients

· Membership of BACP, UKCP or equivalent professional body

· Abide by BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy

· Owing to the nature of the role, we are only able to take on female candidates

What the Sessional Counsellor/Play Therapist can expect from us:

·Training and support

·Ongoing training opportunities

We welcome applicants from diverse backgrounds and those with additional language skills, including BSL.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website.  We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Could you lead Babbasa into its next chapter?

Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.

Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.

Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.

We are now entering an important new phase.

Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:

• A single Integrated Youth Empowerment Programme

• A stronger, values-led organisational culture

• A modernised operating model and digital infrastructure

• Sustainable growth and long-term impact

We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.

About the Role

As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:

• Provide strategic and operational leadership across the organisation

• Embed Babbasa’s new integrated programme model

• Strengthen financial sustainability, governance and organisational resilience

• Build trusted relationships with funders, employers, civic leaders and community partners

• Support and develop a committed, ambitious team

• Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination

• Act as a visible and credible public leader for the organisation locally and nationally

This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.

Who We’re Looking For

We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.

You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:

• Senior leadership experience within an organisation or service

• Experience of leading teams through change, growth or transition

• Strong financial, governance and operational management capability

• Experience of building partnerships, securing funding and/or developing income streams

• Excellent communication and relationship-building skills

• A genuine commitment to improving outcomes for young people

• A collaborative and inclusive leadership style

An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.

Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role. 

Why Join Babbasa?

At Babbasa, you will join an organisation with:

• A nationally recognised social mobility mission

• Deep roots within Bristol’s communities

• A strong manifesto and values-led culture

• An ambitious and committed Board and team

• Significant opportunity to shape the future direction of the organisation

We believe talent should never be limited by background — and we are looking for a leader who shares that belief.

Additional Information

• 23 days annual leave plus bank holidays

• Pension contribution scheme

• Flexible and hybrid working arrangements

• Evening and occasional weekend representation required

Equity, Diversity & Inclusion

Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.

Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of supported housing services and report maintenance concerns appropriately. You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. Your background will include delivering high-quality floating, outreach, or accommodation-based support, undertaking person-centred key working, support planning, and risk assessments to promote independence. You will have knowledge of welfare benefits, housing legislation, and issues affecting the client group, including substance misuse, and be confident liaising with external professionals to develop effective support packages.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will be self-motivated, able to work both independently and as part of a team, and flexible in working evenings, weekends, or bank holidays when required. You will bring basic housing management knowledge, strong literacy, numeracy, and IT skills, and experience using case management systems to maintain accurate records. A clear understanding of safeguarding and the ability to apply it appropriately is essential, along with the ability to travel across the borough to meet service needs.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Complaints and Compliance Coordinator to join the complaints department to provide efficient and professional administration of the complaints process, ensuring accurate record-keeping, timely assessment, and handling of cases in line with BABCP procedures, and effective coordination and support for panels to enable fair and well-informed decision-making.

What you’ll be doing

Some of the duties and responsibilities of the role are:

· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence

· To set up case files and ensure all correspondence is in a central location for each complaint

· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures

· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed

· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes

· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression

· To support with scheduling the meeting and preparing case files for the panel meetings

· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties

· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively

· To gather supporting documentation and data for the purpose of meetings and decision making

· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication

· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints

 

What we’re looking for

· Experience of working in a similar role and within a regulated environment where standards are set and enforced

· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria

· Proven administrative experience and confidence working with case management systems or similar databases

· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation

· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills

· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency

· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail

· Able to maintain impartiality and hear difficult information in a non-judgemental manner

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

 

How to apply

Please provide your CV and a cover letter by midnight on 21 June 2026.

Please note  

If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.