Education and community manager jobs
Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.
Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.
As Chief Executive, you will:
-
Bring inspirational leadership and drive to the Hospice.
-
Give direction, maintain financial stability and develop the operational management of the Hospice.
-
Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.
If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £84,500 - £89,000 p.a. FTE
Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)
Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG
How to apply:
Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Bid Writer
Service: Business Development Team
Salary: £32,635 - £36,158 + £480 homeworking allowance FTE per annum (£26,108 - £28,926.40 per annum for part time, 29.6 hours per week + £384 homeworking allowance)
Location: Homebased
Hours: 29.6 hours per week (part-time, 4 days) to be agreed upon successful appointment
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Main Responsibilities:
The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender, trusts, grants and statutory fundraising.
This is an exciting opportunity for a Bid Writer or someone with equivalent writing experience/knowledge to join us and write applications that fully articulate Family Action’s offer. The post works closely with other organisational functions and the rest of the Business Development team to convey service models and content to funders.
Main Requirements (for details check the job description and person specification):
- Produce quality written material in easy-to-understand ways; convey ideas graphically and tailor documents to specific audiences
- Ability to establish effective working relationships at all levels, both internally and externally
- Experience relevant for your effectiveness in the role might be from various sectors and disciplines. If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays pro-rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website by following the link and clicking the ‘Apply’ link to fill out our digital application form
· Closing Date: Monday 5th January at 9am
Interviews are scheduled to take place w/c 12th January virtually
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Purpose
As a key member of our Senior Leadership Team, reporting directly to the CEO, you’ll drive innovation and oversee the delivery of high quality services that empower students to thrive. You will lead the membership facing services and staff including the Advice Service, Opportunities team and Student Voice team.
Key Responsibilities
- Lead the strategic development of our membership facing services (Advice Service, Opportunities ad Student Voice).
- Operationally manage team leaders and staff fostering a culture of collaboration, inclusion and proactivity.
- Utilise data, research and feedback to identify student trends and introduce new interventions and initiatives.
- Oversee democratic processes, representation structures, and feedback mechanisms to amplify student perspectives and drive positive change.
- Developed policies and processes to enhance services and oversee an operational budget for the membership services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Support Worker
Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire, South Oxfordshire, Vale of White Horse and Oxford City.
Contract: Permanent full time – 37 hours per week, weekdays.
Salary range: £25,735 - £31,453 per annum
About the role:
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· the completion of assessments to understand the needs of families
· delivering group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· supporting our families through providing outreach support
About you:
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about the role and to apply please visit our website.
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
- LGBTQ+ people
- All people living with or affected by HIV
We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.
This role offers the opportunity for a qualified counsellor to deliver high quality, ethical and affirming counselling within a specialist charity setting.
You will work with LGBTQ+ community members as well as people living with or affected by HIV, providing short term counselling within a stepped care model and a supportive multidisciplinary team.
Practice is grounded in the BACP Ethical Framework and informed by the realities of stigma, identity, health and social inequality.
What We Are Looking For
We are looking for a counsellor who is:
- A qualified practitioner with a recognised counselling qualification at diploma level or above.
- Registered with BACP or working towards accreditation.
- Committed to ethical, reflective and trauma informed practice.
- Confident working with a range of presenting issues, including complexity.
- Empathic, thoughtful and able to work both autonomously and collaboratively.
We particularly welcome applications from counsellors with lived experience of the issues affecting LGBTQ+ communities and/or people living with HIV, while recognising that strong allies and practitioners from a wide range of backgrounds are equally valued.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Job Title: Health Advocate Educator - Full Time
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.
The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 7 January 2026
Interview Date: 19 January 2026
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is a full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Arts Development Coordinator to work closely with colleagues across the department to enable creative students to make more happen. They will provide bespoke development support to over 50 arts societies, and take a proactive role in empowering student leaders to create impact across all their activities and deliver transformative creative experiences for their peers. The post holder will be a connector, a problem solver, and an amplifier of student voices, as well as overseeing important stakeholder relationships and risk management.
Do you have experience in experience of supporting students or young people to make things happen? Do you want to share your knowledge of the UK creative and performing arts sector? If the answer is yes, then we want to hear from you.
Our ideal candidate will have enthusiasm to create empowering and supportive environments for students with an understanding of, and commitment to the principles of equity, equality, diversity and inclusion.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Support Worker
Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Contract: Permanent part time – 18.5 hours per week, weekdays.
We’re open to discussing working patterns that match both your needs and our service delivery.
Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
About the role:
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· the completion of assessments to understand the needs of families
· delivering group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· supporting our families through providing outreach support
About you:
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website for further details on how to apply.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.
You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same
Our vision…to be admired as a centre of excellence for palliative and end of life care.
The client requests no contact from agencies or media sales.
The Survivor Engagement and Activism Coordinator leads the Helen Bamber Foundation’s work to ensure that survivors of trafficking, torture, and human rights abuses are meaningfully involved in shaping services, influencing policy, and driving social change. Working within the Community and Integration team, the post holder safeguards and supports clients as they participate in advocacy, leadership, and organisational development projects.
They oversee key survivor engagement programmes, including the Ambassadors for Change advocacy and leadership programme, the Client Voices Forum, the Board Advisers, and the Alumni Network. This involves coordinating training, facilitating meetings, supporting campaigns, managing administrative processes, and ensuring survivors are prepared, empowered, and safe throughout their involvement.
The role also involves developing innovative ways for survivors to collaborate with staff, contributing to service design, organisational strategy, and sector-wide initiatives. The post holder builds relationships across the asylum and modern slavery sectors, manages lived experience opportunities, and may support client progression and education casework when needed.
Throughout all responsibilities, the Coordinator champions survivor leadership, promotes diversity and inclusion, maintains the ethos of the charity, and practices strong self-care while working with traumatic material.
We give Survivors of trafficking and torture the strength to move on.
We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.
As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.
As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.
You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.
ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
This role requires regular in-person engagement in London. Applicants must be able to travel to and work in London easily. Please only apply if you meet the criteria of the Personal Specification. Qualified ISVA's only please.
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
In this role, you will provide pro-active specialist, trauma-informed emotional, practical and advocacy support for male, trans and non-binary survivors aged 13–24 who have experienced sexual violence and are currently engaged with, or actively considering engaging with, the Criminal Justice System (CJS). This includes young people who present with additional or intersecting needs (e.g. mental health, neurodiversity, disability, immigration, homelessness, substance use, care-experienced backgrounds, or LGBTQIA+ identity). The role empowers young people to understand their rights, navigate the CJS, and make informed decisions about reporting, ongoing involvement, and special measures.
Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Travel across London will be expected.
We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.
Please see attached Job Description and Personal Specification for more information.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Closing date: Sunday 4th January at 11:59pm
Shortlisting for Interviews: Week beginning the 5th January. The interview will be held remotely via Teams or Zoom.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
Please Note:- This role is for Accredited ISVA’s Only
An up-to-date CV.
A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying.
Our vision is a society that acknowledges, supports, and advocates for men and non-binary people who have been affected by rape or sexual abuse
The client requests no contact from agencies or media sales.
ONCE REDIRECTED TO OUR WEBSITE YOU WILL FIND THE FOLLOW DOCUMENTS: JOB DESCRPTION, APPLICATION FORM AND RECRUITMENT MONITERING FORM.
King Edward VI Foundation, Birmingham, is a progressive charitable organisation which has supported excellence in education across the City since 1552. Our schools are diverse in nature but have a common purpose and commitment to achieving our mission of “making Birmingham the best place to be educated in the UK”.
The Foundation is made up of two legal entities. The King Edward VI Academy Trust Birmingham (“the Academy Trust”) was established in 2017 and currently consists of six selective and six comprehensive academies. The Academy Trust is sponsored by the Schools of King Edward VI in Birmingham (“the Foundation Charity”), which operates two independent schools and is the steward of a significant charitable endowment.
The Foundation Office provides professional services and leadership, to include Development and Alumni Relations support, to the Academy Trust.
Our recent expansion into a wider diversity of local communities is enabling us to accelerate our strategies for improving the life chances of young people in Birmingham, whatever their background.
We are looking to appoint a Director of Development and Alumni Relations. As a new leadership role developing relations with all King Edward VI Academy Trust Alumni they will also be partnering with the Foundation Charity to generate philanthropic funding across the organisation in line with our six core values.
Please see the applicant’s brochure for full information about the role, the organisation and person specification. Conversations about the role are encouraged for those wishing to apply, please contact the KEVI Foundation HR to discuss further.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 16th January 2026
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.
GRADUATE SCHEME SUMMARY
The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:
-
Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;
-
Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).
-
Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations).
The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector.
CORE RESPONSIBILITIES
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.
1) Supporting the smooth running of mentoring programmes:
-
Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;
-
Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;
-
Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;
-
Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.
2) Supporting Partnerships and Programmes teams:
-
Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;
-
Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;
-
Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.
3) Rotations in different areas of charity management
-
As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;
-
You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;
-
Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.
4) Leadership training and development
-
Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:
-
Communication
-
Understanding different working styles
-
Conflict Management
-
Emotional Intelligence
-
SKILLS AND EXPERIENCE
The ideal candidate for Mentoring Coordinator should display these skills:
-
Strong communication skills, both written and verbal;
-
Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;
-
Good problem-solving skills;
-
Self-motivation and an ability to work in a small team as well as independently;
-
Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
To be successful, it is anticipated that you would have experience in:
-
Communicating with a variety of stakeholders, through written and verbal communication;
-
Managing and prioritising a varied workload.
Team Culture & Benefits:
We offer:
-
Flexible and hybrid working.
-
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
-
Birthday leave and Volunteering leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, which increased to 5% after 5 years of working with us.
-
Cycle-to-work scheme.
-
Monthly socials and annual wellbeing days
-
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
-
Personal Development Budget, activated after 6 months in the role.
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
(Im)Migrants Network
-
Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Friday 16th January at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be our new Volunteer Coordinator?
Who we’re looking for
Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Senior Volunteer Coordinator to maintain and develop our remote services from our office in Nottingham.
You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.
Reporting to the Head of Service Delivery, you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, and building and sustaining relationships with key contacts at our partner university and the national court service, as well as providing line management to our Volunteer Support Coordinator.
This post is funded by The National Lottery Community Fund
The client requests no contact from agencies or media sales.


